Business and Management Skills Training Classes and Programs

Effective Time Management TRAINING WORKSHOP ON EFFECTIVE TIME MANAGEMENT A training program from Efficiency to Effectiveness. Time. There's never enough of it. Meetings to attend. Calls to return. Reports to review. Positions to fill. Presentations to prepare. The workday gets longer, and so does your to-do list.Have you ever worked your tail off, completed every single thing on your to do list, but at the end... more...

Business Presentation Skills TRAINING WORKSHOP ONHIGH IMPACT BUSINESS PRESENTATION SKILLS" With Live Video Recording and one-to-one Feedback after each Presentation" Presentation is one of the most important tools you have in Business for getting things done. Whether you are persuading colleagues, selling a client, energizing a team or showing an idea to senior management, the power of your presentation makes... more...

Shorthand Course - Teeline Fast! Aimed at people who need to pick up shorthand skills in the shortest possible time, this great new Pitman Training course will teach you shorthand theory in just 35 hours, enabling you to write up to a speed of 40 wpm. The course is based around the Teeline Fast textbook which is included in the course, together with a Pitman Training workbook and shorthand notebook. There are many exercises... more...

emotional quotient ( kecerdasan emosi ) "Intelligence Quotient (IQ) gets you hired but Emotional Quotient (EQ) gets you promoted . The concept of emotional intelligence is about its multiple implications and applications. This course is designed to sensitize the participants about the concept, theory and applications of emotional intelligence. more...

Team Building, Outdoor & Indoor Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply... more...

Classroom Sessions, Workshops, and Assessments Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts, promoting direct application, and creating an environment where participants can practice new strategies, the likelihood of impacting real, positive change, is dramatically improved. Each of our programs is specifically designed to address your... more...

Team Building, Outdoor & Indoor Through these innovative programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people actually apply... more...

On Course to Excellence - Sailing Business Simulation Just as in business, we often choose a course where the destination is known, but the tools and strategies for getting there are not yet in place. This is a unique business simulation that uses sailing as a model for our work environment. From the moment that your team sets foot on the boat(s), they are challenged to define their objectives and to leverage their experience. With minimal... more...

Rock Enterprises - Rock Climbing Business Simulation Rock Enterprises, Inc. is a cutting edge business simulation focusing on real world business applications. Even though rock climbing is used as the metaphor for business, our unique design allows individuals who choose not to climb to remain engaged and be a vital part of the team. In this program, participants learn first-hand the importance of strategic planning, communication, diversity,... more...

Five Factor - Personality Assessment At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality... more...

Myers Briggs Type Indicator At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality... more...

Problem Solving and Decision Making Our problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your... more...

Cross Gender Communication Our cross gender communication programs focus on how men and women communicate differently and how they manage conflict differently. The goal is improved understanding and an improved ability to communicate effectively (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your immediate business needs. By focusing on skills and concepts,... more...

DiSC - Personality Assessment At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality... more...

Managing Across Generations Managing across genders is increasingly becoming an issue for people in today s workforce. These sessions focus on how to better understand the different generations and how to communicate more effectively across age groups. We also explore different ways to motivate people differently (See Details Below). Every LTI classroom program is designed to achieve specific results aligned with your... more...

Team Building in Charlotte Through these innovative indoor and outdoor programs, your team will explore the value of diversity and communication. Using unique interactive problem-solving initiatives, participants learn to appreciate others as valuable resources and discover how much more effective they can be when they work together as a team. Facilitated discussions after each activity are the keys to helping people... more...

Capstone Business Simulation Described as a mini MBA, the Capstone business simulation lets your managers run a $100 million business. During this zero sum game, managers will learn about strategy, group decision making, alignment of business components, finance, and market segmentation. more...

Conceive, Believe, Achieve!--The ABCs of Creating A Business Vision With Precision! In this challenging economy, it's more important than ever before to have a focused business vision. Knowing what kind of life you want live, what you're in business for, who your clients are, how to distinguish yourself from the competition, and how to deploy cost-effective marketing strategies are all critical elements to ensure success in today's volatile marketplace. Before... more...

Business and Proposal Writing Learn how to create powerful, concise documents that get the results you want. The course covers message development, organization, and basic applicable grammar and usage. more...

Considering an MBA? Thinking of applying for a Masters in Business Administration (MBA)? Make an informed decision. Gain an understanding of the potential advantages and disadvantages of the many MBA options that exist and the potential costs of programs. Find out how to effectively prepare in order to gain successful admission. more...

Write Your Business Plan In 3 Weeks: No MBA Required Are you one of us who dread the idea of writing a business plan but have a vague idea that we should have one? You will love this class! (NOTE: This class is not designed for people seeking outside funding for their businesses.) We will work as a team, using an engaging, question-based model, to explore and create a business plan that will actually guide our business decisions and make us far... more...

Administrative Office Skills The Administrative Office Skills Training course is a 24-hour course designed to train students for employment in many fields. The course meets Monday, Wednesday, and Friday for a period of 2 weeks. This course features filing, ten-key calculator, business etiquette, phone skills, customer relations, and personal development in the areas of resumes and interviewing skills. All students will... more...

Competitive Edge Business Coaching Alliance Business Coaching provides a critical adaptive edge to countless entrepreneurs, executives, and professionals. Coaching provides feedback, insights, and guidance from an outside vantage point to leverage resources and drive the business. Now you can get an edge on your competition by staying current as a leader and visionary in your specialty. The Competitive Edge Business Coaching Alliance... more...

Leadership Skills Learn how leadership is required to simply overcome the dynamic environment of modern business often populated by hostile competitors, demanding customers and reticent personnel. The ability to lead, and the traits and behaviors associated with leadership are the central focus of this training pack. more...

Leadership and Influence Discover how you can influence individuals and groups through leadership to achieve organizational objectives. This leadership and influence training is designed to prepare individual learners interested in broadening their knowledge/skills base or for those seeking to instruct others on how to influence others. It provides a strong foundation in leadership and management, influence... more...

Creative Problem Solving Increase employee productivity, reduce company waste and improve customer satisfaction by developing a process for effectively solving problems. These benefits and many others are the excellent reasons to learn the creative problem solving techniques outlined and build a toolkit for solving problems that form part of every day life in your organization. more...

Employee Motivation Do you need to motivate your employees? Create an environment that fosters motivation? To improve employee job performance? This course is designed to prepare individuals, and in particular managers, to increase motivation levels within any organization. It provides a strong foundation on motivation theory as well as a roadmap from which a successful motivation system can be built after the... more...

Strategic Decision Making Learn how you can make better strategic decisions consistently by instituting a strategic decision making process using proven tools and techniques developed and tested by experts. Manage your strategic decision making efficiently in the same way as every other process in the organization and watch the improvements happen - better strategic decisions and reduced stress are only some of the... more...

Presentation Skills for Business Improve your staff's productivity and profile by training them to deliver effective presentations with confidence and ease of delivery. Presentation Skills training looks at presentation from a process viewpoint and takes the participant from the design to delivery of an effective presentation. more...

Facilitation Skills for Business The ability to facilitate groups within the organization has become a critical business skill due to the increasing complexity of business processes and the relationships required to ensure that they are fully functional and successful. more...

Motivation What is motivation? What motivates people? How do managers effectively inspire great employee performance as well as continued employee growth and development? These questions form the basis for emphasizing motivation as a critical management skill. This program provides insight into the needs, drives and expectations of people in today s workforce. Armed with this knowledge, managers can... more...

Pinpointing Facts Pinpointing Facts "Saying what you mean and meaning what you say" When you think about it, clear communication is critical to the success of managers and employee alike. There is not a single management activity that is effective unless the manager clearly communicates. Can you imagine a manager trying to teach or delegate a task if he/she is not clear? What happens when a manager... more...

Establishing Expectations Establishing Expectations & Goal-Setting "Laying the foundation" What every employee needs to know is, What is expected of me in my job? Those employees who perform at high levels are usually the ones who can easily answer that question. They are clear about the direction they are going and what their manager, co-workers and customers expect in many different areas such as... more...

Powerful Feedback Powerful Feedback "Focusing employees on results" The most successful managers work to create an environment where employees know how they are performing and how they are contributing to the company. Too often managers rely on no news is good news to impart performance feedback. What we know is that feedback must be an ongoing management activity that combines collaboration,... more...

Reinforcement Reinforcement "Celebrating accomplishments" Giving employees recognition for good performance is one of the keys to creating and maintaining a motivated work environment. When managers create a positive atmosphere where employees feel recognized and rewarded for their good performance, the results are phenomenal. Employees take responsibility for their tasks, show more initiative and... more...

Performance Challenges Performance Challenges "Understanding Puzzling Problems" There are many potential pitfalls when tackling employee performance challenges. Managers are often caught up in the symptoms of the problem versus the root causes. Until the cause of the problem is understood, proposing a solution is premature and unlikely to bring long-term resolution. Performance Challenges is a unique... more...

Active Listening Active Listening "Listening for meanings" In order to be on top of department performance, effective managers keep communication lines open. They are aware of the problems caused by not listening to their employees. They know that by not listening they are not able to stay abreast of what is going on in their work area. They understand the ultimate result of low morale and its affect... more...

Assertiveness Skills Assertiveness Skills "An issue of rights - yours and others" When we examine communication styles, we find that people prefer working with managers who are assertive rather than passive or aggressive. When managers use assertive behaviors on the job, they promote respect and confidence not only in themselves, but also with others in the organization. Assertiveness Skills is designed... more...

Correcting/Counseling Performance Problems Correcting/Counseling Performance Problems "Leading Improvement" Many managers have been known to ignore employee performance and behavior problems. When this happens, managers pay the price in lowered employee morale, inconsistent levels of performance and ultimately poor results. Counseling poor performance or dealing with other disciplinary problems involves several skills:... more...

Conducting Performance Appraisals Conducting Performance Appraisals "Going beyond filling out the form" An effective performance appraisal should answer two important questions every employee has: How am I doing? and In what way am I contributing? . In reality, however, many employees and managers alike feel that appraisals are a paperwork exercise that is not as meaningful as it could be. The performance... more...

Interviewing Techniques Interviewing Techniques "Finding the right person for the job" Hiring the wrong person for a job costs companies a great deal of money in recruiting, benefits, training, salary and time. Perhaps even more important, however, is the loss of results that the right person would have provided. Selecting the right person for the job is more than a "gut feeling". The focus of... more...

Time Management Time Management "Getting important things done" We each have 86,400 seconds in a day and how we spend those seconds is the key to managing time effectively. Today we have many conflicting priorities calling for our attention - which should we do first? How do we handle crises and unexpected interruptions? How can we reach our goals? Time Management addresses these questions and... more...

G K Lim's "Getting The Message Across" You can have the most up-to-date state-of-art equipment, you can have a number of ISO certifications, and you can have highly qualified people in your company. But if your people don t communicate well, you end up with low productivity levels, unending interdepartmental and intradepartmental conflicts, and high stress levels. In other words, you cannot sleep well at night. Bad or ineffective... more...

Guerrilla Marketing Mania! As a Certified Guerrilla Marketing Coach I am happy to offer this fun workshop! To me marketing should be FUN - not boring!!! You will come away with a tool kit of over 100 MARKETING IDEAS! to use and a Marketing Calendar so that EVERY week you are doing something to promote your business! You'll learn: - how to use press releases and how to get the media interested in your business -... more...

Project Management The structured project management approach enables management to bring together parties with diverse needs and requirements sometimes over a wide geographic spread to achieve desired outcomes. Fortune Magazine calls project management, "Career Number 1." This workshop will assist you to overcome the typical pitfalls of poor project management resulting in not achieving objectives,... more...

Customized Training If you are looking to upgrade employee skills, certify of license workers in a particular trade or discipline, and improve your overall bottom line, then we will customize a training program to meet your individual needs. Training can be conducted at our campus or your work site, and on days/times that are convenient for your workforce. We offer FREE assistance with training needs assessment,... more...

Lateral Thinking Certification (Train-the-Trainer) Lateral Thinking Certification You must complete a Lateral Thinking Certification in order to teach Lateral Thinking and to purchase Lateral Thinking training materials. We strive to create strong relationships with our Certified Lateral Thinking Trainers and promise to support you with whatever assistance, tools and expertise you require. Lateral Thinking Certification Qualifications... more...

Office Systems Technology This program is designed to develop your skills and talents for the business world. Assignments simulate real business activities from organizaing international and cultural business meetings to submitting travel expenses using Excel spreadsheets. You will learn how to write and construct business letters, memos, and e-mails. Your written and verbal communication skills will be sharpened and... more...

Lean Manufacturing Workshop Synerflex Consulting has worked with Lean Advisors Inc. to bring you a practical and effeftive Lean Manufacturing workshop that will enable you to see improvement result within 6 months of implementation. This is a high ROI training. If you are looking at improving your speed of delivery, reducing your cost and improving your productivity, then Lean Manufacturing is the RIGHT program for you.... more...

Leadership Excellence Leadership: Art or Science? Vision, Values, Beliefs Create the Future Change Mastery Accelerated Communication more...

Team Work This self-paced training will provide the learner with skills to understand and apply the concepts of team work. The learner will be presented with key concepts of team work, kicking off a team, team roles and relationships, group dynamics, enhancing team effectiveness and teaming tools. With an additional license, this training includes an authoring tool that allows you to customize the... more...

Business Communication This self-paced training will provide the learner with skills to understand and apply the different facets of business communication. The learner will be presented with key concepts of business communication including non-verbal communication, written communication, oral communication, and communication targets. With an additional license, this training includes an authoring tool that... more...

"How To Get Fired By Doing A Great Job" Keynote TITLE: How To Get Fired By Doing A Great Job BACKGROUND: This fast-paced keynote will challenge the audience to look at their own job activities and to evaluate how they might think they are doing everything right, and yet be on course to be terminated by the organization. Our own perception of job performance is only one of a variety of factors that go into job security and success. ... more...

N2C2 - Nature, Nurture, Choice, Chance TITLE: N2C2 Nature, Nature, Choice, Chance BACKGROUND: This fast-paced keynote will challenge the audience to look at professional and personal achievement and success as a result of four key factors Nature, Nurture, Choice and Chance. LEARNING OUTCOMES: The attendees should go back to the workplace and their personal lives with a clear understanding of the opportunity to direct and control... more...

THINK TANK: The Game of Creative Problem Solving (TT) Creative Problem Solving is not accomplished serendipitously, it is a carefully orchestrated and teachable process. THINK TANK: The Game of Creative Problem Solving (TT) uses a board game to guide participants through the nine steps of the process and uses creative thinking tools to expand ideas. The fact that the board game has a process and rules makes it easy for participants to... more...

Targeted Breakthrough Thinking What does your organization do when the same problems crop up again and again? How do people respond to new opportunities and challenges? If your organization does not approach problems (chronic or new) with robust, dynamic, fresh, electric minds, you are missing the power of breakthrough thinking. Targeted Breakthrough Thinking stretches participants approaches to problem solving, teaches... more...

Management Training Development At the start of our client relationship, we develop a deep understanding of the client s business objectives and culture. We then align our management training solutions to sustain these client objectives and culture. The curriculum will be designed to support personnel in acquiring new skills and knowledge as their career progresses at the company. Classes can be identified for entry-level... more...

E-Mail Etiquette Even with the best of intentions, misunderstandings are likely to occur in almost any type of communication. It is possible to repair glitches in a face-to-face dialog or even a telephone conversation before any lasting damage occurs. Electronic mail does not offer the benefit of visual and verbal signals for e-mail users. Email etiquette refers to a set of dos and don ts that are recommended... more...

Telephone & Voice-Mail Etiquette Course Description Every time you make or receive a telephone call at work, you are representing yourself, your department and company-to both external and internal customers. The impression you create will be a lasting one. Make sure your voice and mannerism reflect that you are alert and at your best! more...

MAP - Management Training Program MAP has a trademarked management system that allows our clients from all industries to reach their personal and professional goals. We also coach executive, senior, middle and line level managers on how to set goals, plan, prioritize, delegate and execute! more...

Personal Accountability The idea of accepting responsibility for our own actions, (personal accountability), while not new, sometimes seems novel. A growing number of organizations have recognized the value and opportunity to either hire or create highly accountable employees and are working to this end. more...

Stand and Command Presentation and Public Speaking Training Do you suffer from fear of public speaking? If so, it could be a career limiting step. Stand and Command provides a complete presentations and public speaking training program. We begin by assessing your presentation skills, followed by a comprehensive, customized training experience. Particpants leave the program motivated and ready to take action!!! more...

Coaching for Business Success Professional coaching for business or personal growth. more...

Re-inventing Leadership Re-inventing Leadership Nov 28 -30, 2005 @ Retford, Notts. Delegate Fee: £975.00 + VAT Introduction Great leadership is inspiring people to want to do what you expect of them , and often exceed your expectations. There are three key attributes to being an outstanding leader. Experts tell us that the... more...

Presentation Skills IN THE LIMELIGHT Hone your public speaking and presentation skills at this much-requested course for professionals who want to feel and look confident. This course is very interactive and individual participation is essential. The course focus is on individuals body language and how to use it to their advantage to create the right impact/impression. more...

Coping & Stress To avoid the peaks and valleys of productivity created by high stress levels, you need employees who know how to balance the urgent demands of work life and personal life. Even when things are going smoothly, the cumulative effects of day-to-day stressors affect the way people behave. The Coping & Stress Profile is a unique learning instrument that connects stress and coping in four life... more...

Time Management Setting priorities and managing time effectively is basic to managing individual and organizational performance. The pressure to find innovative ways to achieve goals, pay attention to the competition, respond quickly to customer needs, and enjoy life outside of work is even more intense in today's less structured, information-driven workplace. Meeting the daily challenge of managing... more...

Adventures in Attitude Empowerment begins with seeing the possibilities, not just the problems. It means changing our perspective on ourselves and others. This program is designed to help people understand that how they perceive and respond to events around them is their choice. This awareness is the first step in changing negative attitudes to positive ones. It is the key to establishing personal responsibility... more...

Communications "75% of what we hear is misunderstood, distorted, forgotten, or ignored." We all come to the table with a different set of experiences, circumstances, education and values & beliefs. No wonder Communications is the biggest challenge in most organizations! Proficiency in communication skills is critical to success. Communication is a 2-way street to understand and to be... more...

Discovering Diversity As the shift to a highly diverse workforce continues, organizations large and small know they must do a better job of helping all workers understand, accept and capitalize on differences. They know the cultural backgrounds and experiences of diverse employees and customers can deeply enrich the organization, making it more innovative and globally competitive. The Discovering Diversity... more...

Management Development The challenge for all management today is to gain the respect, trust, enthusiasm and commitment of their employees. The Management Development Program is designed to help individuals increase their productivity and ability to manage other people, processes and performance within a complex and changing workplace. As with most of our programs, the MDP is customized to address your specific... more...

Managing Change Transition; The Personal Path Through Change Transition is the gradual, psychological process that we undergo in response to changes that occur in the world around us. Dr. William Bridges defines three guideposts on the path to successful transition: Endings, The Neutral Zone, and New Beginnings. Endings: What it was like. Something has changed or is changing, and you must leave the familiar... more...

Recruitment Strategies Having trouble finding the right fit for your organization? Learn how to recruit people who possess the appropriate level of knowledge, skills, and abilities required for successful performance on the job. This program focuses on best practices in sourcing and hiring people who will contribute bottom line results to your organization. Participants will be introduced to behaviour based... more...

Team Building A team is a group of people with complimentary skills who are committed to a common, shared goal. Its members are individually responsible as well as committed to working with each other to achieve the team s purpose and hold each other fully and jointly accountable for the team s results. ' The Wisdom of Teams' Organizations rely more and more on teams to innovate, problem-solve,... more...

Project Management Synerflex Consulting Project Management Program will provide the participants the skills to managing a successful project. It will also help the project leader dealing with different kind of project aspect with a proper planning and control more effectively and more efficiency. Are you afraid to managing a big project given to you? Are you able to manage and leading your team in a project?... more...

Effective Purchasing & Supply Management Synerflex Consulting Effective Purchasing and Supply Management workshop can contribute significantly to the success of modern organizations. Strategic supply management is founded on the conviction that a significant competitive edge can be gained from the supplier an organization has developed and its supply systems and supplier relations. Participants will be energized and equipped with... more...

Capacity Planning, Scheduling & Inventory Management Synerflex Consulting Capacity Planning, Scheduling and Inventory Management workshop is one of the most popular workshop because it consists of all the essential knowledge and skills that a planner, buyer, material control personnel should have. Planning is the heart of manufacturing. It determines your success in satisfying your customers, which in turns determines your company performance.... more...

Project Management Tools and Techniques This course is designed to give project managers and their teams the tools and techniques necessary to manage projects in modern industry. The course is highly participative and places an emphasis on examples, exercises, role play and discussion. Real life examples are used wherever possible and delegates are encouraged to bring live projects with them for discussion and analysis. more...

Getting your message accross - the art of writing procedures In the business world, writing is an essential part of our day-to-day responsibilities. Nobody is exempt from having to write documents such as memos, procedures, reports, summaries and bad-news letters. Procedure documents require writing that is especially clear, concise, and easily understood. For this reason this course focuses on a more technical approach to the three phases of the... more...

Root Cause and Decision Analysis The four processes taught are: 1. Concern Analysis. 2. Problem Solving (root cause analysis). 3. Decision Making. 4. Planning. Each will significantly improve participant capability to work for continuous improvement. Participants will learn how to break complex situations into separate issues, target high priority problems for containment and correction and perform a detailed problem solving... more...

Maximizing Interpersonal Relationships Program helps individuals strengthen relationship and the ability to influence positive outcomes in business (and personal) situations, using the Social Styles Model. Through greater versatility in interacting with others, participants are better able to communicate, influence and negotiate with diverse people within their organization.