Business Process Management Training Classes and Programs for Business and Management Skills

Microsoft Dynamics AX (Axapta) 4.0 Training - Application Basics

The Microsoft Dynamics AX 4.0 Application Basics course gives you the theoretical and practical knowledge that you need to make the most of Microsoft Dynamics AX 4.0 s basic capabilities. The course is built for those who are already familiar with the Microsoft Axapta 3.0 application and want to optimize their work with the new version. more...

Maintenance Policy and Procedures Manual

The "writing maintenance policy and procedures" manual " Maintenance management has a direct quantitative and qualitative effect on the productive output of the business entity. " The Maintenance Policy and Procedures Manual was designed and produced for the small to medium business with limited maintenance policies in effect . The policies and procedures may be modified... more...

True Down Time Cost Analysis - 2nd Edition

True Down Time Cost Analysis - 2nd Edition By Don Fitchett and Mike Sondalini "Costing methods & techniques for manufacturing processes to offer the greatest return on capital employed (ROCE)." True Down Time Costs Analysis focus on costing methods and costing techniques that quantify like activities that previously fell under the indirect cost definition , like the... more...

Business Corporate Coaching

The Corporate Coaching course was created to pass on knowledge regarding coaching in general and organizational coaching in particular as well as the skills needed to become a successful coach. The course gives you and/or your organization the following advantages: Increased performance. Coaching develops the best qualities of people and teams and enables the use of these qualities at... more...

Business Analysis Essentials

This course provides a well-defined approach for the business analyst to follow, supplemented by proven techniques. This approach helps the analyst to understand the context in which the business operates in order to model and analyse its activities. Exploring the creative possibilities, including the stakeholders perspectives, helps to identify a range of solutions to the business s problems.... more...

Certificate in Business Management

Aim: To provide participants with the knowledge and skills to manage effectively. Target Audience: People wishing to understand the principles of managing themselves, resources, people and the legal framework which exists. more...

Certificate in Business Planning

Aim: To provide a framework for planning, evaluating and implementing a business start-up. Target Audience: Anyone considering starting a new business who would like to compose a business plan. more...

Certificate in Business Technology

Aim: To provide an understanding of the use and benefits of computer in the running and management of a business. Target Audience: People who wish to improve their understanding of the benefits of using IT in business. more...

Certificate in Executive Office Skills

Aim: To provide participants with the skills to manage office activities. Target Audience: This programme designed for senior office staff who wish to be able to manage office operations effectively and supervise the work of others in an office environment. more...

Certificate in Business Skills

Aim: The course is designed to provide essential business skills to enable smaller businesses to become more effective and efficient. By choosing any five tiles from the series candidates can set their own agenda according to their personal priorities. Target Audience: This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary... more...

Diploma In Small Business Finance

Aim: To develop the candidate's knowledge and understanding of the basic records and financial controls required to run a successful small business. Target Audience: This programme is designed for people working in a wide variety of business sectors and sizes, together with voluntary sector organisations. The programme is most suitable for people wishing to enhance their business... more...

Certificate in Personnel Skills

Aim: To provide a general understanding of the principles personnel administration. Target Audience: This programme is designed for people who wish to improve their knowledge and make a greater contribution to personnel administration. The course provides an introduction to Personnel Management and progression from this course could include studying for a CIPD qualification. more...

Certificate in Residential Home Management

Aim: To provide a broad understanding of the theory and practice of managing a residential or care home to high standards. Target Audience: This programme is designed for people responsible for managing residential and care homes and for shift supervisors. Students are people wishing to set and maintain high standards of care and employ good practice in the management of resources. more...

Certification Production & Inventory Control Manager (CPIM)

CPIM provides a common basis for individuals and organizations to evaluate their knowledge of the evolving field of production and inventory management. The program has helped individuals and their organizations become more productive and competitive because it is designed to test candidates in-depth knowledge of a variety of subjects specific to operations management. Introduced in 1973 and... more...

Certified Purchasing Manager (CPM)

The Certified Purchasing Manager (C.P.M.) program is designed for experienced purchasing and supply managers. It focuses on managerial and leadership skills, plus a variety of specialized functions (e.g., sourcing analysis, supply and inventory management, forecasting) designed to enhance the value of procurement and supply management within an organization. It also covers the operational... more...

Acquiring a Problem-Solving Mindset

Whether you are a small manufacturer struggling with increased offshore competition, a high-volume manufacturer implementing a lean manufacturing program within your state-of-the-art manufacturing facility or a pharmaceutical manufacturer negotiating with the government over the patent life of your product.... your employees in Sales, Marketing, Manufacturing, Materials, Purchasing,... more...

How to Gather and Define Business System Requirements

Business system requirements are the foundation upon which systems are constructed. Thus Business System Analysts are the key connection points between the business subject matter experts (SMEs) and System Developers. However, these two major groups (business and systems) speak different languages and think in different ways (business requirements and system specifications are not the same... more...

Business Process Analysis

Management Course: Business Process Analysis (MDP210) more...

Developing a Lean Implementation Plan

Management Course: Developing a Lean Implementation Plan (MDP215) more...

Accreditation in Public Relations

Accreditation Course for Public Relations Professionals The Universal Accreditation Board and the Public Relations Society of America have collaborated with Point-Productions to produce a multimedia online study course for professionals in Public Relations. The Accreditation in Public Relations (APR) study course was produced economically, to ensure accessibility for candidates in the... more...

Lean Warehousing

Synerflex Consulting Lean Warehousing program is cater for the warehoousing and third party logistics related personnel. This program will give you an overview of Lean's impact on warehousing and how warehousing can operate in a lean and effective manner. You will also learn the key Lean tools such as kanban, visual workplace management, etc. more...

ITIL Practitioner Release & Control

ITIL Practitioner Release and Control Learn how to become qualified and optimise your Release and Control processes through accredited best practice! Chameleon offers the full portfolio of EXIN accredited IT Service Management training leading to ITIL Overview, Foundation, Practitioner and Service Manager level qualifications. Duration This five day course explores the guidance in ITIL... more...

Interpretacion y Aplicacion de la Norma ISO 9001:2000

TALLER DE INTERPRETACI N, APLICACI N Y ELABORACI N DE PROCEDIMIENTOS DE LA NORMA ISO 9001:2000 Objetivos: 1) Conocer los requisitos de la Norma ISO 9001:2000 que son necesarios para la Certificacion. 2) Aprender a planear el proceso de Aplicaci n de la Norma ISO en sus organizaciones. 3) Desarrollar un sistema de elaboracion de procedimientos de trabajo que les permita cumplir con los... more...

Diploma in Business Management (BSB50401)

Purpose & Description The Diploma of Business Management is designed to promote and cultivate management initiatives and personal growth within an ever changing work environment. This diploma aims to provide you with the skills, knowledge and qualifications required for management level positions in small, medium and large organisations in all sectors of industry. The course covers both... more...

Administrative Programs

Various Administrative Programs: 1 Time Management 3 2 Jan 2006 4 Jan 2006 Arabic 1400$ Admin 2 Annual Report Writing Skills 5 14 Jan 2006 18 Jan 2006 Arabic 1700$ Admin 3 Leadership and Management 3 4 Feb 2006 6 Feb 2006 English 1500$ Admin 4 Managerial Memo Writing Skills 5 11 Feb 2006 15 Feb 2006 Arabic 1600$ Admin 5 The Art of Dealing with Work... more...

Facilitation: Processes, Techniques and Logistics

A highly interactive workshop designed to prepare you for certification by the International Association of Facilitators, and enter the field of facilitation as a practitioner. Be the FACILITATOR You Were Meant to Be: This workshop is the state-of-the art training that has made many facilitators so successful in their organizations or in their private practice. It provides full integration of... more...

Implementing Best Practices in Multishift Operations

Competitive global cost pressures and increasing demands from customers are requiring manufacturers to build products faster, better and cheaper. While most plants deliver annual improvements of 3-6% in Key Performance Indicators (KPIs), world-class companies have been able to slash unit costs by a third, quality defects by two-thirds and lead times by up to 90% in three years. But a... more...

Management Suite

This product combines four major products in one; 100-001 The Business Plan 200-001 Personnel Management 300-001 Sales&Marketing Management 400-001 Financial Management For purchasing all four products at the same time the user enjoys a substantial reduction in the price. This product is available as a download or on CD. more...

The Business Plan

This product will guide you through the process of how to develop a business plan that assists you in keeping the business on track and optimizes the profitability of your business. It is not a template! Rather, the focus of the product is on the research that needs to be done, the questions that must be asked, testing the financial viability of the business and how to arrive at conclusions... more...

Personnel Management

In this product you will learn how to manage the most important asset in a business-the people. You will learn; -How to hire the right people -Professional interviewing techniques -How to manage and direct employee performance -How to build a committed skilled employee team -To develop your management style and leadership skills This product is available as a download or on CD. more...

Financial Management

In this product you learn; -Skills and methods that will build profit in your business -Sound principles of asset management -How to manage for profit and return on investment -Methods of testing the financial strength of your business -How to interpret financial statements -How to anticipate and manage potential business risks This product is available as a download or on CD. more...

Interactive Excel Workbooks

All the business testing formulae and spreadsheets shown in The Business Plan product and Financial Management products are in Adobe .pdf format. In these Interactive Excel Workbooks you will able to 'plug-in' numbers related to your own business and see the calculations done for you. more...

Defining Your Business and Its Goals

Without definition and direction, a business is unlikely to succeed. This product module discusses how to describe and set goals for your business. The product is availbale as a download. more...

Market Analysis and Supplier Support-Keys to Success

Before anything else happens in business planning, the market to be served needs to be analyzed. Also, if products are to be sold decisions need to be made about who will be your suppliers. This module discusses these issues and leads you through the process of making those decisions. This product is available as a download. more...

Steps in Preparing Your Marketing Plan

Your marketing plan describes how your business will express itself in the marketplace and how the resources of the business will be used to do that. In this module, you will learn how to put together a marketing plan. This product module is available as a download. more...

How to Test if Your Business Will Make Money

At the end of the day, will you make money? This module presents essential tools for managing the financial health of your business. This product module is available as a download. more...

How To Hire The Right People

People are the most important resource in any business. Making a poor hiring decision can have a major financial impact on your business. In this module, you will study how to properly screen, assess, and hire employees who will make a solid contribution to your business. In addition, you will to learn how to handle employee terminations in a professional manner. This product module is... more...

Management and Leadership Skills

The success of your business will depend heavily on your ability to manage, direct, and motivate your employees. In this module, you will study skills and techniques that will help you be an effective manager of people. This module is available as a download. more...

Marketing Management-Defining the Right Path for Your Company

In this module, you will learn how the marketing manager does the analysis; planning and decision making that must be carried out to implement the marketing plan and marketing strategy for a company. This product module is available as a download. more...

Creating Productive Sales Staff

Sales are the lifeblood of any company. In this module, you will be presented with a comprehensive sales training outline that can be delivered by any company. It will not matter whether the offerings are products or services; the same methods apply. You will learn a range of skills and techniques that sales people need to apply in selling situations to be successful. This product module is... more...

How to Maximize Sales Force Potential

The focus of this module is how the Sales Manager directs and motivates the sales force to accomplish the goals of the company. You will learn how the Sales Manager organizes sales activities and maximizes the potential of sales staff and customers alike. Performance management direction and assessment methods will be learned. In addition, you will learn how the Sales Manager needs to adapt... more...

Planning For The Financial Success of Your Business

This module will focus on what managers need to pay attention to on a daily and monthly basis to be good managers of the money invested in the business. You will learn some of the tools and approaches managers need to use to plan for a financially healthy business. This product module is available as a download. more...

Operational Financial Management

This module is particularly concerned with managing the flow of cash in and out of the business. It is also concerned with how cash is utilized by the business to provide the best return of investment (ROI). This product module is available as a download. more...

Monitoriing The Financial Health of the Business

In this module, you will learn what a business manager needs to accomplish on a monthly basis to monitor the financial health of the business. You will learn how to interpret financial statements and how to use financial ratios to monitor your business performance. This product module is available as a download. more...

Finance, Risk Management and Business Planning

In this module, you will learn the common methods of financing a business and what questions a manager needs to ask when considering a particular type of financing. You will learn the strategies for risk management. In addition, some guidance is provided on the different formats for writing a business plan. This product module is available as a download. more...

Improving Business Comm

ON THIS PROGRAM YOU WILL LEARN HOW TO: *Use the three elements of understanding to relate to thers in a positive way. *Detect the source of conflicts and how to reslove them. *Apply business ethics to influence the work environment positively. *Detect the cause of stress and how to deal with it effectively. *Use communication skills to improve business relationships. more...

Basic Skills For The Workplace

ON THIS PROGRAM YOU WILL LEARN HOW TO: *Detect the true source of stress, including effective remedies that are easy to apply. *"Read" people and get along with them. *Use communication skills effectively to improve work relationahips with superiors and colleagues. *Improve conditions related to production and personnel achievement. *Organize the workplace toward production and... more...

Administrative Management

ON THIS PROGRAM YOU WILL LEARN HOW TO: *Establish and maintain an executive communication system that eleminates distractions for the executive, allowing him or her to concentrate and focus on executive duties. *Setup an interoffice communication system eleminating efficency loss that can be up to 41 percent. *Design an organizational structure. *Objectively manage people. *Ensure that vital... more...

ITIL (Information Technolgy Infrastructure Library)

The IT Infrastructure Library, ITIL ( ), is a series of documents that are used to aid the implementation of a framework for IT Service Management (ITSM). This framework defines how Service Management is applied within specific organisations. Being a framework, it is completely customisable for application within any type of business or organisation that has a reliance on IT infrastructure. more...

Itil

ANALYSIS OF PROCESSES AND EDITING OF QUALITY SYSTEM DOCUMENTS (QSD)

Learning Outcomes Organise information in order to easily edit factual documents. Identify critical processes and their relation to determining who is in charge of what. Generate the traceability of the work flow and information circulation among several members. Eliminate the risk of redundancy and the absence of process looping. Draw a global vision of organisational and/or operational... more...

Evolver - Lean Manufacturing Training Kit - Full Edition

Evolver is a lean manufacturing training kit that includes all of the materials required to perform a full lean manufacturing deployment in any application and any product mix. Includes a lean manufacturing training presentation (CD) with over 200 informative slides. Many of the original lean concepts that were established by those involved in the original Toyota Production System are written... more...

On-Site Lean Manufacturing Training (2-day) Class $2,795

On-Site Evolver Lean Manufacturing Training Class. This is a 2-day practitioner's "how to/train the trainer" program. Topics Include: Lean Basics, waste identification, flow, cellular design, plant floor layouts, self-directed work teams and much more. Up to 20 people. Includes all training materials. Total Cost - $2795 (No Hidden Fees) Contact: Lean Manufacturing Consulting,... more...

Requirements Analysis with Use Cases

Liemur s UC is a two day course focusing on using use cases to analyse requirements. The course gives and overview of the Unified Modelling Language (UML), the standard notation for project artefacts. UML is used throughout the course. more...

VALUE STREAM MAPPING

This introductory course teaches the technique of Lean process mapping, also known as Value Stream Mapping. This technique is used to analyze information and work flow from the customer s initial request to delivery of the final product or service. Course participants learn the symbols and language of a value stream map and will be able to interpret existing maps as well as author new maps. ... more...

Business Process Management

Providing training to enable bank management to both understand the business management process and business process improvement. A combination of lectures, generic case studies to illustrate key issues and specific case studies to identify potential areas for improvement. To ensure that the key staff understand the principles of business process modelling and business improvement. To... more...

Integrated Risk Management

A Step-By-Step approach to taking risk decisions and managing their implementation in the organization. So, You Want to Take a Risk, Do You? Risk taking in organizations is not the way of the future. It is the way, now. Few senior people have realized the importance of understanding risk and applying a consistent approach to taking and rolling out the Risk Decision. Consequently, many risk... more...

The Process Consultant: FROM FACILITATION TO INTERVENTION

A highly intensive and interactive 5 day program, providing experienced facilitators with the theory, skills and confidence to facilitate the process of large-scale changes and interventions. You Are Now Your Organization s or Your Client s Trouble-Shooter: You ve worked hard to perfect your skills as a person who can match the content of a situation with the how to s of managing it. This... more...

Business Analyst Training and Certification

Software systems help individuals and companies accomplish their goals with ease and automation. Recent trends in the software industry show tremendous momentum toward usability enhancement. But prior to designing software, you must know how administrators intend to use the system. This how-to course introduces students to the role of a business analyst. It familiarizes students with core... more...

Business Development

Making the link between training and business performance, whether you are new to sales or have years of experience, develop best practice, win and keep new customers. As a result of attending delegates will be able to deeply understand their customers and motivate commitment. This accelerated learning programme combines the skills and behavioural traits needed in todays increaasingly... more...

Re-engineering Your Organization: A Road Map to Business Process Improvement

Objectives: By the end of the program, participants will be able to: Understand the terminology and benefits of Re-Engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign... more...

Developing & Implementing the Business Plan

Objectives: By the end of the program, participants will be able to: To develop a business plan linked to the objectives of the organization. To assess the key market factors and prioritize those which offer maximum opportunities. To develop a plan which contains information that is accurate and sufficiently detailed, thus enabling management to monitor and control the progress of the company. more...

Lean for Healthcare

Lean is all about getting waste out of all kinds of business operations. There is hardly a business process that cannot benefit from the application of Lean Thinking. Healthcare is no exception but has it's own special terminology and problems. This course will teach you the fundamentals of Lean thinking, terminology, and practical methods for applying it to health care organizations.... more...

Value Stream Mapping with eVSM

This powerful mapping technique is utilized to quickly assess business situations and design high efficiency business processes. Our unique workshop integrates eVSM, a dynamic software solution to convert static value maps into dynamic simulation tools that will perform what-if scenarios and integrate excel spreadsheets for fast efficient process analysis. Can be taught as a one-day... more...

Building and Nurturing Partnership with Vendors/Customers

OBJECTIVES To address the needs of all those participants to work in teams. To make collaborative efforts beyond the teams. To sustain excellent cooperation with customers and vendors. Shaping and fine-tuning relationships within the team, outside the team, with internal and external customers. more...

Certified Process Professional

Three Day Interactive Professional Workshop A comprehensive and highly interactive 3 Day professional workshop to secure the world class skills and knowledge on essential Process Management techniques and approaches. The program focuses on developing the skills to successfully achieve process improvement on any process or service, process alignment (strategy/customer) and how to discover the... more...

Process Management - Why Make it Difficult?

The real difficulty lies not in developing new ideas, but in escaping from the old ones. (John Maynard Keynes) Nobody argues these days when someone suggests that it s important to define and manage our business processes. So why do so many organisations struggle to get to grips with process management effectively? This workshop will unveil some of the organisational inhibitors that most of... more...

Create your Turn-key coaching business... in a day!

STOP Surviving and START THRIVING Do you LOVE to coach and get energized by helping the people you are coaching...and then get totally drained at the thought of creating and running a coaching business? more...

LEAN OFFICE TRAINING

2 days (can be compressed to 2 days) Participants in this fun and experiential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the office environment. The class starts with participants walking into a room that is set up as cubicles and offices within a fictitious company. Each participant is assigned a job function and is an integral part of... more...

LEAN INFORMATION TECHNOLOGY (IT) TRAINING

Participants in this fun and experiential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the IT environment. The class starts with participants walking into a room that is set up as cubicles and offices within the IT department of a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental... more...

LEAN HEALTHCARE TRAINING

Participants in this fun and experiential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the healthcare industry. The class starts with participants walking into a room that is set up as a familiar environment in a fictitious healthcare organization. Each participant is assigned a job function and is an integral part of a muti-departmental... more...

LEAN MANUFACTURING TRAINING

Participants in this course learn the skills necessary to begin the Lean Journey and apply Lean techniques to reduce waste immediately on upon returning to their work environment. In fact, they leave with an action plan that allows them to improve the performance of their company within the first few days. This experiential course includes several content delivery methods: Hands on... more...

LEAN ENTERPRISE EXECUTIVE OVERVIEW

This course provides an overview of Lean concepts and applications within service-based organizations. Topics include: implementation approaches and barriers, methods, lessons learned, metrics and scorecards, and business results. This course helps executives see how Lean could be applied to their work, office, and organization to cut costs and increase efficiency. more...

LEAN AWARENESS TRAINING

This course provides an overview of Lean concepts and applications in the office environment. Topics include: history, roles and responsibilities, quick-wins, methods, metrics, and change. This course provides office personnel with an introduction to Lean and how it could be applied to their work, office space, and department to cut costs and increase efficiency. All topics covered in class... more...

Drafting International Business Contracts

With the increasing number of cross-border transactions, drafting and negotiating precise commercial agreements plays a vital role in achieving successful international business results. Today, most international agreements are drafted in the English language irrespective of the nationality of contracting parties. This practical two-day seminar focuses on business contracts - what they are and... more...

Going into an International Business

Going into an international business is a great adventure in one of the most complicated areas of business. Anybody working in international trade needs training designed to prepare them to deal with the broad range of international trade.Training is a vital part of exporting and importing. A lack of knowledge can result in extra costs and loss of orders. Many managers do not have the luxury... more...

Understanding and Setting Departmental Specific KPIs and the BSC

Having Effective Key Performance Indicators (KPIs) and a Balanced Scorecard (BSC) for your organization can help management define, measure and provide a supportive role in maximizing resource utilization to achieve goals. Appropriate KPIs help set and guide people within the organization to focus on activities that add value and at the same time provide management a tool to control the results... more...

Basic Statistical Process Control (SPC)

The purpose of this programme is to improve product quality and reduce production cost by applying statistical process control techniques. Programme Objective The objective of this course is to motivate you to use statistical tools to reduce variation and improve processes, increase your confidence in using statistical tools in decision making and familiarise you with the process for SPC... more...

Six Sigma Green Belt

GA Services is conducting a four day session for Green Belt training in Six Sigma at Bangalore. GA Services is a Sustaining Member of American Society for Quality (ASQ), an internationally acclaimed body for standardizing the Six Sigma education across the world. The course content for this training shall be strictly according to the "Body of Knowledge" specified by ASQ. The... more...

DISC 4 Week Tele-Classes March 4th, 11th, 18th, and 25th @ 3 pm CST

Learn about behavioral styles Understand your own strengths and weaknesses How to manage different styles How to match behavior to job roles How to use DISC in the hiring process How to read a DISC Graph How to sell and service different styles more...

Lean 5S Leadership Certification Program

By implementing a Lean 5S program, you have the ability to provide your customers with consistent, measurable quality competitive pricing and appropriate lead-time responses that will set you apart from the competition. more...

Applied Agile

Attendees will have a one of a kind, unique experience. Participants will be immersed into an "applied agile training environment" that allows a powerful combination of shadowing, applying and learning. Attendees will shadow a "well formed team", apply techniques in a robust product domain, and learn how to join and setup "well formed agile teams". This course goes... more...

Business Strategy and Operations Certificate

As corporate business processes and technology change for the better, employees must be trained on the new systems and processes to ensure rapid adoption and minimize rework. Training also ensures that a common base of knowledge is developed and shared with staff as they come onboard or take on new roles. But while every to enterprise wants develop high-quality programs, professional... more...

Business Process Management Training Classes and Programs

Business and Management Skills Courses