Become a better supervisor, develop your peoplemanagement skills
Some important terms: management,people,delegation,supervisor,supervising business skills, sales, marketing, legal, finance, human resources, management, executive coaching, coach
Delegating Course description -- This course takes you through every step of the delegation process from beginning to end. You will learn how to define the task and determine to whom it should be given. There are tips and techniques for monitoring the projecta s progress without micromanaging, and methods for coaching and developing employees along the way. There are also tools and methods to help you... more...
Discharging Employees There are strict legal requirements as well as personal accountability when discharging an employee. This course covers all the critical aspects of termination, including information about the law and how it impacts the process and your decision. You will be given methods for identifying when discharge is appropriate and tools to help you prepare for the meeting. You will also learn specific... more...
How To Master Performance Management Course description -- Managing employee performance is the single greatest challenge facing supervisors and other leaders in today's competitive and fast-paced organizations. Learn how to maximize the contributions of each employee by setting effective goals, monitoring accomplishments, recognizing achievements, and disciplining or redirecting those who are not meeting performance... more...
How To Master Supervision Course description -- Supervisors in all functions face a daunting challenge as they bridge the gap between individual contributors and management. This bundle addresses four critical competence areas, beginning with an overview of successful supervision and attacking three major supervisory responsibilitiesa leading meetings, managing projects, and delegating. IMPORTANT NOTE: INTERNET... more...
Managing Disagreement Course description -- Conflict comes in all formsa from a change in work processes to full-blown disagreement about the company's strategic planning. Fortunately, there are several techniques for managing disagreement, depending on which parties are involved and how important the issue is to each person. This course identifies the strategies for solving conflict and maintaining positive... more...
Managing Negative People Course description -- Some people can be difficult to work with. They never seem excited about their work, and they create a general atmosphere of negativity. So how do you handle them? This course will help you identify what it is that makes certain people pessimistic and what you can do to help them. It will identify strategies you can use for boosting self-esteem, morale, and turn negativity... more...
Motivating Employees Course description -- The difference between a just surviving business and a thriving one is the energy and commitment of its people. A motivated and dedicated workforce is the formula for long-term success. This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for... more...
Providing Effective Feedback Course description -- Many people have good intentions to provide helpful feedback, but dona t know the simple rules and techniques for doing it. This course includes tools to develop helpful feedback and use it to motivate employees. It has techniques and methods to foster a nurturing environment, convey your improvement ideas, check for understanding, and help others learn from their... more...
Recognizing Employee Performance Course description -- Motivated employees dona t just happena they are the result of effective leadership. You will learn how to lay the groundwork for successfully recognizing employee performance, and find out how to identify the recognition methods that your organization offers. There are suggestions for powerful non-monetary rewards and ideas on how to use the job as a way to recognize... more...
Setting Performance Goals and Expectations Course description -- Productive and motivated employees are those who clearly understand what is expected of them in terms of performance and behavior. This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to the goals and methods to help you review performance goals regularly.... more...
Succeeding as a Supervisor Course description -- A supervisor is a critical player in an organizationa s success. Here is where the most valuable resources, particularly the workforce, are either maximized or wasted. This course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the... more...
Managing Resources : The Management Process When you are responsible for the success of your team and for contributing to the profitability and competitiveness of your organisation it's not enough to rely on flying by the seat of your pants. more...
The Assertive Manager Learn how to build productive relationships at work To be successful, you need productive relationships at work. This course will help you understand different types of behaviour, their characteristics and their potential impact on the people you work with. It gives guidance on how to use assertive behaviours to express your ideas, beliefs and feelings and responsive behaviours to find out what... more...
Assertivness Skills Series: Aggressive and Passive Behaviour The ability to communicate clearly is an essential business skill. People produce their best work when they communicate openly, honestly and with respect. But when stressful situations arise, even the best communicator may behave like a steamroller or a snivelling wreck. Assertiveness can enhance the communication skills that lead to peak performance; aggression can give way to healthy,... more...
Leadership Training for Managers Now that you are in charge, are you shocked to learn that all the rules have changed? Contradiction and Chaos have replaced Command and Control. Employees are not told what to do anymore. Now, you influence their choices and assist them in reaching goals. You do not direct; you win the team over to your point of view. You do not dictate; you inspire!
The business world has changed! Management... more...
Foundations: Supervisory Excellence This highly interactive 2-day program is best conducted as an intact 2 day program, but it can be divided into a series of shorter workshops. It provides managers, supervisors and/or team leaders with the opportunity to establish and maintain highly successful supervisory and leadership practices.
This workshop provides hands-on tools which make transition of the learning to the job easy and... more...
Adaptive Leadership Leadership is influencing others to think and/or act a certain way, directed at a specific goal or outcome. It is the fuel which powers the manager, supervisor and team leader roles. Without effective leadership, these roles fall flat. The performance of employees and team members is unpredictable, with so many variables driving it that their accomplishments are sporadic at best.
Effective... more...
The Five Dimensions of Coaching Coaching is a one-on-one activity that aims to build on individuals strengths in order to improve their job performance and develop their potential. Successful coaching is a dialogue between two people who work together to resolve problems and make a commitment to improve performance over the long term. Performance is the bottom line, and coaching is the platform leaders use to make it happen.... more...
TTB Management Development System This comprehensive online learning system contains over 40 hours of practical and easy to apply training.
There are 47 self-study courses, 6 self-assessments, and dozens learning activities, exercises and job aids. We cover a wide range of topics which are need-to-know for anyone who manages or supervises others. Learning categories include:
- Managing Others (10 courses)
- Human Resource... more...
Leading Teams Leading Teams
Course Description
Leading Teams is a course that provides the knowledge and skills necessary to be an outstanding team or group leader. The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational dynamics and take robust action. Bring your team/group to a higher level by confidently managing... more...
Performance Management This powerful two-day workshop for management teams covers the fundamental principles of human capital management and performance improvement. In the context of the manager s environment, we build a common framework for developing skills in communication, influence, behavioral, conflict and change management. This workshop also explains the use of the Performance Management Tools and explores... more...
Excellence in Managerial Skills Training Workshop on Managerial Skills
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Introduction:
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In most Organizations, people are chosen for a Managerial Position not because of their Technical Knowledge. They are chosen because someone has seen the spark of Leadership in them. That is the Spark we must develop in ourselves to be Successful Managers.
Leaders are not born; they are... more...
Target Management: Leadership by Design (4, 6, 8 or 12 Hours) Many managers remain stuck in their "comfort zone" - a thinking style that prevents them from trying new methods. For example, if an employee approaches a linear-oriented manager with a request - and the manager is currently working on another project - his or her "comfort zone" would be to tell the employee, "Come back later, I have to finish this project." (a... more...
Effective Performance and Employee Management Effective performance management requires an ability to successfully coach others, both in an annual review and on an ongoing basis. We explore how to prepare for and conduct discussions, and what to do to follow-up afterwards and how to help people operate at their maximum capacity (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your... more...
Supervisory Skills Workshop Improve the performance of your business by enhancing the skills of your supervisors. This two day workshop gives supervisors and team leaders the opportunity to learn and practice the critical behaviors, skill and techniques needed to be effective in their role. The workshop can be run at your location and customized for your business needs and goals. Topics include setting performance... more...
Management and Supervisory Skills Workshop What Will You Learn and How Will You Benefit?
How to set goals to be more productive
How to coach and train to maximize your staff's ability
How to gain time so you can focus on the business or the management of the department
How to increase employee retention to avoid unnecessary costs more...
Management Skills for New Managers On-Site Training Only
Length: 3 days
Number of Participants: Up to 20
Materials: Notebooks and handouts provided
DAY ONE
Management and Leadership Fundamentals
-Identify the qualities of effective leaders
-Learn the difference between leading and managing
-Understand the function of management at preparation, development, personnel, leadership, and evaluation
-Understand the... more...
New Supervisor Training FIND US UNDER THE FOLLOWING TERMS: New Supervisor Training, Basic Supervision Course, Supervision Course, How to Supervisor, New Manager Training, New Supervisor Seminar, Supervision Workshop, Supervision Class, How to Be a Supervisor, Basic Supervision Training, Managing People, Supervision Training
Business Training Works, Inc. offers onsite training workshops, seminars, and classes for... more...
Fundamentals of Supervision An ancient Chinese philosopher said that the art of effective leadership is getting people to do what you want them to do while letting them believe it was their idea in the first place. It is the ability to mobilize the energies of other people to achieve a goal or an objective. In short, leadership means motivating other people to follow. And the finest leadership motivates others while... more...
Performance Management Course Our performance management course is a customizable full-day course in how to enable direct reports to accept responsibility for their actions and for working together as a team. The course covers goal setting, coaching, corrective action and team performance management.
This seminar is available only to contracting clients on an "in-house" basis. We do not offer public seminars. more...
Work - Study Starter Pack Work Study
Starter Pack
The systematic examination of activities in order to improve the effective use of human and other material resources. (British Standard 3138 1992)
Introduction
This five-day Work-Study course consists of three main elements, Work Measurement, Method Study and the use of Standard Minutes.
The fundamental objective is to introduce... more...
Management Skills for Newer Supervisors Help supervisors and managers become more effective leaders. Learn to motivate people through coaching and counseling. Build employee trust through consistent supervising and managing. Use delegation skills and training to maximize our human resources. Constructively discipline and fairly evaluate employee perfomance. Handle difficult employees and situations. more...
Manage Off-Site Employees Boost the performance & productivity of off-site employees and locations. Increase accountability & responsibility of people you can't see. Strengthen the communication & teamwork of different locations without being there. Develop stronger management skills, people skills, delegation skills, coaching and training skills. Establish executive perspective in managing multiple... more...
Overcoming Negativity in the Workplace Identify and reduce the causes of negativity, distrust and poor morale at work. Handle complainers and whiners with more effective coaching and supervising techniques. Increase morale and motivation with improved management, people and business skills. Change bad attitudes and better deal with difficult people. more...
Leadership and Delegation The transfer to a subordinate the responsibility for carrying out a particular task while at the same time providing the necessary authority to achieve that task is an essential part of any leaders tool kit.
This innovative leadership and delegation training highlights the importance of effective delegation skills in achieving organizational objectives. more...
Managing Conflict Being able to effectively manage conflict can often determine the success or failure of an organization.
This practical managing conflict training will assist all employees in understanding and handling conflict situations within your organization more...
Workplace Effectiveness Why can't we just all get along??? Learn how to work as a team, communicate and perform at a high standard. more...
G K Lim's How To Lead Your Subordinates To Higher Productivity Managers talk about higher productivity. Those are end results, the reason for their being managers. However, end results don t happen when the means to these end results, the journey towards these end results, are not there.
To achieve higher productivity, managers need to know how to effectively manage their departments. Effective management is the key. Management is leadership in... more...
Leadership Choices for the First Line Leadership Choices for the First Line covers the fundamentals of leadership for new supervisors and managers as well as those people in the organization who have been identified as potential leaders. The course covers leadership practices, legal aspects of management, managerial communication skills, performance management and organizational skills.
This course is offered only on an... more...
Monkey Management Do your supervisors ever feel overwhelmed with tasks and assignments? The demands on supervisors' time and attention come from their boss, themselves and their employees. One of our more popular topics, "Monkey Management," a term coined by William Oncken in a Harvard Business Review article, offers strategies for minimizing the impact of subordinate-imposed tasks on managers and... more...
People Smarts Developed by Dr. Tony Alessandra, the People Smarts training program is designed to train participants to identify their colleagues' behavioral patterns so they can work in harmony. Learn how to express personal and professional needs clearly and recognize the needs of others, how to adapt to others' styles and how to better understand your co-workers, bosses and subordinates. more...
You're In Charge...What Now? In-Depth Program This fast paced seminar will energize the audience with a combination of serious in formation and targeted humor. The target audience is "Work Leaders" which is a term used to describe the first level of leadership in an organization.
The seminar is built around the mnemonic L.E.A.D.E.R.S ., which emphasizes the need for real people leadership for first level management. The... more...
Lead, Motivate, Improve Team Performance Many people, throughout their working careers, have experienced work relationships in which the style and feedback from a superior was one that was, (or currently is), demotivating, full of criticism, always leaving us feeling resentful. When this occurs, especially consistently, it accomplishes the opposite of what the intent is-to motivate others to peak productivity and performance. The... more...
Running Effective Meetings Meetings are a part of everyday life for business people, teachers, all types of groups and associations. It is a chance for people to share information, learn from each other, and make decisions that will move a group forward. However, if meetings are not well planned or conducted, they can result in unnecessary conflict, lack of progress, and frustration on the part of group members, which... more...
Retaining Top Talent This one day management workshop has been successfully delivered to over 13,000 managers across all industries. The three top objectives of the session are: 1) to have the manager become aware of his/her role and impact on employee retention, 2) to develop specific retention plans for the top talent on his/her team, 3) to create a development plan for improving the manager's own retention... more...
Leadership Leadership provides vision and guidance, motivation and inspiration, and empowers people to realize their individual potential. Every organization is faced with unique challenges, each of which may require a different combination of leadership skills.
Organizational success depends on the leadership of people at every level. Managers may have influence due to the authority of their... more...
DiSC Behavioural Styles How do you foster trust, cooperation, understanding and acceptance at a time of broadening diversity?
You can start by administering the DiSC Classic Profile to the people in your organization.
The DiSC Classic Profile is based on the DiSC Dimensions of Behaviour model, which groups behavioural responses into four dimensions or clusters: Dominance, Influence, Steadiness, and... more...
The New Manager It can take a while for a new manager to fully understand their role and responsibilities. We can help your people explore what is expected of them and develop a style of management that gets results. more...
Coaching for Performance Coaching for Performance
Overview
If you want to: 1) help others be more productive, 2) demonstrate leadership, and/or 3) be more effective in working with people, then coaching is for you! Entelechy s Coaching for Performance module helps you increase employee performance while simultaneously building employee self-confidence and morale. Entelechy s simple coaching model is so effective... more...
Superior Selection and Interviewing Superior Selection and Interviewing
Overview
The performance of your company is directly related to the people who work there. Selecting the right people — not just with the skills you need but also with the attitude and characteristics you need — is critical to your company s success. In this training, participants will learn to determine whether candidates have the... more...
Leading Through A Point-of-View Manager-of-Manager leadership: The challenge for leaders is to find ways to impart their hard-earned leadership lessons. If this doesn't happen, the entire organization loses the benefit of the experiences and insights that shaped that individual's leadership rationale.
The focus of this workshop is on leading through a point-of-view to translate strategy and guiding principles into... more...
Effective Supervisory Management Effective Supervisory Management
Enhance the effectiveness of your managers, supervisors, and team leaders
* Learn the art of delegation and giving orders
* Get more done through time management
* Exercise authority effectively
* Handle and prevent problems with people
* Train and motivate people to a higher level of productivity
* Develop the potential of employees
... more...
The Coaching Clinic -Coaching skills for managers Coaching is the quickest and most effective method for developing your employees.
Coaching leads to initiative and motivation. Coaching develops a solutions oriented attitude rather than problems and avoidance.
A fun, highly participative and practical course designed to provide you and your managers with the tools and skills needed to become an outstanding coach.
Participants will go... more...
Voice Workshop Yorkshire Where does your voice come from?
Vocal clues to how we feel
Developing vocal musicality
Reading emotion in others voices
Sonic re-inforcement
Understanding the sounds of conflict
Resolving conflict with your voice more...
Communications and Soft Skills September 12, 2006. Executive Briefing, with hands-on mini-analysis for immediate insight and use.
For executives who wish to learn about an additional way to increase the success and productivity of their teams, whether in sales, project work, customer service, etc.
For trainers and coaches to experience the simplicity and power of a new communications and soft-skill tool. more...
Creating a Collaborative Culture: Improve Results by Pulling Together Overview
Conflict between corporate departments is a hidden cost that drains organizational productivity and directly impacts the bottom line. Different functional areas are in the awkward position of competing for resources while depending on each other for support. Customer Service is frustrated with Sales, Operations is at war with HR, Marketing can t get Legal to approve the advertising it... more...
Coaching for Performance Whether you are a director, manager, or supervisor, your role today includes two additional roles: team leader and coach. More and more, HRD professionals are being asked to train organizational leaders to be coaches. This ambitious series is intended for individuals who must coach others to improve performance and achieve results. The program is a three-day format which can be broken into... more...
Supervisor Training New Supervisor Courses - Chicago
Supervisor Training Courses - www.trainingconnection.com
1. Essential Skills for the New Supervisor (1 day)
2. Effective Change Management (1 day) -
Essential Skills for the New Supervisor ($295 2 AMC Movie Tickets )
As a supervisor you must lead employees to success and understand that their success is your success. Supervisors need... more...
The Leadership Grid Program The LGP is a four day development program focusing on individual leadership; team skills and values based change management.
Outcomes
Through the session, participants:
Gain a deep understanding of actual impact on others. Often contrary to intended or desired behaviour, this presents a starting point for change. Discovering how to achieve desired behaviour enables change.
Gain an... more...
Coaching and Mentoring Skills This module will equip Supervisors and middle grade employees. You ll gain hands-on experience of putting the one-to-one skills model into practice: rapport building, counselling, training (tutoring), performance monitoring (confronting) and developmental coaching (career, networking), Managing staff development and performance. more...
Working Under pressure What is pressure and stress?
Identifying the signs of stress.
Understanding the different causes of stress.
The nature of unhealthy pressure at work.
The impact of work pressures on others.
Managing personal work/life balance.
Tackling the pressure.
Action planning. more...
Business Etiquette & Protocol Objectives:
By the end of the program, participants will be able to:
Behave correctly in both business and social situations.
Interact effectively with different personality types.
Represent the organization at various functions.
Organize and manage events such as business luncheons and formal dinners.
Meet and greet important guests, clients and customers in a proper manner.
Deal... more...
Analytical skills To manage all aspects of analytical work assignments using effective strategies and approved formats to meet organisatonal mission management visions and customer expectations.
To create a positive learning environment through:
Explaining the background and objective of the program.
Beginning the process of breaking down communication barriers and the building of interpersonal rapport... more...
Introduction to Team Leadership and Management So much depends on effect teamwork these days. Organisations that wish to retain a competitive advantage need teams that don t just work well, but they need teams that exceed expectations and deliver results faster.
This course will provide delegates with a better understanding of team dynamics, and the essentials of leading and managing a team. It will focus on the needs of the individuals... more...
Management and Supervision for New Managers A packed and practical 2-day course that provides new and aspiring front-line managers with practical support and guidance to develop the necessary skills and knowledge to achieve results through the effective management and supervision of staff.
It will help delegates to break down their new responsibilities into easily achievable stages of development, and to approach their role with... more...
Managing Poor Performance Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person... more...
Remote People Management Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies.
... more...
Effective Inductions The pressure of daily routines can often make it difficult to take the time to ensure that new members of staff are assisted in the process of becoming integrated into the organisation. For many organisations, staff induction simply involves a whistle-stop tour of the building and a few colleagues cajoled into telling them briefly what's what. Others go for information overload, or a drawn... more...
Top Performace Are you ready to take a leap in your leadership and managerial journey? Is it time to make a decision about what you can do for your personal and professional goals in the next 12 months? If you are ready to kick your performance and your team s performance into high gear, then you will benefit from attending this very special skill-building experience. more...
Mentoring Skills for Managers
Upon completion of this workshop, you will be able to define the key concepts associated with Mentoring. You will:
Understand the basic processes behind mentoring
Understand why, what and how of mentoring
Practice the key behaviors of a mentor
Familiarize with a structured process of holding mentor meetings
Familiarize with tools and tips to make your JOURNEY comfortable
Create an action... more...
LEADERSHIP MANAGEMENT SKILLS WORKSHOP Happy employees make happy customers! This workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. The course is critical for participants whose firms demonstrate management dysfunction. Best practices and case studies are taken from firms on the Fortune 100 Best Companies to Work For List.
This... more...
Foundations of Superision In today s highly competitive and fast changing business environment, successful managers understand the importance of continuing to improve their supervisory and coaching skills throughout their careers. MTI s in-depth management training seminars are designed to provide new and seasoned managers with practical skills and knowledge that can be applied on the job.
Focusing on practical... more...
The Nature of Management Transitioning to a position with managerial responsibilities is a big step for today s professionals. This course is designed for new managers, those considering going into management, and current managers who can benefit from brushing up on the basics of management.
Focusing on practical training for managers and other professionals, this course emphasizes managerial tasks,... more...
Motive-Action Managing people is impossible if you are not able to manage their diverse interests and motivation. Motive-Action is a program, designed to train participants on hows of employee motivation management. So let Motive-Action help your employees to get the best motives in their actions. Benefits: As a result of this training typical projects will be turned into personal challenges, employees... more...
Critical Skills for Supervisors and Managers Location: Ottawa Date: 2008-01-22
List Price: $1495 Offered Price: $995.00
Seats Available: 2
Module 0: Introductions, Learning Objectives, Agenda
Module 1: Pre-assignment Discussion - skills Inventory for Supervisors"
Module 2: The Role of the Supervisor
Module 3: The Thinking and Planning Process
Module 4: Leadership
Module 5: Day 2 Reconnect
Module 6: Working As a Team
Module 7:... more...
Leadership Training: The Leadership Excellence Program This program is designed for Senior and middle managers who are in leadership positions and who are accountable for achieving results through others and via major change initiatives. This program is worth 50 NASBA CPEs.
Examine the highlights of major leadership research.
Use self assessments to determine their own styles in terms of leadership and power.
Demonstrate a clear... more...
Leadership Training The Power of Leaders This program is designed for Individuals in middle and senior positions who wish to better understand themselves in order to improve their leadership skills. Employees whose responsibilities require delegation and leading/managing change will also benefit from the program. This program is worth 25 NASBA CPEs.
Distinguish between management and leadership.
Identify their strengths and... more...
HRCI/PHR Certification Program Online The Human Resource Certification Institute (HRCI) is the credentialing affiliate of the Society for Human Resource Management (SHRM), the world s largest association devoted to professional human resource management. HRCI works to define and maintain the HR body of knowledge, and offers assessments and certification of this knowledge. Human Resource certification demonstrates mastery of the HR... more...