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Quality Management Training Seminars and Classes
From Online Training Directory
Management & Leadership Continuous Quality Improvement (CQI) Training Program on-line e-learning cbt (computer based)study at home This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization.  more...
From Simons-White & Associates, Inc.
Process Mapping instructor led trainingworkshop / seminartrain the trainer Course Description: Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also  more...
Six Sigma Green Belt instructor led traininggroup study and discussioncoursewarecomputer lab Course Description: This course is designed for individuals who are new to the concepts of Six Sigma. Green Belt candidates are introduced to some of the Six Sigma tools and are exposed to the phases of the DMAIC process. Green Belts learn to quantify and control variation-using data to drive process improvements. This course is structured around the use of Minitab, a powerful graphical and  more...
From Meirc Training and Consulting
Benchmarking for Optimum Organizational Performance instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking  more...
Simplification of Work Processes & Procedures instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of  more...
Moving Ahead with Process Mapping & Auditing instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance.  more...
Simplification of Work Processes and Procedures - Quality and Productivity group study and discussioncoursewareworkshop / seminar By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures  more...
ASQ Certified Manager of Quality and Organizational Excellence Refresher instructor led traininggroup study and discussioncoursewarebookworkshop / seminar ...s. This course is designed and developed by ASQ a a s Quality Management Division. The course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights sample questions, both multiple choice and constructed response. NOTE 1: This course has pre-course reading assignments required along  more...
Certified Quality Management Professional - Quality and Productivity instructor led traininggroup study and discussioncoursewareworkshop / seminar Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to  more...
Total Quality Management - Quality and Productivity instructor led traininggroup study and discussioncoursewarebookworkshop / seminar Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Discuss other widely used improvement methodologies.  more...
ASQ Certified Manager of Quality Organizational Excellence Refresher instructor led traininggroup study and discussioncourseware ... This course is designed and developed by ASQa ™s Quality Management Division. The course is presented in a way that reinforces current knowledge, re-introduces applications that may not be used every day, explains the rationale for use, and highlights sample questions, both multiple choice and constructed response. NOTE 1: This course has pre-course reading assignments along with a  more...
Lean Principles Removing Waste in Organizations By the end of the program, participants will be able to: Understand concepts and importance of lean organizations. Identify typical waste in organizations and the importance of such waste on organizations profits, competitive edge, and customer satisfaction. Recognize how lean concepts can directly address the elimination/ reduction of operating costs, cycle time, and non value-added activities.  more...
Total Quality Management TQM Tool Box for Continual Improvement - Quality and Productivity By the end of the program, participants will be able to: Realize the importance of quality models. Understand TQM philosophy. Use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Gain an understanding of other widely used improvement methodologies.  more...
ASQ Six Sigma Green Belt - Quality and Productivity By the end of the program, participants will be able to: Function as a tools application member of a Six Sigma team. Lead and execute process-level improvement projects. Collect process data and develop process maps. Develop statistical hypotheses using simple statistical tools. Design simple experiments that help validate improvement options. Work with process owners to ensure process gains are  more...
Improving Productivity through Quality and Cost Reduction - Quality and Productivity By the end of the program, participants will be able to: Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or  more...
Process Management Mapping and Improvement - Quality and Productivity By the end of the program, participants will be able to: Understand process definitions and importance of processes in their organizations. Examine elements of a business process. Do process assessments for core, support and linkage processes. Analyze, simplify and improve processes. Create process maps and measure performance.  more...
Re-Engineering Your Organization A Road Map to Business Process Improvement - Quality and Productivity By the end of the program, participants will be able to: Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure  more...
Simplification of Work Processes and Procedures instructor led traininggroup study and discussioncourseware Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of work procedures will increase individual and organizational  more...
Understanding and Implementing Six Sigma instructor led traininggroup study and discussioncourseware Define and understand Six Sigma and why it is necessary to sustain business improvement. Apply the DMAIC problem solving method. Discover the role of Six Sigma in customer service and continual improvement. Help to Implement and deploy Six Sigma (Yellow belt level). Understand organization readiness to start a Six Sigma project.  more...
Certified Quality Management Professional instructor led traininggroup study and discussioncourseware Discover the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Know the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM, Malcolm Baldrige etc.). Obtain enough knowledge about team dynamics to lead  more...
Total Quality Management TQM Tool Box for Continual Improvement instructor led traininggroup study and discussioncourseware Realize the importance of quality models. Understand TQM philosophy. Use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. Gain an understanding of other widely used improvement methodologies.  more...
Improving Productivity through Quality and Cost Reduction instructor led traininggroup study and discussioncourseware Identify ways and means to improve organizational and/ or departmental productivity in order to increase profits and/ or decrease/ eliminate costs or losses. Apply several cost reduction strategies in order to meet changing global, statutory and market conditions. Discover the business processes that need re-evaluating and/ or re-engineering. Recognize and apply quality improvement techniques  more...
Lean Principles Removing Efficiency Waste in Organizations instructor led traininggroup study and discussioncourseware Understand concepts and importance of lean organizations. Identify typical waste in organizations and the importance of such waste on organizations profits, competitive edge, and customer satisfaction. Recognize how lean concepts can directly address the elimination/ reduction of operating costs, cycle time, and non value-added activities. Know lean implementation methodologies. Develop an  more...
Process Management Mapping and Improvement instructor led traininggroup study and discussioncourseware Understand process definitions and importance of processes in their organizations. Examine elements of a business process. Do process assessments for core, support and linkage processes. Analyze, simplify and improve processes. Create process maps and measure performance.  more...
Re-engineering Your Organization A Road Map to Business Process Improvement instructor led traininggroup study and discussioncourseware Understand the terminology and benefits of re-engineering. Distinguish between analysis from a functional view and a process view. Build an understanding of the approach and techniques to apply when processes need to be re-engineered. Maximize customer satisfaction by matching process design to customer needs. Redesign workflow and structure successfully within the business.  more...
From Serebra Learning Corporation
Royce Hotel Case Study 4: Quality on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations Manager one  more...
Quality Management The Quality Management Process on-line e-learning cbt (computer based) ...Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Managers, supervisors, or team leaders who need to learn how to implement  more...
Quality Management Quality Management Tools on-line e-learning cbt (computer based) ...Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based) ...Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...
Total Quality Management Fundamentals on-line e-learning cbt (computer based) ...Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational change and how  more...
Total Quality Management Principles on-line e-learning cbt (computer based) ...Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. This curriculum is aimed at all individuals who wish to input to and improve quality within  more...
Total Quality Management Implementation and Tools on-line e-learning cbt (computer based) ...Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management. This curriculum is aimed at all individuals who  more...
From NobleProg - IT training courses
Six Sigma Green Belt instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab Green Belts participate in and lead Lean and Six Sigma projects from within their regular job function. They can tackle projects as part of a cross functional team or projects scoped within their normal job. Green Belts need to be able to apply the tools and techniques that support a DMAIC or a DFSS approach that is driven by data. Green Belts need to be able to appreciate how a fact based  more...
From Last Minute Training
Quality Assurance & Control workshop / seminar Become a Certified Quality Improvement Associate, Mechanical Inspector, Technician or Engineer. Fifty hours of quality training will develop your skills in quality assurance. The course covers the bodies of knowledge (BOK) for the American Society for Quality (ASQ) certification exam. The ASQ certification is recognized in North America and in other parts of the world.  more...
From African eDevelopment Resource Centre
Supply Chain Management Training 6-8th September 2011 Nairobi- Kenya instructor led trainingstudy at homegroup study and discussion African eDevelopment Resource Centre (AeRC) would like to invite delegate/ s to a 3 day Supply Chain Management Training. Dates: 6-8th September 2011 Venue: eDevelopment Resource Centre in Nairobi, Kenya. Facilitator: The Faculty for the workshop will be lead by Mike Porter, who most recently was Head of the School of Business at the University of Natal, Pietermaritzburg (UNP),  more...
From LGA Training Ltd
CACHE Level 4 Certificate in Managing Quality Standards in Childrens Services instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussionself directedbookworkshop / seminar Would you like to work as: a a qualified practitioner involved in preparing your setting for accredited quality assurance schemes or statutory inspections a the practitioner responsible for quality assurance in your setting? The qualification is for those who wish to work in a managerial role. a provides an opportunity for qualified practitioners to enhance and develop their  more...
From Adaptive Processes Consulting Pvt. Ltd.
Certified ISO 90012008 Implementor cum auditor course in Bangalore instructor led trainingon-line e-learning cbt (computer based)workshop / seminar ...30 PM) ISO 9001: 2008, the International Standards for Quality Management System (QMS) has assumed significant importance in ensuring business growth through improved client satisfaction. Internal Audits are mandatory requirements of the standard. Certified ISO 9001: 2008 Implementer and Internal Auditor Course will help QMS Implementers and Internal Auditors to implement ISO 9001 and  more...
From JED New Media inc.
R ussissez votre certification ISO on-line e-learning cbt (computer based) Ce JEDlet s adresse aux entreprises qui ont la ferme intention de r ussir la certification de leur syst me qualit et d en tirer des r sultats concrets. En passant en revue les principaux param tres de la d marche de certification ISO 9001, ce JEDlet vous donne des conseils qui vous aideront a mettre a profit l exp rience de ceux qui ont pris ce chemin avant vous.Une d marche qualit se compare a  more...
Successful ISO Certification on-line e-learning cbt (computer based) ISO certification is a challenge to attain because the path to achievement for each individual organization is unique. This JEDlet offers constructive pointers on how to streamline your successful certification process.  more...
From Lovecchio Consulting
Sales and operations planning instructor led trainingon-line e-learning cbt (computer based) Once the business plan is prepared, it is important that the company get the expected results through the S&OP process. The S & OP is the process of excellence, the a tool in the hands of the CEOa , which is used to control the business and to make the right decisions at the appropriate time. The various business functions involved in the process are so highly integrated.  more...
Total Quality To learn about tools and techniques in order to promote total quality management. To constantly monitor and manage the costs of non-compliance and in general non-quality. To set a quality project that will lead to lower total cost of non quality . To increase customer satisfaction.  more...
Statistical Quality Control on-line e-learning cbt (computer based) To acquire more efficient tools in order to monitor and control business processes. To be able to use statistical methodologies to manage and control internal processes and internal To prevent defects through statistical monitoring To identify the effectiveness of the facilities and work centers  more...
From GoEco Certified
Certified Sustainability Administrator- Training instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewarecomputer lab Start your path to a new career as a Certified Sustainability Administrator (CSA). If you are employed and will be taking on the role of a Sustainability Administrator at your work, or if you are seeking employment to be hired as a Sustainability Administrator or a Green Officer type of job, our training program will benefit you immensely  more...
From Pierson Requirements Group
Testing for Quality Assurance instructor led traininggroup study and discussionworkshop / seminar The Testing for Quality Assurance 3 day class offers training in the methods and procedures that the QA Testing Department would use while they are engaged in the Integration, System and User Acceptance Testing Phases of an IT Project. The participants will learn the concepts and formal techniques to facilitate testing during the Integration and System Test Phases for IT initiatives. The  more...
Use Acceptance Testing instructor led traininggroup study and discussionworkshop / seminar The User Acceptance Seminar offers training in methods and procedures that the Business Analysts would use while they are engaged in the key user acceptance phase of the IT Project. The Business Analysts will learn the concepts, background and formal techniques to facilitate user sign off of the acceptance phase. The seminar focus is on: - Where UAT fits into the project life cycle -  more...
From ECO MAX Training & Learning Centre
7 QC TOOLS FUNDAMENTAL FOR QUALITY PRODUCTIVITY IMPROVEMENT Introduction: 7 QC tools are the systematic tools used to understand and really know what your quality problems really are. These tools help problem solver solved the complicated as well as simple problems. These tools are scientific management tools, which are basic and easy to understand. They form the fundamental foundation for all problem solving and quality control activities. Objectives:  more...
From Sybeq
Value Stream Mapping Workshop This one day workshop on Value Stream Mapping will enable participants.. - Understand how to map value streams - Create value stream maps for simulated processes - Practical steps to becoming a Lean Enterprise: Follow our Lean Roadmap - Learn how to begin Value Stream Mapping in your workplace  more...
Lean Manufacturing and Value Stream Mapping Training 2 day training on Lean and Value Stream Mapping at Southfield, Michigan USA Our training class will help attendees... - Understand how to map value streams - Create value stream maps for simulated processes - Learn how to use Lean tools to remove waste - Practical steps to becoming a Lean Enterprise: Follow our Lean Roadmap - Learn how to apply Lean Best Practices in your workplace -  more...
From Magnum Quality Resource
ISO 17025 Training for Test Laboratories instructor led traininggroup study and discussionbookworkshop / seminar Customised ISO 17025 Implementation Training for NDT, NDI and Material Test Laboratories. On-site training provides you with the following knowledge in the following areas, to enable any company to successfully implement an ISO 17025 quality system: 1. How to read and understand the 17025 standard. 2. How to create a Quality Policy for your laboratory. 3. What documentation do you need and how  more...
From Quality Academy Egypt
Lean Six Sigma Green Belt Training Course - IASSC Accredited in Egypt instructor led traininggroup study and discussioncoursewaree-bookDVDbookworkshop / seminartrain the trainercomputer lab Lean Six Sigma Green Belt Training Course - (International Association for Six Sigma Certification) IASSC Accredited in Egypt,  more...
From TIJ Consultants
5S Housekeeping - Workplace Organisation instructor led traininggroup study and discussion 5S Action Course The course is designed for shop floor staff such as operators, line leaders and supervisors as well as technicians. This course will equip them with thenecessary skills and knowledge to practice 5S activities and execute 5S projects in their own work areas. At the end of the course, the participant will: ? Understand the importance of good housekeeping and workplace  more...
From Network Systems & Technologies (P) Ltd
Selenium instructor led trainingworkshop / seminar This introductory course is designed to familiarize testing professionals with the basics of testing web applications using Selenium. Hands-on instruction is provided for those who want to explore the power of using Selenium. The focus is on the practical application of Selenium to resolve common web automated testing challenges. This course focuses on getting started with Selenium. This is a  more...
NeST Certified Test Professional (NCTP) instructor led training The more recent revolution in how software is created comes not from programming languages or code organization but from how testing and quality assurance are accomplished. NCTP Course provides the basic concepts of testing and helps the participants to refresh the fundamental ideas of testing. The course will enable the participants to have a clear understanding and knowlede of the  more...
NeST Certified Quality Analyst(NCQA) Various standards and models are implemented across organizations. Professionals within the organization and students entering such organizations are expected to follow the practices defined, which will be in line with these models. Being NCQA will be an added advantage to professionals as well as students seeking jobs in any organizational sectors like banking, health care, information  more...
From Alliance Training and Consulting, Inc.
Facilities Management instructor led training For Facility Managers, building owners, and contract administration professionals. Determine best facility management practices, update negotiating and contracting skills, and focus on managing expenses to gain bottom line value from asset management.  more...
From Kirk Miller & Associates, Inc.
Work Smarter group study and discussion Each and every day, your business balances two seemingly conflicting demands. On one side are your customers, both internal and external, who expect nothing less than razor-sharp performance, iron-clad deadlines and lightning-fast turnaround times. On the other side is your profitability, which rests on the ability of your business to control costs, maintain efficiencies through-out the  more...
From Canadian Centre for Professional Development
Framework for Excellence Certificate on-line e-learning cbt (computer based)self directed Motivate staff, schieve greater efficiency and promote your company's goals with a proven criteria focusing on excellence. Explore the seven drivers of excellence to move your company forward and realize its full potential.  more...
From International Center for Etudes
Quality Management group study and discussioncoursewarebookworkshop / seminar The course is designed to provide participants with the QM principles, techniques, tools and skills for on-the-job application useful in a wide range of businesses and organizations service, manufacturing, government, education, healthcare, etc. The course is taught using adult learning principles including Discovery Learning techniques and a Learning and Action Planning Log to maximize content  more...
Statistical Process Control group study and discussioncoursewarebookworkshop / seminar SPC is a tool used to monitor a process during its operation in order to control the quality of the products while they are being produced, rather than relying on inspection to find problems after the fact. It involves gathering information about the product, or the process itself, on a near real-time basis so that the process attendant/ engineer can take action on the process immediately an  more...
From Summit Business Solutions
An Introduction to the Baldrige Criteria instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar The Baldrige Criteria is the world's best model of performance excellence and the framework for the Malcolm Baldrige National Quality Award. This Introductory Course will introduce the core values of the Baldrige Program and present the seven categories of criteria within the Baldrige framework. Participants will learn how to identify strengths and opportunities for improvement, establish aligned  more...
From Lean Sigma Management Institute
Quality Circle instructor led traininggroup study and discussionworkshop / seminar Quality Circle teams that follow a standard process of problem identification, root cause analysis, problem solving and implementation. In Japanese firms there is a greater focus on statistical quality control, employees meet on own time and discuss on their own issues and identify solutions on the issues. In Japan it is also called as Quality Control Circle (QCC) Quality Circle builds up  more...
5S Workshop instructor led traininggroup study and discussionworkshop / seminar 5S is a Japanese concept of better workplace management, comprises of following 5 Ss. @ Seiri (sort) @ Seiton (set in order) @ Seiso (shine) @ Seiketsu (standardize) @ Shitsuke (sustain) The 5S - Campaign is a common action for everyone to create tidy and clean working area. The objectives of 5S are a # Creation of a clean and more pleasant work environment # Creation of  more...
Cost of Poor Quality-COPQ instructor led traininggroup study and discussionworkshop / seminar ...s. Cost of quality is the missing link between quality management and strategic resultsa a particularly, the financial goals and objectives of an organization. It involves identifying the key value creation, and support processes of an organization; and therefore quantifying the chronic waste in these processes, in the language of management a MONEY! Chronic waste is  more...
From Hope Foundation
Six Sigma Yellow Belt and Green Belt 1. Overview of Six Sigma a Context of continuous improvement a Applications a Process improvements a Product improvements a Overview of the methodology and phases a The metrics: Sigma, DPMO, yields, cost of poor quality 2. Statistical notions review a Average, median, mode, range ,standard deviation a Histograms a Behaviour of the Gaussian (normal)  more...
From Quality Scotland Foundation
Self-Assessment Online on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directed Inspire your organisation towards continuous improvement with this interactive online course. The material covers the process of self-assessment against the framework of the European Foundation for Quality Management (EFQM) Excellence Model. Fifteen hours of learning resources are presented entirely online, with support from an expert tutor and your fellow course participants.  more...
From United Quality Management Institute
Lean Certification study at homeself directed Offering three levels of Lean Certification: Lean Deshi Lean Specialist Lean Master  more...
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