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Management & Leadership Continuous Quality Improvement (CQI) Training Program on-line e-learning cbt (computer based)study at home This course will teach you how to effectively and efficiently implement a system of Continuous Quality Improvement (CQI) for your organization. more...
Royce Hotel Case Study 4: Quality on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Operations planning and Operations Management has never been more sophisticated, nor more demanding. The pressure to improve quality; the need to manage materials and people more cost effectively; the drive to manage capacity more flexibly; and develop control systems which highlight problems while there's still time to do something about them, conspire to make the role of Operations... more...
Quality Management The Quality Management Process on-line e-learning cbt (computer based) Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Managers, supervisors, or team leaders who need to learn how to implement... more...
Quality Management Quality Management Tools on-line e-learning cbt (computer based) Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter... more...
Quality Management Business Process Improvement on-line e-learning cbt (computer based) Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.... more...
Total Quality Management Fundamentals on-line e-learning cbt (computer based) In Total Quality Management Fundamentals you will learn concepts and the history of Total Quality Management. Beginning with the benefits of a total quality solution, the course then explores the origins of total quality, comparing it with traditional management practices. It then goes on to teach the learner about the cost of quality, building a quality framework, managing organizational... more...
Total Quality Management Principles on-line e-learning cbt (computer based) In Total Quality Management Principles you will build on the fundamentals by examining the principles of customer satisfaction and quality teamwork. It teaches the importance of training and motivation, performance excellence and shared quality, as well as the first steps in implementing an improvement process. This curriculum is aimed at all individuals who wish to input to and improve quality... more...
Total Quality Management Implementation and Tools on-line e-learning cbt (computer based) Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.... more...
Facilities Management instructor led training For Facility Managers, building owners, and contract administration professionals. Determine best facility management practices, update negotiating and contracting skills, and focus on managing expenses to gain bottom line value from asset management. more...
R ussissez votre certification ISO on-line e-learning cbt (computer based) Ce JEDlet s adresse aux entreprises qui ont la ferme intention de r ussir la certification de leur syst me qualit et d en tirer des r sultats concrets. En passant en revue les principaux param tres de la d marche de certification ISO 9001, ce JEDlet vous donne des conseils qui vous aideront a mettre a profit l exp rience de ceux qui ont pris ce chemin avant vous.Une d marche qualit se compare... more...
Successful ISO Certification on-line e-learning cbt (computer based) ISO certification is a challenge to attain because the path to achievement for each individual organization is unique. This JEDlet offers constructive pointers on how to streamline your successful certification process. more...
Work Smarter group study and discussion Each and every day, your business balances two seemingly conflicting demands. On one side are your customers, both internal and external, who expect nothing less than razor-sharp performance, iron-clad deadlines and lightning-fast turnaround times. On the other side is your profitability, which rests on the ability of your business to control costs, maintain efficiencies through-out the... more...
5S Housekeeping - Workplace Organisation instructor led training 5S Action Course The course is designed for shop floor staff such as operators, line leaders and supervisors as well as technicians. This course will equip them with the necessary skills and knowledge to practice 5S activities and execute 5S projects in their own work areas. At the end of the course, the participant will: Understand the importance of good housekeeping and workplace... more...
Framework for Excellence Certificate on-line e-learning cbt (computer based)self directed Motivate staff, schieve greater efficiency and promote your company's goals with a proven criteria focusing on excellence. Explore the seven drivers of excellence to move your company forward and realize its full potential. more...
Failure Mode Effects Analysis training instructor led traininggroup study and discussionworkshop / seminarcomputer lab Failure mode effects analysis (FMEA) provides a disciplined procedure which enables a design or manufacturing engineer to anticipate and rectify potential failures in a design or manufacturing process. FMEA is an integral part of any Quality Management System (e.g. ISO 9000, QS 9000, etc.). This course enables the delegates to conduct FMEA on Design and Processes to reduce producer s and... more...
Voice of Customer training instructor led traininggroup study and discussioncd romworkshop / seminartrain the trainer The "Voice of customer" is a process used to capture the requirements/feedback from the customer (Internal or External) to provide the customers with the best in class service/product quality. This process is all about being pro active and constantly innovative to capture the changing requirements of the customers with time. The Voice of customer is the term used to describe the... more...
Dynamic Control Plan training instructor led traininggroup study and discussioncd romworkshop / seminartrain the trainer The purpose of this Dynamic Control Plan methodology is to aid in the manufacture of quality products according to customer requirements. It does this by providing a structured approach for the design, selection and implementation of value-added control methods for the total system. The course enables the delegates to: - Realize the importance of the Dynamic Control Plan - Understand the... more...
Quality Function Deployment training instructor led traininggroup study and discussioncd romworkshop / seminartrain the trainer Quality Function Deployment (QFD) is a powerful system to translate the Voice of Customer into product and service features. QFD encourages cross-functional teams to improve their internal communications and become intensely customer focused. This leads to reduced development time and increased customer satisfaction. QFD also supports Simultaneous Engineering and integrated product and service... more...
7 Quality Control Tools training instructor led traininggroup study and discussioncd romworkshop / seminartrain the trainer 7QCT is fundamental for Continuous Improvement and is delivered in a take-back-and-do approach. This course will show the delegates the basics of teamwork and problem solving. This course will ensure all team members have a unified approach to problem solving. Although this course appears simple, unless delegates have the same approach, there will be undue waste of time since employees cannot... more...
Poka Yoke / Mistake Proofing training instructor led traininggroup study and discussioncd romworkshop / seminartrain the trainer Poka Yoke (pronounced poh-kah yoh-kay) is a quality management concept developed by a manufacturing engineer named Shigeo Shingo. Poka means inadvertent errors and yokeru means to avoid. Thus, Poka Yoke translates to avoiding inadvertent errors. Poka Yoke prevents human errors from occurring in the production line. Poka Yoke is sometimes called fool-proofing or mistake proofing . The course... more...
Quality Assurance & Control workshop / seminar Duration Details: Starts: February 3, 2007 Time: 09:00 am - 02:00 pm Days Held: Sat Hours: 50 Weeks: 10 Become a Certified Quality Improvement Associate, Mechanical Inspector, Technician or Engineer. Fifty hours of quality training will develop your skills in quality assurance. The course covers the bodies of knowledge (BOK) for the American Society for Quality (ASQ) certification exam.... more...
Process Mapping instructor led trainingworkshop / seminartrain the trainer Course Description: Process mapping is an easily understood visual representation of a process. The process map is used to analyze the flow of events through the process and to identify where improvements can be made. Frequently, a process map is used in a Team Problem Solving setting to assist in analyzing a process and determining where error or defects may occur. Process map symbols also... more...
Quality Management group study and discussioncoursewarebookworkshop / seminar The course is designed to provide participants with the QM principles, techniques, tools and skills for on-the-job application useful in a wide range of businesses and organizations service, manufacturing, government, education, healthcare, etc. The course is taught using adult learning principles including Discovery Learning techniques and a Learning and Action Planning Log to maximize content... more...
Total Quality Management (TQM) Tool Box for Continual Improvement instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the importance of quality models. Understand TQM philosophy. Learn to use TQM improvement tools to enhance customer satisfaction and improve processes within their organizations. more...
Certified Quality Management Professional instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the importance of quality in organizations. Understand the impact of leadership to support quality management systems. Understand the most used quality philosophies and tools to establish priorities within their organizations. Study international, national and local quality standards, models and awards (ISO, TQM,... more...
Benchmarking for Optimum Organizational Performance instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Understand the overall environment within which the benchmarking process is undertaken in order to achieve better organizational performance and productivity. Discuss the different approaches to benchmarking in order to determine which approach / combination is most suitable to your organization. Discuss the benchmarking... more...
Simplification of Work Processes & Procedures instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Analyze the basic concepts and steps in work simplification. Practice the use of flow charts, office layout charts and work distribution charts. Simplify complicated procedures as part of a number of case studies. Analyze and distribute work allocated to employees in an organizational unit. Justify how the simplification of... more...
Moving Ahead with Process Mapping & Auditing instructor led traininggroup study and discussioncoursewareworkshop / seminar Objectives: By the end of the program, participants will be able to: Process definitions and importance of processes in their organizations. Elements of a business process. Process assessments for core, support and linkages processes. How to analyze, simplify and improve processes. Creating process maps and measuring performance. more...
An Introduction to the Baldrige Criteria instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar The Baldrige Criteria is the world's best model of performance excellence and the framework for the Malcolm Baldrige National Quality Award. This Introductory Course will introduce the core values of the Baldrige Program and present the seven categories of criteria within the Baldrige framework. Participants will learn how to identify strengths and opportunities for improvement, establish... more...
Training courses for CMMI and Software Estimation techniques @ Hyderabad instructor led trainingon-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcd rome-bookDVDbookworkshop / seminartrain the trainercomputer lab Training courses for CMMI and Software Estimation techniques Hyderabad 1.Software Estimation Technique: A complete and comprehensive portfolio of Software Estimation workshop courses are offered by Spectramind with a mission to educate and train industry professionals and executives in estimation process and tools for achieving competitive advantage and excellence in current distributed... more...

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