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IT Infrastructure Library (ITIL) Training Classes
The IT Infrastructure Library (ITIL) is the only consistent and comprehensive documentation of best practice for IT Service Management.
ITIL is a widely accepted approach to IT Service Management. ITIL provides a cohesive set of best practices, drawn from both the public and private sectors internationally.
It is supported by a comprehensive qualification scheme, accredited training organisations, and implementation and assessment tools.
The best-practice processes promoted in ITIL both support and are supported by the British Standards Institution s Standard for IT Service Management (BS15000).
Some important terms: itil,foundation,practitioner,service manager,certificate,BS15000,service management technology,nontechnical
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