Bullying in the Workplace Learn to recognize the symptoms of classic bullying behavior in the workplace. Become proactive: learn to transform strategic information into a successful action plan. Gain tips on how to develop a plan to effectively spot and stop bullying patterns. more...
Workplace Violence: Preventing Workplace Violence This course prepares the learner to recognize and act on the warning signs of violence, and know how to avoid or defuse potentially dangerous situations, minimizing the risk for physical confrontations on the job. Delivery formats include CD-ROM, LAN, WAN, Intranet, Internet. The course can be customized to meet your site-specific needs. It is currently available in English, but other language... more...
Conflict Management Our Conflict Management courses are bespoke to the needs of the client.
Whether the role is a front line security position, confrontational situations at airport check in desk for example or simply operating in an environment where there is likely be anti social behaviour - this course will be tailored to suit the specific needs of your organisation.
The course is typically run over two days... more...