Leadership Skills Training and Seminars
Workplace Skills
Leadership Skills Training Classes
Includes training or educational programs on leadership behaviors & attitudes; leadership traits, values & attributes; leadership work patterns, activities & resource; leadership roles or their effects & impacts; leadership styles & their uses or applications; leadership agendas including timelines or issues; leadership strategies in terms of what & how; How do leaders leverage, influence, persuade or exercise power in dealing with their Internal Networks [that is, Process Owners] and their External Networks [that is, Knowledge Holders]?
Some important terms:
actions, agenda, behaviors, developmental, leadership, patterns, programs, roles, skills, strategies, strategy, styles, traits career development, employment and workplace skills.
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From Online Training Directory
Applying Leadership Basics



Course description -- Applying Leadership Basics provides the fundamental skills for leading a group: defining the task, establishing a vision, gaining commitment, and building relationships. It tells you how and when to use various leadership styles and gives smart techniques to help leaders direct the efforts of others. The Strategies and Tips in this module teach you how to foster innovation,
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Applying Leadership Basics
How To Master Leadership



Course description -- The secrets of organizational effectiveness lie in the capabilities of a company's leadership. This bundle includes those fundamentals of effective leadership that will have the greatest impact on performance. Whether applying essential motivational principles or developing a strategic plan, your organization's leaders will find solid, best-practices guidance in this bundle.
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From Learn Skills
Leadership and Motivation



To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In
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Leadership and Motivation
From Bold New Directions
Management Essentials
Management Essentials is a practical management training seminar that teaches new and developing managers essential skills required by their role. The focus is on day to day skills that managers need to motivate staff, delegate tasks, supervise teams. Participants in this workshop will appreciate a blended approach to learning that includes instruction, examples, group discussion and more.
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Management Essentials
Management Essentials is a practical management training seminar that teaches new and developing managers essential skills required by their role. The focus is on day to day skills that managers need to motivate staff, delegate tasks, supervise teams. Participants in this workshop will appreciate a blended approach to learning that includes instruction, examples, group discussion and more.
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From Wintrac Inc.
Master Sales Negotiator Self Learning Program
The Master Sales Negotiator Self Learning Program is a powerful and effective system that will teach you the skills necessary to close profitable deals while managing customersa perceptions and building positive, long-term relationships. After working through this program, you will understand how to: control the negotiation process, utilize concession strategies and recognize concession
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Adapting Your Style
As most experienced leaders know, people come in all shapes and sizes, and what works for one employee (in terms of communicating, motivating, giving feedback, etc.) doesna t have the same results with another employee. Understanding and a speakinga to different styles will make you a more effective leader. In this program you will assess your personal leadership style and apply and
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The Art of Successful Coaching
Most managers are aware that the old school "command and control" method of supervising simply isn't as effective as involving employees in their development. From determining the appropriate coaching approach, to implementing a comprehensive development plan, to conducting an effective coaching session, to setting meaningful team missions and goals, this program provides the tools and techniques
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The Art and Science of Communication
It is not unusual to hear people in companies say, a We have a communication problem here.a This one-day program will provide methods and information to analyze and improve your own communication and help you help others. We communicate in many ways: with our words, tone, eyes, and bodies to name a few. Understand the hidden meanings behind the various communication methods and devise
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The Art of Effective Communication
Successful communication is a vital part of any efficient organization and yet, it is also one of the most difficult components to establish and maintain. This two-day course will provide students with a thorough understanding of the different types of communication, how authority and personality types impact communication, and how to develop tools for effective communication. Students will also
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Behavioral Interviewing
This behavioral interviewing program is a dynamic course that gives you the skills to make the best hiring decisions - and avoid costly blunders. You will learn competency-based behavioral interviewing; using the accepted opinion that past and present behavior is the best forecaster of future performance. Whether youa ve performed 100 interviews or you are new to the interviewing world, this
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Building Organizational Trust
When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire
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Business Etiquette
This course provides students with a thorough understanding of business etiquette, why ita s important, and how to demonstrate the skills that constitute business etiquette. Topics covered include the importance of punctuality and guidelines for proper communication, telephone and email etiquette, and interactions with clients outside the office.
You can get a complete list of other
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Business Etiquette and Common Courtesy
Do manners matter? You bet. A company without common courtesies experiences more employee turnover, more EEOC expenses and more time spent on paperwork related to complaint issues. On an individual level, when you dona t use manners and common courtesy, it shows a lack of consideration and professionalism. People then make judgments about you regardless of your abilities. This program
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Career Planning and Development
Todaya s work environment has put a high priority on bright, talented, enthusiastic employees. However, these are the very employees who are frequently recruited away by headhunters and other organizations. So, how do you keep your best employees? By working with them to create a meaningful career development plana and following through on it. Career planning and development is geared for
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Civility in the Workplace
It is not always a given that you will like the people that you work with, but it is important to understand the value of being civil to one another. In this course participants will identify different types of disruptive behavior and techniques and approaches to overcome conflict, bullying and rudeness. They will create and implement organizational communication strategies to redefine the
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Coaching Conversations
Successful coaching sessions can provide employees with increased motivation and a greater dedication to organizational goals. This course teaches students the most effective ways to conduct coaching sessions and how to utilize coaching for career development, performance improvement, and training management.
You can get a complete list of other Leadership Development classes at
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Communication Skills for Emerging Leaders
Good communication skills are essential for every employee at every level. The ability to convey ideas, give and receive feedback, resolve differences and persuade others is as important as technical competence in a job. This course shares the basic communication model, helps employees identify common barriers to effective communication, and tailor different communication styles to various
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Communication Skills for Technical Professionals
In today's fast-paced world, employees have to be able to get their point across quickly or they won't be effective. To succeed in this type of environment, technical professionals need effective communication skills to accompany their technical prowess. The ability to communicate, cooperate, coordinate, resolve differences and persuade others effectively will determine success as much as the
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Conflict Management
Conflict is inevitable, but if left unchecked it can be highly destructive within an organization. This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone
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Creative Problem Solving
Course participants will learn how to integrate creativity with analytic thinking for effective problem solving, and to develop critical thinking skills. Creative problem solving is a valuable skill for today's fast-changing world. The concept of "innovation" and how it relates to the bottom line will also be emphasized. An innovative mindset not only identifies and evaluates great ideas for the
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Cross-Functional Teams
Working in teams is not new, but working effectively and in a timely fashion can be a challenge for even the finest tuned teams. This course will make the exchange of information much easier. You will learn how to lay the groundwork, the best way to build and shape a team, how to get the work accomplished and ways to evaluate performance. Why not make the job of cross-functional teams more
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Cultural Competency
Awareness and acceptance of difference within an organization creates an environment of cohesion and collaboration; two essential components in order to be productive. In this course participants will identify the components of cultural competencies in the workplace. They will work together to create a cultural competency profile including personal goals to empower individuals to practice
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Delegating for Growth (leader)
Often misunderstood and poorly implemented, effective delegation can be a highly successful method to increase productivity and build capability among employees. This program will help managers and supervisors select the right person for delegation, implement a process for effective delegation, recognize and overcome barriers to successful delegation, and identify the most appropriate tasks for
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Delegation Skills-Perfecting the Hand-off
Effective delegation is one of the most important processes behind a successful organization. In this day course, students will learn the definition of delegation, difficulties that can arise with delegation and ways to overcome them, the benefits of effective delegation, and how to implement a successful delegation process.
You can get a complete list of other Leadership Development classes
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Juggling Multiple Priorities
Have you ever wondered a How am I supposed to get all of this done? Reports, meetings, evaluations, proposalsa and everything needs to be done NOW.a In order to decide what work is most important, you must know the specific outcomes you/ your organization desire(s), and take those outcomes and break them down into daily roles and responsibilities. This program examines many different
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Diversity Awareness Training
This instructor-led course explores diversity in the workplace. It begins by examining the various aspects of diversity, defining diversity and guiding students through a look at the components of diversity that they personally bring with them. The impact of perception is also examined. Stereotypes are identified and defused through an experiential exercise. Techniques to manage conflict
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Dynamic Decision Making (leadership development)
Using a case study approach, this course offers straightforward, easy-to-follow process designed to improve the way you make business decisions or any decision that can help you reach your goal. Our decisions and choices shape our professional and personal lives. Sadly, decision-making is seldom taught as a skill in its own right. This course will present a clear process and user-friendly
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Email EtiquetteMake it a Tool that Works for You
In this course, students will learn how to effectively utilize their email for business correspondence. Topics covered include how to advantageously use the subject line of an email, the proper formality, tone, and formatting of business emails, appropriate email response time, and the legal ramifications of business emails.
You can get a complete list of other Leadership Development classes at
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Employee Initiative How to Make It Happen (leadership development)
Many managers complain that their employeesa work is incomplete and lacks professionalism. On the other hand, many employees complain that their managers dona t let them do interesting projects. The solution to both situations is accomplished by empowering employees and requiring accountability in return. In this program you will learn how to create a shared vision with your employees
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Fundamentals of Strategic Planning
The act of planning is often times just as significant as putting those plans into action. This course teaches students how to create effective planning strategies, identify issues that may derail planning, and define strategic values.
You can get a complete list of other Leadership Development classes at http://www.wintrac.com/courses/coursesleadev.asp
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Giving and Receiving Feedback (leadership development)
Professionals often struggle with the best way to deliver constructive feedback to their employees or coworkers. Likewise, it can be very difficult to receive feedback on onea s performance without becoming defensive. This course will teach students how to utilize feedback to make themselves and their employees more productive, minimize conflicts and misunderstandings, and gain confidence in
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Goal Setting for Success
Setting goals may be easy, but following through with those goals doesna t always happen. This course will teach students how to objectively examine their strengths and weaknesses when setting goals to ensure that their goals are achievable. Students will also learn how to set up a system to monitor, measure, and change their goals.
You can get a complete list of other Leadership
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How to Conduct Internal Investigations
Discrimination, harassment, theft, substance abuse, sabotage and misconduct are a few reasons why employers conduct internal investigations. Depending on the nature of the event, sometimes a simple investigation is all that is needed. At other times, a formal investigation is required. In any event, how the investigation is handled can make the difference between a fair outcome and a lawsuit. This
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How to Handle Change and Upheaval (leadership development)
Change is a certainty in today's environment. The key to surviving and thriving is to take a proactive approach to change. This program provides the tools to assess typical attitudes toward change, intervene in the change cycle with positive strategies, and combat change-related stress.
You can get a complete list of other Leadership Development classes at
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How to Manage Generation X Employees (leadership development)
Examine Generation X; who are they, what makes them that way, and the challenges and benefits they have brought to the forefront of today's workplace. Learn proven strategies on how to get along with others at work who have a different view of and approach to work-life. Techniques on managing and motivating Generation X-ers are included.
You can get a complete list of other Leadership
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Interactive Interviewing
When your job demands that you split your concentration between inputting information accurately into a computer while interacting with a real, live person who deserves your full attention, what do you do? This program shows you how to build rapport and put clients at ease, keep the client engaged as you input information into the computer, deliver bad news in a way that minimizes negative
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Interviewing and Hiring
Hiring quality employees is one of the most critical tasks in any organization. The basis of effective interviewing is asking the right questions. Leta s face it. If you ask candidates hypothetical questions you will get hypothetical answers. In this program you will learn the art of interviewing systematically so that you are getting the information that is most critical for job
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Leading Through Changeleadership development
Change management is the art and science of guiding an organization and its people through the predictable transitions from current reality to a preferred future position. Change manifests in various forms with diverse results and emotions, but there are two things that you can count on: Change wona t go away; it will only increase and you and the people around you need to learn to embrace
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Manager To Leader (leadership development)
In this course students will learn what skills are necessary to be an effective leader. Students will also examine the concept of the ideal leader and which factors contribute to successful leadership. They will learn how to identify and utilize different types of power and how to successfully transition into a leadership role.
You can get a complete list of other Leadership Development classes
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Leading Todays Workforce (leadership development)
This course is designed to help students understand all the various components of successful leadership. Student will learn what the biggest differences are between managers and leaders, how to put the leadership building blocks into place, and how to adapt the language of influence. Some of the areas covered will be: the ideal leader, support systems, risk-taking, vision, relationship building,
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Managing Generation Y
In this course, students will learn about the different generations that are currently in the workplace and examine the differences in their world views. Students will gain an understanding of how Generation Y employees perceive their work environment, the reasons behind these perceptions, and effective ways to interact, work with, and motivate Generation Y employees.
You can get a complete list
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Managing Managers
Why a program about managing managers? What is it thata s difficult? #1: Balancing daily tasks with long-term strategic thinking. If you have managers reporting to you, lots of their a stuffa ends up being a firesa for you to put out. #2: Your direct reports may manage a wide variety of functions, and ita s difficult for you to create a sense of unity and cohesiveness for your
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Managing Remote Teams
Managing others can be difficult. But remotely managing teams of employees can seem almost impossible. This course addresses the special considerations of managing geographically dispersed teams, including establishing expectations for completing work and meeting deadlines, maintaining regular contact, legal and safety issues for employees working out of the office, and tips for long-distance
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Managing Technical Professionals (leadership development)
All managers face challenges, but managers of technical professionals face an additional and unique blend of challenges. Whether it is scientists, engineers, health professionals, or architects the nature of technical professionals and their work requires a second set of management tactics. Learn tips and tricks on how to manage, lead, motivate, and communicate effectively with teams focused on
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From Learning Technologies, Inc.
Managing Through Tough Times


In todaya s economic climate, organizational change and transitions are inevitable. Although the ultimate goal is to strengthen your organization and teams, you will likely be faced with numerous obstacles, challenges and difficult decisions. Therefore, during our session we will discuss the need for the following as you begin to implement change within your organization.
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From Management Training Institute
Situational Frontline Leadership



...m results.
Workshop Format: The Situational Frontline Leadership skills training program is offered in a two or three day format. Please contact us to discuss how to tailor it to your organization. For More Information: Contact Management Training Institute at 1-800-501-1245 or at www. managementtraininginstitute. com or via email at info@managementtraininginstitute. com to set up a
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Leadership Edge




The Leadership Edge is a dynamic program that moves participants to powerful self discoveries that dramatically strengthen their capacity to lead in changing times. This highly interactive program uses experiential learning to help leaders at all levels remove old personal barriers and uncover and develop previously hidden strengths.
Using the principles of R. E. S. P. E. C. T., that are at
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From Pitman Training Centre London
Leadership - BTEC Level 5 Unit
...hip topics and includes various exercises to develop your leadership skills.
Includes:
a Styles of Leadership
a Leadership Attributes
a Emotional Intelligence
Module 2 - Current theories, models and principles of leadership. (Approx 9 a 16 hrs)
Examine key ideas of leadership. This module will also provide you with tools for analysis and self-assessment. Various
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From Meirc Training and Consulting
Supervisory Skills: Level 2



Objectives:
By the end of the program, participants will be able to:
Plan and control work and contribute towards the attainment of company's objectives.
Use effective communication techniques.
Work in teams and resolve conflicts.
Practice professional techniques in policy enforcement and corrective guidance.
Use time in an effective way.
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Meirc Training Dubai: The Distance Manager, Managing Offsite Employees





Objectives:
By the end of the management training program, participants will be able to:
Enhance their cross cultural understanding and successfully manage in a virtual environment.
Build trust with team members.
Differentiate between virtual and remote teams and adapt their leadership skills.
Learn new technologies to support virtual teams.
Reinforce and upgrade their team leadership.
Build
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Certified Contract Manager



Objectives:
By the end of the program, participants will be able to:
Identify and apply the major steps involved in the tendering and contracting process.
Define the scope of work and the implications of a poorly prepared scope.
Identify administration tools and roles of contract administrator / assistants.
Recognize the main contractual provisions and appreciate their effects on the
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Neuro Linguistic Programming: Strategies for Excellence at Work and Life





Objectives:
By the end of the program, participants will be able to:
Define and understand Neuro Linguistic Programming NLP and its relevance at work.
Identify their preferred thinking patterns and filters.
Apply sensory specific language in their day-to-day interactions with others.
Use modeling techniques to improve their skills.
Use NLP in leading and coaching others.
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Middle Management - Leadership and Management
By the end of the program, participants will be able to: Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in an increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous
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The Power of Leaders - Leadership and Management
By the end of the program, participants will be able to: Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.
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The Highly Productive and Effective Administrator - Administration and Secretarial
By the end of the program, participants will be able to: Define and understand the role of productivity and effectiveness in the success of the 21st century administrator. Develop self-leadership capabilities which will enable professional advancement. Enhance their thinking skills to facilitate turning problems into opportunities. Build excellent relationship with people at all levels. Organize
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Certified Team Leader - Interpersonal Skills and Self Development
By the end of the program, participants will be able to: Promote trust and rapport by exploring team player styles. Build an effective and empowered team. Examine the work practices of high performing teams. Gain new insights into creating a motivating team environment. Implement strategies for improving team relationships. Develop strategies for implementing changes within a team.
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Essential Skills for Performance Excellence - Leadership and Management
By the end of the program, participants will be able to: Get an inside look at personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Apply the powers of positive and
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Management Skills and Techniques for Engineers - Leadership and Management
By the end of the program, participants will be able to: Understand the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Find out how to creatively manage problem-solving and decision-making processes.
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The Leadership Excellence Program - Leadership and Management




By the end of the program, participants will be able to: Examine the highlights of major leadership research. Use self assessments to determine their own styles in terms of leadership, power and conflict. Demonstrate a clear understanding of the nature of change and conflict and apply a number of models and strategies for managing and leading change and conflict. Define the major Emotional
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Middle Management


Differentiate among the three levels of management and understand their responsibilities. Discuss the principal challenges managers face in an increasingly competitive environment. Practice advanced managerial skills needed for senior positions. Resolve conflict based on a win-win approach. Introduce and manage change leading to continuous improvement.
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Supervisory Skills


Comprehend the scope, nature and responsibility of the supervision role and the challenges this role places on them. Effectively communicate verbally and non-verbally with others. Acquire an understanding of their role as motivators. Identify their teamwork style and build an effective team. Practice professional techniques in providing positive discipline. Use different skills in interpersonal
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The Effective Executive Trends and Strategies for the Future


Understand how our worldview and perceptions affect our decisions. Better deal with different generations in the workplace and ensure results through contribution. Explore the range of forces and ways of thinking that might influence the future of management. Sharpen their leadership skills through innovative thinking and executive training.
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The Power of Leaders


Distinguish between management and leadership. Identify their strengths and leadership styles through self-assessment. Examine various leadership theories with emphasis on situational leadership. Identify the major competencies underlying emotional intelligence. Understand the role of the leader as delegator and change agent.
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Senior Management Program A Mini MBA


Understand the characteristics of the new work place. Gain insights into the perspective of a senior manager and leader. Understand the foundations of business analysis. Apply the latest management concepts and techniques to their current managerial position, with particular emphasis on strategy formulation, economic analysis, marketing and sales, finance, human resources and organizational
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Essential Skills for Performance Excellence


Get an inside look at personality and its various dimensions. Identify the major mental abilities which affect performance. Define conditions for effective goal setting. Comprehend the major traits of Emotional Intelligence and their impact on performance. Use persuasive techniques in influencing people. Apply the powers of positive and effective thinking. Get a grip on stress and its causes
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Certified Professional Manager


Know the various functions and the type of management activity associated with each. Decide when to use coaching and counseling. Define the relationship between attitude and behavior and use it to motivate self and others. Use logical and creative approaches to solving problems. Differentiate between leadership and management.
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Management Skills and Techniques for Engineers


Understand the management functions of planning, organizing, directing and controlling in a team environment. Run an effective work schedule that will increase productivity of work groups. Coordinate and communicate with others to achieve the desired goals. Find out how to creatively manage problem-solving and decision-making processes.
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Key Managerial Skills for New Managers and Supervisors


Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Empower employees through delegation. Build and manage winning teams. Know the Dos and Dona ts of managing meetings. Manage self, time, and stress in a restless work environment. Apply new tools and techniques to improve decision-making and
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From Dale Carnegie Training of Ohio and Indiana
The Leadership Advantage


This 3-day program gives you the essential pieces for understanding and cultivating leadership abilities. It emphasizes the principles of superior leadership - from listening creatively and fostering trust to forging collaborative relationships and boosting team results. But this training goes beyond theory - giving you the practical tactics and techniques to become an effective leader. Fully
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From Tools 2 Succeed, Inc
Setting Goals and Keeping Score Workshop


What's the most important factor in a team's success?
A clear and elevating goal!
Don't miss this chance to learn to set specific, measurable goals for your team in 2011 and track your team's progress. You'll have a much better chance of reaching your goals when they're more than just whimsical New Year's Resolutions!
Our Setting Goals and Keeping Score workshop is fun and interactive.
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Positive Attitude Workshop


Attitudes are contagious. Is YOURS worth catching?
Learn to be the manager that successful companies fight to keep, and help your employees to have that positive impact too. Our attitude affects our behavior, which in turn affects our job performance. Learn to demonstrate good humor, dependability, integrity, and the ability to be a positive influence.
HR Professionals: This program has
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Supervisory Skills
"A great leader inspires others to find confidence in themselves."
Managers and supervisors have a dramatic impact on employee performance and behavior. Learn to lead effectively, protecting your organization's interests and maximizing the contributions of your team.
In our fun and interactive workshop, you will learn:
* The Top Ten Mistakes of Supervisors and Managers
* Supervisory
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From The Training AdvantEdge
Supervision 101 What All New Supervisors Need to Know




This two-day workshop is for those who are new supervisors, are interested in a supervisory position, as well as those who are part-time supervisors without a great deal of authority.
This workshop is designed to help participants overcome many of the supervisory problems they will encounter in their first few months as a boss.
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From Sapphire Training & Consulting, LLC
The Art of Following - Building the Foundation for the Leadership Pyramid

Being an effective follower is not always easy when your passion is for leadership. Many leaders lose sight of the importance of following. Inside this book you will find helpful tips and tricks for being a good follower before you become a good leader. It provides insight into the importance of continuing to be a good follower even though you may already be a leader or you are moving into a
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Growing into an Organization
Whether employees are new to an organization or new to working, this class will help them understand and adapt to the culture of their organization. The course discusses mission and vision statements and the importance of assimilating previous organizational cultures into the new environment. If someone is interested in moving up in an organization, this class is a must take!
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Organizational Culture & Your Career
Are you interested in moving your career forward, but youa re not sure where to start? Many employees do not take advantage of their organizational culture when promoting their own careers and it is the easiest place to start. In this program we breakdown how to use the current organizational culture you are in to give your career that lift you are looking for.
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The Leadership Pyramid
Do you know at which level in the Leadership Pyramid your career lies? All employees are somewhere in the pyramid but many aren’t sure where or how to use the pyramid to take their career to the next level. Following the levels in the Leadership Pyramid will put your career on the track to reach the pinnacle as a visionary.
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Selecting a Mentor
Would you like to have a mentor but are not sure where to start? All good leaders have mentors upon whom they can call to get advice. Just like an athlete has an agent, mentors can keep you grounded and focused on moving your career forward. This webinar is designed to help you identify a mentor that can provide that guidance and spark.
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Understanding Your Core Job Function
Understanding your primary role in any organization is important to understanding how the rest of the organization functions. This class will teach participants how to understand their core job function and what it means to be technically proficient. This class discusses the concept of core job functions from a high level and does not cover the actual technical aspects of any particular job
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Listening to Feedback
Active listening is a crucial skill for effectively following. In business, information occasionally gets reinterpreted as it travels among receivers. This course will discuss the differences between active listening and passive listening and facilitate an active listening exercise. It will utilize some role playing to evaluate how well one person listens to another.
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Receiving Feedback in a Positive Manner
Feedback is not always easy to receive, in fact most people take feedback personally instead of professionally. This class is designed to help individuals understand that receiving feedback is part of the coaching process. It will examine the impact of both positive and constructive feedback. Preserving self-esteem is a key to good leadership.
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Identifying a Mentor
Mentors can play a crucial role in the success of one’s career. Whether the mentor is inside of your organization or out, this class will help you identify possible mentors and assist with an approach to getting the mentor on board. Having a mentor will be one of the best things you can do for your career.
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The Art of Patience
In today’s fast paced world, patience is a dying art. Employees want all of their needs met immediately. In this session we will discuss how patience can play an important role in decision making. This class also covers tips for those who are looking to increase their level of patience.
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Establishing Interpersonal Skills
In organizations today, there is an expectation that Managers will have effective interpersonal skills in order to communicate with their employees. While some people posesse this skill naturally, it is a skill that can be developed over time through practice. This class is designed to help individuals practice the art of using interpersonal skills in everyday interactions.
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Mastering Technical Skills
Employees are looking for more than feeback from their managers. A manager of today must understand the technical aspects of the people they manage. This class is designed to help managers understand and think through whether or not they know the jobs their employees do. This session will also explore strategies for explaining to others in the organization the responsibilities of your employees.
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Motivation for Movement Upward
If you want to move your career upwards, you need to assess your motivation to effectively do so. This class will help people take an in depth look to see if they are really ready and motivated to take on a larger task of being a manager in an organization.
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Prioritizing Your Workload
After you move from a front line employee into managment, your role changes and so do your responsibilities. In this new role, prioritization becomes even more important. You will be setting priorities instead of following them. This class will help you identify all of the things you do in a day, what are the most important tasks you do, and what are those issues that you can set aside for later
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Listening to Your Employees
Employee buy-in is critical to a manager’s success. Your employees have to trust you and understand that you are looking out for their best interests. In this session we discuss techniques that a manager can use to effectively listen to their employees and provide feedback to demonstrate their listening skills.
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Moving from Managing to Leading
It sounds easy to move from managing to leading, and for some it seems like the same job only with more pay. But the differences are significant. This class will discuss the differences as well as the similarities between a manager and a leader. There is an exercise on how to determine whether you are better in a manager capacity or if you are ready to move on to leadership.
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Identifying Your Style
Identifying your leadership style can be one of the most difficult tasks you undertake when moving from a management position to a leadership position. Most people think they know what their style is, but do they? This class will discuss what leadership style is and walk through some steps for building your own unique style.
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Changing Your Communication Style
Some say that you can use the same communication style throughout your entire career; from the front line employee all the way to becoming a visionary. When on your journey through your career, your communication style will need to change to address the different stages of your career. You will go through a cycle of formal and informal communications.
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Delegating
Delegation is not as easy as it sounds. When transitioning from manager to leader, this can be one of the most difficult tasks one can undertake. This class is designed to assist people in deciding what you can delegate and what you cannot based on your organizational culture. We will explore ways that you can let go of some work and allow others to play a key role in a work process.
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Mentoring Others
At some point in your career, someone may ask you to be a mentor for them. Whether they are inside or outside your organization, they report to you or someone else, or they are a peer; this could be your opportunity to have a profound impact on someone else’s leadership style. This class is designed for a participant to do some reflection on whether or not you are in a position to be a
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Critical Thinking Skills
To effectively balance managerial skills and leadership abilities, it is essential for individuals to have critical thinking skills. The art of critical thinking goes beyond looking at what is right in front of you at the time you are making a decision. This class is designed to take a look at current real world issues and use critical thinking techniques to come up with solutions.
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Getting People to Follow You
Some people will blindly follow their appointed leaders, but most people will need a reason to follow. As a leader, it is your job to inspire people to follow you and your vision for the organization. This session will discuss ways you can inspire people to begin and continue following you during their career in your organization.
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Model the Way with Heart
As a leader, people watch your every move every day. Employees will assess you on how truthful you are. If they think you have something to hide, they will grow distrustful. If you aren't genuine, they won't believe you regardless of the truth. This class will discuss what it means to genuinely model success from your heart.
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Staying Grounded
When you are in a leadership position, it can be easy to have the ivory tower syndrome. Successful leaders remember where they come from and how they got to the top. This class is designed to reflect upon how you got to where you are and remember all of the people that helped you get there. We will also discuss staying grounded as you move further up the ladder.
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Checking in with Your Mentor
There may come a time in your ascension to leadership where you may think that a mentor is no longer important. But, you will always benefit from haiving a person you can count on with whom you can discuss ideas. This class discusses why having a mentor at the top can be more important than having a mentor at the start.
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Life at the Top
Everyone believes that life at the top is easy; that people will surround you and do everything you ask. That is not always the case. In this session, we will discuss why life at the top may not be as easy as one may think. We will explore options to keep life at the top as enjoyable as possible.
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Sharing the Vision
Some say being a visionary is being at the top of your career. The question is how do you take what is in your head and share it with others? How do you inspire people to do what you want them to do? This session will explore techniques on how you can share your vision of the future with others and get them to buy in.
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