Workplace Conflict/Violence Training and Seminars
Workplace Skills
Workplace Conflict/Violence Training Classes
Includes workplace violence prevention, anger management, conflict resolution and dealing with difficult people.
Some important terms:
anger management, conflict resolution, difficult people, managing conflict, the workplace, violence, workplace violence prevention career development, employment and workplace skills.
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From Online Training Directory
Conflict Intervention



Course description -- This course is valuable for anyone who must intervene when others are in a conflict. It addresses how to assess the climate of a conflict and understand the issues. There are methods to gather information, neutralize the situation, clarify points of view, and define the conflict. There are also techniques for brokering a win/win situation, gaining commitment from all parties,
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Dealing With Violence In The Workplace



Course description -- More often than we care to admit, society and the workplace are becoming more violent. This course has tools and methods to help the manager or supervisor recognize potentially violent situations before they need attention, and then to take positive action to avoid or eliminate the potential problem. There is a wide array of techniques to help leaders use communication,
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From Impact Factory
Conflict Management Course




This one-day Public Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes.
There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better."
This conflict management
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Conflict Management Skills Training




This one-day Public Conflict Management Course has a mixture of theory and practical exercises designed to create more effective outcomes.
There are few fantasies in life that are more potent than the "if only" ones. And there are few "if only" fantasies that are as strong as "If only he/ she weren't so bloody difficult then my life would be so much better."
This conflict management
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From 6P International, LLC
Dealing with Conflict and Confrontation
COURSE DESCRIPTION:
Dealing with conflict and confrontation is one of the most important skills you can learn. Most of us have a certain dread of confrontation-we fear being cheated; wea re scared of letting others know what we really think and feel for fear theya ll use it against us; we believe our honesty will hurt other so we avoid confrontation or put on a strong front.
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From Meirc Training and Consulting
Managing Conflict: Power through Influence




Training Objectives:
By the end of the career training program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
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Managing Conflict: Power through Influence




Objectives:
By the end of the training program, participants will be able to:
Define and understand the sources of conflict.
Learn the different strategies used in resolving conflict.
Identify their own personal conflict resolution style.
Understand the different bases of power and how to change them.
Apply influence and explore their relationships with others.
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From Serebra Learning Corporation
Personal Effectiveness - Teamworking: Resolving Conflict within a Team


Where people are working together, two plus two can equal more than four. People can achieve more than they would on their own as part of a cohesive and effective team, capitalising on each other's skills, experience and strengths. But working together isn't always sweetness and light. This course investigates whether conflicts are inevitable or avoidable and common causes of conflict. You will
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Conflict Management Series: What is Conflict?


Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team. This course will examine what conflict is and broadly explain how it works: the issues that cause it,
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Conflict Management Series: Personal Reactions to Conflict


Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team. This course will identify why you should consider the importance of good judgement and how this can be
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Conflict Management Series: Joint Problem Solving


Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team.
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Conflict Management Series: Defusing Conflict Situations


Conflict happens. Whether it's individuals clashing, organisational change or demanding customers, conflict is a normal part of working life. But it's something that people can find hard to handle and, if you don't manage it carefully, everyone can lose out: you, the organisation and your team.
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Employee Performance: Resolving Conflict


Learn the strategies and tactics necessary for effective conflict resolution in Employee Performance: Resolving Conflict. You will be given the opportunity to create a more productive work environment by addressing conflict between another manager and yourself, between employees, and among team members.
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Team Participation: Resolving Conflict in Teams
In Team Participation: Resolving Conflict in Teams participants develop an understanding of the nature of team conflict and an awareness of different conflict resolution styles. Using the program's eight-step process for resolving conflict they are able avoid many of conflict's negative consequences and maximize its real benefits.
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Team Conflict: Resolving Team Conflict
Team Conflict: Resolving Team Conflict offers the student information for identifying clarifying and addressing team conflict. The program covers conflict resolution styles identifies types of team conflict and gives guidelines for resolving team conflict.
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Team Conflict: Working in Diversified Teams
Team Conflict: Working in Diversified Teams offers the student information for understanding diversity being part of a diverse team and resolving conflict in a diverse team. The program covers factors that contribute to team diversity guidelines for effective communication and approaches for achieving goals in a diverse team.
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Team Conflict: Overcoming Conflict with Communication
Team Conflict: Overcoming Conflict with Communication offers the student information for understanding and using communication to resolve conflict in a diverse team. The program covers the communication process explains strategies for managing conflict and lists guidelines for effective communication during team conflict.
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Workplace Aggression: Recognizing Aggressive Behavior
In Workplace Aggression: Recognizing Aggressive Behavior participants will learn why workplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression as well as the three stages of aggressive behavior. Upon completing this program participants will also be able to identify the nine profiles of
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Workplace Aggression: Defusing Aggressive Situations
In Workplace Aggression: Defusing Aggressive Situations participants will learn the most effective way for addressing aggressive employees. They will learn what steps they should take to communicate with an employee who has behaved aggressively as well as how to handle a situation that has become violent. In addition they will learn how to help employees adjust after a violent situation has
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Workplace Aggression: Taking a Proactive Approach
In Workplace Aggression: Taking a Proactive Approach participants will learn how their organization can proactively approach workplace aggression. They will learn how to identify improvements their organization can make to address workplace aggression and how to establish a workplace aggression policy. In addition they will learn how to use preventive hiring techniques to eliminate workplace
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Succeeding Through Teamwork Resolve Team Conflict
This course describes several methods that learners can use to work through conflict situations. Numerous tips for avoiding unnecessary conflict are provided. Professionals who want to work more effectively with others to achieve shared goals.
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Moving Past Conflict Handle Conflict Rationally
Moving Past Conflict: Handle Conflict Rationally, is the first of eleven courses in this curriculum. After the completion of this course you will be able to recognize the importance of conflict and of aiming for a win-win deal, recognize barriers to rational win-win negotiations, classify reactions to conflict and assess techniques for overcoming roadblocks to rational negotiation. The Negotiation
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Moving Past Conflict Negotiate for Resolution
Moving Past Conflict: Negotiate for Resolution, is the second of eleven courses in this curriculum. After the completion of this course you will be able to recognize the importance and nature of negotiation, sequence the stages in the negotiation game and identify the rules for negotiating with a variety of players. The Negotiation Strategies curriculum helps today's busy professional identify and
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From 4 Hour Training
From Beyond The Blue Ltd
Conflict Management and Resolution





Conflict Management and Resolution is a course designed specifically to help candidates deal with conflict, aggression and violence they may face in their workplace. Workplace violence represents itself in many different forms and does not always mean physical violence, it includes; bulling, verbal aggression, threats and harassment.
Workplace violence is estimated to cost organisations in the
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From Training Link Education S.E.A
Certificate in Conflict Management

Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the
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Certificate in Airline & Airport Conflict Management

Aim:
The objectives of the course are to:
Understand basic concepts of conflict management
Explore techniques for managing conflict effectively
Demonstrate five conflict handling styles
Adopt good listening techniques
Understand negotiation techniques
Describe problem solving approaches
Demonstrate mediation techniques
Demonstrate how to cope with crises
Describe the concepts of
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From Taylor Performance Solutions, Inc.
Managing Conflict
Understand the elements of conflict, recognize
conflict management styles, tips for handling
conflict, tips for avoiding conflict, enhance
conflict management skills.1/2 day for staff and
additional 1/2 day for managers.
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From Last Minute Training
Understanding Conflict and Adversity
This workshop addresses the needs of individuals who want to set goals and say what they mean, in the corporate world.
Participants who complete this workshop will:
Keep their attitude when others begin to wear them down.
Make commitments and follow through.
Reduce and eliminate indecisiveness by practicing regular goal
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From Corporate Coach Group
Conflict Management Training




Some managers do not manage conflict very well. Instead, they sometimes mismanage conflict and make the situation worse. Conflict in a team is inevitable and could even be beneficial, but only if it is managed according to correct principles. On this course, you will learn exactly how to handle conflict situations and difficult people.
The purpose of the training is to help managers interact
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From Wayne C. Parker and Associates
Transforming Workplace Conflict
Learn to manage conflict by identifying conflicting personality styles in this dynamic one-day workshop. Discover the sources of conflict: differing perceptions of facts, methods, goals or values. And find out how to manage the conflict through strategies such as avoiding, smoothing, bargaining, forcing and problem solving.
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From Manners That Sell
Inter-Office Etiquette - What are you doing in my cubicle

Help keep your team running smoothly and take morale to an all-time high by teaching them the essential inter-office etiquette skills that goes beyond leaving food to spoil in the refrigerator!
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From Anjis Consulting, LLC
Conflict Resolution

Learn how to Turn Conflict into Collaboration. Conflict is inevitable because of a diverse workforce, constant change, stress from doing more with less, confusion over responsibilities, and miscommunication.
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From Pearlcatchers Ltd
Dealing Positively with Conflict



Do you shy away from conflict, leaving issues unresolved? Do you lack understanding and confidence in the face of conflict? Do you waste valuable time fire fighting disagreements between colleagues? If you answered yes to any of these, then you might need to learn more about curing conflict .
Conflict is not always a bad thing but can become problematic if it gets out of hand. Managing
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From Evergreen Team Concepts
The Essentials of OSHA Compliance



A Comprehensive 2-Day Update in Workplace Safety Issues
and the Latest OSHA Regulations
Get the critical training you need to stay fully compliant with OSHA's complex, ever-changing regulations and keep your workplace safe for employees.
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From GHR Training Solutions
Detect, Defuse and Protect: Preventing Workplace Violence
This program clarifies the nature and scope of workplace violence - and what organizations and individuals can do to prevent it. Using the Grimmes' "POSTAL" formula for violence prevention (and applying it in numerous real-world case studies), participants will learn how to detect the Profile, Observable warning signs, Shotgun (i.e., weapons access), and Triggering events of workplace violence -
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From Alliance Training and Consulting, Inc.
Front Desk Security
This is a course for all front desk professionals needing crucial skills and know-how to protect the organization from potential security threats. Develop emergency response procedures that can save lives.
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From Kirk Miller & Associates, Inc.
Overcoming Negativity in the Workplace

Negativity is a style of thinking, and when it flourishes, organizations do not. It can lead to behaviors that reduce productivity, creativity, and effective problem-solving, and increase employee turnover.
The degree of negativity is largely determined by perceptions, beliefs, and the "inner dialogue" each of us brings to bear on our personal and professional undertakings. Organizations and
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Advanced Conflict Management


Unmanaged employee conflict is perhaps the largest reducible cost in organizations today. It is also probably the least acknowledged.
It is estimated that more than 65% of performance problems result from strained relationships between employees, not from deficits in individual employees' skill or motivation. Interdependent workplace relationships are a fertile soil from which conflict can
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From Simply Effective --> Results!
Who is the Emotional Manager of your Office? It must be you.


There is a global paradigm shift occurring. It s a shift to a more humane cooperative and considerate world. It will be facilitated as people first make a paradigm shift within, shifting from head intelligence to heart intelligence. That is, a shift to more efficient ways to perceive and respond to life s challenges. This shift will not be led by corporations. It will begin with individuals and
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From HRDFusion
Working Towards Agreement



Working Towards Agreement is our half-day course in conflict resolution and management. Using the Thomas-Killman instrument to identify individual conflict styles, we lead the participants through a series of exercises following the key steps in confronting and resolving conflict. By the end of the course, people will have an understanding of their own "soft spots" in conflict situations and of
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From PSD Training
14 Day 168 hour Personal Security Detail High Risk Close Protection


The PSD Training 14 day course is aimed at anyone who is applying to work in High Risk situations, such as Iraq. It's a "full on" TACTICS course, teaching you British Tactics If you are intent on deploying to places such as Iraq, you need quality training, you live and learn from operators who work there. We can teach you what happens, how to deal with it and most of all, how to stay alive and
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5 week Close Protection Course
The 5 week South African Close Protection Officer course is aimed at anyone who is wishing to work in the Close Protection industry. The aim of this intensive ASLET Approved and SIA compliant Close Protection Course is to provide an informative, no nonsense, hands-on course for serious participants in the close protection industry.
Most Service leavers qualify for up to seven weeks resettlement
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From Easy Management of Aggression Ltd
Training in the Management of Violence and Aggression
EMA Ltd provides nationally recognised training to organisations large and small anywhere within the UK. We can tailor our training to the needs of your organisation to ensure that your staff are competent in the areas that are beneficial to your organisations needs.
We can provide outstanding training programs to your staff at all levels. EMA is innovative in its approach to teaching, focusing
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From Affinity Consulting and Training Group
Reducing Team Conflict




Few of us like conflict. So why is it so pervasive, so enduring, and so difficult to resolve?
One of the primary reasons is that we all have a natural instinct to see just one side of an
issue: our own. Can this instinct be reshaped?
Twenty-five years of DiSC training shows that it can. This is a simple but powerful program that helps individuals and groups develop the understanding and empathy
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From Makau Corporation
Teams Management - Managing Team Conflict

This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions.
1 level - 44 training modules
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From Achilles UK
Physical Intervention

The Physical Intervention course demonstrates techniques in the context of using reasonable force in the United Kingdom. By attending and successfully completing this one day programme delegates learn and practice Physical Intervention techniques for use in:
Self defence
Defence of others
Escort, eviction and arrest
We recommend that the delegate has received formal conflict management
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From RANA International Inc.
Defeating Conflict: STRATEGIES AND TACTICS


A highly interactive three-day workshop designed to provide you with a broad range of tools by which to counter the effects of conflict in your organization.
Conflict Costs Time and Money to Your Organization
Conflict is everywhere, and we seem to have difficulty coping with it. In fact, in most cases we flee it. Once we understand that conflict is normal and should not be avoided, resolution
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From Burgis Successful Solutions
CONFLICT RESOLUTION For Win/Win results

Conflict is one of the most misunderstood aspects of human interactions. Improperly managed, conflict distracts from personal satisfaction and organizational productivity. Properly managed, conflict is the loam that nourishes growth and progress.
Anger is a force that can move an organization forward to improve, or, it can be a force that destroys the organization's ability to fulfil it's purpose
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From Dynamis Insight
The Law and Using Reasonable Force, Briefing for Managers


This briefing and workshop is designed to help your managers to understand the answers to common questions in regards to the use of Physical Restraint in care environments and in relation to Vulnerable People:
As a manager, what are the Health and Safety implications with regards to personal safety in the workplace?
What laws govern the use of force by staff in our occupation?
What are
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