Training Providers in Western Springs, Illinois, United States
Illinois
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Local trainers, seminars and workshops
in Western Springs.
A large selection of e-learning, tutorials, online study guides, self-study CD-ROMs, educational videos, home study programs and instructor-led training (ILT) presentations
in Western Springs, Illinois.
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The Resource Center
(Western Springs IL)
The Resource Center, established in 1995, has the largest selection of call center, help desk, and telecommunication education resources anywhere on the web today, including books, videos, self-study aids, and public and onsite seminars and certifications.
Whether you are organizing a help desk for the first time, or you are an experienced call center manager or analyst implementing state-of-the-art computer telephony, the Resource Center has classes and materials to assist you.
Some of the Resource Center"s most popular public seminars include:
- Call Center Manager Certification Training
- Essential Skills & Knowledge for Effective Incoming Call Center Management
- Call Center Metrics, Data Analysis, and Reporting
- Strategic Planning for Senior Call... more...
