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BPO Certification Institute Inc.
(Texas TX)
BPO Certification Institute Inc., is involved in Competence Certification of professionals working in Call Centers and BPO organizations. BCI offers the world s largest range of global Certifications focusing on as many as eight different levels of BPO & Call Center professionals from fresh Agents/ Associates, to Team Leaders and Operations to functional specialists to Business Leaders. It has certified nearly 8000 professionals globally so far in the last four years and has now established a strong presence in Asia, the hub of BPO. BCI s Human Competence Standards System, which is composed of 8 Professional MasterStandards, is arguably the world s most rigorous and comprehensive standards system for BPOs and Call Centers.
BCI works through four Centers of Excellence, each... more...
