Instructor Led -business Training in Canada

Canadian Corporate Tax Refresher Course Training Seminar This seminar is for those looking to increase productivity and brush up on corporate tax before tax season starts. a Taxable income and income tax payable a Taxation of corporate investment income a Corporate tax and management decisions a Section 85 rollovers a Other rollovers a Sale of incorporated business a Other corporate issues a Partnerships a Trusts and estate planning a  more...

Canadian Personal Tax Refresher Course Training Seminar This seminar is for those looking to increase productivity and brush up on personal tax before tax season starts. a CCA and cumulative eligible capital a Capital gains and losses a Property income a Income or loss from a business a Retirement savings plans a Other income and deductions a Taxable income and tax payable for individuals a Tax procedures and administration  more...

CMA day 1 exam course coaching prep seminar CMA day 1 exam coaching: a IFRS & PE GAAP a International business environment a Domestic institutions environment a Working capital & Capital structure a Risk & Organizational theory a Motvation, directing & communication a Accounting standard setting process a Working capital policy & Management a Long-term capital financing a Financial markets & interest rates a  more...

Enterprise Risk Management ERM Techniques and Practices is a hands-on training course taught in a classroom setting. This course is designed to provide training to both risk professionals and decision makers and help advance practice in the ERM field. ERM Techniques and Practices use the same format as the internationally acclaimed Asset Liability Management Techniques and Practices that has been conducted globally since  more...

CCNA Voice Bootcamp CCNA Voice focus on basic IP telephony installation, configuration, and maintenance skills by testing a candidate's knowledge of implementing and configuring small- to medium sized IP Telephony solutions using Cisco Unified Communications Manager Express, Cisco Unity Express, and the UC500 Smart Business Communications System solutions. In this hands-on, administrator-level course, you will get  more...

BA Essentials Part 1 Requirements Gathering and Writing How important are effective business requirements? Studies have shown that at least most product defects originate in the requirements. And rework on a development project can be traced back to requirement defects. In fact, the most recent version of PMBOK (Project Management Body of Knowledge), version 4, and all of BABOK (Business Analysis  more...

Agile Project Management This three-day intensive workshop will give you a solid understanding of agile project management techniques and when to apply them. At the end of the course, participants write the PMAC Certified Agile Project Manger exam, and if passed will receive their Certified Agile Project Manager certificate from the PMAC (Project Management Association of Canada) This course is ideally suited to: -  more...

Business Analysis for the Project Manager A Business Analysis course for project managers? Absolutely! While the Business Analyst position is still rather new to many organizations, their primary role - to define and document user requirements and thereby help bridge the gap between the client and the solution team, has always been an essential ingredient for achieving project success. There are usually not enough dedicated Business  more...

Juggling Multiple Projects (a.k.a.Taking Charge of Multiple Projects) Even the most experienced project managers find that when they take on an increasing number of projects, life doesna t just get a bit tougher - it gets a lot tougher! The Juggling Multiple Projects course (also known as Taking Charge of Multiple Projects) was developed in 2000 to help with this reality. While the course cannot offer "silver bullets", it does offer proven techniques for  more...

SQL Server 2005 Analysis Services SSAS In this course, you will learn how to use Microsoft SQL Server 2008 Analysis Services (SSAS) to design and implement OnLine Analytical Processing (OLAP) cubes and data mining models to support Business Intelligence (BI) solutions. This course includes concepts, procedures and practices based on real-world experience giving both the novice and experienced SQL Server 2008 developer the tools to  more...

SQL Server 2008 Integration Services This course will enable technology professionals with little or no ETL experience to be comfortable and productive with the SSIS tools and technologies. In this course you will learn about the Business Intelligence Development Studio (BIDS) and working with Control and Data Flows to build workflows to extract, transform, and load data using a variety of data sources, transformations, and  more...

SQL Server 2008 for developers In this course, you'll see an overview tour of SQL Server 2008 including its editions, components, and tools. Then you will learn about the steps to install, and/ or upgrade to SQL Server 2008 and configuring the server. You will see how the principals of database design are used in creating of databases and then how to apply server tables to them. The course continues with SQL Server Management  more...

SQL Server 2008 Reporting Services In this course, you will learn how to use SQL Server 2008 Reporting Services. Explore its basic architecture and gain a basic understanding of the components of SSRS 2008. Youa ™ll then explore tabular and list reports that employ datasets and data regions. As you progress youa ™ll learn to add custom expressions, custom functions and format your reports using Visual Studio 2008 and SQL  more...

Oracle 10g 11g PL SQL Programming This class will teach you how to write efficient and scalable PL/ SQL programs to create database-intensive PL/ SQL applications. Learning how to create efficient, scalable PL/ SQL programs is an important objective of this course. To meet that objective, the course includes instruction on such things as the proper use of bind variables, bulk processing, pipelining, benchmarking different  more...

Oracle 10g 11g Advanced SQL This course will give experienced Oracle technologists the advanced SQL skills necessary to design and code complex queries against Oracle databases. You will learn to use many advanced SQL coding techniques such as coding analytic functions for data warehouse and decision support queries, using partition outer join to "densify" data, the Oracle10g MODEL clause ("spreadsheet-like capability  more...

Oracle 10g 11g Introduction to SQL This course is designed for developers who are new to relational database and need to know how to query, update and create basic objects in Oracle databases. Students receive a comprehensive introduction to Oracle's implementation of the SQL language and the common query tools, SQL*Plus and iSQL*Plus. The course includes a lesson on basic relational database concepts. LEARNING  more...

Windows Workflow Foundation (WWF) Using C# Microsoft has provided the Windows Workflow Foundation, a set of assemblies based on the .NET Framework 2. 0 (as part of the .NET Framework 3. 0), along with a full-featured workflow designer built on top of Visual Studio 2005, and ita ™s free. Windows Workflow Foundation makes it easy to create applications that follow a flow, or react to events and move from state to state. By providing  more...

Sharepoint 2007 Training for Developers Microsoft SharePoint 2007 provides a huge range of functionality including enterprise content management, automation of business processes, and business intelligence and reporting. Although SharePoint is rich in features and capabilities, it involves common concepts and developer tasks that are universal to every type of SharePoint project. This course is designed to provide those who are  more...

Sharepoint 2010 for Business Process Microsoft Office SharePoint 2010 Server provides a wealth of services that you can use, customize, and extend to augment and streamline your business processes. This course covers these features and teaches you how to build on them to create business solutions. The beginning of the course orients you with the built-in capabilities and teaches how to customize them using SharePoint Designer. From  more...

Sharepoint 2010 for Developers SharePoint 2010 has reached a new level of features for .NET and web development that far exceeds previous versions. This course introduces SharePoint 2010 as a development platform, which includes creating sites, lists and pages. In creating these items youa ™ll be introduced to the many new features that SharePoint 2010 has to offer. You will explore new SharePoint projects, item templates,  more...

PRES 5 Day Professional Home Staging Redesign Course Kelowna Day 1 - The Classroom Staging and Redesign students in class *10 Step Staging & Redesign Room-by-Room' Formula *The psychology of working collaboratively with home owners, realtors and sellers. * The fundamentals of Decorating, professional decorators advice on colour schemes, elements and principles of design, trends, and more. Day 2 & 3 The Client's Home: * Staging  more...

PRES 5 Day Professional Home Staging Redesign Course This five day course provides you the theory and practicum of staging homes for selling using client's existing furnishings and working with vacant homes. Our redesign training allows you to offer home makeovers for living including moving clients into their new homes! # The PRES ® Professional Real Estate Staging course is a full 5 day comprehensive and intensive course consisting of:  more...

PRES 5 Day Professional Home Staging Redesign Course A full 5 day comprehensive and intensive course consisting of: 1 Day of Staging & Redesign Decorating Theory 2 Full Days of Hands On experience in real Client's homes where you apply all your learning! 2 Full Days of Starting Up Your Business Proven Marketing & Selling Strategies for the entrepreneur - no other course offers this! This five day course provides you the theory and practicum  more...

Build Your Own Website Our full day Website Building seminars are designed with you in mind. Our participants do not require any html or java script knowledge or experience and they are not required to purchase any expensive site building software. Windsor Web Creations has teamed up with Homestead Technologies to offer face to face web site building seminars to educate those interested in building their own  more...

Start Your Own Business Workshop - For Aboriginal Women Two Day Start Your Own Business Workshop for Aboriginal Women: Starting your own business is a very big step to take. Having the tools and resources made available to you will help make this journey a successful one. Get invaluable information about funding options, finance, business planning, self assessing, social media marketing and so much more. Day 1 Morning: Self Assessments;  more...

Course Staging Redesign Enrollment now will ensure you a reserved place. We'll introduce you to Home Staging, this program is geared to prepare students to start a business in home staging. We have designed a educational experience for you, no previous experience is necessary. Upon successful completion of our course you will receive a Certificate. These Courses are intensive. Duration : This is a 4 day  more...

Staging Course We'll introduce you to Home Staging, this program is geared to prepare students to start a business in home staging. We have designed a educational experience for you, no previous experience is necessary. Upon successful completion of our course you will receive a Certificate. Create and inspire others with your designs.  more...

Certified Business Analysis Professional CBAP CCBA Exam Prep Advance your career through Certification in Professional Business Analysis In the evolving world of Modern Business, there is an increasing demand for effective and experienced Business Systems Analysts with CBAP or CCBA certification. This is especially true in economic downturns. This course is an intense, in-depth a crasha review of the Business Analysis Body of Knowledge (BABOK ®)  more...

IT Business Analyst Career training Hands-On IT Training Certificate in Business Systems Analysis Advance your career through professional development training in Business Systems Analysis In the evolving world of Modern Business, there is an increasing demand for effective and experienced Business Systems Analysts who can effectively understand and capture quality requirements and manage IT program initiatives. This is  more...

Six Sigma for Chemical and Related Industries Professionals 2 PDHs Description Six Sigma is a business/ project management strategy widely used in many sectors of industry. Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (errors) and minimizing variability in manufacturing and business processes. DMAIC is a project execution methodology aimed at improving an existing technical or business process. Lean  more...

Water and Wastewater Treatment Description Municipal and industrial wastewater has received considerable attention of research and engineering, since it touches the daily life of all populations. Securing a safe, reliable source of potable water is an ever growing challenge for governmental and professional agencies, where daily demand is growing and yet more complex issues are evolving with the daily use of more chemicals and  more...

Instrumentation Monitoring Condition Assessment for Engineers Description: The use of field instrumentation to monitor the on-site behaviour of structures and equipments is becoming part of many construction projects. Additionally non-destructive testing and evaluation (NDT, NDE) of many in service structures is increasing representing a larger share of the engineering business. Nevertheless, few universities offer a course on instrumentation as part of  more...

ESL - English for Engineers Technicians and Technologists 40 Hrs Daily Schedule: 9: 00am - Session begins 1: 00pm - Adjournment Description: This course is designed to facilitate English as a Second Language for internationally educated professionals. It consists of four levels in order to best meet each students needs. Furthermore, the course consists of two distinct functions. Firstly, to develop English skills necessary to function in daily life in  more...

Technical and Business Writing for Engineers 24 PDHs Description: Effective communication is a vital skill in todaya ™s workplace. Engineers are typically more comfortable with numbers than with grammar or the writing process. To succeed as an engineer, you need more than technical know-how. This intensive, hands on course will address the key concepts and methodologies in writing clear, concise engineering communication. Engineers will  more...

Optimized Product and Service Portfolios - Methods Tools and Applications Description The two-day course describes methods, tools and applications for conducting product and service portfolio planning. Portfolio decisions provide organizations with better insight to the ongoing spending and future investment in products and services. Gaining insight into a portfolio's program, projects and applications enable the portfolio manager to align assets with the companya  more...

Building high-performing teams Building high-performing teams: Businesses increasingly need to develop people at all levels who have the skills to move between project teams and work groups. We focus on the underlying principles of high performance and the development of long-term skills. We help people understand the strength of collective working, and ensure they develop clear insights about themselves and the ways to  more...

Business finance and commercial skills Business, finance and commercial skills: Not surprisingly, people tend to place a great emphasis on their own skills when they tackle the challenges they face. A low level of skills constrains the options that people are able to consider; a wider range of skills equips your people with a wider choice of action when deciding how to be most effective at work. At the design and development  more...

Selling effectively in the insurance sector Selling effectively in the insurance sector: In an increasingly global, competitive marketplace, client managers and brokers need to be more than just a nice person to do business with. Increasingly they need to be able to discuss with senior boardroom clients the value proposition of solutions in a risk management and corporate finance framework. In particular, they need the ability to  more...

CPD - business professionals CPD - business professionals: Your business professionals might work in IT, Operations, HR, Legal, Compliance, L&D or one of the other critical functions of your organisation. In their respective roles managing the components of a financial services operation they need to be experts in their field, together with having a good understanding of the financial markets, capital and derivative  more...

Improving bank and individual effectiveness Improving bank and individual effectiveness: At MDA Training, we have extensive experience in delivering personal skills training and programmes designed to improve corporate effectiveness. A relationship manager may be highly skilled in identifying a prospect, performing a risk assessment and constructing a deal, but if the relationship skills are lacking, the deal will never be  more...

Intern training Intern training: Increasingly we are being asked by our clients to design and deliver short programmes for their interns before they start their summer placements. Potential future recruits form their first impressions of your organisation from their internship and therefore it is very important that you make a positive impact and create a memorable experience. We work with you to ensure  more...

CPD - market professionals CPD - market professionals Everyday your market professionals will be dealing with securities and trading derivatives in the global marketplace. Regardless of their front office role: fund manager, trader, analyst, sales or structuring; every moment they are away from the markets costs your organisation money. Training, however, is vital to keep your professionals up-to-date and ahead of  more...

Insurance accounting updates Insurance accounting updates: In recent years, the regulatory, accounting and financial reporting framework for insurance business has changed enormously. And in the near future it is expected to progress still further. Solvency II, Insurance Contracts phase II, new guidelines on Market-Consistent Embedded Values (MCEV), new IFRSs, and changes to regulatory returns to name but a few. These  more...

Introduction to derivatives It is important wherever you work in the business to have some understanding of the capital markets and also the way companies and governments raise money. One area of the capital markets which has been under scrutiny for the past 18 months are the derivatives markets. A dynamic and highly volatile part of any bank; capable of yielding high revenues by taking on increased risk. However,  more...

Industry business and management risk training Industry, business and management risk training: With a high-level view of the economy established and regulatory risk assessed, no lend can realistically be sanctioned until there has been a detailed sector analysis and the all-important assessment of management. We are able to introduce, in a practical manner, effective tools for sector analysis and demonstrate how to apply them in the  more...

Graduate training Graduate training: Training and developing your graduates is a major investment. Get it right and you have the leaders of tomorrow. Get it wrong and you live with the consequences for years to come. We know that it takes a lot of effort, energy and investment to give graduates the best start. So our unique approach to training equips them with the skills they need to be effective as soon  more...

Equity derivatives Equity derivatives: This course will enhance participantsa ™ ability to work confidently and competently on an equity derivatives desk. They will master the key concepts and be familiar with the language and jargon of the markets. Depending on particular client needs, this course typically explores: * The information provided by Bloomberg for futures and option contracts  more...

Introduction to fixed income Introduction to fixed income: Fixed income products play a key role in global capital markets. This course introduces candidates to different types of bonds, who the investors are and the different types of issuer. The yield curve, along with its important economic dynamics is introduced, together with key concepts such as how simple bonds are priced and duration. Various risks associated  more...

Economic and regulatory risk training Economic and regulatory risk training: With the current state of the economy a hot topic no matter what industry you are in, it is vital to have a sound understanding of events in the domestic and global economies. This understanding is paramount when the context is whether or not to sanction a request for funding from a customer. We have run high level economics overviews for HR  more...

Credit Derivatives The credit derivative markets allow participants to take views on an entities credit quality and to insure themselves against counterparty and credit risk. Many structures exist but the most common and widespread is the Credit Default Swap (CDS). This course covers the basics of single name and basket CDS contracts, CDS pricing, ISDA definitions together with examples of real life practical  more...

Driving commercial and financial awareness Driving commercial and financial awareness The financial dimension of an insurance business has long been the preserve of the accountants and actuaries. However the external demands of the marketplace and the requirements of internal business targets have a pervasive impact on the work of everyone in your organisation. However, do your people understand your organisationa ™s strategic,  more...

Credit and financial risk training Credit and financial risk training: At the heart of the credit decision are financial analysis and risk assessment. Our trainers use their financial backgrounds to demonstrate how to quickly break down the financial performance of a business to identify strengths and weaknesses. Where we add most value is in explaining how to interpret the data.  more...

Introduction to the insurance industry Introduction to the insurance industry: Insurance companies are increasingly recruiting talented individuals who have little experience of the insurance industry. Understanding how an insurer makes money and appreciating the details of the insurance marketplace is hard for an experienced manager, let alone a new joiner. The apparent complexity of products, processes and language can be  more...

Risk management Risk management: Products, channels, regulations, and market events all play their part in the complex risk frameworks that define the insurance sector. In particular, people may feel the need to take inadvisable risks in order to meet a short-term business development target, and may feel unable or unwilling to speak out if they consider the risks to be unacceptable.  more...

Graduate induction programmes Graduate induction programmes: New graduates need to quickly get up-to-speed with both the necessary technical and interpersonal skills, as well as reflecting the values and competencies of their employer. Any introductory programme needs to sit around professional examinations, job rotations, and other work-based activities which the participants will be undertaking. It also needs to  more...

Leadership development and assessment Leadership development and assessment: Talented individuals can become effective leaders with the right coaching, training and practice. However, making the transition requires people to think and act in different ways, and thata ™s the challenge that many find most difficult. We focus on building peoples insight into leading themselves, their people and their business.  more...

Business commercial and leadership skills Working in partnership with you, we invest our experience and expertise to design and deliver tailored development and assessment events that are firmly grounded in your business, commercial and leadership contexts. This way, your training programmes reflect your genuine work environment and culture, helping your people make sense of their business experiences while offering new avenues to  more...

Microsoft Excel 2010 Level 1 Microsoft Office Excel contains powerful tools to help you analyze, manage, and share critical business data. Our latest version also lets you work more efficiently in teams, while helping to protect and control access to sensitive information.  more...

50429A SharePoint 2010 Business Intelligence MS Certification This 5-day instructor-led course explores how to use SharePoint as your platform for Business Intelligence.  more...

Adobe Dreamweaver CS5 Website Development This course provides web designers with the knowledge & hands-on practice they need to build & manage professional websites using Dreamweaver CS5. Whether you create websites for a living or plan to create one for your own business this course is for you  more...

Microsoft Word 2010 Basic This course is the first in a series of three Microsoft ® Office Word 2010 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

Microsoft Word 2010 Level 2 This course is designed for persons who are able to create and modify standard business documents in Microsoft Word 2010, but need to know how to create or modify complex business documents and customized Word efficiency tools.  more...

50202A Windows Small Business Server 2008 Workshop MS Certification This workshop provides students with the knowledge to plan and implement Windows Small Business Server 2008, and migrate from Windows Server 2003 or Windows Small Business Server 2003 to Windows Small Business Server 2008 in a classroom environment.  more...

Effective Business Writing Seminar This course shows you how to address the needs of your readers & teaches you how to write letters, emails, and short reports that are clear, concise & persuasive. The skills learned will immediately improve the productivity of writers & their readers.  more...

Compuease - Publisher 2007 Introduction In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. This course assumes that you are familiar with using personal computers and word processing.  more...

Microsoft Excel 2003 Beginner Available in French and English Create highly efficient & attractive worksheets using Excel. Efficiently manage your sales, purchases, expenses, & any other information pertaining to your business.  more...

Microsoft Access 2003 Beginner Available in French and English Discover the fascinating MiS Access environment. Learn to create custom databases to optimize the management of your business information. Control your inventory, purchases, & expenses using forms, queries and reports that are simple to use yet powerful  more...

BS04 - Problem Solving and Decision Making Techniques in IT This two-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions.  more...

Microsoft Publisher 2007 Level 1 Intro This course will consist of working with files, Task Pane, Adding Text, Editing Text, Adding Business Information, Editing Tools, Adding Graphics, Managing Windows, Printing A Publication, Adding Headers and Footers.  more...

6435A Designing a Windows Server 2008 Network Infrastructure This five-day course will provide students with an understanding of how to design a Windows Server 2008 Network Infrastructure that meets business and technical requirements for network services.  more...

Publisher 2003 Level 1 In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher.  more...

Customer Relationship Management From Philosophy to Systems to Social Media Topics included in this 2-day seminar: CRM, The Philosophy; Identifying your customer; Customer Lifecycle and CRM Business Processes; CRM a Marketing Strategy; Communication and People...  more...

Business Process Modeling This is a hands-on practical workshop in business process modeling using workflow & state machine models to describe the sequencing of events for a business or IT process. Trainees step through a complex real-life case study, learning not only how to...  more...

Microsoft Excel 2007 Accelerated Beginner Available in French and English Create highly efficient & attractive worksheets using Excel. Efficiently manage your sales, purchases, expenses, & any other information pertaining to your business.  more...

Modeling Public Sector Programs and Services Participants of the Modeling Programs & Services course will learn how to use business architecture to analyze, align & integrate programs & services. Learn methods & models to support program evaluation & service improvement including the analysis...  more...

Microsoft Visio Level 1 Intro Learn how to quickly and easily integrate structured business graphics into documents and presentations to help communicate ideas in a much more effective and compelling way.  more...

Certified Business Analyst Professional CBAP Exam Prep Boot Camp Gain the essential information you need to prepare for & pass the Certified Business Analyst Professional (CBAP) exam. This Boot Camp focuses on the Business Analysis Body of Knowledge (BABOK) areas specifically covered in the exam....  more...

Facebook Business Breakthroughs Small Business Owners, Sales Representatives and Marketing Professionals: Discover How to Use Facebook to Attract Customers and Create New Opportunities  more...

Publisher 2007 Introduction - FRENCH In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. This course assumes that you are familiar with using personal computers and word processing.  more...

Word 2007 Level 1 - teksource This course is the first in a series of three Microsoft ® Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents. You will create, edit, and enhance standard business documents.  more...

Word 2003 Level 1 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

Word 2007 Introduction 1 Day This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Writing Effective E-Mails -UOA The business of an organization is increasingly conducted through e-mail. This course will cover various aspects of e-mail usage from how to effectively and clearly express yourself in text to efficiently managing your inbox.  more...

Use Case Modeling- Nexient This course provides business analysts with the required competencies for creating use cases and use case diagrams, which serve as a vehicle for eliciting, analyzing, documenting and communicating functional requirements.  more...

The Business Analyst Crash Course An intensive course covering all aspects of the Business Analyst role from requirements gathering to testing. All major techniques both Structured and Object-Oriented (OO) are addressed in this course.  more...

SHIFT Chicago NOW In Just 3 Hours Discover The Slingshot Effect Thursday, October 1st, 2009 in Rosemont, IL - Mark your calendar to attend SHIFT Chicago Now! An evening event exploring the latest cutting-edge approach and innovative strategy in business & coaching!  more...

Writing-Competency Course This workshop focuses on the competencies that are essential for writing effectively in today s business environment. Topics covered: Punctuation, Grammar, Vocabulary development & Sentence structure.  more...

Microsoft Word 2003 - Level 1 - HBI In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...

Microsoft Office Outlook 2007 with Business Contact Manager Topics included: Configuring Business Contact Manager; Using Business contact manager accounts & contacts; Business Projects & Project Task; Communications History & Linking; Customizing the Dashboard; information Management Tools; Marketing Campaigns..  more...

Free Small Biz Start-up Resources in the GTA August 15. Learn where to find all the resourses you will need to start your own business. This seminar will introduce you to the different organizations and association in the GTA that can help you start your own small business.  more...

Developing Your Mission Statement, Vision & Goals August 21. Developing a new or revised your Mission Statement, Vision & Goals is necessary if you hope your business grow up. Make your vision clear and go forward.  more...

Raising $ For Your New Biz September 19. Every small business needs money for start-up. In this informative seminar, you'll find out how you can raise money for your new business.  more...

Super Sales Systems August 23. Without sales, your small business is in trouble. Discover how to target the right prospects, develop an easy-to-maintain continuous sales system & learn selling steps & proven techniques.  more...

Beat the Taxman: Write-offs You Should Know (Staples) September 13. Are you taking advantage of every allowable deduction? What you don t know could cost you. Discover often-overlooked expenses to reduce your taxable business income and learn how to keep great accounting records.  more...

Your Business Plan in 10 Easy Steps August 12. Developing a new or revised Business Plan is easier than you think if you know what should go into it. Develop your vision, form your business model & understand what investors or lenders want to see.  more...

Beat the Taxman : Write-offs You Should Know (Indigo) September 18. Are you taking advantage of every allowable deduction? What you don t know could cost you. Discover often-overlooked expenses to reduce your taxable business income and learn how to keep great accounting records.  more...

Biz Launch Up and Running Business Start Up Training Learn How to Run Your Small Business! Guaranteed to make you a better entrepreneur. Our popular 30-hour real-life small business training program will help you to build your dream enterprise. You'll learn how to run a small business, create a profitable business model, make key decisions, focus your marketing and develop a solid Business Plan.  more...

ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 Location: Ottawa Date: 2008-03-31 List Price: $2495 Offered Price: $1996.00 Seats Available: 2 This course focuses on implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency,  more...

ITSM Metrics (KPIs and TCO) Expert - 5 Days Location: Ottawa Date: 2008-03-31 List Price: $4499 Offered Price: $3599.00 Seats Available: 2 This course focuses on implementing ITSM metrics to help manage and control the service delivery and service support activities and processes to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency,  more...

Communications and Soft Skills September 12, 2006. Executive Briefing, with hands-on mini-analysis for immediate insight and use. For executives who wish to learn about an additional way to increase the success and productivity of their teams, whether in sales, project work, customer service, etc. For trainers and coaches to experience the simplicity and power of a new communications and soft-skill tool.  more...

The Website Makeover Workshop September 6, 2006. Are you happy with the amount of business your website brings in each month? What would happen if you could increase that number by 10, 20, or even 50 percent? It s time to take your website to the next level.  more...

How to Sell Like a Pro Oct. 18. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 13. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 14. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 16. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 20. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 29. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

How to Sell Like a Pro Nov. 30. Find out how to target the right customers and discover some proven selling techniques. Free seminer at the Staples stores.  more...

Your Business Plan in 10 Easy Steps Oct.17. Learn how to develop a great business plan. Free seminer at the Staples stores.  more...

Your Business Plan in 10 Easy Steps Oct.10. Learn how to develop a great business plan. Free seminer at the Staples stores.  more...

How to Market Your Business on the Internet Oct. 16. Discover the secrets of Search Engine Optimization, Key Words and Google rankings. Free seminer at the Staples stores.  more...

How to Market Your Business on the Internet Oct. 23. Discover the secrets of Search Engine Optimization, Key Words and Google rankings. Free seminer at the Staples stores.  more...

How to Market Your Business on the Internet Nov. 8. Discover the secrets of Search Engine Optimization, Key Words and Google rankings. Free seminer at the Staples stores.  more...

How to Market Your Business on the Internet Nov. 22. Discover the secrets of Search Engine Optimization, Key Words and Google rankings. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Oct.18. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Oct.19. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Nov.2. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Nov.6. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Nov.9. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Nov.23. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Protecting Customer Privacy to Increase Sales Oct.11. Learn how to safeguard customer data to win more business. Free seminer at the Staples stores.  more...

Failsafe: How to Avoid Computer Problems Oct.24. Find out how to protect your computer from common viruses and keep your system trouble free. Free seminer at the Staples stores.  more...

Failsafe: How to Avoid Computer Problems Oct. 25 Find out how to protect your computer from common viruses and keep your system trouble free. Free seminer at the Staples stores.  more...

Low Cost Marketing Tools Oct.16. Discover 10 inexpensive marketing tools proven to boost sales.Free seminer at the Staples stores.  more...

Low Cost Marketing Tools Nov.29. Discover 10 inexpensive marketing tools proven to boost sales.Free seminer at the Staples stores.  more...

Hot Small Biz Technology Nov.27. Explore the latest hi-tech gear to power your venture. Free seminer at the Staples stores.  more...

Hot Small Biz Technology Nov.28. Explore the latest hi-tech gear to power your venture. Free seminer at the Staples stores.  more...

Hot Small Biz Technology Nov.27. Explore the latest hi-tech gear to power your venture. Free seminer at the Staples stores.  more...

Branding Your Biz Oct.19. Learn how to build a great logo and develop your unique business brand. Free seminer at the Staples stores.  more...

Branding Your Biz Oct.17. Learn how to build a great logo and develop your unique business brand. Free seminer at the Staples stores.  more...

Beat the Taxman: Write-offs You Should Know Oct.30 Discover missed expenses to lower your taxes & learn how to keep great accounting records. Free seminer at the Staples stores.  more...

Beat the Taxman: Write-offs You Should Know Nov.15. Discover missed expenses to lower your taxes & learn how to keep great accounting records. Free seminer at the Staples stores.  more...

Beat the Taxman: Write-offs You Should Know Oct.26. Discover missed expenses to lower your taxes & learn how to keep great accounting records. Free seminer at the Staples stores.  more...

Raising $ For Your Biz Nov.21. Learn where to get money for start-up or growth. Free seminer at the Staples stores.  more...

Raising $ For Your Biz Nov.8. Learn where to get money for start-up or growth. Free seminer at the Staples stores.  more...

How to Create A Blog Nov.1. Find out why blogs are the hottest thing on the Internet & how to launch one. Free seminer at the Staples stores.  more...

HYPE: Free Publicity for Your Biz Nov.28. Find out how to get your business plenty of media exposure. Free seminer at the Staples stores.  more...

HYPE: Free Publicity for Your Biz Nov.7. Find out how to get your business plenty of media exposure. Free seminer at the Staples stores.  more...

How to Create A Blog Oct.12. Find out why blogs are the hottest thing on the Internet & how to launch one. Free seminer at the Staples stores.  more...

Maximize Revenues - Minimize Headaches - Sales Training Seminar Maximize Revenues - Minimize Headaches Selling is the lifeblood of any enterprise. But in business today most sales happen in spite of the salesperson not because of him/her. Attention business owners, managers, supervisors, sales professionals: Consider the following: Would you like to sell more stuff, more easily, more often? Is competition today more fierce & cutthroat than in the past?  more...

How to Grow Your Business April 26, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta What s ahead for your business? In this seminar, you ll learn how to take your business to the next level by developing an advanced business plan, exploring foreign markets, capturing online opportunities and creating efficient internal systems.  more...

Mastering Your Marketing May 16, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Protecting Customer Privacy September 18th, 2007 12:00pm - 1:30pm 111 5th Avenue, S.W., T2P 3Y6, Calgary, Alberta Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...

How to Grow Your Business Edmonton, Alberta April 25, 2007 12:00pm - 1:30pm What s ahead for your business? In this seminar, you ll learn how to take your business to the next level by developing an advanced business plan, exploring foreign markets, capturing online opportunities and creating efficient internal systems.  more...

Mastering Your Marketing Edmonton, Alberta May 15, 2007 12:00pm - 1:30pm Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Protecting Customer Privacy Edmonton, Alberta September 19th, 2007 12:00pm - 1:30pm Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...

How to Grow Your Business 550 Burrard Street, V6C 2B5, Vancouver, British Columbia April 24, 2007 12:00pm - 1:30pm What s ahead for your business? In this seminar, you ll learn how to take your business to the next level by developing an advanced business plan, exploring foreign markets, capturing online opportunities and creating efficient internal systems.  more...

Mastering Your Marketing 550 Burrard Street, V6C 2B5, Vancouver, British Columbia May 17, 2007 12:00pm - 1:30pm Is your marketing getting results? It could be time to change your approach to marketing. In this dynamic seminar, you ll improve your marketing skills and explore simple, affordable and effective ways to build your business.  more...

Protecting Customer Privacy 550 Burrard Street, V6C 2B5, Vancouver, British Columbia September 20th, 2007 12:00pm - 1:30pm Now the 1 issue across North America, your customers want to know how your business safeguards their personal data. Join us to learn how to win customer trust by protecting their privacy.  more...

Quickbooks Accounting Training Seminar This powerful enterprise total solution software will help you gain control of business finances and your entire operation. QuickBooks provides sophisticated tools to track and better manage your business. Its flexible report functionality makes it appropriate for owners, controllers or support staff to use. Learn how to create a QuickBooks company, enter sales, generate invoices and estimates,  more...

Simply Accounting 2005 Training Seminar Location: Toronto Date: 2007-04-23 List Price: $215 Offered Price: $150.00 Seats Available: 2 Participants will learn General Ledger, Inventory, Accounts Payable and Receivable for a small and medium sized business. Participants will also increase their knowledge of using the accounts, inventory, payroll and customer and vendor modules, including how to perform monthly and year-end  more...

Visio Introduction-1 Day Location: City of Mississauga Date: 2007-04-17 List Price: $275 Offered Price: $175.00 Seats Available: 3 Visio is an easy-to-use graphics application especially suited for creating business graphics. Visio is best know for creating flowcharts, organization charts, calendars, office layouts, block diagrams, sales and marketing visuals and a variety of other business diagrams.  more...

No Pressure Prospecting ~ Sales prospecting March 22, 2007 8:00am - 2:00pm What you will learn: The 7 Integrated Keys to Sales Success The 25 Most Powerful Rules of Prospecting How to state your business to get a REAL prospect's attention How to engage a prospect with NO PRESSURE How to use "Voice Mail" to get prospects to call you back How to get past "Gatekeepers" How to make you "Cold Calls" wamr In this practical  more...

Project Management Fundamentals March 19 and 20th, 2007 9:00am - 4:00pm This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams.  more...

Dreamweaver MX Level 1 + Contribute March 22 & 29th, 2007 9:00am - 4:00pm The power of an effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page  more...

Word Introduction-1 Day April 3, 2007 9:00am-4:00pm This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Outlook Introduction-1 Day Location: Toronto Date: 2007-04-11 List Price: $275 Offered Price: $190.00 Seats Available: 3 This course provides a solid introduction to the various aspects of Outlook. Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer. The objective is for the student to be able to integrate Outlook into his/her daily  more...

Introduction To Visual Basic .NET Location: Ottawa Date: 2007-06-11 List Price: $2395 Offered Price: $1675.00 Seats Available: 3 Introduction To Visual Basic .NET ID: INTVB3 Course Length: 5 DAYS Module 0: the .NET Platform The Application Tiers: 1, 2 and 3-tiered. The Application Model: User, Business, and Data Services. The .NET Framework Architecture Value Types and Reference Types Creating  more...

Macromedia Dreamweaver Introduction Location: City of Mississauga Date: 2007-06-15 List Price: $595 Offered Price: $415.00 Seats Available: 2 The power of an effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment  more...

MS Word 2003 Level 1 Training seminar Location: City of Mississauga Date: 2007-07-05 List Price: $205 Offered Price: $143.00 Seats Available: 2 In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...

No Pressure Prospecting ~ Sales prospecting seminar in Toronto Location: Toronto Date: 2007-07-26 List Price: $385 Offered Price: $260.00 Seats Available: 2 What you will learn: * The 7 Integrated Keys to Sales Success * The 25 Most Powerful Rules of Prospecting * How to state your business to get a REAL prospect's attention * How to engage a prospect with NO PRESSURE * How to use "Voice Mail" to get prospects to call  more...

Branding 101 - What you NEED to Know Location: Toronto Date: 2007-09-20 List Price: $149.95 Offered Price: $104.00 Seats Available: 2 Branding is a business strategy that the majority of small and medium sized business fail at. This is because of a variety of reasons, namely: * They don t understand it, or think it s a logo * They don t know how to execute a branding strategy * They don t know how to measure it  more...

Project Management Fundamentals This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams.  more...

The Cold-Call Fast Start Bootcamp Location: Town of Richmond Hill Date: 2008-02-01 List Price: $7500 Offered Price: $4500.00 Seats Available: 2 Know where your sales are coming from every month Forecast sales based on your knowledge of the lead generation pipeline Systematically create surges in sales based on increasing your lead pipeline Identify where leads are getting stuck and devise strategies to un-stick  more...

Macromedia Dreamweaver Introduction (2 days) The power of an effective website contributes to your customer base and business growth. Understanding the basic properties of planning, launching and enhancing a website is a functional requirement in the world of work today. Learn about website design in a WYSIWYG environment without the need of sophisticated programming. Understanding basic page creation, adding content, incorporating links  more...

ADOBE ACROBAT - ADVANCED Location: Ottawa Date: 2008-01-31 List Price: $285 Offered Price: $199.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe® Acrobat® 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility,  more...

Advanced Writting Skills Location: Ottawa Date: 2008-02-15 List Price: $495 Offered Price: $345.00 Seats Available: 2 Module 0: Introductions Module 1: Clear, Concise, Complete, Correct Module 2: Style Module 3: Sentence and Paragraph Construction Module 4: Types of Business Letters Module 5: E-mail Module 6: Better Business Writing Exercises Module 7: Review & Evaluations  more...

MS Word 2003 Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...

Microsoft Word 2007 Level 2 (1 Day) Location: Vancouver Date: 2008-03-13 List Price: $199 Offered Price: $159.00 Seats Available: 2 In the first course in this series, Microsoft® Word 2007 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft® Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to  more...

Microsoft Word 2007 Level 1 (1 Day) Location: Vancouver Date: 2008-03-19 List Price: $199 Offered Price: $159.00 Seats Available: 2 This course is intended for individuals who want to gain basic knowledge of working on Word. Individuals who want to pursue Microsoft Office Specialist certification in Microsoft Office Word 2007 can also take this course. Individuals will be able to create, edit, and enhance standard business  more...

Quickbooks 2008 Training - Introductory Level (1 Day) Location: Toronto Date: 2008-04-16 List Price: $275 Offered Price: $220.00 Seats Available: 2 Our introductory Quickbooks training course will teach you the fundamental skills needed to get the most out of your bookkeeping system. Learn the essentials: * Save time and eliminate transaction errors for new users * Train new staff faster and answer their QuickBooks questions  more...

Quickbooks 2008 Training - Advanced Level QuickBooks 2008 Advanced training will help you learn more about the topics that matter to your growing business. Work faster, smarter and more efficiently in QuickBooks - with innovative tips, tricks and techniques for maximizing your productivity. Complete advanced reporting and integrate reports with Excel Reduce repeat entries by using memorized transactions Manage all phases of inventory  more...

ADOBE ACROBAT - ADVANCED Location: Ottawa Date: 2008-04-29 List Price: $285 Offered Price: $228.00 Seats Available: 2 As a business professional, you have some experience in using Adobe Acrobat. Now, you are ready to further develop your PDF documents. In this course, you will use Adobe® Acrobat® 8.0 Professional to convert technical documents to PDF files, enhance and control PDF content accessibility,  more...

Facilitation Skills for Business Analysts 2 Days Business Analysis Facilitation Skills is a solid base for planning and facilitating effective meetings is imperative to success. Limited course enrollment ensures plenty of opportunity to practice and interact with other course participants as well as allowing time to focus on issues specific to their situation. Case-study driven workshops and simulations provide all participants with full  more...

Microsoft Word 2007 Level 1 (1 Day) Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft Office Word 2007 courses. It will provide you with the basic concepts required to produce basic business documents.  more...

Word 2003 Introduction (1 Day) cldouglas This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...

ISO 20000 Consultant Certification Location: Toronto Date: 2008-05-23 List Price: $2495 Offered Price: $1996.00 Seats Available: 2 This accredited consultant program allows participants to master the ISO 20000 standard and prepare for the associated certification. On completion of this program, participants will have fully mastered this standard of IT service management. Benefits include: * Improved quality of service  more...

Microsoft Word 2003 - Level 1 Location: Calgary Date: 2008-04-24 List Price: $325 Offered Price: $260.00 Seats Available: 2 Word processing is the use of computers to create, revise, and save documents for printing and future retrieval. This course is the first in a series of three Microsoft® Office Word 2003 courses. It will provide you with the basic concepts required to produce basic business documents. For  more...

Microsoft Word 2003 - Level 2 In the first course in this series, Microsoft Word 2003 : Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft® Office Word 2003 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency In this course, you will increase the complexity of your Microsoft®  more...

Crystal Reports XI (2 Days) Location: Toronto Date: 2008-05-01 List Price: $1232 Offered Price: $924.00 Seats Available: 2 Crystal Reports is a powerful, dynamic, actionable reporting solution that helps you design, explore, visualize, and deliver reports via the web or embedded in enterprise applications. It enables end users to consume reports with stunning visualizations, conduct on-report business modeling, and  more...

Access 2003 - Level 1 (1 day) This course is designed for students who wish to learn the basic operations of the Access 2003 database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records,  more...

What If? This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients.  more...

Microsoft Word 2007 - Level 3 You know to use Microsoft Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms.  more...

MS Word 2003 Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a document s page setup and its overall appearance.  more...

Quickbooks 2008 Training - Introductory Level (1 Day) QuickBooks 2008 Introduction is right for me if I want to know how to: * Save time and eliminate transaction errors for new users * Train new staff faster and answer their QuickBooks questions * Build confident and increase my comfort level with small business accounting Course agenda * Tour QuickBooks 2008 using the Home Page and one-click navigation centres * Get  more...

Dealing with Difficult Clients - oomph This workshop provides attendees with strategies to create enduring relationships that help expand existing business activity and generate referrals from satisfied clients. Some examples of the topics covered include: * Setting service boundaries and managing expectations * Establishing clear communication with clients to avoid misunderstandings * Guiding staff to effective client  more...

Quickbooks 2008 Training - Advanced Level QuickBooks 2008 Advanced training will help you learn more about the topics that matter to your growing business. Work faster, smarter and more efficiently in QuickBooks - with innovative tips, tricks and techniques for maximizing your productivity.  more...

Selling Smarter Today's top salespeople are in the business of identifying needs and persuading potential customers to respond favorably to an idea that will result in mutual satisfaction for both the buyer and the seller. This one-day workshop will help you develop those skills, enabling you to sell smarter.  more...

Effective Presentation Skills 2 Days Communication and presentation are fundamental elements of success in the business world, making the development and fine-tuning of these skills crucial and often critical. This 2-day action packed workshop will teach you how to create and deliver highly dynamic and vibrant presentations to a variety of audiences using simple and effective presentation techniques. Your presentation skills will  more...

Microsoft Access 2003 - Level 1 (2 Days) This course is designed for students who wish to learn the basic operations of the Access 2003 database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records,  more...

Gathering Documenting User Requirements 2 Days The course covers what the Business Analyst needs to accomplish in each requirements gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on user-IT interactions. Trainees also learn advanced techniques (extension, generalized and inclusion  more...

Microsoft Outlook- private, one on one training - INTERMEDIATE level You use Microsoft Outlook every day and yet there are still buttons that you have never used. Others are able to manage their calendars, easily access listings of their business contacts, and more, while you expend all your energy simply checking your e-mail. As a business person, you need your Outlook to help you manage your work, not create more work for you. Our private one on one training will  more...

Developing Web Applications with PHP 5 Full Days Canadian Beaver Training's Ottawa and Gatineau training centers provide concrete, skills based, results driven and adult focussed software training, technical training and business skills training. We use a structured and effective teaching methodology in the development and delivery of all our courses. Canadian Beaver Training's mission to provide comprehensive bilingual training and consulting  more...

Private 1-on-1 Training: Microsoft Powerpoint (Intermediate Lvl) You use PowerPoint to help give presentations all the time, but it feels so inflexible. Other presentations you ve seen have charts and animations and even voice integration, but those features are just beyond your reach. Your business demands only the highest quality of work and you can t afford to be left behind. Our private one on one training will target the areas you need help with and  more...

Certified Business Analysis Professional CBAP Preparation The Certified Business Analysis Professional (CBAP ™) designation is increasingly recognized as the benchmark for personnel in a business analysis role. If you are preparing for the examination you should attend our intense preparation course.  more...

Writing Business Reports and Proposals (2 Days) Location: Toronto Date: 2008-05-22 List Price: $850 Offered Price: $680.00 Seats Available: 2 This course is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you must write to explain things, to smooth relationships, and/or to convince others of the value of some  more...

Outlook Advanced This course provides competency in configuring and customizing the Outlook interface, using the Journal, using instant messaging, managing multiple e-mail accounts, communicating with newsgroups, creating Outlook forms, using the Business Contact Manager, configuring security settings, collaborating with other Outlook users, and working with offline folders and the remote mail feature.  more...

Project Management Fundamentals Location: City of Mississauga Date: 2008-05-28 List Price: $650 Offered Price: $520.00 Seats Available: 2 This course delivers understanding of the fundamentals of Project Management, an increasingly valuable skill set for business today. It provides the theory and core methodology you will need to manage projects and participate on project teams. For more information please call  more...

Adobe Acrobat 8 Level 1- On Track Adobe Acrobat 8 software enables business professionals to reliably create, combine, and control Adobe PDF documents for easy, more secure distribution, collaboration, and data collection. This course will teach you the fundamentals to this software.  more...

Gathering & Documenting User Requirements (2 Days) Location: Toronto Date: 2008-05-29 List Price: $1095 Offered Price: $876.00 Seats Available: 2 The course covers what the Business Analyst needs to accomplish in each requirements gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on  more...

Microsoft Word 2003 - Level 3 Location: Calgary Date: 2008-05-29 List Price: $325 Offered Price: $260.00 Seats Available: 2 This course was designed for persons with a basic understanding of Microsoft Windows who can create and modify standard business documents in Microsoft® OfficeWord 2003, and who need to learn how to use the more advanced features of Word 2003 to create, manage, revise, and distribute long  more...

MS 3938 - Updating Exchange Server 2003 to Exchange Server 2007 This three-day instructor-led course teaches students how to implement a Reporting Services solution in an organization. The course discusses how to use the Reporting Services development tools to create reports, and how to use the Reporting Services management and administrative tools to manage a Reporting Services solution. After completing this course, students will be able to:  more...

The Art of Excellent Communication for Business or Pleasure * Learn the art of small talk to help you make friends and business acquaintances * Influence others to get buy-in without feeling like a bully * Make a winning first impression - every time * As a manager or leader, ensure your message comes across the right way * Run relevant, inclusive meetings * Advance your public speaking & presentations  more...

Access 2007 - Level 1 (1 Day) This course is designed for students who wish to learn the basic operations of the Microsoft Access database application to perform their day-to-day responsibilities, and to understand the advantages that using a relational database application can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include designing and creating new databases,  more...

Writing Testable Requirements 2 Days Software development often fails because requirements are written poorly, or testing does not adequately cover those requirements, or both. Half of the test effort is just trying to understand the requirements. The better that requirements are written, the higher the likelihood of the development and testing team being able to understand those requirements and focus on their software development  more...

Preparing to become a BA Professional A course offered to new and existing BAs who plan to make a career in Business Analysis and plan to move from Junior to (Senior) Business Analyst Professional. The course is particularly addressed to the trainee who is considering acquiring the CBAP (Certified BA Professional) designation. You will learn what responsibilities and skills you will need to make the transition to BA Professional, as  more...

End to End Business Analysis Workshop 3 Full Days Trainees play out the BA role over an iteratively managed, end-to-end IT project, employing the full spectrum of Business Analysis skills and techniques learned in the BA program. Trainees step through a complex case study, employing business and system use case analysis, object modeling, activity diagramming and other essential BA skills, chronologically, as they would need to use them over the  more...

Simply Accounting 2007 Training Participants will learn General Ledger, Inventory, Accounts Payable and Receivable for a small and medium sized business. Participants will also increase their knowledge of using the accounts, inventory, payroll and customer and vendor modules, including how to perform monthly and year-end processing.  more...

Business Writing That Works 2 Days Business Writing That Works is a two-day course that focuses writing skills. In this course, students will focus on topics such as: * Why Write * The Four C's * Making Words Agree * Active and Passive Voice * Setencnes and Sentence Types * Courtesy in Writing * Practicial Language * Inclusive Language * Sentence Construction * Punctuation *  more...

Business Etiquette Gaining That Extra Edge Fear of embarrassment from doing or saying the wrong thing is one of the most common sources of stress in a business or professional setting. If you have had some awkward moments where you aren t sure which fork to use or which side plate is yours, or if you ve ever had to make small talk with some VIP and been lost for words, you know just how agonizing such moments can be. However, what can  more...

Asking for the Order In this workshop we will discuss the reasons why many people struggle when it comes to asking their customers for the business and closing the sale. This session will educate you on the psychology and benefit of trial closes and how to use them in a sales presentation to help your prospects make a favourable decision.Anyone who is new to professional selling and looking for the tools, techniques  more...

Budget and Cost Planning For managers in todays business world, its essential to have a working knowledge of finance. We all play a role in our organizations finances, whether we realize it or not. For those who dont have training or a background in finance, you may be at a disadvantage as you sit around the management table. Understanding the cycle of finance will help you figure out where you fit into your companys  more...

Dynamite Sales Presentations A great sales presentation begins with conveying to the customer that you have a comprehensive understanding of their needs and that your products and/ or services are a perfect solution for them. The way to assure customers that you are going to help solve their business problems is by a thorough analysis and understanding of their current business circumstances and a demonstration of your  more...

MS Visio 2003 training seminar This dynamic graphic application allows you to create documents that bring your ideas to the business forefront with a strong visual image. Learn the latest techniques and concentrate on using and creating shapes, printing drawings and customizing stencils, templates, layers and styles to create flowcharts and network diagrams and share you work with other applications  more...

Inventory and Warehouse Management Concepts and Practices No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing the goods and services of the firm. Like many other things that depend on human interpretation, control means different things to different individuals. This is a workshop for you, the warehouse or stockroom manager, the person in charge of what  more...

Building Relationships With Success This workshop focuses on selling using a strategic relationship-building approach. No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no  more...

VBA for Excel 2003 In the previous Excel courses, you used Excel to simplify business tasks, including the creation of spreadsheets, graphs, charts, and formulas that were difficult to create and nearly impossible to maintain using pencil and paper. You now want to simplify your work in the Excel environment by automating many of the repetitive tasks that are part of spreadsheet development. In Excel 2003:  more...

The Business Analysts Crash Course 2 Days In the Crash Course, you ll learn how to cut costs and delays by improving communication between business stakeholders and developers through comprehensive requirements analysis and documentation and by guaranteeing results through structured testing and quality assurance. ...An intensive course covering all aspects of the Business Analyst role from requirements gathering to testing. All  more...

Problem Solving and Decision Making Skills This one-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions: * Solving Problems * Brainstorming * Metaplan * Your Mind is Better than You Think! * The Fishbone Diagram * Force-Field Analysis * The  more...

Microsoft Office Word 2003 Level 3 You know how to use Microsoft ® Office Word 2003 to create and format typical business documents. But you need to work on more complex documents. In this course, you will learn how to use Word to create, manage, revise, and distribute long documents, forms, and Web pages.  more...

Microsoft Office Word 2007 - Level 3 - nexient You know to use Microsoft ® Office Word 2007 to create and format typical business documents. Now, you may need to work on more complex documents. In this course, you will use Word to create, manage, revise, and distribute long documents and forms. Upon successful completion of this course, students will be able to: - use Microsoft Office Word 2007 with other programs. - collaborate on  more...

Effective Email Writing Training For many, e-mail has become the primary means of communicating informationa replacing the telephone and letter writing. With the time spent on writing e-mails rising rapidly, the threat of confusing and even losing a customer due to poor e-mail writing practices makes customer service that much more critical to your business success. If you want to become a more effective and efficient e-mail  more...

BusinessVision - Level 2 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Level 2 Topics Include: * Inventory control * Bill of material * Order entry * Sales analysis * Purchase orders * Purchase analysis  more...

BusinessVision - Level 3 BusinessVision provides business management and accounting solutions for small and mid-sized companies and offers sophisticated tools, previously only available to large corporations. Level 3 Topics Include: * Job Costing * Payroll * Import * Export * Point-of-sale  more...

Business Analysis Essentials We have designed an inclusive 3-day introduction to business analysis (BA) that will equip you with all the basic skills for performing effective analysis. You will learn valuable approaches to determine the business problem, root cause identification, solution definition strategy, business case preparation, requirements gathering and documentation, quality management and developing  more...

Critical Elements of Customer Service This workshop is for any employee who deals with external customers or who serves those who do. The a Service Edgea is what keeps customers coming back to do business with you. Many customer decisions are based on how well they were treated by your front-line personnel. Does the customer feel valued? Are your staff members able to respond to customer requests and needs quickly? Is your staff  more...

Marketing and Sales A small marketing budget doesna ™t mean you cana ™t meet your goals and business objectives a you just have to be more creative in your marketing tactics. This one-day workshop will show you how to get maximum exposure at minimum cost. Learn effective, low-cost, and non-cost strategies to improve sales, develop your companya ™s image, and build your bottom line. LEARNING  more...

Word 2003 Introduction 1 Day This course is intended for the beginner, or for the user who knows how to do the basics but thinks there must be an easier or faster way to get the job done. The objective is to prepare the student to create and format letters, memos, faxes, and most standard business documents. This course is classroom style instruction: Instructor-led, hands-on training.  more...

Access 2003 Introduction Seminar 2 Days These courses are hands-on and designed to provide participants with a solid understanding of Microsoft Access 2003. In the courses, participants will gain an understanding of the capabilities of Access and how they can be applied to solve common business problems. Included with all courses are course notes, a pad for note taking and telephone support following the class.  more...

Excel 2003 Introduction These courses are hands-on and designed to provide participants with a solid understanding of Microsoft Excel. Included will all courses are course notes, a pad for note taking and telephone support following the class. In the courses, participants will gain an understanding of the capabilities of Excel and how they can be applied to solve common business problems.  more...

MS Word Level 1 Training seminar In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a documenta ™s page setup and its overall appearance.  more...

Microsoft Access 2003 - Level 1 2 Days This course is designed for students who wish to learn the basic operations of the Access 2003 database program to perform their day-to-day responsibilities, and to understand the advantages that using a relational database program can bring to their business processes. The Level 1 course is for the individual whose job responsibilities include working with tables to create and maintain records,  more...

Microsoft Word 2007 - Level 2 In the first course in this series, Microsoft ® Office Word 2007: Level 1, you gained all the basic skills that you need to create a wide range of standardized business documents. If you use Microsoft Word 2007 on a regular basis, then once you have mastered the basic skills, the next step is to improve your proficiency. This course will help you do that. Upon successful completion of this  more...

Construction and Building Envelope Inspection Inspection is observation of construction for conformance with the approved design documents. This course will enable individuals, who are in the inspection and testing field or want to become a special inspector, to understand the nature and the importance of this business. This course will help you to know and understand the types of inspection and testing involved in a construction project,  more...

Visio 2003 Intermediate 1 Day Visio is an easy-to-use graphics application especially suited for creating business graphics. Visio is best know for creating flowcharts, organization charts, calendars, office layouts, block diagrams, sales and marketing visuals and a variety of other business diagrams.  more...

MS Word 2007 Level 1 Training Seminar- HBI College In this course, students will create, edit and enhance standard business documents. You will learn to format text and paragraphs, add tables and graphic elements and control a documenta ™s page setup and its overall appearance.  more...

Elite Customer Service Module 26 # In this full day session, participants will discover many of the essential skills, qualities, behaviours and traits that will increase their ability to service their clients in a professional, socially acceptable and business like manner. # You will learn why it is important to take personal ownership of customer concerns, situations and challenges and show people that you truly care through  more...

Budgeting and Cash Flow Management 101 You will learn how to: * Create an annual budget * Forecast revenues and expenses on a quarterly basis actualized with monthly a tune-upsa ™ * Analyze financial statements in order to assess the profitability of the practice and of individual projects * Make strategic business, marketing and project management decisions based on financial results * Teach a  more...

Publisher 2007 Level 1 - presidio You're starting Microsoft ® Office Publisher 2007, which is an easy-to-use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the web. In this course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Course Objective: You will  more...

Interpersonal Skills for Todays Professional The biggest influence on job satisfaction is our relationship with others. Having the skills to interact positively with our co-workers and boss enables the development of effective working relationships and leads to productive business outcomes. This workshop will help you to develop critical interpersonal skills that will pave the way to the achievement of personal, team and organizational  more...

Outlook 2003 Introduction - Computer help This course provides a solid introduction to the various aspects of Outlook. Outlook is more than just email, it is contact management, a log for projects and sales contacts, as well as a personal organizer. The objective is for the student to be able to integrate Outlook into his/ her daily business repertoire.  more...

Uncovering and Creating Business Opportunities Module 4 * In this workshop you will learn what prospecting is and what methods are available to you to maintain the desired growth and generate new business leads. * The participant will become aware of similar feelings and emotions that other people share regarding cold calling and how to overcome these negative emotions so that you will see positive results from your efforts. * We will help  more...

Communicating Confidently in Business After this course you will raise both your personal and professional communication skills to the top 10% of the world a and that is where you will find the most successful people in business and in life. Confident communicators are given more responsibility at work, are given promotions and raises more often, and become great business leaders. When you can communicate clearly and confidently,  more...

ITIL04 - ITILV3 Bridge Course- CTE Solutions ITIL is a set of best practices guidance that has become a worldwide-adopted framework for Information Technology Services Management (ITSM) by many Public & Private Organizations. Since early 1990, ITIL has been evolving from focusing on Functions and Processes under versions 1 and 2 to focusing on the Full Service Lifecycle Management under version 3. In addition to the existing  more...

Time Territory and Account Management You will learn how to prioritize your activities so that you accomplish the projects and tasks of greatest significance. We will discuss the value of your time and help you become more respectful every minute of your day. Distinguishing between revenue and non-revenue generating activities will become second nature. You will learn strategies for managing your geographic territory or  more...

Essential Training Skills Training is vital to a learning organization and a cornerstone in the improvement process. It imparts the skills and knowledge that people need in order to address business opportunities, solve problems and improve processes. Often employees are asked to train others without being given much understanding of what training is or how to do it well; hence, they are thrust into a difficult situation  more...

Business Process Modeling Workflow Modeling and State Learn to employ workflow and state machine modeling as an effective tool for analyzing the business timing rules (how events are sequenced) in the context of business process improvement and/ or as input to an IT project. Trainees learn to use the techniques covered in the course may be used to analyze business rules regarding the workflow of end-to-end business processes (business  more...

Public Relations for Women Entrepreneurs How can I get media to talk about my business? Want the answer to this question? Then this intensive one-day workshop is for you! Designed especially for entrepreneurial women, this workshop reveals PR's best tried, tested and true strategies to generate media buzz. PR is not about luck. It's about know-how. This workshop will de-mystify the PR process, giving you step-by-step tools to  more...

Gathering and Documenting User Requirements with Use Cases The course covers what the Business Analyst needs to accomplish in each requirements-gathering session (goals, agenda, who to invite, artifacts, etc.) as the project progresses - starting from business use-case sessions that focus on the business context through to system use cases that focus on user-IT interactions. Trainees also learn advanced techniques (extension, generalized and  more...