Online -depth eLearning

Powerpoint 2002 Intermediate Powerpoint 2002: Intermediate Microsoft Lesson 1: Slide Masters Introduction Lesson Objectives Opening PowerPoint The Recently Used File List About Slide Masters Viewing Designs In A Presentation Switching To Slide Master View Inserting A Title Master Inserting A Slide Master Background Options Applying A One Color Gradient Applying A Textured Fill About Patterns Applying A  more...

Project Management Overview Project Management Overview PMI Certified Associate in Project Management Certified Associate in Project Management (CAPM) - PMBOK Guide - 4th Edition-Aligned Every project is different. Some are small and straight forward. Others are large and complex. Most are somewhere in the middle. Even though every project is unique, they all have certain attributes in common. Every project has a  more...

Bridge the Expectations Gap ...n the second lesson, you'll learn how to conduct a more in-depth service audit, examining each customer-company interaction in the cycle of service, and gaining awareness of what the result of each is likely to be. Are your systems designed for your convenience, or the customers? Do they make it easier or more difficult for customers to do business with you? By mapping the service process, as  more...

Creating Sustaining a Customer-Focused Organization ... To create a customer-focused organization, you need an in-depth understanding of what types of customer-focused tools and solutions are available. And you must know the level of customer focus that you're seeking to achieve. As a manager, you also need to know how to select the most appropriate implementation strategy that aligns with your organization's capabilities and its objectives. This  more...

Cisco CVOICE 8 0 Voice Port Implementation Codecs DSPs ...g voice devices to a network infrastructure requires an in-depth understanding of the signaling and characteristics that are specific to each type of interface. Digital trunks are used to connect to the public switched telephone network (PSTN), to a PBX, or to the WAN, and are widely available worldwide. This course maps out analog and digital interfaces; examines analog voice ports, analog  more...

Completing Searches Printing Items and Working with RSS Feeds in Outlook 2007 Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007 Microsoft Microsoft Outlook 2007 is a versatile e-mail client application that offers numerous features for interacting and sharing information with others. This course demonstrates the new Outlook 2007 search feature, Instant Search, which is used to locate and manipulate e-mail messages and other Outlook items.  more...

Developing Strong Customer Relationships Developing Strong Customer Relationships Developing strong customer relationships is essential for sustained sales success. Understanding your customers' needs and what they value is arguably the most important aspect of successfully developing and nurturing these relationships. Building customer relationships, however, is not a simple task it requires strong communication skills and an  more...

Meeting the Needs of Your Experts ...ver, they have to rely heavily on their experts for the in-depth knowledge needed to meet goals and get the job done. Along with unique subject-matter expertise, these experts have unique needs in the workplace. Learning to meet these needs can help you increase the productivity, retention, and quality of work of your experts. This course explores what experts want from their managers and  more...

Writers at Work: A Review for Professionals - Part I ...e first of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing on the job: understanding good paragraph structure, understanding parts of sentences and speech,  more...

Writers at Work: A Review for Professionals - Part II: Punctuation ... second of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing students with practical understanding of punctuation without  more...

Writers at Work: A Review for Professionals - Part III: Achieving Clear, Concise Writing ...e third of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student develop a clear, concise, and dynamic writing style. Tutoring,  more...

Writers at Work: A Review for Professionals - Part IV: Achieving a Professional Style ...he last of four review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and style. While it is preferable that students take all four courses in sequence, they may also pick and choose the individual courses that suit their needs. Part IV of the review will help the student develop an emphatic and readable style and to design visually  more...

So You Want to be a Technical Writer! A 6-week course will introduce you to technical writing as a career. This 6-week course will introduce you to technical writing as a career. You`ll gain an understanding of what technical writers do, where they work, the skills they need and the tools they use. You`ll learn about job trends and salaries. And you`ll have the opportunity to interact with technical communicators who will be happy to  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition ...iption Model Curriculum for Medical Transcription. This in-depth course uses the most valuable and state-of-the-art training methods available today, designed to give the student the knowledge and skills necessary to succeed as a Medical Transcriptionist. Course work is presented in a modular format and focuses on medical transcription techniques. Other modules cover grammar, punctuation and  more...

FrameMaker II: Diving In Create books with multiple files; generate and format tables of contents and indexes; use cross-references, footnotes, variables, and conditional text; and convert documents to other formats, such as Adobe PDF and HTML. You can download the trial version of this software from the Adobe FrameMaker product site. This course provides an in-depth look at the core features of Adobe FrameMaker. This  more...

A Day 2 - Chapters 6-9 This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This second of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers an in-depth look at Windows 9x, including installation, configuration, and customization; troubleshooting and benchmarking a PC; using diagnostic software; working with  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) ...ing systems, control settings in CMOS, hardware basics, in-depth instruction on floppy drives and hard drives, troubleshooting techniques, working with peripherals, memory installation and management, computer media, networking, system maintenance, and good customer service practice. View the System Requirements to use this online training course. Related Certification: CompTIA A+ 2003  more...

Excellent English: A Writing Review - Part I: Sentence Structure ... first of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. Students may take the courses in sequence or pick and choose the courses that suit them. Part I of the review covers the most basic aspects of good writing: understanding parts of sentences and speech; ensuring sentence completeness; and conquering common  more...

Excellent English: A Writing Review - Part II: Punctuation ...second of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take the courses in sequence, they may also pick and choose the individual courses that suit their needs. Part II of the review covers punctuation, providing students with practical understanding of punctuation without  more...

Excellent English: A Writing Review - Part III: Achieving Clear, Concise Writing ... third of three review courses that together provide an in-depth review of grammar, punctuation, mechanics, sentence structure and clarity. While it is preferable that students take all three courses in sequence, they may also pick and choose the individual courses that suit their needs. Part III of the review will help the student develop a clear, concise, and dynamic writing style. Exercises,  more...

The Trump Way to Wealth A Trump U Course- It`s a fact: today, anyone can become a millionaire or even a billionaire. In the history of the world, there has never been a better time to create wealth than right here, right now. The Trump Way to Wealth will give you the coaching, training, skills and tactics you need to build wealth every single day.Students may complete this course within a reasonable period of time.  more...

Turn Your Life Experience Into College Credit ...y forward with their life goals. There are a total of 6 in-depth lessons each building upon the previous one.Learn from a Life Experience and Adult Education Expert how to gain the competitive advantage and advance your career goals and objectives! Does This Sound Like You? You will benefit from this course if you: Have or have not finished formal schooling Have been out of the paid workforce  more...

Information Technology Infrastructure Library (ITIL) This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...

Using Databases ...-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

Adobe Illustrator CS3: Essentials ...-depth lessons show you how to create top quality artwork using Adobe Illustrator CS3. Our lessons focus on best practices for producing better images easier and faster ensuring the most unique and professional work for print or the web. Get up to speed on the unique capabilities of Adobe Illustrator CS3 today! This self-directed course can be completed within 90 days or sooner depending on  more...

Bartending the Easy Way-Online ... being a valued employee. Bartending the Easy Way is an in-depth study of professional bartending. This exceptional online course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service  more...

Bartending to the Max-Online ...nding the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to better bartending positions or even a career  more...

Crystal Reports 8 ...his self-paced interactive course will give the student in-depth knowledge of Crystal Reports 8 and all of its functionality. One of the greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly  more...

Find and Purchase Income Producing Properties--Instructor-Led ...ase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. This is a certificate program  more...

Find and Purchase Income Producing Properties--Self-Directed ...ase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. A Trump IACET Accredited  more...

Principles of Home Inspection: 100 Hour Professional Development Certificate ...ordable and reviews all major home systems and provides in-depth coverage of system and component problems, their practical implications, and inspection strategies for finding them. A comprehensive final exam is provided, to help students prepare for actual licensing exams that may be required by their state or professional organization. The program can be reasonably completed within 2 months  more...

Six Sigma Management and Leadership Training Program This course will teach you about the methodology and implementation of Six Sigma in your organization. Self-Directed. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus contrived) situations. In the 21st Century, and its global economy, the skills of Process Efficiency is paramount to an  more...

Build Your Own BIZ - Writing a Business Plan Business plans play a vital role in getting your company up and running. They help you clearly define your goals, expectations, and needs. This online course will help you craft a successful business plan for your organization by providing valuable insights via video, text, and downloads. The course of study has been expertly developed by an accredited college and can be completed within the  more...

Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business ...gs within a history and physical examination report. An in-depth study of the history and physical examination. Understanding interrelationships and medical cause and effect in anatomy and physiology, medical terminology, pharmacology, and laboratory procedures as demonstrated through exercises based on actual medical reports. Textbook: H&P: A Nonphysician?s Guide to the Medical History and  more...

Microsoft Office 2000 - Intermediate Word To provide students with an in-depth knowledge of the functionality of Word 2000  more...

Building Brand Equity Every time a corporate merger or buy-out occurs, you are sure to see plenty of headlines about the number of subsidiary companies each corporation owns. Here's why: brand equity. It's a fact that each subsidiary of a corporation has a value linked to its brand names, in addition to its base dollar-value. This value is measured by the consumer's attitudes and loyalties toward the brand. Brand  more...

Lean Value Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational  more...

Automated Installation of Windows Vista Installing Microsoft Windows Vista has been greatly simplified with a set up process that relies on image-based installation architecture. Not only does Windows Vista provide a new image and deployment platform, but it provides a collection of tools used for ease of deployment automation. This course introduces robust deployment tools such as Windows Automated Installation Kit (AIK) and its  more...

Data Modeling - Develop Depth to Your Models Course Overview This is the second course in a two-part series which covers Data Modeling. You will begin by learning a top-down, systematic approach to database development using entity-relationship models and normalization. Then you will use this approach to identify and define business information requirements both in the course and within your work environment. This course can be used as  more...

Designing Cisco Network Service Architectures Part 1 ...h an overview of the Cisco AVVID network. It then gives in-depth coverage to the design of Enterprise Campus networks and Enterprise Edge networks. The instruction is solidly supported with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies. Learn To: Identify features of the Cisco Architecture for Voice, Video and  more...

SAP R 3 PP Production Order The course SAP R/3 PP: Production Order Processing provides an understanding of the production order processing within SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The learner will understand the interface between MRP and the production activity control. The course covers an  more...

Database Technologies Relational Database Fundamentals ... databases and relational database design, including an in-depth look at data modeling and data design. This course will also cover the evolution of data access and the role that databases and associated enabling technologies play in today's corporate environments. Students should leave this course with a solid foundation in the 'what' and 'why' of relational databases, plus an introduction to  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ...e with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To To identify options for configuring static or dynamic IP addresses. To identify options for assigning IP addresses using  more...

Windows Server 2003 Managing Network Infrastructure Part 1 ...e with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the management and monitoring of DHCP. Learn To To identify options for configuring static or dynamic IP addresses. To identify options for assigning IP addresses using  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...ws Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name resolution. To identify ways of viewing names on a client. To identify key features  more...

Windows Server 2003 Managing Network Infrastructure Part 2 ...ws Server 2003 Network Infrastructure. The course gives in-depth and exam-focused coverage to DNS name resolution, zone transfer, and management, and NetBIOS name resolution using WINS. Learn To To identify features of name resolution. To identify ways of viewing names on a client. To identify key features  more...

Human Resource Law Americans With Disabilities Act Human Resource Law: Americans with Disabilities Act provides in depth information about the Americans with Disabilities Act. This program instructs employers on the specifics of the law, and the complications involved in determining which employees qualify for ADA protection. In addition, this program provides defenses to discrimination claims, an explanation of reasonable accommodation and undue  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To To identify features of IPSec. To identify guidelines for implementing IPSec security  more...

Windows Server 2003 Managing Network Infrastructure Part 3 ...a Microsoft Windows Server 2003 Network Infrastructure. In-depth and exam-focused coverage is given to the areas of IPSec security and certificates, network access connections and their management, and the management of user access and IAS. Learn To To identify features of IPSec. To identify guidelines for implementing IPSec security  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ... was accomplished successfully. This course presents an in-depth look at the procedures a System Administrator should follow to confirm that the migration did not adversely affect the system performance. Troubleshooting, therefore is the principal emphasis in this course. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 4 ... was accomplished successfully. This course presents an in-depth look at the procedures a System Administrator should follow to confirm that the migration did not adversely affect the system performance. Troubleshooting, therefore is the principal emphasis in this course. Learn To: o Identify and troubleshoot problems associated with domain upgrade, user account, and domain access. o  more...

CIW Site Designer Part 4 Using Paint Shop Pro Flash JavaScript DHTML Course Overview This is the fourth course in a five part series. Students will learn the basics of using JASC Paint Shop Pro to create images for Web sites and Macromedia Flash to create animated Web sites. Subjects covered in this course include advanced Web design technologies, including JavaScript and DHTML. Learn To • Identify how to create, convert, modify and enhance image files  more...

Linux Technology Overview Part 2 Features for Users ...o adopt Linux in their business environment should have in-depth knowledge of the capabilities of competing operating systems, such as Unix and Windows NT and 2000. Content Emphasis Skills-Based Deployment Options Internet / Intranet, Download, LAN, Workstation Accreditation NASBA credits: 4 CPE Credits ITCAP credits: Not Applicable Language Options American English  more...

SAP R 3 Application Industry Solutions Case Study ...em architecture of the R/3 System. It also takes a more in-depth look at SAP itself. Learn To: o Additional information on the R/3 System. o SAP R/3 Industry Solutions. o New Dimension Products and mySAP.com. o R/3 in Practice. o Business Case. o Company Description. o Organizational Structures. o Business Processes. Audience This course is intended for employees who need  more...

Project Planning In the early planning phases, project managers and team members have the most potential influence on the outcomes of a project. Yet, lots of planning does not guarantee successful planning. Just as project success can be planned, project disasters can be predestined if team members are not careful about the assumptions they make. A project management team that can balance the need for  more...

Emotions Mindsets and Coaching What makes coachees receptive to your advice? What makes them willing to listen? Much of your success depends on the mindset, moods, and emotions of the people you coach. If they are feeling negative about the coaching experience or overcome with anxiety about poor workplace performance, they are unlikely to be receptive--no matter how valuable your insight may be. Getting in tune with your  more...

Spill Prevention Control and Countermeasure - SPCC Online Training ... Control, and Countermeasure (SPCC) course provides an in-depth review of the EPA Federal requirements for SPCC plans and a complete analysis of the development of SPCC rules and regulations. This course provides information about the current SPCC regulations, contingency plans, facility response plans, and reporting requirements to help prevent oil spills that could reach navigable waters of  more...

Microsoft Excel 2010 This is an introduction to Excel 2010, comprising of in depth modules covering Excel 2010. You will explore the Excel 2010 interface and learn to enter, edit and format data and use Microsoft Excel formulas and functions to calculate and analyze numeric data. This e-learning course is suitable for self paced learning, distance learning and blended learning. This is an online training course and  more...

Accounting Basics In this course, we investigate the basics of accounting. We introduce the skills and knowledge required to prepare and understand the financial plans and budgets that are crucial to the ongoing operation of an organisation. This course provides in depth coverage of Business and Information Management, Basic Accounting and Accounting Transactions.  more...

Managing Quality Customer Service Organisational focus on customer service took a leap during the 80s and 90s due in part to the Quality initiative taking place during these decades. For an organization to succeed, intensely managing service quality is absolutely essential. It is only through customer alignment that the organization is on track toward a single, shared vision of customer focus and customer value; a vision that  more...

Managing Teams An important organising structure, teams support integrated decision making and provide complex problem resolution using multi-disciplinary input. This course provides in depth training in all aspects of modern workplace teams including the key concepts underlying teams, the various roles and relationships within teams, the practical aspects of operating teams and group dynamics.  more...

Negotiation Skills You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you to obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. This course provides in depth training in  more...