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  Program Location    
May, 2012
1st May Effective Communication Skil...nteractive Workshop in Glasgow) Glasgow, Scotland   [Register]
2nd May Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
2nd May Lashlift Eyelash Perming Course Hove Sussex Hove, East Sussex   [Register]
3rd May Beginners Presentation & Pub...ctive Training Course in Leeds) Leeds, West Yorkshire   [Register]
7th May Oil and Gas Operation for Oil and Gas Non-Technical Staff London, London   [Register]
10th May Beginners Presentation & Pub...ive Training Course in Glasgow) Glasgow, Scotland   [Register]
11th May Effective Telephone Techniques Camberley, Surrey   [Register]
14th May Tourism and International Relations - Module 4 London, London   [Register]
14th May Effective Presentation & Pub...e Training Course in Edinburgh) Edinburgh, Scotland   [Register]
15th May Vocal Impact & Voice Coachin...ining Course in Central London) London, Greater London   [Register]
16th May Effective Communication Skil...Interactive Workshop in London) London, Greater London   [Register]
17th May Emergency First Aid at Work Yiewsley, Middlesex   [Register]
21st May Managing Individual Performance London, London   [Register]
21st May Managing Individual Performance London, London   [Register]
21st May International Trade Promotion and Marketing London, London   [Register]
21st May Managerial Facilitation of V...tomer Service Excellence Course London, London   [Register]
21st May Tourism and International Relations Module 3 London, London   [Register]
21st May Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
21st May Vocal Impact & Voice Coachin... Training Course in Manchester) Manchester, Greater Manchester   [Register]
22nd May Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
22nd May Beginners Presentation & Pub... Training Course in Manchester) Manchester, Greater Manchester   [Register]
23rd May Effective Presentation & Pub... Training Course in Manchester) Manchester, Greater Manchester   [Register]
24th May Advanced Presentation & Publ...tive Training Course in London) London, Greater London   [Register]
26th May Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
29th May Body Language Awareness Trai...Interactive Workshop in London) London, Greater London   [Register]
30th May Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
31st May Beginners Presentation & Pub... Training Course in Birmingham) Acocks Green, West Midlands   [Register]
 
June, 2012
7th Jun Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
11th Jun Modern Marketing in a Consumer-Lead Environment London, London   [Register]
14th Jun Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
15th Jun Effective Communication Skil...Interactive Workshop in London) London, Greater London   [Register]
20th Jun Effective Presentation & Pub... Training Course in Birmingham) Acocks Green, West Midlands   [Register]
20th Jun Vocal Impact & Voice Coachin...ining Course in Central London) London, Greater London   [Register]
24th Jun Emergency First Aid at Work Yiewsley, Middlesex   [Register]
25th Jun Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
26th Jun Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
28th Jun Advanced Presentation & Publ...tive Training Course in London) London, Greater London   [Register]
30th Jun Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
 
July, 2012
2nd Jul Corporate Governance and Strategic Management London, London   [Register]
2nd Jul Tourism and International Relations London, London   [Register]
2nd Jul Effective Presentation & Pub...diate Training Course in Leeds) Leeds, West Yorkshire   [Register]
3rd Jul Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
4th Jul Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
6th Jul Beginners Presentation & Pub...ctive Training Course in Leeds) Leeds, West Yorkshire   [Register]
12th Jul Effective Communication Skil...Interactive Workshop in London) London, Greater London   [Register]
12th Jul Emergency First Aid at Work Yiewsley, Middlesex   [Register]
13th Jul Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
18th Jul Vocal Impact & Voice Coachin...ining Course in Central London) London, Greater London   [Register]
21st Jul Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
23rd Jul ISO 9000 Quality Systems London, London   [Register]
23rd Jul Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
23rd Jul Effective Communication Skil...ractive Workshop in Manchester) Manchester, Greater Manchester   [Register]
24th Jul Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
24th Jul Beginners Presentation & Pub... Training Course in Manchester) Manchester, Greater Manchester   [Register]
25th Jul Effective Presentation & Pub... Training Course in Manchester) Manchester, Greater Manchester   [Register]
25th Jul Beginners Presentation & Pub... Training Course in Birmingham) Acocks Green, West Midlands   [Register]
 
August, 2012
2nd Aug Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
8th Aug Emergency First Aid at Work Yiewsley, Middlesex   [Register]
9th Aug Beginners Presentation & Pub...e Training Course in Edinburgh) Edinburgh, Scotland   [Register]
13th Aug International Trade Promotion and Marketing London, London   [Register]
14th Aug Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
15th Aug Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
18th Aug Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
20th Aug Effective Communication Skil...Interactive Workshop in London) London, Greater London   [Register]
21st Aug Vocal Impact & Voice Coachin...ining Course in Central London) London, Greater London   [Register]
22nd Aug Effective Presentation & Pub...diate Training Course in Leeds) Leeds, West Yorkshire   [Register]
28th Aug Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
29th Aug Effective Presentation & Pub... Training Course in Birmingham) Acocks Green, West Midlands   [Register]
 
September, 2012
4th Sep Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
6th Sep Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
6th Sep Beginners Presentation & Pub...ctive Training Course in Leeds) Leeds, West Yorkshire   [Register]
10th Sep Judge Seminar1 Dealing with Economic and Financial Crimes London, London   [Register]
10th Sep Conveyancing and Property valuation London, London   [Register]
10th Sep Modern Marketing in a Consumer-Lead Environment London, London   [Register]
11th Sep Beginners Presentation & Pub... Training Course in Birmingham) Acocks Green, West Midlands   [Register]
11th Sep Emergency First Aid at Work Yiewsley, Middlesex   [Register]
12th Sep Body Language Awareness Trai...Interactive Workshop in London) London, Greater London   [Register]
14th Sep Effective Communication Skil...Interactive Workshop in London) London, Greater London   [Register]
17th Sep Modern Quality Systems and ISO 9000 London, London   [Register]
17th Sep Organisational Design Struct...and Restructuring Organisations London, London   [Register]
17th Sep Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
19th Sep Vocal Impact & Voice Coachin...ining Course in Central London) London, Greater London   [Register]
20th Sep Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
22nd Sep Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
24th Sep Organisation and Management an Introduction London, London   [Register]
24th Sep Vocal Impact & Voice Coachin... Training Course in Manchester) Manchester, Greater Manchester   [Register]
25th Sep Beginners Presentation & Pub... Training Course in Manchester) Manchester, Greater Manchester   [Register]
26th Sep Effective Presentation & Pub... Training Course in Manchester) Manchester, Greater Manchester   [Register]
28th Sep Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
 
October, 2012
1st Oct Organisational Structure and Control Systems London, London   [Register]
3rd Oct Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
8th Oct Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
11th Oct Effective Presentation & Pub... Training Course in Birmingham) Acocks Green, West Midlands   [Register]
15th Oct Corporate Governance Principles and Practice London, London   [Register]
16th Oct Effective Presentation & Pub...diate Training Course in Leeds) Leeds, West Yorkshire   [Register]
16th Oct Effective Communication Skil...Interactive Workshop in London) London, Greater London   [Register]
17th Oct Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
19th Oct Emergency First Aid at Work Yiewsley, Middlesex   [Register]
20th Oct Beginners Presentation & Pub...tive Training Course in London) London, Greater London   [Register]
23rd Oct Effective Presentation & Pub...iate Training Course in London) London, Greater London   [Register]
 
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-service Training Seminars and Classes
From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Public Sector and Civil Service Reforms An International Perspective Programme for Postgraduate Diploma in Public Sector and Civil Service Reforms: An International Perspective Public Sector and Civil Service Reforms: An International Perspective (1) Fundamental Public Sector and Civil Service Reforms Concepts Public Sector and Civil Service Reforms: An International Perspective (2) Overview of the Public Reform Sector in the EOCD and National Public  more...
Heating Ventilation Air-conditioning and Refrigeration HVACR Equipment Installation Diagnosis Repairs Maintenance Troubleshooti HEATING, VENTILATION, AIR-CONDITIONING AND REFRIGERATION (HVAC&R): EQUIPMENT INSTALLATION, DIAGNOSIS, REPAIRS, MAINTENANCE AND TROUBLESHOOTING COURSE OR SEMINAR Contents, Concepts and Issues Part 1 a Introduction Part 2 a Air-Conditioning Systems Part 3 a Moist Air Properties and Conditioning Processes Part 4 a Comfort and Indoor Air Quality (IAQ) Part 5 a Heat Transmission in  more...
International Trade Promotion Marketing 2 Course Objectives: By The Conclusion Of The Specific Learning Activities, Delegates Will Be Able To: Distinguish Between Different Approaches To Marketing And Their Underlying Philosophies Demonstrate An Awareness Of The Importance Of The Marketing Mix To Product Or Service Success List The Different Stages In The Product Life Cycle Demonstrate An Understanding Of Why Some  more...
Malaysian Industrial Relations and Employment Law Course Course Programme For Malaysian Industrial Relations and Employment Law Leading to Diploma a Postgraduate a in Malaysian Industrial Relations and Employment Law Part 1: Industrial Relations and Employment Law #1 Contents, Concepts and Issues Defining Industrial Relations A snapshots of International Industrial Relations Why Industrial Relations? The role of the government in  more...
Upstream Oil & Gas Accounting & Contracts instructor led trainingon-line e-learning cbt (computer based)self directed Objectives: By the conclusion of the specified learning and development activities, delegates will be able to * Demonstrate an understanding of the oil and gas industrial and the activities of each sub-sector * Demonstrate an awareness of the salient issues associated with the development of the United States oil and gas industry, as a mark car to International oil and gas exploration  more...
Aviation Maintenance Management Course AVIATION MAINTENANCE MANAGEMENT FUNDAMENTALS OF AVIATION MAINTENANCE Part 1 a Why We Have To Do Maintenance Thermodynamics Revisited A Saw Blade has Width The Role of the Engineer The Role of the Mechanic Two Types of Maintenance Reliability Redesign Failure Rate Patterns Other Maintenance Considerations Establishing a Maintenance Program Part 2 a Development of Maintenance  more...
Advanced Oil Gas Accounting International Petroleum Accounting 3 General Contents, Concepts and Issues Day 1 a CONVEYANCES Mineral interests Types of interest Basic Working Interests (WI) Joint Working Interest Basic Royalty Interest (RI) Overriding Royalty Interest (ORI) Production Payment Interest (PPI) Net profit Interest Conveyances: General Rules Conveyances: Exchange and Poolings Farm a ins/ farm outs Farm a ins/ farm outs with a  more...
Advanced Oil and Gas Accounting International Petroleum Accounting 1 instructor led trainingon-line e-learning cbt (computer based)self directed Day 1 - ACCOUNTING CONCEPTS and GOVERNANCE I. Accounting Concepts 1. The money measurement concept 2. The entity concept 3. The going concern concept 4. The dual aspect concept 5. The accounting period concept 6. Materiality (Proportionality) concept 7. The conservatism concept 8. Consistency concept 9. The realization concept 10. The matching concept 11. The cost concept II.  more...
Comprehensive Real Estate Management instructor led trainingon-line e-learning cbt (computer based)self directed The content of the course: 1.) Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction (Formerly Fundamentals of Real Estate Management) - Real Estate Management: An Introduction - Deconstructing real estate management - Factors constituting an effective real estate management; - The Role of Real Estate  more...
Community Management Skills instructor led trainingon-line e-learning cbt (computer based)self directed CONTENTS AND CONCEPTS - Developing A Business Plan The Business Plan: Its Importance and Process; Its Value In Attracting Funding, The Business as a Strategic Tool Key information to include; Assembling the Business Plan - collecting and analysing and recording relevant information - Meeting Management Preparing the Agenda; Establishing Meeting Schedules; The Role of The  more...
Human Resource Management HRM in the Oil and Gas Industry instructor led trainingon-line e-learning cbt (computer based)self directed Objectives: 1. Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personnel management and human resource management. within the oil and gas industry - Indicate the significant aspects in development of human resource management and personnel management within  more...
Telecommunication Systems instructor led trainingon-line e-learning cbt (computer based)self directed Contents, Concepts and Issues Fundamentals and Voice Over IP - The Transition to Digital - Analog Signals-Slower, More Prone to Errors - Digital Signals - Adding Meaning to Signals-Codes and Bits - A Byte = A Character - Baud Rate Versus Bits per Second-Electrical Signal Rates Versus Amount of Information Sent - Codes-Adding Meaning to Bits - Measuring Speed  more...
Oil and Gas Operation for Oil and Gas Non-Technical Staff instructor led trainingon-line e-learning cbt (computer based)self directed General Contents, Concepts and Issues 1. Oil and Gas Conceptual and Contextual Exploration - 3-D Seismic - 4-D Seismic - Abstract of title - Acidizing a well - AFE (Authorization For Expenditure) - Annular space - Annulus of a well - Anticline - API gravity - Associate gas - Barrel Standard - Basement rock - BCF (billion cubic feet) - Behind pipe - Biomass - Bleeding core -  more...
Tourism and International Relations instructor led trainingself directed A. COURSE OUTLINE: Module One - INTERNATIONAL ORGANISATIONS Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an  more...
Managerial Facilitation of Value-Added Customer Service Excellence Course instructor led trainingon-line e-learning cbt (computer based)self directed CONTENTS, CONCEPTS AND ISSUES: 1. CONTRIBUTION OF GOOD CUSTOMER SERVICE TO ORGANISATION MISSION & VISION ESTABLISHING GOOD STRATEGY POLICY - Benchmarking And Good Practice In Customer Care - Balanced Scorecard - Internal & External Factors Influencing Client Behaviour - Client Motivation - Responsibility Of The Service Provider And Manufacturer - Value Of Front-Line  more...
Tourism and International Relations Module 3 instructor led trainingon-line e-learning cbt (computer based)self directed Course Outline Globalization and World Trade OBJECTIVES: By the conclusion of the specified learning experiences, delegates will be able to: - Internalize the phenomenon of globalization as, even though controversial, might be explained as the increasing worldwide integration in communications, culture, and economics; - Define Globalization in relation to the increasing  more...
Tourism and International Relations Modules 2 and 4 instructor led trainingon-line e-learning cbt (computer based)self directed A. Module 2 A. 1 International Relations and Conflict Resolution Module Contents, Concepts and Issues - International Law - Theories of International Relations - The effect of International Relations on Daily lives - International Relations as a field of political science - Role and intended outcome of political science in international security affairs - Role of political  more...
Tourism and International Relations Modules 1 and 3 instructor led trainingon-line e-learning cbt (computer based)self directed A. Course Outline A. 1 INTERNATIONAL ORGANISATIONS OBJECTIVES: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an International  more...
Tourism and International Relations - Module 4 instructor led trainingon-line e-learning cbt (computer based)self directed Module 4 International Tourism and International Relations 1. Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the economic values that are associated with tourism; - Calculate the likely contribution of tourism to a countrya ™s overall gross domestic product; - Position tourism as an a economic growth factora  more...
Travel and Protocol Management instructor led trainingon-line e-learning cbt (computer based)self directed COURSE CONTENTS, CONCEPTS and ISSUES: I. Visa and Immigration Formalities - Visa Processing - Visa Arrangements - Passport Processing - Hotel Visa Processing - Business Travel Requirements - reservation II. General Travel Management - Nature of Strategic Public Relations III. Booking Arrangement - Hotel Reservation - Airline Reservation - Corporate Hotel  more...
Human ResourceTraining and Development Management THE PROGRAMME: Week # Module Title Objectives Contents 1 . Human Resource Planning By the conclusion of the established learning activities, delegate will be able to: a Determine the factors influencing human resource planning a Suggest the importance of human resource planning in organisation management. a Illustrate the significance of effective human resource. a Determine the  more...
Modern Marketing in a Consumer-Lead Environment instructor led trainingon-line e-learning cbt (computer based)self directed Details of the course: 1. Objectives: By the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate a heightened understanding of the difference between customer needs and wants - View quality from the perspective of clients and customers - Evaluate existing marketing strategy, from the perspective of their effectiveness in our  more...
Managing Individual Performance instructor led trainingon-line e-learning cbt (computer based)self directed The details of the modules: 1.) Human Resource and Performance Management OBJECTIVES: - Locate performance management in an appropriate context - Discuss the factors that are associated with poor performance - Exhibit their ability to take appropriate measures to improve individual and team performance - Establish and monitor targets - Determine the resources necessary to  more...
Organisation and Management an Introduction instructor led trainingon-line e-learning cbt (computer based)self directed The details of the modules: 1.) Fundamentals of Organisational Analysis OBJECTIVES: - Distinguish between formal & social organisations - Distinguish between business and non-business organisations - List at least three characteristics of a formal organisation - List the key features of a collegia - Distinguish between power and authority - Distinguish - Between social & business  more...
Organisational Structure and Control Systems instructor led trainingon-line e-learning cbt (computer based)self directed The details of the modules: 1.) Organisational Control Systems OBJECTIVES: - Demonstrate their understanding of the different bases of co-ordination - Determine the organisational benefits of Zero base budgeting - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings a determined by their sizes and stages of development, and work  more...
Organisational Design Structuring and Restructuring Organisations instructor led trainingon-line e-learning cbt (computer based)self directed The details of the course: Course Objectives: - Suggest the approaches which might be adopted in designing an organization - Design an organisation adhering to the principles of horizontal and vertical relationship - Distinguish between the basic types of structure - Appropriately define organisational structure - Distinguish between organismic and mechanistic structures; - Explain the  more...
Modern Quality Systems and ISO 9000 instructor led trainingon-line e-learning cbt (computer based)self directed The details of the course: Objectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: a. Creating a positive organisational image b. Lowering operational costs c. Reducing or averting product or service liability  more...
Modern Quality Systems instructor led trainingon-line e-learning cbt (computer based)self directed The details of the course: Objectives: - Demonstrate their appreciation for consumer and client demand for quality - Demonstrate their awareness of consumersa ™ increasing quality consciousness - Exhibit an understanding of the role of Quality Systems in: - Creating a positive organisational image - Lowering operational costs - Reducing or averting product or service liability  more...
Judge Seminar1 Dealing with Economic and Financial Crimes instructor led trainingon-line e-learning cbt (computer based)self directed Content of the course: - Provide a technical and appropriate working definition of economic and financial crimes. - Make an assessment of the extent of public sector corruption in Nigeria and the rest of the world. - Assess the impact of globalization and media influence on economic and financial crimes proliferation. - Be in a position of strength to make assessments of the impact of  more...
ISO 9000 Quality Systems instructor led trainingon-line e-learning cbt (computer based)self directed The details of the course: Objectives: - Demonstrate an understanding of the importance of quality standards - Explain what the International Organization of Standardizations (ISO) represents - Exhibit an understanding of the structure of ISO, as an organisation - Explain ISO code of ethics - Explain the benefits of ISO to organisations - Identify the hallmarks of the ISO as a brand -  more...
International Trade Promotion and Marketing instructor led trainingon-line e-learning cbt (computer based)self directed A. Course Objectives: By The Conclusion Of The Specific Learning Activities, Delegates Will Be Able To: - Distinguish Between Different Approaches To Marketing And Their Underlying Philosophies - Demonstrate An Awareness Of The Importance Of The Marketing Mix To Product Or Service Success - List The Different Stages In The Product Life Cycle - Demonstrate An Understanding Of Why  more...
Corporate Governance Principles and Practice instructor led trainingon-line e-learning cbt (computer based)self directed A. COURSE OBJECTIVES: 1. Functions of Management: An Introduction At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning  more...
Corporate Governance and Strategic Management instructor led trainingon-line e-learning cbt (computer based)self directed A. COURSE OBJECTIVES: 1. Functions of Management: An Introduction At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning  more...
Financial Accounting and Management Accounting instructor led trainingon-line e-learning cbt (computer based)self directed PROGRAMME OUTLINE FINANCIAL ACCOUNTING Part One: A conceptual framework: setting the scene Module 1: Who needs accounting? Learning outcomes - Introduction - The development of a conceptual framework - The Statement of Principles - Types of business entity - Users and their information needs - General purpose or specific purpose financial statements? - Stewards  more...
Conveyancing and Property valuation instructor led trainingon-line e-learning cbt (computer based)self directed The outline of the course: Objectives: - Distinguish between a basic survey and a full structural survey - Determine when a full structural survey is necessary - Argue on the cost effectiveness of a structural survey - Detail the factors that should be taken into account when conducting a commercial property valuation - Relate the pertinent factors in private property valuation -  more...
Client or Customer Care instructor led trainingself directed By the conclusion of the specific learning & development activities, delegates will be able to: 1. Demonstrate an understanding of value of front-line staff to organisational effectiveness; 2. Exhibit competence in fundamental aspects of customer/ client service - incorporating sensitivity to clientsa ™ needs; 3. Exhibit a a functionala ™ level of interpersonal relationship; 4.  more...
MSc Human Resource Training and Development Management instructor led trainingon-line e-learning cbt (computer based)self directed A. Semester 1 A. 1 OBJECTIVES: A. 1. 1 Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. -  more...
Human ResourceManagement a Practitioners Approach instructor led trainingon-line e-learning cbt (computer based)self directed The Objectives of the course: MODULE 1.: Human Resource and Personnel Management - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. - Demonstrate an appreciation of important of welfare in the development of personal management and human  more...
From Pitman Training Centre London
Telephone Skills Training workshop / seminar This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...
Lotus Course Building Web Applications with IBM Lotus Domino Designer 8 This course extends and applies participants' Domino application development skills by teaching them how to use the Domino tools to design and develop dynamic Web applications. Students learn how to efficiently use Domino fields and page layout design elements in Web pages. They also learn how to use JavaScript in their Domino application. Students do not need to know how to program in  more...
From Alan Mars
Speak with Confidence. Free Your Voice. Presentation Skills Training. Brighton & Hove, East Sussex, BN. September 24th instructor led training SPEAKING WITH CONFIDENCE & FREEING YOUR VOICE Hove. Sunday 24th September 2006. Developing personal presence Voice-work and centering techniques Structuring your thoughts Reading your audience Alexander Technique "Novice" presenters especially welcome! VENUES - 26 Ventnor Villas, Hove , BN3 3DE TIMES - Workshops run from 11am until 4. 30pm COST & BOOKING - 49 per workshop  more...
From Mullan Training
Adobe In Design instructor led traininggroup study and discussioncoursewarecomputer lab Our 2 day Introduction to Adobe InDesign course, provides a solid grounding in this powerful desktop publishing program. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe InDesign is necessary. BENEFITS Students will learn how to produce both single page documents, newsletters and also multipage magazine layouts. The course covers the major page  more...
Adobe Acrobat instructor led traininggroup study and discussioncoursewarecomputer lab ADOBE ACROBAT This 1 day Introduction to Adobe Acrobat training course introduces students to the basics of Acrobat. PREREQUISITES Knowledge of the windows interface would be required. No experience of Adobe Acrobat is necessary. BENEFITS Adobe Acrobat is increasingly used as the format of choice for sending pre-press documents to remote print service providers. It offers one of the  more...
From silicon beach training
ITIL V3 Foundation Training instructor led traininggroup study and discussioncourseware This ITIL Foundation course will provide delegates with a 'best practice' approach to all aspects of the service lifestyle for successful delivery and support of quality IT services. The ITIL training course is an intensive introduction to the ITIL service management framework which consists of short lectures, discussions, examination technique, mock examinations and an invigilated exam on the  more...
Lean Processes and Tools Training instructor led traininggroup study and discussioncoursewareworkshop / seminar This Lean Processes & Tools training course provides delegates with a practical introduction to the lean methods and tools so that they can undertake process improvement activities. Lean thinking is based on the legendary Toyota Production System that produces very high quality products; in a very short time and at a low cost. Lean provides a methodology and tools that enable organisations to  more...
From H2 Training & Consultancy Ltd
Customer Service instructor led traininggroup study and discussionworkshop / seminar Good customer service is the basis for sustained increases organisational success. This course will enable participants to meet the ever-increasing needs of their customers, and can be developed from a range of modules to meet your exact requirements. The course will use a range of relevant, powerful and motivating activities that draw on participants own experiences and generate ideas to make  more...
Negotiation Skills instructor led traininggroup study and discussionworkshop / seminar The development of on-going professional relationships is key to any successful organisation. Unless negotiations achieve a win-win outcome, it is likely that such relationships will break down over time. This course will enable delegates to become effective negotiators, both externally with other organisations, customers and suppliers, and internally, within day-to-day routine discussions with  more...
From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive instructor led traininggroup study and discussionworkshop / seminar Learn powerful NLP skills in small groups with experienced trainers and become certified as a Licensed NLP Practitionera through the Society of Neuro-Linguistic Programming (SNLP). Course Focus: * How to use language most effectively, both to communicate with yourself and others. * How to change unwanted behaviours, develop inner resources and increase your personal effectiveness.  more...
From Fintuition
Performance Analysis of Hedge Funds instructor led traininggroup study and discussioncoursewareworkshop / seminarcomputer lab Since 2009 the hedge fund industry looks very different. Due to the poor performance of many funds, redemption issues and the Madoff scam, investors, service providers and other market participants interested in hedge funds will ask questions as to when and whether to invest into hedge funds. Key will be how to measure risks and returns and to what extent analysts can rely on past. A two-day  more...
Understanding Investing and Managing UCITS III Hedge Funds VERVIEW The hedge fund and asset management industry is undergoing a major change: European politicians have been pushing for a more regulated, on shore industry. Hence offshore structures which are most common with hedge funds will be more difficult to distribute in Europe. This course within the UCITS framework examines the risks, strategies to win business and offshore vehicles. WHAT YOU  more...
From WWP Training Ltd
Plain English A clearly written document can facilitate important business decisions by being easy to read and understand. Our programme focuses on giving you the confidence and skills to write business documents in a clear manner using Plain English and avoid using technical or industry jargon. This programme is for anyone who has to write formal business documents, customer service letters, standard  more...
ITIL V3 Foundation Aims This course provides comprehensive first-level training for anyone involved in the provision, support, and delivery of IT Services. It is a 3 day training course leading to the V3 Foundation Certificate in IT Service Management. During the course, delegates will gain knowledge of best practice terminology, the structure and basic concepts of ITIL ® V3 Service Management. The course  more...
ITIL v2-v3 Managers Bridge Aims Individuals who require an understanding of the new ITIL ® framework and how it may be used to enhance the quality of IT Service Management within their organisation should attend this course, The course is led by a qualified instructor, using lectures, discussions, exercises and mock examination in preparation for the multiple choice ISEB Examination which is held at the end of the  more...
ITIL Operational Support and Analysis Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall  more...
ITIL Planning Protection and Optimisation Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Capacity Management, Availability Management, ITSCM, Information Security Management, Demand Management and Risk Management processes as an integral part of its overall business-focused Services Framework. Prerequisites The course is suitable for  more...
ITIL Service Capatibility Release Control and Validation Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focused Services  more...
ITIL Service Offerings and Agreements Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management and Business Relationship Management as integral parts of its overall business-focused Services Framework.  more...
ITIL Continual Service Improvement Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Continual Service Improvement (CSI) and the management and control of the activities and techniques within the CSI stage. The course also looks at the concept of CSI as a practice and at the interfaces between CSI and the other stages of the ITIL ® Service  more...
ITIL Service Design Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Design and the management and control of the activities and techniques within the Service Design stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also looks at  more...
ITIL Service Strategy Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Strategy and the management and control of the activities and techniques within the Service Strategy stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also looks  more...
ITIL Service Transition Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Transition and the management and control of the activities and techniques within the Service Transition stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also  more...
ITIL Service Operation Aims The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Operation and the management and control of the activities and techniques within the Service Operation stage of the lifecycle; but not the detail of each of the supporting processes (which are covered in detail in the capability courses). The course also  more...
ITIL Managing Across the Lifecycle Aims This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme. The Managing Across the Lifecycle course is compulsory for those wishing to gain the ITIL ® Expert qualification and is worth 5 credits. Prerequisites Delegates are required to have achieved a minimum of 17 credits from  more...
Selling through service Selling is an extension of good customer service a if we make our customers happy they will be more receptive to buying from us. This programme is for you if You are required to influence your customers to buy your products / services You would like to know how to generate more interest and be more sales-focussed You would benefit from new ideas, approaches, tips and techniques  more...
Key Account Management Maintain your relationships and increase sales The ultimate goal for any sales professional is to build and maintain a long-term relationship with their customers. The potential of such relationships is critical to any organisationa ™s success and learning how to maximise and maintain the key accounts is essential. This programme will demonstrate how to achieve success by employing a  more...
Time to Succeed Make time for success The ability to manage time is an essential skill for effective people. Those who use these techniques routinely are the highest achievers in all walks of life, from business to sport to public service. This programme is for you if you seem to spend your days stressed, disorganised or frustrated at the a lacka of time you encounter. Intensive and time-efficient, this  more...
Work Life Balance The world of work has changed. In our 24/ 7 x 365 society, customers expect service at times that suit them and we more frequently have to juggle responsibilities at home and at work. When employees are asked about work, the two concerns that emerge most frequently (from CIPD surveys) are long hours and work intensity. These findings help to explain the increased interest being shown in the issue  more...
Achieving Excellence in Customer Care Positive route to success Anyone who communicates with internal and/ or external customers and provides a service to them, either face to face or on the telephone, needs to understand the importance of good customer care. This programme is for you if you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn  more...
Customer Focus on the Telephone You never get a second chance to make a first impression! Your first ever contact with a customer will probably be over the phone. They will be forming an opinion of you from that moment a and that first impression can either have them keen to learn more about your products or services - or have them going elsewhere. Taking a professional approach to customer service on the telephone is  more...
From XChange Training UK
Adobe InDesign CS3 - Two Day Introduction Training Course instructor led traininggroup study and discussioncomputer labClassroom tuition Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe InDesign CS3 - One Day Intermediate training Course Classroom tuition Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe InDesign CS3 - Two Day Intermediate training Course instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe InDesign CS3 for QuarkXPress users One Day Training Course instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe InDesign CS3 for QuarkXPress users Two Day Training Course Classroom instruction Adobe InDesign CS3 is the page layout application of choice for many users. It contains a host of advanced text, colour, print and layout features not found in any other application that can be applied to text and objects It also boasts an interface similar to Adobe s other leading design applications and so is intuitive for users of these applications. Further, Adobe InDesign CS3 integrates  more...
Adobe Illustrator CS3 - One Day Introduction training instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...
Adobe Photoshop CS3 Extended - Two Day Bespoke Training Course Classroom instruction Adobe Photoshop CS3 Extended is the ultimate image editing application providing extra features over the normal Photoshop CS3 application used by the majority of design professionals throughout the world. Photoshop CS3 offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector  more...
Adobe Dreamweaver CS3 - One Day Introduction training Classroom instruction Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...
Adobe Dreamweaver CS3 - Two Day Introduction training instructor led traininggroup study and discussioncomputer labClassroom tuition Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...
Adobe Dreamweaver CS3 - One Day Intermediate training Classroom instruction Dreamweaver CS3 is the latest incarnation of the leading web development and site management application previously known under the Macromedia branding. Its powerful tools allow you to build and manage great web sites all through an intuitive graphical user interface. It integrates perfectly with Adobe's other leading applications like Flash and Photoshop and respects all the latest internet  more...
Adobe Flash CS3 - One Day Introduction training instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe Flash CS3 is now a web standard and the only widely distributed technology for integrating vector graphics and animation into web sites. This combination of design and animation tools is complimented by a strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features,  more...
Adobe Flash CS3 - Two Day Introduction training instructor led traininggroup study and discussioncomputer labClassroom instruction Adobe Flash CS3 is now a web standard and the only widely distributed technology for integrating vector graphics and animation into web sites. This combination of design and animation tools is complimented by a strong development environment that allows programmers to create highly interactive database driven technologies. Adobe Flash CS3 sees the arrival of a host of exciting new features,  more...
Adobe Creative Suite Design Introduction Masterclass - London This course is a comprehensive scheduled introduction to the CS3 design applications of Photoshop CS3, InDesign CS3, Illustrator CS3 and Adobe Bridge offered as a 5 day Masterclass course. Delegates will be trained how to use Adobe Photoshop CS3 tools for painting, retouching, and enhancing images. In addition, you will be able to work with layers and layer selections. You'll be able to utilise  more...
Adobe InDesign CS4 Two Day Introduction This scheduled InDesign introduction training course allows you to learn about the tools and features available in Adobe Indesign CS4 which take desktop publishing and design to a new level combining extraordinary production power and creative freedom with tight integration with Adobe Photoshop, Illustrator and Acrobat software. You will learn to create simple documents and prepare them for print  more...
Adobe InDesign CS4 Four Day Masterclass The scheduled InDesign Masterclass training course allows you to learn InDesign CS4 from introduction to advanced level in just 4 days! Learn about the tools and features available in Adobe Indesign CS4 which take desktop publishing and design to a new level combining extraordinary production power and creative freedom with tight integration with Adobe Photoshop, Illustrator and Acrobat software.  more...
Adobe Creative Suite 4 Design Introduction Masterclass This course is a comprehensive scheduled introduction to the CS4 design applications of Photoshop CS4, InDesign CS4, Illustrator CS4 and Adobe Bridge offered as a 5 day Masterclass course. Delegates will be trained how to use Adobe Photoshop CS4 tools for painting, retouching, and enhancing images. In addition, you will be able to work with layers and layer selections. You'll be able to utilise  more...
From Fintuition
Due Diligence on Hedge Funds Due to the recent cases of fraud (Madoff scam et al) and other operational driven issues the hedge fund industry will look very different in 2010. Investors, service providers and other market participants interested in hedge funds will have to ask questions as to the stability of hedge funds. The trainer, Jacob H Schmidt, will cover all aspects of proper due diligence in this course.  more...
Hedge Fund Strategies instructor led trainingcoursewareworkshop / seminar This course examines in detail the principal hedge fund and proprietary trading strategies that drive the need for securities financing, combining an academic approach with real life illustrations from hedge fund managers themselves. In 2010 the hedge fund industry is already looking very different. Due to the rapid changes in the industry, all investors, service providers and other market  more...
From Control Security Limited
BTEC EDEXCEL LEVEL 2Door Supervisor Training Door Supervisor Training Level 2 Award in Door Supervision. Control Security Ltd has a team of Trainers with vast expertise in the Security Industry including Door Supervision. For the last few years there have been many changes in the security industry including the licensing of Door Supervisors and the improvement in training standards. Our Door Supervisors training use real scerinos that  more...
BTEC Level 2 Control Security Ltd offer training in vehicle immobilisation once a month in a Central London Location for trainees within the wheel clamping industry. Courses are designed for people just starting out within the Wheel clamping industry of for people who may be returning to the industry. Who is the course for? For those currently working as a Wheel Clamping or those wishing to begin work as a  more...
BTEC Level 2 Certificate in Lean Organisation Management Techniques Level 2 BTEC Certificate in Lean Organisation Management Techniques Lean is a term used to express a range of business improvement techniques. It originated from the need to constantly improve quality while reducing the costs of the production performance in the manufacturing industry. The concepts of this approach are now used as the basis for improvement in the workplace in nonmanufacturing  more...
TRAINING INSTRUCTORS COURSE Edexcel Level 3 and 4BTEC Award in Preparing to Teach in the Lifelong Learning sector ...take this qualification? This introductory Award is a pre-service / new-entrant qualification for anyone wanting to enter teaching or training in the lifelong learning sector. This includes those working in community-based learning and development programmes, employment and work-based learning as well as those in teaching and training in the FE sector. What does this qualification cover?  more...
From XChange Training UK
Adobe Photoshop CS3 Extended - One Day Bespoke Training Course Classroom tuition Adobe Photoshop CS3 Extended is the ultimate image editing application providing extra features over the normal Photoshop CS3 application used by the majority of design professionals throughout the world. Photoshop CS3 offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector  more...
Adobe Photoshop CS3 - One Day Intermediate Training Course Classroom instruction Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...
Adobe Photoshop CS3 - Two Day Introduction Training Course Classroom instruction Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...
Adobe Photoshop CS3 - One Day Introduction Training Course Classroom instruction Adobe Photoshop CS3 is the standard image editing application used by the majority of design professionals throughout the world. It offers incredible creative freedom both in terms of manipulating exisiting images, creating new art work, and integrating all design elements. Photoshop CS3 also supports vector graphics, easy automation, and a wide range of other improved features, including the  more...
Adobe Illustrator CS3 - Two Day Intermediate training Classroom instruction Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...
Adobe Illustrator CS3 - One Day Intermediate training Classroom instruction Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...
Adobe Illustrator CS3 - Two Day Introduction training Classroom instruction Adobe Illustrator CS3 is the latest version of Adobe's industry standard vector-based illustrating tool and with the likely demise of Freehand it looks set to retain its crown for some time. It is used by graphic designers throughout the world to create a vast variety of different media including illustrations, package designs, leaflets & flyers, web graphics & animations, notice boards,  more...
From Control Security Limited
National Door supervisors Training instructor led traininggroup study and discussion This is the course you required to became a licenced door supervisor in the United Kingdom .We aim to provide the highest Level of service Possible in the united Kingdom .  more...
From Skillstudio Limited
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Glasgow) instructor led trainingworkshop / seminar Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of  more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Manchester) instructor led trainingworkshop / seminar Each workshop comes with a FREE Follow Up Service by telephone and email. Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short  more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in London) instructor led trainingworkshop / seminar Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal for people who already have experience of presenting or public speaking and now want to work on their delivery skills. You will be asked to prepare two short presentations (of roughly 5 minutes duration) before the course,  more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Birmingham) instructor led trainingworkshop / seminar Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of  more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Edinburgh) instructor led trainingworkshop / seminar Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of  more...
Effective Presentation & Public Speaking Skills Workshop (2-day Intermediate Training Course in Leeds) instructor led trainingworkshop / seminar Effective Presentation Skills is an intensive two-day training course which will help you to deliver presentations more effectively and successfully. The course is ideal if you already have experience of presenting or public speaking and now want to work on your delivery skills. You will be asked to prepare two short presentations (lasting roughly 5 minutes each) before the course, both of  more...
Advanced Presentation & Public Speaking Skills Workshop (2-day Interactive Training Course in London) instructor led trainingworkshop / seminar Powerful Presentation Skills is an intensive and highly interactive two-day training course to help ensure you get the most from every presentation opportunity. The course is ideal if you are an experienced presenter or public speaker and now want to achieve more with your presentations. You will gain a wide range of practical experience through many exercises (voice, physical presence,  more...
Vocal Impact & Voice Coaching Workshop (1-day Interactive Training Course in Manchester) instructor led trainingworkshop / seminar Personal Vocal Impact is our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further  more...
Vocal Impact & Voice Coaching Workshop (1-day Interactive Training Course in Central London) instructor led trainingworkshop / seminar Personal Vocal Impact is our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further  more...
Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Edinburgh) instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Glasgow) instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Manchester) instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Leeds) instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in Birmingham) instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
Beginners Presentation & Public Speaking Skills Workshop (1-day Interactive Training Course in London) instructor led trainingworkshop / seminar Our Skillstudio trainers understand that it's quite natural for you to feel very nervous or even terrified when presenting for the first time. But they'll help you conquer your fears using simple, practical techniques which you'll learn on our one-day workshop. The same people who felt worried before the course simply can't believe that they have managed to control their nerves, stand up in  more...
Body Language Awareness Training Course (1-day Interactive Workshop in London) instructor led trainingworkshop / seminar Although sometimes over hyped body language awareness is very important in many aspects of our everyday business and social life. If you're leading a meeting, delivering a proposal or trying to convince people that what you are saying is a good idea, your body language is also "communicating" as you speak. And if your body language is in sync with your message then you stand a far greater  more...
Effective Communication Skills Training Course (1-day Interactive Workshop in London) instructor led trainingworkshop / seminar Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
Effective Communication Skills Training Course (1-day Interactive Workshop in Manchester) instructor led trainingworkshop / seminar The Effective Communication Skills workshop from Skillstudio is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises,  more...
Effective Communication Skills Training Course (1-day Interactive Workshop in Glasgow) instructor led trainingworkshop / seminar Effective Communication Skills is a one-day training course which will help you to express yourself more effectively, have more influence with your colleagues and appear more confident in front of others. This is a highly practical and interactive course. You will be working both individually and in small groups on a variety of vocal and practical exercises, interactive discussions and role  more...
Voice Training & Vocal Skills - Edinburgh workshop / seminar Personal Vocal Impact is our one-day public workshop has been designed to help you develop the key vocal skills you need to enhance your personal impact. This workshop will help you speak with greater confidence and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further  more...
From Pitman Training Centre Notting Hill
Lotus Notes Domino 8.5 Building Collaborative Applications Workshop instructor led training This 3-day course is for customers who need to add more value and extend functionality beyond e-mail to Lotus Domino applications and collaborate in real time. Lotus Notes 8. 5 continues to incorporate the open standards of the Eclipse application development framework and a component-based service-oriented architecture (SOA). Developers and customers now have the ability to build Domino  more...
From Spectrum Training Services
Consultancy Skills for Training and Development Professionals instructor led traininggroup study and discussioncoursewareworkshop / seminarIn House Designed for you if: You are a training and development consultant, HR business partner or a training manager and you wish to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you. Outcomes You will be  more...
The Executive Secretary - Excellence Programme workshop / seminar As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives. This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the managers success.  more...
The Executive Secretary - Excellence Programme workshop / seminarIn House Programme As an essential member of the team the effective secretary must maintain high levels of service delivery o ensure the achievement of organisational objectives. This programme highlights the importance of this role within a company and aims to provide the skills with which the effective secretary can contribute fully to the managers success. This programme is delivered in house and it is  more...
Graduate Development - Developing Business Awareness workshop / seminarIn House Course Introduction: This programme has been designed to enable you to understand what the business values, and to provide you with the skills, behaviours techniques and tools that you require to make a huge and successful contribution to business in the oil and gas industry. The pace and complexity of change in the business world means that we all need to evaluate constantly how we interact with the  more...
Appraising for Peak Performance workshop / seminar Introduction: Ita ™s that time of the year again, time for the performance appraisal discussion. A very small part of the performance management process that provides an incredible opportunity for the participants to engage in discussion about what motivates them towards goals and to seek support for the things that hold them back. So why is performance appraisal one of the greatest  more...
From Web Worx Training
Twitter For Business Training Course instructor led trainingworkshop / seminar ONE-TO-ONE Training Workshop, relevant to you and your business. Unless you never read the news, you cannot fail to have heard of Twitter. Twitter is a "micro-blogging" service that allows you to make posts with a maximum of 140 characters, known as a tweets.a ™ It is widely acknowledged to be the fastest growing social media tool in the world. According to research group Nielsen, the  more...
Social Media Marketing Training Course instructor led trainingworkshop / seminar ONE-TO-ONE Training Workshop, relevant to you and your business. Many companies are now incorporating blogs into their marketing strategies to interact directly with their audiences, give their brands a personality, drive targeted web traffic and increase engagement. Easy to set up and with a very low outlay, blogs give companies the chance to raise their profile and better connect with customers.  more...
Google Maps Optimisation Training Course instructor led trainingworkshop / seminar ONE-TO-ONE Training Workshop, relevant to you and your business. It used to be that when people wanted a local business or service provider they grabbed the yellow pages. Well not any more... over 65% of people use the internet. If your customers are locally based, the importance of concentrating on the local optimisation of your website and local directory listings is paramount. Millions of  more...
Affiliate Marketing Training Course instructor led trainingworkshop / seminar ONE-TO-ONE Training Workshop, relevant to you and your business. The premise of affiliate marketing is very simple; it is like a commercial referral scheme. For example, if you refer your friend to join Sky TV, then Sky would give you some sort of incentive or a gift for doing so. In affiliate marketing, it is a little different because instead of referring your friend, you refer online visitors  more...
How To Promote Your Business On The Internet instructor led training Free to Attend Location: Web Worx, Albrighton, Wolverhampton Various Dates & Times Available 09. 30am - 12. 30pm As traditional retail struggles in the current market conditions online sales continue to grow expanding to nearly 20% of the total, national retail spend. This year the UK will be spending over 4 billion each month online. Can your business afford to miss out on this ever  more...
From Cosensa Learning & Development Ltd
Customer Care - Developing a Care Culture Course Objectives: Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care  more...
Managing Excellent Customer Service Course Objectives: The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience. This course prepares delegates to face the management challenges of successfully implementing an empowered customer service function and communicating it  more...
Fire Safety Risk Assessment - The Fire Safety Northern Ireland Regulations 2006 Course Objectives: Under The Fire Safety (Northern Ireland) Regulations 2006, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. The aim is to simplify, rationalise and consolidate existing fire safety legislation. It will provide  more...
Fire Safety Risk Assessment - The Regulatory Reform Fire Safety Order 2005 Course Objectives: Under The Regulatory Reform (Fire Safety) Order 2005, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. The aim is to simplify, rationalise and consolidate existing fire safety legislation. It will provide for  more...
The Role of the Fire Marshal Course Objectives: Fire & Rescue Service guidance stresses the importance of good fire prevention and protection management and the prompt and orderly evacuation of premises in the event of an alarm situation. This course demonstrates the key actions staff should follow on discovery of a fire or in raising an alarm and how this is crucial to ensure effective fire safety in the workplace.  more...
Ethical Selling Techniques Course Objectives: Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.  more...
Outbound Telephone Sales Course Objectives: The aim of this course is to enable delegates to have the confidence to make successful cold calls, use appropriate questioning techniques and identify selling opportunities and act upon them appropriately. Delegates discuss and put into practice, with simulated role-play, up-to-date techniques required for making productive telephone sales calls. This enables better results  more...
From NobleProg - IT training courses
OpenESB-Java CAPS for developers and architects entry level instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab This course is dedicated for technical people who want to learn OpenESB. The training details the technical concepts required for a good understanding of service integration design and development. It covers standard specifications like XML Schemas, WSDL and BPEL use by OpenESB. This 2 days course provides you with the basic knowledge to understand OpenESB principles and designs. For an immediate  more...
A Practical Guide to Successful Pricing Strategies instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab Why should you attend? We live and work in an increasingly global market which offers opportunities at every turn which we need to take. However, with those opportunities come increased competition and most of the complexities remain in place. Knowing the best ways to find and select the most suitable and competitive price for your product or services is crucial to the success and growth of  more...
Oracle Service Bus 11g - Design and Integration instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab This course is targeted to SOA architects and developers. It consists of theory classes and hands-on sessions on each of the topics to cover all essential features of Oracle Service Bus 11g. This course will be delivered by industry experts with vast knowledge of Oracle SOA Suite, Web services, ESB, XML, SOA and related topics like Java/ J2EE, etc. Consisting of a mixture of theory and  more...
Oracle Database 11g Performance Tuning instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab Module 1. Basic Tuning Tools * Monitoring tools overview * Enterprise Manager * V$ Views, Statistics and Metrics * Wait Events Module 2. Using Automatic Workload Repository * Managing the Automatic Workload Repository * Real Time SQL Monitoring Module 3. Defining Problems * Defining the Problem * Limit the Scope and Setting the Priority *  more...
SOA- the Business View Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab Basic Windows Knowledge Some exposure to Business process analysis  more...
ITIL V3 Foundations Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar The ITIL training prepares participants for the Foundation certificate in Service Management. It enables participants to articulate the purpose and objectives of Service Management It introduces the concepts and processes of Service Management for the support and delivery of quality IT services.  more...
Building composite solutions with Oracle SOA Suite 11gR1 Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar The training starts by introducing key SOA concepts, and emerging standards such as Service Component Architecture (SCA), that are key to understanding Oracle SOA Suite 11g. The remainder of the training will guide the delegates through the complete breadth of features and components offered by Oracle SOA Suite 11g. By taking this course, you will learn how to build a services-oriented composite  more...
Oracle Service Bus Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab Requirements It needs the Oracle Service Bus, Oracle weblogic workshop  more...
Service Oriented Analysis and Design Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab During this course, we give an overview of the role of the UML modelling language in the context of SOA. We will use industry-standard modelling tools and you will learn the capabilities of UML in the area of service orientation. You will gain insight into the added value of using service contracts as part of your development process.  more...
SOA for Architects and Managers Overview Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab This course has been created for managers and architects planning to implement or currently implementing SOA solutions. It gives the overview of pros and cons of SOA and explains when, why and which part of SOA you should use. Some of the questions the course can answer: * What are the benefits of employing SOA * What are the risks associated with the SOA approach * What are  more...
SOA 20 and EDA Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab Our ED-SOA training focuses on building and analysing an architecture framework that builds upon the SOA reference architecture. Services are used as event generators, signifying a problem or impending problem, an opportunity, a threshold, or a deviation.  more...
WebServices with SOAP and WSDL Basics Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab * Why do we need Web Services? * Service-Oriented Architecture Principles (SOA) * HTTP and XML - what is the whole buzz about? * Simple Object Access Protocol (SOAP) * Web Service Description Language (WSDL) * Universal Description, Discovery and Integration (UDDI) * The WS-* profiles - what are these? * REST  more...
Enabling SOA with BPM and BPMN Training Course instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab Although SOA is not specific to BPM software, there are a number of natural synergies between BPM and SOA. Perhaps most obvious of these is the separation of business process management as an independent function, allowing processes to be designed independently of any single application and leveraged as shared business logic.  more...
From Making the Link
Leading a Winning Team Making the link are offering clients selected opportunities to develop Leadership and Management teams, with up to 1000 funding from the Leadership and Management Advisory Service. Now is the time to invest with confidence in team development solutions that take business performance to a higher level. MTL work with clients to deliver exceptional business results, using a combination of  more...
From Skills Matter
Udi Dahans Enterprise Development with NServiceBus Udi Dahan will be coming to The Skills Matter eXchange to delivera course on "Enterprise Development with NServiceBus". The course will teach you all the ins-and-outs of NServiceBus - the most popular, open-source service bus for .NET. Used in production since 2006, NServiceBus is now used in hundreds of companies in finance, healthcare, retail, SaaS, web 2. 0, and more. From basic one-way  more...
Robert Schneiders Mission Critical Service Testing Using soapUI Pro Robert D. Schneider, senior consultant and trainer. He has provided distributed computing, database optimization, and other technical expertise to a wide variety of enterprises in the financial, technology, and government sectors, and author of six books and numerous articles on advanced technical topics such as Cloud Computing, Service Oriented Architecture (SOA), open source, and relational  more...
Advanced Distributed Systems Design with SOA - 5 days - UK instructor led trainingcoursewarecomputer lab Designing large-scale distributed systems is hard. New technologies make it easier to comply with todaya ™s communications and security standards, but dona ™t auto-magically give you a robust and scalable system. Join Udi for a course packed with the wisdom of companies like SUN, Amazon and EBay. Tried-and-true theories and fallacies will be shown, keeping you from making those same  more...
Brian Slettens Semantic Web Technologies Bootcamp - 5 days - UK instructor led trainingworkshop / seminarcomputer lab This exciting Semantic Web Technologies Bootcamp, provides a broad, example-driven introduction to a compelling vision for the future of computing that follows on the success of the Web. You will learn how the technical and business value of Semantic Web technologies is available and useful today behind firewalls as well as on the public Web. Organisations are struggling with data integration  more...
Core TAPESTRY Web Application Development with TAPESTRY - 3 days - UK instructor led trainingcoursewarecomputer lab This Tapestry workshop gently leads you into the way of Tapestry, and helps you understand exactly what it is that Tapestry does and even how it operates internally. Howard strongly believes that, when it comes to technology, people learn through their fingertips. To that aim, he teaches Tapestry as an interactive workshop consisting of six labs. Each lab teaches a different aspect of Tapestry;  more...
OSGi Dynamic Module System for Java - 4 days - UK instructor led trainingcoursewarecomputer lab This intensive 4-day course on will give you a thorough grounding in the core principles of OSGi, the Dynamic Module System for Java. We start by introducing OSGi and describing how it meets the challenge of building modular, scalable applications in Java. Next we review the three main open-source implementations of OSGi, running them up and installing our first bundles (modules), before  more...
From ULearn College
Certificate in Teaching in Lifelong Learning Sector CTLLS ...eaching in the Lifelong Learning Sector (CTLLS) is for Pre-service or In-service Tutors and Trainers, and is aimed at candidates who: * Would like or require an introduction to teaching in the Lifelong Learning Sector or * Are seeking career progression within their area of work or * Train on a one-to-one and/ or group basis or * Have access to 30 hours teaching. The qualification  more...
Threading course Learn the ancient art of Threading with us at ULearn college. Threading is most commonly used for the shaping of eyebrows, as well as for painless removal of facial hair. It is hugely intricate work, which once mastered will stay with you for the rest of your career and allow you to offer a popular and precise service which many of your competitors cannot.  more...
Semi Permanent Eyelash Extensions The student will learn techniques to enhance the look of the eye lash, helping their client to achieve a fuller, thicker and more defined shape to the eye. Lashes are volumized allowing the wearer the freedom to wake up with luscious lashes everyday. ULearn College ensures all of our Beauty tutors are fully qualified, hugely experienced and dedicated to providing the best possible service to  more...
From Highlander PLC
Indesign CS4 Certification Bootcamp instructor led trainingon-line e-learning cbt (computer based)group study and discussion InDesign CS4 Certification Bootcamp is a blended learning solution which combines the InDesign Getting Started and InDesign Advanced courses into a complete solution for those looking to take their skills from beginner to advanced in one go and prepare for the InDesign CS4 ACE exam. The ACE exam fee is included in the price. This course is ideal for those who are planning to use InDesign for  more...
From MGM Training Limited
Emergency First Aid at Work The First Aid at Work (statutory) course complies with the current Health and Safety (First Aid) Regulations 1981. Successful students receive certificates to show that they are qualified to be First Aiders in the workplace for the next three years. Who should attend a Nominated emergency first aiders, or anyone wanting a comprehensive one day first aid. Course syllabus a  more...
Level 3 Award in Supervising Food Safety in Catering instructor led traininggroup study and discussioncoursewarebook Persons successfully completing this qualification will be able to apply the knowledge relating to supervisor role at all stages of food production including: purchase, delivery, preparation, cooking, service and handling of food. They will understand the role of the supervisor in food preparation and be able to provide examples of effective supervisory management relating to food production. All  more...
From FormaServe Systems Ltd
Webservices on the IBM i instructor led traininggroup study and discussioncoursewarecomputer lab This one-day instructor-led course gives a succinct overview of the process of creating, publishing and using Web services on the IBM i server. It proceeds to explain various topics such as SOA, XML, SOAP and WSDL. Students will use this training to learn to develop the required Webservice components (both server and client side). This course has been developed for real-world, commercial  more...
RPG IV Refresher New Advances instructor led traininggroup study and discussioncoursewarecomputer lab This course explains the latest updates to the RPG IV programming language and how it has evolved over the latest releases. It provides a comprehensive update to this programming language. This intensive 2 day class covers a wide range of topics beginning with a summary of changes in RPG IV and concepts of the ILE environment. During the exercises, the students will use the latest  more...
RPG IV ILE Programming instructor led traininggroup study and discussioncoursewarecomputer lab This course explains the concepts of the RPG IV language and how its used within ILE. It provides a comprehensive introduction to the RPG IV programming language structure and syntax, and will cover the basic concepts of the i5 Integrated Language Environment (ILE). This intensive five day class covers a wide range of topics beginning with a summary of changes in RPG IV and concepts of the  more...
Integrated Language Environment ILE instructor led traininggroup study and discussioncoursewarecomputer lab This course explains the concepts of the Integrated Language Environment or ILE. This intensive two day class covers a wide range of topics beginning with an introduction to the ILE environment. Topics include how is ILE different, ILE predecessors and program types, modules, overview of service programs and program activation, the binding function and using binding directories. Get  more...
From Investment Education PLC
Risks Controls in Securities Operations instructor led trainingworkshop / seminar OBJECTIVE The current environment and recent history has shown the dangers of ineffective or defective Operational Risk Control. Consequences can be massive in terms of financial losses, reputation besides personal career prospects. Regulators are now also paying much more attention to Risks and Controls in Operations in assessing a companya ™s safety, security, and hence Regulatory  more...
From Pearlcatchers Ltd
Customer Service Excellence We believe that to truly achieve Customer Excellence within an organisation, your customers must be at the heart of your organisation, so we work on three key areas: a Culture / Attitudes a Processes / Systems a Skills / Knowledge We help you to create a Customer-focussed Culture, review your customer processes and offer training so you can gain skills and tools to put your customers  more...
From Modulus
SQL SERVER 2008 REPORTING SERVICES from Modulus Training instructor led trainingcoursewareworkshop / seminarcomputer lab In this course, you will learn how to use SQL Server 2008 Reporting Services. Explore its basic architecture and gain a basic understanding of the components of SSRS 2008. You'll then explore tabular and list reports that employ datasets and data regions. As you progress you'll learn to add custom expressions, custom functions and format your reports using Visual Studio 2008 and SQL Server 2008  more...
From PCC (Psychology of Culture Change) LLP
Business Diagnostix ( OOQ ) instructor led traininggroup study and discussionworkshop / seminarcomputer labInterview / meetings / questionaires At an organisational level, we provide an exclusive assessment of the attitudes and opinions that form the cultural layers of an organisation, which often unconsciously inhibit the performance that leaders aim to improve. We provide a gap analysis that clearly highlights those areas which will most benefit the sustainable continuous improvement and overall performance of the organisation.  more...
Executive Coaching and Mentoring study at homeself directedworkshop / seminarOne to one support PCC provide support for Executives who require professional, mature experts in all matters related to change; Our seasoned team can support individuals at both a personal development and professional level. In our experience we have found the most valuable service offered to senior managers and execs is an ear to listen and a compassionate yet educated, experienced and structured opinion for  more...
4DC - My Role as Leader instructor led trainingstudy at homegroup study and discussioncoursewareself directedworkshop / seminartrain the trainerEEE (Emotional Environmental Experience) 4DC - My Role As Leader Understanding the psychology behind Culture Change PCC provides exclusive and advanced Leadership development courses, that are at the heart of our coaching, mentoring, strategic development and tools and techniques training services. This exclusive course provides a practical route to innovation, creativity, empowerment, engagement and ownership that becomes  more...
From Modulus
ITIL v3 Foundation Bridge for IT Training instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab This ITIL courseware training guide book will prepare students for the ITIL ® version 3 Foundation certificate. Since this course highlights the new topics in ITIL version 3 and the main differences from earlier ITIL versions, it is only intended for existing holders of previous versions of ITIL Foundation certificates. The ITIL Foundation Bridge certificate in IT Service Management is not  more...
ITIL v3 Foundation for IT Service Management Training instructor led traininggroup study and discussioncoursewarebookworkshop / seminarcomputer lab This ITIL courseware training guide book will focus on knowledge and comprehension to provide a good grounding in the key concepts, terminology and processes of ITIL v3. This courseware is designed for all levels of IT Service and Support staff. The 3-days of instructional training materials provides IT professionals with the knowledge to write the accredited industry certification exam for the  more...
From Pearlcatchers Ltd
Managing Service Quality - the key to improving the customer experienc instructor led traininggroup study and discussionworkshop / seminar Products have never been better. Service has never been worse. Lucky for you there are so many other disastrous customer experiences available yours won t stand out from the crowd. But what an opportunity . As organisations strive to get closer to their customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable  more...
Developing Internal Consultancy Skills instructor led traininggroup study and discussionworkshop / seminaraccelerated and experiential learning In these changing times, many managers and project leaders are expected to take on the roles of internal consultants responsible for implementing change across organisations. In addition specialists (such as HR and IT) are often required to perform consultancy roles as internal service partners. The role of a consultant is very different to that of an operational manager and requires different  more...
From The Executive Edge Risk Management Ltd
Preparing to Teach in the Lifelong Learning Sector PTLLS instructor led traininggroup study and discussionbookworkshop / seminartrain the trainer The CIEH Level 3 Award in Preparing to Teach in the Lifelong Learning Sector sets the minimum standard for all those in or entering the teaching, learning and development sector. It introduces the knowledge and skills required by teachers to develop and deliver programmes, provide learning support and take responsibility in managing the learning process in post-16 education. Anyone entering  more...
From Safer Food Scores
Level 4 Award in Managing Food Safety in Catering Whoa ™s it for? The qualification is aimed at managers working in a food or drink catering environment. It is also one of the qualifying criteria for those who wish to train others at foundation food hygiene level. Ideally you should already have an intermediate (level 3) food hygiene certificate and a good level of literacy and numeracy. Arrangements are in place for special needs.  more...
Level 3 Award in Supervising Food Safety in Catering instructor led training Whoa ™s it for? This qualification is aimed at supervisors, team leaders, line managers working in catering (and other related industries e. g. those providing food in the care industry). The qualification is also suitable for those owning/ managing smaller catering businesses. There are no pre-requisites for the intermediate food hygiene qualification. However it is a good idea for you to  more...
Level 2 Award for Personal Licence Holders Whoa ™s it for? This one day qualification is intended for candidates working in or preparing to work in any industry that involves the retail sale of alcohol. It is a pre requisite for anyone who wishes to hold a personal licence. There are no pre-requisites for this qualification but it is advised that candidates have a minimum of Level 1 in literacy or numeracy or equivalent. Arrangements  more...
Level 3 Award in PTLLS - Preparing to Teach in the Lifelong Learning Sector Whoa ™s it for? This five day qualification is intended for those entering teaching or training roles, those already in service who need the minimum threshold status as a teacher or trainer within a further education college, adult and community learning centre, or work-based learning or training provider organisation, those wishing to register to deliver CIEH vocationally-related  more...
Level 2 Award in Food Safety in Catering instructor led training Whoa ™s it for? Designed principally for food handlers, this foundation food hygiene training course is also suitable for those providing services to caterers e. g. pest control operators, maintenance engineers, cleaners, laundry and delivery drivers. There are no pre-requisites for the foundation food hygiene training qualification and arrangements are in place for special needs. Whata  more...
From Act Training
Sage 50 Accounts Level 1 study at home Beginners level one day instructor led course on Sage 50 Accounts. Topics include: Topics include: Working with Sage 50 Accounts, Program Basics, Getting Started, Account Names & Numbers, Bank Receipts, Bank Payments, Customers, Suppliers, Service Invoices, Products, Stock Control, Product Invoices, Product Credit Notes, Sending Statements, Customer Receipts, Customer Activity, Purchase Invoices,  more...
From CP Training Consortium
Stakeholders in the Supply Chain - Managing Expectations Contributions and Needs Engaging and managing the key people in the right way. Traditionally, organisations have recognised both internal stakeholders in their business, such as internal service users and providers, staff, colleagues, management, board members and shareholders, and external stakeholders such as customers suppliers and contractors. Less obvious in some cases are the wider community within which the  more...
Transport Management for Operational Supervisors How front-line transport staff satisfy customer demand. A 5-day course. The transport component of the supply operations budget is often the largest single item and, as it responds to indirect demand, one of the most neglected in managerial terms Boost the professionalism of your frontline operational transport staff by giving them: Underpinning knowledge of the technical and regulatory  more...
Specification Writing Specifications are the foundations of the procurement cycle. In todaya ™s business environment where businesses are outsourcing large parts of their activities, the role of the specification is becoming increasingly important. Goods and Services provided by external companies are now complex and have become a key area that requires particular attention. Poor specifications will lead to  more...
Managing Road Transport Fleets The effective management of the transport assets - cars, buses, light and heavy freight vehicles, trailers, MHE, etc - can impact significantly on downtime, availability, customer service, fleet strength and, ultimately, the unit cost of transport and materials.  more...
Practical Materials Storage Management At the heart of the Procurement and Logistics business is the need for materials to be available and in good condition when required for use by the customer. Equip your front line warehouse and storage supervisors with the knowledge and skills that will enable them to: Manage, organise and operate the storage regime and environment most appropriate to the materials in their care Ensure that  more...
Integrated Inventory Management How to achieve Integrated Inventory Management within the supply chain. Effective Inventory Management will deliver improved bottom line financial performance and customer service. Appreciation of the strategic necessity of inventory and mastery of the tactical and operational techniques required is an essential part of the toolkit of any professional manager working in today"s increasingly  more...
From FOSVA Training
Effective Telephone Techniques Attitude management First impressions Managing incoming calls Making outgoing calls a and getting the right person Know your company with confidence Dealing with difficult people Target Audience Customer service staff, administrators, call centre staff, receptionists and those who want to develop a professional telephone manner and great relationships with their customers.  more...
From BlueOrange Consulting Ltd
Camtasia Relay and Camtasia Studio Boot camp instructor led traininggroup study and discussionworkshop / seminar Hurry and sign up now for our FREE Camtasia Relay boot camp. Now you too can discover how to quickly share your presentations and lectures to ensure your knowledge benefits everyone. Relay is easy to use and you'll benefit from: * An easy recording interface for your PC or Mac * Ability to quickly capture your knowledge for immediate access by others * Reduced travel costs,  more...
From Dunstan Thomas ALM
BPMN Training Course Business Process Modelling using BPMN 11 BPMN Training Course; Overview The course is designed for Business Analysts who have a good working knowledge of both UML and Enterprise Architect and wish to upgrade their knowledge in how to use BPMN version 1. 1 to model business processes and how to capture these models efficiently within Enterprise Architect. Who should attend the BPMN with Enterprise Architect training course?  more...
From Pitman Training Hastings
Executive Plus Diploma coursewareself directedbook This course is designed for: Individuals who wish to gain advanced secretarial, IT and business skills to give you the extra advantage in preparation for a career as a Senior Executive Assistant. To enable you to provide an efficient and fully professional service to chief executives and other senior management. The objectives for this course are: To provide you with essential skills to enable  more...
From Professional Automation Support Services Ltd
Rockwell DeviceNet ControlNet instructor led trainingcomputer lab Overview of DeviceNet Network Models Source / destination Producer / consumer Master / Slave Multi-master Peer to Peer Data Exchange Polling Cyclic Change of State Overview of ControlNet Network Models Source / destination Producer / consumer ControlNet and the ISO Seven Layer Model ControlNet Terminology NUT SMAX UMAX LPacket The Keeper Data  more...
From Hands-on-Workshops Healing Institute
SPA staff training DUBAI and ABU DHABI instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar We offer CMA approved courses for your professional staff (of all experience levels) with minimal disruption to your normal business operations. We also offer guidance on adding complementary therapies to your spa repertoire, customizing training based on your current spa services, and recommendations for equipment needed. Whether your goal is to expand your service offerings and client base,  more...
From System Concepts
Managing Safely IOSH Approved instructor led traininggroup study and discussioncoursewareworkshop / seminar This comprehensive 5 day Managing Safely course is accredited by Institution of Occupational Safety and Health (IOSH). It will enable anyone who manages risks and resources to review their departmental systems and introduce practical controls to improve health and safety. This approach will help to: - reduce sickness and absenteeism - improve the productivity of the workforce and the  more...
From Helix Service Management Services Ltd.
ITIL Intermediate Operational Support and Analysis instructor led trainingcourseware Primarily covering Service Operation and Continual Service Improvement processes, including; Event, Incident, Request, Problem, Access, Service Desk, Technical, IT Operations and Application Management Pre-requisite Entry Criteria The following entry criteria must be met by candidates who intend to take any Intermediate certifications, including any of the Capability modules: 1.  more...
ISOIEC 20000 Consultancy ISO/ IEC 20000 is the first world wide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers. ISO/ IEC 20000 is aligned with and complementary to the process approach defined within ITIL from the Office of Government Commerce (OGC). Objectives * To provide an  more...
ITILV3 Foundation instructor led traininggroup study and discussion Objectives of the Course To gain an appreciation of the importance of Service Management to IT and the Business To understand how ITIL can be used to enhance the quality of IT service management within an organisation To enable comprehension and / or awareness of key areas of the 5 ITIL core books: - Service Strategy, Service Design, Service Transition, Service Operation and Continual  more...
From Fire Dragon Coaching Limited
Psychology of Excellence in Sales - 1 Day Training in Kuala Lumpur If you work in sales or negotiation, this course will teach you skills you can use to increase your success right now. On this 1-day Sales Training course we teach you easy-to-learn techniques that are simple and highly effective. Most sales people appreciate that to generate a long-standing successful career, the ability to communicate effectively with people is of great importance. And  more...
From ALS Training
Comprehensive Food Safety Courses for both Accredited and Non-accredited Qualifications ALS Training are a fully accredited Training Centre and our tutors are also accredited by the Chartered Institute of Environmental Health When you purchase a Training course from us you are joining an organisation dedicated to Food Hygiene and Safety. You will be given the opportunity of One to One tutoring. Do not confuse our courses with just resource provision Food Hygiene  more...
From Dever Solutions Limited
Introduction to Lean-Sigma instructor led traininggroup study and discussionworkshop / seminar An overview of lean-sigma suitable as a programme of "Yellow Belt" instruction. Specifically aimed at service organisations this programme translates the world of manufacturing lean into the world of services. Make your change team lean aware and start savind by eliminating waste and improving the experience of your customeers. This programme is of considerable benefit to companies wishing to  more...
From Aspect Training
ADO dot NET for C sharp Developers Overview: Aspect Traininga ™s ADO. NET for C# Developers provides a thorough, detailed and structured walkthrough of ADO. NET concepts Aspect Traininga ™s ADO. NET for C# Developers is useful for .NET developers or architects developing database applications. Prerequisites: Experience with developing C#.NET applications Course Topics: Introducing ADO. NET What Is ADO.  more...
Adobe InDesign Introduction Intermediate Aspecta ™s InDesign introduction / Intermediate training course allows you to learn about the tools and features available in Adobe Indesign which take desktop publishing and design to a new level combining extraordinary production power and creative freedom with tight integration with Adobe Photoshop, Illustrator and Acrobat software. You will learn to create simple documents and prepare  more...
From Medway Safety Limited
CIEH Level 3 Award in PTLLS Preparing to Teach in the Life Long Learning Sector This course is 5 days in duration, from the 26th to 30th September 2011. This qualification has been developed for anyone entering teaching or training roles or already in-service who needs to achieve the minimum threshold status as a teacher in the lifelong learning sector a that is, adult and community learning and development, further education, libraries, archives and information services  more...
CIEH Level 4 Award in Health Safety in the Workplace - 5 day plus examination 14th - 18th November. Examination set approximately 6 weeks later. This course is designed for those working in a business regardless of their product or service range. It is an essential course for all those who have an employment role that includes a responsibility for the health & safety issues within their organisation. It is also an appropriate technical qualification for those wishing to  more...
From ALE Associates Ltd
Hospitality sector training Toastmaster Training Course. All BIIAB courses: Designated Supervisors course. Health and Safety Infection Control SIA Door staff training . BIIAB NCPLH Level 2 National Certificate for Personal Licence Holders Duration One day a The market-leading personal licence holder qualification (NCPLH) and the industry's choice a a 24 hour turnaround of results a Handbook  more...
From Brenell Training Consultants
Customer Service Training instructor led traininggroup study and discussionworkshop / seminar Great customer service is vital to any business and we provide customer service training for businesses and organisations in Bristol and across the UK. Every employee represents your organisation to every client they come into contact with and what they say, how they say it and what they do leaves a lasting impression in the mind of your customers. Our customer service courses ensure  more...
From Focus on Training
ITIL Foundation - Service Mgt v3 instructor led training The latest version of ITIL (IT Infrastructure Library v3) provides a detailed set of best practice for IT Service Management. This foundation course introduces ITIL as a whole - in the context of the service lifecycle. ITIL embodies practices deployed by the world's most successful organisations to optimise their IT services. This Foundation course will introduce key ITIL processes including  more...
From Futuretrend Technologies
Cemap Training instructor led traininggroup study and discussion CeMAP Training: Fast track, comprehensive, absorbable training courses for CeMAP papers 1, 2, 3 exams are all available as the first steps to become a Mortgage Broker or CeMAP qualified Mortgage Advisor. During your training you will be taught how best to deliver advice according to the Financial Services Authority s best practices - ensuring an impartial and transparent level of service  more...
From Frost & Sullivan
The Micro MBA - Make the Winning Strategic Decisions instructor led traininggroup study and discussioncoursewareworkshop / seminar This workshop teaches the essential concepts and tools of analysis generally taught in the core curriculum of an MBA program by using a combination of a business simulation and interactive lectures and discussions. As participants are introduced to the essentials of finance, accounting, strategy marketing and leadership, they have a chance to immediately apply what they have learned in an engaging  more...
From Lash And Thread
Lashlift Eyelash Perming Course Hove Sussex Eyelash Lift is the revolutionary new product used to curl eyelashes. Using silicone pads instead of sticky rollers clients receive a more natural and beautiful curl to their lashes. This service is a great add-on to your existing treatments and looks stunning when used with Eyelash Tinting. A great alternative to Eyelash Extensions. Our Eyelash Lift / Perm course can be completed in a day  more...
From Dita Consulting
Moving Handling Course Our care training delivery team, who are local to you and from care management or care service backgrounds, with their own care qualifications, understand your needs and just how challenging managing a care home or a care service can be. Your care training will be tailored to meet your needs and our flexible approach to both NVQs in care, care management training and your mandatory care  more...
Mental Health and Learning Disabilities Course Title: Mental Health and Learning Disabilities Introduction This training will help you develop the skills needed for a successful career in the Care Sector - whether or not you're already working in the care industry. You'll gain an understanding of the various skills needed to be effective in a nursing or residential home position, and learn about the GSCC Code of Practice for  more...
Care Mental Health Support Training Introduction This training will help you develop the skills needed for a successful career in the Care Sector - whether or not you're already working in the care industry. You'll gain an understanding of the various skills needed to be effective in a nursing or residential home position, and learn about the GSCC Code of Practice for Social Care Workers and the responsibilities of the care  more...
From Eurika TRC
Essential Sales Techniques This 1 day course introduces a relevant and proven framework for moving a sales situation forward from initial contact through to the closing stage. The course will focus on the most crucial elements in the sales cycle, namely determining needs and wants then create a desire for your product/ service. It is applicable across various industry sectors and to those selling products and / or services.  more...
Low Budget but Big Impact Marketing Marketing is just a matter of understanding and communicating effectively with your clients and prospects. Computer technology has enabled us to do this cheaply and effectively. In today's course you will learn 3 principles of how to generate interest in your product or service. Get people to come to you rather than you always going to them. It's just one of our techniques to help you work  more...
From Lash And Thread
Spray Tanning Course Brighton Sussex 1 day diploma Spray Tanning is a popular and lucrative treament to offer for both salons and mobile therapists. Our 1 day course will teach you the correct techniques to offer this great service to your clients. We only use top brands on the course and are currently using FakeBake. Courses are held monthly in Brighton Accredited by The Guild of Beauty Therapists Cost 100 inc vat 10% discount if you  more...
From Spearhead Training Group Ltd
Introduction to Marketing instructor led traininggroup study and discussionworkshop / seminar This is the definitive programme for those who want a full understanding of the marketing function. All aspects of marketing are covered in an exciting and interactive way with tutor led sessions, practical exercises and challenging case studies. This course is the first choice for those who perform, or who are about to perform, a marketing role and who may not have had any formal training.  more...
From The Training Experts Ltd
Effective Telephone Techniques This interactive one day course will ensure that your staff always project the correct image to your potential customers and clients, ensuring your company stands out from the crowd. It is written with both the customer and the organisation in mind and focuses on maximising service and customer care. Target group This course is aimed at any personnel who use the telephone as a means of  more...
Conflict Resolution With high levels of crime in society, it is not surprising that violence and aggression finds its way into the workplace. Regardless of whether the aggression emanates from the challenging behaviour of vulnerable service users, angry clients, members of the public or our own employees, organisations have a duty of care to provide relevant and effective training to reduce workplace violence.  more...
Achieving Excellence in Customer Service This one day course aims to help delegates to explore the concept of excellent customer service and how that differs from acceptable or poor service. It is an intense, powerful and interactive course designed to encourage delegates to question their own behaviours and to consider how they can change for the better. Target Group This course is aimed at any level of personnel who come into  more...
Equality Diversity This one day course aims to provide participants with a highly useful insight into diversity & equality principles and practice. It explores the practical issues surrounding diversity in the work-place, examines the legislation that supports it and understands the benefits that a diverse organisation can derive Target Group This course is aimed at any personnel who wish to gain an insight into  more...
From B-Skill Ltd
Support Services in Healthcare NVQ Level 2 This government funded course is currently aimed at individuals who are currently working in a support service role in a healthcare environment in job roles such as (but not limited to): housekeeping/ domestic, portering/ security, catering, patient administration etc.  more...
From Good Skills Training
First Aid and Defib Instructor Course with Level 3 PTLLS instructor led trainingtrain the trainer First Aid Instructor Course Overview At Good Skills Training we run first aid instructor training courses in London, Bishopa ™s Stortford, Birmingham, Newcastle, Glasgow, Manchester, Southampton and Cardiff. The First Aid Instructor Course is suitable for organisations trying to find ways in which they can cut internal first aid training costs whilst keeping a high quality service and  more...
From Ambar Hamid Training
B2B B2C Marketing Workshop in London In this step-by-step complete evening workshop you will learn exactly how to create your own hugely profitable online entity (completely from scratch) and create an ingenious highly responsive online branding... With the all new "Web Marketing Domination Workshop" you'll easily discover: How to build your very first list, (even if you don't have a single subscriber now!) Why you'll make  more...
From Timian Training and Development
Training Trainers In Challenging Behaviour Learning Disabilities instructor led traininggroup study and discussionbooktrain the trainer This is a five day training course designed to give people the skills to deliver training up to level 4 in physical interventions. WORKING IN PARTNERSHIP Timian Training & Development is experienced at working in close partnership with the organisations using its system of training and approaches to challenging behaviours. Often training will be tailored to meet the needs of the particular  more...
From QED Training
Equality and Diversity Portfolio of Courses instructor led traininggroup study and discussionbookworkshop / seminartrain the trainer 1. Training Course One - Equality Laws and Diversity Issues(including a look at cultural communication) This one day training workshop is designed to raise awareness and understanding of Equality and Diversity amongst people working in the public, private, voluntary and not for profit sectors. It aims to highlight rights and responsibilities of everyone within a company or organisation from a  more...
From Sold Out Trainers
closing on the day instructor led trainingon-line e-learning cbt (computer based)group study and discussionworkshop / seminar Sales People can do all the rapport building, probing for need and matching their service or product with these needs they like, but if they dona ™t ask for the business at the end, it will all be for nothing. This workshop is designed to help sales people to focus on closing the business on the day and includes using professional role play actors to bring the specially written case studies  more...
From BSC (Business Skills Coaching) Ltd
Customer Service The skill of anticipating, judging and delivering what your customer wants.  more...
From The Bridge Media Training Limited
Apple Mac OS X Directory Services 106 This course focuses on both Mac OS X as a directory service client, and Mac OS X Server as a directory server. Cross platform solutions are emphasized in both instances. In working with Mac OS X you will learn how to use network accounts and Kerberos authentication with any common directory service, such as Apple's Open Directory, Microsoft's Active Directory, or an industry-standard LDAP server.  more...
Apple Certified Macintosh Technician FAST TRACK Individuals wishing to become an Apple Certified Macintosh Technician (ACMT) must complete one hardware and one software exam at a minimum. This process can take up to 8 days, but we are offering an ACMT (Fast Track) course for experienced Macintosh engineers requiring the Apple Certified Macintosh Certification in only 4 days. Valid Candidates include previous certified engineers who have let  more...
From Cactus Language
French classes Chicago Cactus is the worlda ™s top language training company, providing courses in over 25 languages, in 45 countries and 150 destinations worldwide. It specialises in all forms of language training, including programs for enterprises and individuals, evening courses, language holidays and school trips, as well as tailor-made packages and Teaching English as a Foreign Language (TEFL). Cactus  more...
TESOL New York Cactus TEFL is the only international admissions and jobs service for TEFL. It delivers up-to-date information on hundreds of TEFL courses throughout the world, which can be used to compare prices.  more...
Teaching English as a foreign language Cactus is the worlda ™s top language training company, providing courses in over 25 languages, in 45 countries and 150 destinations worldwide. It specialises in all forms of language training, including programs for enterprises and individuals, evening courses, language holidays and school trips, as well as tailor-made packages and Teaching English as a Foreign Language (TEFL). Cactus  more...
From Team Training Services
Maybo Communications Conflict Manag Violence in the workplace is on the increase, particularly when your employees deal with the general public. All employers are responsible for the safety of their employees whilst at work. This includes taking action to prevent violence and offering support should this happen. There can be serious consequences if this is not addressed.  more...
From Glass Bead Consulting
Transforming HR to Deliver Business Results This pragmatic 1-Day Executive workshop at the Institute of Directors, London, focuses on the foundational tools and techniques necessary to ensure your HR Transformation project goals are met on time and within budget. Research shows that 40% of HR Transformation projects fail to achieve their objectives of reducing costs or improving service. Whether it is a project you are anticipating or you  more...
From Shaker BarSchool
International Bartender Course (IBC) instructor led traininginterative practicals International Bartender Course (IBC) 5 DAY COURSE Course Duration: 40 hours/ 5 days (Monday Friday)/10. 30-6. 30pm Course Locations: Birmingham and London Course Overview: A course for the beginner or developing bartender, the course starts with theoretical modules inc. customer service and sales and then takes delegates through the practical mechanics of bartending such as Bar  more...
From Ambar Hamid Training
Web Marketing Domination Workshop instructor led traininggroup study and discussionworkshop / seminar Meet other locals, entrepreneurs and business owners who want to increase and earn more with their current businesses with the Internet. This is a workshop where you will learn interactively with others and share your ideas on internet marketing.. Here are some of the profit pulling strategies that will be shared with you: With the all new "Web Marketing Domination Workshop" you'll easily  more...
From Informa Telecoms Academy
IP Television (IPTV) instructor led traininggroup study and discussioncourseware Fuelled by predictions of exponential growth in the delivery of real-time and on-demand television services over IP networks and the availability of multi-play packages, IPTV is one of the most exciting topics in telecoms at present. The 2-day IPTV Training programme explores the concepts of IPTV services and examines service offerings to analyse the business models being employed in this  more...
From The Grey Matters
ITIL V3 Overview group study and discussioncoursewarebookworkshop / seminar This one day course is aimed at all levels of IT professionals, customers and users involved in the provision or receipt of IT services. The aim of the course will be to give you an overview of the new topics in ITIL Version 3 as follows: Service Strategy Service Design Service Transition Service Operation Continual Service Improvement It will also help you to understand the main  more...
From QED Training
Equal Opportunities and Diversity instructor led trainingstudy at homegroup study and discussionself directedworkshop / seminartrain the trainer We offer courses in all equality laws and diversity issues from an employment and service delivery perspective,including the new AGE DISCRIMINATION Directive.We can provide basic,intermediate and advanced training in:- Duty to Promote Equality Sex Discrimination Act Race Relations Act Disability Discrimination Act Religion and Belief Directive Gays,Lesbians and Bisexual Directive-Sexual  more...
From RPD UK Limited
Leadership and customer service management instructor led traininggroup study and discussionworkshop / seminar This course considers the organisation as a whole and looks at the management attributes and skills needed to effectively look after staff and at the same time provide good customer service. The aim is to teach practical management and customer service skills that can be put into practice the day after the course.  more...
From Private Equity International (PEI Media)
Private Equity Investor Relations - Hong Kong Hong Kong: 3-4 June 2010 This 2-day comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base.  more...
Private Equity Investor Relations July London This comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course  more...
Private Equity Investor Relations Mumbai 25-26 August This 2-day comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base.  more...
Private Equity Investor Relations November London This comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course  more...
Private Equity Investor Relations October Hong Kong This comprehensive and intensive training course is aimed at professionals that are positioned in the investor relations and communication functions within the private equity firm, and communications professionals who service a private equity client base. A high quality and practical learning experience, led by a first class faculty of seasoned specialists and industry practitioners. Our course  more...
From Drum Cussac
Ship Security Officer Course This course will provide delegates with the necessary training and skills for Maritime Officers appointed as designated Ship Security Officers (SSO). Course Content: a Duties and responsibilities a Recognising the different security levels and measuring the level of threat a Profiling a Risk Assessments and Security Assessments a Contingency Plans a Security equipment a  more...
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