-time Telephone Seminars

First Company in India to Deliver all ITIL V3 Intermediate Module Training QLogy 1800-200-200-3 QLogy is a one stop training solutions to fulfill all your expectations and requirements from all available quality frameworks, practices and standards like ITIL, CobiT, ISO 20000, Six Sigma, PMP, ISO 27001, etc. QLogy has in-house capabilities for delivering training, consulting and tools for Service Management, Project Management, CRM and other important processes for an organization. QLogy  more...

Drafting The Flawless Easement BenefitsThe increase in litigation over the location, priority and scope of easements is due in part to the lack of thought, time and effort during the drafting and preparation of easement documents. In some cases future problems and uses cannot be anticipated. However, most conflicts and other problems can be prevented by anticipating the necessary scope of the easement and giving attention to  more...

Payroll Recordkeeping: What You Need to Know BenefitsIn recent years there has been an explosion in the number of lawsuits and claims for overtime and unpaid wages under the Fair Labor Standards Act. Did you realize that liability for FLSA violations can be enormous? Recent reports estimate that over the last few years companies have collectively paid out more than $1 billion annually to resolve FLSA claims! Learn the role of the FLSA and  more...

Current Issues in Wetland Delineation BenefitsMany project proponents lack the familiarity with Clean Water Act Section 404 regulations and wetland resources needed to develop comprehensive permit applications and build sufficient time for regulatory compliance into project schedules. Similarly many project opponents who grasp the regulatory process are adept at identifying inconsistencies in the implementation of the delineation  more...

Purchase Order Fundamentals BenefitsPurchase order fundamentals will be an interactive experience covering the basics of a current procurement office and how purchase order systems are used. The topics covered will give the beginner an understanding of basic purchasing processes and how to avoid common mistakes. The experienced professional and manager will be able to discuss interactively and share their experiences and ask  more...

Portal to Portal Act: Determining Hours Worked at the Start and End of the Work Day BenefitsEmployees and their counsel continue to pursue class action claims for off-the-clock work and unpaid overtime wages at a fever pitch. Thousands of wage and hour class actions asserting violations of the Fair Labor Standards Act or parallel state laws are filed each year and the costs of defending these matters and the damages claimed and paid, whether through trial or settlement, are  more...

Portal to Portal Act: Determining Hours Worked at the Start and End of the Work Day BenefitsEmployees and their counsel continue to pursue class action claims for off-the-clock work and unpaid overtime wages at a fever pitch. Thousands of wage and hour class actions asserting violations of the Fair Labor Standards Act or parallel state laws are filed each year and the costs of defending these matters and the damages claimed and paid, whether through trial or settlement, are  more...

Avoiding the Pitfalls of Scope Creep on Construction Projects BenefitsProject success can be measured by delivering the required product on time, on budget and at client's expectation. For many construction projects in today's competitive marketplace, completing on time and on budget is challenging. Scope creep is a term used in the construction industry to define the inevitable tendency of projects to expand beyond their original intent and is often  more...

Workers' Compensation Benefits: Who is Eligible, How are They Calculated, When and How Can They be Settled BenefitsWorkers' compensation benefits are a continuing and significant expense to employers. This live audio conference will address who is eligible for workers' compensation benefits, how these benefits are calculated and what employee benefits may be offset with the payments of workers' compensation, and most important, how to resolve or settle a claim without creating additional liability for  more...

Utilizing Formulas in Microsoft Excel BenefitsAnyone using Excel invariably needs to create and understand how to use formulas and functions. For some Excel users, it is the centerpiece of what they do on a daily basis. Many Excel formulas involve simple mathematical constructions using addition, subtraction, multiplication and division, but sometimes you need more complex formulas to reach an answer. Excel has more than 300 built-in  more...

Writing Real Estate Descriptions That Sell BenefitsThe real estate industry has changed significantly in the last 20 years, especially with the use of internet marketing. Effectively communicating what you are selling is crucial to your success, yet the typical real estate agent is still running their business as they did 20 years ago, with brief, and not descriptive ad copy. Many real estate professionals are simply at a loss for words  more...

Best Practices in Nursing Documentation: Writing Effective and Legal Proof Notes BenefitsLong gone are the days that nurses and other health care providers hand-wrote cryptic notes on essay paper-like chart pages that rarely were ever looked at again. Long gone, also, are the days that physicians would only look at labs, reports and other physician's notes, expecting the nurse to call to the physician's attention anything important about the patient so they didn't have to read  more...

User Requirements and Specification Fundamentals BenefitsPoorly written requirements often result in the customer not getting what the customer wanted or needed. In worst case scenarios, the final product doesn't solve the problem or produce anything of value for the customer. The result is money and time wasted. This live audio conference helps those responsible for purchasing products or getting the right thing built generate requirements  more...

Learning on the Job: Creating Legally-Sound Internship Programs BenefitsCreating a successful internship program is not as simple as identifying and assigning appropriate projects and requiring interns to shadow your employees. An internship can be a wonderful opportunity for the participant to learn about a business, organization, or industry. Organizations that maintain internship programs must be mindful, however, that they must comply with several federal  more...

Excel Power Tips and Shortcuts BenefitsNeed an Excel productivity boost? You can now learn simple tricks and many shortcuts that will make you instantly more proficient using Excel ! Most Excel users are underutilizing this software. Start using the full power of Excel , and learn cool Excel tips and tricks that will make you the 'go-to' person in your office! Master more than 100 tips to make you a Power User! This live audio  more...

Federal Cases From Pleading to Judgment for Paralegals BenefitsThe litigation process, from the beginning of a dispute, through pleading and discovery, to the culmination of a final judgment, is a long and complex process. The most seasoned paralegals and attorneys must juggle deadlines, control the pace of their case, meet the expectations of clients and anticipate their opponents' next move. In this high-stakes chess game, paralegals and attorneys  more...

Control Costs and Increase Efficiency With P&C Claims Predictive Models BenefitsNearly every P C insurance company has a latent 6 to 8 loss ratio point improvement available to them through better claims handling with predictive models. Up until recently, insurance companies have focused the vast majority of their analytics horsepower on the front end of the insurance equation - underwriting predictive models. However, with the soft market continuing to adversely  more...

How to Sell to the U.S. Government BenefitsMany business people want to sell their services and products to the federal government but find the process confusing and filled with dead ends and frustration. Competitors are winning contracts but it can seem impossible to get through to decision makers, or valuable time and resources are wasted responding to bids that fail. This live audio conference demystifies the federal contracting  more...

Wage and Hour Update: Overtime Concerns With Mobile Devices BenefitsEmployer expectations for 24/7 access to employees is now the norm for many industries as new technologies allow work to be done virtually anywhere at any time. Serious questions have emerged about how employers should limit, monitor and compensate remote work hours. Recent litigation trends also show that compensation for time worked away from the office during nontraditional hours is  more...

Medical Records Update for Paralegals: Releases, Retention and Confidentiality Requirements BenefitsMedical providers and health plans, vendors, and others who retain medical or health records are often subjected to complex and conflicting requirements to maintain the confidentiality and restrict the disclosure of the information. Complex and overlapping rules and regulations impose rigid requirements that must be met before information is released and require medical record repositories  more...

Pricing and Cost Analysis in Purchasing BenefitsOne of the most important and complex decisions a business or organization has to make is how much to pay for its items or services. The buying professional should be able to easily detect prices that are too high. Thus pricing decisions must be given careful consideration when buying industrial products and services. The price of a product or service should be expected to cover cost of  more...

Understanding the Durbin Amendment's Impacts and Implications BenefitsThe Durbin Amendment was game-changing legislation for the debit card industry. Certain Durbin Amendment impacts have been immediate but the industry will continue to evolve for some time in response to the longer-term implications of these new requirements. Attendees at this live audio conference will engage with the speaker on an overview of the various provisions of the Durbin  more...

Getting Burned by Boilerplate: The Pitfalls of Using Outdated Standard Real Estate Contract Provisions BenefitsProblems can arise when boilerplate contract provisions are not modified over time to account for evolutions in applicable law that have occurred since the provisions were first conceived. This live audio conference explores some of those problems and offers practical advice on ways to improve provisions on arbitration, integration, attorneys' fees, choice of law, oral modifications,  more...

Compliance With the PCI/CISP Credit Card Security Standards ...ven compliance and security spending up, while giving long-time security professionals a stick to push the organization into thinking more strategically about data security. While the standard updates every two years, it is still a baseline by which we should far exceed, not the ceiling by which we judge our information security efforts. Payment brands are assessing fines all the while breaches  more...

Construction Management At-Risk Fundamentals BenefitsProject delivery systems continue to evolve as owners and contractors continue to look for better ways to manage the risks associated with the time and money it takes to get from project concept to project completion. The adversarial nature of the traditional design-bid-build approach has led many to look for ways to create more collaborative approaches. Construction management at-risk is  more...

Cold Calling Tips and Scripts BenefitsIn today's very difficult world of selling, there is only one thing to do to make more sales. SEE more people. Steve Schiffman has been teaching sales people the techniques of setting face-to-face appointments for the past 35 years. Perhaps there has been no more difficult time in selling now, when no one is buying. The economy has changed the rules, and sales people who never before had  more...

Utilizing Microsoft Word(TM) Features and Functions BenefitsEnjoy the time-saving benefit of learning shortcuts and 'must know' automation features. While you may have used Word for years, completing documents using basic features, the more in-depth features will add a new level of capability to current skill sets. Participants transitioning to version 2010 will regain their bearings on the new locations of Word commands. So many features and so  more...

Self-Auditing Your Employee Benefits:A Guide to What May Need Fixing BenefitsStaying in compliance with the numerous complex requirements and the specific terms of your employee benefits plans is a monumental task. It is easy to have your time consumed by the day-to-day issues and questions that arise under your benefit plans and the typical annual processes and compliance requirements already in place. It is difficult to take the time to step back and ask what  more...

Tips for Calculating a Regular Rate of Pay For Your Employees BenefitsWage and hour claims against employers have exploded in the last five years. One target is the rate of pay an employer pays to its nonexempt employees, and how that rate affects overtime payments. Most covered employers understand that they must pay overtime compensation at the rate of 'time and a half' to nonexempt employees. But time and a half of what? Under the FLSA and most state  more...

IPPS Final Rule BenefitsThe Inpatient Prospective Payment System (IPPS) was implemented in 1983 replacing a cost-based reimbursement methodology in an effort to better control the costs of providing care to the Medicare inpatient and to incentivize hospitals to better manage utilization. As time has passed CMS has modified the program to better recognize severity of illness AND to reduce payments to hospitals for  more...

How to Design Parking Lots That Work BenefitsThis live audio conference will be of great benefit to architects, engineers, developers and contractors. You will learn how to acquire a potential property, how to design and maintain surface parking lots. We will not only devote time to surface features, such as pavements, drainage and striping, but will also discuss the importance of paying attention to soil preparation and pavement  more...

How to Use LinkedIn as the Best Sales Tool Ever Invented BenefitsLinkedIn is the world's best business networking platform with more than 70,000,000 users. Many salespeople are looking for ways to increase their prospecting and sales effectiveness by using social networking tools. In a more competitive and fast-paced sales environment, it's becoming harder to connect with quality prospects and sales opportunities. LinkedIn is a tremendous business  more...

Closing Budget Gaps With Asset Sales ...government assets into revenues. These revenues may be one-time proceeds of asset sales, leases and franchise fees, redevelopment of existing buildings, imposing new fees, rents, assessments on underutilized assets and various offsets to operating costs. Squire Sanders partner Kenneth W. Bond will discuss the budget benefits and the legal and tax challenges in conducting asset sales and  more...

How to Handle Travel Pay Legally BenefitsMany companies do not understand how to compensate an employee properly for time spent traveling to destinations other than a regular work site. Many companies send employees to conferences and other work sites using commercial travel and personal vehicles. This live audio conference will enable you to understand how and when to compensate an employee for travel time away from a work site.  more...

2011 Affirmative Action Compliance Update BenefitsWhen was the last time you updated your narrative plan documents, your applicant self-identification forms, and your statistical and adverse impact analysis? As you update your plan documents for 2011, take an hour for an in-depth review of recent changes to the regulatory requirements and best practices that affect each aspect of your plan and related forms. If a letter from the OFCCP is  more...

Legal Ethical Issues BenefitsEthical issues present themselves in all aspects of an attorney's professional life. Knowledge of these ethical standards will assist you in properly representing a client and at the same time protect you from the adverse consequences of a violation of the ethical standards. This audio conference will provide an overview of typical ethical issues affecting the various areas of the practice  more...

Microsoft Project Best Practices: What's New on the Desktop BenefitsOver the past two decades, Microsoft Project has evolved into the industry leading desktop project management tool. With each new release, Microsoft Project provides new and enhanced features designed to assist with managing construction projects and in a manner that allows more time for managing projects and less time working Microsoft Project. Over the past few years, the Microsoft  more...

Funding Trusts in Estate Planning BenefitsIt is all too common for clients who go through the time and expense of creating a revocable trust to not properly fund the trust. Failing to fund a revocable trust will often defeat the very purpose for creating such a trust, i.e., avoiding probate and the public disclosure of assets. This audio conference will provide an overview of the mechanics of contributing property to revocable  more...

Hot Topics in Retail Leasing BenefitsThe more aggressive regulation of retail tenants at a time of 'great economic pressure' on retail sales is very dangerous and expensive. The retail and mall business plan is under attack and the retail complex owners are consolidating and stripping retail profits via lease regulation, hidden charges and profit centers for what were 'pass through services'. Many retail tenants are unable to  more...

How Can End-of-Life Planning Resources Benefit Your Workplace? ...7 billion and $33 billion per year in productivity of full-time workers with caregiving responsibilities. Employers need to place a priority on addressing end-of-life issues. These issues affect their employees who serve as caregivers to aging parents, children and other relatives, or who experience a health crisis for themselves or a partner. End-of life issues affect benefits costs, workers'  more...

Options Under Section 504 BenefitsPublic and private educational facilities receiving any federal monetary assistance (and, arguably, other forms of aid) are obligated to comply with Section 504 of the Rehabilitation Act of 1973. This comprehensive statute imposes a number of obligations on such recipients of federal aid regarding disabled students and employees. An educational facility's failure to comply with Section 504  more...

HR Time Lines: The Complex Integration of FMLA, WC, Disability and COBRA BenefitsHow do workers' compensation, FMLA, disability and COBRA laws work - together, independently or concurrently? What can run together? What cannot? When can we cancel the health plan, for what reason and is it a COBRA qualifying event? During this audio conference we will pull all of these together to explain the employer's liability. When can coverage be canceled? What laws protect  more...

Embracing Social Media to Build Concrete Relationships in a Bricks-and-Mortar World BenefitsTo many, social media may sound more like social waste of time. In reality, social media is a shift in how we communicate. It's about relationships, not technology. It's changing our business world faster than we thought possible. Many within the more traditional bricks-and-mortar A/E/C industry are getting left behind. Attend this audio conference and you will learn how some companies in  more...

Purchasing Contract Remedies BenefitsAccording to the old proverb, 'When things get tough, the tough get going.' A corollary might be, 'When things go wrong, call the lawyers.' At which point a headache could easily become a nightmare. Is there a better way? Of course there is. Litigation can, and should be, a last resort. After all, litigation takes time and our business clients typically need something NOW: the steel for  more...

Brownfield Redevelopment and LEED in 2010: What Happens When You Mix Green and Brown? BenefitsA survey by the Northeast-Midwest Institute indicated a trend that large-scale, community transforming brownfields redevelopment in the United States is going green. This audio conference will help you understand the contributing factors to ROI of the maturing green building practices on brownfields. Many professionals in the real estate investment business have witnessed how the  more...

EPA Requirements for Underground Storage Tanks: Recent Changes and Cleaning Up Contamination BenefitsMany developers, businesses and individuals encounter the opportunity to purchase land that has been previously contaminated by underground storage tanks. Many of these prospective purchasers are not aware of or do not understand the responsibilities and liabilities that can be associated with such a purchase. Even worse, most businesses and individuals underestimate the amount of time and  more...

Creating a Payroll Manual: Putting Your Procedures Into Writing BenefitsThe Sarbanes-Oxley Act made it abundantly clear that all areas of accounting within a company should have well documented policies and procedures. These are an integral part of every function and that includes payroll. During this audio conference, we will discuss the steps you can take to ensure your procedures are well documented, clear and concise. During the program, we will discuss  more...

Economic Substance Doctrine Codification Update Benefits2010 has produced the sweeping changes in health care via legislation titled the Patient Protection and Affordable Care Act. Knowledge of its tax implications, tax credits, employer obligations and other financial aspects will be discussed in this informative audio conference. Awareness of the compliance rules will avoid financial risk and a variety of costly penalties for both individuals  more...

Preparing for the International Financial Reporting Standard BenefitsOn November 14, 2008, the SEC released its proposed road map for the adoption of IFRS in the United States. About the same time, leaders from the G20 countries at a financial summit in the United States issued a statement which, among other things, confirmed the leaders' support for developing a single set of high-quality global accounting standards. Both of these events represent  more...

Implications of the First Investigations Under the FTC Guides for Endorsements and Testimonials in Advertising BenefitsThe benefits of word of mouth and viral marketing via blogs, Twitter , Facebook and other social media platforms are undeniable. These emerging technologies are rapidly taking hold in corporate America and are radically changing the marketing landscape. In an effort to stay current with the way consumers obtain product information, the Federal Trade Commission has, for the first time since  more...

Public/Private Partnerships: Major Infrastructure and Other Development Projects BenefitsThe term public/private partnership, or P3, has recently emerged as one of the latest buzz words in the development area. States and local governments are struggling with resource limitations and ever increasing demands of infrastructure. The involvement of the private sector offers an enticing solution for meeting massive infrastructure needs. At the same time, P3s provide an opportunity  more...

Jeopardizing Exempt Status BenefitsOnce exempt under the Fair Labor Standards Act, employees do not necessarily remain exempt for the duration of their employment. Actions taken (or not taken) by employers can and do jeopardize the exemptions claimed, leading unknowing employers down the path to potentially ruinous liability for unpaid minimum wages and overtime. This teleconference is designed to help you identify issues  more...

Land Development Right Transfer Issues and Complexities BenefitsMany communities use transferable development rights to preserve environmental areas, farmland, historic landmarks and open space. TDR uses development rather than taxation to pay for permanent protection of these and other threatened resources. Working though the zoning code, TDR helps implement the preservation as well as the development goals of a community's land use plans. When TDR  more...

New Features and Functions in Updating to Excel 2007 BenefitsAny Excel user who is making the transition into Excel 2007 needs to get up to speed and needs help in locating familiar features that have been redesigned or relocated. Version 2007 is the biggest change in Excel's history and without a road map to its new features, you will waste a lot of time and be inefficient - you need this teleconference! We will give you indispensable tips for  more...

Labor Law: Could 2011 Be the Turning Point for Unions? BenefitsIt's been almost two full years of President Obama's administrative initiatives - a rollout of many campaign promises. Unions played a vital role in the 2008 elections and they continue to have a large voice in upcoming Congressional elections this fall. While most of the country has been focused on health care reform, 2011 could prove to be a pivotal year for union activity. What  more...

Are Email Negotiation Blunders Costing You Money? How to Negotiate and Influence With Email BenefitsIn our age of ever expanding communication possibilities, what is the best way to negotiate? Should it be face to face, over the phone or via the Internet? The answer? It depends. Are you using the right tool at the right time? Do you negotiate and persuade for a living (and everyone does) or realize how much your success, business and income depend on your ability to persuade, motivate  more...

Recruiting on a Limited Budget: Proven Low and No Cost Tools and Approaches BenefitsThere is a long and established history of recruiting professionals being asked to accomplish more with less around the world. A June 2010 poll recently revealed that while 73 percent of organizations expected the volume of recruiting activity in their organization to increase significantly in the current year, only 18 percent received an increase in budget on par with the forecasted  more...

10 Employee Handbook Mistakes You Can't Afford to Make BenefitsWith major developments occurring in labor and employment law over the past year, now is the perfect time to review your employee handbook to ensure it is in compliance with the latest changes and includes best practices. To avoid errors in this process, you will learn the top mistakes employers make and the keys to making the employee manual a valuable tool. The new governing legal  more...

Current Issues in Cell Tower Leases BenefitsThe wireless industry has built more than 250,000 cell sites in the United States in the past 20 years. But many more cell sites are needed as iPhones, iPads and the like strain existing network capacity with data, email, computer and video applications, as well as to fill gaps in coverage. New cell sites and significant modifications to existing cell sites will also be needed due to the  more...

Best Practices for MRO Purchasing BenefitsMany organizations lack thorough MRO purchasing strategies that are comprised of a guiding strategy and supporting tactics to achieve the goals that have been identified for the MRO purchasing function. This is often a significant opportunity to reduce operating cost and improve mean time to repair. This teleconference will help you understand and design the MRO purchasing system and  more...

Contractor's Dilemma of Dealing With Bad Plans and Specs BenefitsPlans and specifications are, without question, critical to the success of any construction project. When the plans and specifications are clear and without significant errors or omissions, the project is much more likely to be on time and within budget. But what happens when plans are riddled with errors, conflicts or omissions? This teleconference will provide you with valuable tips for  more...

California Wetlands: New Issues and Regulations Affecting Land Use Planning BenefitsWetlands have gained a special stature due to their significance to land use planning and development in California. Impacts to wetlands invite the involvement of a myriad of federal, state and local agencies, and their accompanying regulations. Permit processing is complex and time consuming, and many policies are inconsistent. Failure to understand these layered regulations can lead  more...

Reverse Auctions: Current Issues and Opportunities BenefitsAll across the spectrum, organizations are seeking ways to save money on their operations. Certainly, gaining efficiencies in your procurement spending can make a tremendous difference on your bottom-line in the private sector and in saving precious budgetary resources in the public sector. How can you achieve 5 to 20 percent or more savings on much of what your organization spends on  more...

International Employment Assignments: Understanding the Compliance Risks BenefitsWhether a company is sending employees to the U.S. to work in its U.S. branches, subsidiaries or affiliates, or sending U.S. citizen employees abroad to work in foreign entities, the risks of failing to comply with U.S. and foreign employment and immigration laws are enormous. Attorneys who counsel these companies and human resource executives who implement company policy must be aware of  more...

Schedule C Reporting Update ...nesses. However, a large number also represent large, full-time business enterprises. It is not surprising that with such a large vast array of different types of businesses, Schedule C filers are frequent targets of IRS audits. This teleconference will review the basics of a Schedule C and move on to the proper reporting of income and expenses. We will conclude with a discussion of two new  more...

Fundamentals of SBA Lending: Documenting, Closing and Funding the SBA Loan BenefitsSBA lending affords banks and other lending institutions with the opportunity to finance commercial loans to small businesses and at the same time secure a loan guarantee from the federal government. While the program can be quite profitable, it's not without its risks. Compliance with SBA regulations is mandatory to ensure success and profitability. With numerous changes occurring to the  more...

Florida Documentary Stamp Tax Update BenefitsLenders and real estate professionals operating in Florida for the first time (and oftentimes seasoned Florida practitioners) are forced to deal with the sometimes confusing imposition of the Florida documentary stamp tax. Florida documentary stamp taxes are imposed on loan transactions and real property transfers taking place in Florida. This teleconference will provide a discussion  more...

Current Issues in Florida Residential Evictions BenefitsA residential eviction action is very technical and bereft with many traps and obstacles for the unwary. These traps and obstacles translate to lost time and money for the landlord if not properly handled. The statutory notices can provide the tenant with an early dismissal of the eviction case if not done in strict compliance with the statutory requirements. With very little case law as  more...

Implementing Employee Threat Assessments: Are Your Employees Ticking Time Bombs? BenefitsEmployers are confronted more often with dangerous employees. This teleconference will address practical human resource issues including how not to hire dangerous employees, strategic discipline, strategic terminations and high risk terminations. It will also discuss some practical tools employers have at their disposal to deal with difficult employees, along with a discussion of real life  more...

Metadata Scrubbing and Mining: Legal, Ethical and Practical Implications ...ogy issues; but it will also consist in large part of real-time demonstrations of metadata cleaning and analysis software, proper use of tracked changes, and some do's and don'ts of electronic redaction. This teleconference will be displayed for attendees via GoToWebinar's interactive component, as to which Lorman will provide access and installation instructions in advance. GOTOWEBINAR is a  more...

Land Abandonment and Vacation Fundamentals BenefitsDisputes over real property happen all too frequently and many times the issues involve who has the right to a particular parcel or strip of land. In some situations, a government will reserve a road that never gets opened or falls out of use over time. In others, neighbors will agree on use of another's property for access but a problem arises or a use will be established without anyone  more...

Lease vs. Buy: Choosing the Best Option BenefitsThe decision to finance business equipment through lease programs or by purchases is one of the most difficult and important decisions faced by businesses every day. Making the wrong choice can not only result in economic loss but significant disruption of business, loss of time and opportunity. This teleconference will provide you with a comparison of the benefits and pitfalls of  more...

A/R Management: Converting Receivables Into Cash BenefitsCash flow is the lifeblood of any business. Payments from customers are the major source of cash for most businesses. It would be much easier if all sales were paid in advance or at the time of product/service delivery (like in a retail store). Unfortunately, competitive markets demand that credit be extended to customers and this is where AR management becomes so important. This  more...

Introduction to California Subdivision Law BenefitsSubdividing land into marketable lots is a complex, time-consuming process in California. This teleconference takes you through the process step-by-step, introducing you to the basic legal principles and variety of players in this essential aspect of development law. Experienced practitioners provide practical tips on avoiding common pitfalls in the subdivision process. Learn how the  more...

Mortgage Foreclosures in Illinois BenefitsAn Illinois mortgage foreclosure is a complicated process that requires strict adherence to its statutory requirements. Failure to follow the correct procedure can add time and expense for lenders. For borrowers, understanding the nuts and bolts is critical to protecting their rights. Given the increased activity in the purchase of distressed assets, potential investors and buyers also  more...

The FLSA Comp Time Controversy BenefitsComp Time, or compensatory time, is an alternate way of rewarding overtime work. Instead of paying an hourly employee time-and-a-half for work done over the time allotted in the normal work week, employers can allow an hour and a half of time off for each hour of overtime worked. This teleconference will cover how the FLSA views the use of comp time in relation to public agencies and  more...

Development Challenges for Small Commercial Sites BenefitsDevelopment constraints are present in all building construction projects, with small site commercial development presenting unique challenges in regards to matching the existing character of the area, conformity with local zoning, land use and environmental regulations, and if all approvals and permitting are ultimately obtained, construction-related challenges and end-user occupancy  more...

Boot Camp for QuickBooks by Lorman Education Services BenefitsDiscover all that QuickBooks can do and solve your toughest QuickBooks problems by spending 90 information-packed minutes with a nationally renowned QuickBooks expert who can answer all your questions. Learn the foundation of QuickBooks the right way and discover much of what QuickBooks can do for you. Don't waste time by figuring it out yourself, make sure you're doing things right. Among  more...

Understanding the Apportionment Rules for Service-Based Businesses BenefitsApportionment of income for state tax purposes is 'where the rubber meets the road.' That is to say, the complex and varied rules for determining a taxpayer's state income tax apportionment percentage can provide opportunities - with careful planning - for state tax minimization or create traps - without such planning - that lead to multiple taxation. Service-based businesses face  more...

Common Clauses and Pitfalls of Homeowners Insurance BenefitsHomeowners' insurance is routinely purchased but rarely examined by the homeowner at that time. Buyers simply assume that in exchange for their monthly premiums they are guaranteed the insurer's protection. But when calamity strikes, these homeowners may be surprised to learn that their policies contain provisions that work to reduce or even eliminate that protection. We will offer our  more...

Writing Scripts That Sell BenefitsWe may not think about it, but we use scripts all the time. In our everyday lives, in interviews and especially in sales situations, we are using scripts to get our point across to the other person. Sometimes we are in front of the other person and sometimes we are on the telephone. Nevertheless, in all situations there are definitely key items and statements that we want to make, and in  more...

Conflicts With Additional Insured Coverage BenefitsStandard form contracts and purchase orders often require contract counterparties to add one another as additional insureds to general liability, property and other insurance policies. Relying upon another parties' insurance coverage can offer important benefits to the additional insured, whose own insurance coverage may not be implicated in the event of a claim. At the same time, relying  more...

Current Issues in CEQA BenefitsWhile others chose to fight over the reality of climate change, those of us who work on new development or projects in California only have time to fight to keep up with the enormous changes in California law and jurisprudence concerning climate change. This teleconference will provide an update on the proposed changes to the California Environmental Quality Act guidelines for mitigation  more...

Working With Challenging Parents: Strategies and Techniques BenefitsProfessionals are often confronted with parents who seem to resist our best efforts to help their children. When tensions between you and a parent escalate and are not resolved, all parties lose out. Valuable time, resources and reputations can be snagged in a spiraling power struggle or in seemingly endless efforts to engage the demanding or avoidant parent. Staff can become demoralized,  more...

Current Issues Facing Real Estate Lenders: Managing Through the Tidal Wave of Distressed Properties BenefitsThis is a unique time in the cycle of real estate financing. The economy is at risk in a way not experienced since the Great Depression. Credit markets are frozen and financial institutions are under severe distress. Real estate assets are suffering from deflation in value and illiquidity. Tenant distress, soon followed by landlord challenges, will create further deep disruptions. It is  more...

Commercial Foreclosure Due Diligence Checklist: What to Do Before, During and After Foreclosure BenefitsWhen a commercial mortgage loan becomes troubled, even before it goes into default, the parties must quickly confront a number of issues. For the lender, it is imperative that it conduct a due diligence review of its file, the loan and the collateral as soon as possible. Should the default not be cured or the parties not be able to restructure the loan, the lender faces the options of  more...

Advanced Microsoft Excel Formulas and Functions BenefitsEven if you are fairly comfortable with building formulas and functions in Excel , you might still be missing out by having overlooked some powerful functions or just not be aware of special capabilities, like array formulas. There's no question that Excel's 300+ functions give you tremendous capabilities to tackle a myriad of statistical, mathematical and financial challenges, not to  more...

De-Escalation Tactics When Responding to Individuals with Mental Illnesses BenefitsBecause officers have to protect their own safety as well as the safety of others, they often have limited time in which to establish a communication mode that minimizes risk of violence. Agitated individuals can often be directed away from violence by specific communication skills. Verbal de-escalation techniques are geared to 'set up' those being contained so that physical control  more...

How to Succeed at Selling to Difficult Customers BenefitsCustomers today are more demanding than ever. Some will bully you to get price concessions. Others will put off decisions until you cave in. A few will even embellish the truth. Many won't think twice to take their business elsewhere if you can't acquiesce to their demands. Learn how to pro-actively manage your most difficult customer relationships and turn them into thriving and  more...

Low Back Claims: From Injury to MMI BenefitsLow back pain is the leading cause of work-related disorders that present to a medical provider or occupational clinic. It is estimated that complaints regarding the low back account for up to one-third of all workers' compensation costs. Additionally, occupationally-induced low back disorders can lead to loss of an employee, lost time, diminished productivity, and the cost of hiring and  more...

Best Practices in Technical Writing and User-Centered Documentation BenefitsThe bad news is that most technical writers don't have time to document everything; the good news is that most users don't have time to read everything. This teleconference puts these two facts together and shows how to focus on documenting only the things that real users need to know. You will learn how to make the most of the limited time you can devote to documentation while making that  more...

Return on Investment for Wellness Programs BenefitsMounting evidence indicates that worksite wellness should be part of every strategic health plan. These plans can offer a valuable tool for employers to promote a fit and health-conscious work force that will save employers money by keeping health insurance premiums down, reducing workers' compensation costs, and by increasing productivity and decreasing lost time. Implementing a plan  more...

Purchasing Law: Effective Contract Negotiation & Management In Times Of Financial Uncertainty BenefitsCompanies are working harder than ever to reduce costs through better inventory and supply-chain management. At the same time, economic pressures are putting historic strains on their supply base. This creates the opportunity for supply chain interruptions that can threaten the very existence of a company. This teleconference helps the persons responsible for supply chain and purchasing  more...

Best Practices in Invoice Processing BenefitsCritical tools such as electronic invoicing, vendor inquiry and Optical Character Recognition are rapidly changing the accounts payable field. Join an accounts payable industry analyst to learn why your job depends on not only understanding these high-power tools, but becoming an expert in their use and application. This teleconference will cover the tangible benefits of streamlining your  more...

Strengthening Self-Esteem, Resilience and Body Image in Adolescents BenefitsAdolescence is a time of heightened self-consciousness and anxiety about 'measuring up' in relation to schoolwork, appearance and social life. Today's culture promotes unrealistic and narrow standards of what is acceptable and attractive, increasing stress that can all too often undermine self-esteem and encourage feelings of inadequacy. This teleconference will look at some of the  more...

Implications of the Unlawful Internet Gambling Enforcement Act BenefitsInternet gambling is legal in many parts of the world and remains one of the most profitable e-commerce activities, despite a crackdown by authorities in the United States at both federal and state levels. U.S. law in this area is both risky and complex. Intermediaries such as payment services, banks, publishers, and Internet portals all face risks under U.S. law for providing services  more...

Recovery Audit Contractor Roll Out - What Can We Expect? BenefitsThe permanent Recovery Audit Contractor Program has rolled out in most regions and the RACs have posted new issues approved by CMS for review. This teleconference will review who, what and how providers can prepare for the reviews, the lessons learned and the appeal process, including CMS' recently issued recoupment time limits and interest assessment rules. Medical records directors,  more...

Subleasing Issues In A Down and Recovering Market BenefitsBrokers and property owners agree: The subprime mortgage meltdown has finally reached the office market, bringing with it a flood of subleases as the economy continues its downward trend, and even as it recovers. It is time to dust off the practices and procedures lessons first learned in 1991 and 1992 when the savings and loan industry collapsed, and then again in 2000 and 2001 when the  more...

Emerging Trends in Infrastructure Finance - The Stimulus and Beyond BenefitsOur nation's competitiveness has long relied on an efficient, effective and affordable infrastructure network. Over time, both private and public sector investors have played roles in developing our infrastructure. Unfortunately, as the era of government-led and government-financed infrastructure comes to an end because of diminishing resources, alternatives must be explored. Governments  more...

Asphalt vs. Concrete: Selection and Design Considerations BenefitsToday, asphalt and concrete receive equal consideration by engineers. Improvements in pavement technology have largely eliminated the ruts that once plagued asphalt and cracks that spoiled concrete. Choosing a material is a matter of economics that considers life span, maintenance requirements, and road closure time. Learn the pros and cons of choosing each material; design considerations  more...

Enforcing Federal Garnishments BenefitsNearly every employer at one time or another has received a garnishment, whether for taxes, child support or general creditors. Failing to follow garnishment laws can be very costly for employers, and thus it is critical to carefully follow the requirements of any garnishment. This teleconference will explain the different kinds of garnishments under federal law and their use and  more...

White-Collar Defense Strategies and Developments BenefitsWhite-collar criminal defense is very different from the defense of other criminal cases. It must be approached uniquely from the time an attorney first learns of a client's target status in an investigation through trial. Failure to understand these differences and nuances can be fatal. This teleconference will examine some of these most important distinctions, and discuss the proper  more...

Understanding the New GFE and HUD-1/1A Settlement Statements Benefits strong Effective January 1, 2010, all residential mortgage loan originators will have to change their loan origination forms and procedures to comply with a new rule recently adopted by the U.S. Department of Housing and Urban Development. /strong The new rule dramatically changes both the Good Faith Estimate and the HUD-1 and HUD-1A Uniform Settlement Statements required by the federal  more...

Microsoft Outlook 2007 Tips and Tricks BenefitsOutlook is a powerful, feature-filled personal information manager but many users are overwhelmed by the features and options available and never take full advantage of the potential it offers for managing email, calendar and contacts. They don't discover the time-saving shortcuts Outlook provides or utilize the many options included in Outlook. This teleconference offers a quick course in  more...

Access Management Design and Development BenefitsAccess management is a critical element of every private and public roadway or site development project. As a transportation engineer and/or planner, understanding the basics of access design and access development is crucial in delivering a successful project to your client. Driveway access to a site can have positive or negative consequences on the amount of potential business a retail  more...

Strategies in Representing Clients Before the IRS BenefitsThis teleconference is designed to summarize the important strategies to keep in mind when representing clients before the Internal Revenue Service. Tax exams are an every day occurrence. It is important to conduct them professionally and efficiently while at the same time presenting the taxpayer's position in the best possible way. Accountants, CPAs, attorneys, tax professionals, CFOs,  more...

Effective Job Rotation Programs: Development and Implementation BenefitsThere is little argument that job rotations, stretch assignments and on-the-job development projects are some of the most effective development tools in the talent management arsenal today. However, the design of many programs currently in operation date back to a time when the speed of organizational change was much slower than it is today, when the pressures of global competition were  more...

Internet and Email: Monitoring Employee Conduct BenefitsTechnology has made privacy issues a hot bed of legal, moral and ethical debate. The development of new technology in recent years has created the ability to access seemingly limitless information resources and has changed irrevocably the way business is conducted. Companies literally have the world at their fingertips. The ever increasing developments in technology will only add to the  more...

Product Development Metrics for Manufacturers: Measuring Your Productivity BenefitsR D and product development organizations are behind transaction processing and operations functions in their understanding of measurement and its place in the organization. Six Sigma and Lean initiatives have facilitated great improvements in corporations without significantly benefiting most marketing, R D and product development organizations. Inventive professionals resist measurement  more...

Valuation and Reporting of Gifts and Service Donations BenefitsAs not-for-profits continue to face challenges related to raising money, they are becoming more creative in soliciting donations, resulting in more donations of noncash assets and greater restrictions on contributions received. This is occurring at the same time that there is a higher focus on the definition of fair value. Contributions of gifts and services should be measured at the fair  more...

Clean Air Act Update BenefitsU.S. businesses are facing unprecedented uncertainty as to future requirements under the Clean Air Act and an array of new programs addressing stationary and mobile emission sources. The Obama Administration and Congress are poised to usher in a new era of greenhouse gas and energy regulation. At the same time, the Obama EPA is confronting a bewildering array of court-ordered regulatory  more...

New Regulations for the Credit Card Industry: Prepare Now and Avoid Penalties BenefitsOn May 22, 2009, President Obama signed the Credit Card Accountability, Responsibility and Disclosure Act of 2009 to regulate several aspects of the credit card industry. This is one of the most sweeping changes to hit the industry for quite some time. This new legislation amends the Truth in Lending Act, the Fair Credit Reporting Act and the Federal Trade Commission Act, and places a  more...

Cash Is King: Effective Cash Flow Management BenefitsA balance sheet is often described as a snapshot of your financial situation at a single point in time. (Think of it as the balance in your personal checking account.) An income statement summarizes revenue, expenses and net income for the entire year or other period of time. Both of these financial statements are important tools to measure the success of your business but do little to  more...

Collective Bargaining and Construction Labor Contracts BenefitsThe construction industry is rife with contractors who sign collective bargaining agreements and later find out that the agreements do not accurately represent the verbal understandings they had reached with the union. Many of these contractors soon learn they are bound to the collective bargaining agreements for longer periods of time than expected and that the agreements cover all  more...

Employer's HIPAA Privacy and Security Responsibilities Benefits strong New Mandates Under HIPAA and State Laws Create Obligations for Employers /strong Personal and company confidential data, exceedingly valuable assets, are under siege. Organizations across the country and locally have experienced significant data breaches resulting in unauthorized access to a vast amount of personal and company confidential information. At the same time,  more...

Low Quality Asphalt: How to Avoid Problems Down the Road BenefitsLow quality asphalt is a facility owner's or manager's nightmare. How to turn it into a high quality asset can be a difficult question. That's what this teleconference is about. Reconstruction of asphalt pavements, whether a roadway, commercial parking lot or large distribution center, can be time consuming and very expensive. Costs associated with loss of use can easily exceed costs of  more...

15- Minute Expert Adult Patient Assessments: Practical Strategies, Tips, and Updates for Health Care Professionals BenefitsEverything seems to move faster these days and patient care is no exception. The patient's clinical acuities and complexities are increasing and the amount of available time to be hands-on with each patient seems to be decreasing. That is why every health care professional needs to be proficient in assessment skills. This teleconference, '15-Minute Expert Adult Patient Assessments:  more...

Employee Wages: Administration of Caps, Freezes, Reductions and Furloughs BenefitsEmployers continue to search for ways to control payroll costs in response to economic uncertainty. Layoffs and force reductions have pared many workforces to the bone, but the pressure to manage costs is relentless. Adjustments to compensation and to working time can be viable alternatives to job cuts, but they are not without legal risk. This teleconference will address the legal and  more...

Estate Planning for the Final Years of Life BenefitsEmpirical evidence and directed studies indicate that the majority of Americans fail to plan for their final years of life. Ironically, this is the time when many people are confronted with their greatest challenges and most stressful experiences. This teleconference will cover why people need to plan, what they need to plan for and how to apply proven strategies for dealing with the final  more...

ConsensusDOCS Contract Fundamentals BenefitsIn the fall of 2007, the Associated General Contractors of American and the Construction Owners of America folded their AGC contract documents program into a new organization and issued a new series of contracts called the ConsensusDOCS. These forms, some revised and some entirely new, were issued at nearly the same time as the American Institute of Architects' 2007 revision of the AIA  more...

Managing Benefit Options for Part-Time Employees ...are, or with entry level employers such as retailers, part-time employment is the norm and may account for more than 50% of the workforce. Employers struggle with how to design a program that will attract and retain the workers they need on a cost effective basis. This teleconference will explore the myriad of options and approaches available to employers while sharing typical solutions by  more...

A Comprehensive Approach to Building Excellent ADA Facilities within the Public Right-of-Way BenefitsMany state and local entities have found full compliance with the Americans with Disabilities Act within the public right-of-way to be a difficult goal to achieve. This teleconference will provide proven techniques that will increase the chances of fully completing the ADA facilities the first time without costly mistakes or retrofits. This practical approach coordinates the survey,  more...

Estate Planning for Non-Traditional Couples BenefitsThe arena of estate planning for non-traditional couples is a growing field laden with opportunities and land mines. Whether it be a gay or lesbian couple, or a heterosexual couple living together but simply choosing not to get married, the need to be proactive in their planning is essential. Two primary issues arise when it comes to planning for non-traditional couples: (1) Unlike  more...

Time and Territory Sales Management Techniques BenefitsWhat truly separates outstanding sales people from average performers? They focus on the quality of their efforts, instead of working countless hours, doing busy activities, and getting mediocre results. During this teleconference, you'll learn proven strategies to pre-plan your sales calls, develop a laser focus to dig deep, high and wide in your sales territory. You'll also learn how to  more...

Uniform Customs and Practice for Documentary Credits Update BenefitsOn July 1, 2007, the rules governing letters of credit, the Uniform Customs and Practice for Documentary Credits, changed for the first time in over 12 years. The objective of this change is to clarify the rules, reduce discrepancies and disputes, and encourage renewed usage of letters of credit. Significant revisions include a change in the amount of time banks are allowed to examine  more...

Fast-Track Construction: Opportunities and Challenges Management BenefitsMore and more construction projects are being done with at least some fast-tracking where construction starts before the design is complete. At the same time, there are industry trends that are dramatically changing the way projects are designed and built. Understanding the challenges and inherent risks of fast-track construction and these trends can help owners, architects, engineers and  more...

Simplifying PPE Program Implementation BenefitsThe implementation of a PPE program can be a difficult and time-consuming process. Multiple OSHA standards have sections that have PPE requirements, causing confusion regarding which standards apply to a particular situation. New provisions regarding the payment for PPE have been published by OSHA and you need to have this knowledge to be compliant. This teleconference will provide the  more...

Uncovering Workers' Compensation Fraud BenefitsNationwide, fraud costs the insurance industry billions of dollars each year. It's sometimes called the hidden tax because each of us absorbs these monies in the cost of goods and services each year. Workers' compensation fraud impacts legitimate business owners. Workers' compensation premiums are based on numerous factors, and as a result, filing fraudulent claims drives up premiums for  more...

Best Practices in Budget Development and Analysis BenefitsIn difficult fiscal times many budget officers and municipal managers begin the process by a rather simple approach: 'Revenues are down 10%, we need to cut the budget by 10%'. Then they wait for the battles to begin, internally with department heads, externally with council members and other public stakeholders. This teleconference will provide budget preparers with a comprehensive  more...

Early Case Assessment Strategies for Paralegals BenefitsLitigation can be costly. Cases can last for years. In light of these tough economic times, clients are looking to their legal team to control legal costs while at the same time producing favorable outcomes. Studies have indicated that early case assessment evaluation, if done correctly, can accomplish both of these goals. Irrespective of the complexity of the case, early case assessment  more...

Health Information Exchange: The Impact of the Stimulus Code BenefitsIn February of 2009, President Barack Obama signed into law the Health Information Technology for Economic and Clinical Health (HITECH) Act known more commonly as the Stimulus Act. The legislation for a large part included tremendous new legislation, but brings to the forefront, the first time in history, incentives for American doctors to revamp their paper charts to electronic health  more...

A Primer on Land Surveys BenefitsThe land survey is a critical part of real estate practice. All parties involved need to be knowledgeable of the survey process so a proper survey can be assured instead of assumed. With this knowledge, a thoroughly researched, accurate and clear representation of the property can be achieved. Minor discrepancies can be resolved without the devastating effects that oftentimes result.  more...

Google Wave(TM): Effective Uses and Applications for Businesses BenefitsGoogle Wave : Is it a social platform? A replacement for email? Is it the new app businesses need to survive in the next decade? Google Wave is none of these, all of these and just about anything you want it to be. Wave is a platform for development. This 90 minute teleconference will show you how everything from corporations to collegiate blogs are using Google Wave to save time, save  more...

Don't Bet the Company: Understanding and Avoiding Class Actions in Labor and Employment Law! BenefitsYou have all seen in the news media reports of companies settling employment-related class actions for many millions of dollars. The horror of class actions is that a small claim among a few employees can mushroom into a huge claim worth millions of dollars once some ferocious plaintiff's lawyers get their teeth into it and add hundreds of additional claims through the simple process of  more...

Managing External Health Information BenefitsMany health care providers remain frustrated and uncertain about how to handle external health information. This information may come in the form of unsolicited health information - i.e., information that is volunteered by patients or by other health care providers, either at the time the patient arrives for treatment or thereafter - and in some cases even after the patient has been  more...

Collection Techniques for Landlords BenefitsFor many commercial landlords, consistent receipt of rent and other tenant charges is the key to their business. However, as a result of the recent economic downturn, fewer commercial tenants are making these payments on time and in full. Most leases specifically outline collection techniques and security mechanisms (such as security deposits and guaranties), but landlords are finding that  more...

Best Practices to Manage Your Multistate Payroll BenefitsPayroll personnel are continually faced with legal and practical challenges associated with employee benefits, overtime, nonexempt employee requirements, employee bonus payments, confusing payroll forms, etc. Not only do you have to know your own state laws but often times neighboring state laws if you have employees across state lines. The taxability of employee benefits is confusing and  more...

Introduction to New ICD-10 Coding: Preparing for Implementation nThe International Classification of Disease and Operations, Ninth Edition has out-lived its usefulness for capturing morbidity and mortality amongst the world population. Most developed nations transitioned to ICD-10 several years ago, but because of the tie of ICD-9-CM to payments in the United States there have been a series of delays in the US implementation. As the US moves a lightening speed  more...

Statement on Auditing Standards No. 104 - No. 111 Risk Assessment Standards nThis teleconference will provide experienced and inexperienced auditors a concise summary of the risk assessment standards. In addition, this will provide auditors recommendations on how to become more efficient and effective in their application of these standards leading to less time required to implement the standards and a greater realization on audits. Since the majority of auditors may be  more...

Voir Dire: Effective Techniques for Getting and Using the Information You Need nVoir dire is one of the most important phases of a jury trial. However, the rules and procedures governing the jury selection process are often informal, subject to the broad discretion of the trial court, and can vary widely between jurisdictions, judges and even different cases before the same judge. A trial lawyer's strike decisions are some of the most important strategic decisions made in  more...

Staying Compliant with the Medicare Incident-To Rules nAt a time when every medical practice dollar counts, the Medicare incident-to billing rules can enable physicians to capture revenue from common services performed by office staff. The incident-to rules, while simple on their face, can be complex in their application and failing to follow each element of the rules can result in overpayments and even false claims liability. Knowing the rules and  more...

Preventing Workers' Compensation Abuse nNationwide, workers' compensation abuse costs the insurance industry billions of dollars each year. It is sometimes called "The Hidden Tax" because each of us absorbs these monies in the costs of goods and services each year. This teleconference will give you a better understanding of workers' compensation abuse, keys to a successful investigation and how to avoid claim pitfalls. This  more...

Developing an Effective Property Management Plan nThe world of real estate and finance has changed dramatically. Are you interested in making more money? Having more free time? Living life with less stress? If you are a professional HOA property or community manager, or if you are thinking of becoming a HOA property manager, you will want to know what's new in property management. Become acquainted with the newest technology and how you can  more...

Presenteeism: Measurement and Intervention Issues for Employers and Health Plans nProductivity is fast becoming an even more vital issue to the business world. Presenteeism, or work loss due to underlying health conditions when individuals remain at work, is one important facet of productivity. One study found that approximately 6 percent of a global company's total compensation (salaries, wages and all benefit costs) were lost due to presenteeism. Work site wellness programs  more...

More Affordable and Sustainable Communities: The Role of Good Design for Workforce Housing nYou will see at least three dozen case studies of completed affordable workforce housing developments which were well-received by their neighbors and residents. These will be explained using images of plans and photos of the completed developments. This teleconference will help you understand how to successfully organize a community to engage rationally and creatively in the design of new housing  more...

Payment Fraud nAs a business owner, how do you know your customers are who they say they are? How do you know if the payments they are making to you, using credit cards or ACH, are good? Fraud is on the rise, with a tough economy and the abundance of malware in the market today, it is only a matter of time before your company becomes a target. As a business owner you need to understand the signs to look for  more...

Preparing for and Properly Reacting To Legal and Illegal Drug and Alcohol Use in the Workplace nDrug and alcohol abuse continues to have a huge impact on employee productivity and safety. At the same time, recognizing drug and alcohol abuse is outside the expertise of most managers and human resource personnel, while dealing with the problem improperly can lead to significant liability under federal and law, including the Americans With Disabilities Act and employee privacy laws. This  more...

Stemming the Tide: 10 Best Practices for Litigation Expense Management nNew rules governing e-discovery, a continued increase in corporate reliance on electronic data and growing sophistication of plaintiffs' counsel have all combined to result in skyrocketing litigation costs with no end to this growth in sight. This comes at a time when pressure from business clients to reduce the cost of legal services is at an all time high. This teleconference will suggest 10  more...

Optimize Your Workforce Scheduling nFor many companies, scheduling the workforce can become a nightmare. Because labor is a significant cost of production, management is often under pressure to keep their workforce lean and flexible. The aim of workforce scheduling is to balance constraints to ensure that the right people with the right skills are in the right place at the right time. Workforce planning provides a systematic  more...

Effective Fundraising Techniques for Nonprofit Organizations nNonprofit organizations always need to diversify their revenue from earned income, government grants with philanthropic fundraising. Now, in tough economic times, you must determine how to maximize the effectiveness of your fundraising program. This teleconference will cover the basic elements of a complete fundraising program for annual operating support as well as ways every organization can  more...

Effective Exit Interviews nMost employers are always looking for ways to improve employee relations, attract new employees and retain the ones they have. But how do you know what to do to improve if you don't know what employees are looking for or why they are leaving? n nImplemented properly, a good exit interview program can provide an employer with a host of valuable information that can be used to improve its employee  more...

Workplace Flexibility: Innovative Strategies for an Evolving Workforce nOver the last three decades, the needs of the American workforce have changed dramatically. In response, many businesses have turned to workplace flexibility in order to recruit and retain the best workers, boost productivity and increase their competitive advantage. At the same time, policymakers in Washington have been exploring various approaches for increasing access to workplace flexibility  more...

Estate Planning Opportunities in an Uncertain Environment nMotivate the reluctant client; freeze the estate value to reduce the estate tax load. How many of us have clients waiting on the sidelines to decide what to do after experiencing 2008? The uncertain times and uncertain market have actually created the perfect time to use some of the advanced planning tools in the estate planner's arsenal. Depressed values for good assets open up the opportunity  more...

Form W4: Impact on Payroll nThis teleconference will clear up questions on the effects of filing status and exemption on payroll checks, how to handle exempt forms, time allowance for making changes, where to locate new forms, how frequently the employees should complete forms and how long employers must retain them. We will include a quick review of Form W-4P, W4-SP and W-4S and discuss which states accept Form W-4 for  more...

Hot Topics for 501(c)(3) Organizations nThere has been a lot of talk about the revised Form 990 and it's finally here! Whether you love it or loathe it, you can't put it off any longer. We will spend a majority of the time talking about some of the hot-button issues that the new form raises both in terms of simple compliance and in communicating with and involving your board. But wait, there's more! After this teleconference, you'll  more...

How to Get Your Prospect to Move From "I ll Think It Over" to Yes! nDoes it drive you crazy when you hear the following responses from customers: "I'll think it over" or "Get back with me" or "Let me get back with you on this?" n nOften these phrases can be the kiss of death to your deal or project. Let's face the truth - when you hear someone give those replies, most of the time they're not moving in a positive direction. This teleconference will tell you  more...

Investing IRAs and Qualified Plan Rollovers in Real Estate, Franchises, Start-Ups and Other Private Investments - Techniques and nA growing number of IRA owners and recipients of qualified plan rollovers have sought to take control of their own investments by investing directly in real estate and small businesses that they may intend to manage or otherwise be personally involved in. This trend has accelerated in recent years as syndicators, entrepreneurs, private fund managers and franchisors have come to view IRAs and  more...

What the New Ledbetter Pay Act Means for Employers nOn January 29, 2009, President Obama signed into law the Lilly Ledbetter Fair Pay Act of 2009, effectively changing the landscape of the statute of limitations for equal pay discrimination claims. The act greatly expands the amount of time that employees have to bring claims of discriminatory pay practices, which could have a substantial impact on employers. This teleconference will help the  more...

Green Contracting: the Federal Government's Procurement Policies nMany federal contractors will have questions regarding the effective implementation of the OFPP policy and will further be concerned as to whether its costs will impact their competitiveness or ability to perform economically. Additionally, the monitoring and reporting that the government will require will have an impact on time and costs and one wonders if contractual sanctions will be imposed  more...

Preparing a Winning Closing Argument n"Ladies and gentlemen of the jury, we will now hear closing arguments." Even the most experienced trial lawyer may inwardly quake when the judge utters these fateful words. But what makes for an effective closing? Do closings even matter? When should you object? Should you really start preparing your closing the day you get a new case? These are questions that are not addressed in law school, and  more...

Overcome Your Competition: Stand Out in a Crowded Marketplace nYear in and year out, sales professionals invest their time and their organizations' money along with leveraging high-priced resources in sales pursuits, but walk away with no fruit for their labor. This percentage varies from company to company, but on average the percentage of opportunities pursued and not closed is well over 50 percent! Extensive studies have proven this excessively high  more...

Reclamation and Rehabilitation of Vacant Properties nDistressed real estate is easy to find in this market. To come out of the recession, just waiting for the economic cycle to change for the better may not be enough. Coming out of the recession will require new techniques. The sprawl model is dying and not just because of swings in energy prices. Consumers increasingly enjoy urban settings and lifestyles. This is driven by demographics and  more...

Pitfalls with Lean Implementation nAre you (or about to be) in the 90% lean failure group? In implementing lean, the cards are stacked against your success. The sad truth is this: eight or nine organizations of 10 who embark on implementing an improvement initiative like lean, Six Sigma or Lean Six Sigma FAIL to get the benefits they should. This wastes time and money, and disenfranchises the workforce. In extreme cases, it can  more...

Advanced Records Management: The Intersection of Good Records Management and eDiscovery Preparedness nEffective records management can have an enormous impact on e-discovery preparedness and a corporation's bottom line. While many corporations have established policies related to paper records, many of those same corporations have failed to update those policies to account for their rapidly increasing volumes of electronically stored information. No form of ESI demonstrates these complex issues  more...

Answers to Top 10 Common Payroll Questions nEvery week, unsuspecting employers throughout the country are hit with wage/house lawsuits, resulting in protracted litigation, business interruptions and costly settlements. Employers are often shocked to learn that their payroll practices, which may be entirely compliant under federal regulations, do not comply with differing state laws and regulations. Register for this teleconference and  more...

Mortgage Cocktail: Lessons From the Credit Crisis and What May Be Next nJoin us at this teleconference and you'll gain perspective on the massive forces moving within the credit markets - the genesis of their movements, their direction and their likely consequences. We'll spend some time describing less obvious contributors to the arc of the credit bubble. During the majority of the teleconference, you'll hear about fiscal and monetary solutions to the crisis and the  more...

From Contact to Contract: The Ladder Approach to Managing a Sale nMost salespeople follow a chaos theory of managing a sale - whatever happens, happens. Consequently, after leaving an initial meeting with a prospect they wonder how, when and why they should reconnect with the prospect. Not only does this lead to lost opportunities, even with prospects who do become clients the process is difficult, fraught with worry and uncertainty, and wastes a great deal of  more...

Construction Project Closeout: Is Your Customer Satisfied? nMake sure your customer is satisfied at project completion - register for this thorough teleconference today. You'll learn the proactive strategies you need to make sure project closeout goes smoothly and you're not spending the final days dealing with claims and complaints. n nOur expert will give you tips on establishing a bulletproof closeout checklist, handling move coordination and dealing  more...