Instructor Led 101 Training in Nigeria

Customer Service 101 & 201 The Achieving Customer Service Excellence training and certification programme will benefit anyone just entering or wishing to enter into a customer service environment. It is also for current employees who wants to be knowledgeable about customer service. The class is Instructor led with group discussions, exercises and also individual assignments. This course is certified by the Rockhurst  more...

Speaking with Confidence- Public Speaking 101 This workshop has been designed for those who are in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization.  more...