Instructor Led 13th Training Classes

Ask an Expert- Connie E Brubaker Free Conference Call 3 pm August 13th CST Ask an Expert-Connie E. Brubaker "The Secret to Outstanding Customer Service" Join Alicia Marie as she interviews expert Connie E. Brubaker. Connie Brubaker began her training and speaking business because she is passionate about the power of relationships to make a business successful. Connie is the owner of Integrity Training Solutions since 1999 where she helps business get and keep  more...

The Professional Certificate in Rational Emotive and Cognitive Behavioural Counselling This is a ten week face-to-face training course in the knowledge and skills used by REBT/CBT therapists. It begins with the basic ABC model, which explains the relationship between noxious events, the client's belief system, and consequent emotional disturbances and dysfunctional behaviours. The course is suitable for beginners, and is normally undertaken by individuals with some experience of  more...

California Peer Support Training Week ....org California Peer Support Association Presents The 13th Annual Training Seminar & conference in Ventura, CA September 10-12, 2008 Pre-conference classes offered September 8 & 9, 2008 Choose either: Basic Peer Support - Individual Crisis Intervention or ICISF CISM Group Crisis intervention (formerly Basic CISM) Hotel Information: $99.00 room nights(single/double occupancy) Price  more...

PMPdistilled Premium PMP Preparatory Program KnowledgeWorks presents PMPdistilled : Premium PMP Preparatory Program Next Batch scheduled on 12th, 13th & 14th Sep 08 to accommodate overwhelming response we had for early Feb batch. Hurry Register Today. Very few seats left.  more...

ROAD MAP TO SUCCESS climb the magic ladder of success ...scounts not to exceed 15% of the total course fee Date : 13th and 14th September 2008 Venue : Hotel Ashraya International Time : 9: 00 am Landmark: Infantry road, near Indian Express office, Bangalore (this is a non residential programme) Registration : Kindly send nomination letter along with D. D./ Cheque (Only local or at par cheques please) in favour of Infopace  more...

software estimation ...Transactional Function - EQ AcelentiaTM Consulting, 1430, 13th Main, 8th Cross, BTM 2nd Stage, Bangalore 560 076, India. Phone: (+91) 80.4034 0900 Practice Session 2: Counting unadjusted function point for Transactional Functions (EI, EO, EQ) from the sample problems. Identifying General System Characteristics [GSCs] applicable Calculating Total Degree of Influence [TDI] Counting  more...

Free Session: In-the-Brain of Hani Suleiman - on Enterprise Java Testing - Nov 13th 2007 - London - UK In-the-Brain of Hani Suleiman on Enterprise Java Testing This Skills Matter In-the-Brain Session on Enterprise Java testing will cover a pragmatic approach towards enterprise testing. Enterprise software is usually very difficult to test, and many of us are faced with the harsh realities of a demanding business that either does not value testing or does not prioritise it. In this  more...

Wealth Thing Seminar This is the ultimate wealth creation seminar in 2007 held Central London. It is filled with the world's best coaches and they include: Dave Lakhani, Ted Ciuba, Greg Secker and many more. Delegates will be flying in from many different continents of the world This one-off 2 FULL DAY event will commence on 13th and 14th October 2007. Register your seat for this sell out event. Go to  more...

Embracing Change in an Uncertain World Do you struggle to keep up with the pace of change? Do you want to feel more comfortable in the ever-changing environment in which we work and live? Change is happening to us all the time, both personally and professionally - so why are so many people fearful of / resistant to change? This invaluable workshop is aimed at helping individuals to understand their reactions to change, to feel more  more...

Managing Service Quality - the key to improving the customer experienc Products have never been better. Service has never been worse. Lucky for you there are so many other disastrous customer experiences available yours won t stand out from the crowd. But what an opportunity . As organisations strive to get closer to their customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable  more...

Process Management - Why Make it Difficult? The real difficulty lies not in developing new ideas, but in escaping from the old ones. (John Maynard Keynes) Nobody argues these days when someone suggests that it s important to define and manage our business processes. So why do so many organisations struggle to get to grips with process management effectively? This workshop will unveil some of the organisational inhibitors that most of us  more...

Exemplary Customer Service This course gives you the interpersonal skills necessary to gain the competitive advantage, enhance customer relationships, and ensure personal and organizational success! You learn the practices that resulting in mutual satisfaction for you and your customer. In this course you experience a variety of customer satisfaction scenarios. You ll take away skills and knowledge that helps you to  more...