Instructor Led 13th Training in United Kingdom

Finance for Non-Financial Managers Training Course ...ry 2010 1st June 2010 14th October 2010 Manchester 13th October 2009 Bristol - 23rd October 2009 Leicester 9th November 2009 1st March 2010 7th June 2010 15th November 2010 Doncaster 24th November 2009 9th February 2010 11th May 2010 6th October 2010 Cobham, Surrey 19th October 2009 Newcastle - 16th October 2009 Cardiff - 22nd October 2009  more...

Get Creative Get Results ...e important than knowledge" - Albert Einstein 12th and 13th February 2009 Studley Castle, Warwickshire At the end of this event you will: Know how to harness ideas from the team Know how to use them strategically to get results Cost: Attendance Day 1 only - 139. 00 + VAT Attendance both days - 199. 00 + VAT Full overnight / two package - 299. 00 + VAT Get Creative,  more...

Embracing Change in an Uncertain World Do you struggle to keep up with the pace of change? Do you want to feel more comfortable in the ever-changing environment in which we work and live? Change is happening to us all the time, both personally and professionally - so why are so many people fearful of / resistant to change? This invaluable workshop is aimed at helping individuals to understand their reactions to change, to feel more  more...

Managing Service Quality - the key to improving the customer experienc Products have never been better. Service has never been worse. Lucky for you there are so many other disastrous customer experiences available yours won t stand out from the crowd. But what an opportunity . As organisations strive to get closer to their customers, the challenge of understanding, analysing and improving service quality becomes ever more important. Yet the tools to enable  more...

Process Management - Why Make it Difficult? The real difficulty lies not in developing new ideas, but in escaping from the old ones. (John Maynard Keynes) Nobody argues these days when someone suggests that it s important to define and manage our business processes. So why do so many organisations struggle to get to grips with process management effectively? This workshop will unveil some of the organisational inhibitors that most of us  more...

Cognitive Behavioural Therapy ...s for CPD points for practitioners Next course starts on 13th January 2012 running on 5 consecutive Fridays in Ashford fron 9: 30am to 2: 30pm each day. This truly gets to the real cause of many conditions. You will be amazed by the results you can achieve. It should be a "must have" for any practitioner. a course in Cognitive Behavioural Therapy gives Strategies to enhance your therapies.  more...

2-Day First Aid Refresher 13th-14th September 2011. This course is suitable for those people who have attended a three or four-day HSE approved first aid course within the last three years and wish to extend this for a further 3 years. Cost: 175 plus vat Certificates must not have expired more than 28 days prior to the refresher course commencing.  more...