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Fair Labor Standards Act FLSA on-line e-learning cbt (computer based)cd rom Fair Labor Standards Act (FLSA) The Fair Labor Standards Act (FLSA) establishes specific minimum requirements in relation to employees' wages, hours of work, overtime entitlements, and payroll records. The act was passed to set and enforce federal requirements on minimum wages and overtime. The FLSA became federal law in 1938 as part of President Roosevelt's New Deal its primary aim was to  more...
Certified Business Analysis Professional reg BABOK reg 2 0 Aligned on-line e-learning cbt (computer based)cd rom Certified Business Analysis Professional® (BABOK® 2.0 Aligned) IIBA Certified Business Analysis Professional Certified Business Analysis Professional® (BABOK® 2.0 Aligned) About IIBA International Institute of Business Analysis (IIBA ) is an independent non-profit professional association serving the growing field of Business Analysis. IIBA has become the  more...
Facilitating Meetings and Work Groups on-line e-learning cbt (computer based)cd rom Facilitating Meetings and Work Groups This situation is most likely familiar. You dread holding a meeting so much that you have butterflies in your stomach. People showing up whenever they get there. Trying to get everyone to agree or make a decision takes hours of discussion. No one is willing to take responsibility for action items. In this course, you will learn to avoid these and other  more...
Sales Math 101 Developing a Sales Plan for Success on-line e-learning cbt (computer based)cd rom Sales Math 101: Developing a Sales Plan for Success Bernard Berenson, the prominent American art critic, said, "I would, I could stand on a busy corner, hat in hand, and beg people to throw me all their wasted hours." Would you like to recapture your wasted hours? Unfortunately that is impossible, but you can make the most of the hours in your day with the help of this course. Sales Math  more...
Supervisor Manager Sexual Harassment Awareness Multi-State Edition on-line e-learning cbt (computer based)cd rom Supervisor & Manager Sexual Harassment Awareness (Multi-State Edition) Sexual harassment can have a very negative impact on an organization's work environment. Managers and supervisors have a responsibility to both their employees and their company to know their role in preventing and responding to sexual harassment. This role includes knowing the laws, guidelines, policies, and resources  more...
Delegation Essentials An Introduction to Delegation on-line e-learning cbt (computer based)cd rom Delegation Essentials: An Introduction to Delegation Every manager dreams of having more time to finish the never-ending work that comes with the role. And while you can't use some magic trick to stretch out the hours in a day, you can delegate certain tasks. With appropriate and deliberate planning, this can free up precious time so you can focus on your essential to-do's while still  more...
From Online Training Directory
Religions of the World - Judaism on-line e-learning cbt (computer based)study at homecourseware This course is designed to provide you with a study of one of the oldest religions in the world - Judaism. It will bring the leading scholars and theologians of Judiasm in America right to you desktop computer through streaming media 24 hours a day, 7 days a week.  more...
Religions of the World Islam on-line e-learning cbt (computer based)study at homecourseware In this course you will study Islam. Interviews with leading scholars and theologians of Islam in America are brought right to your desktop computer through streaming media 24 hours a day, 7 days a week.  more...
Religions of the World - Eastern Religions on-line e-learning cbt (computer based)study at homecourseware In this course you will study Eastern Religions. These include the Religions of India and the Far East. Interviews with leading scholars and theologians of Eastern Religions in America are brought right to your desktop computer through streaming media 24 hours a day, 7 days a week.  more...
OSHA 8-Hour Hazwoper Refresher on-line e-learning cbt (computer based)study at homecoursewareSelf Directed The goal of this OSHA mandated training is to provide personnel involved with the clean-up of hazardous waste sites the knowledge to safely work in a hazardous environment. This course can be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a  more...
DOT Hazardous Materials Transportation on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course covers the fundamentals of shipping hazardous materials. Our 10 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed.  more...
Hazardous Waste Management and Shipping for Environmental Professionals on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...
Laboratory Audit Essentials on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory  more...
Hazard Communication (HazCom) on-line e-learning cbt (computer based)study at homecoursewareSelf Directed To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard (HCS), also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is  more...
Shipping Infectious Substances (IATA and DOT) on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49  more...
Creating Popular Web Content (Master Class)-Self Directed on-line e-learning cbt (computer based)study at homecourseware Write Web content that persuades your visitors to act, join the discussion, resolve their problems, and buy your products. Learn to write and edit some of the most popular genres that populate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a  more...
Technical Communication, an Introduction for Current Technical Writers, Editors & Designers on-line e-learning cbt (computer based)study at homecourseware Get an overview of the whole field of technical communication. Expand your perspective. For current tech writers, editors, and designers. If you have been doing some form of technical writing, editing, or design for a while, but you wonder what the whole profession really involves, this course will expand your perspective, and help you polish your skills. You`ll learn how to articulate the  more...
Proven success in building an E-business on-line e-learning cbt (computer based)study at homecourseware Before you invest, learn the essentials of running an on-line business and avoid getting ripped off! This is an intense course designed to teach you the basics of building your own Internet business. If you think putting up a web site is all you need to do, you are DEAD WRONG! By taking this course you will learn how to control all of the costs associated with starting an Internet business  more...
Introduction to the Administration of a Medical Office on-line e-learning cbt (computer based)study at homecourseware This course is designed for beginning office and practice managers in a medical office setting. Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The  more...
Essential Legal and Ethical Principles of the Medical Office on-line e-learning cbt (computer based)study at homecourseware This course introduces the basic concept of medical assisting and its relationship to the other health fields. It emphasizes medical ethics, legal aspects of medicine, and the medical assistant's role as an agent of the physician. The course also provides the student with knowledge of medical jurisprudence and the essentials of professional behavior. Topics include: introduction to medical  more...
Medical Terminology Training on-line e-learning cbt (computer based)study at homecourseware Learn the language of medicine using the Professional Edge Medical Terminology Training System, designed to insure you will learn and remember new medical words and terms. Take up to 3 months to complete this course. All necessary materials needed to take this course are included with the exception of a medical dictionary. Medical Terminology Training According to the U.S. Department of Labor  more...
Advanced e-Mail Marketing on-line e-learning cbt (computer based)study at homecourseware The Advanced e-mail Marketing Course provides a contemporary and comprehensive learning program for e-mail marketing. The course is designed for marketers with a general knowledge of e-marketing techniques and processes. Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a  more...
Legal Research and Writing on-line e-learning cbt (computer based)study at homecourseware This course guides students on how to do legal research and writing. After completing this course, the student is expected to have acquired the basic skills necessary for writing legal documents. The course is designed to give the student exposure to writing briefs, pleadings, (including motions, complaints, answers, appeals, etc.) and even some basic legal correspondence. The Student should  more...
Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition on-line e-learning cbt (computer based)study at homecourseware Designed to provide the necessary knowledge and skills a Medical Transcription student needs to become certified as a qualified professional. This course is recommended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule. Recognized by the AAMT (American Association for Medical Transcription). This course follows the  more...
Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition on-line e-learning cbt (computer based)study at homecourseware This course utilizes proven methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. This complete course combines the most valuable and state of the art training methods available today for  more...
Comprehensive Medical Transcription Training on-line e-learning cbt (computer based)study at homecourseware Our MT Program is a complete and comprehensive online medical transcription course that takes 6 months to complete. All necessary materials needed to take this course are included with the exception of a medical dictionary (required for the course), including foot pedal and its software to operate it (to do the dictation). Please Print Out And Read This Information Carefully Our Medical  more...
Medical Office Specialist Training I (No Terminology) on-line e-learning cbt (computer based)study at homecourseware Prepare for an exciting clerical or administrative career in a private medical or dental practice, hospital, or clinic. This is a complete and comprehensive online Medical office Specialist Training Course that takes 2 months to complete. All necessary materials needed to take this course are included. Please Print Out And Carefully Read This Information! Demand for medical office assistants  more...
Legal Nurse Consulting Certificate Program on-line e-learning cbt (computer based)study at homecourseware This program prepares students to practice as Legal Nurse Consultants. It is a 16 week course of study. Upon completion, students are eligible to receive Certification from the American College of Legal Nurse Consulting. This course is 90 contact hours of study. INTRODUCTION: Welcome to the Legal Nurse Consulting Certificate Program. College You have made a wise decision to pursue study and  more...
Learn How to Repair Computers: Get Certified in 7 weeks on-line e-learning cbt (computer based)study at homecourseware Discontinued. This course has been replaced by Course Number 3509.If you do not see this course listed contact customer service at EST. Have you ever wished you knew enough about computers to repair them? Are you tired of hearing about other people making $50 to $200 an hour as a computer technician, perhaps with their own business? Would you like to have a piece of the pie to? Well now, you  more...
Managing a Virtual Office on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- More and more companies are finding that flexibility for employees in both work hours and work location help them attract and retain the best talents and actually improve productivity. This course identifies the potential benefits and pitfalls in managing a a virtuala ? workforce, gives guidelines for maintaining communication, monitoring productivity, and encouraging peak  more...
A Day 1 - Chapters 1-5 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This first of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers basic concepts of DOS, including commands and navigation; Windows 9x and 2000, including folders and files; control settings, such as CMOS, DMA, and IRQ; explanation and  more...
A Day 2 - Chapters 6-9 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This second of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers an in-depth look at Windows 9x, including installation, configuration, and customization; troubleshooting and benchmarking a PC; using diagnostic software; working with  more...
A Day 3 - Chapters 10-13 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This third of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers power supplies, power protection devices, and power chains; video cards and printers; modems, dialers, and dial-up networking; and Windows NT, including the registry, remote  more...
A Day 4 - Chapters 14-18 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to teach the computer technician the skills needed to pass the CompTIA A+ Certification tests. This fourth of a 4-part or day (i.e. "day" - a really full day - about 10 hours of training) course covers the skills needed to work with Windows 2000, including the alerter service, the Recovery Console, communications, and file protection. This section also explains networks and  more...
A+ 2003 Complete Bundle (90 days of online training for PC Technicians) on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This Online training provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam. The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to  more...
Pharmacy Technician Career Training Program on-line e-learning cbt (computer based)study at homecourseware This program will take you, as a student with no prior experience, into a new career as a Pharmacy Technician. Unlike many other career opportunities that come and go, medical careers are here to stay! Because of the widespread use of medication, Pharmacy Technicians have never been more in demand and the field will continue to grow in the years to come. As a Pharmacy Technician, you will  more...
Pharmacy Technician National Certification Exam Preparation Course on-line e-learning cbt (computer based)study at homecourseware Would you like to become a Nationally Certified Pharmacy Technician (CPhT)? Take your career to the next level and get this credential. Many Pharmacy Technicians who become certified receive financial compensation and several states are even requiring Certification for employment. Keep your employment opportunities open and make the most of your career by becoming Certified. The Pharmacy  more...
Starting A Business?: How To Develop An Effective Business Plan on-line e-learning cbt (computer based)study at homecoursewareSelf Directed You will learn how to develop, analyze and sell an effective business plan for your company or organization. This is not your ordinary "cook-book" workshop on Business Planning. Dr. Frank Leibold integrates solid business concepts he teaches MBA`s with invaluable tips he has acquired over 40 years of progressive executive business experience. He has developed and evaluated numerous plans, in a  more...
Certificate in Technical Writing on-line e-learning cbt (computer based)study at homecourseware Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...
Certificate in Technical Writing for Current Technical Writers on-line e-learning cbt (computer based)study at homecourseware A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...
Introduction to ISO 9001:2000 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed ISO 9000 is increasingly becoming the standard for doing business. Organizations worldwide are implementing ISO 9000 Quality Management Systems. What is ISO 9001:2000 and what does it require? Learn to understand the requirements and apply the standard within an organization. The student has up to 1 year to access the training. However, it must be completed at one sitting, it cannot be saved and  more...
Religions of the World - Christianity on-line e-learning cbt (computer based)study at homecourseware In this course you will study Christianity. Interviews with leading scholars and theologians of Christianity in America are brought right to your desktop computer through streaming media 24 hours a day, 7 days a week.  more...
ADA Training & Certification Program on-line e-learning cbt (computer based) Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...
Build a Powerful Marketing Strategy--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period  more...
Build a Powerful Marketing Strategy--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- Without great marketing, your businesses can fail. With the right marketing strategy, you gain a big edge over your competition. In this course, learn to increase your sales through marketing. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of  more...
Career Assessment Profile on-line e-learning cbt (computer based) A Trump U Course- Do you know what you are best suited to do? So much of our success depends on matching what we do with what we do best. The Career Profile indicates how your personality can affect your potential. The online assessment can predict your job performance and will point you to the areas you need to work on to increase the likelihood of your success.Students may complete this course  more...
Entrepreneur Assessment Profile on-line e-learning cbt (computer based) A Trump U Course- Have you ever wanted to strike out on your own in business and wondered if you have what it takes? The Entrepreneur Profile indicates your potential for satisfaction and success as an entrepreneur. The online assessment tells you if you are ready to make the leap, and points to the areas you need to work on to increase the likelihood of success. Students may complete this course  more...
How to Critically Evaluate Your Business Plan on-line e-learning cbt (computer based) A Trump U Course- Thinking like an entrepreneur means making the most of your opportunities. To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may  more...
Leadership Assessment Profile on-line e-learning cbt (computer based) A Trump U Course- Do you have the personality and style to be a leader? The Leadership Profile indicates your potential to handle the challenges of responsibility. Your online assessment tells you if you are likely to achieve what you want, and points to the areas you need to work on to increase the likelihood of success.Students may complete this course within a reasonable period of time. Contact  more...
Negotiate to Win on-line e-learning cbt (computer based) A Trump U Course- The most critical skill in business is negotiation. It`s all about getting what you want, every time. The responsibility to learn how to negotiate is all yours. It`s not up to your boss or colleagues or spouse or customers. So get started!Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this  more...
Significantly Increase the Value of Any Property--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- Improving your property can do more than just pay for itself -- it can increase your resale value higher than you might imagine. But the wrong change is like throwing money away. This course shows how to get the biggest possible financial benefit from every dollar spent on property improvements. You`ll even learn to grow value by improving the neighborhood!Students may complete  more...
The Entrepreneurship Certificate in Marketing Mastery Program on-line e-learning cbt (computer based) A Trump U Course- Starting a new business means more than having a good idea. The hottest concept will cool off in a minute if it isn ™t fueled by the knowledge and skills that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time.  more...
The Trump Way to Wealth on-line e-learning cbt (computer based) A Trump U Course- It`s a fact: today, anyone can become a millionaire or even a billionaire. In the history of the world, there has never been a better time to create wealth than right here, right now. The Trump Way to Wealth will give you the coaching, training, skills and tactics you need to build wealth every single day.Students may complete this course within a reasonable period of time.  more...
What Inexperienced Homebuyers MUST Know Before They Buy a Home on-line e-learning cbt (computer based) A Trump U Course-If you ever plan to buy a house this course can save you money, time and aggravation. This course will give you expert instruction, including video tutorials that can save you thousands and position you for success and security in your personal real estate investments. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how  more...
Information Technology Infrastructure Library (ITIL) on-line e-learning cbt (computer based) This eLearning course has been designed to offer a high level introduction to the concepts, terms, benefits, and relationships within the core IT Service Management processes and functions, according to the Information Technology Infrastructure Library (ITIL) best practice framework. ITIL is becoming the standard of choice for many organizations in terms of operating IT practice as well as  more...
HIPAA Privacy Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...
401(k) Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...
Cafeteria Plan Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated Cafeteria Plan rules and earn a "Certified Cafeteria Plan Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are  more...
OSHA Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated OSHA rules and earn a "Certified OSHA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Occupational Health & Safety Act (OSHA) has various and multiple requirements for workplace safety and reporting accidents. Our OSHA  more...
5S TRAINING on-line e-learning cbt (computer based) 5S is more of a people process than it is a manufacturing technique. And it is much more than simply cleaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many  more...
Lean Manufacturing Personal Training Library on-line e-learning cbt (computer based) The Lean Manufacturing Library gives one learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S ™s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive  more...
Manufacturing Statistics Personal Training Library on-line e-learning cbt (computer based) The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement Systems Analysis. The Manufacturing Statistics Library gives one learner access to our four core statistics courses: SPC Workout (basic SPC course), Advanced SPC, DOE: Screening Experiments, and Measurement  more...
Six Sigma Green Belt Personal Training Library on-line e-learning cbt (computer based) Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...
Six Sigma Black Belt Personal Training Library on-line e-learning cbt (computer based) The Black Belt Library gives one learner access to our four core Black Belt courses: FMEA Investigator, Advanced SPC, Measurement System Analysis, DOE: Screening Experiments. It is recommended that you take the Green Belt Library as a prerequisite for the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project  more...
Improving Co-Worker Relationships on-line e-learning cbt (computer based) This course will give you some fresh perspective on strengthening communication weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today. Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is  more...
Volunteers: Recruitment, Development, and Supervision on-line e-learning cbt (computer based) The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace. The goal of this course is to offer you fundamental principles when confronted with etiquette issues in the workplace. This course addresses these issues and more in a web-based course designed to take about 1.5 hours to complete. This course is for 2 CE credits.  more...
Microsoft MCSE 2003 Complete Course on-line e-learning cbt (computer based) This training package contains all the necessary course materials required to learn the ins and outs of becomming a Microsoft Certified Systems Engineer. This course contains over 70 hours of interactive, video based, instruction, delivered on CD. This course is designed to meet all the requirements for Microsoft Corporation`s Certified Systems Engineer certification and testing for Windows 2003  more...
Shipping with Dry Ice on-line e-learning cbt (computer based) This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can  more...
RCRA and DOT Refresher on-line e-learning cbt (computer based) This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,  more...
IATA Dangerous Goods on-line e-learning cbt (computer based) "IATA Dangerous Goods Training" has been designed with specific exercises related to the transportation of dangerous goods by air from a shippers perspective. This course covers the fundamentals of shipping dangerous goods by air according to the IATA regulations. Our 10 step approach encompasses all of the activities which must be addressed when preparing a dangerous goods for shipment by air.  more...
IATA Productos Peligrosos on-line e-learning cbt (computer based) "IATA Capacitacion de Productos Peligrosos" se ha dise ado con los ejercicios espec ficos relacionados con el transporte de productos peligrosos por el aire de una perspectiva de los expedidores. Este curso cubre los fundamentos de los productos peligrosos del env o por aire seg n las Regulaciones del IATA. Nuestro acercamiento de 10 pasos abarca todas las actividades que deben ser tratadas al  more...
Lab Safety and Chemical Hygiene on-line e-learning cbt (computer based) In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate  more...
RCRA Hazardous Waste Management for Generators on-line e-learning cbt (computer based) The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste  more...
Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- Real estate investing means a lot more than curb appeal: success is in the numbers. From researching income potential, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may  more...
Integrating Technology in the Classroom on-line e-learning cbt (computer based) This course helps educators to incorporate the Internet and computers into the classroom learning environment. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). Make use of your technlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to  more...
NETS`T - National Education Technology Standards for Teachers on-line e-learning cbt (computer based) This course prepares educators for meeting the widely adopted National Education Technology Standards for Teachers. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare teachers for the NETS*T certification standard. The ISTE National Educational Technology Standards for Teachers (NETS?T), developed by the  more...
AutoCAD 2006 2D on-line e-learning cbt (computer based) Learn to control the many features of AutoCAD 2D, including commands, plotting, crosshatching, and pallets. Follow along with Kristen Kurland as she shows you how to work with dimensions, regions, boundaries, as well as understanding isometrics and viewports. The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD  more...
AutoCAD 2006 3D on-line e-learning cbt (computer based) Learn to control the many features of AutoCAD 3D including commands, objects, surfaces, and solids. Follow along with Kristen Kurland as she shows you how to manipulate backgrounds, light, material, and landscaping to your needs.The course can be completed within 90 days or less. The student will have 1 year unlimited access to the course. Welcome to the AutoCAD 2006 3D Training Series The  more...
7 Steps to A Lot More Sales on-line e-learning cbt (computer based) The 7 STEPS TO A LOT MORE SALES course is a comprehensive marketing/sales training course designed to help business owners and marketing managers discover hidden sales opportunities within their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases  more...
911 OPERATOR TDD TRAINING on-line e-learning cbt (computer based) According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with  more...
Accelerate your Business Growth--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of  more...
Accelerate your Business Growth--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- Business is dynamic. If you`re not able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of  more...
Achieving Solar - An Introductory Guide on-line e-learning cbt (computer based) Learn the fundamentals of today`s solar energy applications for homes and small businesses. Site considerations will be covered, as well as payback and economic considerations for solar energy systems.Student has access for 60 days but may complete the course sooner. Achieving Solar - An Introductory Guide In this online six-module course, you will gain an understanding of the fundamentals of  more...
QuickBooks Pro 2008 on-line e-learning cbt (computer based) Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you can manage your customers, vendors, and employee accounting needs. In this course, you can learn the basics of Quickbooks 2008 such as how to use the interface, setup your companies, use lists, work with inventory, sell your products, invoice customers, process accounts receivable, work with bank accounts, and accounts  more...
Adobe PhotoShop CS on-line e-learning cbt (computer based) Receive a fundamental understanding of the concepts of Adobe ™s PhotoShop CS by learning basic color correction, touch-up, image manipulation, and document management techniques. Adobe PhotoShop CS From professional graphic design to in-house image management, Photoshop is today?s tool of choice. Learn basic color correction, touch-up, image manipulation, and document management  more...
Adobe PhotoShop CS to CS2 Upgrade on-line e-learning cbt (computer based) If you are making the move from PhotoShop CS to CS2, this course will help you get up to speed quickly. Adobe PhotoShop CS to CS2 Upgrade If you?re making the move to Photoshop CS2, this course is a must have. It will quickly bring you up to speed on what?s new and how to make the best use of new features like Adobe? Bridge, vanishing point, multiple layer control, smart object, image warp, and  more...
Airline Certificate Program - Instructor Led on-line e-learning cbt (computer based) The Airline Certificate provides comprehensive training necessary to work for an airline. This includes instruction in the Sabre Computer Reservation Systems, travel reservations and fares and tickets. The Airline Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards,  more...
Basics of Organizational Communication on-line e-learning cbt (computer based) Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course. Organizational Communications Communication is the most important  more...
Bloodborne Pathogens on-line e-learning cbt (computer based) This course provides training as required by OSHA`s Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day  more...
Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing on-line e-learning cbt (computer based) This course provides training as required by OSHA's Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to the safety of the tattoo artist or body piercer. A  more...
Build a Powerful Branding Strategy--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...
Build a Powerful Branding Strategy--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- The age of brand reality is here. Today, it`s critical to ensure that your brand becomes special` by making a deep emotional connection with your customers and employees. In this one-of-a-kind course, you`ll learn how to effectively use branding to support and strengthen your company`s positioning towards your target market.Students may complete this course within a reasonable  more...
Car Rental Certificate Program - Instructor Led on-line e-learning cbt (computer based) The Car Rental Certificate provides comprehensive training necessary to work for a car rental agency. This includes instruction in the Sabre Computer Reservation Systems, travel reservations ad ground transportation. FULL DESCRIPTION The Car Rental Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation  more...
COBRA Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated COBRA rules and earn a "Certified COBRA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Fully Updated and Current Regulations! Changing rules, regulations, and court cases make COBRA compliance extremely complex. And as  more...
Compensation Training & Certification Program on-line e-learning cbt (computer based) Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.  more...
Complete Paralegal Training Program (Self-Paced) on-line e-learning cbt (computer based) A complete and comprehensive paralegal training program, taken entirely online, designed as a 5 to 6 month fast-track course but can be taken at a accelerated pace. This is a industry standard Certificate of Completion program. This state-of-the-art paralegal home training course, through which the student may quickly and easily learn this complex, prestigious and fascinating discipline, was  more...
Comprehensive Leadership Training on-line e-learning cbt (computer based) The course deliberates on what comprises effective leadership. The course looks at Leadership from different conceptual perspectives giving it a wide-ranging base. This course is meant for working people in leadership positions and for those who are about to enter into positions with leadership responsibilities. Welcome to our Comprehensive Leadership Training Course There is such a dearth of  more...
CompTIA A+ Essentials and A+ Specialist Certification Training Courses on-line e-learning cbt (computer based) CompTIA`s A+ is a vendor-neutral certification that validates technical competency in networking administration and support. The A+ certification confirms a technician`s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The A+ exams also cover domains such as security, safety and environmental issues and communication and  more...
Comunicaci n Del Peligro (HazCom) on-line e-learning cbt (computer based) Para Proteger trabajadores expuestos a los productos qu micos peligrosos en todos los sectores industriales, el Gobierno Federal estableci el Est ndar de la Comunicaci n del Peligro del OSHA (HazCom) 1910.1200, tambi ©n conocido como la lay de "derecho para saber". Este est ndar se basa en un concepto simple: los empleados tienen una necesidad y un derecho de saber los peligros y las  more...
Cruise Line Certificate Program - Instructor Led on-line e-learning cbt (computer based) The Cruise Line Certificate program provides comprehensive training necessary to work for a cruise line. This includes instruction in cruise product, air reservations and customer service. The Cruise Line Certificate Program consists of six individual courses (see course list below). Each course includes instruction, student-instructor interacation through email and message boards, assigments and  more...
Crystal Reports XI on-line e-learning cbt (computer based) Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Crystal Reports XI Receive a fundamental understanding of the concepts of Crystal Reports XI by learning to build reports, use formulas, build groups, work with records, and create charts. Follow Jason Manibog as he teaches you  more...
Customer Astonishment: The Commitment to World-Class Customer Care on-line e-learning cbt (computer based) Customer loyalty is the crowning achievement in any business. Customer loyalty is absolute leverage on profitability and growth. It means that your success is cumulative from year to year. In today`s business environment, a satisfied customer is no longer enough. We have all entered a new age wherein we must positively astonish our customers by anticipating their needs. To be Customer Need Driven  more...
Customer Service Plus on-line e-learning cbt (computer based) The difference between success and failure in today ™s business environment is customer service. In this course you ™ll learn the basics of customer service and how to consistently provide high-quality customer service. User is given 1 year access to this course. Customer Service Plus The difference between success and failure in today?s business environment is customer service. In  more...
Delegation - Leveraging Through Others on-line e-learning cbt (computer based) This course will teach you delegation techniques to allow you to develop your subordinates, train them in all aspects of the business, use your human resources most effectively, and open your time up for items that need your particular set of skills. Delegation - Leveraging Through Others This course will teach you delegation techniques to allow you to develop your subordinates, train them in all  more...
Design a Winning Business Based on Your Idea--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...
Design a Winning Business Based on Your Idea--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- A disciplined business plan turns dreamers into winners. To turn a concept into a golden success, you need a plan for financing, market research, marketing, operations and more. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have  more...
Dreamweaver MX 2004 on-line e-learning cbt (computer based) For MAC Users Only. Dreamweaver is the professional's choice for developing web sites and web applications. With this Dreamwaever training, go from start to finish, create and maintaining basic websites, and learn to support best practices and the latest technologies. User is given 1 year access to this course. Dreamweaver MX 2004 Dreamweaver is the professional's choice for developing web sites  more...
Employment Closure Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with  more...
Entry and Exit Strategies for Savvy Real Estate Investors--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- There`s more than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students  more...
Entry and Exit Strategies for Savvy Real Estate Investors--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- There`s more than one way to profit in real estate: in fact, there are three basic techniques: amortization, cash flow, and appreciation. This exclusive online course uses cutting edge interactive features to show the ins and outs of proven strategies: from fix-and-flips to condo conversion, from refinancing to trade-ups. Most important, you learn which fits your goals. Students  more...
Expert Certificate Course in Medical Transcription with Work Placement Program on-line e-learning cbt (computer based) With no medical background necessary, you can learn to transcribe doctor`s dictation into documents with our online training.We offer hours and hours of transcription practice prepared by doctors so youare ready for the working world when you graduate. We employ six MT instructors,train you in an online-friendly manner, and encourage students to interact witheach other in online forums. All course  more...
Find and Purchase Income Producing Properties--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...
Find and Purchase Income Producing Properties--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- To make big profits, every successful real estate investor has to find great deals. In this course, you will learn to identify residential properties that can earn you those big-time returns. And you will learn to increase those returns by combining your personal goals with in-depth market analysis.Students may complete this course within a reasonable period of time. Contact  more...
FLSA Training & Certification Program on-line e-learning cbt (computer based) Learn how to adminster the federally-mandated FLSA rules and earn a "Certified FLSA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Fair Labor Standards Act (FLSA) covers wage and hour rules for U.S. workers, including what hours employees can work and what base and  more...
Front Desk Agent- Instructor Led on-line e-learning cbt (computer based) Participants are guided through the historical context, terminology, telephone techniques, room reservations, check-in and check-out procedures, guest inquiries, complaints, accounting administrative tasks performed by hotel front desk agents. Participants will experience the physical stamina required as a front desk agent multi tasks and trouble shoots each client contact. FAQ How long will it  more...
Grant Writing Basics on-line e-learning cbt (computer based) Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but  more...
Hotel Certificate Program - Instructor Led on-line e-learning cbt (computer based) The Hotel Certificate Program provides comprehensive training necessary to become an effective travel professional in a hotel. This includes instruction in hotel products, sales and customer service and ground transportation. The Hotel Certificate Program consists of four individual courses (see course list below). Each course includes instruction, student-instructor interacation through email  more...
HTML 4 on-line e-learning cbt (computer based) Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets. Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics  more...
Introduction To HR Management Training & Certification Program on-line e-learning cbt (computer based) Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...
Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...
Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...
Legal Transcription Training on-line e-learning cbt (computer based) This unique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for  more...
Listening Skills for the Workplace on-line e-learning cbt (computer based) This short course is designed to increase your knowledge of, and consider your attitude toward, listening to other people in everyday life. It includes a detailed assessment, discussion of why people filter and block communication. Listening Skills for the Workplace There is an expanding awareness in business of the value of good listening skills. To ignore this important tool in today`s  more...
Maximize Profits by Managing Real Estate like an Entrepreneur--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- Rental property owners can profit from what entrepreneurs know: success lies in examining all aspects of your business, looking for opportunities to reduce expenses and maximize income. In this exclusive course, TrumpU experts will show you how to position your property correctly for the target market, manage problem tenants, market your property, and more. Students may complete  more...
MSHA Part 46 Refresher on-line e-learning cbt (computer based) This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements. Part 46 applies to shell dredging, sand, gravel, surface stone, surface clay, colloidal phosphate, and surface limestone mines. This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 46 annual refresher requirements.  more...
MSHA Part 48 Surface Mining Refresher on-line e-learning cbt (computer based) This course is designed to assist you in meeting Mining Safety and Health Administration (MSHA) Part 48 requirements for most above-ground mines or above-ground operations at underground mines. Part 48 applies to coal mines, underground metal and nonmetal mines, surface metal mines, and certain surface nonmetal mines that are not in the following industries: surface stone, surface clay, sand and  more...
Negotiate Profitable Real Estate Deals--Instructor-Led on-line e-learning cbt (computer based) A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured. Students may complete this course within a reasonable  more...
Negotiate Profitable Real Estate Deals--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- More times than not, success in real estate begins -- or ends -- at the negotiating table. The secret to successful negotiation is careful preparation and communication. This course will teach you proven tactics and methods for all types of real estate negotiations and prepare you to leave the table with success assured.Students may complete this course within a reasonable period  more...
Performance Management & Appraisals Training & Certification Program on-line e-learning cbt (computer based) Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...
Phlebotomy Technician Career Training on-line e-learning cbt (computer based) The primary function of a phlebotomy technician is to obtain patient blood specimens by venipuncture or microtechniques. The phlebotomy technician aids in the collection and transportation of other laboratory specimens, and may be involved with patient data entry. A phlebotomy technician also draws blood for transfusions, donations and research. This course provides instruction in the skills  more...
Professional Bar Management Mastery Level Certification on-line e-learning cbt (computer based) The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves  more...
QuickBooks Pro 2005 on-line e-learning cbt (computer based) Learn how to get the most out of Intuit's QuickBooks Pro 2005 software. This interactive training provides an easy to follow self-paced format. You determine when you want to learn and the instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World's most popular accounting software. Welcome to the  more...
QuickBooks Pro 2006 on-line e-learning cbt (computer based) Learn how to get the most out of Intuit`s QuickBooks Pro 2006 software. This interactive, self-directed training provides an easy to follow self-paced format. You determine when you want to learn and the virtual video instructor is always there to provide you the expert instruction you want. Learn, practice and assess your skills as you become an expert user of the World`s most popular accounting  more...
Recruiting & Hiring Training & Certification Program on-line e-learning cbt (computer based) Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and  more...
Sales Management Strategies & Tactics on-line e-learning cbt (computer based) The course is meant for Sales Managers and Workforce Employees aspiring to be Sales Managers. The course deliberates on how best to use Sales Force resources for achieving significant revenue and profit. Welcome to our Sales Management course This course is meant for those who have either risen to the rank of Sales Managers or have all intentions of raising themselves to this level. The course  more...
SalesPlus on-line e-learning cbt (computer based) Successful professional sales people bring a set of skills and attitudes to potential sales opportunities that result not only in sales but in developing customers who will continue to do business with them time and time again. Identifying potential sales opportunities, making the sale, and creating a customer relationship that will result in future business is the art of selling. By the end of  more...
Senior Professional In Supply Management (SPSM ®) Certification Program on-line e-learning cbt (computer based) Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional. You can earn your purchasing certification in less than 3 months if you devote more than 4 hours per week to this course of study. Accordingly, 2 hours per week will take  more...
Strategic Thinking on-line e-learning cbt (computer based) Strategic thinking teaches you to take a circumspect look at your long range goals, obsticals, and solutions. Learn how to effectively plan for the future and choose the path most likely to bring you to your goals. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner.  more...
Team Management - Enabling Teams on-line e-learning cbt (computer based) In this course you will learn to build a supportive and enabling team environment. You will learn how to encourage members to think like a team, how to provide adequate time to perform and meet, and demonstrate faith in the members ™ capacity to achieve. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply  more...
Team Management - Leading Teams on-line e-learning cbt (computer based) In this course, you will learn about the selection of a team leader, what team leaders need to know, and what constitutes a team. You will also learn about the traits and roles of an effective team leader are, team communication, and how to hold effective team meetings. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand  more...
Team Management - Team Participation on-line e-learning cbt (computer based) This course covers the elements of successful teams, the role of a good team member, and team communication. This course is geared to expedite your own development as a team member in creating successful teams. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. Team  more...
Teams Management - Managing Team Conflict on-line e-learning cbt (computer based) This course will teach you how to manage team conflict through understanding and dealing with the dynamic and changing work environment, personalities, concern over job security, changing team members, team vs. organizational dynamics, and division of tasks and functions. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to  more...
The Art of Active Listening on-line e-learning cbt (computer based) Why do we like talking to some people more than others? Because they are good listeners. If someone is a good listener we not only like them more, we think they understand us and our business. We all understand the basics of good listening. Good listening, in part, is just being courteous. However, it is requires more than just being quiet and paying attention, although those are aspects of being  more...
Tour Operator Certificate - Instructor Led on-line e-learning cbt (computer based) The Travel Agent Certificate provides comprehensive training necessary to become an effective tour operator. This includes instruction in the ground transportation, air reservations, tour products, sales and customer service and air fares. The Tour Operator Certificate Program consists of seven individual courses (see course list below). Each course includes instruction, student-instructor  more...
Travel Agent Certificate Program - Instructor Led on-line e-learning cbt (computer based) The Travel Agent Certificate provides comprehensive training necessary to become an effective travel professional. This includes instruction in the Sabre Computer Reservation Systems, travel reservations, fares and tickets, leisure travel products, destination geography and travel sales and customer service. The Travel Agent Certificate Program consists of twelve individual courses (see course  more...
Understand Real Estate Finance: How to Work the Numbers on any Residential Deal--Self-Directed on-line e-learning cbt (computer based) A Trump U Course- Real estate investing means a lot more than curb appeal: success is in the numbers. From researching income potential, to financing a purchase and examining how cash flow affects value, you`ll master the figures! Much more than textbook learning, this course connects you to experts and interactive activities--and instructs using real investment decisions as examples.Students may  more...
Visual Studio .NET and ASP.NET Online Training on-line e-learning cbt (computer based) This series introduces students to the ASP.NET platform, and gets students started using ASP.NET features such as server controls, validation controls and composite controls in their Visual Studio .NET projects. This e-learning computer training series includes all of the online training tutorials listed below and is provided in an interactive e-learning format. All courses allow for 1 year  more...
Writing for Business Professionals on-line e-learning cbt (computer based) This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year  more...
CSS on-line e-learning cbt (computer based) Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year  more...
Creating Popular Web Content (Master Class) on-line e-learning cbt (computer based) Write Web content that persuades your visitors to act, join the discussion, resolve their problems, and buy your products. Learn to write and edit some of the most popular genres that populate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a  more...
CompTIA A+ 2009 The A+ certification validates the latest skills needed by today ™s computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. The A+ certification confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic  more...
Adobe InDesign CS4: Advanced With Total Training for Adobe InDesign CS4: Advanced, you ™ll learn all the tricks the professionals know that can save you hours of time in production. After watching this training, you will understand how to build advanced Paragraph Styles that include both Nested and Next styles. You ™ll learn everything from Master Pages to Object Styles, have a look at advanced features such as  more...
Adobe 80 Course Online Library Experience the power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made. Adobe 80  more...
Time Management The bottom line in many organizations is productivity. If you find yourself overwhelmed, working too many hours, or running behind, you may have room to improve your approach to time management. This course will give you an overview of the top issues related to managing your time effectively at work. You will learn ways to streamline your daily work along with skills that can help you to get more  more...
How to Adopt Green Practices in Business and Gain a Competitive Advantage Wise companies realize that the protection of the environment is a very real concern to the general population. In fact, going green to protect the environment is viewed as the right thing to do. It is also the smart thing to do. If a business wants to attract the increasingly environmentally conscious market and gain a competitive edge, it must become known as an eco-friendly company. This course  more...
Expert Certificate Course in Medical Transcription for the Physician ™s Office and Home Based Business Medical transcriptionists are vital members of the professional healthcare team. Medical transcriptionists transcribe medical reports to document patients` medical care and condition. Most medical reports are transcribed from audio files recorded by the physician, but a growing number of medical reports are first compiled by speech recognition technology, then edited and corrected by medical  more...
From 123-CBT Computer Based Training
The Basics of Delegation on-line e-learning cbt (computer based) Do you feel that there are just not enough hours in the day? Are you always striving to keep ahead of the paperwork that litters your desk? Perhaps it is time to consider sharing some of those tasks with your skilled employees. As you progress through this "Delegation Basics" course in the "Effective Delegation" series, you will discover what delegating is all about, what you need to do to prepare  more...
Supervisor Manager Sexual Harassment Awareness on-line e-learning cbt (computer based) Sexual harassment can have a very negative impact on victims, offenders, and the company in which the offense occurs. There are many forms of prohibited conduct that can create a hostile working environment. Training managers and supervisors about the areas of prohibited conduct is an important part of reducing liability. Company managers have an additional responsibility to both their employees  more...
Dreamweaver MX Web Applications on-line e-learning cbt (computer based) This is the second course in a series of tutorials from the Virtual Training Company for Dreamweaver MX. It covers all that techniques required to construct a data driven web site. Author Mark Fletcher (a member of Team Macromedia) will teach you how to construct a database, create database queries using SQL (Structure Query Language) and how to connect to a database using IIS (Internet  more...
Access 2000 User Series on-line e-learning cbt (computer based) Access 2000 Beginning (2 Hours 6 Minutes) 1.0 Introduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find  more...
Access 2000 Beginning on-line e-learning cbt (computer based) Access 2000 Beginning (2 Hours 6 Minutes) 1.0 Introduction (26 Minutes) 1.1 Starting Access 1.2 Opening an Existing Database 1.3 The Access Desktop 1.4 The Database Window 1.5 A Preview of the Database Components 2.0 Working with an Existing Database (33 Minutes) 2.1 Viewing and Navigating Table Data 2.2 Editing Table Data 2.3 Adding Records to a Table 2.4 Selecting and Deleting Records 2.5 Find  more...
Access 2000 Intermediate on-line e-learning cbt (computer based) Access 2000 Intermediate (2 Hours 4 Minutes) 1.0 Planning and Designing a Database (20 Minutes) 1.1 Evaluating Inputs and Outputs 1.2 Normalization 1.3 Creating a Database Using a Wizard 1.4 Creating a Database from Scratch 2.0 Building and Modifying Tables (49 Minutes) 2.1 Creating Tables Using a Wizard 2.2 Creating Tables from Scratch & Data Types 2.3 Setting Primary Keys 2.4 Field Properties  more...
Access 2000 Advanced on-line e-learning cbt (computer based) Access 2000 Advanced (2 Hours 3 Minutes) 1.0 Building and Modifying Forms (51 Minutes) 1.1 Adding Controls 1.2 Selecting Controls 1.3 Moving, Sizing and Deleting Controls 1.4 Aligning Controls 1.5 Changing Control Properties 1.6 Changing the Tab Order Controls 1.7 Form Properties 1.8 Working with Combo Boxes and List Boxes 2.0 Building and Modifying Reports (26 Minutes) 2.1 Understanding Report  more...
Excel 2000 Beginning on-line e-learning cbt (computer based) Beginning (2 Hours 16 Minutes) 1.0 The Excel Screen (32 Minutes) 1.1 The Excel Workbook and Worksheets 1.2 Title Bar & Menu Bar 1.3 Toolbars 1.4 Formula Bar 1.5 Columns & Rows 1.6 Navigation 1.7 Sheet Names & the Status Bar 1.8 Mouse Pointers & Shortcut Menus 2.0 Entering Data into a Worksheet (27 Minutes) 2.1 Data Entry Techniques 2.2 Auto-Fill Entry Techniques 2.3 Erasing Data 2.4 Auto Complete  more...
Excel 2000 Intermediate on-line e-learning cbt (computer based) Intermediate (2 Hours 5 Minutes) 1.0 Changing Worksheet Layout (26 Minutes) 1.1 Inserting Columns, Rows and Cells 1.2 Deleting Columns, Rows and Cells 1.3 Moving Cells 1.4 Copying Cells 2.0 Additional Formatting (6 Minutes) 2.1 Formatting Cell Attributes and Alignment 2.2 Borders 2.3 Numeric Formatting 2.4 Center Text across Columns 2.5 Hiding & Unhiding Columns & Rows 3.0 Printing (25 Minutes)  more...
Illustrator 9 on-line e-learning cbt (computer based) Offering an unparalleled combination of creative freedom and productivity, Adobe Illustrator is preferred by designers, graphic artists, technical illustrators, and business professionals. In this Virtual Training Company tutorial, Rachel Caplan guides you through the basics of Illustrator 9, then leads you into the more technical territory by showing you how to modify objects, the use of  more...
Flash MX Techniques on-line e-learning cbt (computer based) Virtual Training Company's Flash MX Techniques tutorial is a great way for those with a working knowledge of the software to acquire more advanced skills. Rick Martin will guide you step by step through 10 complete projects, each covering a wide range of techniques to help you become more proficient with Flash MX. These include reproducing a fading text effect and creating a sliding menu. Work  more...
Flash MX Intermediate Developer on-line e-learning cbt (computer based) Macromedia Flash MX is one of the finest tools available for creating powerful websites. This Virtual Training Company tutorial is aimed at developers, those who are creating web applications and using advanced Flash MX ActionSripting in developer mode. Your instructor, Eric Hake, will guide you through the new features of the Flash MX Development tool. Timelines, shared libraries and templates  more...
Flash MX for Designers on-line e-learning cbt (computer based) Macromedia Flash MX is a wonderful tool for the creation of incredible web sites. Virtual Training Company's tutorial is aimed at designers, those who create graphical Flash content, such as animations, interactive web navigation controls, interactive web sites, games, and movies. Rick Martin, your instructor, starts off slowly by introducing you to the interface, setup, and the basics of Flash  more...
Flash MX ActionScript on-line e-learning cbt (computer based) Author Doug Sahlin teaches you the ins and outs of Macromedia Flash MX ActionScripting. Designed to create websites or multimedia presentations for CD-ROM, Flash MX ActionScripting allows users to create exciting animated graphics while keeping a smaller file size than with conventional graphic editing methods. Learn key concepts that will make your Flash designs efficient and entertaining. If you  more...
Fireworks MX on-line e-learning cbt (computer based) Virtual Training Company author Scott Doucet shows users how to create, edit, and animate graphics using Fireworks MX, the latest in the Macromedia MX software production line. Macromedia has designed Fireworks MX to help both the designer and programmer create engaging, attractive, and functional websites in the shortest time possible using the MX technology. It comes with the ability to import,  more...
Excel 2000 Advanced on-line e-learning cbt (computer based) Advanced (2 Hours 2 Minutes) 1.0 Adjusting Worksheet Views (13 Minutes) 1.1 Freeze/Unfreeze Panes 1.2 Horizontal & Vertical Split screen 2.0 Auditing Techniques (12 Minutes) 2.1 Using the Auditing Toolbar 2.2 Tracing Dependant Cells 2.3 Tracing Precedent Cells 3.0 Using Functions (18 Minutes) 3.1 Paste Function 3.2 The PMT Function 3.3 Expanding the use of standard functions 4.0 Logical Functions  more...
Excel 2000 User Set of 3 on-line e-learning cbt (computer based) Beginning (2 Hours 16 Minutes) 1.0 The Excel Screen (32 Minutes) 1.1 The Excel Workbook and Worksheets 1.2 Title Bar & Menu Bar 1.3 Toolbars 1.4 Formula Bar 1.5 Columns & Rows 1.6 Navigation 1.7 Sheet Names & the Status Bar 1.8 Mouse Pointers & Shortcut Menus 2.0 Entering Data into a Worksheet (27 Minutes) 2.1 Data Entry Techniques 2.2 Auto-Fill Entry Techniques 2.3 Erasing Data 2.4 Auto Complete  more...
Illustrator 10 Techniques on-line e-learning cbt (computer based) Virtual Training Company's Illustrator 10 Techniques is a tutorial aimed at those who want to expand their working knowledge of the application, and for those who have viewed VTC's Illustrator 10 tutorial (ISBN#1930519583). Rick Martin takes you through 10 individual projects, with each one concentrating on a different design technique available in Illustrator. He will take you step by step  more...
PageMaker 6 5 Advanced on-line e-learning cbt (computer based) Adobe PageMaker was one of the first page layout applications, and is still heavily used in many corporate production environments, as well as some studios and magazines. If you are looking for employment within corporate desktop publishing departments, learning PageMaker is a must. In Virtual Training Company's PageMaker 6.5 Advanced tutorial, author Diane Presler begins by making you comfortable  more...
PageMaker 7 on-line e-learning cbt (computer based) If you are looking for employment within corporate desktop publishing departments, learning Adobe PageMaker is a must Adobe PageMaker 7.0 is a high-end professional publishing program, and is heavily used in many corporate production environments, as well as some studios and magazines. Virtual Training Company's tutorial will have you using this page layout application with ease in no time. Brian  more...
Dreamweaver MX Fundamentals on-line e-learning cbt (computer based) Macromedia Dreamweaver MX Fundamentals is the first in a series of tutorials from Virtual Training Company for Dreamweaver MX. The author of this series, Mark Fletcher, is a member of Team Macromedia for Dreamweaver. Tap into his extensive knowledge as he takes you step-by-step through the creation of a web site. He will show you how to add text and graphics, work with frames and framesets, apply  more...
Dreamweaver MX Advanced on-line e-learning cbt (computer based) This is the third in the Macromedia Dreamweaver MX series of tutorials from the Virtual Training Company. Author Mark Fletcher (a Member of Team Macromedia for Dreamweaver and a regular contributor to Macromedia DevNet) shows the user how to work with CSS, add style to web pages, create page layouts, use integrated code tools, create web pages that comply with the Web Accessibility Initiative  more...
FreeHand 9 on-line e-learning cbt (computer based) Macromedia FreeHand 9 is a versatile graphics application that uses vector drawing and allows you to import artwork from other sources. It is wonderful for creating ads, book covers, letterhead, and more. In this Virtual Training Company tutorial, author Vivian Garner starts slowly by acquainting you with the many tools of Freehand. She will then guide you through using layers, fills, strokes,  more...
E-Learning Essentials Part 1 E-Learning and Successful Strategy on-line e-learning cbt (computer based)cd rom This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy  more...
Microsoft Visio 2003 Expert User on-line e-learning cbt (computer based)cd rom This course focuses on the advanced features in Microsoft Visio 2003. This will help the learners create specialized diagrams by using different shapes and wizards provided by Visio 2003. Learn To: Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing. Assign a shape to a new layer in Microsoft Visio 2003.  more...
E-Learning Essentials Part 2 Marketing Your Solution on-line e-learning cbt (computer based)cd rom This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups  more...
Brand Management Developing a Brand Strategy on-line e-learning cbt (computer based)cd rom Brand Management: Developing a Brand Strategy gives you information on building, defending, and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally, the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this  more...
E-Learning Essentials Part 3 Deploying Measuring Your Solution on-line e-learning cbt (computer based)cd rom The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...
Sales Skills The Fundamentals on-line e-learning cbt (computer based)cd rom In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand  more...
Sales Skills Prospecting Addressing Needs on-line e-learning cbt (computer based)cd rom In Sales Skills: Prospecting and Addressing Needs, participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To  more...
Sales Skills Overcoming Obstacles on-line e-learning cbt (computer based)cd rom In Sales Skills: Overcoming Obstacles, participants will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To  more...
Brand Management Integrated Marketing on-line e-learning cbt (computer based)cd rom Brand Management: Integrated Marketing gives you information about integrated brands. The program provides you a process for integrating a brand throughout your company. Additionally, the program defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for  more...
Sales Skills Gaining Customer Commitment on-line e-learning cbt (computer based)cd rom In Sales Skills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In  more...
Sales Skills Developing a Winning Strategy on-line e-learning cbt (computer based)cd rom In Sales Skills: Developing a Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To  more...
Sales Skills Effectively Closing a Sale on-line e-learning cbt (computer based)cd rom In Sales Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close  more...
Brand Management Branding on the Web on-line e-learning cbt (computer based)cd rom Brand Management: Branding on the Web gives you information about branding on the Internet. The program provides you with processes for branding on the Internet, creating a secondary brand on the Internet, and how to introduce a brand on the Internet. Additionally, the program provides you with guidelines for each process as well as guidelines for developing effective Internet brand names. By  more...
Professional Selling Over the Phone Preparation Strategies on-line e-learning cbt (computer based)cd rom Professional Selling Over the Phone: Preparation and Strategies offers the student guidelines for preparing the teleselling workspace and maximizing telesales calls. The program provides processes for preparing telesales scripts and managing telesales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice,  more...
Professional Selling Over the Phone Prospecting on-line e-learning cbt (computer based)cd rom Professional Selling Over the Phone: Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects.  more...
Professional Selling Over the Phone Closing a Sale on-line e-learning cbt (computer based)cd rom Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...
Sales Management Building a Championship Sales Team on-line e-learning cbt (computer based)cd rom Sales Management: Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals  more...
Essentials of Business Law Employment Law on-line e-learning cbt (computer based)cd rom Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute  more...
Sales Management Leading a Sales Team on-line e-learning cbt (computer based)cd rom In Sales Management: Leading a Sales Team, you will learn steps for choosing a territory strategy and what factors you need to consider when conducting territory reviews. You will also learn what forecasts sales managers usually develop, the four factors to define when referring to a forecast, and how forecasts are used. In addition, you will learn steps for conducting sales meetings and the best  more...
Sales Management Motivating Sales Teams to Win on-line e-learning cbt (computer based)cd rom In Sales Management: Motivating Sales Teams to Win, you will learn what you can do to motivate members of your sales team and factors to consider when evaluating motivation levels. You will also learn about various compensation practices to help you keep top performers, as well as how to identify opportunities to improve and how to address substandard performance. Learn To  more...
Consulting Skills Building Consulting Relationships on-line e-learning cbt (computer based)cd rom Consulting Skills: Building Consulting Relationships explains how to determine whether your organization could benefit from a consultant's services. It also teaches how to manage internal resistance to consultants, how to communicate effectively with consultants, and what to include in a legally binding consulting contract. Learn To Identify the steps to determine  more...
Consulting Skills The Consulting Process on-line e-learning cbt (computer based)cd rom Consulting Skills: The Consulting Process explains your responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing  more...
Essentials of Business Law The Legal Environment on-line e-learning cbt (computer based)cd rom Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions, classifications, and sources of law. The program identifies the structure of the state and federal court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to businesses,  more...
Consulting Skills Serving as an Internal Consultant on-line e-learning cbt (computer based)cd rom Consulting Skills: Serving as an Internal Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict, making ethical decisions, and overcoming resistance to change as an internal consultant. Learn To Identify the advantages of internal consultants.  more...
Strategic Management Establishing Strategic Focus on-line e-learning cbt (computer based)cd rom Strategic Management: Establishing Strategic Focus offers the student an overview of the information required to identify appropriate terms and language associated with strategic management, recognize benefits gained from a successful strategic plan, and learn why some organizations avoid implementing strategic management. The program describes the proper steps for effective decision making, and  more...
Strategic Management Analyzing Strategic Options on-line e-learning cbt (computer based)cd rom Strategic Management: Analyzing Strategic Options offers the student an overview of the information required to develop an effective strategic option, consider appropriate issues when performing a strategic audit, and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources, capabilities, and core competencies, and analyze external factors,  more...
Strategic Management Developing a Successful Process on-line e-learning cbt (computer based)cd rom Strategic Management: Developing a Successful Process offers the student an overview of the information required to identify the components that comprise an effective planning document and organize an appropriate strategic business plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively.  more...
Competitive Intelligence Implementing a Competitive Intelligence System on-line e-learning cbt (computer based)cd rom Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one.  more...
Quality Management The Quality Management Process on-line e-learning cbt (computer based)cd rom Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Learn To Identify the role of management in  more...
Competitive Intelligence Analysis Dissemination on-line e-learning cbt (computer based)cd rom Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI  more...
Competitive Intelligence Researching Online on-line e-learning cbt (computer based)cd rom Competitive Intelligence: Researching Online offers the student an overview about the Internet, online technology, and collecting information online. The program covers in detail guidelines for using the Internet, differences between free and commercial online sources, and ways to track new information automatically. It also covers the steps for developing a search strategy, commands for using  more...
Quality Management Quality Management Tools on-line e-learning cbt (computer based)cd rom Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...
Managing Business Risk Developing a Risk Management Plan on-line e-learning cbt (computer based)cd rom Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences  more...
Managing Business Risk Risk Assessment Control on-line e-learning cbt (computer based)cd rom Managing Business Risk: Risk Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan.  more...
Managing Business Risk Financing Contingency Planning on-line e-learning cbt (computer based)cd rom Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories  more...
Principles of Marketing Fundamentals of Marketing on-line e-learning cbt (computer based)cd rom Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or  more...
Microsoft FrontPage 2003 Proficient User on-line e-learning cbt (computer based)cd rom This course will address the core features of FrontPage 2003, giving learners a solid foundation in essential FrontPage 2003 skills. Learn To: Match elements of the FrontPage 2003 environment with their functions. Identify the Web editing views. Identify functions of the basic toolbar buttons. Identify methods for formatting text. Identify the different text alignments.  more...
CompTIA Server 2005 Troubleshooting Disaster Recovery on-line e-learning cbt (computer based)cd rom This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and  more...
Microsoft Project 2003 Fundamentals on-line e-learning cbt (computer based)cd rom This, the first of a two-part curriculum, covers fundamental Project 2003 skills used in the areas of Task, Calendar, and Outlining management, manipulation of data, views and reports, and project updating, tracking, and conflict resolution. Learn To: Match Microsoft Project 2003 products with their features. Identify component parts of the Microsoft Project 2003 interface.  more...
Paint Shop Pro 9 Enhancing Your Images on-line e-learning cbt (computer based)cd rom This course provides you with an overview of various tools available in Paint Shop Pro. You'll learn how to automate repetitive tasks and process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and  more...
Paint Shop Pro Studio on-line e-learning cbt (computer based)cd rom This course introduces you to various elements on the Paint Shop Pro Studio interface. You'll learn how to use Paint Shop Pro Studio for restoring and enhancing photos. You'll also learn to create greeting cards and caricatures. Finally, you'll learn about sharing photos over the Web/Internet. Learn To: Identify elements of the Paint Shop Pro Studio main window. Get photos into  more...
Oracle 11i10 Order to Cash Basic Pricing on-line e-learning cbt (computer based)cd rom This course provides an overview of basic pricing in Order to Cash lifecycle. Additionally, the course elaborates on the tasks involved in creating and managing price lists. You also learn about pricing entities such as price agreements, formulas, qualifiers, modifiers, and pricing attributes. Learn To: Identify features of Order Pricing. Match Order Pricing entities with their  more...
Oracle Workflow 11i10 Managing Customizing Workflow Processes on-line e-learning cbt (computer based)cd rom This course covers features, types, and attributes of PL/SQL documents. It also covers how to include PL/SQL documents in messages. Further, it covers forced synchronous processes, selector/callback functions, standard API used to define selector/callback functions, and the code to define a selector/callback function. It also covers master/detail coordination activities. In addition, it covers how  more...
Oracle Workflow 11i10 Configuring Oracle Workflow Components on-line e-learning cbt (computer based)cd rom This course covers the mandatory and optional tasks that are performed to set up Oracle Workflow. It also covers features of service components and specific service components including agent listeners and notification mailers. Finally, it covers queue propagation and agent activity details. Learn To: Identify the mandatory steps for setting up Oracle Workflow. Identify options  more...
Oracle Workflow 11i10 Workflow APIs Procedures Error Handling on-line e-learning cbt (computer based)cd rom This course covers Workflow Engine, background engines, PL/SQL procedures, workflow process APIs, Business Event System APIs, and error handling. It also covers abstract data types used by the Business Event System, event data generate functions, queue handlers, and subscription rule functions, and the error-handling features of workflow processes. Learn To: Identify features of the  more...
Oracle Workflow 11i10 Interacting with Processes Notifications on-line e-learning cbt (computer based)cd rom Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the  more...
Oracle Workflow 11i10 Business Event System Subscriptions on-line e-learning cbt (computer based)cd rom This course covers business events, event subscriptions, and event activities. It specifies the features and options to define and maintain business events, event subscriptions, and event activities. It also covers several standard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define  more...
Oracle Workflow 11i10 Communications Function Activities on-line e-learning cbt (computer based)cd rom This course covers the fundamentals of Oracle Workflow processes. This course covers function activities, activity details, activity attributes, and standard assign activity. You'll learn about Oracle Workflow directory service, local directory service tables, and loading roles in a workflow process definition. The course also covers systems, agents, and external system registration. Finally, it  more...
Oracle 11i10 System Admin DBA Activities on-line e-learning cbt (computer based)cd rom In this course, learners will be introduced to different tasks and duties a DBA and a system administrator perform to administer Oracle Applications. The tasks and duties discussed in this course are Application DBA duties, folder administration, custom program addition, help customization, and document sequencing. Learn To: Identify the steps for assigning resource consumer groups.  more...
Oracle Workflow 11i10 Components Planning Workflow Processes on-line e-learning cbt (computer based)cd rom This course covers the benefits of using Oracle Workflow in an e-business environment. It provides an overview of the architecture and components of Oracle Workflow. It also covers the components of a workflow process. Further, it covers the steps to plan a workflow process. It also covers various standard activities. Learn To: Identify benefits of Oracle Workflow. Identify  more...
Oracle Workflow 11i10 Developing Processes on-line e-learning cbt (computer based)cd rom This course covers the steps to diagram and create a workflow process. It also covers the steps to define item types, process activities, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message  more...
Oracle 11i10 System Admin Workflow Applications Manager on-line e-learning cbt (computer based)cd rom This course covers the mandatory and optional tasks that are performed to set up Oracle Workflow. It also introduces the learners to Oracle Applications Manager (OAM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues.  more...
Crystal Reports v10 Introduction to Report Design Part 2 on-line e-learning cbt (computer based)cd rom This course is the second in a three-part series that focuses on organizing and customizing your reports. This course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports. Learn To: Identify the options for creating and modifying a group in a  more...
Crystal Reports v10 Introduction to Report Design Part 3 on-line e-learning cbt (computer based)cd rom This course is the last in a three-part series that focuses on the basics of reporting using Crystal Reports v10. This course covers various ways of manipulating report data. In Crystal Reports, various features such as formulas, parameter fields, charts, and report alerts can be used to make reports easy-to-understand, interactive, and visually appealing. This course also introduces the learner  more...
Oracle 11i10 System Admin Application Function Data Security on-line e-learning cbt (computer based)cd rom In this course, learners will be introduced to the concepts and fundamentals of Oracle Applications Security. This course will also cover various layers of access control in Oracle Applications Security. In addition, it will provide detailed information on two core security layers of access control, Function Security and Data Security. Learn To: Identify features of Core Security  more...
Oracle 11i10 System Admin User Management Resource Auditing on-line e-learning cbt (computer based)cd rom In the Oracle 11i10 Sys Admin: User Management and Resource Auditing course, learners will be introduced to the concepts and implementation of Oracle User Management and resource auditing. Learn To: Identify privileges of different types of users in Oracle User Management. Identify steps in different phases of Oracle User Management implementation. Identify features of roles.  more...
Oracle 11i10 System Admin Concurrent Management Profile Options on-line e-learning cbt (computer based)cd rom In this course, the learner will be introduced to the concepts and setup of concurrent programs and profile options management. Learn To: Identify features of concurrent processing. Schedule concurrent requests. Identify the uses of different options in the Requests window. Identify features of defining a concurrent manager. Identify benefits of parallel concurrent  more...
Oracle 11i10 System Admin Printer Management Form Personalization on-line e-learning cbt (computer based)cd rom The course covers concepts and tasks associated with printer management, such as registering a new printer, printing with the pasta utility, and customizing print options. The course also focuses on demonstrations essential for personalizing forms. In addition, the course contains information about the basic, intermediate, advanced, and administrative concepts related to forms personalization.  more...
Oracle 11i10 System Admin Personalization Workflow Components on-line e-learning cbt (computer based)cd rom In this course, learners will be introduced to the concept and configuration of personalizations at different levels. The course also introduces the learners to the benefits of the workflow process and describes different types of workflow components. Learn To: Identify features of personalizations. Match the profile options configured to enable or disable page personalization  more...
Oracle 11i10 Project Foundation Fundamentals Part 1 on-line e-learning cbt (computer based)cd rom Oracle 11i10 Project Foundation Fundamentals: Part 1 introduces the common features of different Oracle products in the Oracle Enterprise Project Management Solutions suite. The course will also cover the integration of different Oracle Applications with Oracle Projects. Additionally, the course will provide information on setting up set of books and defining organizations for Oracle Projects.  more...
Oracle 11i10 Project Foundation Fundamentals Part 5 on-line e-learning cbt (computer based)cd rom Oracle 11i10 Project Foundation Fundamentals: Part 5 introduces the learner to the processes involved in setting up project templates and tasks in Oracle Projects. The course also introduces the concept of extending project functionality and project lifecycles. Learn To: Identify features of a project template. Identify the steps to define a project template. Identify the uses  more...
Oracle 11i10 Order to Cash Tax Accounting Period Closing on-line e-learning cbt (computer based)cd rom This course provides an overview of the Tax Accounting process. It describes the steps for setting up tax and tax profile options. It also covers defining tax codes, tax rates, and tax groups. In addition, the course elaborates on the period-closing process. Learn To: Identify key concepts related to tax in Oracle 11i10 Order to Cash. Identify the steps for setting up tax.  more...
Oracle 11i10 Order to Cash Setting Up Processing Receipts on-line e-learning cbt (computer based)cd rom This course elaborates on the process of setting up and applying receipts. The course also covers concepts related to handling chargebacks, adjustments, claims, balance segments, and non-manual receipts. Learn To: Identify key concepts related to the receipt setup process. Identify options for defining Receivables activities. Identify options for defining a bank. Identify  more...
Oracle 11i10 Order to Cash Shipping Overview Setups on-line e-learning cbt (computer based)cd rom This course provides an overview of the shipping process in the Order to Cash lifecycle. Additionally, the course elaborates on the shipping setups including the shipping parameters, shipping rules, freight settings, shipping document sets, and regional settings. Learn To: Identify key concepts related to the shipping process. Identify key concepts related to managing the shipping  more...
Windows NT 4 0 Administration Fundamentals - Part 2 on-line e-learning cbt (computer based)cd rom Course Overview This is the second course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...
Microsoft FrontPage 2003 Expert User on-line e-learning cbt (computer based)cd rom This course covers higher-level skills of working with FrontPage, including web components and style sheets, advanced forms and data driven pages, and non-HTML technologies and Share Point Services. Learn To: Create a table of contents for a Web page. Insert a photo gallery into a Web page. Identify features of advanced controls that can be inserted in a Web page. Identify  more...
Macromedia Flash MX 2004 Getting Started on-line e-learning cbt (computer based)cd rom This course introduces learners to the basics of Macromedia Flash MX 2004. The course has two units, Flash MX 2004 Fundamentals and Movie Clips and ActionScript. The Flash MX 2004 Fundamentals covers the toolbar, menu bar, frames, layers, colors, and tweening. The Movie Clips and ActionScript unit introduces the concept of movie clips and covers the basics of ActionScript. Learn To:  more...
Macromedia Flash MX 2004 Fundamentals of ActionScript on-line e-learning cbt (computer based)cd rom This course introduces learners to the basics of ActionScript. The course has four units. Understanding ActionScript introduces learners to the new features of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and  more...
Oracle Database 10g Administration Workshop II Part 4 on-line e-learning cbt (computer based)cd rom This course will teach learners to configure an Oracle database for multilingual applications and distributed database access. Learners will learn how to use various database technologies, such as Resource Manager, the Scheduler, and materialized views. Learn To: Identify features of Automatic Storage Management (ASM). Identify features of Automatic Storage Management (ASM)  more...
Oracle Database 10g Administration Workshop II Part 3 on-line e-learning cbt (computer based)cd rom This course covers various functions of the Flashback technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption. Learn To: Identify features of  more...
Oracle Database 10g Adminsitration Workshop I Part 3 on-line e-learning cbt (computer based)cd rom This course provides an understanding of the Database Security. This course will help the learner to understand the benefits of database auditing and monitoring. It also covers Database Listeners and Services. The concept of shared and dedicated servers is also covered. After going through this course, the learners would be able to tune the system for best performance by configuring automatic  more...
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