Online 1 Lesson eLearning

Access 2002 Advanced Access 2002: Advanced Microsoft Lesson 1: Sharing Data Introduction Lesson Objectives Opening Access Opening The Northwind Sample Database Exporting Data Viewing Exported Data Exporting Data In HTML Format Opening An HTML File Sharing Reports Emailing A Report The Snapshot Viewer Viewing An Attachment Printing A Report Creating Backward Compatible Databases Renaming A Database  more...

Access 2002 Intermediate Access 2002: Intermediate Microsoft Lesson 1: The Access Interface Introduction Lesson Objectives Opening Access Opening The Northwind Database Customizing The Interface Creating A New Folder Other Options Changing The Default Database Folder Specifying Keyboard Behavior Setting Default Field Types & Sizes Creating A New Database Opening A Table Using Find Search Options Using  more...

Access 2002 Basic Access 2002: Basic Microsoft Lesson 1: The Access Interface & Database Objects Introduction Lesson Objectives About Databases Access Database Files Opening Access The Title Bar The Menu Bar The Ask A Question List Box The Database Toolbar The Task Pane Navigating Between Task Panes The Clipboard Task Pane The Basic & Advanced Search Task Panes Closing The Task Pane The Status  more...

Excel 2002 Basic Excel 2002: Basic Microsoft Lesson 1: The Excel 2002 Interface Introduction Lesson Objectives Opening Excel About Workbooks The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Hiding The Task Pane Showing The  more...

Excel 2002 Intermediate Excel 2002: Intermediate Microsoft Lesson 1: The Document Window Introduction Lesson Objectives Opening Excel Opening An Existing Workbook Splitting A Worksheet Vertically Splitting A Worksheet Horizontally Removing Splits Freezing Panes Unfreezing Panes The Watch Window Adding A Watch Deleting A Watch Hiding A Column Displaying A Hidden Column Hiding Rows Manually Hiding Rows  more...

Excel 2002 Advanced Excel 2002: Advanced Microsoft Lesson 1: Sorting & Filtering Data Introduction Lesson Objectives Opening Excel Importing Data From A Web Page The New Web Query Dialog Box Selecting A Table Navigating Pages Web Query Options Saving A Web Query Placing Data The External Data Toolbar Editing A Query Data Range Properties Refreshing Data Running A Saved Query Full Screen View  more...

Outlook 2002 Volume 1 and Volume 2 Outlook 2002: Volume 1 and Volume 2 Microsoft Outlook 2002 - Volume 1 Lesson 1: What is Outlook? Introduction Lesson Objectives Opening Outlook Outlook 2002 Components Outlook 2002 Components - Calendar Outlook 2002 Components - Contacts Outlook 2002 Components - Tasks Outlook 2002 Components - Notes Outlook 2002 Components - Deleted Items Microsoft Office Integration Internet  more...

Powerpoint 2002 Basic Powerpoint 2002: Basic Microsoft Lesson 1: The PowerPoint 2002 Interface Introduction Lesson Objectives Opening PowerPoint The Title Bar The Menu Bar The Standard & Formatting Toolbars The Slide Pane The Notes Pane The Slides View The Outline View Changing Views The Drawing Toolbar The Status Bar Overview Of Task Panes Switching Between Task Panes The Slide Layout Task Pane  more...

Powerpoint 2002 Intermediate Powerpoint 2002: Intermediate Microsoft Lesson 1: Slide Masters Introduction Lesson Objectives Opening PowerPoint The Recently Used File List About Slide Masters Viewing Designs In A Presentation Switching To Slide Master View Inserting A Title Master Inserting A Slide Master Background Options Applying A One Color Gradient Applying A Textured Fill About Patterns Applying A  more...

Powerpoint 2002 Advanced Powerpoint 2002: Advanced Microsoft Lesson 1: Templates, Meeting Minders & Save Options Introduction Lesson Objectives Opening PowerPoint Overview Of Templates Design Templates Content Templates Creating A Presentation From A Content Template Modifying A Presentation Inserting A Slide From Outline Inserting Slides From Files Adding A Presentation To Favorites List Other Information  more...

Windows XP Basic Windows XP: Basic Microsoft Lesson 1: Introduction To Windows XP Introduction Lesson Objectives The Windows Desktop The Auto Arrange Feature The Desktop Cleanup Wizard The Start Menu Opening A Program Closing A Program Using The File Menu The File Menu Different Ways Of Opening Programs The Minimize Button The Restore Button The Maximize Button Switching Between Windows Using  more...

Windows XP Networking Internetworking Windows XP: Networking & Internetworking Microsoft Lesson 1: Windows XP Internet Explorer Introduction Lesson Objectives Basics Of Internet Choosing A Service Provider My Network Places System Folder Network Connections System Folder The New Connection Wizard Creating A New Connection Completing the New Connection Wizard Connection Properties Dialog Box The General Tab The Options  more...

Windows XP Advanced Windows XP: Advanced Microsoft Lesson 1: Managing Windows XP Environment Introduction Lesson Objectives Applying A Background Image Adding An Application To The Quick Launch Toolbar Changing The Properties Of The Start Menu The Classic Start Menu Adding A Program In The Start Menu The Expanded Control Panel Mouse Properties Keyboard Properties Regional And Language Options Changing  more...

Word 2002 Basic Word 2002: Basic Microsoft Lesson 1: Touring The Word Window Introduction Lesson Objectives Opening Word 2002 The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Showing & Hiding The Task Pane Horizontal Ruler  more...

Word 2002 Intermediate Word 2002: Intermediate Microsoft Lesson 1: New Features, AutoCorrect & AutoText Introduction Lesson Objectives Opening Word Overview Of Task Panes Opening An Existing Document Switching Between Task Panes The Clipboard Task Pane The Basic Search Task Pane Hiding The Task Pane The Ask A Question List Box Hiding White Spaces Showing White Spaces Multiple Selections Revealing  more...

Word 2002 Advanced Word 2002: Advanced Microsoft Lesson 1: Building Tables & Charts Introduction Lesson Objectives Opening Word The Task Pane Inserting Headers & Footers Inserting A Picture In A Header Formatting Text In A Header Defining A Style The Style & Formatting Task Pane Switching Between Headers & Footers Inserting Text In A Footer Inserting Page Numbers Inserting A Section Break Creating  more...

Foundations for Business Execution Foundations for Business Execution Have you ever sat in a meeting where your boss described a "new initiative" that was going to transform your business unit, only to see the initiative fizzle and die a few weeks later? Do you have big plans and long-term goals that never come to pass because you get so bogged down with day-to-day activities? When management announces "new plans" to  more...

Creating a Business Execution Culture Creating a Business Execution Culture In today's fast-paced, high tech world, change comes more rapidly than ever before. Businesses must be in a state of constant evolution and continuous improvement just to keep up. An organization's ability to execute is paramount to its survival. After all, how can a company be constantly evolving and improving if no one within the organization is  more...

Business Execution in Action Business Execution in Action The best operational strategies in the world are not worth the paper they are written on if they are not carried out. The same holds true for the principles of business execution. The principles of business execution are worthless to an organization if they exist only in the heads of its corporate executives, but are never acted upon. This course will assist you  more...

Identifying Your Customers Expectations Identifying Your Customers' Expectations Customers have expectations of all the companies with which they transact business. These expectations may be predominantly unspoken but, all the same, they have a strong influence on how your company, its employees, products, and services are perceived. In the first lesson of this course, you'll be shown what characteristics customers want to see  more...

Using Surveys to Measure Customer Satisfaction Using Surveys to Measure Customer Satisfaction If you're lucky, your customers will complain when they are dissatisfied with your company's service. If you're not so lucky, they'll say nothing and just take their business elsewhere.It's essential that you keep your fingers on the pulse of customer opinion if you are to prevent them defecting to the competition. You need to measure customer  more...

Bridge the Expectations Gap Bridge the Expectations Gap You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing  more...

Leading a Customer-focused Team Leading a Customer-focused Team The quality of your customer service is in the hands of the people who deliver it. As their leader it's your responsibility to give them the direction, resources, and support they need to succeed.This course shows you how to work with them to create a customer-focused environment that fulfills customers' expectations while still achieving corporate goals. The  more...

Cisco CVOICE 8 0 QoS Mechanisms Cisco CVOICE 8.0: QoS Mechanisms Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0) IP networks must provide a number of services to adequately support voice transmission using VoIP. These services include security, predictability, measurability, and some level of delivery guarantee. Network administrators and architects  more...

Safety Director Program (OSHA Emphasis) This course is aimed at new or inexperienced company safety directors. The course will help those safety directors master the essentials. This course can be completed as quickly as you care to, depending on how much time you can devote to it. Note that we have set a 90 day period. It is always a best practice to take your time and make sure that you understand each lesson in full detail. The  more...

OSHA 8-Hour Hazwoper Refresher The goal of this OSHA mandated training is to provide personnel involved with the clean-up of hazardous waste sites the knowledge to safely work in a hazardous environment. This course can be completed as quickly as you care to, depending on how much time you can devote to it.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed. It is always a  more...

DOT Hazardous Materials Transportation This course covers the fundamentals of shipping hazardous materials. Our 10 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D.Note that we have set a 90 day access period to the course with further extensions up to 6 months if needed.  more...

Hazardous Waste Management and Shipping for Environmental Professionals This course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment, storage and disposal facilities, and how  more...

Laboratory Audit Essentials Data generated by environmental laboratories are used to make strategic decisions for all types of projects (investigation, remediation, compliance, etc.). It is vitally important that the data are of the highest quality to avoid costly resampling and budget overruns. The goal of this course is to provide information so that an individual can conduct an environmental laboratory audit. A laboratory  more...

Hazard Communication (HazCom) To protect those workers exposed to hazardous chemicals in all industrial sectors, the Federal Government established the OSHA Hazard Communication Standard (HCS), also known as the right to know law. This standard is based on a simple concept: that employees have both a need and a right to know the hazards and the identities of the chemicals they are exposed to when working. This course is  more...

Shipping Infectious Substances (IATA and DOT) This course covers the fundamentals of shipping hazardous materials, with an emphasis on infectious substances. Our 7 step approach encompasses all of the activities which must be addressed when preparing a hazardous material for shipment. This course has been updated to include recent changes to the regulations, including HM-215D. The course meets the requirements for training as specified in 49  more...

Learn HTML All By Yourself- Advanced Learn the more advanced features of HTML. This course continues where our introductory course leaves off. Our introductory course covered all the basic tags and covered topics such as creatings lists, creating links and placing images on your web pages. In this 5 week advanced HTML course, you will study changing the color of text, changing the color of a web page`s background and using an image  more...

Introduction to Technical Writing for Industry Explore the rewarding career of a technical communicator in the high-tech industry. If you want to become a technical writer, or if you have just become a technical writer and wonder what the job and the profession may involve, this course will introduce you to an exciting and rewarding career in technical communication. You?ll learn what tasks you will do, how your work fits into the  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led Design your own website with our 10 week interactive course. HTML stands for HyperText Markup Language and is the language of web page design. If you have little or no experience with HTML, then this 10 week standard course with facilitator interaction is the one to take. With these lessons you will have your own web site up and running in no time! Learn to design internet web pages for your  more...

Client/Server Development and Remote Data Access in Visual Basic This intermediate 7-week course teaches how to implement database access through client/server architecture over the Internet in Visual Basic. Many applications today require access to a database located remotely, sometime over the Internet. This course will teach the student how to create both a server and a client application that can communicate with each other over the Internet and provide  more...

Instructor Led-Search Engine Training Workshop To be competitive on the Internet, your site must rank in the top 20 of the search engines and directories so your prospects can find your site. This easy comprehensive course offers exercises, activities, assignments, video media, and additional resources and information that will enable you to advance your site in the top of the search engines in easy-to-do-steps. We invite both experienced and  more...

eMarketing 1.1 eMarketing Association`s complete basic e-marketing course. 5 Lessons covering the basics of eMarketing. Each lesson is sent via e-mail and Internet link over a four week period. At the completion of the 5 Lessons there is a final exam administered via e-mail. Students Passing the final exam are given a personalized certificate of completion from the e-Marketing Association.eMarketing Business  more...

Advanced e-Mail Marketing The Advanced e-mail Marketing Course provides a contemporary and comprehensive learning program for e-mail marketing. The course is designed for marketers with a general knowledge of e-marketing techniques and processes. Students should complete the e-marketing course first or have general experience in e-marketing prior to taking this advanced course. The course is instructor led via e-mail, a  more...

The Power of Animation: Learn Flash in Five Days This course is designed for first time Flash users who are interested in exploring the possibilities of animation. This course is designed for first time Flash users who are interested in exploring the possibilities of animation. Even if you do not consider yourself an artist, mastering Flash can help you create business presentations, product demonstrations, cartoons, and even video games!  more...

Effective Business Presentations Using Flash This comprehensive, interactive, instructor-led 10 lesson course is designed for beginning level Flash users who wish to apply the power of Flash to business presentations, product demonstrations and other business-oriented marketing concepts. This course is designed for beginner level Flash users who wish to apply the power of Flash to business presentations and product demonstrations. Even if  more...

Legal Research and Writing This course guides students on how to do legal research and writing. After completing this course, the student is expected to have acquired the basic skills necessary for writing legal documents. The course is designed to give the student exposure to writing briefs, pleadings, (including motions, complaints, answers, appeals, etc.) and even some basic legal correspondence. The Student should  more...

A Workshop Approach to Mastering RoboHelp Office (Latest Release) Learn from an expert and save hundreds of training dollars. (Optional purchase, full version RoboHelp for only $499, Reg.$999 See Details) This course offers individuals an opportunity to build a standalone help project by applying the principles outlined in each of the three lesson plans through a systematic and hands-on approach. Each student will develop and create their own online help  more...

Authorware for Educators This course is for educators who want to learn the basics of a multimedia authoring program in a short amount of time. Authorware can be used to create all kinds of interactive multimedia programs such as performance-support applications and educational games. The textbook for this course guides you step by step through the development of several Authorware projects. Each lesson in the textbook  more...

Learn How to Repair Computers: Get Certified in 7 weeks Discontinued. This course has been replaced by Course Number 3509.If you do not see this course listed contact customer service at EST. Have you ever wished you knew enough about computers to repair them? Are you tired of hearing about other people making $50 to $200 an hour as a computer technician, perhaps with their own business? Would you like to have a piece of the pie to? Well now, you  more...

A+ 2003 Complete Bundle (90 days of online training for PC Technicians) This Online training provides a comprehensive study package designed to prepare a computer technician for CompTIA`s A+ 2003 Certification exam. The A+ 2003 Complete Bundle package features: +Prerequisite study material. +A prerequisite test to help gauge your level of preparation. +More than 28 hours of interactive, multimedia training. +More than 1,000 pages of printable reference material to  more...

Search Engine Marketing Strategies for Small Business Operations - Instructor Led Let an Search Engine Expert teach you how to quickly obtain top rankings and generate $$$ for your small business. A Great Value! Learn the secrets of effective search engine positioning and boost your Internet selling power a hundred fold. The perfect web business is the one that drives "targeted traffic" to their web site. How is this done? By achieving a top ranking in the major search  more...

Internet Explorer 7 Series This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to  more...

Shipping with Dry Ice This course, "Shipping with Dry Ice", has been designed with specific exercises related to the transportation of dry ice ("carbon dioxide, solid") by air from a shipper`s perspective. Our 10 step approach encompasses all of the activities which must be addressed when preparing dry ice for shipment by air. This course can be completed as quickly as you care to, depending on how much time you can  more...

RCRA and DOT Refresher This is a unique DOT-RCRA hybrid "refresher" course. The course includes an overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste correctly on site, how to properly select, label and mark waste containers, how to prepare shipments for transport to treatment,  more...

IATA Dangerous Goods "IATA Dangerous Goods Training" has been designed with specific exercises related to the transportation of dangerous goods by air from a shippers perspective. This course covers the fundamentals of shipping dangerous goods by air according to the IATA regulations. Our 10 step approach encompasses all of the activities which must be addressed when preparing a dangerous goods for shipment by air.  more...

IATA Productos Peligrosos "IATA Capacitacion de Productos Peligrosos" se ha dise ado con los ejercicios espec ficos relacionados con el transporte de productos peligrosos por el aire de una perspectiva de los expedidores. Este curso cubre los fundamentos de los productos peligrosos del env o por aire seg n las Regulaciones del IATA. Nuestro acercamiento de 10 pasos abarca todas las actividades que deben ser tratadas al  more...

Lab Safety and Chemical Hygiene In this course, you will learn about the requirements employers must meet to ensure a safe laboratory environment for their employees. It also walks you through creating an effective and comprehensive Chemical Hygiene Plan including basic components, general laboratory safety practices, facility and operation safety rules, chemical hazard identification, and other general safety topics that relate  more...

RCRA Hazardous Waste Management for Generators The Hazardous Waste Management Online Course provides a detailed discussion of federal solid and hazardous waste management laws and regulations that affect businesses. The course includes a history and overview of hazardous waste management laws and regulations, a guide to complying with the myriad of hazardous waste regulations including how to recognize hazardous wastes, how to manage waste  more...

HyperStudio Basics This introductory course will provide you with an overview of using HyperStudio. Learn how to create a stack, add cards, buttons and navigation. In addition, discover how to add sound, video, graphics and hyperlinks into your presentation. HyperStudio Basics is a seven day online course. This class will explore educational applications and implications of hypermedia, provide you with an overview  more...

Integrating Technology in the Classroom This course helps educators to incorporate the Internet and computers into the classroom learning environment. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). Make use of your technlogy skills in a classroom environment - (30+ Hours, On-line) The Integrating Technology in the Classroom Library of online courses has been developed to  more...

Dreamweaver 8 Series Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8.The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. This is not for a beginner. For PC use. Welcome  more...

Flash 8 Series Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Flash 8 Series Flash is the standard tool  more...

14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an expensive consulting firm? Think again! The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start  more...

911 OPERATOR TDD TRAINING According to the Americans with Disabilities Act: "PSAPs should require or offer refresher training to recognize and process TTY calls at least as often as they require or offer training for voice calls, but at a minimum, every six months." This innovative online course consists of an online, interactive lesson. Once the lesson is completed, students participate in simulated conversations with  more...

Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the scrumptious recipes taught in this introduction to bartending. Take a vacation into the world of mixology! Bartending at Home-Online Picture yourself making fabulous martinis and delicious cocktails for your party guests. You could be the host of the year with the  more...

Bartending the Easy Way-Online This exceptional online bartending course will prepare you to work as a professional bartender in all types of establishments. Bartending requires so much more than knowing how to put ice in a glass and adding the proper ingredients. This class will prepare you to be a great salesperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout  more...

Bartending to the Max-Online This exceptional course is a combination of Bartending the Easy Way and Professional Bar Management. The in-depth lessons will prepare you to work as a professional bartender in all types of establishments. If you are serious about the bar business, this course will also expand your knowledge into the area of management, including inventory, profits and staff issues. This information could lead to  more...

Basics Of Smart International Procurement Are you responsible for increasing your organization ™s international procurement and don ™t know where to begin? International procurement is a challenge. Buying internationally is much more complex than buying domestically. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be  more...

Bloodborne Pathogens This course provides training as required by OSHA`s Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of tranmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to ensure worker safety. Note that we have set a 90 day  more...

Bloodborne Pathogens and Infection Control for Tattooing and Body Piercing This course provides training as required by OSHA's Bloodborne Pathogens Standard (29CFR 1910.1030). Material covered in the course includes definitions of bloodborne pathogens, modes of transmission, universal precautions, engineering and work practice controls, exposure control plans, hepatitis B vaccinations, and other information needed to the safety of the tattoo artist or body piercer. A  more...

Comunicaci n Del Peligro (HazCom) Para Proteger trabajadores expuestos a los productos qu micos peligrosos en todos los sectores industriales, el Gobierno Federal estableci el Est ndar de la Comunicaci n del Peligro del OSHA (HazCom) 1910.1200, tambi ©n conocido como la lay de "derecho para saber". Este est ndar se basa en un concepto simple: los empleados tienen una necesidad y un derecho de saber los peligros y las  more...

Customer Service for Bars and Restaurants-Online Restaurant owners understand how important customer service is for a pleasant dining experience and bar owners know that excellent and friendly service are vital to repeat business. From this online course employees will learn sales techniques, in addition to hospitality skills. Bar and restaurant consultant, Kellie Nicholson, stresses the value of a smile and a kind word for greater tips and the  more...

Microsoft Exam 70-504: TS: Microsoft .NET Framework 3.5 - Windows Workflow Foundation Application Development Training Course This course offers you the most effective way to earn your Microsoft Certified Technology Specialist (MCTS). QuickCert's MCTS 70-504 Course, TS: Microsoft .NET Framework 3.5 - Windows Workflow Foundation Application Development teaches students the Microsoft Visual Studio 2008 development environment and how to use the Microsoft .NET Framework 3.5 to create a Web application that delivers dynamic  more...

Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. Effective Business Communication Series This series teaches the writing skills learners will need to effectively communicate in a business  more...

Doing Business in China In everyday business, it ™s more and more common to meet, hold conference calls, and travel overseas. When you ™re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business India courses will quickly give you the background to confidently reach across any cultural divide. In the  more...

ESL for Business - E-mail Communication In this instructor-led course, students will work on improving their written English skills through doing self-test grammar exercises and writing practice e-mails aimed toward a particular audience (peers, customers, and management). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your  more...

ESL for Business - Letters and Memos In this instructor-led course, students will work on improving their written English skills through doing self-test grammar exercises and writing practice letters and memos aimed toward a particular audience (customers and peers). Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling  more...

ESL for Business - Special Documents In this instructor-led course, students will work on improving their written English skills through dong self-test grammar exercises and working on documents they use every day in their job. Instructor feedback on written assignments will guide students in improving their skills. Full Description Many times in business, your written words are your "calling card" to customers, vendors, and even  more...

Expert Purchasing Management Are you a purchasing manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from their purchasing managers. And today's environment is confronting purchasing managers with more challenges than ever. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from  more...

Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing process step-by-step. You'll be ready for these challenges. And you won't need the years of experience usually required to learn how to deal with these challenges. You'll get more  more...

Microsoft Excel For Purchasing Professionals Are you failing to take advantage of Microsoft Excel's powerful techniques for purchasing? Look, even if you are an experienced Excel user, you may not be utilizing the tools that can help you make sound purchasing decisions and deliver top-notch presentations. The highly personal and interactive online course "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated  more...

Microsoft Office 2007 Essentials This Microsoft Office course teaches you how to effectively use the Office 2007 Suite through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn. New users will be guided through the fundamentals of the new office interface, while experienced users will be brought up to speed on the new navigation and functionality of this 2007 edition. These courses will  more...

Microsoft Project For Purchasing Professionals Have you struggled with completing your purchasing projects on time? You probably would not have if you used Microsoft Project. By taking the highly personal and interactive online class "Microsoft Project For Purchasing Professionals," you will not only learn how to use the software, you'll learn how to apply it to your purchasing work. You'll also learn project management principles that will  more...

Office 2007 Series (Fast Track) Learn quickly the basic details of Office 2007. The new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in Office 2007 and learn how to make the most of them. This self-directed course can  more...

Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless you ™ve been just as diligent at improving your negotiation skills, your chances of getting the best deals from your suppliers are very slim. The student can complete their course of study within anytime frame as long as it does not exceed  more...

Professional Bar Management Managing a bar or restaurant can be an overwhelming experience. The physical, emotional and mental demands are extreme. This class will teach you simple ways to handle difficult situations with unhappy customers and employees, the duties of each employee, and key factors which are vital to a successful business. Professional Bar Management Managing a bar or restaurant can be an overwhelming  more...

Savings Strategy Development Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the highly personal and interactive online class "Savings Strategy Development" can help you. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date.  more...

Senior Professional In Supply Management (SPSM ®) Certification Program Are you tired of not getting enough opportunities, respect, and money out of your purchasing career? Well, guess what? Nothing will change unless you take action towards becoming a world-class purchasing professional. You can earn your purchasing certification in less than 3 months if you devote more than 4 hours per week to this course of study. Accordingly, 2 hours per week will take  more...

Supply Management Contract Writing You ™ve noticed the changes in purchasing over the past few years, haven ™t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role requires that you have a new skill set contract writing. Yet most purchasers don ™t know how to write a contract. This is troublesome. Because if you aren  more...

Windows Vista Essentials Windows Vista Essentials offers the tools needed to become a proficient Microsoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this  more...

Sexual Harassment in the Workplace Series This series replaces course 3462 and 3463. It is developed to educate managers and non-managers about the causes and effects of sexual harassment in the work environment. It looks at the elements that define behavior as harassment, methods that can be used to prevent it from occurring, as well as ways to deal with the situation if it happens. As of 8/17/07, this course complies with the following  more...

Doing Business in India In everyday business, it ™s more and more common to meet, hold conference calls, and travel overseas. When you ™re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In India courses will quickly give you the background to confidently reach across any cultural divide. In  more...

Microsoft Exam 70-536: TS: Microsoft .NET Framework - Application Development Foundation This course offers you the most effective way to earn your Microsoft Certified Technology Specialist (MCTS). The MCTS 70-536 course teaches students how to develop applications that use system types and collections, how to implement service processes, threading, and application domains in a .NET Framework application, embedding configuration, diagnostic, management, and installation features into  more...

Microsoft Exam 70-561: Microsoft .NET Framework 3.5, ADO.NET Application Development Training Course This course offers you the most effective way to earn your Microsoft Certified Technology Specialist (MCTS). The MCTS 70-562 course, Microsoft .NET Framework 3.5, ADO .NET Application Development teaches web and application developers the knowledge and skills to access and modify data using ADO.NET 3.5. Students will learn how to connect to data sources, selecting, querying and modifying data,  more...

Microsoft Exam 70-562: Microsoft .NET Framework 3.5, ASP.NET Application Development This course offers you the most effective way to earn your Microsoft Certified Technology Specialist (MCTS). The MCTS 70-562 course, Microsoft .NET Framework 3.5, ASP.NET Application Development teaches introductory-level web developers the fundamentals of Web application development and best practices for Microsoft Web development technologies, including ASP.NET 3.5, ASP.NET AJAX Extensions and  more...

Microsoft Exam 70-620: MCTS: Microsoft Windows Vista, Configuring Certification Training Course The MCTS 70-620 training course TS: Microsoft Windows Vista, Configuring teaches students how to install, upgrade and configure the Windows Vista operating system as well as how to support end-users with network connectivity, security, application installation, and compatibility issues and logon problems that include account issues and password resets. This course can be completed within a short  more...

Microsoft Exam 70-640: TS: Windows Server 2008 Active Directory, Configuring Certification Training Course This course, MCTS 70-640 Windows Server 2008 Active Directory Configuring training course teaches students to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, to configure identity and access solutions with Windows Server 2008 Active Directory and to monitor and troubleshoot Active Directory related issues.This course  more...

Adobe 80 Course Online Library Experience the power of visual learning at its very best. Train at your own pace and work alongside industry experts online. This comprehensive library of 80 different Adobe Online Courses gives you total and complete access for one full year. Why enroll in a single online course when you can have access to 80 different Adobe courses? Updates to course content are continuously made. Adobe 80  more...

Practical Grant Writing I with Mentor What is commonly known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. To keep the cost of this course low, interaction will be limited. One hour of mentoring is included in the price. The mentor ™s role is to advise and coach you as you move through the  more...

Practical Grant Writing II with Instructor What is commonly known as grant writing is in fact a process that also includes research, planning, and collaboration. This course is a step-by-step guide to understanding the essentials of that process. The instructor will lead you through each lesson and provide personalized feedback on assignments. Practical Grant Writing II What is commonly known as ?grant writing? is in fact a process  more...

Certificate in Professional Technical Communication The Certificate in Professional Technical Communication is designed to help new and existing writers work within a range of styles specific to the field of technical writing. A successful completion of the program results in earning a paper-based Certificate of Completion from the prestigious University of Massachusetts-Amherst. Students may apply for tuition financing. Multiple employee and STC  more...

Mastering Presentation Skills for the Workplace Public speaking is a frightening task to many people, but it's also a crucial tool in career success. This course explains how proper preparation can help you deliver a more effective presentation, how to best structure message content to accomplish a presentation goal,provides tips and tools for improving your delivery skills for presentations, and shows you how to design a dynamic PowerPoint  more...

Leading Generations X and Next This course deals with the characteristics and needs of the two youngest generations in the work force--Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets, desire for flexibility, desired work rewards, and career development  more...

Cross-generational Workers in the 21st Century This course deals with preparing the work force generations (silent generation, baby boomers, Generation X, and Generation Next) for the workplace of the 21st century. The course's first lesson identifies the contributions each generational group makes to the workplace today. Contributions will center on the concepts of outlook, work ethic, and preferred leadership style. The second lesson in the  more...

The Manufacturing Industry Overview Version 2 "Business has only two functions - marketing and innovation." Companies in the manufacturing industry seem to be taking this lesson from the legendary management guru, Peter F. Drucker, very seriously now. The manufacturing industry - the powerhouse driving many economies - has been reeling under the most challenging time in its history. Manufacturers are striving to be more innovative, compete  more...

Managing the Creative Elements of Brands Did you know there are 25 brands of laundry detergent? What influenced you to choose the brand you use? Was it the name? The logo? Maybe it was the clever slogan or catchy jingle. Was there a cute, cuddly character in the advertisement? Perhaps it was the packaging design. It could be one of these factors or a combination thereof, but the fact still remains: out of 25 brands of laundry detergent,  more...

Managing and Maintaining Brand Equity There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...

Lean Logic Suppose a friend told you that it was more efficient to put on your shoes before your pants when getting dressed. What is the logic behind taking an action that seems so counterintuitive? You probably wouldn't implement this new methodology without a thorough explanation of its origin and logic, right? Some of the lean manufacturing suggestions may also strike you as counterintuitive. That's  more...

Lean Value Finding methods to capture customer-driven value is not a new activity. You've probably analyzed processes, conducting customer surveys, and used audits to determine what customers want. Yet, according to lean thinkers these techniques don't go far enough. They still departmentalize the value concept. Lean experts propose a more holistic view of value that stretches beyond organizational  more...

Lean Techniques Imagine that you're shopping at a local furniture store when you see a lamp that you must buy. It's exactly what you've been looking for at the right price. But the lamp model is out of stock and the only one left is the floor sample. Naturally, you inquire about purchasing the sample, but the sales person tells you that the store has a policy of prohibiting this. Why? Wouldn't it make sense to  more...

Lean Strategies You may have all the proper ingredients, but that doesn't necessarily mean that you can make the ultimate dish, especially if you are creating it for the first time. Adding the right amount of each ingredient in the proper sequence with specific techniques improves your chances for success. An understanding of lean manufacturing principles and techniques will give you the ingredients you need for  more...

HIPAA Electronic Health Data Transactions Congress designed the Health Insurance Portability and Accountability Act of 1996 (HIPAA) Administrative Simplification Rules to create shared data standards for health care providers, health plans, and information clearinghouses. These common standards make it easier to provide adequate care for patients, process insurance claims, and send and receive payments for health services. By using a  more...

The Contact Center and the Technical Support Agent In the last few years, organizations have realized that it is easier to generate revenue from an existing customer base than to find new customers. Retaining customers has become paramount, and technical support has become a valuable resource. Driven by Customer Relationship Management (CRM) principles, this course explains how the role of the technical support agent (TSA) has changed as  more...

Solaris--Part 2 Network Administration Course Overview This second course in the Sun Solaris implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to Solaris. L earn To: Identify the characteristics of the print service. Identify the CLI commands used to add a network printer. Identify the CLI commands used to manage  more...

SAP R 3 PP Production Order The course SAP R/3 PP: Production Order Processing provides an understanding of the production order processing within SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The learner will understand the interface between MRP and the production activity control. The course covers an  more...

SAP R 3 PP Prod Order Processing Capacity Planning The course SAP R/3 PP: Production Order Processing and Capacity Planning provides an understanding of the production order processing within SAP R/3 MRP (Material Requirement Planning). It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson. The course covers the whole range of Production Order, from creation to execution as well  more...

Macromedia FreeHand MX Part 5 This course build on the knowledge acquired in the previous courses in the Macromedia FreeHand MX curriculum. This course begins with an introduction to symbols. Participants learn to create symbols and how to export and import them. In the second lesson, the Styles panel is covered, as well as how to add and apply styles. Finally, participants learn how to import artwork. Learn To  more...

The Reasons Why Diversity Matters Imagine, for a minute, a workplace where everyone is the same. All of the workers are of the same ethnicity, gender, educational background, and socioeconomic standing. With a team full of people essentially cut from the same cloth, where do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the  more...

Six Sigma and the Voice of the Customer Do you know the phrase, "caveat emptor"? It's a Latin term that means, "Let the buyer beware." It's also a legal principle stating that consumers must purchase goods at their own risk, because unless specifically asked, the seller is generally under no obligation to disclose defects. Caveat emptor once struck fear in the hearts of many wary consumers. Fortunately, the tide has turned. Increased  more...

Six Sigma Listening to the Voice of the Customer "Let the buyer beware." That old business maxim of caveat emptor once struck fear in the hearts of many wary consumers. Now there's a new reality: Competition for consumer attention is intense across all industries and markets, so now it's the company itself which is being admonished to beware. That means businesses should be looking for the best way to gauge what its customers really need and  more...

Six Sigma DMAIC Defining the Problem "What's your problem?" It could be said that this is one way to get to the heart of a matter. Of course, there's a better way. In this course, Six Sigma DMAIC: Defining the Problem, Six Sigma Green Belts and team members are given a systematic, objective, and measurable process for quantifying the challenges facing your organization. In lesson one, "The Project Charter," you'll learn guidelines  more...

Six Sigma DMAIC Analyzing the Data There's one thing that doctors, mechanics, and detectives sometimes share in common--getting to the source of something that's gone wrong in a system. Things go wrong in business systems too, and to get at the source of the problem, you have to dig down deep. This course is all about making sure Six Sigma Green belts and team members dig deep enough, to where the solutions are simplest. In order  more...

The EXCEL Acronym Instilling Service Excellence In advancing to new levels of customer service commitment, it's helpful to have an easy way to remember additional concepts that can make you a service superstar. Since the goal is customer service excellence, this course uses the word E-X-C-E-L as an acronym for five important behaviors that impact the service mindset. It might surprise you, but seeking help and knowing where to find it can  more...

Six Sigma DMAIC Analyzing the Process Imagine the perfect cup of coffee--it tastes and smells great, it's served at exactly the right temperature, and, best of all, it satisfies you every time. Because it's perfect, you find yourself returning again and again to the cafe that sells it. The perfect cup of coffee--or the perfect product or service--is what Six Sigma is all about. To achieve Six Sigma, a product or service has to be 99.9  more...

Six Sigma DMAIC Improving the Process Laotzu, a Chinese philosopher, said, "The biggest problem in the world could have been solved when it was small," but as far as business processes are concerned, even catching a problem when it's small might not get at the root cause. Six Sigma Black Belts know that to find the root cause of a problem, you have to develop an improvement strategy, and then use precision tools to employ the  more...

Six Sigma DMAIC Controlling the Improved Process Have you ever worked hard to improve yourself in some way--for example, to lose or gain weight, or to exercise regularly? If you have, you know that you have to work just as hard to maintain your progress. The same thing can be said about an improvement in a business process. Six Sigma Green Belts and team members work hard to achieve the Six Sigma level of perfection in a process, and they have  more...

Identifying Your Hazardous Waste Identifying hazardous wastes according to RCRA regulations helps environmental professionals to determine how the waste must be managed. This course covers identification of hazardous wastes, characteristics of hazardous wastes, and universal and miscellaneous wastes according to RCRA regulations. Discarded material and excluded hazardous wastes will also be discussed in detail. Apart from RCRA  more...

Stormwater Management During Construction The Stormwater Management During Construction course has been developed for the Erosion Control Supervisor Responsible for the proper installation, maintenance and inspection of Best Management Practices (BMPs) for the control of erosion and sedimentation at construction sites. LEARNING OBJECTIVES: - Describe the process of erosion and sedimentation - Describe the installation  more...

DOT Hazardous Materials by Highway Training Overview The DOT Hazardous Materials by Highway Training course broadly covers the DOT's regulations in regards to the classification, identification, packaging, marking, labeling, documenting and placarding of hazardous materials in highway transportation. Hazardous material (HAZMAT), as defined by the US Department of Transportation (DOT) is "...a substance or material that...is capable of posing an  more...

Spill Prevention Control and Countermeasure - SPCC Online Training The Spill Prevention, Control, and Countermeasure (SPCC) course provides an in-depth review of the EPA Federal requirements for SPCC plans and a complete analysis of the development of SPCC rules and regulations. This course provides information about the current SPCC regulations, contingency plans, facility response plans, and reporting requirements to help prevent oil spills that could reach  more...

8 Hour RCRA Refresher CA The RCRA 8 Hour Refresher course is designed for Environmental Professionals who want to maximize their compliance efforts for health and safety in the workplace. The RCRA Refresher (CA) course covers various types of hazardous waste that may occur at work sites and suggest precautions and protective measures to reduce or eliminate these hazards. Throughout the 8 hour Refresher course, we will  more...

Bloodborne Pathogens This training course is designed to provide a basic understanding of bloodborne pathogens, common modes of their transmission, methods of prevention, and other pertinent information. Through this course, students will able to meet the requirements of the Occupational Safety and Health Administration's (OSHA's) Bloodborne Pathogen Standard. LEARNING OBJECTIVES: Understand the bloodborne  more...

LockoutTagout for General Industry This course is designed to inform employees about the requirements for lockout/ tagout during servicing and maintenance of machines or equipment. Also covered are the requirements of the OSHA Lockout/ Tagout Standard, procedures for the application of locks and tags, and a discussion of the types of energy these procedures are designed to control. LEARNING OBJECTIVES: - Understand key  more...

Welding Cutting and Brazing for General Industry This course is intended for all employees who are required to perform the tasks of welding, cutting or brazing. The course is specifically designed to help workers meet OSHA compliance regarding welding, cutting and brazing. LEARNING OBJECTIVES: - Understand OSHAa ™s general requirements concerning welding, cutting and brazing - Identify the general safety requirements for all types  more...

Personal Protective Equipment for General Industry The Personal Protective Equipment course provides employers and employees with knowledge concerning the proper selection, care and use of Personal Protective Equipment (PPE). Students will be informed of the OSHA requirements for PPE compliance in the workplace. Learning Objectives: * Describe the role of PPE in controlling exposure to hazards in the workplace. * Identify parts of the  more...

Machinery and Machine Guarding The Machinery and Machine Guard course will help workers to protect themselves from moving machinery. After completion of this course, workers will be able to properly apply the OSHA Machine and Machine Guarding requirements to their day to day work activities. LEARNING OBJECTIVES: - Identify hazards associated in working with and around machinery and the guards used to protect the  more...

Hazardous Materials Hazardous materials are considered any substance or compound that has a capability of producing adverse effects on the health and safety of humans. Every year thousands of workers get injured or killed because of fatal chemical or other toxic hazards. OSHA, EPA, DOT and other authorities have provided many rules and regulations in order to prevent hazards and perform safe operations at the  more...

Walking and Working Surfaces The Walking and Working Surfaces course alerts participants to the hazards of walking and working surfaces and provides information about workplace action needed to eliminate or control these hazards. LEARNING OBJECTIVES: - Develop a working knowledge of key elements surrounding OSHA's Walking and working surfaces regulation - Understand key terminology concepts - Examine the  more...

Means of Egress and Fire Protection Cost: $20. 00 Registration: http://bit. ly/ aQIxpB Thousands of people are injured or killed because of inappropriate exit routes. This self-paced, online safety course gives students a basic understanding of means of egress and fire protection methods. LEARNING OBJECTIVES: Explore general requirements of exit routes Learn about emergency action plans Emphasize the  more...

SAP101 - Introduction to SAP This introductory course is designed for SAP beginners and it will teach you the basics of the SAP system. This simulation course is a must for anyone wanting to learn about SAP! Course Goal: - Learn the basics of the SAP system with hands-on exercises - Learn how to navigate, search, and get help in SAP - Learn how to run and print reports - Overview of the various modules in  more...

SAP MM102 - Inventory Management & Physical Inventory This course teaches the most common end user functions in SAP's Inventory Management and Physical Inventory component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management module. Course Goal: - perform Goods Movements - create material reservations and issue goods - post stock transfers - perform physical inventory counts and  more...

SAP BC101 - Basic SAP System Administration This course teaches the most common functions for System Administrators in SAP. This simulation course is a basic requirement for every system administrator wanting to work with SAP. Course Goal: - learn basic administrator functions with hands-on exercises - work with user overview, t-code admin, lock entries - learn to read system logs and dump analysis - learn to create, copy,  more...

SAP MM101 - Materials Management - Purchasing This course teaches the most common end user functions in SAP's Materials Management - Purchasing module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about info records and source lists - learn how to work with purchase requisitions - create purchase orders and good receipts - process vendor invoices - run basic  more...

SAP SD101 - Sales & Distribution This course teaches the most common end user functions in SAP's Sales & Distribution (SD) module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about customers and business partners - learn how to work with quotations and sales orders - create deliveries and billing documents - run basic sales reports Release:  more...

SAP FIAA101 - Asset Accounting This course teaches the most common end user functions in SAP's Asset Accounting (FI-AA) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic SAP asset accounting with hands-on exercises - learn how to work with assets, transactions and depreciation - learn how to acquire, retire and transfer assets - learn how  more...

SAP CO101 - Cost Center Accounting This course teaches the most common end user functions in SAP's Controlling-Cost Center Accounting module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create cost centers and groups - cost center planning and budgeting - manual reposting of costs - distribution and assessment allocations - run basic cost center  more...

SAP IM101 - Investment Management This course teaches the most common end user functions in SAP's Investment Management (IM) module. This is a simulation course. Course Goal: - Create and maintain Appropriation Request (AR) master data - Work with variants for the Appropriation Requests - Perform cost & revenue planning as well as overview planning - Approval & Status management functions - Create and maintain  more...

SAP PS101 - Project System - Project builder This course teaches the most common end user functions in SAP's Project System (PS) module. This simulation course is a basic requirement for every accountant or project manager wanting to work with SAP. Course Goal: - Create a Project with Work Breakdown Structures (WBS) & Network Activities - Create Project Plans with Easy Cost Planning and Project Planning Board - Create  more...

SAP BI101 - Business Information Warehouse (BI & BW) This course teaches the most common end user functions in SAP's Business Intelligence (aka Business Warehouse) system. Course Goal: - BI overview and navigation - Working with the BEx Analyzer and Web Analyzer - Using filters, drilldowns, conditions, etc. - Create new queries with the Query Designer Release: BI 7. 0, ECC 6. 0 (newest SAP release) Audience: End users  more...

SAP FIAR101 - Accounts Receivable Accounting This course teaches the most common end user functions in SAP's Accounts Receivable (A/ R) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic A/ R accounting tasks in SAP with hands-on exercises - learn how to work with customer records, balances and line items - learn how to post, search and display customer  more...

SAP FIGL101 - General Ledger Accounting This course teaches the most common end user functions in SAP's General Ledger Accounting module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal - learn basic G/ L accounting tasks in SAP with hands-on exercises - learn how to work with G/ L accounts, balances and line items - learn how to post, search and display documents -  more...

SAP MM103 - Warehouse Management This course teaches the most common end user functions in SAP's Warehouse Management (MM-WM) component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - work with warehouses & storage bins - create transfer requirements & transfer orders - physical inventory & cycle counting - common warehouse stock  more...

SAP FIAP101 - Accounts Payable Accounting This course teaches the most common end user functions in SAP's Accounts Payable (A/ P) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic A/ P accounting tasks in SAP with hands-on exercises - learn how to work with vendor records, balances and line items - learn how to post, search and display vendor invoices  more...

SAP CO102 - Profit Center Accounting This course teaches the most common end user functions in SAP's Controlling-Profit Center Accounting (EC-PCA) module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create profit centers and groups - standard hierarchy - cost/ revenue planning - distribution and assessment allocations - run basic profit center  more...

SAP HR101 - Human Resources - Personnel Administration This course teaches the most common end user functions in SAP's Human Resources - Personnel Administration module. This simulation course is a basic requirement for everyone wanting to work with SAP's Human Resource modules. Course Goal: - Learn how to work with positions, jobs, organizational units - Learn basic HR transactions such as hire, retire, promote, salary raise, change  more...

SAP PM101 - Basic SAP Plant Maintenance This course teaches the most common end user functions in SAP's Plant Maintenance (PM) module. This course is a basic requirement for everyone wanting to work with SAP's maintenance applications. Course Goal: - Basic PM overview - Create master data such as equipment records - Create functional locations, PRTs - Learn how to perform inspections and record defect data - Learn how to  more...

SAP PM102 - Intermediate SAP Plant Maintenance This course teaches the intermediate end user functions in SAP's Plant Maintenance (PM) module. This course is a basic requirement for everyone wanting to work with SAP's maintenance applications. Course Goal: - Learn how to create task lists, measuring points, warranties, inspection methods, etc. - Create maintenance notifications and orders - Create & schedule maintenance plans - Run  more...

SAP FIOV101 - Financial Accounting Overview This course provides an overview of the Financial Accounting applications in SAP. This overview course is a basic requirement for everyone involved with SAP Financial Accounting. Course Goal: - Understand how Financial Accounting in SAP works - Learn the most important features of the General Ledger - Understand the common sub-ledgers Accounts Receivable, Accounts Payable, Asset  more...

SAP CON101 - Introduction to SAP Configuration This course provides an introduction to SAP Configuration and Implementation Guide. This course is essential to SAP consultants, Project Managers and Business Analysts. Course Goal: - Introduction to the Implementation Guide - Setting up new SAP implementation projects - Working with the IMG - Project Analysis reporting Release: ECC 6. 0 (newest release) Audience: - SAP  more...

SAP PP101 - Production Planning This course teaches the most common end user functions in SAP's Production Planning (PP) module. This course is a basic requirement for anyone working with SAP's Production Planning module. Course Goal: - Work with Bills of Materials & Work Centers - Create Routings, MRP and Forecast Profiles - Create production orders and issue goods to orders - Common production planning reports  more...

SAP CONFI101 FICO - Enterprise Structure Configuration This course covers the configuration for the SAP FI/ CO enterprise structure. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the business elements used in FI/ CO - Create the enterprise structure (company code, controlling area, etc.) - Set up enterprise assignments Release: ECC 6. 0 (newest release) Audience: - SAP Consultants  more...

SAP CONFI102 - Global Settings Configuration This course covers the Global Financial Accounting configuration for SAP FI/ CO. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the FI module - Set up company codes, fiscal years, parallel currencies, number ranges - Define document types, posting keys, tolerance groups and tax procedures Release:  more...

SAP CONFI103 - General Ledger Configuration This course covers the General Ledger (G/ L) configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the General Ledger component - Set up Charts of Accounts, account groups, sort keys, G/ L accounts - Configure automatic accounts, financial statement  more...

SAP CONFI104 - Accounts PayableReceivable Configuration I This course covers part I of the Accounts Payable/ Receivable configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the Accounts Payable/ Receivable component - Set up account groups, screen layouts, number ranges - Configure sensitive fields, line  more...

SAP CONFI105 - Accounts PayableReceivable Configuration II This course covers part II of the Accounts Payable/ Receivable configuration for SAP's Financial Accounting (FI) module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration for Accounts Payable/ Receivable business transactions - Set up automatic payments, tolerances, payment methods and terms - Configure dunning  more...

SAP CONFI107 - Asset Accounting Configuration I This course covers part I of the Asset Accounting configuration for SAP's FI-AA module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main configuration settings for the Asset Accounting component - Set up Chart of Depreciation, Depreciation Areas and Asset Classes - Configure account determinations, screen layouts, number ranges,  more...

SAP CONFI108 - Asset Accounting Configuration II This course covers part II of the Asset Accounting configuration for SAP's FI-AA module. The course is essential for all FI/ CO consultants and Business Analysts. Course Goal: - Understand the main depreciation types and calculation settings in Asset Accounting - Set up calculation methods, depreciation keys and scrap value keys - Configure transaction types, period controls and calendar  more...

SAP HR102 - Organizational Management This course teaches the most common end user functions in SAP's Human Resources - Organizational Management module. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: -Introduction to Organizational Management and Planning -Learn how to work with Organization and Staffing transaction PPOME -Create jobs, positions organizational  more...

SAP110 - Basic SAP Reporting Skills This course teaches the most commonly used reporting functions in SAP. This is course is a basic requirement for anyone working with SAP in any module. Course Goal: - Learn how to run reports in SAP - Basic selection criteria - Advanced selections and dynamic selections - Reporting variants - Sorting and subtotaling - Filtering & printing Release ECC 6. 0 (newest SAP release)  more...

SAP115 - Advanced SAP Reporting Skills This course teaches advanced reporting skills every SAP user must know. This is course is a basic requirement for anyone working with SAP in any module. Course Goal: - Working with report layouts - Drill-down - Downloading SAP reports - Printing (via spool) - Emailing and sharing reports - PDF conversion - Data browser Release ECC 6. 0 (newest SAP release) Audience:  more...

SAP HR103 - Organizational Management Reporting This course teaches the most commonly used reports and reporting features for end user in SAP's Human Resources - Organizational Management module. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Introduction to Organizational Management Reporting - Learn about Evaluation Paths - Org. structure reporting, vacant positions,  more...

SAP HR100 Personnel Organizational Management Overview This course provides an overview of SAP's Human Resources - Personnel Management module. This overview course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Personnel management overview - Organizational management & personnel administration - Recruitment & additional HR components - Reporting & authorizations Release: ECC 6. 0  more...

SAP HR300 - Basic Payroll This course teaches the most commonly used transactions used in SAP's Human Resources - Payroll component. This course is a basic requirement for everyone wanting to work with SAP's Human Resource module. Course Goal: - Introduction to Payroll - Learn how to run a payroll process - Understand the functions of Payroll Areas, Schemas, InfoTypes - Process Payroll simulations and corrections  more...

SAP FIAA102 - Intermediate Asset Accounting This course teaches the intermediate end user functions in SAP's Asset Accounting (FI-AA) module. This course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - Learn intermediate SAP asset accounting with hands-on exercises - Post asset sales with customers and credit memos - Post intercompany transfers and post-capitalizations - Post write-ups and  more...

SAP FIAA105 - Assets under Construction AuC This course teaches the most common end user functions for SAP's Assets under Construction functionality. This course is a basic requirement for every accountant wanting to work with SAP's Asset Accounting module (FI-AA). Course Goal: - Asset under Construction overview - Learn how to create an Asset under Construction - Post acquisitions to AuCs - Create settlement rules (line item/  more...

MM110 - Basic Material Master Data This course teaches the most common end user functions for working with SAP's Material Master Data. This course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - Create/ change material master record - Create material types - Work with info records and source lists - Common material master data reports Release: ECC 6. 0 (newest SAP  more...

MM111 - Intermediate Material Master Data This course teaches intermediate end user functions for SAP's Material Master Data. This course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - Pricing and output conditions - Work with quota arrangements - Material and vendor mass maintenance - Create/ change in batch - Storage locations and delivery addresses Release: ECC 6. 0  more...

SD102 - Intermediate Sales Distribution This course teaches intermediate end user functions in SAP's Sales & Distribution (SD) module. This course is a requirement for anyone working with SAP's SD module or Supply Chain Management. Course Goal: - Maintain products and item proposals - Create Material Determination, BOMs, Output Types, Scheduling Agreements - Create Goods issue, Outbound Delivery - Sales Information System  more...

SD110 - Credit Memo Processing This course teaches the credit memo processing transactions for SAP's Sales & Distribution (SD) module. This course is a requirement for anyone working with SAP's SD module or Supply Chain Management. Course Goal: - Create credit memo requests - Analyze pricing & release request - Create credit memos - Message output, document flow Type: Hands-on End User course Release: ECC 6. 0  more...

CONSD101 - SD Enterprise Structure Configuration This course covers the Enterprise Structure configuration for SAP's Sales & Distribution (SD) module. The course is essential for all SD consultants and Business Analysts. Course Goal: - Understand the main enterprise structure for the SD module - Set up Sales Organizations, Distribution Channels, Sales Offices, etc. - Set up and maintain organizational assignments Release: ECC 6. 0  more...

SAP102 - Intermediate SAP Skills This course is designed for intermediate SAP beginners and it will teach you essential skills of the SAP system. After you have completed this course you will be comfortable working with the most commonly-used functions and features of the SAP system. Course Goal: - Understand common icons in SAP - Work with the clipboard - Work with multiple sessions - Customize your local layout, desktop  more...

WS101 - Winshuttle Transaction This course teaches the most common end user functions for Winshuttle's Transaction application. Learn how to update and create transactional and master data in SAP from Excel - without any programming! This course is a basic requirement for everyone wanting to work with Winshuttle's Transaction. Course Goal: - Learn how to create a new recording - Auto-map with Excel, validating data -  more...

FIGL102 - SAP Intermediate General Ledger This course teaches the intermediate end user functions in SAP`s General Ledger Accounting module. This course is a basic requirement for every accountant wanting to work with SAP`s Financials module. Course Goal: - Post incoming & outgoing payments - Cash journal postings - Mass reversals - Create and process recurring documents - Enter currency exchange rates - Run important  more...

HR401 - SAP Employee Self-Service ESS This course teaches the most common end user functions in SAP's Employee Self-Service portal. This simulation course is a basic requirement for every person that uses the ESS Portal or Human Resource Professional. Course Goal: - Learn how to maintain your own employee data and search other employees' information - Enroll in benefits, maintain family members and emergency contacts -  more...

CONSD102 SAP SD Master Data Configuration This course covers the master data configuration for SAP's Sales & Distribution (SD) module. The course is essential for all SD consultants and Business Analysts. Course Goal: - Define main master data objects for Sales & Distribution - Set up Distribution Channels, Divisions, Customer Groups - Configure Payment Terms, Sales Districts, Billing Schedules - Define Item Proposal Types,  more...