215 Training Seminars and Classes
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MCSE Study Kit (Instructor-Led CBT)  ...r products. COVERS EXAMS: 70-210, 70,215, 70-216, 70-217, 70-220, 70-228, 70-224 - All 7 Training Modules To Pass First Time. CONTENTS: 36 Interactive CD-ROM's + 7 Sybex Exam Study Guides, MCSE Basics Guide, 1 Year Access to On-Line Tutor Support, Edgetest Exam Software, BONUS Exam Notes more...
215 Training Providers and Trainers
Contacts Plus ...provement initiatives based on the findings. ISBN 1-55753-215-X
& 61478; Call Centre Performance Enhancement
By: Dr. Jon Anton, Vivek Bapat, and Bill Hall
This book provides its readers with an understanding about the role, value, and practical deployment of simulation- an exciting technology for the planning, management, and analysis f call centres. The book provides useful guidelines to more...
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