Online 2 Ce Credits. eLearning - Training Resources

Volunteers: Recruitment, Development, and Supervision This course is designed to provide library staff the tools to create and effectively manage a successful volunteer program. Volunteers: Recruitment, Development, and Supervision In order to manage a volunteer program successfully, supervisors must have a mind set that truly values the work of volunteers. A good management mind set will perceive volunteers as motivated and professional. The  more...

Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. Using Databases This in-depth course will concentrate on addressing the needs of library professionals using electronic databases. As you progress through the course you will gain a general knowledge of the terminology used in online searching and develop the skills needed to analyze  more...

Using a Digital Camera Acquaint yourself with the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings, view images, delete images, and how to upload images to your computer. Using a Digital Camera is a seven day online course. You will learn the basics of using a digital camera. Learn how to capture images, focus, zoom, adjust the resolution/size settings,  more...

Using a Scanner Learn how to scan a document using various formats, make annotations and save/export documents. Discover how to use scanned documents in various applications. Using a Scanner is a seven day online course. This is an introductory course and provides the basics pertaining to using your scanner. Learn how to scan a document, make annotations and save/export documents. Discover how to use scanned  more...

Technology Integration - Best Practices Discover some of the best practices used by educators to integrate technology into their classrooms. Learn about the tools used to facilitate instruction of core-curricular objectives. Technology Integration - Best Practices is a?seven day online course. It will help you discover some of the ?best practices? used by educators today to integrate technology into their classrooms. This course  more...

RFID: Are You Ready for It? Is It Ready for You? This course will offer you exciting information concerning Radio Frequency Identification. RFID: Are You Ready for It? Is It Ready for You? RFID: Are You Ready for It? Is It Ready for You? This course will offer you exciting information concerning Radio Frequency Identification. Whether you are considering implementing the system in your library or are currently utilizing an RFID system, you will  more...

Recruiting & Hiring Training & Certification Program Learn the basics of recruiting and hiring, as well as earn a "Fundamentals Of Recruiting & Hiring" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Recruiting & Hiring Training & Certification Program provides details on the steps necessary to legally and effectively recruit and  more...

Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library. Reaching Teenagers This tutorial will give you specific ways you can reach out to teens and provide asset building programs in your library. You will be given tools that you can utilize to begin defining or redefining your teen program. At the end of each course section, you  more...

Providing Excellent Customer Service in a Multicultural Environment This course will help you begin to understand people with different cultural experiences and will give you some guidelines to help you serve multicultural customers. Providing excellent customer service in a multicultural environment Serving diverse and multicultural customers is an exciting and challenging part of working in libraries today. But it also presents situations that may be new and  more...

Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation of information, as well as presentation of themselves, affect the audience s receptiveness. Presentation Skills for Librarians This course will focus on the area of presentation skills for librarians. Students will learn how their organization and presentation  more...

OSHA Training & Certification Program Learn how to adminster the federally-mandated OSHA rules and earn a "Certified OSHA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Occupational Health & Safety Act (OSHA) has various and multiple requirements for workplace safety and reporting accidents. Our OSHA  more...

Online Research Techniques You will learn how to effectively conduct research online using Grolier Online and GaleNet. Learn how to find specific information using these comprehensive Web-based resources. Online Research Techniques is a seven day online course. This course will help you develop online research skills and gain knowledge on Grolier Online and GaleNet resources. This course is offered by a State Accredited  more...

Performance Management & Appraisals Training & Certification Program Learn the basics of Performance Management and earn a "Fundmentals of Performance Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our Performance Management Training & Certification Program provides details for establishing and maintaining an effective performance  more...

Nutritional Information Resources for Librarians This course will give you a brief overview on how saturated fat intake can lead to an increased risk of certain chronic diseases, the differences between certain types of fats, resources you can provide your patrons on reducing saturated fat intake, and program planning ideas Nutritional Information Resources for Librarians This course will give you a brief overview on how saturated fat intake  more...

Managing Difficult Patrons With Confidence! This course is intended to provide each participant with a basic tool-kit that can be applied to manage a variety of difficult patron situations. Managing Difficult Patrons With Confidence! Dealing with difficult patrons is a never-ending topic among library staff, especially those working in public libraries. This course is intended to provide each participant with a basic tool-kit that can be  more...

Library Privacy & Confidentiality: Law and Policy Library Privacy & Confidentiality: Law and Policy is designed to help staff gain a better understanding of the USA Patriot Act and other laws as they apply to library user privacy and other issues. Library Privacy & Confidentiality: Law and Policy ?Library Privacy & Confidentiality: Law and Policy? is designed to help staff gain a better understanding of the USA Patriot Act and other laws as  more...

Introduction to Teaching Online Learn the technologies educators are using all over the world to present online courses. Through participation in this course, you will learn what tools work best in your classroom. Introduction to Online Teaching is a seven day online course. This course is designed to give you an understanding of online course delivery. It is a basic level course and will prepare you to begin to develop an  more...

Introduction to Inspiration and Kidspiration This course introduces you to Inspiration and Kidspiration. Help students organize and develop their ideas! Learn how to navigate the toolbars and manipulate text within the program. Discover how to integrate this program into your classroom. Introduction to Inspiration and Kidspiration is a seven day online course. This course introduces you to Inspiration and Kidspiration, a software package  more...

Introduction to Respondus This course will focus on the basic use of Respondus, a test generation tool. Discover how to integrate online assessments into your classroom. Introduction to Respondus course is a seven day online course that focuses on the basic use of Respondus a test generation tool, and helps you discover how to integrate online assessments into your classroom. This course is offered by a State Accredited  more...

Introduction to WebQuests Learn the basics involved in developing a WebQuest for your own classroom use. Introduction to Webquest is a seven day online course.? Learn the basics involved in developing a WebQuest for your own classroom use. You will have the opportunity to evaluate other WebQuests and evaluate them based on a set list of criteria This course is offered by a State Accredited University and offers State  more...

Introduction To HR Management Training & Certification Program Learn the basics of HR Management and earn a "Fundmentals of HR Management" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our HR Management Training & Certification Program provides details on the benefits side of working in the HR world. This course includes primers on the basic  more...

Instructional Design for the Online Learning Environment Learn how to adapt your course materials into an online model for effective learning. Discover how traditional instructional strategies can be implemented into the online learning environment. Instructional Design for the Online Learning Environment is a seven day online course. It will help you learn how to adapt your course materials into an online model for effective learning and discover how  more...

Improving Co-Worker Relationships This course will give you some fresh perspective on strengthening communication weaknesses in your library, along with some practical tools to tackle specific co-worker problems you may be worrying about today. Improving Co-Worker Relationships Do you need some fresh ideas to help resolve library workplace issues? This course, authored by noted library and organization consultant Pat Wagner, is  more...

HyperStudio Basics This introductory course will provide you with an overview of using HyperStudio. Learn how to create a stack, add cards, buttons and navigation. In addition, discover how to add sound, video, graphics and hyperlinks into your presentation. HyperStudio Basics is a seven day online course. This class will explore educational applications and implications of hypermedia, provide you with an overview  more...

HIPAA Privacy Training & Certification Program Learn how to adminster the federally-mandated HIPAA Privacy rules and earn a "Certified HIPAA Privacy Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The complex privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA) has broad application  more...

Harnessing the Internet This tutorial is a basic introduction to the Internet as a reference resource for individuals who work in public libraries. Harnessing the Internet Anyone who has ever used the Internet knows how vast and confusing this electronic resource can be. Working in a public library, you most likely use the Internet daily, or you have customers who may ask you questions about the Internet. Sometimes you  more...

Graphics & Digital Imaging Fundamentals Learn the basics of acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet. Graphics & Digital Imaging Fundamentals is a seven day online course. It is designed to help you learn the basics on acquiring pictures with a digital camera, with a scanner, by screen capture and from the Internet. You also learn the basics with regard to file types, file size  more...

Grant Writing Basics Applying for a grant can seem like a daunting task. Certainly, there is work involved, but with the help of this tutorial, you will know the steps that are necessary and find that success is not as hard to attain as you might think. While specifically geared for library education, this course has applicability for anyone writing grants. Grant Writing Basics Grants are not just free money, but  more...

FLSA Training & Certification Program Learn how to adminster the federally-mandated FLSA rules and earn a "Certified FLSA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Fair Labor Standards Act (FLSA) covers wage and hour rules for U.S. workers, including what hours employees can work and what base and  more...

Employment Closure Training & Certification Program Learn how to adminster the federally-mandated Employment Closure rules and earn a "Certified Employment Closure Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Employees leave companies on a daily basis, yet few people understand the scope and complexities involved with  more...

Developing Curriculum for Online Programs This course outlines success strategies for the development of an online program. Instructional design guidelines are also presented. Developing Curriculum for Online Programs? is a seven day online course. It will help you explore special requirements and the tools needed for effective online curriculum development. This course is offered by a State Accredited University and offers State Board  more...

Copyright Basics for Librarians This course will enable the student to better understand copyright and make decisions based on solid baseline information, not rumor or possibly erroneous "common knowledge". Copyright Basics for Librarians Copyright is a hot topic in librarianship and commerce. Knowing what copyright entails and how to deal with the most basic copyright situations in library can help you avoid common copyright  more...

Computer Fundamentals You don't have to know everything to be at ease with your computer. This course covers hard drives, memory, operating systems and more. Computer Fundamentals is a seven day online course.? This course is introductory and provides the basics pertaining to using a computer. It includes the knowledge and skills required to identify different types of computers, the components of a personal  more...

COBRA Training & Certification Program Learn how to adminster the federally-mandated COBRA rules and earn a "Certified COBRA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Fully Updated and Current Regulations! Changing rules, regulations, and court cases make COBRA compliance extremely complex. And as  more...

Compensation Training & Certification Program Learn the basics of Compensation and earn a "Fundmentals of Compensation" certificate. This self-paced course qualifies for 4 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Our "Compensation Training & Certification Program" course provides the details for establishing, maintaining, and evaluating an effective Compensation Program.  more...

Certificate in Technical Writing For Current Technical Writers A Certificate Program for current tech writers, editors, and designers. Certificate in Technical Writing For Current Technical Writers This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace. The Certificate in Technical Writing  more...

Certificate in Technical Writing Career Advancement--Earn Technical Writing Certification from the premier provider of online training in Technical Communication. Certificate in Technical Writing (Basic Level) This Certificate Program has been designed for those who lack sufficient experience in the field or those who want to enhance existing careers in technical writing or move in a new direction within the corporate workplace.  more...

Cafeteria Plan Training & Certification Program Learn how to adminster the federally-mandated Cafeteria Plan rules and earn a "Certified Cafeteria Plan Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. Section 125 Cafeteria Plans are one of the most-used benefits offered by employers in the United States, yet they are  more...

Blackboard Basics for K12 Learn the basics of Blackboard, one of the nation's leading online course tools. Prepare and post documents in a course shell, use outside resources, and create discussion threads, prepare tests, and design quizzes. Blackboard Basics is a twenty-one day online course which is designed to not only teach you about the online classroom but to immerse you in it so that you are experiencing and  more...

ADA Training & Certification Program Learn how to administer the federally-mandated ADA rules and earn a "Certified ADA Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. The Americans With Disabilities Act (ADA) requires employers with 15 or more employees to provide qualified individuals with disabilities an  more...

401(k) Training & Certification Program Learn how to adminster the federally-mandated 401(k) rules and earn a "Certified 401(k) Administrator" designation. This self-paced course qualifies for 8 hours of PHR/SPHR re-certification credits and can be completed either at one time or over several sessions. 401(k) plan implementation, communication, and administration are some of the hardest and most complex tasks undertaken by  more...

SAP Business Information Warehouse (BI & BW) This course teaches the most common end user functions in SAP's Business Intelligence (aka Business Warehouse) system. Course Goal: - BI overview and navigation - Working with the BEx Analyzer and Web Analyzer - Using filters, drilldowns, conditions, etc. - Create new queries with the Query Designer Release: BI 7. 0, ECC 6. 0 (newest SAP release) Audience: End users  more...

Basic SAP System Administration This course teaches the most common functions for System Administrators in SAP. This simulation course is a basic requirement for every system administrator wanting to work with SAP. Course Goal: - learn basic administrator functions with hands-on exercises - work with user overview, t-code admin, lock entries - learn to read system logs and dump analysis - learn to create, copy,  more...

SAP Project System - Project builder This course teaches the most common end user functions in SAP's Project System (PS) module. This simulation course is a basic requirement for every accountant or project manager wanting to work with SAP. Course Goal: - Create a Project with Work Breakdown Structures (WBS) & Network Activities - Create Project Plans with Easy Cost Planning and Project Planning Board - Create  more...

SAP Investment Management This course teaches the most common end user functions in SAP's Investment Management (IM) module. This is a simulation course. Course Goal: - Create and maintain Appropriation Request (AR) master data - Work with variants for the Appropriation Requests - Perform cost & revenue planning as well as overview planning - Approval & Status management functions - Create and maintain  more...

SAP Human Resources - Personnel Administration This course teaches the most common end user functions in SAP's Human Resources - Personnel Administration module. This simulation course is a basic requirement for everyone wanting to work with SAP's Human Resource modules. Course Goal: - learn how to work with positions, jobs, organizational units - learn basic HR transactions such as hire, retire, promote, salary raise, change  more...

SAP Sales & Distribution This course teaches the most common end user functions in SAP's Sales & Distribution (SD) module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about customers and business partners - learn how to work with quotations and sales orders - create deliveries and billing documents - run basic sales reports Release:  more...

SAP Warehouse Management This course teaches the most common end user functions in SAP's Warehouse Management (MM-WM) component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management (MM) module. Course Goal: - work with warehouses & storage bins - create transfer requirements & transfer orders - physical inventory & cycle counting - common warehouse stock  more...

SAP Inventory Management & Physical Inventory This course teaches the most common end user functions in SAP's Inventory Management and Physical Inventory component. This is simulation course is a basic requirement for anyone working with SAP's Materials Management module. Course Goal: - perform Goods Movements - create material reservations and issue goods - post stock transfers - perform physical inventory counts and  more...

SAP Materials Management - Purchasing This course teaches the most common end user functions in SAP's Materials Management - Purchasing module. This is simulation course is a basic requirement for anyone working with SAP's logistics. Course Goal: - learn about info records and source lists - learn how to work with purchase requisitions - create purchase orders and good receipts - process vendor invoices - run basic  more...

SAP Profit Center Accounting This course teaches the most common end user functions in SAP's Controlling-Profit Center Accounting (EC-PCA) module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create profit centers and groups - standard hierarchy - cost/ revenue planning - distribution and assessment allocations - run basic profit center  more...

SAP Cost Center Accounting This course teaches the most common end user functions in SAP's Controlling-Cost Center Accounting module. This is simulation course is a basic requirement for anyone working with SAP's FI/ CO modules. Course Goal: - create cost centers and groups - cost center planning and budgeting - manual reposting of costs - distribution and assessment allocations - run basic cost center  more...

SAP Asset Accounting This course teaches the most common end user functions in SAP's Asset Accounting (FI-AA) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic SAP asset accounting with hands-on exercises - learn how to work with assets, transactions and depreciation - learn how to acquire, retire and transfer assets - learn how  more...

SAP Accounts Payable Accounting This course teaches the most common end user functions in SAP's Accounts Payable (A/ P) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic A/ P accounting tasks in SAP with hands-on exercises - learn how to work with vendor records, balances and line items - learn how to post, search and display vendor invoices  more...

Introduction to SAP This introductory course is designed for SAP beginners and it will teach you the basics of the SAP system. This simulation course is a must for anyone wanting to learn about SAP! Course Goal: - learn the basics of the SAP system with hands-on exercises - learn how to navigate, search, and get help in SAP - learn how to run and print reports - overview of the various modules in  more...

SAP General Ledger Accounting This course teaches the most common end user functions in SAP's General Ledger Accounting module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal - learn basic G/ L accounting tasks in SAP with hands-on exercises - learn how to work with G/ L accounts, balances and line items - learn how to post, search and display documents -  more...

SAP Accounts Receivable Accounting This course teaches the most common end user functions in SAP's Accounts Receivable (A/ R) module. This simulation course is a basic requirement for every accountant wanting to work with SAP. Course Goal: - learn basic A/ R accounting tasks in SAP with hands-on exercises - learn how to work with customer records, balances and line items - learn how to post, search and display customer  more...

The Banking Industry Overview Version 2 Can you imagine a world without banks? In the past, banks focused on loans and deposits, debits, and credits. Now, due to dramatic changes in the world economy, banking is a far more complex business. On a daily basis, the industry must deal with margin pressures, consolidation, and technological and marketing challenges, not to mention unforeseen financial and political crises. However, with cash  more...

Supply Chain Management Using Models This course provides the learner with an understanding of efficiency and cost savings strategies, utilizing collaboration and technology to maximize the effect of supply chain processing, and product design and product life cycle management as elements of the improvement effort. In addition to, performance measures and metrics, and models for improving all major processes within a supply chain.  more...

EnjoySAP Features Functions The Computer Based Training course (CBT) Enjoy SAP Features and Functions aims to provide all the employees of your company, who want to learn more about the new interface Enjoy SAP with an overview of it's handling, features and functions. Having been given the background to the development of the EnjoySAP interface and its new features, the trainee will learn how to access the 4.6 System and to  more...

Linux Technology Overview Part 2 Features for Users Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system  more...

Linux Technology Overview Part 1 Technical Business Considerations Course Overview This first course in the series provides background knowledge about Linux and explains what factors businesses should consider when determining if they should use it. This course teaches what Linux is, its history, what it can be used for, and the risks and benefits of using it. This course is designed for anyone who wants to learn more about this emerging technology. Learn To  more...

Linux Technology Overview Curriculum Course Overview The Linux Technology Overview Curriculum provides background knowledge about Linux, and explains what factors businesses should consider when determining if they should use it. Students will learn what Linux is, its history, what it can be used for, and the risks and benefits of using it. Additionally, this curriculum provides more detailed information about how to use Linux, it  more...

HTML 4 Part 2 Advanced Topics Course Overview This is the second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side.  more...

HTML 4 Part 2 Advanced Topics Course Overview This is the second course in a two part series that teaches advanced topics in HTML 4.01. The course covers enhancing web pages, introduces interactivity in web pages, and DHTML and CSS. Learn To • Identify the guidelines for designing and developing a Web site. • Identify the types of image maps used to link images both at the client-side and server-side.  more...

HTML 4 Part 1 HTML Fundamentals Course Overview This is the first course in a two part series that presents learners with the basic concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. •  more...

HTML 4 Part 1 HTML Fundamentals Course Overview This is the first course in a two part series that presents learners with the basic concepts and skills in HTML 4.01. The course covers World Wide Web basics, formatting web pages and creating links, images and multimedia, tables and frames, and placing information online. Learn To • Identify the concepts of HTML. • Create different types of lists. •  more...

CIW Security Professional Intrusion Detection Threat Analysis The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify key aspects of intrusion detection. Identify key  more...

CIW Security Professional Security Auditing Attack Techniques The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Match auditor roles with associated approaches. Identify  more...

CIW Security Professional Operating System Security The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify features of security levels. Identify features  more...

CIW Security Professional Network Security Firewalls The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the layers of the TCP/IP protocol stack and trace  more...

CIW Security Professional Network Security Introduction The CIW Security Professional series focuses on the management and deployment of e-business transaction and security solutions. These courses teach learners to implement e-business security policies by identifying security threats, developing counter measures using firewall systems, and attack-recognition technologies. Learn To: Identify the elements of a security infrastructure.  more...

CIW Internetworking Professional Part 5 IPv6 Course Overview This is the last course in a five part series that provides instruction on the features and functions of IPv6. This course will begin with a comparison of IPv4 and IPv6. Students will learn to examine the IPv6 header and extension headers, as well as the IPv6 address architecture. This course covers IPv6 routing and security, reduced network management with IPv6, and  more...

Directory Technologies Part 3 Active Directory Integrating Technologies Course Overview The is the third course in a three part series that introduces the features of Windows 2000 and its purpose, and the features and benefits of Active Directory. It also covers how to install Windows 2000 Advanced Server, and how to configue Active Directory. It identifies common Active Directory management tasks, as well as covers how to manage and troubleshoot Active Directory.  more...

Directory Technologies Part 2 NDS eDirectory Course Overview This is the second course in a three part series that teaches the purpose, features, and benefits of eDirectory. It covers how to install and configure eDirectory. It also covers common eDirectory management and troubleshooting tasks. It also discusses the relationship between NDS eDirectory and the Full Service Directory model. Learn To • Understand the concept of NDS  more...

Directory Technologies Part 1 Directory Server Model This is the first course in a three part series that introduces the learner to the fundamental directory solutions and the X.500 standard. It also covers the Full Service Directory Model (FSDM), and the role of LDAP in accessing directories. Finally, it describes Netscape Directory Server Technology. Learn To: o Identify the fundamental concepts of Directory services, which include the X.500  more...

NDS 8 0 Advanced Tools Diagnostics Part 3 Course Overview This is the final course in a three part series and instructs the learner how to resolve common NDS issues. Beginning with hard disk upgrades, the course covers time synchronization and schema issues, as well as how to recover from server and communication failure. Learn To • Covers the server operations performed for NDS maintenance. • How to remove a server,  more...

NDS 8 0 Advanced Tools Diagnostics Part 2 Course Overview This is the second course in a three part series that teaches server background processes, as well as how to perform partition and replica operations within the Novell NDS environment. This course will cover how to remove a server, how to amend the properties of a server, how to verify process completion and synchronize replicas. Learn To • Cover NDS design guidelines,  more...

NDS 8 0 Advanced Tools Diagnostics Part 1 Course Overview This is the first course in a three part series that instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The course teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. Learn To • Identify the  more...

NDS 8 0 Advanced Tools Diagnostics Curriculum The Advanced NDS Tools and Diagnostics Curriculum instructs the learner how to use NDS health check tools to proactively maintain a network by performing regular system checks. The curriculum teaches why and how to maintain server logs, as well as a test environment and it introduces learners to the features of NDS and troubleshooting tactics. It teaches server background processes, as well as how  more...

Oracle9i Performance Tuning Optimizing Sorts Minimizing Contention The content of this course includes details about each component of an Oracle database instance, such as data blocks, disks, memory, CPU, and dynamic views. Students learn about migration and chaining, reorganizing indexes, optimizing sort operations, tuning rollback segments, managing automatic undo, monitoring activities, implementing the Oracle shared server, and troubleshooting. Learn To:  more...

Oracle9i Peformance Tuning Managing Memory and Disk I O This course introduces students to the importance of good initial database design, and the methods used to tune an Oracle9i production database. Students learn how to use the available Oracle tools to recognize, troubleshoot, and resolve common performance-related problems in administering an Oracle database. Learn To: o Match the optimizer modes with their descriptions. o Match the  more...

Oracle9i Performance Tuning Architecture Strategy In this course, you are introduced to the strategies and techniques used for tuning the Oracle9i server. Learn To: o Match the tuning goals with the appropriate job role. o Identify common tuning problems that directly affect database performance. o Identify appropriate tuning goals. o Identify key information recorded by the alert log. o Identify the parameters that control the  more...

Oracle9i Database Admin Set Up Oracle Net Services Course Overview This course covers the architecture and configuration of Oracle Net Services. It details client-server and web implementations, in addition to additional features such as Dynamic Service Registration and the use of the Oracle Names Server as an LDAP Proxy. This course also discusses the configuration of the Oracle Shared Server and Oracle Names Server. Learn To •  more...

Oracle9i Database Admin Recover Databases Course Overview This course introduces students to Oracle9i database recovery concepts. The recovery concepts course includes recovery with and without archiving, recovery of offline and online databases, recovery with missing data files, and incomplete recovery with and without archiving. Additional concepts covered by this course include time-based recovery, cancel-based recovery, recovery  more...

Oracle9i Database Admin Perform Database Backups Course Overview This course introduces students to backup methods for Oracle9i database administration. The backup concepts covered by this course include backup strategies and requirements, Oracle Architecture, archiving data, backup methods, and working with a standby database. Students perform backup procedures using operating system utilities, Oracle9i utilities such as RMAN, standard  more...

Oracle9i Database Admin Manage Security Course Overview This course is the last in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course you will learn the concepts and methods associated with implementing security and resource consumption in an Oracle9i database. Learn To • Define and maintain the five components of the security domain of a user in a given  more...

Oracle9i Database Admin Manage Data Storage Course Overview This course is the fourth in the series covering the database administration strategies and procedures provided in Oracle9. This course covers the concepts associated with tables, maintaining data integrity, clusters and index-organized tables, and methods for loading and reorganizing data. Learn To • Identify the row storage method used by the various tables and the  more...

Oracle9i Database Admin Manage Storage Structures Course Overview The Oracle 9i Database Administration: Manage Storage Structures course is the third in a five-part series covering the database administration strategies and procedures provided in Oracle9i. In this course, participants learn the concepts associated with storage structure components. In addition, this course teaches users the procedures for managing segment free space, undo  more...

Oracle9i Database Admin Manage an Instance Course Overview The Oracle9i Database Administration: Manage An Instance course is the first in a five-part series covering the database administration strategies and procedures provided in Oracle9i. This course introduces the participants to the concepts and procedures associated with Oracle architectural components. The participants learn the various tasks of a database administrator that are  more...

Oracle9i SQL DML and DDL The Oracle SQL DML and DDL course is the third in a three-part series covering the Data Manipulation and Data Definition language statements supported by Oracle9i. This course introduces the participants to various objects in a database. The participants learn to create, update, and delete the database objects. The participants also learn to add rows, update, and delete existing rows from a table.  more...

Oracle9i SQL Data Retrieval Techniques This course covers joins, group functions, subqueries, and the iSQL*Plus report variables. Additionally, this course shows students how to access data from multiple table using joins, aggregate data using group functions, create subqueries, and use iSQL*Plus commands to create customized queries. Learn To: o Identify the four Oracle join types used to display data from more than one table. o  more...

Oracle9i SQL Basic SELECT Statements This course covers relational database principles and Oracle concepts; writing basic SQL statements; restricting and sorting data; and using single-row functions. Additionally, this course provides an introduction to relational database concepts and the use of SQL for storing, retrieving, and manipulating data in a relational database. Learn To: o Identify the components of the relational  more...

BizTalk Server 2000 Part 5 Secruity Optimization Course Overview This is the last course in a five part series that deals with the securing of the BizTalk Server 2000 environment and the configuring of servers and groups of servers and optimization of server group performance. This course covers the use of tools and utilities to monitor the status of the BizTalk Server 2000 environment. Learn To • Identify Microsoft Windows 2000 and  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application  more...

BizTalk Server 2000 Part 3 Monitoring Orchestration Course Overview This is the third course in a five part series that deals with the tracking of interchanges and business documents using BizTalk Document Tracking. It also covers the orchestration of the business process using BizTalk Orchestration Designer. The learner will review the core procedures necessary for using both these tools and has an opportunity to practice their use in the three  more...

BizTalk Server 2000 Part 2 Documents Mapping Managing Submitting Course Overview This is the second course in a five part series that deals with the mapping and managing of document flow. This course covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. The course continues to build upon the scenario companies that form the scenario core of the curriculum,  more...

BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000 Course Overview This is the first course in a five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements  more...

BizTalk Server 2000 Curriculum Course Overview This curriculum introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. This curriculum covers creating maps using BizTalk Mapper, creating objects in and managing BizTalk Messaging Manager, and the submission of documents to BizTalk Server. Additionally, it covers the tracking of interchanges and business  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server  more...

ISA Server 2000 Part 1 Setup Access Policies Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to  more...

ISA Server 2000 Part 1 Setup Access Policies Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course will focus on ISA Features, Installing ISA, and Installing and Configuring ISA server clients. Students will learn how to  more...

ISA Server 2000 Curriculum Course Overview This curriculum presents instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The curriculum will focus on ISA features, installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access,  more...

ISA Server 2000 Curriculum Course Overview This curriculum presents instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The curriculum will focus on ISA features, installing ISA, and installing and configuring ISA server clients. Additionally, this curriculum will cover how to create access policies, enabling secure Internet access,  more...

C Programming for the Microsoft NET Platform Part 5 Course Overview This is the final course in a five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify  more...

C Programming for the Microsoft NET Platform Part 5 Course Overview This is the final course in a five part series that covers operators, properties, and attributes. The learner will understand how to implement operators, delegates, and events, and how to use properties to enable field-like access and indexes to enable array-like access. The course also teaches how to create custom user-defined attributes. Learn To • Identify  more...

C Programming for the Microsoft NET Platform Part 4 Course Overview This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level. Learn To • Identify the syntax for extending a  more...

C Programming for the Microsoft NET Platform Part 4 Course Overview This is the fourth course in a five part series that covers inheritance and aggregation within the Microsoft C# programming language. Users will learn how to use inheritance in C# to derive classes and to define virtual methods. This course will also teach how to make code accessible at the component or assembly level. Learn To • Identify the syntax for extending a  more...

C Programming for the Microsoft NET Platform Part 3 Course Overview This is the third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify  more...

C Programming for the Microsoft NET Platform Part 3 Course Overview This is the third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify  more...

C Programming for the Microsoft NET Platform Part 2 Course Overview This is the second course in a five part series that teaches statements and exceptions, methods and parameters, and arrays within the Microsoft C# programming language. The course introduces common statements and exception handling, as well as, how to use methods and parameters and how to create, initialize, and use arrays. Learn To • Identify characteristics of  more...

C Programming for the Microsoft NET Platform Part 3 Course Overview This is the third course in a five part series that introduces the essentials of object-oriented programming. You will learn the terminology and concepts required to create and use classes in C#. The course also teaches how to use reference-type variables and how to create and destroy objects in C#. Learn To • Identify characteristics of a class. • Identify  more...

C Programming for the Microsoft NET Platform Part 1 Course Overview This is the first course in a five part series that provides an introduction to the Microsoft .NET platform in which the learners use the C# programming language. This course teaches how to compile, run, and debug a C# application and how to use value-type variables in C#. Learn To • Identify characteristics of the .NET platform. • Identify characteristics of  more...

C Programming for the Microsoft NET Platform Part 1 Course Overview This is the first course in a five part series that provides an introduction to the Microsoft .NET platform in which the learners use the C# programming language. This course teaches how to compile, run, and debug a C# application and how to use value-type variables in C#. Learn To • Identify characteristics of the .NET platform. • Identify characteristics of  more...

ASP NET Part 2 ADO NET Partitioning Tracing Course Overview The is the second course in a three part series that provides the learner with instruction on using ADO.NET to access data, on separating code from content, and on using the ASP.NET trace feature. The course will cover using ADO.NET to access data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the  more...

ASP NET Part 2 ADO NET Partitioning Tracing Course Overview The is the second course in a three part series that provides the learner with instruction on using ADO.NET to access data, on separating code from content, and on using the ASP.NET trace feature. The course will cover using ADO.NET to access data from various data sources and allows the learner to practice displaying and customizing data display. The course then describes the  more...

ASP NET Part 1 Intro Web Controls Course Overview This is the first course in a three part series that presents the learner with a broad overview of ASP.NET and gives a comprehensive introduction to Web Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and  more...

ASP NET Part 1 Intro Web Controls Course Overview This is the first course in a three part series that presents the learner with a broad overview of ASP.NET and gives a comprehensive introduction to Web Controls. This course introduces the learner to the .NET framework and also the differences between ASP and ASP.NET, coverage of the ASP.NET platform and features, core elements of ASP.NET - Web Forms, ASP.NET script code, and  more...

SQL Server 2000 Design Implement Databases Part 5 Dist Data Locks This is the final course in a five part series that teaches how to manage SQL Server 2000 transactions and locks. This course will cover how to import and export data, and how to transform data with DTS. Additionally, users will learn how to manage distributed queries and linked servers, create transactions, manage locks, and how to troubleshoot transactions and locking. Learn To: o Identify  more...

Java Exceptions Assertations This course covers the concepts related to exceptions and assertions. Under exceptions, the course covers what are exceptions and why they arise. The course also covers types of exceptions, exception handling, and the ways to declare and throw exceptions. Under assertions, the course focuses on assert statements, compilation of classes that use assertions, enabling and disabling assertions at run  more...

Java Exceptions Assertations This course covers the concepts related to exceptions and assertions. Under exceptions, the course covers what are exceptions and why they arise. The course also covers types of exceptions, exception handling, and the ways to declare and throw exceptions. Under assertions, the course focuses on assert statements, compilation of classes that use assertions, enabling and disabling assertions at run  more...

Advanced OOP Java Concepts This course covers advanced Object-Oriented Programming (OOP) and Java concepts. It explains the concepts and use of abstract classes, interfaces, and nested classes. The course also covers creation, initialization, garbage collection, and finalization of objects in Java. Learn To: Identify key concepts related to class initialization. Identify key concepts related to constructors.  more...

Advanced OOP Java Concepts This course covers advanced Object-Oriented Programming (OOP) and Java concepts. It explains the concepts and use of abstract classes, interfaces, and nested classes. The course also covers creation, initialization, garbage collection, and finalization of objects in Java. Learn To: Identify key concepts related to class initialization. Identify key concepts related to constructors.  more...

Intro to Object-Oriented Programming with Java This course covers the advantages of Object-Oriented Programming (OOP) and OOP features specific to Java. It explains the concept and use of classes, objects, arrays, class members, and scope of variables. It also describes how to invoke methods. In addition, the course covers advanced OOP concepts like encapsulation, inheritance, polymorphism, and method overloading, overriding, and hiding.  more...

Intro to Object-Oriented Programming with Java This course covers the advantages of Object-Oriented Programming (OOP) and OOP features specific to Java. It explains the concept and use of classes, objects, arrays, class members, and scope of variables. It also describes how to invoke methods. In addition, the course covers advanced OOP concepts like encapsulation, inheritance, polymorphism, and method overloading, overriding, and hiding.  more...

Java Operations Flow Control This course covers the concepts related to Java operations and flow control. It covers data type conversion and data type casting for primitive data types. Further, it covers associativity and precedence rules for operators. In addition, it covers various operators that include arithmetic operators, assignment operators, unary operators, relational operators, logical operators, bitwise operators,  more...

Java Operations Flow Control This course covers the concepts related to Java operations and flow control. It covers data type conversion and data type casting for primitive data types. Further, it covers associativity and precedence rules for operators. In addition, it covers various operators that include arithmetic operators, assignment operators, unary operators, relational operators, logical operators, bitwise operators,  more...

Java Concepts This course covers Java platform concepts, the Java Virtual Machine (JVM), Java 2 Software Development Kit (J2SDK), and Java programs. It also covers the Java language elements, such as identifiers and keywords, used to create various constructs. In addition, the course covers the data types, variables, and constants used in Java. Learn To: Identify key features of the Java language.  more...

Java Concepts This course covers Java platform concepts, the Java Virtual Machine (JVM), Java 2 Software Development Kit (J2SDK), and Java programs. It also covers the Java language elements, such as identifiers and keywords, used to create various constructs. In addition, the course covers the data types, variables, and constants used in Java. Learn To: Identify key features of the Java language.  more...

Cisco Internetwork Troubleshooting Part 2 This is the second of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover commands and guidelines for problem isolation and resolution at the network, transport, and application layers of the OSI model. Learn To: Identify symptoms of problems occurring at the network layer. Identify  more...

Cisco Internetwork Troubleshooting Part 1 This is the first of two courses on Cisco Internetwork Troubleshooting. The courses are designed to prepare learners for the CCNP CIT exam 642-831. This course will cover baseline configuration and documentation of networks and end-systems, support resources for troubleshooting, and troubleshooting approaches. It covers commands and guidelines required for problem isolation and resolution at the  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 This course describes the initial decision making processes which a System Administrator and other IT decision makers undergo when moving from an NT 4.0 environment to Windows 2000. As the title suggests, the emphasis in this course is on the planning activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in  more...

Windows 2000 Upgrading from Windows NT 4 0--Part 1 This course describes the initial decision making processes which a System Administrator and other IT decision makers undergo when moving from an NT 4.0 environment to Windows 2000. As the title suggests, the emphasis in this course is on the planning activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network  more...

Windows 2000 Designing a Network Infrastructure--Part 4 Implementation Microsoft Windows 2000 - Designing a Network Infrastructure Part 4: Growth provides students with an opportunity to learn how to design security into corporate networks. Particular attention will be paid to matching the technical capabilities of IPSec and Shared Access with specific business requirements for security. Finally, designs which block IP traffic going to and from the corporate network  more...

Interconnecting Cisco Networking Devices Part 3 This is the third course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course describes Network Address Translation (NAT) and port address translation (PAT). This course also covers how to configure serial interfaces using PPP and High-Level Data Link Control (HDLC) encapsulation. Frame Relay operation is introduced  more...

Interconnecting Cisco Networking Devices Part 2 This is the second course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course introduces fundamental routing concepts. It describes the features, operation, and configuration of Routing Information Protocol (RIP), Interior Gateway Routing Protocol (IGRP), Enhanced Interior Gateway Routing Protocol (EIGRP), and Open  more...

Interconnecting Cisco Networking Devices Part 1 This is the first course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course shows you how to configure a catalyst switch for basic operations. Topics covered include switching, spanning tree protocol, and access layer switch configuration. This course also describes the features and operation of VLANs, and shows you  more...

Designing Cisco Internetwork Solutions Part 3 This is the third of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers IP addressing, including IPv6, and routing protocol selection criteria, features, and deployment. Learn To: Identify characteristics of the IPv4 address structure. Identify characteristics of the IPv6 address structure.  more...

Designing Cisco Internetwork Solutions Part 2 This is the second of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers Campus design methodology and models, Enterprise Edge WAN design methodology, WAN technology, and IP addressing, including IPv6. Learn To: Identify factors to consider when designing an Enterprise Campus. Match types of  more...

Designing for Cisco Internetwork Solutions Part 1 This is the first of five courses in the Designing for Cisco Internetwork Solutions curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and  more...

Oracle Designer 6i First Class Design Generation This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into  more...

Macromedia Flash MX 2004 Developing Flash Applications This course covers how to build a rich Internet application with Macromedia Flash MX 2004. The course has three units. The unit Object-Oriented ActionScript 2.0 introduces learners to object-oriented programming (OOP) concepts used in ActionScript 2.0. Connecting to External Data provides information for sending and retrieving data to and from a Flash file. The third unit, Components, enables  more...

Macromedia Dreamweaver MX 2004 Learning Dreamweaver Basics This course is designed to provide Web designers with the skills necessary to create and maintain Web sites using Dreamweaver MX 2004. Learn To: Identify the key steps in the workflow for creating a Web site. Set up a local site. Create and save a new Web page. Import content and tabular data. Identify options to format text and paragraphs for the Web. Identify options to  more...

Macromedia Dreamweaver MX 2004 Learning Styles Navigation This course is designed to provide Web designers with the skills necessary to create and maintain Web sites using Macromedia Dreamweaver MX 2004. Learn To: Identify options for creating a new cascading style sheet (CSS) style. Apply a cascading style sheet (CSS) style. Export styles to create a cascading style sheet (CSS). Import an external cascading style sheet (CSS). Identify  more...

Macromedia Dreamweaver MX 2004 Learning Design Uploading In this course, users will be introduced to the ways in which Web pages can be designed and uploaded. The first unit covers the tables, layers, forms, and templates. This course also discusses the tests that need to be carried out before the site is uploaded. Finally, this course provides the procedures to follow for uploading a site. Learn To: Identify the steps for using tables to  more...

Macromedia Captivate 1 0 Movies Quizzes MenuBuilder This course provides information on the advanced features of Captivate, particularly with reference to e-learning content and MenuBuilder projects. Learn To: Identify custom recording options. Identify preferences you can set for a movie. Identify options for resizing a movie. Identify the options for editing audio timing. Identify the steps for exporting and importing captions.  more...

Macromedia Captivate 1 0 Developing Movies This course is the second in a three-part series that focuses on the adding of components while creating Captivate movies. This course also introduces the user to the basics of customizing a Captivate movie. Learn To: Identify the steps to add images, buttons, click boxes, text entry boxes, and rollover captions to a slide. Identify the steps to add audio and playback controls to a  more...

Macromedia Captivate 1 0 Getting Started This course provides an overview of the features and tools of Macromedia Captivate that allow developers to create software demonstrations and interactive simulations. Learn To: Identify the key features of the working environment in Macromedia Captivate 1.0. Identify the workflow in Macromedia Captivate 1.0. Identify the movie types in Macromedia Captivate 1.0. Record and save a  more...

Building an E-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to provide  more...

E-Commerce Security This course is intended for students who wish to consider the impact of security issues on e-commerce implementation. Learn To: Identify the features of a Security Firewall. Identify the features of Information Encryption. Identify the features of Authentication and Authorization. Identify the features of E-Commerce Payment Security. Audience: This course is intended for  more...

E-Commerce Implementation Issues This course provides the learner with information and case studies highlighting the issues associated with E-commerce Implementation. Learn To: Identify the components of a basic e-commerce Web site. Identify the functions of online storefront systems. Identify the role of user access control and authentication software in selling products online. Identify key payment technologies  more...

Evaluating E-Commerce Options This course is intended for students who wish to consider some of the costs as well as the potential benefits of e-commerce. A survey of e-commerce strategies and an overview containing implementation descriptions will help the student better understand the basis of costs associated with e-commerce. Learn To: The Market Environment. External Factors. Core Developer Technologies.  more...

Introduction to E-Commerce This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce. Learn To: Introduction to  more...

Oracle 11i10 Order to Cash Porcessing Invoices This course provides an overview of the Invoicing process. The course describes the methods for creating, correcting, and generating invoices. The course also covers using invoices for revenue recognition and making promised commitment accounts. Learn To: Identify key concepts of Receivables related to the Invoicing process. Identify key concepts related to entering invoices.  more...

Oracle 11i10 Order to Cash Invoicing Overview This course covers key concepts related to the AutoInvoicing and Receivables processes. Further, the course covers concepts related to the Bill Presentment Architecture (BPA). This course also discusses concepts related to implementing customer invoicing. Learn To: Identify key concepts related to the AutoInvoice process. Identify options for managing the AutoInvoice system options.  more...

Oracle 11i10 Order to Cash Shipping Execution This course provides an overview of the shipping execution process. The course also covers concepts related to the Pick Release and Ship Confirm processes. Further, the course discusses concepts related to handling deliveries, shipping exceptions and execution reports. Learn To: Identify key concepts related to the shipping execution flow. Identify key concepts related to the Shipping  more...

Oracle 11i10 Order to Cash Shipping Overview Setups This course provides an overview of the shipping process in the Order to Cash lifecycle. Additionally, the course elaborates on the shipping setups including the shipping parameters, shipping rules, freight settings, shipping document sets, and regional settings. Learn To: Identify key concepts related to the shipping process. Identify key concepts related to managing the shipping  more...

SAP R 3 v4 0 Investment Management - Overview Course Overview This course deals with investment programs (structure, planning and budget), internal orders, investment procedures (characteristics, master data, postings, accounts receivable, depreciation, settlement), and the information system (research, planned values and budget values). L earn To: Create and editing program definitions. Create and editing program positions.  more...

Oracle Workflow 11i10 Business Event System Subscriptions This course covers business events, event subscriptions, and event activities. It specifies the features and options to define and maintain business events, event subscriptions, and event activities. It also covers several standard activities that help manage the contents of event messages. Learn To: Identify features of business events. Identify options that enable you to define and  more...

Oracle Workflow 11i10 Interacting with Processes Notifications Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers. Learn To: Identify options for testing a workflow process. Identify options for administering workflow processes by using the Administrator Monitor. Identify options for administering workflow processes by using the  more...

Oracle Workflow 11i10 Workflow APIs Procedures Error Handling This course covers Workflow Engine, background engines, PL/SQL procedures, workflow process APIs, Business Event System APIs, and error handling. It also covers abstract data types used by the Business Event System, event data generate functions, queue handlers, and subscription rule functions, and the error-handling features of workflow processes. Learn To: Identify features of the  more...

Oracle Workflow 11i10 Configuring Oracle Workflow Components This course covers the mandatory and optional tasks that are performed to set up Oracle Workflow. It also covers features of service components and specific service components including agent listeners and notification mailers. Finally, it covers queue propagation and agent activity details. Learn To: Identify the mandatory steps for setting up Oracle Workflow. Identify options that  more...

Oracle Workflow 11i10 Managing Customizing Workflow Processes This course covers features, types, and attributes of PL/SQL documents. It also covers how to include PL/SQL documents in messages. Further, it covers forced synchronous processes, selector/callback functions, standard API used to define selector/callback functions, and the code to define a selector/callback function. It also covers master/detail coordination activities. In addition, it covers how  more...

Oracle 11i10 Order to Cash Basic Pricing This course provides an overview of basic pricing in Order to Cash lifecycle. Additionally, the course elaborates on the tasks involved in creating and managing price lists. You also learn about pricing entities such as price agreements, formulas, qualifiers, modifiers, and pricing attributes. Learn To: Identify features of Order Pricing. Match Order Pricing entities with their  more...

E-Learning Essentials Part 1 E-Learning and Successful Strategy This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy  more...

Microsoft Visio 2003 Expert User This course focuses on the advanced features in Microsoft Visio 2003. This will help the learners create specialized diagrams by using different shapes and wizards provided by Visio 2003. Learn To: Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing. Assign a shape to a new layer in Microsoft Visio 2003.  more...

E-Learning Essentials Part 2 Marketing Your Solution This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups  more...

Brand Management Developing a Brand Strategy Brand Management: Developing a Brand Strategy gives you information on building, defending, and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally, the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this  more...

E-Learning Essentials Part 3 Deploying Measuring Your Solution The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating  more...

Sales Skills The Fundamentals In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand  more...

Sales Skills Prospecting Addressing Needs In Sales Skills: Prospecting and Addressing Needs, participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To  more...

Sales Skills Overcoming Obstacles In Sales Skills: Overcoming Obstacles, participants will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To  more...

Brand Management Integrated Marketing Brand Management: Integrated Marketing gives you information about integrated brands. The program provides you a process for integrating a brand throughout your company. Additionally, the program defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for  more...

Sales Skills Gaining Customer Commitment In Sales Skills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In  more...

Sales Skills Developing a Winning Strategy In Sales Skills: Developing a Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To  more...

Sales Skills Effectively Closing a Sale In Sales Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close  more...

Brand Management Branding on the Web Brand Management: Branding on the Web gives you information about branding on the Internet. The program provides you with processes for branding on the Internet, creating a secondary brand on the Internet, and how to introduce a brand on the Internet. Additionally, the program provides you with guidelines for each process as well as guidelines for developing effective Internet brand names. By  more...

Professional Selling Over the Phone Preparation Strategies Professional Selling Over the Phone: Preparation and Strategies offers the student guidelines for preparing the teleselling workspace and maximizing telesales calls. The program provides processes for preparing telesales scripts and managing telesales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice,  more...

Professional Selling Over the Phone Prospecting Professional Selling Over the Phone: Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects.  more...

Professional Selling Over the Phone Closing a Sale Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To  more...

Sales Management Building a Championship Sales Team Sales Management: Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals  more...

Essentials of Business Law Employment Law Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute  more...

Sales Management Leading a Sales Team In Sales Management: Leading a Sales Team, you will learn steps for choosing a territory strategy and what factors you need to consider when conducting territory reviews. You will also learn what forecasts sales managers usually develop, the four factors to define when referring to a forecast, and how forecasts are used. In addition, you will learn steps for conducting sales meetings and the best  more...

Sales Management Motivating Sales Teams to Win In Sales Management: Motivating Sales Teams to Win, you will learn what you can do to motivate members of your sales team and factors to consider when evaluating motivation levels. You will also learn about various compensation practices to help you keep top performers, as well as how to identify opportunities to improve and how to address substandard performance. Learn To  more...

Consulting Skills Building Consulting Relationships Consulting Skills: Building Consulting Relationships explains how to determine whether your organization could benefit from a consultant's services. It also teaches how to manage internal resistance to consultants, how to communicate effectively with consultants, and what to include in a legally binding consulting contract. Learn To Identify the steps to determine  more...

Consulting Skills The Consulting Process Consulting Skills: The Consulting Process explains your responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing  more...

Essentials of Business Law The Legal Environment Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions, classifications, and sources of law. The program identifies the structure of the state and federal court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to businesses,  more...

Consulting Skills Serving as an Internal Consultant Consulting Skills: Serving as an Internal Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict, making ethical decisions, and overcoming resistance to change as an internal consultant. Learn To Identify the advantages of internal consultants.  more...

Strategic Management Establishing Strategic Focus Strategic Management: Establishing Strategic Focus offers the student an overview of the information required to identify appropriate terms and language associated with strategic management, recognize benefits gained from a successful strategic plan, and learn why some organizations avoid implementing strategic management. The program describes the proper steps for effective decision making, and  more...

Strategic Management Analyzing Strategic Options Strategic Management: Analyzing Strategic Options offers the student an overview of the information required to develop an effective strategic option, consider appropriate issues when performing a strategic audit, and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources, capabilities, and core competencies, and analyze external factors,  more...

Strategic Management Developing a Successful Process Strategic Management: Developing a Successful Process offers the student an overview of the information required to identify the components that comprise an effective planning document and organize an appropriate strategic business plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively.  more...

Competitive Intelligence Implementing a Competitive Intelligence System Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one.  more...

Quality Management The Quality Management Process Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Learn To Identify the role of management in  more...

Competitive Intelligence Analysis Dissemination Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI  more...

Competitive Intelligence Researching Online Competitive Intelligence: Researching Online offers the student an overview about the Internet, online technology, and collecting information online. The program covers in detail guidelines for using the Internet, differences between free and commercial online sources, and ways to track new information automatically. It also covers the steps for developing a search strategy, commands for using  more...

Quality Management Quality Management Tools Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,  more...

Managing Business Risk Developing a Risk Management Plan Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences  more...

Managing Business Risk Risk Assessment Control Managing Business Risk: Risk Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan.  more...

Managing Business Risk Financing Contingency Planning Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories  more...

Principles of Marketing Fundamentals of Marketing Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or  more...

Microsoft FrontPage 2003 Proficient User This course will address the core features of FrontPage 2003, giving learners a solid foundation in essential FrontPage 2003 skills. Learn To: Match elements of the FrontPage 2003 environment with their functions. Identify the Web editing views. Identify functions of the basic toolbar buttons. Identify methods for formatting text. Identify the different text alignments. Match  more...

CompTIA Server 2005 Troubleshooting Disaster Recovery This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and  more...

Microsoft Project 2003 Fundamentals This, the first of a two-part curriculum, covers fundamental Project 2003 skills used in the areas of Task, Calendar, and Outlining management, manipulation of data, views and reports, and project updating, tracking, and conflict resolution. Learn To: Match Microsoft Project 2003 products with their features. Identify component parts of the Microsoft Project 2003 interface. Identify  more...

Oracle Workflow 11i10 Communications Function Activities This course covers the fundamentals of Oracle Workflow processes. This course covers function activities, activity details, activity attributes, and standard assign activity. You'll learn about Oracle Workflow directory service, local directory service tables, and loading roles in a workflow process definition. The course also covers systems, agents, and external system registration. Finally, it  more...

Oracle 11i10 System Admin DBA Activities In this course, learners will be introduced to different tasks and duties a DBA and a system administrator perform to administer Oracle Applications. The tasks and duties discussed in this course are Application DBA duties, folder administration, custom program addition, help customization, and document sequencing. Learn To: Identify the steps for assigning resource consumer groups.  more...

Oracle Workflow 11i10 Components Planning Workflow Processes This course covers the benefits of using Oracle Workflow in an e-business environment. It provides an overview of the architecture and components of Oracle Workflow. It also covers the components of a workflow process. Further, it covers the steps to plan a workflow process. It also covers various standard activities. Learn To: Identify benefits of Oracle Workflow. Identify features of  more...

Oracle Workflow 11i10 Developing Processes This course covers the steps to diagram and create a workflow process. It also covers the steps to define item types, process activities, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message  more...

Oracle 11i10 System Admin Workflow Applications Manager This course covers the mandatory and optional tasks that are performed to set up Oracle Workflow. It also introduces the learners to Oracle Applications Manager (OAM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues. Learn  more...

Crystal Reports v10 Introduction to Report Design Part 2 This course is the second in a three-part series that focuses on organizing and customizing your reports. This course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports. Learn To: Identify the options for creating and modifying a group in a report.  more...

Crystal Reports v10 Introduction to Report Design Part 3 This course is the last in a three-part series that focuses on the basics of reporting using Crystal Reports v10. This course covers various ways of manipulating report data. In Crystal Reports, various features such as formulas, parameter fields, charts, and report alerts can be used to make reports easy-to-understand, interactive, and visually appealing. This course also introduces the learner  more...

Oracle 11i10 System Admin Application Function Data Security In this course, learners will be introduced to the concepts and fundamentals of Oracle Applications Security. This course will also cover various layers of access control in Oracle Applications Security. In addition, it will provide detailed information on two core security layers of access control, Function Security and Data Security. Learn To: Identify features of Core Security layers  more...

Oracle 11i10 System Admin User Management Resource Auditing In the Oracle 11i10 Sys Admin: User Management and Resource Auditing course, learners will be introduced to the concepts and implementation of Oracle User Management and resource auditing. Learn To: Identify privileges of different types of users in Oracle User Management. Identify steps in different phases of Oracle User Management implementation. Identify features of roles.  more...

Oracle 11i10 System Admin Concurrent Management Profile Options In this course, the learner will be introduced to the concepts and setup of concurrent programs and profile options management. Learn To: Identify features of concurrent processing. Schedule concurrent requests. Identify the uses of different options in the Requests window. Identify features of defining a concurrent manager. Identify benefits of parallel concurrent processing.  more...

Oracle 11i10 System Admin Printer Management Form Personalization The course covers concepts and tasks associated with printer management, such as registering a new printer, printing with the pasta utility, and customizing print options. The course also focuses on demonstrations essential for personalizing forms. In addition, the course contains information about the basic, intermediate, advanced, and administrative concepts related to forms personalization.  more...

Oracle 11i10 System Admin Personalization Workflow Components In this course, learners will be introduced to the concept and configuration of personalizations at different levels. The course also introduces the learners to the benefits of the workflow process and describes different types of workflow components. Learn To: Identify features of personalizations. Match the profile options configured to enable or disable page personalization with  more...

Oracle 11i10 Project Foundation Fundamentals Part 1 Oracle 11i10 Project Foundation Fundamentals: Part 1 introduces the common features of different Oracle products in the Oracle Enterprise Project Management Solutions suite. The course will also cover the integration of different Oracle Applications with Oracle Projects. Additionally, the course will provide information on setting up set of books and defining organizations for Oracle Projects.  more...

Oracle 11i10 Project Foundation Fundamentals Part 5 Oracle 11i10 Project Foundation Fundamentals: Part 5 introduces the learner to the processes involved in setting up project templates and tasks in Oracle Projects. The course also introduces the concept of extending project functionality and project lifecycles. Learn To: Identify features of a project template. Identify the steps to define a project template. Identify the uses of  more...

Oracle 11i10 Order to Cash Tax Accounting Period Closing This course provides an overview of the Tax Accounting process. It describes the steps for setting up tax and tax profile options. It also covers defining tax codes, tax rates, and tax groups. In addition, the course elaborates on the period-closing process. Learn To: Identify key concepts related to tax in Oracle 11i10 Order to Cash. Identify the steps for setting up tax. Identify  more...

Oracle 11i10 Order to Cash Setting Up Processing Receipts This course elaborates on the process of setting up and applying receipts. The course also covers concepts related to handling chargebacks, adjustments, claims, balance segments, and non-manual receipts. Learn To: Identify key concepts related to the receipt setup process. Identify options for defining Receivables activities. Identify options for defining a bank. Identify key  more...

Microsoft FrontPage 2003 Expert User This course covers higher-level skills of working with FrontPage, including web components and style sheets, advanced forms and data driven pages, and non-HTML technologies and Share Point Services. Learn To: Create a table of contents for a Web page. Insert a photo gallery into a Web page. Identify features of advanced controls that can be inserted in a Web page. Identify features  more...

Macromedia Flash MX 2004 Getting Started This course introduces learners to the basics of Macromedia Flash MX 2004. The course has two units, Flash MX 2004 Fundamentals and Movie Clips and ActionScript. The Flash MX 2004 Fundamentals covers the toolbar, menu bar, frames, layers, colors, and tweening. The Movie Clips and ActionScript unit introduces the concept of movie clips and covers the basics of ActionScript. Learn To:  more...

Macromedia Flash MX 2004 Fundamentals of ActionScript This course introduces learners to the basics of ActionScript. The course has four units. Understanding ActionScript introduces learners to the new features of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and  more...

Advanced Six Sigma The Improve Control Phases of DMAIC The Improve phase in the DMAIC model of Six Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process. Learn To: Understand  more...

Advanced Six Sigma The Measure Analysis Phases of DMAIC The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action. Learn To: Understand the role of data in the  more...

Advanced Six Sigma The Define Phase of DMAIC Six Sigma is a focused, concerted effort to achieve a zero-defect quality level. Using Six Sigma, you can measure how many defects you have in a process, and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma, you will use the concepts of Six Sigma and apply them to an organization. You will identify problems,  more...

Programming XML Using XML This course firstly provides a general overview of how to generate XML documents from Java objects. It introduces Java programming with XSL Transforamtions (XSLT). It covers architectural implications of incorporating XML into business applications. Lastly, this course shows how to use the DB2 XML Extender to import and export XML from a DB2 database. Learn To To  more...

Microsoft Visio 2003 Proficient User This course introduces the basics of Microsoft Visio 2003. The course focuses on the core features of Visio 2003, providing learners a solid foundation in essential Visio 2003 skills. This will help the learners create simple and specialized diagrams by using different shapes and wizards provided by Visio 2003. Learn To: Identify features of various interface elements in Microsoft Visio  more...

Lotus Notes 6 New Features of IBM Lotus Notes 6 This course assumes some background knowledge of Lotus Notes 4 or 5 and it focuses on teaching the new features and enhancements to Lotus Notes in the new Version 6. It covers the new Lotus Notes 6 Interface, new features of Bookmarks and Messaging, as well as document and replication functionalities and enhancements. Lotus Notes Help has been greatly enhanced in this release so learners will find  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 The first course introduces the Lotus Notes 6 environment and capabilities, and the basics of Notes navigation using bookmarks and other navigation tools. The learner is given instruction in the establishment of their mail environment, including such procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given  more...

Oracle 11i10 Project Foundation Fundamentals Part 3 Oracle 11i10 Project Foundation Fundamentals: Part 3 introduces the learner to the processes involved in defining resources and roles in Oracle Projects. Additionally, the course covers features of setting the project and organization security. Learn To: Identify features of components used to define resources in Oracle Projects. Identify the steps to define jobs. Identify the steps  more...

Oracle 11i10 Project Foundation Fundamentals Part 4 Oracle 11i10 Project Foundation Fundamentals: Part 4 introduces the learner to project setup fundamentals and project classes and types. Learn To: Identify the features of an Oracle Projects structure. Identify the steps to define a project status. Identify the steps to define a project classification. Identify uses of project classes and project types. Identify the options on  more...

Oracle 11i10 Project Foundation Fundametnals Part 6 Oracle 11i10 Project Foundation Fundamentals: Part 6 introduces the learner to the basics, features, and uses of organization forecasting, utilization, Oracle sales integration, and advanced product catalog integration. Learn To: Identify features of organization forecasting. Identify activities that are prerequisites for organization forecast processing. Identify features of  more...

Quality Management Business Process Improvement Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.  more...

Oracle 11i10 Project Foundation Fundamentals Part 2 Oracle 11i10 Project Foundation Fundamentals: Part 2 introduces the learner to methods used to define periods and calendars in Oracle Projects. The course covers different implementation options for Oracle Projects. Additionally, this course teaches the learner to define page layouts and user-defined attributes. Learn To: Identify uses of different types of periods. Identify steps to  more...

Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry This course elaborates on the tasks involved in managing orders. The course includes the procedures for updating, versioning, canceling, closing, and purging orders. The course also covers concepts related to managing approvals, holds, and credit checking. Learn To: Identify key concepts related to order processing constraints. Identify key issues related to updating an order.  more...

Oracle 11i10 Order to Cash Order Entry Overview This course provides an overview of the Order Entry process. The course describes the methods for creating transaction types, defaulting rules, and end customers. The course also covers the header and line information that needs to be entered in an order. Learn To: Identify key areas in the order entry process. Identify characteristics of the Negotiation functionality. Create a  more...

Oracle 11i10 Order to Cash Order Creation Setup This course describes the methods for creating BSAs, internal orders, and drop shipments. The course also describes the options for scheduling, booking, copying, and importing orders. In addition, this course covers the essential and optional steps for setting up a sales order. Learn To: Identify key issues in working with a Blanket Sales Agreement (BSA). Create a Blanket Sales  more...

A 2003 Hardware Part 1 Devices System Components This course introduces basic hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To  more...

Complete A 2003 Curriculum This A+ curriculum introduces basic hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying  more...

Crystal Reports v10 Introduction to Report Design Part 1 This course is the first in a three-part series that focuses on the basics of reporting using Crystal Reports v10. This course introduces the user to Crystal Reports and its environment. It also covers the fundamentals of databases and the key concepts associated with relational databases. In this course, you will learn to plan, create, preview, save, and distribute reports. Learn To:  more...

CompTIA Server 2005 Server Maintenance Security This course covers general information about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit  more...

Business Code of Conduct Confidentiality Company Assests This course examines the importance of confidentiality at all levels and provides examples of breaches of confidentiality. It also covers employee obligations and the consequences of confidentiality breaches. Learn To: Identify internal and external breaches of confidentiality. Identify consequences of breaching confidentiality. Identify measures for protecting confidential  more...

Cisco Networking Technologies Introduction Part 3 This course covers the fundamentals of routing and routing protocols as well as WAN and DSL technologies. It then teaches the fundamentals of Cisco IOS software and switching. It maps to Cisco Exam 640-821. Learn To: Identify features of routing. Identify information contained in the routing table. Identify goals of routing protocols. Identify characteristics of circuit switching  more...

Cisco Networking Technologies Introduction Part 4 This course covers configuring Cisco routers and managing the network environment. It maps to Cisco Exam 640-821. Learn To: Identify the stages of a router startup. Identify how to complete router system setup. Identify the command used to log in to privileged mode on a router. Identify features of Cisco Discovery Protocol (CDP). Identify commands for enabling and disabling Cisco  more...

Designing for Cisco Internetwork Solutions Part 4 This is the fourth course in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861.. It covers traditional voice architectures, voice architecture integration, voice technology requirements, and capacity planning using voice traffic engineering concepts. Learn To: Identify guidelines for network security risk assessment.  more...

Business Code of Conduct Conflicts of Interest This course covers the fundamentals of conflicts of interest. It examines what constitutes a conflict of interest, how such conflicts should be dealt with, and what may be the potential consequences associated with conflicts of interest. Learn To: Identify a conflict of interest. Identify rules and regulations governing conflicts of interest. Identify auditor and analyst conflicts.  more...

Business Code of Conduct Sarbanes Oxley Act This course provides an awareness of Sarbanes-Oxley and the importance of management's overall responsibilities. Learn To: Identify important areas covered by Sarbanes-Oxley. Identify director independence requirements. Identify responsibilities of audit, nominating, and compensation committees. Audience: Employees within a finance department, managers, and executives throughout  more...

International Business Essentials The Global Business Environment International Business Essentials: The Global Business Environment gives students an overall view of how the global environment operates, how culture affects international business, and helps students become familiar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia,  more...