Instructor Led 3-days Training Classes

ITIL V3 Foundation Certification 3 Days Location: Ottawa Date: 2008-04-08 List Price: $1595 Offered Price: $1276.00 Seats Available: 2 Anyone working in the delivery of IT services wishing to acquire their ITIL V3 Foundation certification should take this course. What's included * Accrediting agency approved program trainer with ITIL Service Manager certification and years of industry experience * Comprehensive course binder more...

Flash MX Training - 3 Days Location: City of Mississauga Date: 2008-04-04 List Price: $595 Offered Price: $476.00 Seats Available: 3 As one of the most important tools in our New Media environment, Flash technology has generated high impact, sophisticated animation and fully interactive sites. Learn the functions, tools and features to create and modify graphics, incorporate text and create various types of animation and more...

ITSM Metrics (KPIs and TCO) Practitioner Support and Restore - 3 Location: Ottawa Date: 2008-03-31 List Price: $2495 Offered Price: $1996.00 Seats Available: 2 This course focuses on implementing ITSM metrics to help manage and control the support and restore activities, processes and functions to deliver optimal business value. The practitioner will learn what s required to validate, direct, justify and intervene when necessary to drive efficiency, more...