Online 3 Device eLearning - Training Resources

The OSI Model Upon completing this WestNet e-Learning module, you will be able to explain why the OSI model was created; name and understand the layers of the OSI reference model; and, describe what an open standard is and why it benefits both vendors and customers.  more...

Overview of Layers and Layer 1 Devices In this WestNet e-Learning module, we review the layers of the Open Systems Interconnection (OSI) reference model, functions of each layer, and internetworking devices that perform each of the functions. We will begin a detailed discussion of the devices found at the Physical Layer of the OSI model.  more...

Cisco IP Phones and CallManager Configuration To explain how to compare IP Phones and functions and configure Cisco CallManager to support IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Visual Basic 6 0 Using the Win32 API Part II This course describes how to use some of the more common Win32 API drawing functions, it explains how to obtain and release a device context and how to draw dots, lines, and rectangles on a form or control. It also describes how to change pen and brush styles by using stock objects and by creating customized pens and brushes. In addition, it explains how to place a text string on a control or form  more...

XML and Mobile Web Applications with C 2005 and ASP NET 2 0 To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, C# 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0 Web-Based Client  more...

XML and Mobile Web Applications with Visual Basic 2005 and ASP NET 2 0 To read, validate, and write data in XML documents, to read data, write data, and handle events in the XML Document Object Model (DOM), and to create custom mobile web applications Individuals who wish to use the .NET Framework 2.0 with Visual Studio 2005, Visual Basic 2005, and ASP.NET 2.0 to develop web-based client applications; individuals preparing for the Microsoft .NET Framework 2.0  more...

Win2000 Professional Managing Hardware Devices In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...

Win2000 Server Managing Hardware Devices Drivers In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You  more...

Diagnosing and Troubleshooting To demonstate procedures for isolating and troubleshooting computer problems Anyone wanting to become a hardware support technician  more...

Operating Systems To recognize the fundamentals of operating system technologies and the basic procedures involved in installing and upgrading operating systems. The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field  more...

JES2 Job and Device Control I This course describes the functions performed by MVS and JES2 in managing a computer system and how time-sharing users, batch users, and operators communicate their requirements to JES2 and MVS. Students will learn to identify the services performed by JES2 during each of the six phases of job processing as well as identify the manual required to find more information about a given command or  more...

JES2 Job and Device Control II This course discusses basic computer operations in an MVS JES2 environment. It describes the devices controlled by JES2, explains how to determine which devices connected to the computer system are under the control of JES2 and describes the status of JES2 commands to control device status. The course examines the commands used to control JES2 printers, describes the setup requirements that can be  more...

Wireless LAN Infrastructure Devices This module covers the different categories of wireless network infrastructure equipment and some of the variations within each category.  more...

Antennas and Accessories In this module, we will discuss the proper methods for installing each kind of antenna. We will explain polarization, coverage patterns, and appropriate uses of antennas. Additionally, we describe the many different items that are used to connect antennas to other wireless LAN hardware.  more...

Bluetooth and HomeRF To describe and discuss the major issues surrounding Bluetooth and HomeRF technology, their respective architectures, functionalities, and application environments Technical professionals; IT and business managers who need to learn about current and future mobile wireless technologies; students studying or researching wireless communications and cell-phone technologies  more...

Analyzing the Network This module covers network performance concepts, estimating traffic volumes and patterns, taking baseline measurements of LAN traffic, and developing a traffic specification document.  more...

Using Internetworking Devices to Design Networks This WestNet e-Learning module examines internetworking devices as they work together in networks and explains widely used approaches to common networking problems.  more...

Configuring Cisco Catalyst Switch Operations To discuss and implement specific bridging and VLAN Catalyst switch configurations, which provide for scalability, security, and enhanced management of the local area switched network Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who  more...

Extending a Cisco Network to a WAN To describe the implementation and configuration of the different technologies used on Cisco devices to enable wide area connections Network administrators responsible for implementing and managing small and medium-sized business networks; network technicians who install network devices in small business environments; Cisco channel resellers who are new to Cisco products and services  more...

Cisco CallManager Fundamentals To explain how to deploy a Cisco CallManager server in a cluster using a supported IP telephony deployment model IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Adding Users to Cisco CallManager To explain how to use Cisco CallManager to add users, associate devices to users, and customize Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Configuring Media Resources and Softkey Templates To explain how to use Cisco CallManager to install, configure, and manage media resources, and how to modify standard softkey templates and apply them to Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Operation and Configuration of Cisco IOS Switches To use the available configuration tools to establish connectivity to the appropriate network device in order to complete initial switch configurations and to verify the default configuration and status of switch devices Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the  more...

Managing the Cisco Network Environment To discover and determine the status of connected devices on a network and enable connections to these devices Individuals new to networking concepts and terminology; individuals preparing to take the Interconnecting Cisco Network Devices (ICND) learning path; anyone preparing for the Introduction to Cisco Networking Technologies (INTRO) exam, the Interconnecting Cisco Network Devices (ICND) exam,  more...

Cisco ISCW 1 0 Configuring the CPE and Verifying Broadband ADSL To configure a network of hosts over a bridging DSL CPE access device to an aggregate router and verify broadband ADSL configurations for Layer 1 and Layer 2 Network administrators; network engineers; network managers; systems managers; network designers who wish to validate their ability to install, configure and troubleshoot converged local and wide area networks with 100 to 500 nodes  more...

Cisco Router and Security Device Manager To recognize how to install and configure SDM on a Cisco router The primary target includes network designers, network administrators, network engineers, and system engineers.  more...

Cisco BCMSN 3 0 Implementing High Availability In a Campus Environment To implement high availability technologies and techniques using multilayer switches in a campus environment. Network administrators, network engineers, network managers, systems managers, or network designers.  more...

IP Phones and CallManager Configuration To select the most appropriate IP Telephony endpoints for a Cisco IP Telephony solution and configure Cisco CallManager to support IP Phones using the CallManager Configuration tool IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Configuring Media Resources and Adding Users To configure and manage media resources in Cisco CallManager and add users and use Cisco CallManager to configure user options and settings for Cisco IP Phones in an IP Telephony network. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)  more...

Getting Started with a Palm Handheld Device To explore the basic functionality of the Palm handheld device running Palm OS 4 Users of Palm handheld devices running Palm OS 4 as their operating system  more...

Getting Started with Pocket PC 2002 To explore the basic functionality of the Pocket PC 2002 Users of handheld devices running Pocket PC 2002 as the operating system  more...

Win2000 Professional for End-Users Advanced Features This course covers the concepts and exercises required to provide the learner with the knowledge and skills necessary to use some advanced features in Windows 2000 Professional. The course explains how to modify advanced Control Panel settings, install and uninstall programs and hardware, and use mobile desktop support features. The course also describes how to use system tools to backup data,  more...

Advanced Design Techniques and Printing with Publisher 2003 To provide an overview of advanced design techniques and printing in Publisher 2003 Office personnel at all levels; those wishing to become familiar with Publisher 2003  more...

PDA and Pocket PC Fundamentals This course is designed for new owners of handheld devices running the Pocket PC 2002 operating system. After taking this course, learners should be able to use their Pocket PC as an effective business and entertainment device. Users of handheld devices running Pocket PC 2002 as the operating system.  more...

Basic Troubleshooting This introduction to troubleshooting covers some common problems and their solutions. It covers problems related to monitors, drives, printing, sound and video, and start up and shut down of the computer. Simple troubleshooting techniques are also discussed. A computer user who is interested in learning how to troubleshoot simple computer problems.  more...

MusicMatch Jukebox 8 2 This course will introduce the Musicmatch software and its features and benefits. The course will describe the basic functionality of the software. It will also cover the steps of how to copy tracks from an audio CD, download music tracks from the Internet, and launch the online radio. The other processes that will be covered include burning a disc, transferring music to a portable device, and  more...

A+ Certification Part 6 - Troubleshooting and Preventive Maintenance This is the sixth course in a seven part series that presents students with both theoretical and practical instruction on procedures for installing, configuring, and upgrading Windows 9X and Windows 2000. The course will also cover system boot sequences and boot methods, along with procedures for adding and configuring device drivers, applications and software for specified devices.  more...

z/OS for Operators Curriculum The z/OS for Operators Curriculum includes the following courses: z/OS Architecture & Concepts Duration 3 - 4 hours Prerequisites Basic understanding of Data Processing concepts Objectives After completing this Course, the student should be able to: - Comprehend the concepts of Virtual Storage - Identify various components of a MVS System - Define Virtual, Central, Expanded and Auxiliary Storage -  more...

Cisco Interconnecting Network Devices Part 1: Establishing Workgroups This course is the first in a four-part series that is based on Cisco Systems' instructor-led training, Interconnecting Cisco Network Devices (ICND 1.0). In this series, the concepts, commands, and practice required to configure Cisco switches and routers in multiprotocol internetworks are covered. Installation, configuration, and troubleshooting information and practice that technical support  more...

Supporting Microsoft Windows 95: Installation and Configuration This is the first course in a four part series for Systems Engineers who intend to install, configure, customize, optimize, maintain, and troubleshoot the Microsoft Windows 95 operating system. This series aims to enable the professionals to pass Microsoft exam 70-064, Implementing and Supporting Microsoft Windows 95.  more...

Java 2 Programming Part 1: The Java Language This is the first course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This first course in the series is designed to give students  more...

Java 2 Programming Part 2: Objects and Classes This is the second course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This course teaches learners the general concepts of  more...

Java 2 Programming Part 3: Core Language APIs, Threads, and Exceptions This is the third course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer goods, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This course covers the function of packages in Java, including  more...

Java 2 Programming Part 4: Building and Managing GUIs This is the fourth course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This course covers using the java.awt package and creating  more...

Java 2 Programming Part 5: Streams and Networking This is the final course in a five-part series on Java 2 Programming. The Java platform is based on the idea that the same software should run on many different kinds of computers, consumer products, and other devices. Java software works on any device from mobile phones to supercomputers and is incorporated into all major Web browsers. This course teaches learners advanced topics that will help  more...

Switching Fundamentals This module addresses switching fundamentals. Lesson 1 discusses LAN transmissions and how they share the available network bandwidth. The lesson introduces the essential terms collision domain and broadcast domain which describe network access and device functionality. Bridging and switching is discussed in Lesson 2. Although different in how they operate both devices learn and store MAC address  more...

Configuring and Operating Cisco IOS Devices This module gives students a chance to work with Cisco equipment and the command line interface. Lesson 1 opens with the features from the Internetwork Operating System (IOS) found on most Cisco switch and router devices. It also discusses the general bootup process connecting to a device and gaining access to the command line through user EXEC and then privileged EXEC modes. The information in  more...

Managing the Network Environment This module describes how to manage a network with a number of different components. Lesson 1 discusses the Cisco proprietary protocol used to identify neighboring devices. Cisco Discovery Protocol (CDP) is topology and protocol independent and is an effective way to document network infrastructures. Lesson 2 highlights Telnet which is used to provide remote console connections to a network  more...

CompTIA A+ 2003 Hardware Part 2 - Installation and Troubleshooting This course teaches about SCSCI devices and how to configure Bus Architecture. Participants learn about internal and peripheral device installation and upgrade. Finally guidelines for problem isolation diagnostics and troubleshooting are taught.  more...

CompTIA A+ 2003 OS Technologies Part 2 Configuring and Managing This course will present instruction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks file systems and files along with procedures for adding and configuring device drivers.  more...

MS SQL Server 2000: Database Administration Part 3: Security and Data Recovery This is the third course in a five part series that deals with the backup and restore strategies for SQL Server 2000 and with managing security and permissions with SQL Server 2000.  more...

CompTIA A+ 2003 Hardware Part 2 - Installation and Troubleshooting This course teaches about SCSCI devices and how to configure Bus Architecture. Participants learn about internal and peripheral device installation and upgrade. Finally, guidelines for problem isolation, diagnostics and troubleshooting are taught.  more...

CompTIA A+ 2003 OS Technologies Part 2 Configuring and Managing This course will present instruction on system interfaces and the underlying command-line functions and utilities to manage the major operating systems. Learners will be introduced to the concepts and procedures for managing disks, file systems, and files, along with procedures for adding and configuring device drivers.  more...

Cisco Interconnecting Network Devices Part 1: Establishing Workgroups This course is the first in a four-part series that is based on Cisco Systems' instructor-led training, Interconnecting Cisco Network Devices (ICND 1.0). In this series, the concepts, commands, and practice required to configure Cisco switches and routers in multiprotocol internetworks are covered. Installation, configuration, and troubleshooting information and practice that technical support  more...

Microsoft Windows 2000 Installation, Configuration, and Administration Part 2: File System and Hard This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and volumes; and  more...

Microsoft Windows XP Administration Part 4: Remote and Mobile Computing This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile  more...

A+ Certification Part 6 - Troubleshooting and Preventive Maintenance This is the sixth course in a seven part series that presents students with both theoretical and practical instruction on procedures for installing, configuring, and upgrading Windows 9X and Windows 2000. The course will also cover system boot sequences and boot methods, along with procedures for adding and configuring device drivers, applications and software for specified devices.  more...

Server+ Certification Part 1: Installation and Configuration The is first course in a four part series on CompTIA's Server+ certification. This course presents students with guidelines for conducting pre-installation planning activities. They will also learn how to install hardware using ESD best practices, the basics of server configuration and the features of the different operating systems. It also covers the load placed on a server when you run  more...

Server+ Certification Part 2: Upgrading The is the second course in a four-part series on CompTIA's Server+ Certification. This course covers performing different types of backups and how to verify that a backup has taken place. Different types of upgrades that can be performed, such as adding a processor and hard drive, increasing memory, upgrading BIOS/firmware are covered. In addition, upgrading both internal and external peripheral  more...

Microsoft Windows 2000 Installation, Configuration, and Administration Part 2: File System and Hard This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and volumes; and  more...

Basic RF and Microwave Power Measurement This course we will cover the basics of RF and microwave power measurements. First some of the devices used to measure power are briefly described, then the basic power measurement is described, including the effects of mismatches due to reflections in the measurement system on the measured power. Also the measurement of power through a two-port device is covered. Finally this course discusses in  more...