Instructor Led 3 Keys Training in United States

Would You Like Fries With That Supersizing Your Customers Service Experience Your customers and clients are the lifeblood of your business. How are you keeping them happy? In this session, we'll unlock the keys of supersized customer service. You will learn unique methods of reinforcing customer service through training, devise techniques to encourage customer satisfaction feedback, develop a win-win policy of resolving customers' complaints, and outline your customers'  more...

Rethinking Your Resumes MO What opportunities are you missing out on in your resume to distinguish yourself favorably from other candidates? In this session, you'll learn ten keys to making your resume more attractive to potential employers. Topics include exploring different resume formats, incorporating industry-specific keywords, quantifying your accomplishments, and constructing a personal brand statement. Attendees  more...

Ten Surefire Steps to Successful Soft Skills This workshop is ideal for new employee orientation programs, recent college graduates looking for their first jobs, or employment seekers re-entering the workforce after a lengthy separation. Based upon the principles in Rudyard Kipling's poem If, the session will cover the ten keys to mastering successful soft skills. With a heavy emphasis on role plays and discussion scenarios, participants  more...

Filters Arent Just for Coffee Nowadays tact and diplomacy seem to be in short supply. That's no justification, however, for not observing proper decorum in the workplace. The art of being appropriate entails knowing what to say, when to say it, and how to say it. Through interactive role plays, you'll learn the keys to communicating tactfully with your colleagues, supervisors, employees, and clients in virtually any workplace  more...

MANAGEMENT SKILLS TRAINING WORKSHOP Happy employees make happy customers! This leadership skills workshop helps managers understand that increased communication and trust are the keys to leading team members and long-term organizational success. Our supervisory skills workshop is critical for managers who are leading through rapid change such as merger, acquisition or increased employee turnover. This hands-on management training  more...

Business Writing for Wimps When it comes to conveying your message effectively, it's vital to get it right the first time. If the thought of writing a letter or memo makes you break out in a sweat, this workshop is for you. You'll learn how to write effective business correspondence every time using an easy six-step formula. This session also covers keys to writing clearly and succinctly, common grammar and punctuation  more...

Interpersonal Communication Interpersonal communication ability can have a major impact on both professional and personal effectiveness and success. Develop a better understanding of the processes and functions of communication and learn keys to increasing your communication competence. Topics covered will include interpersonal perception and response, verbal and nonverbal communication, and tips for improving listening  more...

Financial Modeling and Analysis in Excel Financial Modeling and Analysis teaches students how to conceive of and build a financial model from beginning-to-end, followed by due diligence. This course demonstrates how financial models guide commercial discussions. Participants will learn how to negotiate off the financial model. This course will utilize a Discounted Cash Flow ("DCF") pro forma approach derived from a full suite of  more...

EKG Technician EKG Technician EKG Technician What does an EKG Technician do? An EKG Tech produces recordings of electromotive variations in patient's heart muscle, using electrocardiograph (ECG), to provide data for diagnosis of heart ailments. The EKG Technician attaches electrodes to chest, arms, and legs of patient; connects electrode leads to electrocardiograph and starts machine; moves electrodes along  more...

Access 2007 Level I Introduction Target Student: This course is designed for students who wish to learn the basic operations of the Microsoft Access database application to perform their day-to-day responsibilities, and to understand the advantages that using a relational database application can bring to their business processes. The Foundations course is for the individual whose job responsibilities include designing and  more...

Keys to Better Leadership Equiping leaders with the tools, resources and ideas to more effectively guide their employees. Thousands of leaders have achieved the success they desired as a result of their participation in the program. Attitudes for Excellence Planning Releasing Opportunities Creative Thinking Decision Making Performance Appraisals Effective Communications Clarification of Expectations  more...

Project Execution Organizing Team and Time Resources Mar 20 & 21 2012 Complex projects can easily derail due to communication problems, time uncertainties, and lack of coordination among firm resources, thus inhibiting productivity and innovation throughout the organization. This workshop starts with discussion of the merits of parallel development where various contributors cooperate rather than work independently. We will present effective methods for organizing a  more...

Project Execution Organizing Team and Time Resources Nov 2 & 3, 2011 Complex projects can easily derail due to communication problems, time uncertainties, and lack of coordination among firm resources, thus inhibiting productivity and innovation throughout the organization. This workshop starts with discussion of the merits of parallel development where various contributors cooperate rather than work independently. We will present effective methods for organizing a  more...

Effects Tools & Techniques in Avid Moviolaa ™s four-day Advanced Effects course is designed for Avid Media Composer, Avid Symphony or Avid Xpress Pro* editors already familiar with keyframing, layering and nesting, who are looking to take their effects to the next level by unleashing some of the powerful effects capabilities of their Avid editing system.* At Moviola Digital, Avid class sizes are limited to eight to ten  more...

Microsoft Office 2007 for Beginners Intended for beginner users transitioning from Office 2003 to Office 2007, participants will learn about the new interface, features and more in this hands-on class. Time will be spent explaining the Office Ribbon, Office menu, short cut keys, and document compatibility issues. Then, features new to Microsoft Office 2007 will be used throughout Word, Excel, and PowerPoint including photo styles,  more...

Fraud Prevention Live Class Fraud Prevention Fundamentals Participants will understand the basic concepts of Fraud and Embezzlement Prevention. 1-Day New business owners and other individuals. Live Class Fraud Prevention System Design Participants will learn how to design a well-considered Fraud and Embezzlement Prevention system. 2-Day Supervisors, Managers, Accountants, and individuals. Live Class Fraud  more...

Managing Conflict in the Workplace Managing Conflict in the Workplace By The Koenig Group tom@koeniggroup. net How to Handle Conflict and Confrontation Learn a positive approach that takes the stress, anxiety and frustration out of dealing with disagreements and conflict. If you dread confrontation, chances are you could be paying a heavy price, at the expense of your career success your personal happiness and  more...

becoming an SAP FICO Consultant in short time Kick Start your SAP career as an experienced sap FI/ CO ECC 6 Fuctionnal specialist in less than 3 Mounths Instead of 3 years with erpselftraining. com. Since this is a zero to expert program you will be taken through the course subjects step by step and make sure you understand the training well. Our videos will show the live SAP screen and functions with the instructor's clear audio.  more...

Flash MX - Action Script( Windows) This course is intended for the intermediate to advanced Flash user who wants to learn ActionScript programming to add more complex interactivity to their movies than simple navigation. You'll learn to plan your movies to make the process efficient and to allow code to be reused in multiple places. Throughout the course, you'll create a quiz game with several types of questions, including those  more...

The Seven Keys to Dazzling Customer Service Learn the principles, tools and techniques for "dazzling" customers at every encounter. Discover how to build customer loyalty and keep dissatisfied customers to a minimum. Facilitated by former manager of the Disney University.  more...

Interactive System Productivity Facility ( ISPF) This course begins with an introduction to the ISPF menu structure, menu navigation, and dataset description.. Next the ever useful PF KEYs and their functions are persented and discussed. You can get a complete list of other Mainframe classes at http://www.wintrac.com/courses/coursesmain.asp  more...

Dreamweaver Training Chicago Dreamweaver Training - Chicago Dreamweaver Training by Training Connection - http://www.trainingconnection.com 1. Dreamweaver CS3 Fundamentals - $1195 (3 days - instructor-led) Limited Offer Book Dreamweaver Fundamentals and receive a Photoshop Web Graphics class for FREE. You save $795. Adobe Dreamweaver CS3 Fundamentals ($1195) - 3 Day Instructor-Led  more...

Motivating for Sales Performance Motivating for Sales Performance Overview It s so hard when I have to, and so easy when I want to. As supervisor or manager, you are continually looking for ways to increase the sales performance of your team. Motivation is a vital component of leading your sales force. What is motivation? Where does it come from? Is it internal? External? Can you really help motivate someone? What  more...

Access 2003 Level I Most organizations maintain and manage large amounts of information. One of the most efficient and powerful information management, computer based applications, is the relational database. Information can be stored, linked, and managed using a single relational database application and its associated tools. In this course, you will be introduced to the concept of the relational database and the  more...

Access 2003 Level II As you begin this course, you should have the basic skills you need to work with a Microsoft Office Access 2003 databases. This includes working with Access tables, relationships, queries, forms, and reports. But thus far you have been focusing on essential database user skills only. In this course you will consider how to design and create a new Access database, how to customize database  more...

Jakarta Struts This advanced course shows JSP and servlet programmers how to build Model-2 Web applications using the Jakarta Struts project from Apache.  Students learn the Struts architecture and see how it captures a great deal of pre-existing best practice in Web application development.  They build applications from scratch using the Struts 1.1 code base, advancing through actions and action mappings,  more...

Introduction to Programming Elements of this syllabus are subject to change. This three-day, instructor-led course introduces students to computer programming. Students will learn the fundamental concepts and terminology of software application development and develop skills in designing and writing simple computer programs. The course assumes no programming background and provides an overview of the software development  more...

Linux Fundamentals Designed to provide the essential skills needed to be proficient at the Unix or Linux command line. This challenging course focuses on the fundamental concepts and tools which make Unix and Linux so powerful. Students in this course commonly span a variety of skill levels, from beginners desiring a solid foundation in Unix to experienced users seeking to fill in gaps in their knowledge. The  more...

Security The CompTIA Security+ vendor-neutral certification exam is a worldwide standard of competency for foundation-level security practitioners. Learn about security concepts and best practices, and become prepared for higher level certifications including Security Certified Network Professional and ISC2 s Certified Information Security Systems Practitioner (CISSP). You will get hands-on experience  more...

How To Achieve Results Through Influencing Effective influence doesn t just happen! How do you get people to buy into your ideas and your needs? Being able to accurately read situations, individuals and groups, and applying the appropriate type of influence behavior are the keys to becoming successful at influencing. Influence is the ability to have others take a desired action while building and maintaining the relationship. Participants  more...

Implementing and Administering Security in a Microsoft Windows Server 2003 Network Elements of this syllabus are subject to change. This five-day instructor-led course addresses the MCSA and MCSE skills path for IT Pro security practitioners, specifically addressing the training needs of those preparing for the 70-299 certification exam. The primary product focus is on Microsoft Windows ServerT 2003 based infrastructure solutions but will include some client focused  more...

Cisco CCSP Security Boot Camp CCSP BOOTCAMP (80 hours) new! This comprehensive course covers the materials from the five CCSP exams: SNRS, SNPA, IPS, CSVPN and SND. The training will be supported by a state-of-art Cisco Security lab. [Download CCSP course brochure] http://www.tcytech.com/contact.html [Request more information about CCSP Bootcamp] http://www.tcytech.com/brochure/Cisco_CCSP_Bootcamp.pdf  more...

Management / Leadership Development Program This course is designed for supervisors and managers wanting to develop and enhance their core competencies in the skills of professional management. This curriculum is designed to be given over four days, which can be contigous or spread over time. Gain a clear understanding of leadership and the impact on the organization. Understand the keys to successful motivation. Learn to master the  more...

Cisco Secure PIX Firewall Advanced (CSPFA) Configuring Cisco Secure Integrated Software Overview of VPN and IPSec Technologies Network Security Fundamentals VPN3000 Concentrator Series Hardware Overview Profile-, signature-, host-, and network-based intrusion detection. Cisco VPN3000 Concentrator for Remote Access Using Pre-Shared Keys Purpose of the Security Wheel Cisco Secure VPN 3000 for Remote Access Using Digital  more...

Cisco Secure Intrusion Detection System Version (CSIDS) Cisco Secure IDSM for the Catalyst 6000 Configuring a Cisco Perimeter Router Develop and implement customized intrusion detection signatures Configuring Cisco Secure Integrated Software Overview of VPN and IPSec Technologies Network Security Fundamentals VPN3000 Concentrator Series Hardware Overview Profile-, signature-, host-, and network-based intrusion detection. Cisco VPN3000  more...

Reinforcement Reinforcement "Celebrating accomplishments" Giving employees recognition for good performance is one of the keys to creating and maintaining a motivated work environment. When managers create a positive atmosphere where employees feel recognized and rewarded for their good performance, the results are phenomenal. Employees take responsibility for their tasks, show more initiative and the results  more...