Instructor Led 3 Levels Training

Train the Trainer Taylor Performance Solutions offers unique and effective programs to support trainers with all levels of experience. We consult with you first on the types of training materials you are currently using and the experience level of your trainers. We custom design a train the trainer program to meet your exact specifications and needs. The final step is an interactive training and coaching session  more...

Malaysian Industrial Relations and Employment Law Course Course Programme For Malaysian Industrial Relations and Employment Law Leading to Diploma a Postgraduate a in Malaysian Industrial Relations and Employment Law Part 1: Industrial Relations and Employment Law #1 Contents, Concepts and Issues Defining Industrial Relations A snapshots of International Industrial Relations Why Industrial Relations? The role of the government in  more...

Aviation Maintenance Management Course AVIATION MAINTENANCE MANAGEMENT FUNDAMENTALS OF AVIATION MAINTENANCE Part 1 a Why We Have To Do Maintenance Thermodynamics Revisited A Saw Blade has Width The Role of the Engineer The Role of the Mechanic Two Types of Maintenance Reliability Redesign Failure Rate Patterns Other Maintenance Considerations Establishing a Maintenance Program Part 2 a Development of Maintenance  more...

Project Management in Action Managing World Bank Projects Programme for - Project Management in Action: Managing World Bank Projects Leading to Diploma a Postgraduate a in World Bank Project Management Objectives Contents, Concepts and Issues Module 1 - Team Dynamics: Introducing Team leadership Module Duration: 1 Day Module 1 Objectives Contents, Concepts and Issues By the conclusion of the specified learning and development activities,  more...

Human Resource Management HRM in the Oil and Gas Industry Objectives: 1. Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personnel management and human resource management. within the oil and gas industry - Indicate the significant aspects in development of human resource management and personnel management within  more...

Communication Dynamics and Networking in Organisation A. OBJECTIVES: 1. Oral-Visual Presentation By the conclusion of the specified learning activities, participants will be able to: - a Explicitly demonstratea ™ that they took the necessary steps in the preparation for their oral-visual presentation - Prepare and deliver electronic presentations - Demonstrate their understanding of the importance of the introduction - in  more...

Change Management and Executive Leadership in Organisations OBJECTIVES: 1. Executive High Performance Leadership By the end of the specified learning and development activities, delegates will be able to: - Distinguish between the concepts of a leadera ™ and a managerial leadera ™ - Demonstrate their understanding of at least 2 approaches to leadership - Demonstrate their understanding of the relationship between fieldera ™s  more...

Public Relations in Principle and Practice Course MODULE CONTENTS, CONCEPTS AND ISSUES: 1. Public Relations and Pertinent Evolutionary Issues - Defining Public Relations - The Growth and Future of Public Relations 2. Preparing for Your Public Relations Role - Communication in Public Relations - Public Opinion and Public Relations - People Management in Public Relations - Employing Ethics in Public Relations - The Legal  more...

Tourism and International Relations A. COURSE OUTLINE: Module One - INTERNATIONAL ORGANISATIONS Objectives: By the conclusion of the specified learning experiences, delegates will be able to: - Explain the objectives and principles of the United Nations - Illustrate, with period or dates, the progressive development of International Organizations - Exhibit their comprehension of The United Nations, as an  more...

Tourism and International Relations Module 2 A. Course Outline International Relations and Conflict Resolution 1. OBJECTIVES: By the conclusion of the specified learning experiences, delegates will be able to: - Demonstrate an understanding of the extent to which International Relations affects our daily lives; - Conceptualize International Relations as a field of political science that is concerned mainly with explaining  more...

Tourism and International Relations Modules 2 and 4 A. Module 2 A. 1 International Relations and Conflict Resolution Module Contents, Concepts and Issues - International Law - Theories of International Relations - The effect of International Relations on Daily lives - International Relations as a field of political science - Role and intended outcome of political science in international security affairs - Role of political  more...

Human Resource Management HRM Selected HRM Modules from HRM A Practitioners Approach A. OBJECTIVES: A. 1. Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personnel management and human resource management. - Indicate the significant aspects in development of human resource management and personnel management. - Demonstrate an  more...

Organisation and Management an Introduction The details of the modules: 1.) Fundamentals of Organisational Analysis OBJECTIVES: - Distinguish between formal & social organisations - Distinguish between business and non-business organisations - List at least three characteristics of a formal organisation - List the key features of a collegia - Distinguish between power and authority - Distinguish - Between social & business  more...

UK Employement Law About the course: OBJECTIVES: - Define the bases of the a employer-employee relationshipa ™ - Determine the purpose, components and parameters of the UK employment law - Illustrate the key provisions of the Employment Act 2002 - Explain the role of the Employment Act 2002 and its Statutory Instrument 2004, in averting a employer-employee repudiationa ™ - Identify some of the  more...

The Management of Human Resource The details of the modules: 1.) Human Resource and Personnel Management OBJECTIVES: - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. - Demonstrate an appreciation of important of welfare in the development of personal management  more...

Team Dynamics Team Leadership 1. Course Objectives By the end of this presentation and its related activities, you will be able to: - Distinguish between groups and mere aggregations - Suggest the difference in interpretation of groups and teams - Demonstrate your understanding of the social and psychological relevance of the stages of formation of a group - Distinguish between task forces, committees, command  more...

Strategic Management and Project Management The details of the modules: Objectives: 1. The Individual In A Dynamic Environment By the end of the specific learning activities delegates will be able to: - Develop an awareness for their own strengths and weaknesses - Develop a strategy for maintaining their strengths while developing their weak areas. -Determine factors within their work environments that are stressors  more...

Personnel and Occupational Testing The details of the course: Objectives: - Appreciate the value of employment testing - Determine measures to enhance test security - Ensure that the highest ethical standards are maintained for test users - Exhibit their ability to use test administration guide, appropriately - Effect percentile classification of test and test scores - Indicate the measures that need to be taken in  more...

Personnel and Occupational Test Questionnaire Design and Results Analysis The details of the course: Objectives: - Legally Engage In Test Improvisation/ Reproduction Activities - Demonstrate Their Ability To Successfully Engage In Test Scoring Activities - Exhibit A High Level Of Competence In Interpreting Test Results - Project A Demonstrable Knowledge Of Test Results Reporting - Write Psychological Assessment Results - State At Least 3 Pitfalls Of That Should  more...

Organisational Structure and Control Systems The details of the modules: 1.) Organisational Control Systems OBJECTIVES: - Demonstrate their understanding of the different bases of co-ordination - Determine the organisational benefits of Zero base budgeting - Determine the place of mutual adjustment, as a co-ordinating mechanism within specific organisational settings a determined by their sizes and stages of development, and work  more...

Organisational Improvement Revitalising Organisations Through Organisational Development and Change The details of the modules: 1.) Organisational Development OBJECTIVES: - Demonstrate an understanding of organisational development as a process; - Exhibit a heightened awareness of the constituents of organisational development; - Demonstrate an understanding of organisational climate and how it can be gauged; - Be able to strike a balance between macro organisational development and  more...

Organisational Design Structuring and Restructuring Organisations The details of the course: Course Objectives: - Suggest the approaches which might be adopted in designing an organization - Design an organisation adhering to the principles of horizontal and vertical relationship - Distinguish between the basic types of structure - Appropriately define organisational structure - Distinguish between organismic and mechanistic structures; - Explain the  more...

Leadership Styles Seminar or Course Details of the course: Objectives By the conclusion of the specific developmental and learning activities, delegates will be able to: 1. Distinguish between control and influence administrative strategies 2. Demonstrate their understanding of the positive and negative implications of a managera ™s choice of administrative strategy for the management of his or her organisation  more...

Information Risk Security and Crisis Management The details of the course: Course Objectives: - Demonstrate an understanding of the a risk contexta ™ - Demonstrate an understanding of the variety of disciplines to which risk management is applied - Develop an Information Security Policy and Identify their Organisation's Key Information Assets. - Formulate effective risk statements - Provide risk examples, distinguishing them from  more...

Employee Resourcing and Worker Motivation Course Objectives By the conclusion of the specific learning activities delegates will: - Exhibit an understanding of the desirability of a limited turnover of staff. - Demonstrate their ability to determine the type of commitment that motivate particular individuals to join an organisation - Have designed ways of stabilizing staff turnover/ high turnover - Be aware of how  more...

Corporate Governance Principles and Practice A. COURSE OBJECTIVES: 1. Functions of Management: An Introduction At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning  more...

Corporate Governance and Strategic Management A. COURSE OBJECTIVES: 1. Functions of Management: An Introduction At the conclusion of the specified learning and development activities included in this course, delegates will be able to: - Accurately profile managers at different organisational levels - Outline, with examples, the planning process, as it applies to different organisational levels - Outline the planning  more...

Communication Information Gathering Analysis and Report Writing A. COURSE OBJECTIVES A. 1. Use of English By the end of the specified Learning and development activities, delegates will be able to: - Demonstrate their ability to spell unusual words - Demonstrate their Mastery of the English a Peculiarsa ™ - Identify words with silent consonants, reflecting this factor in their spelling - Demonstrate their ability to  more...

Advanced Budgeting For Business Enhancement Objectives: At the conclusion of the specified learning and development activities, delegates will be able to: - Demonstrate an understanding of a costa ™ as a feature of organizations - Display a heightened understanding of a costa ™ as a control mechanism - Exhibit a high level of understanding of cost information generation - Illustrate how cost information can be  more...

Fundamentals of Electrical and Electronic Measuring Instruments (Double Credits) COURSE CONTENTS AND CONCEPTS Module 1: General Theoretical Explorations I. Introduction to Process Control * What types of measurements can you take? * What does it mean? * How is the information used? II. Electrical Measurement Standard * SI Units * PRIMARY Standards * Secondary Standards * Working Standards III. Uncertainty of Measurements  more...

Employee Resourcing Recruitment and Selection By the conclusion of the specific learning activities delegates will: - Exhibit an understanding of the desirability of a limited turnover of staff. - Demonstrate their ability to determine the type of commitment that motivate particular individuals to join an organisation - Have designed ways of stabilizing staff turnover/ high turnover - Be aware of how personnel demand forecast (PDF) is  more...

Dynamics Of Organisational Change Management Seminar This change management seminar seeks to empower corporate and operational managers, and change agents, in particular, to manage the change process effectively. - While I am aware of their general popularity, this is not just another change management seminar. It is a change management seminar with major differences, the first of which is the fact that the one on offer is research-driven. -  more...

Comprehensive Project Management A. OBJECTIVES AND RATIONALE 1. The Individual In A Dynamic Environment By the end of the specific learning activities delegates will be able to: - Develop an awareness for their own strengths and weaknesses - Develop a strategy for maintaining their strengths while developing their weak areas. - Determine factors within their work environments that are stressors - Manage  more...

MSc Human Resource Training and Development Management A. Semester 1 A. 1 OBJECTIVES: A. 1. 1 Human Resource and Personnel Management By the conclusion of the established learning activities, delegate will be able to: - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. -  more...

Human ResourceManagement a Practitioners Approach The Objectives of the course: MODULE 1.: Human Resource and Personnel Management - Demonstrate understanding of distinction between personal management and human resource management. - Indicate the significant aspects in development of human resource management and personal management. - Demonstrate an appreciation of important of welfare in the development of personal management and human  more...

PROJECT MANAGEMENT for Oil Gas Professionals 27 29 February 2012 Kuala Lumpur Malaysia About this training course At present, project managers in the oil and gas industry have to make decisions in an environment of high levels of uncertainty and risk. This interactive3-day course will equip you with the skills and knowledge to deliver successful projects, within budget, to deadline and of sound business value. Case histories and examples of projects will provide you with  more...

PROJECT MANAGEMENT For Oil Gas Professionals with Bob Mittelsdorf 28 February 1 March 2011 Kuala Lumpur Malaysia At present, project managers in the oil and gas industry have to make decisions in an environment of high levels of uncertainty and risk. Poor project management causes oil and gas companies massive losses of resources and money. In a climate of volatile oil prices, it is more important than ever to halt these losses. This interactive 2-day course will equip you with the skills and knowledge  more...

4th run in Asia EFFECTIVE PLANT TURNAROUND MANAGEMENT 13th December 2010 - 15th December 2010 Turnarounds are complex projects that have a substantial impact on business performance. It is imperative that Turnarounds are effectively planned and executed, especially in continuous process industries such as Oil, Gas and Chemicals. Turnarounds are more than merely technical events carried out by the maintenance function. They are an integral part of any companya ™s business strategy  more...

Prosci's Change Management Certification Program Based on research with more than 2000 organizations from over 65 countries, Prosci's Three Phase Change Management Process and the Prosci ADKAR Model are two of the most widely used tools for leading change on organizational and individual levels. The Prosci Change Management Certification Program is a application-based full-immersion learning experience. Open enrollment courses are available in  more...

Microsoft Access 2007 Level 4 In previous levels, you were introduced to the various features of Access 2007 that dealt with local database management. However, effective database management calls for mastering the advanced administrative and collaborative features of Access. In this course, you will exchange data with other applications, automate business processes by using VBA code, and secure and share databases. This  more...

Excel PowerUser Level Now that you have completed the first two levels of Excel 2002, you are ready to continue on to the third level. You already know the basic and some advanced operations in Excel, now you will learn even more. You will customize your workbook, work with multiple data sources, and collaborate with others using shared workbooks. You will also enhance your worksheets using charts and graphic  more...

Cisco PIX Firewall - Basic The CCSP (Cisco Certified Security Professional) certification provides network professionals with professional level recognition in designing and implementing Cisco secure networks. CCSP holders are actively involved in developing business solutions and designing and delivering multiple levels of security departments. This course prepares the student for the Securing Cisco IOS Networks exam  more...

Cisco PIX Firewall - Advanced The CCSP (Cisco Certified Security Professional) certification provides network professionals with professional level recognition in designing and implementing Cisco secure networks. CCSP holders are actively involved in developing business solutions and designing and delivering multiple levels of security departments. The Cisco Secure PIX Firewall Advanced exam (CSPFA 642-521) is the second  more...

CIW Associate Certification (Foundations) The course is divided into 3 parts: Internet Fundamentals guides you through the Internet and its wide array of useful resources; Web Page Authoring Fundamentals teaches you Web page creation and This certification is recommended for all professionals required to use the Internet in their daily job functions. Information in this course is required for all levels of specialization in the CIW  more...

SowellEAC Basic Enterprise Architect Certification Program SowellEAC Basic Enterprise Architecture Certification Program The Principal Faculty Member and founder of this program is P. Kathie Sowell. Ms. Sowell is a well-known thought leader in the discipline of enterprise architecture, and is especially known for her practical, down-to-earth approach to the discipline. Ms. Sowell was the original creator and principal author of the Department of  more...

Subcontracting Many organizations today are subcontracting their core services and product manufacturing to third parties. This is a result of increased levels of outsourcing but also is reflective of the acknowledgement that companies should focus on their core competencies. In some cases, purchased materials or services could represent up to 70% of the organization s annual operating costs. CCG assists  more...

Customer Service Skills This 2-day Customer Service Skills program is highly interactive and participants will learn the importance of a customer-focused attitude, building relationships, and using positive language, voice/tone, projection, posture, and gestures. The organization's mission will be covered, and the keys to customer service will be employed. Hands on exercises will be used to demonstrate the appropriate  more...

Warehousing and Materials/Inventory Management During this 3-day program participants will learn how to measure and evaluate warehouse operation performance to improve warehouse efficiency and personnel productivity. Topics include customer service, warehouse operational requirements; inventory management; warehouse transactions; receiving procedures; materials handling and storage; warehouse efficiency and layout; performance measurement;  more...

Rules of Trust Administration Benefits strong Avoid missteps in trust administration - discover techniques to help you along the way. /strong Your professional advice and trust knowledge is essential to your clients - make sure you're giving them your best. Attend this innovative seminar and learn to juggle trust complexities while remaining focused on what really matters: your clients' needs. Discover ways to recognize the  more...

Immigration Law and Employer Compliance: A New Era for Employer Liability Benefits strong Do you have the latest and most effective strategies for navigating through immigration laws? /strong Join us for this innovative seminar and get up to speed on immigration law. Understand the intricacies of hiring temporary foreign workers and complying with work permit conditions. Avoid problems down the road by protecting yourself and your company - find out exactly what the  more...

Employment-Related Records Benefits strong Protect your organization - know the ins and outs of employment-related records. /strong In one day you can learn a hassle-free way to keep your records audit-ready. Attend this seminar and get the legal and practical information you need to ensure compliance with recordkeeping laws. Developing and maintaining employment and business records are extremely important components  more...

Negotiating Success Negotiating Success! is a two day training workshop that transforms the way professionals negotiate. The old ways of highly competitive negotiations that produce win-lose results are history. In the long run, win-lose is lose-lose! Negotiating Success! is based on the three pillars of Mutuality, Proactivity and R. E. S. P. E. C. T. Mutuality encourages negotiators on both sides to look for  more...

Building Team Success Building Team Success is a dynamic training program that moves individual participants to powerful self discoveries about how they work within teams. And then entire teams discover how they can work more effectively as a cohesive unit and with other teams. This highly interactive program uses experiential learning to help employees at all levels remove old personal barriers and uncover and develop  more...

The Leadership Edge The Leadership Edge is a dynamic program that moves participants to powerful self discoveries that dramatically strengthen their capacity to lead in changing times. This highly interactive program uses experiential learning to help leaders at all levels remove old personal barriers and uncover and develop previously hidden strengths. Using the principles of R. E. S. P. E. C. T., leaders  more...

Situational Frontline Leadership Situational Frontline Leadership is designed to foster successful frontline managers. It teaches them how to build people. Build trust. Build teamwork. To bridge the gap between what is and what could be for each employee and the company. Situational Frontline Leadership shows frontline managers how to diagnose individual situations and employ core communications skills to partner for performance.  more...

Thriving In Times of Change Thriving in Times of Change is an experiential training workshop for professional teams. It enables participants to master the competencies of workplace resilience to see how resilience impacts team dynamics in the midst of rapid change. Participants explore the dynamics of team resilience from relationships to solution-finding to corporate culture, utilizing components of the S. U. P. P. O. R. T.  more...

Coaching Skills For Managers Coaching Skills For Managers is a program designed to shift leadership practices from the old command & control model to a more inclusive and participative style. This interactive program delivers powerful tools for leaders and managers at all levels. It helps leaders better access and align their staffs personal experiences, traits and skills. Participants will also discover more about  more...

Risk Assessment: Identify, Prioritize and Quantify Risk Within Your Manufacturing Operations Root Cause Risk Assessment - Risk assessment is now becoming an integral part of doing business in the present-day complex industrial world. All new projects and process and manufacturing operations require that businesses and companies perform risk assessments to proactively identify potential inherent risks and take steps to mitigate these risks to acceptable levels (to protect workers and  more...

SAP CRM (4.0 - 5.0) The course gives you an understanding of how you can benefit from implementing mySAP CRM scenarios. Course introduces the trainee to the term mySAP Customer Relationship Management (CRM) and its objectives, as well as looking at the basic and advanced levels of SAP CRM and explaining what SAP CRM can be used for. Furthermore, The course is structured using a case study of the functional and  more...

SAP Production Planning (PP) The course Production Planning (PP) describes the production planning process and explains how it works. The learner is introduced to the various planning levels in the R/ 3 System as well as learning how to plan in different planning levels. It takes the learner through a whole production process and focuses on specific subjects of the process within each lesson You can get a complete list of  more...

Production Overview This course is designed specifically for project team members or anyone that is interested in obtaining an overview of SAP's Production module. The goal of this course is to provide participants with an understanding of the production functionality, including - functionality, terminology, overall flow, process, master data, documents, and integration. This course provides an overview of discrete,  more...

Materials Management - Purchasing Overview This course is designed specifically for project team members or anyone that is interested in obtaining an overview of SAP's MM/ Purchasing functionality. The goal of this course is to provide participants with an understanding of the materials management/ purchasing sub-module, including - functionality, terminology, overall flow, process, master data, documents, and integration. The intent is to  more...

Materials Management - Inventory Management Overview This course is designed specifically for project team members or anyone that is interested in obtaining an overview of SAP's MM/ IM functionality. The goal of this course is to provide participants with an understanding of the materials management module, specifically to Inventory Management including - functionality, terminology, overall flow, process, master data, documents, and integration. The  more...

SAP Supply Chain Management Overview This course is designed specifically for project team members or anyone that is interested in obtaining an overview of the main processes included in SAP's Supply Chain Management including Sales, Procurement, Manufacturing, and Warehouse Management. The goal of this course is to provide participants with a solid understanding of Supply Chain Management in SAP including terminology, processes,  more...

Sales and Distribution Overview This course is designed specifically for project team members. The goal of this course is to provide project team members with an understanding of the sales and distribution module including - functionality, terminology, overall flow, process, master data, documents, and integration. The intent is to prepare the project team for additional levels of training and for project activities. Project  more...

Essential Agile Principles Practices This highly-interactive 2-day course is for individuals and teams who want to explore, adopt, or improve an Agile development methodology. You will discover how to work together, as a team, to deliver the highest value early and often, while maintaining a very high standard of quality. Designed for everyone involved in (and around) a development team, this course has the ability to adapt to a  more...

Inventor 2008 Advanced Assembly Modeling Inventor 2008 Advanced Assembly Modeling builds on the skills acquired in the Inventor Introduction to Solid Modeling and Advanced Part Modeling courses to take students to a higher level of productivity creating and working with assemblies in Inventor. In this course, we begin by discussing the concept of Top-Down Design for assembly creation. Planning the assembly using the top-down design  more...

FUNDAMENTALS OF LINUX Designed to provide the essential skills needed to be proficient at the Unix or Linux command line. This challenging course focuses on the fundamental concepts and tools which make Unix and Linux so powerful. Students in this course commonly span a variety of skill levels, from beginners desiring a solid foundation in Unix to experienced users seeking to fill in gaps in their knowledge. The  more...

Performance Management Performance management is a style of management designed to improve the performance levels of employees by creating and implementing performance management plans and through coaching and feedback. You can get a complete list of other Business Skills classes at http://www.wintrac.com/courses/business.asp  more...

Inventor 2010 Advanced Assembly Modeling Inventor 2010 Advanced Assembly Modeling builds on the skills acquired in the Inventor Introduction to Solid Modeling and Advanced Part Modeling courses to take students to a higher level of productivity creating and working with assemblies in Inventor. In this course, we begin by discussing the concept of Top-Down Design for assembly creation. Planning the assembly using the top-down design  more...

Inventor 2011 Advanced Assembly Modeling Autodesk Inventor 2011 Advanced Assembly Modeling builds on the skills acquired in the Inventor Introduction to Solid Modeling and Advanced Part Modeling courses to take students to a higher level of productivity when creating and working with assemblies in Inventor. This guide begins by discussing the concept of Top-Down Design for assembly creation. Planning the assembly using the top-down  more...

Developing Ajax Applications This course introduces the Ajax programming model for web applications. We start with a tour of basic browser programming, using JavaScript, the HTML DOM, and CSS. Then, students learn how to establish communication between their on-page JavaScripts and server-side application components, and thus to develop richer, more user-friendly and responsive web applications. We pursue Ajax  more...

Overview of Project Management The Challenge Within virtually every enterprise there is growing understanding of just how crucial successful projects are to financial well-being. After all, our ability to reach Strategic Objectives largely depends on the success of our major initiatives. In parallel with this understanding is the realization that all levels of the organization must become conversant with the primary principles  more...

Project Management Overview for Managers The Challenge Within virtually every enterprise there is growing understanding of just how crucial successful projects are to financial well-being. After all, our ability to reach Strategic Objectives largely depends on the success of our major initiatives. In parallel with this understanding is the realization that all levels of the organization must become conversant with the primary principles  more...

Excel 2002 (XP) - Level 3 Now that you have completed the first two levels of Excel 2002, you are ready to continue on to the third level. You already know the basic and some advanced operations in Excel, now you will learn even more. You can get a complete list of other Desktop Application Software classes at http://www.wintrac.com/courses/coursesdesktop.asp  more...

Security Fundamentals (Security) Security is one of the key issues facing governmental, business and academic organizations today. The combined threats from hacking, international cyber terrorism and lax security pose a real risk to business and government alike. This one-day course will help employees at all levels of an organization to understand the importance of data security, recognize security risks and the measures taken  more...

Oracle9i Discoverer Desktop This class will teach students the purpose and capabilities of the Discoverer 9i Desktop tool. Users learn to create fully customized ad-hoc queries. They will also learn how to modify the display, drill to data at several levels, analyze the data graphically, and perform other various tasks such as scheduling, importing and exporting workbooks. This class will present a thorough knowledge of  more...

Oracle Applications Using ADO DOTNET and C# Oracle is a robust and powerful data storage engine that provides services on all levels of an application infrastructure a combining programmer-definable objects and tools, data manipulation tools that are capable of retrieving data from a host of data sources and storing those data in a database, and the capability to automate tasks and run them under developer control. This comprehensive  more...

Microsoft Office Access 2003- Level 4 In previous levels, you were introduced to advanced topics that dealt with local database management. In this course, you will learn remote database management, how to exchange data with XML and other type applications, and how to automate your business processes by using VBA code. You can get a complete list of other Desktop Application Software classes at  more...

Microsoft Office Access 2007- Level 4 (Second Edition) In previous levels, you were introduced to the various features of Microsoft ® Office Accessa 2007 that dealt with local database management. However, effective database management calls for mastering the advanced administrative and collaborative features of Access. In this course, you will exchange data with other applications, automate business processes by using VBA code, and secure and  more...

ITIL Foundations Certification - IT Service Management Best Practice Framework(itil) Designed for all levels of IT Service and Support staff, this course provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve service quality and  more...

Building Organizational Trust New Manager development When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire  more...

Building Organizational Trust When talking about trust in the workplace, there are two levels of trust that are in play, organizational trust and personal trust. Many times these two levels are intertwined and are hard to tell apart. Leaders within your workplace often have an incredible amount of influence over the culture of trust in your organization. This program will teach you the benefits and behaviors that will inspire  more...

Security Fundamentals Security is one of the key issues facing governmental, business and academic organizations today. The combined threats from hacking, international cyber terrorism and lax security pose a real risk to business and government alike. This one-day course will help employees at all levels of an organization to understand the importance of data security, recognize security risks and the measures taken  more...

ITIL Foundations Certification - IT Service Management Best Practice Framework Designed for all levels of IT Service and Support staff, this course (student guide) provides IT professionals with accredited industry certification of the ITIL best practice framework. Whether adopting ITIL or embarking on continuous service improvement, participants gain a fundamental understanding of how IT Service and Support can be best organized to align IT with business needs, improve  more...

ITIL V3.0 Foundation for IT Service Management This course is designed for all levels of IT Service and Support staff. This courseware provides IT professionals with the knowledge to write the accredited industry certification exam for ITIL ® Foundations certificate in IT Service Management. The Foundation level focuses on knowledge and comprehension to provide a good grounding in the key concepts, terminology and processes of ITIL V3. At  more...