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From 123-CBT Computer Based Training
Windows XP Advanced

Windows XP: Advanced Microsoft
Lesson 1: Managing Windows XP Environment Introduction Lesson Objectives Applying A Background Image Adding An Application To The Quick Launch Toolbar Changing The Properties Of The Start Menu The Classic Start Menu Adding A Program In The Start Menu The Expanded Control Panel Mouse Properties Keyboard Properties Regional And Language Options Changing
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Windows XP Advanced
Preparing the Exchange Server 2007 Infrastructure

Preparing the Exchange Server 2007 Infrastructure Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236)
Microsoft Exchange Server 2007 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, some key components have been drastically changed. This course discusses
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Resolving Issues with Hardware and Network Connectivity

Resolving Issues with Hardware and Network Connectivity Microsoft Microsoft Certified Desktop Support Technician (MCDST) 70-272 Supporting Users & Troubleshooting Desktop Apps. on a Windows XP O/S
To explain how to resolve issues with hardware and network connectivity
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CISSP Domain Security Architecture Design

CISSP Domain: Security Architecture & Design (ISC)2 CISSP - Certified Information Systems Security Professional Certified Information Systems Security Professional (CISSP) 2nd Edition
Computer administrators have a variety of mechanisms that can be used to secure modern enterprise environments. Several access control standards and models have been created by the international community to
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CompTIA Network 2009 Network Devices

CompTIA Network 2009: Network Devices CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009
There are a variety of devices that are used on a network. Depending on the design and requirements of the network, the choice of devices put in place will vary. Some devices, such as routers and switches, will be found on almost every network, while other devices, such as wireless access points
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CompTIA Network 2009 Network Components

CompTIA Network 2009: Network Components CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009
In order for devices on a network to communicate, some type of medium has to be in place. Types of communication media include physical cable, copper or fiber optic, and can also refer to radio waves, such as in the case of wireless networks. This course covers the different standards that
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CompTIA Server 2009 Network Storage Troubleshooting

CompTIA Server 2009: Network & Storage Troubleshooting CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009
Almost everywhere you go, from large businesses to people's homes, networks are in place to facilitate the movement of data between computers and other devices, such as printers or the Internet. In addition to that, the vast amounts of data generated in today's computing
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CompTIA Server 2009 Troubleshooting

CompTIA Server 2009: Troubleshooting CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009
Troubleshooting skills are something that everyone, from the server or network administrator to the everyday user, should possess. Administrators, though, need to be able to thoroughly troubleshoot not only desktop computers, their hardware and operating systems, but also more complex and intricate
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Planning for Exchange Server 2010

Planning for Exchange Server 2010 Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662)
Microsoft Exchange Server 2010 is the latest release in Microsoft's e-mail and messaging software. The core functionality of Exchange Server remains the same; however, there has been key improvements in the areas of security and compliance, unified
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Cisco TSHOOT 1 0 Troubleshooting VLANS STP SVIs

Cisco TSHOOT 1.0: Troubleshooting VLANS, STP & SVIs Cisco 642-832 Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v1.0
Switched Ethernet has been the dominant LAN technology for more than a decade, and VLAN-based switched infrastructures are at the core of every campus network. A good understanding of the processes involved in Layer 2 switching and being able to diagnose and
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Storage Virtualization

Storage Virtualization EMC Information Storage & Management Associate Information Storage Associate Library (Exam E20-001)
Virtualization has become more and more prevalent in modern networks as IT staff seek to increase availability, without increasing hardware and bandwidth costs. This course examines what virtualization is and the technologies that can be used to accomplish
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Managing computers Devices Updates in System Center Essentials 2010

Managing computers, Devices & Updates in System Center Essentials 2010 Microsoft
System Center Essentials 2010 allows network administrators to manage computers and devices in midsize IT environments by allowing them to deploy updates and software packages based on specific computer needs. Essentials allows the creation of specific computer groups, and then creates and deploys updates from
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Resolving Windows 7 Network Connectivity Issues

Resolving Windows 7 Network Connectivity Issues Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician
Windows networking has improved considerably in Windows 7, but you will still be required to verify the configuration settings and troubleshoot problems for your clients. The good news is that Windows 7 comes with new built-in troubleshooting tools, as
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CompTIA Server 2009 Server Functions Network Essentials

CompTIA Server 2009: Server Functions & Network Essentials CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009
A network may have many servers on it, each playing a unique role. In order for a server to do its job properly, it must have the proper hardware and software installed. A server may be performing a network service, such as DNS or DHCP, serving applications such as e-mail, or
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CompTIA Server 2009 System Software

CompTIA Server 2009: System Software CompTIA CompTIA Server 2009 SK0-003 CompTIA Server 2009
To take full advantage of expensive server hardware, a full featured network operating system (NOS) should be employed. Network operating systems provide vital services, such as e-mail, file sharing, DHCP, DNS, and other necessary components of a functional enterprise network. This course covers the
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CompTIA Network 2009 Network Addressing

CompTIA Network 2009: Network Addressing CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009
In order for devices to be part of a network, each must have at least one unique address. All network devices have a hardware address but communication is enabled through the use of logical addresses, most commonly IP addresses. This course describes the two most common types of network
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CompTIA Network 2009 Network Security

CompTIA Network 2009: Network Security CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009
The need for network security has grown immensely in recent years and as a consequence, security technologies have grown as well. Security technologies can take the form of protocols, applications, and hardware devices, and many, if not all, of these things can be found in today s enterprise
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CompTIA Network 2009 Troubleshooting the Network

CompTIA Network 2009: Troubleshooting the Network CompTIA CompTIA Network 2009 N10-004 CompTIA Network 2009
Even in the best designed and managed networks, problems will arise. Knowing the proper troubleshooting methodology and being familiar with the many tools both software and hardware available to troubleshoot network issues will make the task of finding and solving problems that much
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Cisco IUWNE 1 0 Unified Wireless Network Basic Architecture

Cisco IUWNE 1.0: Unified Wireless Network Basic Architecture Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0
Depending on the size of a wireless network, the number of deployed access points (APs) can run from a single AP to thousands on a single campus. As WLANs get bigger and the number of devices grows,
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Cisco IUWNE 1 0 Introducing Installing Administering WCS

Cisco IUWNE 1.0: Introducing, Installing & Administering WCS Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0
The Cisco Wireless Control System (WCS) is an optional network component that works in conjunction with lightweight access points (APs), controllers, and the Cisco Wireless Location Appliance. With
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From Online Training Directory
Linux Complete Set
This complete set of Linux Operating System training will get you started in the world of the Linux operating system, Linux networking and Linux administration. This is a basic course to give you a good foundation from which to build on that will lead to certification and more.
This course set will walk you through Linux installation and setup, including some of the more difficult topics like
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Linux Complete Set
HTML 4
Learn the in`s and out`s of HTML. Follow along with HTML expert Rob Tracy as he shows you how to create well formed HTML code, understand the basics of Java script, and introduces you to Cascading Style Sheets.
Welcome to the HTML 4 Training Series Learn the in`s and out`s of HTML. Follow along with HTML expert Robb Tracy as he shows you how to create well formed HTML code, understand the basics
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Legal Transcription Training
This unique and totally on-line program teaches you to do legal assistant, transcription and legal secretarial work. Many opportunities exist to specialize in various types of law, real estate, criminal, family, personal injury, business, etc. The course was designed by a recognized leader in development of training materials. This course offers a Certificate of Completion allowing you to sit for
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CSS
Cascading Style Sheets has become a vital element of today`s web pages. Follow along with Robb H. Tracy as he introduces you to the concepts of XHTML, Cascading, and setting and understanding property values for CSS rules. As the course progresses, Robb will instruct you in more advanced concepts such as floating elements, colors, advanced selectors and lists. Course may be extended up to 1 year
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Microsoft Exam 70-646: PRO: Windows Server 2008, Server Administrator Certification Training Course
The 70-646 PRO Windows Server 2008, Server Administrator training course teaches students to how to plan a Windows Server 2008 deployment, plan and implement Windows 2008 Security, plan a server update maintenance schedule, manage application versioning in Windows Server 2008, and troubleshoot hardware, software and network issues. 1 year access is given for this course of study which allows its
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From 123-CBT Computer Based Training
CompTIA Server 2005 Troubleshooting Disaster Recovery

This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and
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CompTIA Server 2005 Troubleshooting Disaster Recovery
NetWare 5 Administration - Part 1

C ourse Overview
This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent
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NetWare 5 Advanced Administration - Part 2

C ourse Overview
This is the second course in a five-part series on Novell NetWare 5 Advanced Administration. This series provides the knowledge and skills necessary to design, configure, and administer a complex NetWare 5 network. This course will cover queue-based network printing, network file systems, and network and server optimization.
L earn To:
Set up network printing
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Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation

Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for
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Windows NT 4 0 User Fundamentals

Course Overview
This multimedia self-paced learning course will instruct you on working with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to
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Windows 2000 Professional Advanced User

Course Overview
This course will introduce users to the advanced features of Windows 2000 Professional. At the completion of this course, students will learn to add new hardware and applications; customize the desktop, the Start menu and toolbars in Windows 2000; identify the advanced features of Windows 2000; modify the properties of Internet Explorer; and search for people and Web pages on
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TCP IP Internetworking on Microsoft Windows NT 4 0 - Part 1

Course Overview
This is the first course in a four part series for IT professionals who intend to set up, configure, use and support TCP/IP on Microsoft Windows NT 4.0. The series aims to enable the professionals to pass Microsoft exam 70-59, Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0.
L earn To:
Implement Microsoft TCP/IP on Microsoft Windows NT 4.0.
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SQL Server 7 0 System Administration - Part 1

Course Overview
This is the first course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0.
L earn To:
Identify the main components of the SQL Server.
Understand the properties of SQL Server Architecture, including the underlying technical details.
Understand the components of
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Exchange Server 5 5 Design Implementation - Part 1

Course Overview This is the first course in a six part series that will provide participants with the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the features of shared-file messaging systems and client/server messaging systems. Identify the core and additional
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NetWare 5 Administration - Part 1

Course Overview
This course is the first in a five-part series on Novell NetWare 5 Administration. This course covers the features and functionalities of NetWare 5, Novell Directory Services (NDS), setting up a NetWare 5 workstation, user object access, licenses, and security. This course is an approved study guide that will help you prepare for certification exam 50-639 and is equivalent to
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Introduction to the Internet and World Wide Web

Course Overview
This course provides Internet and Web users with the knowledge and skills required to select an Internet connection type and Internet Service Provider (ISP), locate and retrieve information on the Web, and communicate with others via the Internet. An overview of the Internet and its services, business uses of the Internet, and Internet security concerns will be covered. In
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Complete A 2003 Curriculum

This A+ curriculum introduces basic hardware components and teaches about SCSCI devices and how to configure Bus Architecture. It delves into the concepts of memory modules, mainboards, and bus architecture and presents students with both theoretical and practical instruction on the fundamentals of major Operating Systems. The curriculum presents instruction on system interfaces and the underlying
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Windows 2000 New Features

Course Overview This course will introduce the structure and features of Microsoft Windows 2000. L earn To: Identify the features and uses of the Microsoft Management Console. Identify the features and components of Active Directory. Identify the guidelines and options for installing and upgrading to Windows 2000. C ontent Emphasis Skills-Based A udience This course
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NetWare 5 0 User Fundamentals

Course Overview
This course is intended to enable business professionals and end users to understand and use the fundamental capabilities of Novell NetWare and perform basic procedures on the network.
L earn To:
Identify the definitions of different components of a network, the topologies in which the components are arranged and how NetWare 5.0 services provide the basic
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NetWare Service and Support Upgrade - Part 1

Course Overview
This course is the first in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks, research tools, and network cables and boards.
L earn To:
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NetWare Service and Support Upgrade - Part 2

Course Overview
This course is the second in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course will cover installing, configuring, and troubleshooting various types of networks and network storage devices.
L
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NetWare Service and Support Upgrade - Part 3

Course Overview
This course is the third in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare installation and troubleshooting a Novell Client.
L earn To:
Identify the six levels of the
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NetWare Service and Support Upgrade - Part 4

Course Overview
This course is the fourth in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare Distributed Print Service (NDPS) printing and troubleshooting queue-based printing.
L earn To:
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NetWare Service and Support Upgrade - Part 5

Course Overview
This course is the fifth in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention, diagnosis, and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers troubleshooting servers and networks, and disaster recovery.
L earn To:
Troubleshoot server-related
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Building Cisco Multilayer Switched Networks Part 3

This course covers module and router redundancy, as well as AVVID services and applications. Beginning with RPR and HSRP, the course then looks at configuring IP multicasting and IP telephony, as well as implementing QoS solutions.
Learn To:
Identify features of hardware redundancy.
Identify features of redundant supervisor engines.
Identify guidelines for configuring Route
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Windows 2000 Installation Configuration Administration Curriculum

The Windows 2000: Installation, Configuration, & Administration Curriculum includes the following courses: Windows 2000: Installation, Config., & Admin.--Part 1(Installation) Windows 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) Windows 2000: Installation, Config., & Admin.--Part
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Windows 2000 Installation Configuration Administration Curriculum

The Windows 2000: Installation, Configuration, & Administration Curriculum includes the following courses: Windows 2000: Installation, Config., & Admin.--Part 1(Installation) Windows 2000: Installation, Config., & Admin.--Part 2(File Sys.&Hardware Config.) Windows 2000: Installation, Config., & Admin.--Part 3(Resource Optimization) Windows 2000: Installation, Config., & Admin.--Part
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Windows 2000 Installation Config Admin --Part 1 Installation

Course Overview This is the first course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the activities to be completed before installing Windows 2000; identify and perform attended
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Windows 2000 Installation Config Admin --Part 1 Installation

Course Overview This is the first course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to identify the activities to be completed before installing Windows 2000; identify and perform attended
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and
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Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config

Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and
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Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation

Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for
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MCSE Windows 2000 Curriculum

The Complete MCSE Windows 2000 Curriculum includes the following courses: Microsoft Windows 2000--Technical Overview (ID#976) Microsoft Windows 2000--New Features (ID#977) Windows 2000: Administration--Part 1 (User Accts.) (ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000:
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MCSE Windows 2000 Core Curriculum

The Complete MCSE Windows 2000 Core Curriculum includes the following courses: Windows 2000: Administration--Part 1 (User Accts.) (ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000: Installation, Config., & Admin.--Part 1(Installation) (ID#7587) Windows 2000: Installation, Config., &
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ZENworks for Desktops 2 0 Part 1--Application Mgmt

Course Overview This course provides students with the concepts and skills to establish ZENworks 2.0 on a NetWare 5 network and use the ZENworks components (i.e., Application Launcher, Remote Management and Workstation Manager) to manage Windows workstations through NDS. L earn To: Identify ZENworks Design guidelines and installation processes. Identify the Novell Client upgrade
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Designing Cisco Network Service Architectures Part 1

The course starts with an overview of the Cisco AVVID network. It then gives in-depth coverage to the design of Enterprise Campus networks and Enterprise Edge networks. The instruction is solidly supported with real-world scenario examples and the learner has the opportunity to apply acquired concepts in case studies.
Learn To:
Identify features of the Cisco Architecture for Voice,
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UNIX--Part 2 Advanced Topics for Users

Course Overview The second course in the UNIX curriculum teaches end users a little about how UNIX works and handles resources. It shows how UNIX can be best used by advanced users in a UNIX-based enterprise. This course can even act as a starting primer for users interested in becoming administrators. L earn To: Identify the hardware requirements for a UNIX system. Identify the
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MCSE Windows 2000 Express Pack

The MCSE Windows 2000 Express Pack includes the following courses: Windows 2000: Administration--Part 1 (User Accts.) (ID#7579) Windows 2000: Administration--Part 2 (Groups & Resource Mgmt.) (ID#7581) Windows 2000: Administration--Part 3 (Computer Mgmt.) (ID#7583) Windows 2000: Installation, Config., & Admin.--Part 1(Installation) (ID#7587) Windows 2000: Installation, Config., &
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Red Hat Linux Part 1 User Fundamentals

Course Overview The first course in the Linux Essentials series provides users with background knowledge about Linux and a solid introduction to typical user tasks using the CLI, KDE, and Gnome. These tasks include navigating GUI desktops, managing files and directories, and launching applications. The learner will also discover how to get help and print files in Linux. L earn To:
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SCO SVR 5 --Part 2 Network Administration

Course Overview This second course in the SCO SVR 5 implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to SCO SVR5. L earn To: Identify the features of the Printer Setup Manager. Identify the command-line interface (CLI) commands used to configure printing in UnixWare 7.
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Solaris--Part 1 Basic Administration

Course Overview The first course in the Sun Solaris implementation track covers basic user and system administration in the Solaris environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the functions of the Unix system administrator. Identify the features of the Solaris operating
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Solaris--Part 2 Network Administration

Course Overview This second course in the Sun Solaris implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to Solaris. L earn To: Identify the characteristics of the print service. Identify the CLI commands used to add a network printer. Identify the CLI commands used to manage
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BizTalk Server 2000 Part 1 Intro to BizTalk Server 2000

Course Overview This is the first course in a five part series that introduces the learner to the context of BizTalk operations, identifying the main challenges of EAI and B2B communications. BizTalk is contextualized in terms of a solution to these various challenges. This course covers the BizTalk administration model and its tools and services. It also covers the installation requirements
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NDS 8 0 Advanced Tools Diagnostics Part 3

Course Overview This is the final course in a three part series and instructs the learner how to resolve common NDS issues. Beginning with hard disk upgrades, the course covers time synchronization and schema issues, as well as how to recover from server and communication failure. Learn To Covers the server operations performed for NDS maintenance. How to remove a server,
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MS Win XP Install Admin Part 1 Install Config

This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and
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MS Win XP Install Admin Part 1 Install Config

This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and
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MS Win XP Install Admin Part 4 Remote Mobile Computing

This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile
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MS Win XP Install Admin Part 4 Remote Mobile Computing

This is the fourth course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to configure inbound and outbound connections and authentication protocols for Microsoft Windows XP Professional. It discusses how to configure and use Remote Desktop. Topics teaching how to configure and support Microsoft Windows XP Professional for mobile
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Windows 2000 Network Mgt Part 1 Windows 2000 Network

This is the first course in a five part series of Microsoft Windows 2000 Network Management that introduces Active Directory. This course distinguishes between the physical and logical structure of Active Directory and also covers Active Directory replication problems. It also teaches configuring and troubleshooting DHCP. Finally, this course covers troubleshooting startup problems, including Safe
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A 2003 Part 2 Install Troubleshooting

This course teaches about SCSCI devices and how to configure Bus Architecture. Participants learn about internal and peripheral device installation and upgrade. Finally, guidelines for problem isolation, diagnostics and troubleshooting are taught. Learn To To identify the components required for Plug and Play (PnP) technology to work. To
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A 2003 Part 3 Printers Networks Protocols

This course delves into the concepts of memory modules, mainboards, and bus architecture. Printer hardware and how to troubleshoot printers is covered. Participants learn about basic network technology and network media, including cables and connectors. The technologies and protocols used for wireless and Internet connectivity are also taught. Learn To To match
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CompTIA Server 2005 Storage Arrays Install Planning

This course covers general knowledge about technologies such as Fiber Channel and RAID. The course also covers pre-installation activities for installing a server or network. This course is divided into three units: Fiber Channel Fundamentals, RAID, and Installation Planning. The Fiber Channel Fundamentals unit introduces learners to the Fiber Channel technology and covers Fiber Channel hardware
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CompTIA Server 2005 Hardware Operating System Install

This course covers general information about installing hardware devices and configuring servers. This course is divided into two units, Hardware Installation and Configuration of Servers. The Hardware Installation unit covers best practices of hardware installation and server management. The Configuration of Servers unit covers hardware configuration, installation, and network configuration.
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CompTIA Server 2005 Monitoring Server Performance

This course covers the basics and best practices for upgrading various types of hardware. This course is divided into three units: Basic Upgrades, Peripheral Upgrades and System Resources, and Performance Monitoring. The Basic Upgrades unit covers memory types, memory modules, and memory installation and upgrade. The Peripheral Upgrades and System Resources unit covers network cards, peripheral
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i-Net Part 1 Internet Basics Infrastructure

This is the first course in a four part series that introduces internetworking. It describes internetworking components and when to use them. This course also introduces the OSI Layer and TCP/IP, DNS hierarchical structure, and remote access protocols. Topics covered include network access points, ISPs and Internet backbone, and the Internet connectivity process. Learn To: o Sequence the
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CompTIA Linux 2004 Installation

This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+
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Windows 2000 Implementing Security Part 2

This course, teaches about security for Windows 2000-based computers. Security templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered. Learn To: To identify guidelines for planning
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Windows 2000 Implementing Security Part 2

This course, teaches about security for Windows 2000-based computers. Security templates and security baselines are covered. The learner is guided through additional security configurations including security settings for file and print resources. Web server security and Internet security are also covered. Learn To: To identify guidelines for planning
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Windows 2000 Implementing Security Part 5

In this course, participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: To identify advantages of computer certificate
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Windows 2000 Implementing Security Part 5

In this course, participants learn about policies and protocols used for remote access and Virtual Private Networks (VPN). How to secure communication channels including wireless networks is covered. Participants also learn about troubleshooting and responding to security incidents. Learn To: To identify advantages of computer certificate
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LAN WAN Integration

This course will cover vendor-independent issues relating to the integration of key networking technologies. LAN/WAN Integration is designed to explain internetworking between LANs, as well as LANs with WANs. Students will learn about networking services, protocols, architectures and technologies, and will provide new insight into the methods of integrating LANs with WANs. Additionally, this
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Lotus Domino R5 System Admin Part 1 Planning a Notes Domino Infrastructure

Course Overview This is the first course in a ten part series for system administrators who are responsible for Domino server and Notes client. At the completion of this course, students will learn how to identify the concepts related to the planning of a Notes/Domino infrastructure; and identify the concepts related to protocols, remote access connections and standard database views in Domino.
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Windows NT 4 0 Core Technologies Support - Part 1

Course Overview This is the first course in a four-part series intended for network support professionals who will install, configure customize and support Microsoft Windows NT Server 4.0. The courses in this series prepare the foundation for supporting Microsoft Windows NT Server 4.0 in a single domain environment. The series imparts the skills necessary to install, configure, customize,
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Windows NT 4 0 Cluster Server Wolfpack - Part 1

Course Overview
This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0.
L earn To:
Understand the definitions of clustering terms and the benefits of clustering.
Identify the functions of the Cluster Service Manager and the
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Windows NT Server 4 0 Troubleshooting in the Enterprise

Course Overview
This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
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Windows NT Server 4 0 Installation Configuration- Part 1

Course Overview This is the sixth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network
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Windows NT 4 0 Cluster Server Wolfpack - Part 1

Course Overview
This course is the first part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0.
L earn To:
Understand the definitions of clustering terms and the benefits of clustering.
Identify the functions of the Cluster Service Manager and the
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Windows 2000 Upgrading from Windows NT 4 0--Part 1

This course describes the initial decision making processes which a System Administrator and other IT decision makers undergo when moving from an NT 4.0 environment to Windows 2000. As the title suggests, the emphasis in this course is on the planning activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in
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Windows 2000 Upgrading from Windows NT 4 0--Part 1

This course describes the initial decision making processes which a System Administrator and other IT decision makers undergo when moving from an NT 4.0 environment to Windows 2000. As the title suggests, the emphasis in this course is on the planning activities necessary to ensure a successful migration. In addition, this course also details the assessment and possible upgrade of components in
more...
Windows 2000 Upgrading from Windows NT 4 0--Part 4

This course provides students with a practical view of the tasks involved in performing the actual migration of domains to a Microsoft Windows 2000 environment. As with an actual migration, the steps to accomplish the process are rather mechanical and straightforward. The bulk of the work in the migration is in the planning, which has already been covered in other courses, and confirming that the
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Windows 2000 Upgrading from Windows NT 4 0--Part 4

This course provides students with a practical view of the tasks involved in performing the actual migration of domains to a Microsoft Windows 2000 environment. As with an actual migration, the steps to accomplish the process are rather mechanical and straightforward. The bulk of the work in the migration is in the planning, which has already been covered in other courses, and confirming that the
more...
Windows 2000 Installation Config Admin --Part 7 Enterprise Networking

Course Overview This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server;
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Windows 2000 Installation Config Admin --Part 7 Enterprise Networking

Course Overview This is the seventh course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to install, configure, and troubleshoot network adapters and network protocols on a Windows 2000 server;
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CIW Server Administrator Part 5 Server Integrity

Course Overview This is the final course in a five part series that deals with optimizing server performance and services and protecting the integrity of servers. The course will also cover server optimization, security, and fault tolerance. Learn To Identify services that are critical for a Web-based organization. Match network security services with their features.
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CIW Internetworking Professional Part 2 IP Model

Course Overview This is the second course in a five part series that presents students with instruction in the subject of the IP model. It covers the features and functions of several layers in the OSI model - including the network access layer, the Internet layer, and the transport layer. The student will also learn how to use various TCP/IP troubleshooting tools. Learn To Identify
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Linux Technology Overview Part 2 Features for Users

Course Overview This second course in the series provides more detailed information about how to use Linux. It does not build on the first course. It is designed so that someone who already knows what Linux is and just wants to know the basics about how to use it could take only this course. This course teaches the technical features of Linux, using the shell system, using the X Window system
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A 2003 OS Technologies Part 4 Network Fundamentals

This course presents students with both theoretical and practical instruction on basic network concepts and terminology, including the networking capabilities of Windows and network protocol configuration. This course also covers concepts relating to the Internet and how to set up a system for Internet access. Learn To To differentiate between network types based
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Network Certification Curriculum

The Computing Technology Industry Association (CompTIA) has developed this vendor-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182
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CompTIA Linux 2004 Hardware Documentation

This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+
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CCNT Computer-Telephony Integration Essentials v6 0

This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development.
Learn To:
Identify features of the standard configuration of a Computer-Telephony Integration (CTI) system.
Identify characteristics of call routing.
Identify features of interactive voice processing.
Identify uses of Computer-Telephony Integration
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E-Business Part 2 Building the Infrastructure

The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. Learn To: a Identify the stages in the
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e-Business Part 3 Choosing Tools Technologies

The third course in the e-Business curriculum focuses on the tools, languages and technologies that help drive the e-Business infrastructure. It also covers the strengths and weaknesses of each tool, language and technology. It also covers higher-level software and hardware choices such as web browsers, web servers, web application servers and web enabled databases. Learn To: a Identify
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Negotiating Advanced Negotiation Tactics

Negotiating: Advanced Negotiation Tactics offers students a process for gaining control in a negotiation and specific questions that can be asked to help control a negotiation. This program gives an overview of various negotiation tactics as well as responses for each tactic. In addition, this program includes examples of unethical negotiation tactics and what to do when faced with a party that
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Mentoring Using a Mentor to Your Advantage

Mentoring: Using a Mentor to Your Advantage offers the student guidance for becoming an effective mentee, building a strong mentoring relationship, and maximizing the benefits of mentoring. The program covers the mentee's job, possible learning styles, how to set effective goals, and how to become an effective learner. It also covers steps for choosing a mentor and the guidelines for developing
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MS SharePoint Portal Server 2003 Introduction for Admins

In Introduction to SharePoint Portal Server 2003 For Admins, you will learn the basic features of SharePoint Portal Server (SPS) 2003. This course covers Planning, Implementing and Designing of SPS 2003. Finally you will also learn SPS 2003 Administration, how to administer and customize SPS 2003, developing Web Parts, Backup and Restore Process.
Learn To:
Identify features of
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MS Project Server 2003 Introduction Part 1

This course is the first part of a two-part series. This course will focus on introduction to Project Server 2003. It will also explain the software components of Project Server 2003, its architecture, and the configuration planning process.
Learn To:
Identify features of Microsoft Office Project Server 2003.
Match the software components of Microsoft Office Project Server 2003
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Windows Server 2003 Managing a Server Env Part 2

This is the second course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data
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Windows Server 2003 Managing a Server Env Part 2

This is the second course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course describes remote server administration and also how to manage a Web server. It also teaches how to manage physical and logical devices and data
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Windows Server 2003 Managing a Server Env Part 3

This is the third course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance
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Windows Server 2003 Managing a Server Env Part 3

This is the third course in a three-part series of the Microsoft Windows Server 2003 Management curriculum that prepares participants for the Microsoft Exam 70-290 - Managing and Maintaining a Microsoft Windows Server 2003 Environment. This course teaches about maintaining software by using Software Update Services. Server Performance monitoring is introduced, including creating performance
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Moving from Technical Professional to Mgr Managing the IT Dept

With management and team fundamentals in place, this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues, the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to
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Designing a MS Exchange Server 2003 Organization Connectivity

In this course, the learner will be introduced to concepts of designing for high availability and reliability for a Microsoft Exchange Server 2003 organization and design aspects for inter-organizational connectivity. The course will also cover planning considerations for migrating from Microsoft Exchange Server 5.5 and Microsoft Exchange 2000 Server to Exchange Server 2003.
Learn To:
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From Serebra Learning Corporation
VoIP Network Quality of Service Techniques
This module investigates the QoS service details necessary to provide acceptable voice quality over the best effort data network. Here, we first discuss general converged network QoS requirements. We find that QoS parameters extend beyond just bandwidth and delay, but also include jitter, packet loss, network availability, and security. We discuss traffic shaping and admission control, and learn
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Inbound Call Center Technology
Today, the technology within the inbound call center is constantly changing and improving. How can you, as a call center manager, keep up with this advancing technology? Moreover, why should you? This course will explain the fundamentals of inbound call center technology, and explore ways current technology might evolve. It examines different methods of obtaining this technology, and outlines how
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Win2000 Professional Managing Hardware Devices
In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
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Win2000 Professional Enhanced Support for Hardware Devices
This course covers enhanced hardware support. You will become acquainted with the procedure for installing and configuring modems and network adapters, and you will learn to create calling cards and to configure such devices as faxes, digital video discs (DVD), and video adapters. Furthermore, this course introduces you to new hardware, such as cameras, and IrDA and Universal Serial Bus (USB)
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Win2000 Server Managing Terminal Services
This course discusses Terminal Services, a built-in feature of Windows 2000 that deploys the Windows 2000 desktop, as well as Windows-based applications to any of the computers on a network. It also describes the two methods by which Terminal Services can be installed. You will become acquainted with the client hardware requirements and with the server configuration for Terminal Services setup.
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Win2000 Netwk Infra Design Prep for W2K Netwk Serv Infra
This course discusses planning a business model, as well as centralized and decentralized administration. It covers structural, process, and end-user requirements of an organization. You will also learn about vendor, partner, and customer relationships and the features in Windows 2000 that help in meeting these requirements. Further, the course deals with IT management structure, including desktop
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Win2000 Server Installing and Upgrading
This course will give you skills necessary to install, upgrade, and troubleshoot Windows 2000 Server. You will learn about the different types of Windows 2000 operating systems and about the features of Windows 2000 Server. You will become acquainted with the requirements for installing Windows 2000 Server, and you will have a chance to practice installing Windows 2000 Server. Finally, you will
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Win2000 Server Managing Hardware Devices Drivers
In this course you will learn to install, operate, and manage MCSE hardware devices. You will be introduced to the procedure for installing and configuring Plug and Play devices. You will learn to unplug hardware devices, sign device drivers digitally, and verify file signatures. You will find out how to monitor and configure DVD and CD-ROM devices and removable media, such as tape devices. You
more...
Designing an Exchange 2000 Model
To explain how to analyze the design of an organization's administrative model and routing group topology Students preparing for Microsoft Exam 70-225 Designing and Deploying a Messaging Infrastructure with Microsoft Exchange 2000 Server, IS administrators, network administrators, IS consultants, and staff involved in the support of IS systems who wish to attain an understanding of the design and
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Installing and Upgrading Exchange 2000 Server
To describe how to install and upgrade Exchange 2000 Server Students preparing for Microsoft certification in installing, configuring, and administering Microsoft Exchange 2000 Server; managers, IT consultants, analysts, network administrators, and support professionals who are responsible for implementing and supporting a messaging solution with Microsoft Exchange 2000 Server
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Installation of ISA Server 2000
To demonstrate how to install ISA Server on a computer running Microsoft Windows 2000 Server and configure web proxy, firewall, and SecureNAT clients IT Professionals including web administrators, network administrators, and security administrators but not network architects
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Microsoft Windows Small Business Server 2003 Part 1
The Microsoft Windows Small Business Server 2003: Part 1 course covers concepts related to designing a networking solution. These include establishing your business needs and selecting the type of Internet connection, network type, network devices, hardware, and software. Further, the course covers components and features of Microsoft Windows Small Business Server (SBS) 2003 and the restrictions
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Features Deployment and Installation of Application Center 2000
To describe the benefits and features of Application Center 2000 and to discuss how to plan the deployment and installation of Application Center 2000 Candidates preparing for the MCSE elective exam 70-232: Implementing and Maintaining Highly Available Web Solutions with Microsoft Windows 2000 Server Technologies and Microsoft Application Center 2000; IT professionals with experience administering
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Planning for Deployment of Microsoft Commerce Server 2000
To provide an overview of Commerce Server 2000 and to explain resource and planning requirements for deploying Commerce Server 2000 IT professionals who wish to use Commerce Server 2000 to implement and design e-commerce solutions; students preparing for Microsoft certification in the Designing and Implementing Solutions with Microsoft Commerce Server 2000 exam
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Hardware Configurations for Linux
To appreciate the hardware issues surounding a Linux installation Students wishing to acquire the basic skills required as a Linux system administrator
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OS 390 Intro to Parallel Sysplex
This course introduces the OS/390 Parallel Sysplex environment. It discusses the evolution of OS/390, the software and hardware requirements that support Parallel Sysplex, workload balancing, and automation. In addition, it discusses the advantages that Parallel Sysplex provides to different environments. This course is written to OS/390 version 2.x. This course is designed for professionals
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CompTIA Linux 2004 Documentation Hardware
This series covers basic installation, operation, and troubleshooting operating systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux
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Basic Networking
To introduce and demonstrate basic networking concepts and hardware considerations Anyone wanting to become a hardware support technician
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Laptop Components Peripherals and Networks
To understand the basic concepts of, and how to troubleshoot problems with, laptops, peripherals and networks connections The for this path includes entry-level computer technicians who will, by the end of studying this path and before taking the exam, have accumulated 500 hours hand-on experience in a lab or in the field
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Antennas and Accessories
In this module, we will discuss the proper methods for installing each kind of antenna. We will explain polarization, coverage patterns, and appropriate uses of antennas. Additionally, we describe the many different items that are used to connect antennas to other wireless LAN hardware.
more...
e-Business Part 2 Building the Infrastructure
The second course in the e-Business curriculum focuses on technical infrastructure needed to support an e-Business initiative. It focuses on the sub-application level, examining network and protocol options and requirements. It introduces some of the major players in the market and business drivers that could affect an organization's choices. The target audience is those individuals tasked with
more...
e-Business Part 3 Choosing Tools and Technologies
The third course in the e-Business curriculum focuses on the tools, languages and technologies that help drive the e-Business infrastructure. It also covers the strengths and weaknesses of each tool, language and technology. It also covers higher-level software and hardware choices such as web browsers, web servers, web application servers and web enabled databases. The target audience is those
more...
Designing a Small Network
The lessons in this module apply the network design process as we gather requirements, analyze, and design a small network for an imaginary company. The company in this example provides training for software, hardware, and World Wide Web (Web) development.
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LAN Software
In this WestNet e-Learning module, you will be guided through a brief description of the most important NOS solutions. We will examine how NOSs compare to the Open Systems Interconnection (OSI) model, and we will look at the key elements of each major NOS vendor's products.
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Network Configuration
This WestNet e-Learning module discusses broad concepts and solutions that require different combinations of operating systems, hardware, applications, or protocols.
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Troubleshooting
This WestNet e-Learning module presents a general approach for troubleshooting a network, the most common software and hardware tools for network troubleshooting, and a series of real-world problems that show how an administrator can use various combinations of tools and a disciplined approach to identify and correct many common problems.
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Cisco CallManager Fundamentals
To explain how to deploy a Cisco CallManager server in a cluster using a supported IP telephony deployment model IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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Configuring Media Resources and Softkey Templates
To explain how to use Cisco CallManager to install, configure, and manage media resources, and how to modify standard softkey templates and apply them to Cisco IP phones IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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Fundamentals of Cisco CallManager
To deploy a Cisco CallManager server in a cluster using a supported IP Telephony deployment model. IT professionals responsible for installing, configuring, and maintaining the ongoing administration of a Cisco IP Telephony solution; candidates preparing for the Cisco IP Telephony exam (642-444 CIPT)
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CCNT Computer-Telephony Integration Essentials v6 0
This course introduces CTI and covers CTI architecture and CTI hardware. It also teaches CTI markets and CTI system development. Candidates work in the data and telecommunications industries and are preparing for the Computer-Telephony Integration Essentials module of the CCNT exam. Typical job roles include telecom and call center managers. Average computer literacy is desirable.
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Using Your Dell Axim x50
The course will cover features, hardware, and software of the Dell Axim PDA. The course will also cover how to enter and search data in your PDA. In addition, the course will provide you with an overview of using the programs that are installed into a PDA and how to connect your Dell PDA to Infrared, Bluetooth Wireless Technology, Modem, Virtual Private Network (VPN), and Ethernet. The course is
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Cisco Designing Networks Part 2: Designing a Network Structure


This second course in the DCN curriculum teaches the learner how to design a network structure appropriate to the existing network and needs of a customer. It provides a number of guidelines for provisioning hardware and media for a LAN or WAN. It also covers Network Layer Addressing and Naming Models and how to analyze and select routing and bridging protocols.
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Cisco Internetwork Design Part 5: ATM Internetwork Design


The fifth and final course in the Cisco Internetwork Design series covers ATM concepts, routing and implementation in LANs and WANs. It also covers SMDS concepts and implementation issues. In addition to providing an overview of SNA, it focuses on the hardware, software, and link and gateway components of an SNA network. This course also covers complex SNA internetworking concepts such as SDLC
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Troubleshooting Microsoft Windows NT Server 4.0 in the Enterprise Environment
This is the fifth course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network operating system in a
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Configuring Network Services - Linux
The Configuring Network Services WBT is an intermediate user course that describes the concepts of the network services management system supported by Linux. It provides an in depth explanation of installing, configuring, networking, and administrating various servers, which can be installed through Linux. The course covers all the important concepts of Linux network and server administration in
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Building a Data Warehouse
The Building a Data Warehousing WBT is the second course in the Data Warehousing curriculum. It provides students with an overview of the core technologies, concepts, architecture, and various features of data warehouses, models, and data extraction tools. People who have a fairly good knowledge of the concepts of database systems, relational database management systems, and their architecture.
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Managing the Network Environment
This module describes how to manage a network with a number of different components. Lesson 1 discusses the Cisco proprietary protocol used to identify neighboring devices. Cisco Discovery Protocol (CDP) is topology and protocol independent and is an effective way to document network infrastructures. Lesson 2 highlights Telnet which is used to provide remote console connections to a network
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Troubleshooting
This module explains the basic methods of testing Web sites and servers and introduces the most common software and hardware tools used to troubleshoot network problems.
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Moving from Technical Professional to Manager: Managing the IT Department
With management and team fundamentals in place this course gives an overview of some typical areas of IT management and some of their related issues. Beginning with networks and network issues the course then goes on to look at strategies for purchasing and rolling out new hardware and software across the IT department. It then teaches the value of E- Commerce in general as well as how to
more...
Linux+ Part 1: Planning and Installing Linux+
This course teaches learners how to plan the implementation and how to install Linux. In the Planning the Installation section, there is an overview of Linux, and the customer, hardware, and software requirements of the Linux system and of Linux users. This section also teaches about planning hardware configuration and disk partitioning schemes. The Installing section teaches about the different
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Linux+ Part 5: Hardware and Troubleshooting
This course teaches learners about hardware and troubleshooting. The Hardware section teaches about adding hardware, managing printers, swap space, laptop hardware, and hardware problems. The Troubleshooting section teaches about identifying and categorizing problems, boot issues, filesystem and software problems, and network problems.
more...
CompTIA A+ 2003 Hardware Part 3 - Printers, Networks, and Protocols
This course delves into the concepts of memory modules mainboards and bus architecture. Printer hardware and how to troubleshoot printers is covered. Participants learn about basic network technology and network media including cables and connectors. The technologies and protocols used for wireless and Internet connectivity are also taught.
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CompTIA A+ 2003 Hardware Part 3 - Printers, Networks, and Protocols


This course delves into the concepts of memory modules, mainboards, and bus architecture. Printer hardware and how to troubleshoot printers is covered. Participants learn about basic network technology and network media, including cables and connectors. The technologies and protocols used for wireless and Internet connectivity are also taught.
more...
Microsoft Windows 2000 Installation, Configuration, and Administration Part 2: File System and Hard


This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and volumes; and
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Microsoft Windows XP Installation and Administration Part 1: Installation and Configuration


This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and
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Server+ Certification Part 1: Installation and Configuration


The is first course in a four part series on CompTIA's Server+ certification. This course presents students with guidelines for conducting pre-installation planning activities. They will also learn how to install hardware using ESD best practices, the basics of server configuration and the features of the different operating systems. It also covers the load placed on a server when you run
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Server+ Certification Part 3: Troubleshooting and Problem Determination


The is the third course in a four-part series on CompTIA's Server+ Certification. This course covers the fundamentals of troubleshooting and problem determination. Guidelines for performing problem determination using diagnostic hardware and software tools, and utilities, identifying bottlenecks, and correcting misconfigurations and/or upgrades are also covered. Finally, guidelines for determining
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Linux+ Part 1: Planning and Installing Linux+


This course teaches learners how to plan the implementation and how to install Linux. In the Planning the Installation section, there is an overview of Linux, and the customer, hardware, and software requirements of the Linux system and of Linux users. This section also teaches about planning hardware configuration and disk partitioning schemes. The Installing section teaches about the different
more...
Linux+ Part 5: Hardware and Troubleshooting


This course teaches learners about hardware and troubleshooting. The Hardware section teaches about adding hardware, managing printers, swap space, laptop hardware, and hardware problems. The Troubleshooting section teaches about identifying and categorizing problems, boot issues, filesystem and software problems, and network problems.
more...
Microsoft Windows 2000 Installation, Configuration, and Administration Part 2: File System and Hard


This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and volumes; and
more...
Novell NetWare Service and Support - Part 1
This course is the first in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention diagnosis and resolution of hardware-related problems that network professionals encounter while working with a network. This course will give an overview of service and support tasks research tools and network cables and boards.
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Novell NetWare Service and Support - Part 2
This course is the second in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention diagnosis and resolution of hardware-related problems that network professionals encounter while working with a network. This course will cover installing configuring and troubleshooting various types of networks and network storage devices.
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Novell NetWare Service and Support - Part 3
This course is the third in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention diagnosis and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare installation and troubleshooting a Novell Client.
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Novell NetWare Service and Support - Part 4
This course is the fourth in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention diagnosis and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers NetWare Distributed Print Service (NDPS) printing and troubleshooting queue-based printing.
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Novell NetWare Service and Support - Part 5
This course is the fifth in a five-part series on Novell NetWare Service and Support. This series focuses on the prevention diagnosis and resolution of hardware-related problems that network professionals encounter while working with a network. This course covers troubleshooting servers and networks and disaster recovery.
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Managing Hardware Devices and Customizing Desktop
Managing Hardware Devices and Customizing Desktop WBT is designed to familiarize Network administrators and customer support engineers with the installation of various hardware devices on a computer running Windows 2000 Professional. This WBT also covers the configuration of disks, volumes, and desktop in Windows 2000 Professional environment.
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Installing and Configuring a PC
The Installing and Configuring a PC WBT is the second course in the A+ Certification curriculum and caters to A+ Core Service Technician Examination. This course is meant for PC hardware service technicians who want to acquire knowledge of installing configuring and networking a PC. This course discusses the process of assembling and configuring various PC components such as motherboard disk
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Operating Systems Training


Learn exactly what you need to know with this interactive, multimedia courseware. The animations and simulations teach fundamental techniques and let you apply what you have learned in a realistic application environment. This course prepares the student for the Microsoft User Specialist (MOUS) certification exam, with training for all five Microsoft Windows operating systems, including:Windows
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From Telephone Doctor Customer Service Training
ServiceSkillscom Web-based Customer Service Training
ServiceSkills. com is a web-based training platform which gives your team access to a complete library of communication training resources. Topics include all aspects of customer relations as well as leadership issues. These courses include video chapters, quizzes, post quiz feedback, key points and certificates of completion. This system is a hosted solution, meaning there's no hardware to buy or
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From Infotech Support Limited
Windows 7 Config and Troubleshooting
About this Course and Exam
Candidates for this course and exam operate in computing environments that use Microsoft Windows 7 as a desktop operating system in an enterprise environment. Candidates should have at least one year of experience in the IT field, as well as experience implementing and administering any Windows client operating system in a networked environment.
Audience Profile
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From PDHengineer. com-Decatur Professional Development, LLC
PC Networking for Design Professionals
Overview Networking our computers has become a necessity for professionals in the design and construction fields... even in the smallest of offices. This 2-hour online course introduces you to today's most commonly used networking technologies. It will help you to become familiar with networking lingo so that you can speak the same language as your favorite IT person, familiarize you with
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From AffordableTraining.co.uk
MCSA Beginners Study Kit (Multimedia Based)

By earning the premier foundations of A+ and Network + for MCSA credential, beginners are demonstrating that they have the skills necessary to lead organizations in the successful administration of the Microsoft Windows platform and Microsoft server products.
COVERS EXAMS: 70-210, 70,215, 70-218, A+ and Network+ (Foundation MCP) - All 4 MCP's To Pass
CONTENTS: 6 Interactive CD-ROM's +
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From The Virtual Training Company
Microsoft Windows XP Administration 70-270
Virtual Training Company's Microsoft Windows XP Admin tutorial is an excellent resource in preparation for the Microsoft Certification Exam #70-270. Certified Instructor Bill Ferguson guides you through installing Windows XP, including automated installation, troubleshooting the boot process, and configuring your hardware. He also helps you with managing the desktop, both for a user and an
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CompTIA Network Certification
Need to become CompTIA Network+ certified? Join certified instructor Bill Ferguson in Virtual Training Company's CompTIA Network+ Certification tutorial as he shows you everything you need to know to take and pass the test. He begins by introducing you to the OSI (Open Systems Interconnect) model, then explains how network adapters allow computers to communicate, the relation between the
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Microsoft Windows 95 Basics
Windows 95 is the operating system that set the standard for all of Microsoft's subsequent operating systems. Even though it is an older OS, learning it would help understand the evolution of the Microsoft OS. Windows 95 has many useful features, such as easy Internet access and multitasking. It also installs easily with few hardware requirements and has comprehensive compatibility. With Windows
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From Skillspride Online Training
e-Quals: Level 2 IT Principles with Windows and Office XP
This course is designed to help you to obtain the skills and knowledge required for e-Quals Level 2 Unit 021 " Principles. You will learn to use Windows to manage files and data on a computer and network and to use Word and Excel to create files. You will learn to create, edit, and print simple files using Word and Excel and to mail merge documents . You will also learn about hardware and software
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A+ Module 2 - Windows 98
At the end of this course you will be able to: install Windows 98, understand and troubleshoot the Windows 98 boot process, navigate files and folders and change view settings, view and configure system and Desktop settings, understand and configure different file system settings, run and troubleshoot DOS, 16-bit and 32-bit applications, understand the functions of the Registry, make changes to
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A+ Syllabus 10 - Module 2 - Windows 98
At the end of this course you will be able to: install Windows 98, understand and troubleshoot the Windows 98 boot process, navigate files and folders and change view settings, view and configure system and Desktop settings, understand and configure different file system settings, run and troubleshoot DOS, 16-bit and 32-bit applications, understand the functions of the Registry, make changes to
more...
