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From 123-CBT Computer Based Training
DESGN 2 0 Wireless Networking

DESGN 2.0: Wireless Networking Cisco Cisco Certified Design Associate (CCDA ) DESGN Designing for Cisco Internetwork Solutions v2.0
To recognize the architecture, functionality, and deployment considerations of the Cisco Unified Wireless Network, and create a high-level unified network design for an enterprise
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DESGN 2 0 Wireless Networking
Using Voice of the Customer in Six Sigma

Using Voice of the Customer in Six Sigma ASQ Six Sigma Black Belt (SSBB)
Customers are at the heart of all Six Sigma initiatives, and this focus on customers is what makes Six Sigma an outstanding organizational performance improvement program. The voice of the customer (VOC) is a Six Sigma strategy used to capture requirements and feedback from the customer and to meet their requirements.
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Motivation and Communication in Six Sigma Teams

Motivation and Communication in Six Sigma Teams ASQ Six Sigma Black Belt (SSBB)
Six Sigma teams must possess specific qualities to succeed throughout the development stages of their life cycles. Leaders who know how to facilitate teams will greatly enhance their chances for project success, which in turn will benefit their organizations. Motivation is one essential component that can
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Design for Six Sigma in the Organization

Design for Six Sigma in the Organization ASQ Six Sigma Green Belt (SSGB)
Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time
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Installing Windows Server 2003

Installing Windows Server 2003 Microsoft
To describe the new features of Windows Server 2003, discuss how to plan for its deployment and installation, and demonstrate the services and administration tasks it supports
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Deploying Windows Vista

Deploying Windows Vista Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician
Microsoft Windows Vista is the leading operating system used on desktops throughout the world in enterprise and home environments. It provides enhanced security, performance, reliability, and reduced cost for deployment and management. This course discusses the deployment
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Introducing Windows Server 2008

Introducing Windows Server 2008
Windows Server 2008 represents the next generation of server operating systems from Microsoft. With this release come notable improvements in security, remote access, networking, and performance monitoring. New administration features such as the command-line PowerShell and Server Manager are designed to ease administration and offer a secure way of
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Oracle Application Server 10g Application Management and Deployment

Oracle Application Server 10g: Application Management and Deployment Oracle
To demonstrate how to manage and deploy applications in OracleAS
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Web-application Deployment Optimization and Customization with Visual Basic 20

Web-application Deployment, Optimization, and Customization with Visual Basic 20 Microsoft
To deploy, optimize, and customize web applications
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Asynchronous Programming and Deployment with Visual Basic 2005

Asynchronous Programming and Deployment with Visual Basic 2005 Microsoft
To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications
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Web-application Deployment Optimization and Customization with C 2005 and ASP

Web-application Deployment, Optimization, and Customization with C# 2005 and ASP Microsoft
To deploy, optimize, and customize web applications
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Asynchronous Programming and Deployment with C 2005

Asynchronous Programming and Deployment with C# 2005 Microsoft
To identify how to use asynchronous programming for Windows Forms applications and to identify how to deploy Windows Forms applications
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Cisco CVOICE 8 0 Cisco Unified Communication Manager

Cisco CVOICE 8.0: Cisco Unified Communication Manager Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0)
Cisco Unified Communications Manager Express provides call processing for Cisco Unified IP phones for small-office or branch-office environments. It enables the large portfolio of Cisco integrated services routers to deliver
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Database Deployment and Data Distribution

Database Deployment and Data Distribution Microsoft
recognize how to design, deploy and utilize database deployment and database distribution solutions
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Developing and Deploying Strategic Plans

Developing and Deploying Strategic Plans ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence
Successful organizations are founded on effectively developing and deploying strategic plans. Organizations must identify their primary goals and objectives based on their mission and vision statements. Other success factors include understanding
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Six Sigma Leadership and Change Management

Six Sigma Leadership and Change Management ASQ Six Sigma Black Belt (SSBB)
The enterprise leaders in an organization play the most critical role in Six Sigma success. These leaders affect the deployment of Six Sigma in terms of providing resources, removing roadblocks, managing change, and communicating Six Sigma vision to all organizational members. Though Black Belts are not necessarily a
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Critical Requirements and Benchmarking for Six Sigma

Critical Requirements and Benchmarking for Six Sigma ASQ Six Sigma Black Belt (SSBB)
The success of Six Sigma deployment in an organization largely depends on the success of individual Six Sigma projects. Organizational stakeholders, including customers, suppliers, and employees, have a strong influence on the implementation of Six Sigma projects. In turn, these projects impact the
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OracleAS 10g Managing Customized Topologies and Distributing Infrastructure Com

OracleAS 10g: Managing Customized Topologies and Distributing Infrastructure Com Oracle
To discuss common deployment topologies and to explain how to install and configure Oracle Application Server components to suit different needs
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Managing and Deploying Six Sigma

Managing and Deploying Six Sigma
"The vision must be followed by the venture. It is not enough just to stare up the steps - we must step up the stairs." Vance Havner, author. However, venturing into Six Sigma is not easy. Deploying Six Sigma is where "the tire hits the road." It requires a lot of hard work and planning. As a Six Sigma Champion, you'll need to plan for and deal with critical
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Cisco CVOICE 8 0 Congestion Rate Limiting AutoQos

Cisco CVOICE 8.0: Congestion, Rate Limiting & AutoQos Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0)
Queuing algorithms are one of the primary ways to manage congestion in a network. Network devices manage an overflow of arriving traffic by using a queuing algorithm to sort traffic and determine a method of prioritizing the
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Adobe Air for Flash Developers

Adobe Air for Flash Developers Adobe
Adobe AIR is an application deployment extension used to make applications traditionally destined for the web available as browserless applications. This course explores the basics of AIR deployment for Flash CS4 developers including such topics as creating AIR files, creating AIR application and installer files, customizing AIR application publish
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The Active Directory Infrastructure in Windows Server 2008

The Active Directory Infrastructure in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640)
Windows Server 2008 is the most recent server operating system released from Microsoft. With new roles specific to Active Directory, along with notable improvements in security, networking, and performance, Windows
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Deploying Windows 7 Using Zero-Touch Installation

Deploying Windows 7 Using Zero-Touch Installation Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft offers different deployment tools to deploy Windows operating systems. The most recent addition is Microsoft Deployment Toolkit 2010, which can be used in conjunction with System Center Configuration Manager 2007 to perform Zero-Touch
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Creating a Standard Image to Deploy Windows 7

Creating a Standard Image to Deploy Windows 7 Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft provides various solutions for deploying Windows 7 to client machines in an enterprise environment. Each solution provides advantages and disadvantages and depends on the company's requirements. One solution is Windows Automated Installation Kit for Windows
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Deploying Windows 7 Using WDS and USMT

Deploying Windows 7 Using WDS and USMT Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft offers many deployment tools for deploying Windows 7 throughout entire networks. Deciding which tool to use depends on many factors, including network configuration, cost, and down-time. Windows Deployment Services, one of the tools available, can be used
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Deploying Windows 7 Using Lite-Touch Installation

Deploying Windows 7 Using Lite-Touch Installation Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Microsoft provides many different deployment strategies for deploying Windows operating systems and applications. Recently Microsoft released the Microsoft Deployment Toolkit 2010, which provides faster deployment times using standardized desktop and
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Planning for Windows 7 Deployment

Planning for Windows 7 Deployment Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator
Windows 7 is Microsoft's latest client operating system for IT infrastructure environments. Microsoft has improved and added new tools to help deploy Windows 7 throughout networks using images. Administrators can use tools provided by Microsoft to analyze their IT
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Group Policy Objects Strategy in Windows Server 2008

Group Policy Objects Strategy in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Active Directory Configuration (Exam 70-640)
New Group Policy features in Windows Server 2008 allow for improved centralized management and configuration of computers in an Active Directory (AD) environment. Group Policy Management Console (GPMC) version 2 is a
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Cisco Switch 1 0 Integrating Wireless LANs into a Campus Network

Cisco Switch 1.0: Integrating Wireless LANs into a Campus Network Cisco Cisco Certified Design Professional (CCDP ) 642-813 Implementing Cisco IP Switched Networks (SWITCH) v1.0
Wireless LAN (WLAN) is an access technology that has an increasing significance for network access in offices, factories, hotels, and airports, and at home. WLANs are often compared to standard LANs and are often
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RFID Technology Business Applications

RFID Technology & Business Applications
To recognize the applications of RFID technology, how it operates, the function of the EPCglobal Network, and determine how to implement RFID in an organization based on business and deployment issues.
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Cisco Route 1 0 EIGRP Implementation for the Enterprise

Cisco Route 1.0: EIGRP Implementation for the Enterprise Cisco Cisco Certified Design Professional (CCDP ) 642-902 Implementing Cisco IP Routing (ROUTE) v1.0
In routing environments, Enhanced Interior Gateway Routing Protocol (EIGRP) offers benefits and features over historical distance-vector routing protocols such as Routing Information Protocol version 1 (RIPv1). These benefits include
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Server Application Virtualiztion in MS Win Server 2008

Server & Application Virtualiztion in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator
Enterprise Administrators must be knowledgeable about the features and benefits virtualization technologies have to offer and how these technologies can help them reduce costs and administrative resources. This course covers key virtualization
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Application Access Delivery in MS Win Server 2008

Application Access & Delivery in MS Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Enterprise Administrator
One of the administrative tasks to consider when making network design and infrastructure plans is the business's requirements for application availability, deployment, and management. This can involve the need to make desktop environments or
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Certificate Services SANS High Availability in Win Server 2008

Certificate Services, SANS & High Availability in Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator
Active Directory Certificate Services is a built-in Certificate Authority that is included with Windows Server 2008. Certificate Authorities are responsible for issuing certificates that validate the identity of users and can be used to
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Win Server 2008 Application Server Mgmt App Provisioning

Win Server 2008 Application Server Mgmt. & App. Provisioning Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator
Windows Server 2008 builds on previous Windows Server Terminal Services capability and adds an all new and powerful virtualization hypervisor layer Hyper-V. This course covers Terminal Services Web Access, RemoteApp, Gateway, Session Broker, and
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Managing File Servers Data Provisioning in Win Server 2008

Managing File Servers & Data Provisioning in Win Server 2008 Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator
Using Windows Server 2008, you have the ability to share files and folders immediately after deployment without any special configuration. However, to optimize sharing and access more granular file sharing tools, the File Services role should be
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Planning Windows Server 2008 Deployment

Planning Windows Server 2008 Deployment Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator
Windows Server 2008 includes a number of enhancements to the standard Windows deployment model. This course covers deployment options, BitLocker drive encryption, and network configuration considerations including DNS and IPv6. This course is one in a series that
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Customer Driven Process Improvement From Customer Needs to Process Requirements

Customer Driven Process Improvement: From Customer Needs to Process Requirements
Analyzing and understanding voice of the customer data is an important first step in managing customer-driven process improvement. This data reveals important information about customers' needs, perceptions, and attitudes. But what do you do with the insights you gain from it? Translating the voice of the
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Identifying Resolving Windows 7 Application Issues

Identifying & Resolving Windows 7 Application Issues Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician
With the deployment of a new Operating System version comes the possibility of installation or operation issues of software and applications developed for previous OS versions. Software errors can be encountered during the installation,
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MS Windows 7 First Look for IT Professionals

MS Windows 7: First Look for IT Professionals Microsoft
Windows 7 is the latest evolution in the Windows workstation product line of operating systems. Windows 7 builds on the accomplishments of Windows Vista and adds enhancements to create an increasingly easy environment to manage. This course looks at the SKUs of Windows 7 that will be available and discusses what is appropriate depending
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Deploying Windows Server 2008 Servers

Deploying Windows Server 2008 Servers Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Applications Infrastructure Configuration (exam 70-643)
Windows Server 2008 is the most recent server operating system released from Microsoft. Windows Server 2008 introduces a new updated and redesigned deployment service, formerly known as Remote Installation Services. Windows
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Cisco CVOICE 8 0 Introduction to Voice Gateways

Cisco CVOICE 8.0: Introduction to Voice Gateways Cisco CCNP Voice (formerly known as CCVP) 642-437 Implementing Ciso Voice Communications and QoS v8.0 (CVOICE v8.0)
Cisco voice gateway relays high quality voice and fax traffic across an IP network. This course describes the operational modes of a voice gateway and how it fits in the Cisco Unified Communications architecture. It explains the
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Cisco IUWNE 1 0 Wireless Fundamentals

Cisco IUWNE 1.0: Wireless Fundamentals Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0
Wireless network deployment has exploded in recent years. The use of wireless devices went quickly from early adoption in sites where cabling was difficult or impossible, to widespread use in home networks. The change
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Cisco IUWNE 1 0 Unified Wireless Network Basic Architecture

Cisco IUWNE 1.0: Unified Wireless Network Basic Architecture Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0
Depending on the size of a wireless network, the number of deployed access points (APs) can run from a single AP to thousands on a single campus. As WLANs get bigger and the number of devices grows,
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Cisco IUWNE 1 0 Access Point Management

Cisco IUWNE 1.0: Access Point Management Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0
The primary function of an access point is to provide entry onto a network to wireless clients. However, access points can also be expected to monitor channels to detect rogues or interference, locate devices, or help
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Cisco IUWNE 1 0 WLAN Security Basics

Cisco IUWNE 1.0: WLAN Security Basics Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0
Early security for wireless communication was weak, as the IEEE 802.11 standard was designed for ease of deployment in residential homes instead of in enterprise environments. With the widespread adoption of wireless
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Cisco IUWNE 1 0 WLAN Maintenance Troubleshooting

Cisco IUWNE 1.0: WLAN Maintenance & Troubleshooting Cisco Cisco Certified Network Associate Wireless (CCNA Wireless) 640-721 Implementing Cisco Unified Wireless Networking Essentials 1.0
Troubleshooting wireless networks presents a unique set of challenges. Unlike wired LAN users, wireless clients are mobile and their relative position within a building is often the most likely culprit in
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Configuring Deploying Web Application with VB 2008 and ASP Net 3 5

Configuring & Deploying Web Application with VB 2008 and ASP.Net 3.5 Microsoft
Visual Studio 2008 and ASP.NET 3.5 provide various methods for configuring and deploying web applications. This course will cover the ways you can configure web applications and the tools you can use to deploy them, highlighting the pros and cons of each. Specific topics covered include configuring ASP.NET 3.5 web
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Application Configuration Deployment with VB 2008

Application Configuration & Deployment with VB 2008 Microsoft
The configuration and deployment of a .NET Windows Forms application is an important part of the development life cycle. This course covers how to install a Windows Forms application and configure application permissions using ClickOnce deployment. Specific areas covered include ClickOnce deployment, using the Windows Installer,
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Customizing Deploying WPF Applications with VB 2008

Customizing & Deploying WPF Applications with VB 2008 Microsoft
The ability to deploy and distribute applications to various locales is a necessity in today s global economy. This course examines how Windows Presentation Foundation (WPF) allows you to customize the look and feel of an application based on user culture. It also demonstrates how applications are deployed and managed after they
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NET Framework 4 0 Configuring Deploying Web Apps with VB 2010

.NET Framework 4.0: Configuring & Deploying Web Apps with VB 2010 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515)
Visual Studio 2008 and ASP.NET 4.0 provide various methods for configuring and deploying web applications. This course will cover the ways you can configure web applications and the tools you can use to deploy them,
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Deploying SQL Server 2008 Integration Services Package

Deploying SQL Server 2008 Integration Services Package Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448)
This course discusses the deployment and execution of SQL Server Integration Services (SSIS) packages. Once packages have been created, they must be deployed to a production server. This course gives an
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Deploying Delivering SQL Server 2008 Reporting Services Reports

Deploying & Delivering SQL Server 2008 Reporting Services Reports Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448)
This course discusses features and tasks performed by administrators when working with SQL Server 2008 Reporting Services (SSRS) reports and content. After reports have been created and
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Managing SSIS Packages in SQL Server 2008

Managing SSIS Packages in SQL Server 2008 Microsoft Microsoft Certified Technology Specialist SQL Server 2008, Business Intelligence Development and Maintenance (Exam 70-448)
This course discusses managing SQL Server Integration Services (SSIS) packages. Once packages have been created, they must be deployed to a production server and then managed by administrator and users. This course
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Deployment Topology Availability

Deployment Topology & Availability Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides insight to planning SharePoint deployment topology and availability. This
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Designing a Sharepoint 2010 Physical Architecture

Designing a Sharepoint 2010 Physical Architecture Microsoft Microsoft Certified IT Professional SharePoint Administrator 2010
Microsoft SharePoint 2010 is a business collaboration platform where people can collaborate, set up web sites, manage documents, and provide intelligence to make key business decisions. This course provides an overview to planning SharePoint deployment, both logical
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NET Framework 4 Configuring Deploying Web Applications with C 2010

.NET Framework 4: Configuring & Deploying Web Applications with C#2010 Microsoft Microsoft Certified Technology Specialist .Net Framework 4, Web Applications Development (Exam 70-515)
Visual Studio 2008 and ASP.NET 4 provide various methods for configuring and deploying web applications. This course will cover the ways you can configure web applications and the tools you can use to deploy
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From Online Training Directory
Basics of Organizational Communication
Communication is the most important determining factor for success in the business world. This course is a must for those wishing to become effective communicators. Content Includes such topics as a verbal and non-verbal communication, persuasion, conflict and anger, and listening. User is given 1 year access to this course.
Organizational Communications Communication is the most important
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Basics of Organizational Communication
Writing for Business Professionals
This course is designed to give you an understanding of the writing environment and in particular the business writing environment. This course will teach you what to cover in your writing and how to outline to produce a better document. The course will also cover how to get the readers attention as well as how to build professionalism into your business writing skills. User is given 1 year
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Microsoft Exam 70-643: TS: Windows Server 2008 Applications Infrastructure, Configuring Certification Training Course
The MCTS 70-643 Windows Server 2008 Applications Infrastructure Configuring training course teaches students to install, configure, maintain, and troubleshoot an Internet Information Services (IIS) 7.0 Web Server in Windows Server 2008, to migrate and deploy Windows Server 2008, and to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. Upon completing the 70-643
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Microsoft Exam 70-646: PRO: Windows Server 2008, Server Administrator Certification Training Course
The 70-646 PRO Windows Server 2008, Server Administrator training course teaches students to how to plan a Windows Server 2008 deployment, plan and implement Windows 2008 Security, plan a server update maintenance schedule, manage application versioning in Windows Server 2008, and troubleshoot hardware, software and network issues. 1 year access is given for this course of study which allows its
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From 123-CBT Computer Based Training
Optional ASP NET Features and Finalizing ASP NET Applications
To introduce web services and custom server controls for ASP.NET web development, and to explain error handling, configuration, deployment, and security for ASP.NET applications
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Optional ASP NET Features and Finalizing ASP NET Applications
Application Deployment in NET
To describe all available deployment options for packaging and distribution
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Deployment of Windows-Based NET Applications
To deploy a Windows-based application or component.
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Planning and Starting the Deployment of a NET Web Application
To outline the primary considerations and decisions that a developer needs to make when planning the deployment of a .NET web application, and to explain the appropriate use and installation of private and shared assemblies in that deployment
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Using Visual Studio NET to Deploy a Web-based Application
To explain and demonstrate how to use Visual Studio .NET to create, configure, and deploy a web-based application
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Microsoft Office 2000 - Deployment and Administration
To introduce some of the tools and techniques available for installing, deploying, and maintaining Microsoft Office 2000
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WebSphere 5 0 Application Assembly and Deployment
To demonstrate assembly and packaging in WebSphere and how to deploy an enterprise application
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Project Server 2003 Implementing Project Server and Planning Client Deployment
To install Project Server 2003 and plan client deployment
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Deploying and Troubleshooting Exchange 2000 Server
To describe how to use deployment techniques and how to troubleshoot problems with Exchange 2000 Server
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Exchange Server 2003 Designing and Planning Deployment
To discuss how to design and plan Exchange Server 2003 deployment
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Exchange Server 2003 Planning for Active Directory and Designing a Messaging In
To discuss how to plan and design Active Directoy integration, multiple forest deployment, general administration, and organization infrastructure in Exchange Server 2003
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Packaging and Deployment in Rational Application Developer
To package and deploy applications in Rational Application Developer
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Application Stability and Deployment in C NET Applications
To recognize the importance of application vulnerability testing, perform assembly vulnerability testing tasks, and identify best practices for hardening ASP .NET applications
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Application Stability and Deployment in VB NET Applications
To recognize the importance of application vulnerability testing, perform assembly vulnerability testing tasks, and identify best practices for hardening ASP.NET applications.
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Windows 2000 - Migration Design Deployment
To show how to upgrade Windows NT 3.5x or 4.0 to Windows 2000, maintain network services during migration, and set up the Active Directory
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User State Migration
The process of migrating users? documents and settings from one operating system to another is called user state migration. Migrating user settings within and enterprise environment has typically been a complex process due to the number of computers and users involved, however with careful planning and utilization of the new User State Migration Tool migration issues should be reduced. This course
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Introduction to Microsoft Office 2007
The Microsoft Office 2007 system incorporates both server and client side components that provide a number of benefits for companies of any size. Deploying Microsoft Office 2007 in a network environment merits thorough planning and selection of appropriate deployment methods and tools. This course identifies the necessary steps in preparing and planning for Office 2007 deployment, how to build and
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Deploying Windows Vista
Microsoft Windows deployment technologies have evolved significantly since Windows XP, and understanding the Windows Vista deployment tools and how they interconnect is the first step in executing a successful Windows Vista deployment project. This course provides insight into the necessary steps in the planning and deployment process, an introduction to the various deployment tools that should be
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Application Compatibility Toolkit
Application compatibility is one of the most important challenges faced by administrators when deploying new operating systems. The Application Compatibility Toolkit 5.0 (ACT) allows enterprises to identify application compatibility issues when preparing for Windows Vista deployment. This course discusses the application compatibility process and common mitigation methods, demonstrates how to
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Automated Installation of Windows Vista
Installing Microsoft Windows Vista has been greatly simplified with a set up process that relies on image-based installation architecture. Not only does Windows Vista provide a new image and deployment platform, but it provides a collection of tools used for ease of deployment automation. This course introduces robust deployment tools such as Windows Automated Installation Kit (AIK) and its
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Deploying Vista using BDD 2007
Business Desktop Deployment (BDD) 2007 provides a flexible framework for deploying Windows Vista and Office 2007 in organizations of varying sizes. The BDD 2007 introduces the new Deployment Workbench, which enables administrators to build and manage multiple OS configurations, define network deployment points, inject drivers, attach language packs, and chain applications. This course demonstrates
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Fundamentals of Cisco CallManager
To deploy a Cisco CallManager server in a cluster using a supported IP Telephony deployment model.
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Introduction to Cisco Voice Design Concepts
To identify voice design principles and outline guidelines for successful integrated network deployment
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E-Learning Essentials Part 1 E-Learning and Successful Strategy

This Course is designed to cover the broad offerings within the scope of e-learning and the various challenges that arise in implementing an e-learning solution. It places e-learning within the context of learning and knowledge management and the role of e-learning in harnassing an organizations's intellectual and human assests. The course covers the importance of a clear and effective strategy
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Microsoft Visio 2003 Expert User

This course focuses on the advanced features in Microsoft Visio 2003. This will help the learners create specialized diagrams by using different shapes and wizards provided by Visio 2003.
Learn To:
Identify drawing operations that you can perform to create new shapes from existing shapes in a Microsoft Visio 2003 drawing.
Assign a shape to a new layer in Microsoft Visio 2003.
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E-Learning Essentials Part 2 Marketing Your Solution

This course covers the aspects of marketing that are essential to marketing an e-learning solution within an organization. It focuses on the required change of organizational mindset to one that supports anytime, anywhere learning. The three important marketing channels are covered - through a champion, culture change and communication plan. The course then looks at each of the key player groups
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Brand Management Developing a Brand Strategy

Brand Management: Developing a Brand Strategy gives you information on building, defending, and developing brand equity as well as introducing new brands. The program also explains the processes for developing secondary and sub-brands. Additionally, the program provides you with guidelines for building brand extensions and releasing a brand internationally. By applying the information in this
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E-Learning Essentials Part 3 Deploying Measuring Your Solution

The third course in this curriculum focuses on issues of deployment and measurement of an e-learning solution. Regarding deployment, technological, interoperability and multi-site challenges are addressed, as well as using the Internet, choosing the right platform, managing learners and learning objects. The final area to be covered is that of measuring the e-learning solution, integrating
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Sales Skills The Fundamentals

In Sales Skills: The Fundamentals, participants will learn the six basic steps of the sales process, how to understand their client's decision-making practices, and the meanings of commonly used sales terms. In addition, participants will learn how to establish credibility and how to take a proactive approach to sales. Learn To Ask specific questions to understand
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Sales Skills Prospecting Addressing Needs

In Sales Skills: Prospecting and Addressing Needs, participants will learn how to understand their client's decision-making practices. They will also learn how to research prospective clients, how to apply guidelines for making a sales call, and how to build a sales network. In addition, they will learn how to create win-win situations when finding solutions for clients. Learn To
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Sales Skills Overcoming Obstacles

In Sales Skills: Overcoming Obstacles, participants will learn how to identify a client's key issues, how to differentiate between benefits and features, and how to anticipate objections. Participants will also learn how to create and deliver an effective sales presentation that is geared toward their client's key issues, as well as how to overcome a customer's objections. Learn To
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Brand Management Integrated Marketing

Brand Management: Integrated Marketing gives you information about integrated brands. The program provides you a process for integrating a brand throughout your company. Additionally, the program defines brand diver components and how these components can be used to communicate an integrated brand through the appropriate media. The program also provides you with guidelines and processes for
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Sales Skills Gaining Customer Commitment

In Sales Skills: Gaining Customer Commitment, you will learn how to establish credibility and develop relationships with your clients, as well as what questions you should ask clients when determining their needs. You will also learn the three stages of need, how to determine which stage of need a client is in, and how to help clients envision themselves benefiting from your product or service. In
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Sales Skills Developing a Winning Strategy

In Sales Skills: Developing a Winning Strategy, you will learn how to research market conditions and analyze your competitors using a SWOT matrix. You will also learn the steps of the consulting strategy and what questions you should ask when planning solutions for clients. In addition, you will learn the steps to take to help clients find solutions to their needs. Learn To
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Sales Skills Effectively Closing a Sale

In Sales Skills: Effectively Closing a Sale, you will learn how to focus on clients' key issues when speaking to them, why product demonstrations are beneficial, and why it is important to speak with satisfied clients. You will also learn how to recognize buying signals, how to respond to resistance, and what to do if a sales meeting becomes uncomfortable. In addition, you will learn when to close
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Brand Management Branding on the Web

Brand Management: Branding on the Web gives you information about branding on the Internet. The program provides you with processes for branding on the Internet, creating a secondary brand on the Internet, and how to introduce a brand on the Internet. Additionally, the program provides you with guidelines for each process as well as guidelines for developing effective Internet brand names. By
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Professional Selling Over the Phone Preparation Strategies

Professional Selling Over the Phone: Preparation and Strategies offers the student guidelines for preparing the teleselling workspace and maximizing telesales calls. The program provides processes for preparing telesales scripts and managing telesales calls. In addition, the program offers the student examples of communication techniques, such as implementing components of an effective voice,
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Professional Selling Over the Phone Prospecting

Professional Selling Over the Phone: Prospecting offers the student examples of sources for finding telesales prospects and information to leave on prospects' voice mail. The program provides a process for maintaining a positive attitude and identifies the components of the soft sell. In addition, the program offers the student guidelines for building and maintaining relationships with prospects.
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Professional Selling Over the Phone Closing a Sale

Professional Selling Over the Phone: Closing a Sale offers the student examples of cross-selling techniques. The program provides processes for gaining feedback from customers, addressing rejection, resolving telesales objections, and closing a sale. In addition, the program offers the student guidelines for preparing to close sales with customers. Learn To
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Sales Management Building a Championship Sales Team

Sales Management: Building a Championship Sales Team teaches students how to ensure the effectiveness of a sales team. The program covers how to be a successful sales manager, how to select sales professionals, and how to build unity in a sales team. The program also focuses on how to interview successfully, how to build relationships and trust within a sales team, how to train sales professionals
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Essentials of Business Law Employment Law

Essentials of Business Law: Employment Law offers the student an overview of employment law essentials. This program identifies the elements of agent and principal relationships, the duties of agents and principals, and ways in which agreements between these two parties are ratified. The program also identifies fair labor laws and labor and management issues, including actions that constitute
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Sales Management Leading a Sales Team

In Sales Management: Leading a Sales Team, you will learn steps for choosing a territory strategy and what factors you need to consider when conducting territory reviews. You will also learn what forecasts sales managers usually develop, the four factors to define when referring to a forecast, and how forecasts are used. In addition, you will learn steps for conducting sales meetings and the best
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Sales Management Motivating Sales Teams to Win

In Sales Management: Motivating Sales Teams to Win, you will learn what you can do to motivate members of your sales team and factors to consider when evaluating motivation levels. You will also learn about various compensation practices to help you keep top performers, as well as how to identify opportunities to improve and how to address substandard performance. Learn To
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Consulting Skills Building Consulting Relationships

Consulting Skills: Building Consulting Relationships explains how to determine whether your organization could benefit from a consultant's services. It also teaches how to manage internal resistance to consultants, how to communicate effectively with consultants, and what to include in a legally binding consulting contract. Learn To Identify the steps to determine
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Consulting Skills The Consulting Process

Consulting Skills: The Consulting Process explains your responsibilities throughout the seven-step consulting process. It identifies the processes for selecting a problem resolution, implementing the solution, and closing the consulting contract. Learn To Identify the steps for creating an outline of need. Follow the process for choosing
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Essentials of Business Law The Legal Environment

Essentials of Business Law: The Legal Environment offers the student an overview of the information needed to identify the functions, classifications, and sources of law. The program identifies the structure of the state and federal court system, as well as trial procedures, jurisdiction issues, and alternative resolution methods. The program also details crimes and torts relating to businesses,
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Consulting Skills Serving as an Internal Consultant

Consulting Skills: Serving as an Internal Consultant explains consulting roles and the skills required to succeed as an internal consultant. It identifies the processes for resolving conflict, making ethical decisions, and overcoming resistance to change as an internal consultant. Learn To Identify the advantages of internal consultants.
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Strategic Management Establishing Strategic Focus

Strategic Management: Establishing Strategic Focus offers the student an overview of the information required to identify appropriate terms and language associated with strategic management, recognize benefits gained from a successful strategic plan, and learn why some organizations avoid implementing strategic management. The program describes the proper steps for effective decision making, and
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Strategic Management Analyzing Strategic Options

Strategic Management: Analyzing Strategic Options offers the student an overview of the information required to develop an effective strategic option, consider appropriate issues when performing a strategic audit, and use the SWOT review to analyze a company's situation. The program describes how to evaluate internal resources, capabilities, and core competencies, and analyze external factors,
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Strategic Management Developing a Successful Process

Strategic Management: Developing a Successful Process offers the student an overview of the information required to identify the components that comprise an effective planning document and organize an appropriate strategic business plan. The student will learn the proper guidelines to get the plan accepted as well as the correct steps to implement, execute, and monitor the plan effectively.
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Competitive Intelligence Implementing a Competitive Intelligence System

Competitive Intelligence: Implementing a Competitive Intelligence System offers the student an overview of what competitive intelligence (CI) entails, and how to develop and implement a CI system in an organization. The program covers in detail the benefits of having CI in an organization, as well as the steps of the CI process. It also covers the types of CI systems and how to select one.
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Quality Management The Quality Management Process

Quality Management: The Quality Management Process offers the student an overview of the fundamentals of quality management, the costs of quality, and how to achieve quality through customer orientation. The program also outlines how to achieve daily quality management, identify variation in processes, and control costs. Learn To Identify the role of management in
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Competitive Intelligence Analysis Dissemination

Competitive Intelligence: Analysis and Dissemination offers the student an overview of the competitive intelligence (CI) process and how to analyze and distribute results in an organization. The program covers in detail how to ensure collecting accurate information and the available techniques for analyzing industry, market, and company information. It also covers the steps for distributing CI
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Competitive Intelligence Researching Online

Competitive Intelligence: Researching Online offers the student an overview about the Internet, online technology, and collecting information online. The program covers in detail guidelines for using the Internet, differences between free and commercial online sources, and ways to track new information automatically. It also covers the steps for developing a search strategy, commands for using
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Quality Management Quality Management Tools

Quality Management: Quality Management Tools offers the student an overview of tools used to analyze a company's current performance and problem causes, as well as tools used to generate ideas and organize data. The program details the purposes of and steps for creating flow charts, check sheets, histograms, run charts, control charts, cause-and-effect diagrams, Pareto charts, scatter diagrams,
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Managing Business Risk Developing a Risk Management Plan

Managing Business Risk: Developing a Risk Management Plan teaches learners about the various risk management models as well as factors that influence the risk management function in organizations. Students will also learn about the risk management environment that organizations face and the methods used to assess those risks. Learn To Identify the differences
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Managing Business Risk Risk Assessment Control

Managing Business Risk: Risk Assessment and Control teaches learners about risk identification and environmental scanning. Students will also learn about evaluation and control of risk within organizations and the methods for classifying various organizational risks. Learn To Identify typical information sources used in an environmental scan.
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Managing Business Risk Financing Contingency Planning

Managing Business Risk: Financing and Contingency Planning teaches learners how to identify the dimensions of risk financing and to identify the various categories of risk financing tools. Students will also learn about the major responsibilities of contract management and the importance of developing a business contingency plan. Learn To Identify the categories
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Principles of Marketing Fundamentals of Marketing

Principles of Marketing: Fundamentals of Marketing offers the student an overview of the information required to identify key marketing terms, language, and concepts. The program details the elements of the marketing mix, the stages of the product life cycle, and the proper steps to implement the market segmentation process. Learn To Apply appropriate terms or
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Microsoft FrontPage 2003 Proficient User

This course will address the core features of FrontPage 2003, giving learners a solid foundation in essential FrontPage 2003 skills.
Learn To:
Match elements of the FrontPage 2003 environment with their functions.
Identify the Web editing views.
Identify functions of the basic toolbar buttons.
Identify methods for formatting text.
Identify the different text alignments.
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CompTIA Server 2005 Troubleshooting Disaster Recovery

This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and
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Microsoft Project 2003 Fundamentals

This, the first of a two-part curriculum, covers fundamental Project 2003 skills used in the areas of Task, Calendar, and Outlining management, manipulation of data, views and reports, and project updating, tracking, and conflict resolution.
Learn To:
Match Microsoft Project 2003 products with their features.
Identify component parts of the Microsoft Project 2003 interface.
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Paint Shop Pro 9 Enhancing Your Images

This course provides you with an overview of various tools available in Paint Shop Pro. You'll learn how to automate repetitive tasks and process multiple images. In addition, you'll learn how to apply effects to add unique and creative effects to your photos. Moreover, you'll learn about using the brush, paint, and art media tools to enhance your photos. Finally, you'll learn about erasing and
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Paint Shop Pro Studio

This course introduces you to various elements on the Paint Shop Pro Studio interface. You'll learn how to use Paint Shop Pro Studio for restoring and enhancing photos. You'll also learn to create greeting cards and caricatures. Finally, you'll learn about sharing photos over the Web/Internet.
Learn To:
Identify elements of the Paint Shop Pro Studio main window.
Get photos into
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Visual InterDev 6 0 Building Web Sites and Pages

C ourse Overview
This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and
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Oracle 11i10 Order to Cash Basic Pricing

This course provides an overview of basic pricing in Order to Cash lifecycle. Additionally, the course elaborates on the tasks involved in creating and managing price lists. You also learn about pricing entities such as price agreements, formulas, qualifiers, modifiers, and pricing attributes.
Learn To:
Identify features of Order Pricing.
Match Order Pricing entities with their
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Oracle Workflow 11i10 Managing Customizing Workflow Processes

This course covers features, types, and attributes of PL/SQL documents. It also covers how to include PL/SQL documents in messages. Further, it covers forced synchronous processes, selector/callback functions, standard API used to define selector/callback functions, and the code to define a selector/callback function. It also covers master/detail coordination activities. In addition, it covers how
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Oracle Workflow 11i10 Configuring Oracle Workflow Components

This course covers the mandatory and optional tasks that are performed to set up Oracle Workflow. It also covers features of service components and specific service components including agent listeners and notification mailers. Finally, it covers queue propagation and agent activity details.
Learn To:
Identify the mandatory steps for setting up Oracle Workflow.
Identify options
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Oracle Workflow 11i10 Workflow APIs Procedures Error Handling

This course covers Workflow Engine, background engines, PL/SQL procedures, workflow process APIs, Business Event System APIs, and error handling. It also covers abstract data types used by the Business Event System, event data generate functions, queue handlers, and subscription rule functions, and the error-handling features of workflow processes.
Learn To:
Identify features of the
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Oracle Workflow 11i10 Interacting with Processes Notifications

Oracle users and end users with knowledge of Oracle 9i SQL and PL/SQL, navigating Oracle Applications 11i, and Oracle 11i E-Business Essentials for Implementers.
Learn To:
Identify options for testing a workflow process.
Identify options for administering workflow processes by using the Administrator Monitor.
Identify options for administering workflow processes by using the
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Oracle Workflow 11i10 Business Event System Subscriptions

This course covers business events, event subscriptions, and event activities. It specifies the features and options to define and maintain business events, event subscriptions, and event activities. It also covers several standard activities that help manage the contents of event messages.
Learn To:
Identify features of business events.
Identify options that enable you to define
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Oracle Workflow 11i10 Communications Function Activities

This course covers the fundamentals of Oracle Workflow processes. This course covers function activities, activity details, activity attributes, and standard assign activity. You'll learn about Oracle Workflow directory service, local directory service tables, and loading roles in a workflow process definition. The course also covers systems, agents, and external system registration. Finally, it
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Oracle 11i10 System Admin DBA Activities

In this course, learners will be introduced to different tasks and duties a DBA and a system administrator perform to administer Oracle Applications. The tasks and duties discussed in this course are Application DBA duties, folder administration, custom program addition, help customization, and document sequencing.
Learn To:
Identify the steps for assigning resource consumer groups.
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Oracle Workflow 11i10 Components Planning Workflow Processes

This course covers the benefits of using Oracle Workflow in an e-business environment. It provides an overview of the architecture and components of Oracle Workflow. It also covers the components of a workflow process. Further, it covers the steps to plan a workflow process. It also covers various standard activities.
Learn To:
Identify benefits of Oracle Workflow.
Identify
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Oracle Workflow 11i10 Developing Processes

This course covers the steps to diagram and create a workflow process. It also covers the steps to define item types, process activities, item type attributes, lookup types and lookup codes, messages, message attributes, and notifications activities. In addition, it covers the features of item type attributes, notification activities, and embedded regions. Finally, it covers special message
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Oracle 11i10 System Admin Workflow Applications Manager

This course covers the mandatory and optional tasks that are performed to set up Oracle Workflow. It also introduces the learners to Oracle Applications Manager (OAM) and its benefits. In addition, it explores options to monitor system performance, critical activities, and business flows of an organization. Finally, it covers features that help in diagnosing and resolving system issues.
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Crystal Reports v10 Introduction to Report Design Part 2

This course is the second in a three-part series that focuses on organizing and customizing your reports. This course covers the key concepts associated with grouping, selecting, and summarizing fields and data in Crystal Reports v10. In this course, you will also learn to modify settings and format reports.
Learn To:
Identify the options for creating and modifying a group in a
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Crystal Reports v10 Introduction to Report Design Part 3

This course is the last in a three-part series that focuses on the basics of reporting using Crystal Reports v10. This course covers various ways of manipulating report data. In Crystal Reports, various features such as formulas, parameter fields, charts, and report alerts can be used to make reports easy-to-understand, interactive, and visually appealing. This course also introduces the learner
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Oracle 11i10 System Admin Application Function Data Security

In this course, learners will be introduced to the concepts and fundamentals of Oracle Applications Security. This course will also cover various layers of access control in Oracle Applications Security. In addition, it will provide detailed information on two core security layers of access control, Function Security and Data Security.
Learn To:
Identify features of Core Security
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Oracle 11i10 System Admin User Management Resource Auditing

In the Oracle 11i10 Sys Admin: User Management and Resource Auditing course, learners will be introduced to the concepts and implementation of Oracle User Management and resource auditing.
Learn To:
Identify privileges of different types of users in Oracle User Management.
Identify steps in different phases of Oracle User Management implementation.
Identify features of roles.
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Oracle 11i10 System Admin Concurrent Management Profile Options

In this course, the learner will be introduced to the concepts and setup of concurrent programs and profile options management.
Learn To:
Identify features of concurrent processing.
Schedule concurrent requests.
Identify the uses of different options in the Requests window.
Identify features of defining a concurrent manager.
Identify benefits of parallel concurrent
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Oracle 11i10 System Admin Printer Management Form Personalization

The course covers concepts and tasks associated with printer management, such as registering a new printer, printing with the pasta utility, and customizing print options. The course also focuses on demonstrations essential for personalizing forms. In addition, the course contains information about the basic, intermediate, advanced, and administrative concepts related to forms personalization.
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Oracle 11i10 System Admin Personalization Workflow Components

In this course, learners will be introduced to the concept and configuration of personalizations at different levels. The course also introduces the learners to the benefits of the workflow process and describes different types of workflow components.
Learn To:
Identify features of personalizations.
Match the profile options configured to enable or disable page personalization
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Oracle 11i10 Project Foundation Fundamentals Part 1

Oracle 11i10 Project Foundation Fundamentals: Part 1 introduces the common features of different Oracle products in the Oracle Enterprise Project Management Solutions suite. The course will also cover the integration of different Oracle Applications with Oracle Projects. Additionally, the course will provide information on setting up set of books and defining organizations for Oracle Projects.
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Oracle 11i10 Project Foundation Fundamentals Part 5

Oracle 11i10 Project Foundation Fundamentals: Part 5 introduces the learner to the processes involved in setting up project templates and tasks in Oracle Projects. The course also introduces the concept of extending project functionality and project lifecycles.
Learn To:
Identify features of a project template.
Identify the steps to define a project template.
Identify the uses
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Oracle 11i10 Order to Cash Tax Accounting Period Closing

This course provides an overview of the Tax Accounting process. It describes the steps for setting up tax and tax profile options. It also covers defining tax codes, tax rates, and tax groups. In addition, the course elaborates on the period-closing process.
Learn To:
Identify key concepts related to tax in Oracle 11i10 Order to Cash.
Identify the steps for setting up tax.
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Oracle 11i10 Order to Cash Setting Up Processing Receipts

This course elaborates on the process of setting up and applying receipts. The course also covers concepts related to handling chargebacks, adjustments, claims, balance segments, and non-manual receipts.
Learn To:
Identify key concepts related to the receipt setup process.
Identify options for defining Receivables activities.
Identify options for defining a bank.
Identify
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Oracle 11i10 Order to Cash Shipping Overview Setups

This course provides an overview of the shipping process in the Order to Cash lifecycle. Additionally, the course elaborates on the shipping setups including the shipping parameters, shipping rules, freight settings, shipping document sets, and regional settings.
Learn To:
Identify key concepts related to the shipping process.
Identify key concepts related to managing the shipping
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Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin

Course Overview This course focuses on how to implement and troubleshoot group policy. How to manage and troubleshoot user environments using group policy, and how to manage and troubleshoot software deployment using group policy. L earn To: Create a Group Policy object. Configure administrative template settings. Deploy software by using Group Policy. Redirect user folders
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Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation

Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for
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Microsoft FrontPage 2003 Expert User

This course covers higher-level skills of working with FrontPage, including web components and style sheets, advanced forms and data driven pages, and non-HTML technologies and Share Point Services.
Learn To:
Create a table of contents for a Web page.
Insert a photo gallery into a Web page.
Identify features of advanced controls that can be inserted in a Web page.
Identify
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Macromedia Flash MX 2004 Getting Started

This course introduces learners to the basics of Macromedia Flash MX 2004. The course has two units, Flash MX 2004 Fundamentals and Movie Clips and ActionScript. The Flash MX 2004 Fundamentals covers the toolbar, menu bar, frames, layers, colors, and tweening. The Movie Clips and ActionScript unit introduces the concept of movie clips and covers the basics of ActionScript.
Learn To:
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Macromedia Flash MX 2004 Fundamentals of ActionScript

This course introduces learners to the basics of ActionScript. The course has four units. Understanding ActionScript introduces learners to the new features of ActionScript 2.0 and provides them with a broad-level framework. Working with ActionScript covers the main aspects of ActionScript namely, handling events, using the ActionScript syntax, and working with data. Working with Functions and
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Oracle Database 10g Administration Workshop II Part 4

This course will teach learners to configure an Oracle database for multilingual applications and distributed database access. Learners will learn how to use various database technologies, such as Resource Manager, the Scheduler, and materialized views.
Learn To:
Identify features of Automatic Storage Management (ASM).
Identify features of Automatic Storage Management (ASM)
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Oracle Database 10g Administration Workshop II Part 3

This course covers various functions of the Flashback technology. In addition to performing flashback operations at the database level, you can flash back a table or recover a table that has been dropped by mistake. The course also covers the tools used to monitor and improve database performance as well as detect and repair database corruption.
Learn To:
Identify features of
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Oracle Database 10g Adminsitration Workshop I Part 3

This course provides an understanding of the Database Security. This course will help the learner to understand the benefits of database auditing and monitoring. It also covers Database Listeners and Services. The concept of shared and dedicated servers is also covered. After going through this course, the learners would be able to tune the system for best performance by configuring automatic
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Oracle Database 10g SQL Fundamentals I Part 2

In this course, the learner will learn how to use the advanced features of SQL, such as advanced querying and reporting, schema objects, manipulating large data sets, and storing and retrieving dates according to different time zones. The learner will also learn the concepts of controlling access and privileges for schema objects and using advanced subqueries. .
Learn To:
Identify
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Oracle Database 10g PL SQL Fundamentals Part 1

In this course, the learner will get familiar with the procedural language to access Oracle database. The learner will learn how to write and use anonymous PL/SQL blocks, program constructs, simple and composite PL/SQL data types, programming guidelines, and accessing and manipulating data using PL/SQL. Additionally, the learner will also learn how to write and use PL/SQL program units, such as
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Oracle Database 10g SQL Fundamentals I Part 1

In this course, learners will be introduced to the concepts of relational databases and the Oracle Database 10g database technology. Additionally, the learners will be introduced to the powerful SQL programming language and its features.
Learn To:
Match the different phases of system development life cycle (SDLC) with their features.
Identify features of an Entity Relationship
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Oracle Database 10g Administration Workshop II Part 2

This course will teach learners to use RMAN and explain the various RMAN commands. Diagnostic sources, non-critical recovery, and incomplete recovery concepts are also covered in this course. Learners will also learn how to perform incomplete recovery.
Learn To:
Match various RMAN commands with their features.
Distinguish between the methods for issuing RMAN commands.
Identify
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Oracle Database 10g Administration Workshop I Part 4

Learners will gain a conceptual understanding of the Oracle database architecture and how its components work and interact with one another. Learners will also be taught about undo management, lock management, and backup and recovery techniques.
Learn To:
Identify benefits of undo data.
Identify features of undo segments.
Identify undo management tasks that a DBA should perform
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Oracle Database Administration Workshop I Part 2

Oracle Database 10g is the first database designed for enterprise grid computing, the most flexible and cost-effective way to manage enterprise information. This course covers salient aspects of Oracle Database 10g such as user and data management. The basic aspects of database management such as database integrity constraints, transferring data, and defining tables and schemas has been discussed
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Macromedia Captivate 1 0 Getting Started

This course provides an overview of the features and tools of Macromedia Captivate that allow developers to create software demonstrations and interactive simulations.
Learn To:
Identify the key features of the working environment in Macromedia Captivate 1.0.
Identify the workflow in Macromedia Captivate 1.0.
Identify the movie types in Macromedia Captivate 1.0.
Record and
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Macromedia Captivate 1 0 Developing Movies

This course is the second in a three-part series that focuses on the adding of components while creating Captivate movies. This course also introduces the user to the basics of customizing a Captivate movie.
Learn To:
Identify the steps to add images, buttons, click boxes, text entry boxes, and rollover captions to a slide.
Identify the steps to add audio and playback controls to
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Macromedia Captivate 1 0 Movies Quizzes MenuBuilder

This course provides information on the advanced features of Captivate, particularly with reference to e-learning content and MenuBuilder projects.
Learn To:
Identify custom recording options.
Identify preferences you can set for a movie.
Identify options for resizing a movie.
Identify the options for editing audio timing.
Identify the steps for exporting and importing
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Advanced Six Sigma The Improve Control Phases of DMAIC

The Improve phase in the DMAIC model of Six Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process.
Learn To:
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Advanced Six Sigma The Measure Analysis Phases of DMAIC

The Measure and Analysis phase in the DMAIC model of Six Sigma implementation helps practitioners set standards for performance and quality. Subsequently, these metrics are studied to understand the issues and the causes that deter conformity to the specified standard. This in turn facilitates both preventive and corrective action.
Learn To:
Understand the role of data in the
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Advanced Six Sigma The Define Phase of DMAIC

Six Sigma is a focused, concerted effort to achieve a zero-defect quality level. Using Six Sigma, you can measure how many defects you have in a process, and systematically eliminate them to arrive at a near zero-defect product or process. In this advanced course of implementing Six Sigma, you will use the concepts of Six Sigma and apply them to an organization. You will identify problems,
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Supply Chain Management Using Models

This course provides the learner with an understanding of efficiency and cost savings strategies, utilizing collaboration and technology to maximize the effect of supply chain processing, and product design and product life cycle management as elements of the improvement effort. In addition to, performance measures and metrics, and models for improving all major processes within a supply chain.
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Introduction to E-Commerce

This course provides the learner with an overview of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce.
Learn To:
Introduction to
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Building Cisco Remote Access Networks Part 1

This is the first in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course starts with coverage of the basics of WAN technologies and components. The areas then covered are: security in expanding networks, the configuration of asynchronous connections, and controlling network access through PPP.
Learn To:
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Building Cisco Remote Access Networks - Part 2

This is the second in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) v2.0 exam. The course offers an overview of cable and DSL technology, the configuration and troubleshooting of DSL, Virtual Private Networks, and the creation of IKE and IPSec security policies.
Learn To:
Identify features of broadband technology.
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Building Cisco Remote Access Networks - Part 3

This is the third in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) exam. The course focuses on ISDN, with coverage of ISDN BRI, PRI and DDR. Optimizing usage of DDR interfaces is covered. The course closes with comprehensive coverage of Frame Relay connections.
Learn To:
Identify features of Integrated Services Digital
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Building Cisco Remote Access Networks Part 4

This is the fourth in a four-part curriculum that prepares the learner to take the Building Cisco Remote Access Networks (BCRAN) exam. The course focuses on two main areas - quality of service and user access security.
Learn To:
Identify features of quality of service (QoS).
Identify types of problems that can occur when merging different traffic streams.
Identify the issues
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Object Analysis Design Design Implementation

Course Overview
This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Object Oriented Analysis and Design Using UML. This course teaches students the principles and terminology of object oriented development. It follows on from the first title in the series Object Analysis and Design: Requirements and Analysis and teaches the
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Programming XML Using XML

This course firstly provides a general overview of how to generate XML documents from Java objects. It introduces Java programming with XSL Transforamtions (XSLT). It covers architectural implications of incorporating XML into business applications. Lastly, this course shows how to use the DB2 XML Extender to import and export XML from a DB2 database. Learn To To
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SQL Server 7 0 System Administration - Part 1

Course Overview
This is the first course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0.
L earn To:
Identify the main components of the SQL Server.
Understand the properties of SQL Server Architecture, including the underlying technical details.
Understand the components of
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IIS 4 0 Creating Configuring a Web Server - Part 1

Course Overview
This is the first course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server.
L earn To:
Identify the key
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Site Server 3 0 Implementation - Part 1

Course Overview This is the first course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to install and configure Microsoft Site Server 3.0; identify the procedures involved in publishing content; and understand
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Visual InterDev 6 0 Building Web Sites and Pages

Course Overview
This is the second course in a five part series that will help students prepare for the Microsoft Certified Professional exam 70-152, Designing and Implementing Web Solutions with Microsoft Visual InterDev 6.0. At the completion of this course, students will learn to identify the deployment stages of a Web project and create a Web project; deploy applications on the Web and use
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Visual C 6 0 Designing Implementing Distributed Applications - Part 2

Course Overview This is the seventh course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Test and debug a Visual C++ application. Deploy a Visual C++ application. Maintain and support Visual C++ applications.
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Microsoft Visio 2003 Proficient User

This course introduces the basics of Microsoft Visio 2003. The course focuses on the core features of Visio 2003, providing learners a solid foundation in essential Visio 2003 skills. This will help the learners create simple and specialized diagrams by using different shapes and wizards provided by Visio 2003.
Learn To:
Identify features of various interface elements in Microsoft
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Lotus Notes 6 New Features of IBM Lotus Notes 6

This course assumes some background knowledge of Lotus Notes 4 or 5 and it focuses on teaching the new features and enhancements to Lotus Notes in the new Version 6. It covers the new Lotus Notes 6 Interface, new features of Bookmarks and Messaging, as well as document and replication functionalities and enhancements. Lotus Notes Help has been greatly enhanced in this release so learners will find
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Lotus Notes 6 Moving to IBM Lotus Notes 6

The first course introduces the Lotus Notes 6 environment and capabilities, and the basics of Notes navigation using bookmarks and other navigation tools. The learner is given instruction in the establishment of their mail environment, including such procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given
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Microsoft Works Suite 2005 Creating Documents

This course will provide learners with a basic understanding of Microsoft Word, which is integrated with the Microsoft Works Suite 2005 software. It will also cover the basics of document creation such as creating and saving a document as well as editing, formatting, moving, and aligning text in a document. This course will also cover various options to enhance a document.
Learn To:
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Microsoft Works Suite 2005 Creating Spreadsheets

This course will cover the basics of Works Spreadsheet including spreadsheet essentials such as the interface, templates, and Help options. It will also include working with formulas and functions in a spreadsheet as well as how to perform common tasks such as copying, pasting, and printing.
Learn To:
Identify the components on the Works Spreadsheet interface.
Create a
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Microsoft Works Suite 2005 Creating Databases

This course helps the learner create databases by covering Works Database essentials such as working with databases, fields, records, forms, and reports. It also covers database fundamentals such as the Works Database interface and database views.
Learn To:
Identify components of the Works Database interface.
Create a database from an existing template.
Identify the steps to
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Paint Shop Photo Album 5

This course will provide users with an overview of the features of Paint Shop Photo Album and how to import photos from a camera, card reader, and scanner. In addition, this course will also cover methods to organize, protect, fix, and enhance photos. Finally, the course will cover how to create a project using photos and methods to share your photos.
Learn To:
Identify elements of
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Paint Shop Pro 9 Introduction

This course introduces you to various elements on the Paint Shop Pro main window. You'll also learn how to import photos into Paint Shop Pro and use the Paint Shop Pro Browser window. You'll also learn about basic methods for enhancing, fixing, and improving photos. Finally, you'll learn about removing flaws from photos.
Learn To:
Identify elements in the Paint Shop Pro main window.
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Introduction to Microsoft Works Suite 2005

This course will provide the learners with a basic understanding of Microsoft Works Suite 2005. It will enable them to use Works as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Works.
Learn To:
Open the Works Task Launcher from the Start
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Oracle 11i10 Project Foundation Fundamentals Part 3

Oracle 11i10 Project Foundation Fundamentals: Part 3 introduces the learner to the processes involved in defining resources and roles in Oracle Projects. Additionally, the course covers features of setting the project and organization security.
Learn To:
Identify features of components used to define resources in Oracle Projects.
Identify the steps to define jobs.
Identify the
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Oracle 11i10 Project Foundation Fundamentals Part 4

Oracle 11i10 Project Foundation Fundamentals: Part 4 introduces the learner to project setup fundamentals and project classes and types.
Learn To:
Identify the features of an Oracle Projects structure.
Identify the steps to define a project status.
Identify the steps to define a project classification.
Identify uses of project classes and project types.
Identify the
more...
Oracle 11i10 Project Foundation Fundametnals Part 6

Oracle 11i10 Project Foundation Fundamentals: Part 6 introduces the learner to the basics, features, and uses of organization forecasting, utilization, Oracle sales integration, and advanced product catalog integration.
Learn To:
Identify features of organization forecasting.
Identify activities that are prerequisites for organization forecast processing.
Identify features of
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Quality Management Business Process Improvement

Quality Management: Business Process Improvement offers the student an overview of how to prepare and implement quality changes. The program details how to select processes for improvement, assign a process manager, and establish a process improvement team. In addition, the program teaches the learner how to flowchart and streamline a process, as well as how to measure process performance.
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Oracle 11i10 Project Foundation Fundamentals Part 2

Oracle 11i10 Project Foundation Fundamentals: Part 2 introduces the learner to methods used to define periods and calendars in Oracle Projects. The course covers different implementation options for Oracle Projects. Additionally, this course teaches the learner to define page layouts and user-defined attributes.
Learn To:
Identify uses of different types of periods.
Identify steps
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Oracle 11i10 Order to Cash Manage Order Updates Order Inquiry

This course elaborates on the tasks involved in managing orders. The course includes the procedures for updating, versioning, canceling, closing, and purging orders. The course also covers concepts related to managing approvals, holds, and credit checking.
Learn To:
Identify key concepts related to order processing constraints.
Identify key issues related to updating an order.
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Oracle 11i10 Order to Cash Order Entry Overview

This course provides an overview of the Order Entry process. The course describes the methods for creating transaction types, defaulting rules, and end customers. The course also covers the header and line information that needs to be entered in an order.
Learn To:
Identify key areas in the order entry process.
Identify characteristics of the Negotiation functionality.
Create a
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Oracle 11i10 Order to Cash Order Creation Setup

This course describes the methods for creating BSAs, internal orders, and drop shipments. The course also describes the options for scheduling, booking, copying, and importing orders. In addition, this course covers the essential and optional steps for setting up a sales order.
Learn To:
Identify key issues in working with a Blanket Sales Agreement (BSA).
Create a Blanket Sales
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A 2003 Hardware Part 1 Devices System Components

This course introduces basic hardware components and what's inside the computer case. Participants learn about memory and storage devices. Input and output devices and portable computer technology are also covered. Finally, the learner is introduced to system resource settings. Learn To To identify functions of a computer. To
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Basic Personal Finance

This course introduces computer-based money management. Money management capabilities including transactions, transferring funds, banking online, and reporting are covered. Finally, the learner is guided through budgets, investments, and tax preparation capabilities. Learn To To match types of money management software with their features.
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E-Commerce Security

This course is intended for students who wish to consider the impact of security issues on e-commerce implementation.
Learn To:
Identify the features of a Security Firewall.
Identify the features of Information Encryption.
Identify the features of Authentication and Authorization.
Identify the features of E-Commerce Payment Security.
Audience:
This course is
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Building an E-Commerce Business Case

This course provides the learner with information which addresses the relationship between costs and benefits.
Learn To:
Build Online Revenues.
About B2B Consumer Transactions.
About Sales and Services.
About Online Customer Relationships.
About the Virtual Value Chain.
Audience:
This course is intended for Managers and technical staff who are in a position to
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Oracle e-Business 11i System Admin Fundamentals 2

This is the second course of five that teaches 11i System Administrators the concepts and fundamentals of their role. The first unit covers the definition and management of Concurrent Managers. The second unit covers managing profile options and creating and incorporating custom programs. The final unit covers user auditing and resource monitoring.
Learn To:
Identify key features of
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Windows 2000 Technical Overview

Course Overview This course will provide IT professionals with the new features and capabilities as well as a technical overview of Microsoft Windows 2000. This course will emphaisize how to implement and support Microsoft Windows 2000. This course will also describe key features and emphaize how these features relate to other operating systems. L earn To: Identify the benefits and
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Crystal Reports v10 Introduction to Report Design Part 1

This course is the first in a three-part series that focuses on the basics of reporting using Crystal Reports v10. This course introduces the user to Crystal Reports and its environment. It also covers the fundamentals of databases and the key concepts associated with relational databases. In this course, you will learn to plan, create, preview, save, and distribute reports.
Learn To:
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Oracle 11i General Ledger Fundamentals Part 1

This course will cover features of Oracle General Ledger, accounting structure within General Ledger, creation of sets of books and journal entries.
Learn To:
Identify features of Oracle General Ledger (GL).
Identify the steps of Oracle GL setup.
Identify the steps for creating a COA.
Audience:
This course is targeted at Functional Implementers.
Deployment:
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CompTIA Server 2005 Server Maintenance Security

This course covers general information about securing the server room environment and troubleshooting. This course is divided into three units: Physical Housekeeping, Security, and Problem Determination and Troubleshooting. The Physical Housekeeping unit covers basics of maintaining server rooms. The Security unit covers securing the environment and recognizing environmental issues. The last unit
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Business Code of Conduct Confidentiality Company Assests

This course examines the importance of confidentiality at all levels and provides examples of breaches of confidentiality. It also covers employee obligations and the consequences of confidentiality breaches. Learn To: Identify internal and external breaches of confidentiality. Identify consequences of breaching confidentiality. Identify measures for protecting confidential
more...
Cisco Networking Technologies Introduction Part 3

This course covers the fundamentals of routing and routing protocols as well as WAN and DSL technologies. It then teaches the fundamentals of Cisco IOS software and switching. It maps to Cisco Exam 640-821.
Learn To:
Identify features of routing.
Identify information contained in the routing table.
Identify goals of routing protocols.
Identify characteristics of circuit
more...
Cisco Networking Technologies Introduction Part 4

This course covers configuring Cisco routers and managing the network environment. It maps to Cisco Exam 640-821.
Learn To:
Identify the stages of a router startup.
Identify how to complete router system setup.
Identify the command used to log in to privileged mode on a router.
Identify features of Cisco Discovery Protocol (CDP).
Identify commands for enabling and
more...
Designing for Cisco Internetwork Solutions Part 4

This is the fourth course in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861.. It covers traditional voice architectures, voice architecture integration, voice technology requirements, and capacity planning using voice traffic engineering concepts.
Learn To:
Identify guidelines for network security risk assessment.
more...
Oracle 11i e-Business Suite Essentials for Implementers Part 1

This course provides an overview of the 11i e-Business Suite architecture, shared entities and basic integration, and Multi-Org for functional implementers. It also covers the fundamentals of system administration. The e-Business Essentials for Implementers course provides a foundation for any e-Business Suite Fundamentals course, and is a prerequisite for any functional implementer new to Oracle
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Oracle 11i e-Business Suite Essentials for Implementers Part 2

This course provides an overview of Flexfields, Workflow, and Alerts for functional implementers.
Learn To:
Identify features of flexfields.
Identify features of key and descriptive flexfields.
Enter an invoice to display a key flexfield.
Identify features of Oracle Workflow.
Identify key concepts related to different types of Workflow processes.
Match components of
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Business Code of Conduct Conflicts of Interest

This course covers the fundamentals of conflicts of interest. It examines what constitutes a conflict of interest, how such conflicts should be dealt with, and what may be the potential consequences associated with conflicts of interest. Learn To: Identify a conflict of interest. Identify rules and regulations governing conflicts of interest. Identify auditor and analyst conflicts.
more...
Business Code of Conduct Sarbanes Oxley Act

This course provides an awareness of Sarbanes-Oxley and the importance of management's overall responsibilities. Learn To: Identify important areas covered by Sarbanes-Oxley. Identify director independence requirements. Identify responsibilities of audit, nominating, and compensation committees. Audience: Employees within a finance department, managers, and executives throughout
more...
International Business Essentials The Global Business Environment

International Business Essentials: The Global Business Environment gives students an overall view of how the global environment operates, how culture affects international business, and helps students become familiar with foreign exchange. The program covers various cultural orientations, teaches students how to apply foreign exchange rate equations, and offers cultural overviews of Africa, Asia,
more...
Diversity Managing Diversity in the Workplace

Team leaders, supervisors, and managers examine the impact of diversity and culture on individuals and organizations. They learn how to analyze and use models and skills for leading people toward using diversity as a source of competitive advantage. Learn To: Define diversity and its different facets. Identify business benefits of leveraging diversity. Identify aspects of culture
more...
Diversity Diversity in the Workplace

Employees will learn what diversity is and how it influences their relationships with others. They learn to differentiate between-and overcome-stereotyping, prejudice, and discrimination. They acquire the communication skills they need to build on the advantages that a diverse workplace offers. Learn To: Define the many facets of diversity and explore how they can benefit individuals and
more...
International Business Essentials Succeeding as a Global Manager

International Business Essentials: Succeeding as a Global Manager offers students an overall view of how to organize the global enterprise, how to recognize global management success factors, and how to manage across cultures. The program covers how to reengineer businesses to be successful in the global market, how to accomplish successful internationalization, and how to solve problems and
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 2

The course deals with fundamentals Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify, and automate business processes.
Learn To:
Identify features of item type attributes.
Define attributes for Oracle Workflow.
Identify guidelines for defining lookups.
Identify features of Workflow
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 3

The course deals with fundamentals Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes. In part 3, you will learn about Activities, Events, and Workflow APIs.
Learn To:
Identify the steps to define a function activity.
Identify tasks to be performed to define
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 1

The course deals with fundamentals of Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes.
Learn To:
Identify features of Workflow-driven business processes.
Identify features of business processes integration using Oracle Workflow.
Match Oracle Workflow
more...
Oracle Designer 6i First Class Design Generation

This is the second title in a series of two, and covers the same material as the second half of the Instructor Led course Oracle Designer6i: First Class. This course takes students along a streamlined path through the Oracle Designer development environment. It follows on from the first title in the series Oracle Designer First Class 6i: Analysis and covers transforming the analysis model into
more...
Oracle 11i 2 6 Implement Workflow Fundamentals Part 4

The course deals with fundamentals of Oracle Workflow 2.6, which is provided by Oracle E-Business Suite for Oracle Application 11i. Oracle Workflow enables you to create, modify and automate business processes. In part 4, you will learn about workflow configuration, Workflow Manager, and utilities.
Learn To:
Identify necessary setup steps for Oracle Workflow.
Identify issues
more...
International Business Essentials Conducting Business in Europe

International Business Essentials: Conducting Business in Europe offers students an understanding of how to conduct business successfully in Germany, France, and Great Britain. The program covers historical, political, and religious characteristics of these countries, how to negotiate successfully in Europe, how to successfully communicate, and how to conduct effective meetings and presentations
more...
Designing for Cisco Internetwork Solutions Part 1

This is the first of five courses in the Designing for Cisco Internetwork Solutions curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers organizational network policies and procedures, network design methodology, assessing project scope and requirements, and examining existing networks. It will also cover design implementation, modularizing networks, and
more...
Designing Cisco Internetwork Solutions Part 2

This is the second of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers Campus design methodology and models, Enterprise Edge WAN design methodology, WAN technology, and IP addressing, including IPv6.
Learn To:
Identify factors to consider when designing an Enterprise Campus.
Match types
more...
Designing Cisco Internetwork Solutions Part 3

This is the third of five courses in the Designing Cisco Internetworking curriculum, which is designed to prepare learners for the CCDA DESGN exam 640-861. It covers IP addressing, including IPv6, and routing protocol selection criteria, features, and deployment.
Learn To:
Identify characteristics of the IPv4 address structure.
Identify characteristics of the IPv6 address
more...
Interconnecting Cisco Networking Devices Part 1

This is the first course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course shows you how to configure a catalyst switch for basic operations. Topics covered include switching, spanning tree protocol, and access layer switch configuration. This course also describes the features and operation of VLANs, and shows you
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Oracle 11i Procure to Pay Part 1

This course provides an understanding of the Procure-to-Pay life cycle and its implementation in Oracle Purchasing and Payables applications. It also covers information about the suppliers, sites, and quotations used in the procure-to-pay process.
Learn To:
Identify processes involved in different phases of the procure-to-pay life cycle.
Match the applications used in the
more...
Interconnecting Cisco Networking Devices Part 2

This is the second course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course introduces fundamental routing concepts. It describes the features, operation, and configuration of Routing Information Protocol (RIP), Interior Gateway Routing Protocol (IGRP), Enhanced Interior Gateway Routing Protocol (EIGRP), and Open
more...
Interconnecting Cisco Networking Devices Part 3

This is the third course in a 3 part series that prepares learners for the Cisco CCNA ICND exam 640-811 - Interconnecting Cisco Networking Devices. The course describes Network Address Translation (NAT) and port address translation (PAT). This course also covers how to configure serial interfaces using PPP and High-Level Data Link Control (HDLC) encapsulation. Frame Relay operation is introduced
more...
Building Cisco Multilayer Switched Networks Part 1

This course covers network models, network switches, and switch deployment. It then goes on to teach about catalyst images and connectivity, as well as configuring VLANs and VTP.
Learn To:
Identify features of each communication type in a large network.
Identify features of a Layer 2 switch.
Identify features of routers.
Identify features of VLANs.
Identify differences
more...
Building Cisco Multilayer Switched Networks Part 2

This course covers network models, network switches, and switch deployment. It then goes on to teach about catalyst images and connectivity, as well as configuring VLANs and VTP.
Learn To:
Identify features of transparent bridges.
Identify how Spanning Tree Protocol (STP) prevents bridging loops.
Identify the features of the BID that can be chosen as the root switch.
more...
Building Cisco Multilayer Switched Networks Part 3

This course covers module and router redundancy, as well as AVVID services and applications. Beginning with RPR and HSRP, the course then looks at configuring IP multicasting and IP telephony, as well as implementing QoS solutions.
Learn To:
Identify features of hardware redundancy.
Identify features of redundant supervisor engines.
Identify guidelines for configuring Route
more...
Building Cisco Multilayer Switched Networks Part 4

This course covers network optimization and securing multilayer switched networks (MSNs). It then examines Metro Ethernet connectivity and tunneling, as well as EoMPLS encapsulation.
Learn To:
Identify techniques for enhancing network performance.
Identify guidelines for configuring Switched Port Analyzer (SPAN) and Virtual Switched Port Analyzer (VSPAN).
Identify guidelines
more...
Building Scalable Cisco Internetworks Part 1

This course teaches advanced IP addressing concepts. This course also examines advanced IP routing principles, including static and dynamic routing characteristics, classful and classless routing, and automatic route summarization across network boundaries.
Learn To:
Identify network layer elements of a scalable network.
Identify benefits of IPv6.
Identify circumstances for
more...
Building Scalable Cisco Internetworks Part 2

This course examines Open Shortest Path First (OSPF), which is one of the most commonly used interior gateway protocols in IP networking. OSPF is a standards based routing protocol. Configuration and verification of OSPF within a Cisco router is taught. Each of the important OSPF commands is explained and described in an example.
Learn To:
Identify characteristics of OSPF protocol.
more...
Programming XML Using XML

This course firstly provides a general overview of how to generate XML documents from Java objects. It introduces Java programming with XSL Transforamtions (XSLT). It covers architectural implications of incorporating XML into business applications. Lastly, this course shows how to use the DB2 XML Extender to import and export XML from a DB2 database. Learn To To
more...
Building Scalable Cisco Internetworks Part 3

This course describes the features and operation of Enhanced Interior Gateway Routing Protocol (EIGRP). It teaches how to configure EIGRP. This course also introduces Intermediate System-to-Intermediate System (IS-IS) technology structures and protocols, as well as basic configuration examples.
Learn To:
Identify benefits of Enhanced Interior Gateway Routing Protocol (EIGRP).
more...
Building Scalable Cisco Internetworks Part 4

This is the last course of a four-part series that prepares learners for the Building Scalable Cisco Internetworks Exam (BSCI 642-801). This course teaches the Border Gateway Protocol (BGP) and about manipulating routing updates. With multiple connections, the Border Gateway Protocol (BGP) is an alternative to using default routes to control path selections. Configuring and troubleshooting BGP can
more...
Programming XM XML Parsing

This course introduces students to WebSphere Studio Application Developer. It provides a general over overview of XML parsing and it introduces students to the Simple API for XML (SAX) parser and the Document Object Model (DOM) XML parser. Learn To To identify features of the WebSphere Studio family. To identify features of WebSphere
more...
Java for Procedural Programmers Java Concepts

This course explores Java language syntax. The Websphere Studio Application Developer is introduced. You will learn the concepts of statements such as non-functional statements, conditional statements, and iterative statements. In the Using Existing Classes section, features of Java objects, classes, and containers are discussed. The Creating Your Own Class section covers creating a class, class
more...
Oracle 11i10 Order to Cash Customer Credit Management Setup

This course provides an overview of the party model and elaborates on the tasks involved in managing parties and customer accounts. The course also covers the tasks involved in setting up credit management, reviewing credits, and managing credit reviews.
Learn To:
Identify features of the party model.
Identify tasks involved in managing parties.
Identify features of profile
more...
Oracle 11i10 Order to Cash Lifecycle Key Components

This course provides an overview of the Order to Cash lifecycle, the Oracle Order Management process, and Enterprise Structure. The course also describes items, item attributes, and the implementation considerations for the Oracle 11i Order to Cash solution.
Learn To:
Match the processes involved in the Order to Cash lifecycle with their descriptions.
Match the multiple
more...
Windows 2000 Dir Services Infrastructure--Part 4 Advanced Admin

Course Overview This course focuses on how to implement and troubleshoot group policy. How to manage and troubleshoot user environments using group policy, and how to manage and troubleshoot software deployment using group policy. L earn To: Create a Group Policy object. Configure administrative template settings. Deploy software by using Group Policy. Redirect user folders by
more...
Windows 2000 Dir Services Infrastructure--Part 5 Remote Installation

Course Overview This course will provide the knowledge and skills necessary for experienced support professionals to use Remote Installation Services to deploy Windows 2000, and how to configure RIS security. L earn To: Identify the benefits of configuration management. Identify the method used to deploy Windows 2000 Professional by means of RIS. Identify the guidelines for
more...
