Instructor Led 5 Communications Training - Training Resources

DiSC Dynamic Communications Achievers throughout history have one thing in commona they know themselves. Dynamic Communication teaches people how to communicate using the DISC model as a way of understanding themselves and others. The workshop includes a behavioral assessment with report to give a more complete understanding of what DISC behavior is and how to use it. Anyone attending the workshop learns how to interact  more...

Communications and Customer Relations Our customized customer service training programs help businesses achieve the following goals: Increase first point of contact resolution Develop customer satisfaction and loyalty Enhance employee job satisfaction Reduce turnover The training programs are based on proven communication skills and techniques and customized using your products, your process and your customers. The programs are  more...

Individual Training and Coaching Boost your career or get ready for a new position through individualized training and coaching in interviewing skills, selling skills, negotiating skills, public speaking and presentations, management techniques, supervisory skills, communications skillsand more.  more...

Network Technical Upon successful completion of this course - Identify the basic components of network theory. - Identify the major network communications methods. - Identify network data delivery methods. - List and describe network media and hardware components.  more...

50232 Office Communications Server 2007 R2 Ignite MS Certification This three-day instructor-led workshop provides students with the knowledge and skills to understand 300-level information on Microsoft Office Communications Server 2007 R2.  more...

Troubleshooting Cisco Unified Communications SystemsTUC Get the knowledge required to troubleshoot Unified Communications Systems/ Solutions in Enterprise, Mid-Market, & commercial deployments. TUC teaches troubleshooting methodology, triage, resources, tools, & fixes at the integrated System/ Solution level..  more...

Implementing Cisco Unified Communications Manager Part 2CIPT2v7 This course prepares students for installing & configuring a Cisco Unified Comm. Manager solution in a multisite environment. It focuses on Cisco Unified CallManager Rel 6, the call routing &signaling component for the Cisco Unified Comm solution.  more...

Cisco Unified Communications Architecture and DesignUCAD This course addresses the breadth of technical issues surrounding the design of Voice over Data networks and explains a methodology that brings order to approaching the problems faced by planners and designers.  more...

Implementing Unified Communications SecurityIUCS This course prepares the student for installing, configuring, and maintaining security on a Cisco Unified Communications solution. This course focuses primarily on enabling security on Cisco Unified CallManager 5. 0 and its components and applications.  more...

Implementing Cisco Unified Communications Manager Part 1CIPT1v7 - arp This course prepares students for installing & configuring a Cisco Unified Communications Manager solution in a single site. It focuses primarily on CUCM Release 6, the call routing and signaling component for the Cisco Unified Communications solution.  more...

Administering Cisco Unified Communications ManagerACUCM Learn to add, move, change, & troubleshoot IP telephony devices. Learn to support IP phone users & identify network & server impact when administering changes. Configure the latest version of Cisco Unified Communications Manager with Cisco IP Phones...  more...

Implementing Cisco IOS Unified CommunicationsIIUC This course provides students with the Unified Communications concepts, component definition & high level designs. This is also the core technology course in the certification path to achieve the CCNA Voice designation.  more...

Administering Cisco Communications Manager and UnityACUCMU Learn to add, move, change & troubleshoot IP telephony devices. Support IP phone users & identify network & server impact when administering changes; Configure the latest version of Cisco Communications Manager with Cisco 7960 & 7961 IP Phones & more  more...

Skills for the Administrative Assistant Understand the importance of professional presence on the job; learn how to self-manage to become more effective & efficient; Improve their communications skills, including listening, questioning, & being more assertive; Increase their effectiveness...  more...

Microsoft Office Outlook 2007 with Business Contact Manager Topics included: Configuring Business Contact Manager; Using Business contact manager accounts & contacts; Business Projects & Project Task; Communications History & Linking; Customizing the Dashboard; information Management Tools; Marketing Campaigns..  more...

Negotiating for Results - comphelp This workshop will give participants confidence when negotiating with both internal & external clients. It also includes techniques to promote effective communications & to turn face-to-face confrontation into side-by-side problem solving.  more...

Adobe InDesign CS3 Level 1 1 day course nexient This 1 day course is intended for graphic designers, creative professionals, print professionals, publishers & marketing communications professionals that want to manage the inDesign environment, add tables, design, enhance & finalize documents.  more...

Mindsharp - Core Technologies in MS Office Communications Server 2007 This 5-day unified communications course focuses on the design, deployment, configuration, and troubleshooting of the core components of unified communications.  more...

Effective Communications for Consultants Designed for project managers, business analysts, IT professionals, engineers & others in technical roles who are either seeking to become practitioner technical consultants, or who wish to become more consultative in their work.  more...

Microsoft Outlook 2003 Level 1 - nexient Upon completion, participants will: Explore the Outlook 2003 environment & create customized notes, Manage contact information & track communications; Address, distribute, file, sort, find, & manage messages efficiently; Record, prioritize & track tasks  more...

Microsoft Outlook 2003 Level 1 - inet Microsoft Outlook can do so much more than just send and receive email! It is a powerful communication and personal organization tool. Streamline your communications by taking advantage of some of Outlook's versatile features.  more...

Project Leadership Management and Communications 3 day course In this 3 day course, you'll learn how to: lead project teams through more effective communication, Identify motivational value systems to improve productivity & cooperation, recognize the role of business & personal ethics in leadership & more.  more...

Adobe InDesign CS3 Level 1 Who should attend This course is intended for graphic designers, creative professionals, print professionals, publishers, pre-press professionals, and marketing communications professionals. Performance Objectives Upon successful completion of this course, students will be able to: Manage the InDesign environment Design documents Enhance documents Add tables Finalize documents  more...

Implementing and Maintaining Instant Messaging Using Microsoft Office Communications Server 2007 Who should attend This course is intended for current real-time communications IT Professional and infrastructure specialists who want to learn how to implement Microsoft Office Communications Server 2007 Performance Objectives After completing this course students will be able to: Implement and deploy an instant messaging solution by using Office Communications Server 2007 Standard  more...

Attitude is a Choice Participants who complete this workshop will: Take initiative and lead attitudinal changes through personal accountability. Inspire success strategies throughout the organization. Make decisions and set goals. Maintain a positive attitude before, during and after communications with  more...

Drive action from Creativity & Innovation to win new business opportunities Seminar Introduction ==================== Today's environment demands innovative solutions. Applying creativity to daily issues is the key to success. The quality of an organisation s intellectual capital is increasingly recognized as the competitive advantage in business. Learn how to unlock and harness the vast amount of unrealized intellectual potential in you and others to attain  more...

How skillful leaders develop winning competitive strategy and respond to change? How skillful leaders develop winning competitive strategy and respond to change? Liberating talent and build winning team. Creativity and innovation are born of tension, passion, and conflict. Seminar Introduction ==================== Leaders need to view their staff as partners rather than subordinates, recognizing and liberating their talents. There has been emphasis on creativity  more...

The ten leadership characters influencing growth and success in the new economy New Economy New Leadership Strategies The ten leadership characters influencing growth and success in the new economy. Seminar Introduction Looking at todaya s news on challenges to the corporate world, it would be fair to say that in the next 50 years; only 15 of the best 25 companies will still be around. What then are the real challenges of the 21st century economy? To meet the  more...

Client Care Representative CCR Certified Training Program 2 Days The Challenge As Jan Carlson illustrated in his book Moments of Truth: a You can make or break the entire customer relationship in the first 30 seconds of contact. To the customer, your front line people are the companya . Customer agents must be fully trained to respond to customers in a professional manner and resolve their issues quickly. CCR is this essential training for Customer Service  more...

Negotiating for Results Negotiating is a fundamental fact of life at every level. Whether you are working on a project or fulfilling normal support duties, this workshop will provide you with a basic comfort level to negotiations with both internal and external clients. This workshop provides you with an interactive approach to negotiations. The skills you acquire will help you in your role as mediator and negotiator as  more...

Adobe Illustrator CS3 - Level 1 This course is intended for designers, publishers, pre-press professionals, marketing communications professionals, or people switching to a design job or taking on design responsibilities, who need to use Illustrator to create illustrations, logos, advertisements, or other graphic documents.  more...

How to Boost Communication for Productivity and Project Management This course is intended for anybody wanting to improve their interpersonal skills. It can include those who belong to the manufacturing engineer industry, or that of a plant mager, or team leader, or supervisor, project manger or sponsor, project engineer, and so on. This course will teach you how to assemble and lead effective project and work teams. You will gain insights that you can use  more...

Microsoft Excel XP 2003 Level 3 Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the  more...

Microsoft Outlook 2003 Level 2 (1 Day) Location: Vancouver Date: 2008-03-14 List Price: $199 Offered Price: $139.00 Seats Available: 2 Email is the most common form of communication we use at work today. Outlook 2003 is the most common email application today, but there is more to Outlook than simply its email features. Have you ever forgotten to include an attachment to an email? Did you know you can recall it? How about using the  more...

Communications and Soft Skills September 12, 2006. Executive Briefing, with hands-on mini-analysis for immediate insight and use. For executives who wish to learn about an additional way to increase the success and productivity of their teams, whether in sales, project work, customer service, etc. For trainers and coaches to experience the simplicity and power of a new communications and soft-skill tool.  more...

Ship Simulator Professional Ship Simulator Professional v2. 0 is a new milestone for flexible, low cost/ high quality maritime training and simulation. With Ship Simulator Professional v2. 0, users get a top notch simulation at their disposal, featuring advanced ship dynamics and top of the line visuals. Ship Simulator Professional v2. 0 comes with a database of highly detailed vessels and accurately recreated environments.  more...

Writing Sales Proposals that win Business Writing Sales Proposals that win Business - Ripley Training Ltd specialises in designing and delivering effective learning interventions including public/ in-house training programmes and professional consultancy. We offer learning solutions to optimise performance in small, medium or large businesses across Yorkshire. What does the course cover? General writing skills Proposal structure  more...

Government KPI Management 2 Day Training objectives The purpose of this seminar is to: > Communicate the benefits, techniques and risks of performance measurement in government > Equip the participants with fundamental government performance measurement (GPM) skills > Explain how to link GPM to other techniques such as 360 degree feedback and Balanced Scorecard Training method The training method involves: > Description  more...

Practical Design of Wireless Digital Communications Systems This 3-day course focuses on the practical design and development of modern radio frequency (RF) and wireless communications circuits and systems using common digital modulation standards. In todaya s ultra-competitive global wireless industry, the design-to-production cycle is of crucial importance. However, developing modern wireless products, such as 3G cellular telephones, Wi-Fi and WiMAX  more...

Microsoft SQL Server 2005 Administration This class consists of five days of training that focus on the new features available in SQL Server 2005. You will learn how to install SQL Server 2005; use the SQL Server 2005 client tools to administer databases and create database applications; administer the database engine; use SQL Server Integration Services (SSIS) to import, export, and transform data; use SQL Server Replication to  more...

Business Analysis Training in Bangalroe This training course is designed to and provide material and skills relevant to the International Institute of Business Analysis (IIBA) BABOK knowledge areas: 1. ENTERPRISE ANALYSIS 2. REQUIREMENTS PLANNING AND MANAGEMENT 3. REQUIREMENTS ELICITATION 4. REQUIREMENTS COMMUNICATIONS 5. REQUIREMENTS ANALYSIS & DOCUMENTATION 6. SOLUTION ASSESSMENT AND VALIDATION Course Overview &  more...

ITIL V3 Lifecycle Course - Service Transition ST The difference between a successful and failed IT Service often lies in the quality of its transition from the development to the production environment. Based on the Service Transition publication of the ITIL V3 library, ITSM Academya s course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. The  more...

Mobile Computing Java ME( 60 hours ) Who can Benefit ? a Programmers interested in learning JavaME a JavaME Platform Application Developers a Students interested in making a career in Mobile Technology a Programmers interested in exploring the Mobile Gaming Technology. a Java Programmers looking for an option in the futuristic market of Mobile Technology. a Managers / technical writers / mobile  more...

Conflict Resolution This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures  more...

SQL Server 2005 The course starts with an introduction to client-server architecture. It introduces the Structured Query Language and builds on the complexity of query handling in SQL Server 2005 and administrative tasks of SQL server2005. In addition it also introduces the comparison between SQL server 2000 and SQL server 2005. It includes the manipulation of Extensible Markup Language data (XML Data). This  more...

Design Patterns Course Overview: Patterns are a recent software engineering problem-solving discipline that emerged from the object-oriented community. Design patterns are recurring solutions to software design problems you find again and again in real-world application development. Patterns are about design and interaction of objects, as well as providing a communication platform concerning elegant, reusable  more...

TEST ESTIMATION Program Details: Testinga is a complex, high-risk human endeavor. The toughest thing about testing is deciding how long it will take and what resources it will require to perform testing. Test Estimation sometimes, even expert project managers have real trouble estimating the time and resources to allocate for testing. If there are no tools or methodology to support it, the estimation  more...

Web Application Testing Program Details: Testing web applications a is a complex, high-risk human endeavor. The toughest thing about web application testing is understanding the target audience well and meeting the requirements in terms of functionality, performance, reliability and security. There are several factors pertaining to the web application that are related to its success. It requires proper  more...

Business Continuity Workshop Identifying and protecting critical assets and vulnerable areas in a business has never received so much focus until the 9/11 incident. Businesses that had flourished for more than 20 years were on the brink of collapse over just one catastrophe. In fact it has been reported that Nearly half the companies that lose their data through disaster, never re-open, and 90 are out of business within two  more...

Diploma in Mobile Communication Diploma in Mobile Communication: Course Duration: 4 months Mode: Course Description: An exuberant Ace Technologies is the most preferred telecom trainer who have identified the high growth possibilities in mobile telecommunication sector and product development. This course provides an in depth knowledge of fundamental to advanced of the mobile communications . Designed with the  more...

Advanced Diploma in Mobile Communication and Software Technology Advanced Diploma in Mobile Communication and Software Technology: Course duration : 6 months Course Description: This course provides an in depth knowledge of fundamental to advanced of the mobile communications . Designed with the technical professional in mind, this course includes live project of protocol stack development (L2 & L3) for 3G (UMTS) Mobile. You get CDMA and CDMA-2000 plus  more...

Diploma in Wireless Technologies Diploma in Wireless Technologies(DWT) 2 months Mode: Online/ Part-time/ Regular An exuberant Ace Technologies is the most preferred telecom and wireless trainer who have identified the high growth possibilities in mobile telecommunication sector. This course provides an introduction to Telecommunication Fundamentals covering telecom networks, switching, signaling . RF fundamentals, introduces  more...

Symbian OS, the Mobile Operating System Symbian OS, the Mobile Operating System: Course Duration: 200 hours Mode: Online/ Part-time/ Regular Course Description: An exuberant Ace Technologies is the most preferred telecom trainer who have identified the high growth possibilities in mobile telecommunication sector. Importance of Symbian OS within the wireless market: can be gauged from the fact that over 80% of mobile phones use it  more...

Computer Teachers Training Course TCIL IT a Govt of India enterprises under ministry of information Technology and communications, announces admission in Computer Teachers Training Course. Minimum Qualification - 10th Class with 50% marks. only 10 seats. 15% Fees concession for SC, ST, OBC and wards of Govt Employees. For more details contact TCIL-IT at : +91-11-42754447, 9911543366 or personally visit us at:  more...

Introduction to Data Communications Presents a comprehensive overview of technology used in networks. It provides a general introduction to the hardware, software, and protocols used in such networks. Common configuration procedures, and troubleshooting are also addressed. Optionally, students may participate in a group project (2 day delivery only) where they will build a small computer network from the ground up in a real world  more...

Intermediate Data Communications Presents an in-depth examination of the technologies used in modern business networks. Routing and Switching technologies are discussed in detail with a focus on using Cisco devices to provide these services. Optionally, students can participate in a group project (2 day delivery) where they will build a small network from the ground up using Enterprise level devices and technologies. Duration and  more...

Effective Communication Skills TRAINING WORKSHOP ON EFFECTIVE COMMUNICATION SKILLS ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Communicating effectively is perhaps the most basic critical skill to an organization s success. Good communication is not just about speaking well. It is also what you do not speak. Your Body Language speaks louder than your words. It is what you speak and how you speak that needs to be worked  more...