Instructor Led 5 Phases Training in Malaysia

Lean Six Sigma Manufaturing Green Belt and Black Belt Program This program is a combination of Lean Six Sigma Green Belt and Black Belt programs. Lean Six Sigma adds more lean tools to focus more on lead time reduction, cost reduction and waste elimination. The four-week training is organized around the five main phases of the Lean Six Sigma Roadmap: Define, Measure, Analyze, Improve and Control. Both Green Belts and Black Belts participate in the first two  more...

Advanced Software Testing The success of any project depends on the testing done on it and hence on how the Test Cases are designed and written. This course outlines the methods and techniques that can be followed to design test cases in such a way that we get the maximum coverage using an optimal set of test cases. This course will focus on highlighting the various methods and techniques in designing test cases applicable  more...

Telephone Etiquette Techniques on Handling Difficult Callers 2 Nov 2012 Love the phone or hate it, it is becoming clear that it is the way to do business and it is here to stay. As the telephone is now widely used in business, it is important that we excel in areas of telephone communication. So being able to handle telephone calls efficiently and effectively will let you go a long way to enhance not only your own image but also the image of your organisation.  more...

Telephone Etiquette Techniques on Handling Difficult Callers 24 Aug 2012 Love the phone or hate it, it is becoming clear that it is the way to do business and it is here to stay. As the telephone is now widely used in business, it is important that we excel in areas of telephone communication. So being able to handle telephone calls efficiently and effectively will let you go a long way to enhance not only your own image but also the image of your organisation.  more...

Telephone Etiquette Techniques on Handling Difficult Callers 15 May 2012 Love the phone or hate it, it is becoming clear that it is the way to do business and it is here to stay. As the telephone is now widely used in business, it is important that we excel in areas of telephone communication. So being able to handle telephone calls efficiently and effectively will let you go a long way to enhance not only your own image but also the image of your organisation.  more...