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From 123-CBT Computer Based Training
Managing and Maintaining Brand Equity on-line e-learning cbt (computer based) There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...
Corporate Culture Building the Service Foundation on-line e-learning cbt (computer based) As the saying goes, "You can't create the cathedral before you build the foundation." That's why the first course in this Customer Service series focuses on building the foundation of good service. The buzz term is "Corporate Culture." It's not some rare disease, but your workplace "culture" can be positively or negatively infectious as it relates to customer service. In this course, you'll get  more...
SQL Server 7 0 System Administration - Part 4 on-line e-learning cbt (computer based)cd rom Course Overview This is the fourth course in a five part series that will provide students with the knowledge to install, configure, administer and troubleshoot Microsoft SQL Server 7.0. L earn To: Automate SQL Server 7.0 administrative tasks. Identify and use the SQL Server 7.0 tools for transferring and transforming data. Identify and use the tools for monitoring and  more...
From Serebra Learning Corporation
Completing Your Field Sales Approach on-line e-learning cbt (computer based) What does it take to successfully present valuable solutions and close sales while achieving a sense of accomplishment and trust between you and your customer? Completing Your Field Sales Approach highlights how to present sales solutions and close sales with your customers. Included in the course are steps and tips for overcoming customer objections effectively. You'll have opportunities to  more...
Strategic Approaches to Risk Management HRCI SPHR on-line e-learning cbt (computer based) Risk management, the safeguarding of the health, safety, and security of employees, is essential for business success and of particular concern to HR professionals. This course explains how to apply common occupational health, safety, and security guidelines and programs. It also outlines how security risk analysis can be used to avoid future emergencies. This course prepares HR professionals and  more...
Managing and Maintaining Brand Equity on-line e-learning cbt (computer based) There's a common saying: "The only thing constant in life is change." This is especially true when it comes to managing brands. Look at Coca-Cola and how it spawned several brand extensions such as Diet Coke and Cherry Coke. Then there was a brief, but widely publicized, brand crisis caused by New Coke, which resulted in the reintroduction of Coca-Cola Classic. This is an example of how, over  more...
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