5 Steps Web-based Seminars - Training Resources

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

Process Management for IT & Professional Services Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of an IT or professional services firm, you know that cost containment is critical to survive and thrive. Without it, you can't provide competitive pricing on proposals making it difficult to compete. Yet, there is a key part of your business that is draining your profits without you knowing it process management! IT  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Project Management Leadership Learn the Critical Steps to Lead a Successful Project You've been asked to be the lead on a critical project for your company and your team is relying on you for leadership and guidance. While you know the subject matter like the back of your hand, you don't feel as bullish about being the lead for the project. There's scope to define, cost to analyze, and status to report ... all key components  more...

The Sales Compensation Conundrum How to Develop a Truly Effective Sales Compensation Plan Developing a sales compensation plan can be a pretty intimidating undertaking. What are the most critical decisions you need to make? What compensation plan structure will motivate your salespeople to achieve the targets you set for them without producing unintended consequences? Sales performance expert Alan Rigg has helped hundreds of  more...

Motivating the Underachieving Employee How to have the tough conversation with employees who are not pulling their weight Employee underperformance affects team morale, productivity, and company profitability. If not addressed, the manager runs the risk of losing the respect of their team, making it even more challenging to achieve productivity goals. With companies running lean and mean, subpar performance must be addressed and your  more...

Managing Difficult Employees In Key Positions Five Proven Strategies to Maximize Expertise and Minimize Angst Difficult people wreak havoc in your company. You know that. Difficult people who hold key positions are even more problematic. When leadership power, authority and decision-making fall into the hands of an employee with poor or non-existent people skills, you are likely to be losing up to 40% of your profits: money going out the  more...

Board of Directors Accountability Avoid Operational Catastrophes It's all over the news. Publicly traded, household named companies in the financial world out of business. As a business executive, you rely on your board of directors to reduce the risk to your company. Yet, many boards put their firm at risk of SEC action or even criminal investigation. How do you know if your board of directors is applying the appropriate level  more...

After the Handshake Networking Strategies to Propel Your Business 'I shook a lot of hands at the event but now what? How do I turn the business cards I collected into real business relationships?' Networking is a powerful way to convert suspects into prospects if you do it correctly. Unfortunately, most professionals don t. Instead, you have dozens of tongue-tied conversations at industry events worrying whether you  more...

Coaching for Success The four step process in changing beliefs and outcomes Getting performance from others is one of the biggest challenges in business. Employees simply do not see things the same as the owners and managers! Yet, performance is needed and Managers and Leaders need to build people and performance in order to grow the business and stay competitive! One challenge is the vast variety of motives and  more...

Let Me Think It Over. I'll Get Back to You...Now what?! The most challenging step in any sales cycle is 'follow-up', those contacts you have between the Initial Meeting, the Proposal, and the Close. Very few salespeople know how often to contact their prospects, and fewer still know what to DO and SAY with each of those contacts. Yes, selling IS a numbers game, but it s the QUALITY of the numbers that is most important. This session will teach sales  more...

Restore Employee Trust After A Workforce Reduction Learn The Steps To Regain Productivity After A Layoff 'Am I the next to go?' Workforce reductions destroy trust among the surviving employees. Yet, trust is one of the critical factors in restoring the productivity of the team. You made the tough decision to downsize; now you need to regain the trust and confidence of your employees to ensure your firm succeeds in these difficult times.  more...

Put Your Strategic Plan Into Action Implementation Strategies that Get Results! Many companies have the right strategic plan, but still don t grow their business! If effective execution is a major challenge when the economy is booming imagine what it is now that a recession is here and resources are scarce. Having the best strategic plan in the world won t help you increase profitability and grow your business if it's not  more...

Developing Powerful Booth Staff There is no such thing as a naturally born boother. It takes skills, dedication and a commitment to understand the process. All exhibit staff move through four distinct stages of growth until they achieve spectacular results. During this webinar you will learn: - The four stages to booth excellence - How to move into a meaningful discussion - The ACTION steps to the 90-second qualify - Make  more...

Brand Busters: How What You Say And Do Can Ruin Your Reputation Do your customers seem confused when they interact with your sales or customer service departments? Have you had trouble getting the clients or projects you really want? Is your marketing and advertising failing to bring the results you need? It could be that you re busting your brand sending out signals through your words and actions that contradict the brand image you want to project. By  more...

Forecasting & Pipeline Management How to Eliminate Stalled Opportunities from Your Company s Sales Opportunity Pipeline What is the condition of your company s sales opportunity pipeline? How many of the opportunities have been stalled at the same step in the sales cycle for weeks or months? If sales forecasts and opportunity pipelines are inaccurate, or if opportunities do not close in predictable time frames, it can wreak  more...

Stop Running Your Business By the Seat of Your Pants Design an Action Plan That Works for You Having a strong foundation enables you to build a thriving, profitable life and business. Learn to be the architect of your own life and business. Topics covered in this lively, interactive presentation are: 1. Discovery - To make sure you are on the right path, headed in the right direction and positioned properly. 2. Vision Determine clarity on  more...

Process Management for Manufacturing & Construction Firms Restore Profitability and Become Scalable Through Process Efficiency As a leader of a manufacturing or construction firm, you know that cost containment is critical to survive and thrive. Yet, there is a key part of your business that is draining your profits without you knowing it process management! Manufacturing firms that do not have documented processes and workflow become inefficient,  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

How to Immunize Your Business Against Recession Businesses facing an economic recession must take proactive steps to protect their business interests. When consumers tighten their purse strings, as has been happening in recent months, the business climate becomes far more competitive. Only the strongest businesses will emerge from a period of economic contraction stronger than they were when it began. This webinar will detail the necessary  more...

Software Development for Business Executives What You Need to Know to Guarantee Project Success 'Why do our IT projects keep running over budget?' With your bottom-line being squeezed by the economy, you can t afford to have your software development projects run over budget, miss delivery dates, or fail altogether. The good news is that you can avoid these deadly pitfalls if you know what questions to ask and when. Gary Gack, 40-year  more...

Get Off the Plateau: Building a Sales Development Plan Are you a small to medium-sized business that has been stuck at the same sales level year over year? Is your marketing and advertising failing to bring the results you want? Do you need to ramp up sales but aren t sure where to start? As a small business owner you are responsible for sales whether you re comfortable in a sales role or not. This seminar helps participants begin the process of  more...

Master LinkedIn to Increase Sales Secrets that drive prospects to you LinkedIn to generate sales? Absolutely! Yet, few know how to leverage the advanced functionality in LinkedIn to find prospects and better yet, have them find you. In the competitive sales arena, everyone is looking for the edge when it comes to reaching prospects, but few can leverage the power that lies within LinkedIn. Tim Hagen, LinkedIn expert and  more...

Fearless Cold Calling Overcome Your Fear of Cold Calling to Drive Sales Many sales professionals thrive selling face-to-face, but freeze at the thought of cold calling. There are many reasons why they avoid cold calling, but the number one reason is fear of rejection and failure. This fear causes an epidemic of sales paralysis that results in lost sales opportunities, missed quotas, and lower income. Leslie Buterin,  more...

What to do Before, During, and After It Hits The Fan - Developing a Plan for Crisis Management When a business is facing a crisis, there is little time to react effectively. Also, the stress created by a crisis often limits rational thinking and can lead to costly mistakes and mis-steps. This is why it is essential for both large and small businesses to have a crisis management plan in place. Minimizing the damage from a crisis can prevent an unfortunate incident from blowing up into a  more...

Business Development Secrets for Consultants Techniques that Get Clients Knocking Down Your Door! Business consulting generates over $100 billion in annual revenue yet, my phone isn t ringing. Welcome to the harsh reality of owning a consulting business, where working hard and knowing your stuff isn t enough to fill your client roster or your bank account. If you don t want to crawl back to the world of corporate employment, you need to  more...

Goal Achievement Strategies for Business Professionals Don t just set a goal achieve it! Another goal set another goal forgotten The real question is why? Was this a goal that should have been set in the first place? What obstacles kept you from achieving it? Business professionals will tell you that the key ingredient to their success recipe is their ability to set a goal and achieve it. Have you mastered this skill? If not, it could be limiting  more...

Stop Stifling the Growth of Your Company! Learn how to remove the blinders that limit potential As a business owner and entrepreneur, are you focused on the big picture of where your company needs to go or do you only see a tiny microcosm and fight for crumbs? The Achilles' heel of many executives is that they have a vivid image of the little picture, but pay little attention to the big vision. They lead companies that have little  more...

How to Develop an Effective Sales Compensation Plan The most common sales compensation question my company receives is, 'What is the standard (salary, draw, commission percentage) for (an industry, product or service, geography)?' Unfortunately there are very few standards that apply to sales compensation. The variations in sales compensation plans are infinite, and there is little published research that provides compensation details (salary or  more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and  more...

Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and  more...

Driving Cash Flow and Profits For Small Business Owners Critical Action Steps To Improve Your Bottom Line The economy is squeezing small business owners. If you are to survive and thrive, you need to be focused on the right activities and metrics for your small business. But, what are they and how do you achieve them? Jack Howe, 30-year business coach, teaches small business owners how to grow sales, profits, and most importantly, cash. Selected by  more...

Recession Proof Your Business All business is cyclical, and in tough economic times companies that react quickly to an adverse market have a good chance of preserving profitability. Companies that go beyond that by leveraging disruptive events to get the buy in they need to drive transformational change will raise their organization s performance to world class. The Webinar is presented from the professional perspective of  more...

The 2-Step Life Transformation Process If you re uncertain about your future, lack career satisfaction, and feel bored or burned out, then this Webinar is for you. Do you work hard but wonder whether the work you re doing really have value? Are you getting out of bed for yet another day of unfulfilling work? Do you have a desire for a greater joy, meaning, and fulfillment? You re not alone. Many seek, but few know how to realize  more...

Conduct a Brand Audit Does Yours Pass the Test? Powerful branding is critical for every business small or large. A strong brand allows you to charge premium prices, build company value, and build customer loyalty resulting in decreased cost of sales and increased profitability. How do you know if your brand is aligned so that your marketing dollars are invested correctly and is generating the expected results? Shannon Kavanaugh, president and  more...