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PowerPoint XP Comprehensive PowerPoint XP Comprehensive Microsoft DiscoverWare's Discover PowerPoint XP is an interactive productivity tool for users of Microsoft PowerPoint XP. PowerPoint XP builds on the presentation features of previous versions of the program to provide powerful tools for creating and sharing professional documents online and on the Web. Topics cover PowerPoint basics, creating presentations, working  more...

Word XP Proficient Expert Word XP Proficient & Expert Microsoft DiscoverWare's Discover Word XP is an interactive productivity tool for users of Microsoft Word XP. Word XP builds on the word processing features of previous versions of the program to provide powerful tools for creating and sharing professional documents online and on the Web. Topics cover word processing concepts, document and file management, editing and  more...

Excel 2002 Basic Excel 2002: Basic Microsoft Lesson 1: The Excel 2002 Interface Introduction Lesson Objectives Opening Excel About Workbooks The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Hiding The Task Pane Showing The  more...

Windows XP Advanced Windows XP: Advanced Microsoft Lesson 1: Managing Windows XP Environment Introduction Lesson Objectives Applying A Background Image Adding An Application To The Quick Launch Toolbar Changing The Properties Of The Start Menu The Classic Start Menu Adding A Program In The Start Menu The Expanded Control Panel Mouse Properties Keyboard Properties Regional And Language Options Changing  more...

Word 2002 Basic Word 2002: Basic Microsoft Lesson 1: Touring The Word Window Introduction Lesson Objectives Opening Word 2002 The Title Bar Menu Bar Overview Standard Toolbar Overview Formatting Toolbar Overview Displaying Other Toolbars Repositioning A Toolbar Docking A Toolbar Hiding A Toolbar Overview Of Task Panes Switching Between Task Panes Showing & Hiding The Task Pane Horizontal Ruler  more...

Improvement Methods and Implementation Issues in Six Sigma Improvement Methods and Implementation Issues in Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma offers many techniques and strategies to improve an organization's processes. As a Six Sigma team moves into the Improve phase, they begin to generate a list of solutions to address the causes of problems in the process. After plans have been developed, the implementation of the improved  more...

Design for Six Sigma in the Organization Design for Six Sigma in the Organization ASQ Six Sigma Green Belt (SSGB) Design for Six Sigma (DFSS) is often called the future of Six Sigma, as it is emerging as a strategy that better serves the current innovation initiatives of many industries. DFSS uses a "pay me now or pay me later" approach by spending more effort and time on process or product design up front to avoid spending time  more...

Six Sigma Process Improvement Six Sigma Process Improvement In the world of business you cannot expect faulty processes to deliver outstanding organizational results. Six Sigma offers many ways to improve your organization's processes, based on your priorities and business requirements. Whenever you delve into process improvement, you have the option to create new processes altogether or replace old processes with new  more...

Managing Exchange Server 2007 Managing Exchange Server 2007 Microsoft Microsoft Certified Technology Specialist Exchange Server 2007, Configuration (Exam 70-236) One of the new features of Exchange Server 2007 is the completely redesigned Exchange Management Console, which replaces the Exchange System Manager found in previous releases of Exchange Server. Also included is the Exchange Management Shell (EMS), which is a  more...

Managing and Troubleshooting Windows Vista Systems Managing and Troubleshooting Windows Vista Systems Microsoft Microsoft Certified IT Professional Windows Vista Enterprise Support Technician Many of Microsoft Windows Vista's new and enhanced tools can be used to simplify system management and troubleshooting. Windows Vista can be managed by using Group Policy settings when the system is part of an Active Directory domain, or by setting  more...

Discover Word 2007 Level 4 Discover Word 2007: Level 4 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Word 2007 Level 3 Discover Word 2007: Level 3 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Word 2007 Level 2 Discover Word 2007: Level 2 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Word 2007 Level 1 Discover Word 2007: Level 1 Microsoft Discover Word 2007 from Technology Skills is a rich, multimedia tool for users of Microsoft Word 2007. Word 2007 builds on the word processing features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover word processing concepts, document  more...

Discover Powerpoint 2007 Level 3 Discover Powerpoint 2007: Level 3 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Discover Powerpoint 2007 Level 2 Discover Powerpoint 2007: Level 2 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Discover Powerpoint 2007 Level 1 Discover Powerpoint 2007: Level 1 Microsoft Discover PowerPoint 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft PowerPoint 2007. PowerPoint 2007 builds on the presentation features of previous versions of the software program to provide powerful tools for creating and sharing professional documents through a fresh and efficient new look. Topics cover  more...

Discover Access 2007 Level 3 Discover Access 2007: Level 3 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Access 2007 Level 1 Discover Access 2007: Level 1 Microsoft Discover Access 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Access 2007. Access 2007 builds on the database capabilities of previous versions of the software program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. In Discover  more...

Discover Excel 2007 Level 4 Discover Excel 2007: Level 4 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Excel 2007 Level 3 Discover Excel 2007: Level 3 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Excel 2007 Level 2 Discover Excel 2007: Level 2 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Discover Excel 2007 Level 1 Discover Excel 2007: Level 1 Microsoft Discover Excel 2007 from Technology Skills is a rich, multimedia learning tool for users of Microsoft Excel 2007. Excel 2007 builds on the spreadsheet capabilities of previous versions of the software program to provide powerful tools for creating and sharing professional worksheets through a fresh and efficient new look. Topics cover basic spreadsheet  more...

Oracle Database 11g Getting Started with SQL and PL SQL New Features Oracle Database 11g: Getting Started with SQL and PL/SQL New Features Oracle To recognize the scope and capabilities of enhancements to SQL and PL/SQL, including tools such as SQL*Plus and SQL Developer, and use them to create reports and scripts, browse and manage database objects, find subpatterns, and track dependencies  more...

Introducing NET 3 5 and Visual Studio 2008 Introducing .NET 3.5 and Visual Studio 2008 Microsoft The Microsoft .NET Framework 3.5 is an environment for developing, deploying and running applications and web services on Windows platforms. The .NET Framework supports the use of different languages and libraries for application development. Application types include both Windows-Forms applications and Web applications. Visual Studio  more...

Building NET 3 5 Applications with Visual Studio 2008 Building .NET 3.5 Applications with Visual Studio 2008 Microsoft Visual Studio 2008 is an integrated development environment that includes a drag-and-drop interface designer and many other tools for building and deploying .NET applications. Various enhancements have been added to the .NET Framework 3.5, including support for developing applications using Windows Presentation Foundation,  more...

Navigating the Web and System Maintenance with Windows Vista Navigating the Web and System Maintenance with Windows Vista Microsoft Windows Vista ships with numerous new and improved management tools that allow the average user to easily secure and maintain their computer. Windows Vista also ships with Internet Explorer 7, which includes new features for browsing the Web, and protecting users from malicious web sites. This course discusses backup and  more...

Problem Solving Determining and Building Your Strengths Problem Solving: Determining and Building Your Strengths Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess  more...

Outlook XP Proficient Expert Outlook XP Proficient & Expert Microsoft DiscoverWare's Discover Outlook XP is an interactive productivity tool for users of Microsoft Outlook XP. Outlook XP is a desktop information management program that combines e-mail, scheduling features, task management, and contact management. Outlook XP also contains collaboration tools, so information can be shared more effectively. Outlook XP /  more...

Excel XP Proficient Expert Excel XP Proficient & Expert Microsoft DiscoverWare's Discover Excel XP is an interactive productivity tool for users of Microsoft Excel XP. Excel XP builds on the spreadsheet capabilities of previous versions of the program to provide powerful tools for creating and sharing professional worksheets online and on the Web. Topics cover basic spreadsheet concepts, workbook and file management,  more...

Access XP Proficient Expert Access XP Proficient & Expert Microsoft DiscoverWare's Discover Access XP is an interactive productivity tool for users of Microsoft Access XP. Access XP builds on the database capabilities of previous versions of the program to provide powerful tools that enable you to organize and manage database information as well as create your own custom applications. Topics cover basic database concepts  more...

Selections and Layers in Photoshop CS3 Selections and Layers in Photoshop CS3 Adobe To harness the power of Adobe Photoshop CS3's digital manipulation tools, it is first necessary to understand the fundamental concepts of selecting portions of images, and isolating image components into layers. This course introduces the new Quick Selection tool and its refinement settings, and explains other selection tools including an  more...

Manipulating Objects in Illustrator CS3 Manipulating Objects in Illustrator CS3 Adobe Adobe Illustrator CS3 provides numerous tools and techniques for manipulating objects and transforming your art in exciting ways. Its Layers panel enables you to organize complex artwork into objects, groups and layers, and work with many elements at once, or with a single object in isolation. This course will familiarize you with more  more...

Business Ethics Simulation Business Ethics: Simulation You are a sales manager at the Gray & Becker tool company. The company makes and distributes consumer- and contractor-grade power tools to retail outlets. G&B has always been a leader in the tool industry and has maintained an impeccable reputation for quality, reliability, and safety. The latest tool produced by G&B is a rechargeable, cordless, and high-powered  more...

Illustrator CS4 Getting Started Illustrator CS4: Getting Started Adobe Adobe Illustrator CS4 has become one of the most recognized names in the world of vector graphic design. This application allows you to intuitively illustrate everything from small business logos to commercial-scale art projects. This course introduces you to Illustrator's basic features including the improved interface, general concepts behind vector  more...

Cascading Style Sheets in Dreamweaver CS4 Cascading Style Sheets in Dreamweaver CS4 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. By implementing CSS you can fully separate your web site's presentation from its content, and give the site a consistent feel. Dreamweaver CS4 provides increased CSS support, with the  more...

MS Word for MAC 2011 Getting Started MS Word for MAC 2011: Getting Started Microsoft Word for Mac 2011 is the newest version of Microsoft's word processing tool for the Mac platform. It offers a streamlined interface and features that allow you to create attractive and engaging documents. The ribbon, which is unique to Microsoft Office, organizes Word's many features into related tabs and makes it easier to quickly access those  more...

Determining Application Compatibility for Windows 7 Determining Application Compatibility for Windows 7 Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator One of the main issues with upgrading client machines to a new operating system is ensuring that applications will still run without issues for the users. Microsoft enables administrators to use the Application Compatibility Toolkit to collect  more...

Planning for Windows 7 Deployment Planning for Windows 7 Deployment Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Administrator Windows 7 is Microsoft's latest client operating system for IT infrastructure environments. Microsoft has improved and added new tools to help deploy Windows 7 throughout networks using images. Administrators can use tools provided by Microsoft to analyze their IT  more...

Exchange Server 2010 Administrative Tools Exchange Server 2010 Administrative Tools Microsoft Microsoft Certified Technology Specialist Exchange Server 2010, Configuration (Exam 70-662) The Exchange Management Console (EMC) and the Exchange Management Shell (EMS) are still the primary management tools for Exchange Server 2010. The Exchange Control Panel (ECP) is a new browser-based tool that allows administrators and end users to  more...

Windows Server 2008 Management Delegation Windows Server 2008 Management & Delegation Microsoft Microsoft Certified IT Professional Windows Server 2008 Server Administrator Many new features have been introduced with Windows Server 2008 that make managing servers easier. The new Server Manager is an MMC console that integrates several management tools into a single intuitive interface and Windows PowerShell is a new command-line  more...

Identifying Resolving Windows 7 Application Issues Identifying & Resolving Windows 7 Application Issues Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician With the deployment of a new Operating System version comes the possibility of installation or operation issues of software and applications developed for previous OS versions. Software errors can be encountered during the installation,  more...

Resolving Windows 7 Network Connectivity Issues Resolving Windows 7 Network Connectivity Issues Microsoft Microsoft Certified IT Professional Windows 7 Enterprise Desktop Support Technician Windows networking has improved considerably in Windows 7, but you will still be required to verify the configuration settings and troubleshoot problems for your clients. The good news is that Windows 7 comes with new built-in troubleshooting tools, as  more...

A Essentials 2009 Using Managing Windows Windows 7 Update A Essentials 2009: Using & Managing Windows (Windows 7 Update) CompTIA CompTIA A 2009 220-701 CompTIA A Essentials With each new version of the Windows operating system, new interface elements and enhancements have been made to provide better visual effects and easier access to the tools and utilities that are provided to use and manage them. This course demonstrates how to use the Windows  more...

Cascading Style Sheets in Deramweaver CS3 Cascading Style Sheets in Deramweaver CS3 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. Dreamweaver CS3 provides increased CSS support, with the introduction of a new feature that identifies CSS-related browser rendering issues. Other new features related to CSS include a  more...

Photoshop CS5 Getting Started Photoshop CS5: Getting Started Adobe Adobe Photoshop CS5 is one of the most popular digital imaging toolsets used by professional graphic designers, and photographers. This course explores the streamlined Photoshop CS5 interface, including Photoshop's integration with Adobe Bridge and the new Mini Bridge panel, and manipulation tools used to automatically straighten, crop, rotate, and resize  more...

Photoshop CS5 Beyond the Basics Photoshop CS5: Beyond the Basics Adobe Adobe Photoshop CS5 enables you to manipulate digital photos and projects in a variety of ways: from subtly correcting photo flaws to creating dynamic original artwork. This course explores the tools you need to select, correct, adjust, and even create images. Features such Content Aware filling and those used to adjust an image's overall color and  more...

Structuring Editing Saving and Opening Documents in Word 2007 Structuring, Editing, Saving, and Opening Documents in Word 2007 Microsoft Word 2007 provides many options for structuring and editing documents which are complemented by a variety of editing tools. There are also options for saving documents which can be customized to suit your word processing needs. This course explains the use of page and section breaks, spacing adjustment, and column  more...

Manipulating and Formatting Data and Worksheets Manipulating and Formatting Data and Worksheets Microsoft Excel 2007 provides a number of improved tools and new features that allow you to visually enhance the appearance of sheets and workbooks. Cells, rows, columns, sheets, and workbooks can be manipulated and customized using various positioning and formatting features. This course explores the processing of copying and moving cells,  more...

Creating Customized Publications with Publisher 2007 Creating Customized Publications with Publisher 2007 Microsoft Microsoft Office Publisher 2007 helps you expand your creativity by enabling you to customize and share a wide range of personal and business publications to suit both home and office requirements. You can use this application to quickly create and personalize professional-looking publications such as newsletters and flyers. This  more...

Managing Virtual Teams Managing Virtual Teams Virtual teams are emerging as the basic unit for conducting business of all types. Studies show that over 80 of workers today are involved in some way with team members who are not physically located in the same office. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new  more...

SAPBusinessObjects Dashboards and Analytics SAPBusinessObjects: Dashboards and Analytics SAP The typical enterprise generates hundreds of management reports on a weekly basis. As companies grow and continue to add new channels, benchmarking and weekly reporting are key to helping top management keep a finger on the pulse of the business. With all those reports to wade through, business executives need a reporting format that provides  more...

Photoshop CS4 Getting Started Photoshop CS4: Getting Started Adobe Adobe Photoshop CS4 is one of the most popular digital imaging toolsets used by professional graphic designers, and photographers. This course explores the streamlined Photoshop CS4 interface, including Photoshop's integration with Adobe Bridge, and manipulation tools used to straighten, crop, rotate, and resize images, including a new feature that allows  more...

Photoshop CS4 Beyond the Basics Photoshop CS4: Beyond the Basics Adobe Adobe Photoshop CS4 enables you to manipulate digital photos and projects in a variety of ways: from subtly correcting photo flaws to creating dynamic original artwork. This course explores the tools you need to select, correct, adjust, and even create images. Features such as the new Content Aware scaling, and those used to adjust an image's overall  more...

Cascading Style Sheets in Dreamweaver CS5 Cascading Style Sheets in Dreamweaver CS5 Adobe Cascading Style Sheets, commonly referred to as CSS, are a set of formatting conventions allowing you to standardize and enhance the appearance of a web site. By implementing CSS you can fully separate your web site's presentation from its content, and give the site a consistent feel. Dreamweaver CS5 provides increased CSS support, with the  more...

Lotus Notes 8 New Features for End Users Lotus Notes 8: New Features for End Users IBM Lotus Notes 8 is the latest release of IBM's messaging and collaboration software. This desktop client now ships with an updated look and feel which allows users to centrally manage their e-mail, calendar, instant messaging, as well as a host of new productivity tools. This course explores the new features of the user interface, as well as the  more...

Using Productivity Tools Accessing Lotus Notes 8 Remotely Using Productivity Tools & Accessing Lotus Notes 8 Remotely IBM Lotus Notes 8 is the latest release of IBM's messaging and collaboration software. Included for the first time in Lotus Notes are word processing, spreadsheet, and presentation applications called Productivity Tools. These tools support the Open Document Format (ODF), which allows users to open and work with office documents  more...

Monitor Network Infrastructure in Windows Server 2008 Monitor Network Infrastructure in Windows Server 2008 Microsoft Microsoft Certified Technology Specialist Windows Server 2008, Network Infrastructure Configuration (Exam 70-642) With the wide array of server roles and services provided in Windows Server 2008, it is more important than ever to adequately fine-tune and monitor the server's configuration and performance. Windows Server 2003  more...

Introduction to the Administration of a Medical Office This course is designed for beginning office and practice managers in a medical office setting. Introduction to the Administration of a Medical Office The course is intended for individuals beginning in management or those aspiring to be in medical administration. It covers such administrative topics as practice analysis, staff assessment, and the new HIPAA regulations in a practical way. The  more...

Complete Course in Professional Medical Transcription using MIME method of instruction Student Edition Designed to provide the necessary knowledge and skills a Medical Transcription student needs to become certified as a qualified professional. This course is recommended for students who wish to work in a medical office. See course description for course fees. Set for a 6 month completion schedule. Recognized by the AAMT (American Association for Medical Transcription). This course follows the  more...

Complete Course in Professional Medical Transcription Using MIME Method of Instruction Professional Edition This course utilizes proven methods that provide the student with the necessary knowledge and skills to immediately start working either from home or on-site as a qualified MT professional. Twice as much dictation over Student Edition and additional MT modules. 12 month completion schedule. This complete course combines the most valuable and state of the art training methods available today for  more...

Access 2002 MOUS This course introduces students to the new features in Microsoft Access 2002 that set it apart from Access 2000. This includes speech recognition and the new Task Pane, as well as basic elements that compose an Access database. As the course becomes more advanced, students will gain a more complete understanding of how to effectively create and use the primary database objects in Access and how to  more...

How To Master Time Management This course is designed to show students how to use the tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs. The course is designed to show students how to use the tools of Microsoft  more...

Microsoft Access 2002 Core This course will introduce students to the new features in Microsoft Access 2002, including speech recognition and the new Task Pane, as well as teaching them database creation and how to create and use tables, forms, filters and sorts, queries, and reports. This course will introduce students to the new features in Microsoft Access 2002 that set it apart from Access 2000, including speech  more...

Microsoft Access 2002 Level 1 Students will learn what a database is and how an effective database should be designed and set up. This course will also cover the new features in Access 2002 that set it apart from Access 2000, including speech recognition and the new Task Pane. This course introduces students to the basic elements that compose an Access database. Students will learn what a database is and how an effective  more...

Microsoft Excel 2002 Level 1 This course introduces students to basic spreadsheet features and acquaints students with Microsoft Excel 2002 tools. Students will become familiar with Excel`s introductory-level new features, such as smart tags and speech recognition, as well as workbooks, cells, worksheets, and formulas. This course introduces students to basic spreadsheet features and acquaints students with Microsoft Excel  more...

Microsoft Excel 2002 Level 2 This course introduces students to an additional set of basic spreadsheet features and acquaints students with the tools used in Microsoft Excel 2002. Some skills taught are customizing workbooks by changing worksheet attributes, using lists to store and organize worksheet data, using functions in financial and logical formulas, and formatting worksheets using AutoFormat and predefined styles.  more...

Office 2000 Introduction This course introduces students to Microsoft Word, Excel, Access, PowerPoint, and Outlook 2000, as well as containing a section on time management. Students will learn basic features from each one of these courses and gain an introductory knowledge of the applications. They will also learn some techniques to manage time more effectively. Office 2000 Introduction This course introduces students to  more...

Office XP (2002) Intermediate This course introduces students to some new features of Microsoft Office XP. It covers the major features that apply to all of the applications. This includes Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Access, and Microsoft Outlook. This intermediate course strives to broaden and develop the intermediate skills that students already possess. This intermediate course  more...

Word 2000 This course is designed to familiarize students with the key introductory, intermediate, and advanced features of Microsoft Word 2000 to customize and enhance their text-based documents. The course starts out by teaching the students basic skills, and then works up to some of the most powerful aspects of Microsoft Word 2000. Also included is a business writing section designed to help improve  more...

Interviewing Skills for Job Candidates Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera ™s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the  more...

How to Critically Evaluate Your Business Plan A Trump U Course- Thinking like an entrepreneur means making the most of your opportunities. To achieve your dreams, you must know how to examine your plans critically. And you must learn to set milestone goals that you can count on. With this course, you will develop the vision and analytic skills you need. Learn how to create the business plan that will change everything for you. Students may  more...

OSHA Record Keeping and Documentation With this important safety training, you may not make it into the Guinness © book of world records, but you will master the tools needed to implement an effective safety program and satisfy OSHA requirements. OSHA Record Keeping and Documentation With this important safety training, you may not make it into the Guinness? book of world records, but you will master the tools needed to  more...

Travel Sales and Trends - Instructor Led Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler.  more...

QPRT Suicide Risk Assessment and Training Demonstrate a greater return on investment, develop and maintain formal procedures for increased productivity and consistency, implement methodologies to improve first contact resolution, and manage customer perceptions. Learn to use industry trends to run your organization effectively. This online course is a practical alternative for busy customer support professionals. Managers must master the  more...

Flash I: Mastering the Tools Produce exciting Web and multimedia presentations with Flash, the industry standard software for animation on the Web. In this intensive course, you will learn how to create the various graphic, button, and movie clip symbols that you will place in your SWF files. You will be taught by an experienced multimedia specialist, teacher, and instructional designer. Comprehensive learning modules will be  more...

Accounting In An Hour Whether you ™re new to the subject or just looking for a good refresher, this course demystifies accounting and financial concepts by providing the basics in just 60 minutes. It prepares non-financial learners to understand and get involved in financial discussions and to make better decisions on financial matters. It is suggested that the student realistically consider their abilities and  more...

Adobe After Effects CS3: Advanced Get ready to dive in deeper than basic editing and compositing with these entertaining and educational videos on the advanced feature set in After Effects. You'll explore the 3D environment to understand better how to work with 3D cameras and add realistic lighting and shadows. Plus, test drive tools that you may have never ventured to try before, such as painting and keying. Ko wraps up the  more...

Adobe After Effects CS3: Essentials Discover the world of animation with After Effects CS3 Essentials. Hosted by professional animator Ko Maruyama, these training videos focus on new features and essential tools including Shape Layers, the Puppet Tool and Brainstorm. You ™ll also learn how to use many of the new effects found in After Effects CS3 as well as how to import Photoshop Layer Styles. Learn the tricks you need to  more...

Adobe CS3 Design: Workflow Watch your creativity flourish with Adobe CS3 Design Workflow. With Geoff Blake as your coach, you'll learn how to build InDesign layouts, edit raster images with Photoshop, manipulate vector objects with Illustrator, build Web layouts with Dreamweaver, and develop rich media content with Flash. Discover amazing new features, fascinating techniques, and find out how to work more efficiently  more...

Adobe CS3 Print: Workflow Learn how to design successfully for print using Adobe CS3 Print Workflow. With print production specialist Claudia McCue as your host for this series, you`ll learn what it takes to get your designs printed. You`ll also explore various techniques to maximize your designs in Photoshop, Illustrator, InDesign, and Acrobat and how to edit graphics in a PDF.This self-directed course can be completed  more...

Adobe CS3 Production Premium: Workflow Start with some important tips on shooting and capturing video with OnLocation for a smoother rough cut. Then once you've organized the clips into bins in Premiere Pro, and added the clips to the timeline, you're ready to learn how to make still and motion graphics, such as an opening animation, a lower third, and a bug, using After Effects, Photoshop, and Illustrator. Next it's time to dive into  more...

Adobe CS3 Web Design: Workflow Hone your web design skills as you learn how to use the new features in CS3 Web Design Workflow. Hosted by Abbas Rizvi, this video series teaches you how to bring your Photoshop or Illustrator artwork effortlessly into Flash, build web prototypes using new functionality in Fireworks, work with video and Flash, copy and paste from Photoshop into Dreamweaver, and even empower your non-technical  more...

Adobe Dreamweaver CS3: Advanced Take your web design to next level with the Adobe Dreamweaver CS3: Advanced training series. Instructed by Janine Warner, you'll learn tips and tricks for working with Adobe's latest award-winning design program including how to customize CSS Layouts, how to use Spry features to create drop-down navigation bars, and the basics of creating a site with ColdFusion. This self-directed course can be  more...

Adobe Dreamweaver CS3: Essentials Adobe Dreamweaver CS3 places the tools in your hands to quickly and easily design, develop and eye catching and manageable websites. During this comprehensive introduction to Dreamweaver CS3 you will cover the basics of how to create Web pages, set links, and insert images, to more advanced techniques for creating page layouts with tables and CSS. This self-directed course can be completed within  more...

Adobe Dreamweaver CS4: Essentials Beginner and Intermediate web designers will find the tools and techniques discussed to be invaluable while designing, updating and creating websites using Dreamweaver CS4. Once oriented with the new CS4 interface you apply the techniques you have learned instantly whether you are building your first site or redesigning an existing one. This self-directed course can be completed within 90 days or  more...

Adobe Illustrator CS4: Essentials With Total Training for Adobe Illustrator CS4, you ™ll discover a world of amazing tools and commands within the industry standard vector drawing application, Adobe Illustrator. You ™ll learn tricks, techniques, and go-arounds to achieve brilliant results, artistic effects, and stunning visuals. Whether you ™re preparing work for print, the web, or beyond, you ™ll gain  more...

Adobe Encore CS3: Essentials Adobe ® Encore ® CS3 is the Adobe Premiere Pro's disc authoring application. Reach the widest possible audience with Adobe Encore CS3 software, now included with Adobe Premiere ® Pro CS3. Explore the rich set of creative tools for DVD and Blu-ray Disc authoring and SWF export to the web. Now that Premiere Pro is back on the Mac, you can use Encore CS3 on both Intel ® based Mac and  more...

Adobe Fireworks CS3 Get your designs from the rest of the CS3 suite out to the web and ready for the masses with Adobe Fireworks CS3. This program picks up where Adobe's old ImageReady left off and comes packed with new features to set your designs up using html, java, and even CSS. With John Ulliman as your guide, you'll learn how to adjust, crop, and use filters on your digital pictures, scans and stock art. Plus,  more...

Adobe Flash CS3 Professional: ActionScript 3 Essentials Get up and running on the newest version of ActionScript, which is included with Flash CS3. If you are new to ActionScript 3.0, this series shows you how to make your Flash applications more dynamic by using the scripting language to add interactivity and control effects. If you are already familiar with ActionScript 2 from Flash 7 or 8, our video tutorials help you make the switch with minimum  more...

Adobe Flash CS3 Professional: ActionScript 3 UI & Data Explore new territories in the land of data handling and user interface (UI) design with ActionScript 3 language in Flash CS3. With John Ulliman as your guide, this video series provides plenty of hands-on experience as you learn how to design a typical shopping application, handle external graphic data, and learn how to draw and manipulate graphs and display text data. You'll also look at  more...

Adobe Flash CS3 Professional: Essentials Give your website a new look! Now is the time to give it a zap of creativity with animated objects and sound effects. Whether you are a web designer or game developer, you will learn the necessary techniques to get your project rolling. Discover how to design fun, creative, interactive websites through structured and easy to follow lessons. With help from a pro, you`ll be able to expand your  more...

Adobe Flash CS3: ActionScript 3 Animation and Games Advance your knowledge and use of ActionScript 3 by taking a specific look into Animation and Game Design. Instructed by John Ulliman, this series which is available online and on DVD-ROM, goes step-by-step through the new ActionScript 3 structure and classes. You'll also get some hands-on experience by building several typical games using Flash CS3 and ActionScript. Plus, you will also learn how  more...

Adobe Flash CS4 Professional: Essentials This introductory training is tailored specifically to the needs of a beginner or intermediate user of Adobe Flash CS4. During the course you will learn how to create, animate and efficiently mange your rich media content via the brand new CS4 interface. You will understand how to correctly implement features like the new motion tween, motion presets, ActionScript3 event handling and how to  more...

Adobe Illustrator CS3: Advanced Unlock the secrets of Adobe Illustrator CS3 as you learn advanced tricks and techniques in this video series. Showcasing his sense of design and creativity, your host, Geoff Blake teaches you how to make eye-popping special effects, and how to use modern techniques to produce startling results. Learn about Illustrator's advanced path manipulation commands, and how to use blends and clipping masks  more...

Adobe Illustrator CS3: Essentials These easy to follow, in-depth lessons show you how to create top quality artwork using Adobe Illustrator CS3. Our lessons focus on best practices for producing better images easier and faster ensuring the most unique and professional work for print or the web. Get up to speed on the unique capabilities of Adobe Illustrator CS3 today! This self-directed course can be completed within 90 days or  more...

Adobe InDesign CS3: Essentials Adam's combination of real-world design experience, technical expertise, and training background make him an ideal InDesign CS3 software guide. In Part 1, he shows you how to navigate the new Adobe InDesign CS3 interface as well as all the paragraph, text, and character options available. In Part 2 you'll learn how to insert Photoshop, Illustrator and PDF files into your work and how to create and  more...

Adobe Photoshop CS3: Advanced Take your skills to new heights with the Photoshop CS3 Advanced video series. With Adobe Certified Photoshop Expert Justin Seeley as your host, you'll learn how to manage and organize your images using Adobe Bridge CS3, process your photos using Camera Raw 4, create stunning compositions using Photoshop's Smart Objects and all-new non-destructive Smart Filters, edit images in perspective via the  more...

Adobe Photoshop CS3: Essentials If you are just starting out with Photoshop or you need a refresher on keyboard shortcuts, the basics of selecting colors or elements in photos, special effects and layering, then the Photoshop CS3 Essential tutorials cover what you need to know to make your images dazzle. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the  more...

Adobe Photoshop CS4 Extended: Essentials Mastery of Adobe Photoshop CS4 requires a solid foundation in the fundamental tools and techniques used by the pros to create eye-popping effects, achieve stunning visuals. Total Training for Adobe Photoshop CS4 Extended: Essentials is intended for the beginner to intermediate user as a guide through comprehensive tutorials on color correction, layout techniques, special effects and image touch  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Instructor-Led A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Keep Them Coming Back: Customer Retention Strategies That Work--Self-Directed A Trump U Course- Offering the right products and services often isn`t enough: smart marketing is the key to revenue growth. Take this course to find out how to do terrific, affordable marketing on your own. You will learn how to do the kind of marketing that will unlock your business`s potential. And you will start creating the kind of message that truly resonates with your customers.Students may  more...

Microsoft Access XP Certification Our Access XP gives you powerful new tools for managing your data. Welcome to Microsoft Access XP Certification Our Access XP gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show  more...

Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Microsoft Access 2003 (Levels 1-2-3) Our Access 2003 gives you powerful new tools for managing your data. Share your database with co-workers over an Intranet, find and retrieve information quickly, and take advantage of automated, pre-packaged solutions to quickly create databases. Our interactive training series will show you  more...

Professional Bar Management Mastery Level Certification The hospitality industry continues to grow each year, creating a demand for skilled managers. One challenge facing bar and restaurant owners and managers is that most hospitality programs are long-term and expensive. This is due to the wide range of subject material, much of which is never applied in the real world. Thus, too many managers go without any formal training and often find themselves  more...

Windows Vista This course introduces students to Microsoft Windows Vista. It discusses the editions available, including Windows Vista Home Basic, Home Premium, and Ultimate, and points out the differences between them. It also introduces some of the new features of Windows Vista, including the Sidebar, Windows Aero, and Windows Media Center. It teaches the user skills such as working on the Desktop, using  more...

Windows Vista Essentials Windows Vista Essentials offers the tools needed to become a proficient Microsoft Windows Vista user in no time through comprehensive lessons and engaging quizzes, allowing the user to choose which lesson to learn.. Whether the user is a beginner who wants to learn basic operations of the new Windows environment or a seasoned user, learning to access advanced functions and new features, this  more...

Word 2007 Level 2 This intermediate-level Word course builds upon basic skills covered in the Level 1 course. Students will learn how to further enhance documents by adding items such as symbols, AutoText, multilevel lists, hyperlinks, and information found using the Research task pane. Paragraph formatting will also be examined, covering skills such as setting indents; changing line spacing and page orientation;  more...

Adobe Flash CS4 Professional: New Animation Techniques This series introduces you to the new and enhanced Flash CS4 animation features; Motion Tween, 3D properties, and the new IK animation tool so you can begin using them in your Flash projects. The enhanced Motion Tween will change the way you work in Flash forever. It's much easier to work with and more powerful, plus it includes the new Motion Editor Panel. This series guides you through the new  more...

Adobe CS4 Design: Workflow By the time you've finished watching this video series, you'll be very proficient and confident in the new CS4 Design products. The chapters begin with a look at Adobe Bridge, then show you all about raster image editing with Photoshop, vector image editing with Illustrator and how to create a professional layout with InDesign. You'll also learn how to add multimedia with Acrobat, animate with  more...

Moving to Visual Basic NET To outline the language differences between Visual Basic 6.0 and Visual Basic .NET and to describe the new Visual Studio .NET features  more...

Advanced Language Features of Microsoft VB NET To explain the new object-oriented features of Visual Basic .NET, data access with ADO.NET, and strategies for migration  more...

Developing a New-product Strategy Product development is not a mystery. Nor is it only the concern of your research and development department. One of your main responsibilities as a product manager is to create a new-product strategy. This means that in addition to developing new-product goals, you also need to develop a plan for reaching those goals. In this course, you'll explore the tools and techniques to help you create a  more...

Strategies for Transitioning into Management Making a smooth transition from technical professional to management is critical to your success as a manager. You've already demonstrated your technical expertise; now you're ready to take that next step. In your new role as a manager, you'll use technology in different ways -- focusing on managing production, not production itself. This course outlines management tactics for becoming an  more...

User State Migration The process of migrating users? documents and settings from one operating system to another is called user state migration. Migrating user settings within and enterprise environment has typically been a complex process due to the number of computers and users involved, however with careful planning and utilization of the new User State Migration Tool migration issues should be reduced. This course  more...

Appraising Performance Simulation Consider your last performance appraisal. Was it a positive experience? Did it give you a clear idea of which areas you performed well in and which areas required more attention? And what about afterward? Did your manager continue to provide you with feedback all throughout the year? Or are you still waiting until your next evaluation to see how you've performed? Contrary to the experience of many  more...

Strategic Decision Making The field of IT management continues to evolve as new methodologies and technologies are made available and adopted by the marketplace at large. Deciding what kinds of work your firm should outsource, whether to lease or buy, and the kinds of projects best kept in-house are matters of crucial concern to any IT manager. At the same time, an array of resource planning and management tools--CRM, ERP,  more...

Automated Installation of Windows Vista Installing Microsoft Windows Vista has been greatly simplified with a set up process that relies on image-based installation architecture. Not only does Windows Vista provide a new image and deployment platform, but it provides a collection of tools used for ease of deployment automation. This course introduces robust deployment tools such as Windows Automated Installation Kit (AIK) and its  more...

Excel 2000 Intermediate Intermediate (2 Hours 5 Minutes) 1.0 Changing Worksheet Layout (26 Minutes) 1.1 Inserting Columns, Rows and Cells 1.2 Deleting Columns, Rows and Cells 1.3 Moving Cells 1.4 Copying Cells 2.0 Additional Formatting (6 Minutes) 2.1 Formatting Cell Attributes and Alignment 2.2 Borders 2.3 Numeric Formatting 2.4 Center Text across Columns 2.5 Hiding & Unhiding Columns & Rows 3.0 Printing (25 Minutes)  more...

Illustrator 9 Offering an unparalleled combination of creative freedom and productivity, Adobe Illustrator is preferred by designers, graphic artists, technical illustrators, and business professionals. In this Virtual Training Company tutorial, Rachel Caplan guides you through the basics of Illustrator 9, then leads you into the more technical territory by showing you how to modify objects, the use of  more...

Flash MX Intermediate Developer Macromedia Flash MX is one of the finest tools available for creating powerful websites. This Virtual Training Company tutorial is aimed at developers, those who are creating web applications and using advanced Flash MX ActionSripting in developer mode. Your instructor, Eric Hake, will guide you through the new features of the Flash MX Development tool. Timelines, shared libraries and templates  more...

Flash MX for Designers Macromedia Flash MX is a wonderful tool for the creation of incredible web sites. Virtual Training Company's tutorial is aimed at designers, those who create graphical Flash content, such as animations, interactive web navigation controls, interactive web sites, games, and movies. Rick Martin, your instructor, starts off slowly by introducing you to the interface, setup, and the basics of Flash  more...

Fireworks MX Virtual Training Company author Scott Doucet shows users how to create, edit, and animate graphics using Fireworks MX, the latest in the Macromedia MX software production line. Macromedia has designed Fireworks MX to help both the designer and programmer create engaging, attractive, and functional websites in the shortest time possible using the MX technology. It comes with the ability to import,  more...

Excel 2000 User Set of 3 Beginning (2 Hours 16 Minutes) 1.0 The Excel Screen (32 Minutes) 1.1 The Excel Workbook and Worksheets 1.2 Title Bar & Menu Bar 1.3 Toolbars 1.4 Formula Bar 1.5 Columns & Rows 1.6 Navigation 1.7 Sheet Names & the Status Bar 1.8 Mouse Pointers & Shortcut Menus 2.0 Entering Data into a Worksheet (27 Minutes) 2.1 Data Entry Techniques 2.2 Auto-Fill Entry Techniques 2.3 Erasing Data 2.4 Auto Complete  more...

PageMaker 6 5 Advanced Adobe PageMaker was one of the first page layout applications, and is still heavily used in many corporate production environments, as well as some studios and magazines. If you are looking for employment within corporate desktop publishing departments, learning PageMaker is a must. In Virtual Training Company's PageMaker 6.5 Advanced tutorial, author Diane Presler begins by making you comfortable  more...

Dreamweaver MX Fundamentals Macromedia Dreamweaver MX Fundamentals is the first in a series of tutorials from Virtual Training Company for Dreamweaver MX. The author of this series, Mark Fletcher, is a member of Team Macromedia for Dreamweaver. Tap into his extensive knowledge as he takes you step-by-step through the creation of a web site. He will show you how to add text and graphics, work with frames and framesets, apply  more...

FreeHand 9 Macromedia FreeHand 9 is a versatile graphics application that uses vector drawing and allows you to import artwork from other sources. It is wonderful for creating ads, book covers, letterhead, and more. In this Virtual Training Company tutorial, author Vivian Garner starts slowly by acquainting you with the many tools of Freehand. She will then guide you through using layers, fills, strokes,  more...

FreeHand MX Macromedia Freehand MX is one of the most powerful, versatile and fun to use illustration programs you can buy. With Freehand MX, you can create artwork, advertisements, illustrations, logos, newsletters, text documents, charts, 3-D objects and even animations. Freehand MX works seamlessly with many other popular programs including Macromedia Fireworks, Flash and Adobe Photoshop. Powerful vector  more...

Call Center Customer Service Have you just become a call center customer service representative? Maybe you are experiencing some feelings of anxiety, as do many novice agents. You may be concerned about dealing with customers' issues one-on-one. Fortunately, there is a comprehensive training course for people in your situation. This course will help you overcome reservations about customer service in a call center setting.  more...

Competitive Intelligence Researching Online Competitive Intelligence: Researching Online offers the student an overview about the Internet, online technology, and collecting information online. The program covers in detail guidelines for using the Internet, differences between free and commercial online sources, and ways to track new information automatically. It also covers the steps for developing a search strategy, commands for using  more...

Windows NT 4 0 Administration Fundamentals - Part 1 Course Overview This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Oracle Database 10g Administration Workshop II Part 4 This course will teach learners to configure an Oracle database for multilingual applications and distributed database access. Learners will learn how to use various database technologies, such as Resource Manager, the Scheduler, and materialized views. Learn To: Identify features of Automatic Storage Management (ASM). Identify features of Automatic Storage Management (ASM)  more...

Macromedia Captivate 1 0 Getting Started This course provides an overview of the features and tools of Macromedia Captivate that allow developers to create software demonstrations and interactive simulations. Learn To: Identify the key features of the working environment in Macromedia Captivate 1.0. Identify the workflow in Macromedia Captivate 1.0. Identify the movie types in Macromedia Captivate 1.0. Record and  more...

Advanced Six Sigma The Improve Control Phases of DMAIC The Improve phase in the DMAIC model of Six Sigma implementation helps the practitioners to generate solutions, select the best solution, and implement it to improve the performance of processes. The Control phase is the final phase of the DMAIC model. It enables the Six Sigma team members to apply a set of tools and techniques to maintain the new improved process. Learn To:  more...

SAP R 3 Supply Chain Management Course Overview The course Supply Chain Management is intended to give company executives and interested experts in various industries an overview of the content, goals, possibilities and challenges of Supply Chain Management. As most chores within the supply chain today cannot do without the use of computer software, the course shows concrete examples using SAP within different industry  more...

C Programming - Part 3 Course Overview This course is the third in a four-part series that will give students the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention Course Overview This course is the third in a three-part Oracle8 Performance Tuning series. This course introduces the participants improving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student  more...

Oracle Form Builder R6 Including Reusable Oracle Components Course Overview This course is the sixth in a six-part Oracle Developer series that is based on Oracle Developer Release 6. This course will enable learners to implement methods to use additional data sources, to work with Oracle8 objects, and to integrate charts, reports, and timers in form modules. In addition, the course covers the procedures to reuse components, objects, and code and to  more...

Windows NT 4 0 User Fundamentals Course Overview This multimedia self-paced learning course will instruct you on working with Microsoft Windows NT 4.0 Workstation. The unique Skill Builder instruction uses text, voice, questioning, practice, quizzes and multiple study paths to create a learning environment that enhances your enjoyment and comprehension. Preassessment testing in the beginning of each unit will allow you to  more...

Windows 2000 Professional Advanced User Course Overview This course will introduce users to the advanced features of Windows 2000 Professional. At the completion of this course, students will learn to add new hardware and applications; customize the desktop, the Start menu and toolbars in Windows 2000; identify the advanced features of Windows 2000; modify the properties of Internet Explorer; and search for people and Web pages on  more...

Excel 2000 Proficient User Course Overview This course provides participants with the skills to use Microsoft Excel 2000 on a daily basis in their workplace. At the completion of this course, students will learn how to format and print data in a worksheet; make worksheet calculations by using the advanced formulas and functions provided by Excel; manipulate data in a worksheet; create and edit workbooks for integrating  more...

Excel 2000 Expert User Course Overview This course provides participants the knowledge to use the advanced features of Microsoft Excel 2000. At the completion of this course, students will learn how to create and use templates; retrieve, sort and manipulate data from a list; create and modify shared workbooks; and analyze data by using Data Map, Pivot Table, Data Table Scenario and Data Analysis tools. L earn To:  more...

Site Server 3 0 Implementation - Part 1 Course Overview This is the first course in a three part series that will help students prepare for the Microsoft Certified Professional exam 70-056, Implementing and Supporting Web Sites Using Microsoft Site Server 3.0. At the completion of this course, students will learn to install and configure Microsoft Site Server 3.0; identify the procedures involved in publishing content; and understand  more...

IIS 4 0 Creating Configuring a Web Server - Part 2 Course Overview This is the second course in a four part series that will provide students with the knowledge to support the various features of Microsoft Internet Information Server 4.0. Participants will gain an understanding of the product's architecture and perform the procedures to install, configure, and implement Internet Information Server. L earn To: Identify the  more...

Exchange Server 5 5 Concepts and Administration - Part 1 Course Overview This is the first course in a three part series that will provide IT professionals the knowledge to install, configure, administer and troubleshoot Microsoft Exchange Server 5.5 in single-site and multiple-site environments. L earn To: Identify the different types of messaging systems and understand the fundamentals of Exchange Server. Administer the Exchange  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 The first course introduces the Lotus Notes 6 environment and capabilities, and the basics of Notes navigation using bookmarks and other navigation tools. The learner is given instruction in the establishment of their mail environment, including such procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given  more...

Building an E-Commerce Business Case This course provides the learner with information which addresses the relationship between costs and benefits. Learn To: Build Online Revenues. About B2B Consumer Transactions. About Sales and Services. About Online Customer Relationships. About the Virtual Value Chain. Audience: This course is intended for Managers and technical staff who are in a position to  more...

Windows 2000 Technical Overview Course Overview This course will provide IT professionals with the new features and capabilities as well as a technical overview of Microsoft Windows 2000. This course will emphaisize how to implement and support Microsoft Windows 2000. This course will also describe key features and emphaize how these features relate to other operating systems. L earn To: Identify the benefits and  more...

Windows 2000 New Features Course Overview This course will introduce the structure and features of Microsoft Windows 2000. L earn To: Identify the features and uses of the Microsoft Management Console. Identify the features and components of Active Directory. Identify the guidelines and options for installing and upgrading to Windows 2000. C ontent Emphasis Skills-Based A udience This course  more...

Windows 2000 Install Config Admin --Part 2 File Sys Hardware Config Course Overview This is the second course in an eight-part series that will provide IT professionals with the knowledge and skills necessary to implement, administer, and troubleshoot Microsoft Windows 2000 Professional and Server. At the completion of this course, students will learn to configure the Microsoft Windows 2000 environment; configure and manage storage devices, file systems, and  more...

Oracle Database 10g New Features for Administrators Part 1 Oracle Database 10g is the first database designed for enterprise grid computing. It is the most flexible and cost-effective way to manage enterprise information. This course covers the new features of Oracle Database 10g that are applicable to database administration. The features include Manageability concepts, Grid computing, enhanced installation features, configuration and performance  more...

Exchange 2000 Server--Part 1 Installing Course Overview This course presents the students with both theoretical and practical instruction in the subject of installing Microsoft Exchange 2000 Server. This instruction will cover initial installs and upgrades from Exchange 5.5. The bulk of the instruction will relate to the issues of planning and executing a server install. Considerably less emphasis will be placed on deploying different  more...

SCO SVR 5 --Part 2 Network Administration Course Overview This second course in the SCO SVR 5 implementation track covers internetworking connectivity, systems, services, and security. Wherever possible, It focus's on the tools and features specific to SCO SVR5. L earn To: Identify the features of the Printer Setup Manager. Identify the command-line interface (CLI) commands used to configure printing in UnixWare 7.  more...

Solaris--Part 1 Basic Administration Course Overview The first course in the Sun Solaris implementation track covers basic user and system administration in the Solaris environment. It focuses on the common skills that an administrator will perform and how they are handled in this flavor of Unix. L earn To: Identify the functions of the Unix system administrator. Identify the features of the Solaris operating  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify  more...

IBM DB2 Univ Database V7 1 Transition Part 1 Core Competencies Course Overview This is the first course in a two part series that students will learn about OLAP functionality, SQL and AD Enhancements. Additionally, this course covers Federated Databases and Extenders and what has been added in these areas. Learn To Identify the enhancements that emerged with each version of DB2. Identify the six main product editions of the DB2 family. Identify  more...

Office XP-New Features Curriculum Course Overview This curriculum provides a general overview of new productivity and information handling tools. It concentrates on new features within Microsoft Word, Excel and PowerPoint, and Microsoft Office XP software. Additionally, there is an emphasis on database, e-mail, and Internet software. This curriculum consists of two Skill Builder courses: Course 74010 Microsoft Office XP - New  more...

Office XP New Features Part 1 Overview Word Excel PowerPoint Course Overview The is the first course in a two part series which begins with a general overview of new productivity and information handling tools. It then concentrates on new features within Microsoft Word, Excel and PowerPoint. Learn To • Identify the features of speech recognition in Office XP. • Identify the features of handwriting recognition in Office XP. •  more...

Excel XP Expert User Course Overview This course covers skills particular to the expert user of Excel 2002. The course teaches template and database integration, shared workbooks, and consolidating data across workbooks. This course also teaches, Data Analysis and Automation, data importing and querying, pivot tables, macros, and data analysis tools. Learn To • Create a new template file. • Modify  more...

Outlook XP Expert User Course Overview This course teaches the advanced features of Outlook 2002 and will enable the learner to become an expert user. Message formats and templates, security tools and network configuration newsgroups, instant messaging and working remotely topics are covered in the course. It assumes the learner has taken the Outlook Fundamentals and Proficient User courses. Learn To •  more...

ISA Server 2000 Part 2 Enterprise Deployment Considerations Course Overview This is the second course in a two part series that presents students with both theoretical and practical instruction on installing, configuring, troubleshooting and administering Microsoft Internet Security and Acceleration (ISA) Server 2000. The course covers server security, configuring packet filtering and IP routing, and configuring application filters and server  more...

BizTalk Server 2000 Part 4 Components Solutions Troubleshooting Course Overview This is the fourth course in a five part series that presents the knowledge and skills necessary to create application integration components (AICs) for use with BizTalk Messaging Services. It also covers the deployment and management of an automated business process between trading partners using BizTalk Server 2000. In this respect, it presents a type of practical application  more...

CIW JavaScript Fundamentals Part 1 Programming Principals Course Overview This is the first course in a two part series that presents students with both theoretical and practical instruction on the origins and basic features of the JavaScript programming language. This course will provide an introduction to JavaScript and some common programming concepts. It will cover working with variables and data. Students will also learn about functions, methods  more...

MS Win XP Install Admin Part 1 Install Config This is the first course in a five part series that discusses how to effectively plan an installation, perform a new installation and perform an upgrade. It also teaches how to automate the installation of Microsoft Windows XP Professional by using an answer file and a UDF by using the Setup Manager Wizard, and how to configure additional answer file settings. Finally, it covers how to install and  more...

MS Win XP Install Admin Part 5 Disk File Mgt This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS  more...

MS Win XP Install Admin Part 5 Disk File Mgt This is the final course in a five part series in the Microsoft Windows XP Installation and Administration curriculum. It covers how to work with basic and dynamic disks, manage drive letters, paths and defragmenting volumes on computers running Microsoft Windows XP Professional. It also teaches how to configure and manage various file systems, manage data compression, and secure data by using EFS  more...

Paint Shop Pro 8 Part 1 Getting Started This objective of this course is to give the learner a comprehensive introduction to the capabilities and tools of Paint Shop Pro 8. Painting and Drawing tools are covered, as is the creation and management of images and various color management guidelines. Paint Shop Pro's useful Browser tool is covered. Learn To To identify features of the Paint Shop Pro 8  more...

Macromedia Fireworks MX Part 1 Macromedia Fireworks MX provides the tools for creating and producing web graphics and interactivity. It presents a single integrated, web-centered environment. This course introduces the fundamental concepts in Fireworks MX, including a description of the Fireworks interface and the tools that are used to create and enhance graphics objects. The learner is also introduced to working with layers.  more...

GoLive 6 Fundamentals This course introduces the learner to the fundamentals of Adobe GoLive 6.Beginning with the program interface and tools, the course then goes on to cover the basics of creating sites and pages. Learn To To identify features of GoLive 6. To match components of the GoLive Interface with their functions or features.  more...

Lotus Domino 6 Preparing Domino R4 Administrators This course provides learners with an overview of the new features that were introduced in Domino 5 and that are part of the new Domino 6 Release. Learners are taught how to install Lotus Notes/Domino 6 and are given an overview of Domino 6 administration tasks and tools. The new features used for managing users and files and for monitoring servers are introduced. Learners also learn about routing  more...

Lotus Domino Designer 6 Preparing Domino R4 Developers This course introduces the integrated development environment in Domino Designer 6, including working with pages, framesets, design elements, and target frames. You will learn about working with forms in Designer 6, including tables, fields, actions, and views. Learn To: o To match Domino 6 clients with their functions. o To match components of the Notes client interface with their  more...

Lotus Domino Designer 6 New Features Curriculum The IBM Lotus Domino Designer 6 New Features Curriculum includes the courses needed to introduce the new features of Lotus Domino Designer 6. Students are introduced to the new interface and taught upgrades to the software. Developers will learn how they can enhance their presentations through an understanding of how Domino Designer 6 language enhancements operate. Learners are also introduced to  more...

Lotus Domino Designer 6 for Release 5 Developers Part 2 IBM Lotus Domino Designer 6 New Features Part 2 focuses on how developers can enhance their presentations through an understanding of how Domino Designer 6 language enhancements operate. This course also teaches the new features of cascading style sheets, using third party tools, using layers, agents, and reusable code. Learn To: o To identify features of the Add Tool dialog box. o To  more...

Lotus Domino Designer 6 for Release 5 Developers Part 3 IBM Lotus Domino Designer 6 New Features Part 3 looks at the software's new LotusScript enhancements as well as converting from LotusScript to Java. Data transformation is an important new features of Domino Designer 6, and this course teaches how Domino's data transformation tools enhance designs. Learn To: o To identify features of new data types in LotusScript for Domino Designer 6. o To  more...

Windows Server 2003 Managing Network Infrastructure Part 1 This is the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the  more...

Windows Server 2003 Managing Network Infrastructure Part 1 This is the first of a three-course curriculum that prepares the learner for Exam 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. The learner is introduced to the course with a review of TCP/IP issues. The course then gives in-depth and exam-focused coverage to the areas of routing configuration, DHCP overview and configuration, and the  more...

Word 2003 Expert Part 2 This course, along with the Word 2003 Expert: Part 1 course, maps to the Microsoft Office Expert certification objectives for the Word 2003 Expert exams. Learners completing these courses should be well prepared for the certification exams, and have a solid foundation in basic Word skills. Learn To To create a form. To secure a document.  more...

Leadership Development Goal Setting In Leadership Development: Goal Setting, you will develop an understanding of how to set specific and measurable goals. Using your goal setting skills, you will have the opportunity to help employees manage goal achievement, set goals to meet deadlines, and identify strategic goals for the future. Learn To Successfully define a target to be reached.  more...

Six Sigma Managing Six Sigma Projects In Managing Six Sigma Projects you will learn This course teaches about management and team support structures for Six Sigma projects as well as some of the more advanced tools required by those engaged in the quality initiative. Finally, it offers help on implementing Six Sigma and on some leadership strategies for project champions. Learn To Identify effective  more...

Goal Setting Goal Setting Tools for Managers In ''Goal Setting: Goal Setting Tools for Managers,'' you will learn how to guide employees and mentees through the goal-setting process. You will learn how to foster an enthusiastic and supportive environment for goal setting as well as how to motivate individuals to continually set new and challenging goals. Learn To Identify the criteria for meaningful  more...

Total Quality Management Implementation and Tools Total Quality and Quality Tools breaks Total Quality Management into distinct easy-to-understand stages. You will learn the steps required for designing, developing, implementing, and evaluating a total quality solution. With the stages in place, the required basic tools for quality analysis are taught before the learner is introduced to some more advanced tools for Total Quality Management.  more...

Access 2003 Proficient User This course, along with the Fundamentals course, maps to the Microsoft Office Specialist certification objectives for the Access 2003 Specialist exam. Assuming knowledge of the fundamentals, it teaches how to create forms and reports and how to format controls on both forms and reports. The student is also introduced to importing and exporting data to and from Access. Finally, this course teaches  more...

Advanced Project Mgmt Project Management Maturity In Advanced Project Management: Project Management Maturity, you will learn how projects are typically managed and what processes and tools usually exist at each of the five maturity level. You will also learn how to assess a department or organization a a s maturity level, obstacles that prevent attaining high maturity levels, and how executives can promote project management. Learn To  more...

PowerPoint 2003 Fundamentals This course introduces the basics of Microsoft PowerPoint 2003. The learner is guided through the steps for creating a new presentation and how to manage slides. Participants learn how to work with AutoShapes, WordArt, Clip Art and graphics. How to use the Thesaurus and Spell Check tools, how to set up a presentation for printing, and how to create headers and footers are covered. Finally, this  more...

Six Sigma Six Sigma Essentials In Six Sigma: Six Sigma Essentials you will learn the history and background of the Six Sigma quality initiative as well as some essential information on how it impacts on business processes. Putting Six Sigma in context, the course then goes on to look at some of the principal tools used in a Six Sigma project before examining strategies for preparing your organization for this new quality  more...

Virtual Teams Participating in Virtual Meetings In Virtual Teams: Participating in Virtual Meetings, participants will learn the four types of virtual team meetings and what to include in the agenda for a virtual team-orientation session. In addition, participants will learn factors that influence a virtual meeting's effectiveness and four methods virtual teams use to make decisions. Learn To Use team-building  more...

Cross-Functional Teams Cross-Functional Team Development Cross-Functional Teams: Cross-Functional Team Development offers the student an overview of the information needed to develop communication, achievement, and synergy tools for cross-functional teams. The program details how to develop time lines and how to make consensus decisions. The program also provides information about encountering and overcoming task achievement challenges, as well as  more...

Organizational Learning Transferring Knowledge within an Org In Organizational Learning: Transferring Knowledge within an Organization, you will learn to use management tools and identify challenges encountered when using technology for knowledge transfer. You will also learn how to encourage knowledge transfer through employee empowerment and incentives, as well as how to address and overcome transfer reluctance. Learn To  more...

Visual Basic 6 0 Designing Implementing Desktop Applications - Part 4 Course Overview This is the fourth course in a five part series that will provide students with the knowledge to write a Microsoft Visual Basic-based application that accesses data from a database. In this course, students will learn to use ActiveX Data Objects to access and manipulate data sources. This course also addresses advanced database issues, such as data integrity and referential  more...

Visual C 6 0 Designing Implementing Desktop Applications - Part 1 Course Overview This is the first course in an eight part series for programmers. This series provides the C++ programmers the necessary skills to develop applications using the MFC library and the Microsoft Visual C++ 6 development environment. L earn To: Identify the features, tools, Wizards and resource editors of Visual C++ 6.0. Install and configure SQL Server and Microsoft  more...

Oracle8 Backup and Recovery - Troubleshooting and Recovery Course Overview This course is the second course in a two-part series that introduces participants to the critical task of planning and implementing database recovery strategies. This course will identify ways of handling different types of failures, diagnosing errors and detecting corruption. Additionally, users will be introduced to the different types of Oracle recovery methods and how to  more...

Windows NT 4 0 Administration Fundamentals - Part 1 Course Overview This is the first course in a two part series which provides the knowledge and skills necessary to perform post-installation and day-to-day administration tasks in a single-domain and multiple-domain Windows NT 4.0-based network. This series is intended to prepare the learner for Microsoft's self-administered exam 803 on Windows NT 4.0 Administration. L earn To:  more...

Site Server 3 0 Commerce Solutions - Part 2 Course Overview This is the final course in a two part series that will help students prepare for the Microsoft Certified Professional exam 70-057, Designing and Implementing Commerce Solutions with Microsoft Site Server 3.0, Commerce Edition. At the completion of this course, students will learn to administer a Site Server, Commerce Edition web site; deploy a web application using Site Server,  more...

Lotus Notes 6 Moving to IBM Lotus Notes 6 The first course introduces the Lotus Notes 6 environment and capabilities, and the basics of Notes navigation using bookmarks and other navigation tools. The learner is given instruction in the establishment of their mail environment, including such procedures as setting up a filing system for incoming messages, customizing outgoing messages, and managing the Address book. They are also given  more...

Windows NT Server 4 0 Analysis and Optimization Course Overview This is the second course in a seven-part series intended for network support professionals working in a Microsoft Windows NT Server 4.0 based enterprise environment. The series aims to enable these professionals to pass Microsoft's certification examination 70-68. This series gives participants the opportunity to design, implement, and support the Windows NT Server network  more...

Windows NT 4 0 Cluster Server Wolfpack - Part 2 Course Overview This course is the second part of a two part series that will provide participants the knowledge to install, configure, integrate, optimize and troubleshoot clustering technologies for Microsoft Windows NT 4.0. L earn To: Create groups and resources in a cluster. Configure the general, failover and failback configuration properties of a group. Configure a  more...

IBM DB2 Universal Database V6 1--Administration Course Overview This course will provide database administrators with the specific skills and knowledge needed to be successful with DB2 Universal Database (UDB) V6.1 database administration in a UNIX, Windows, or OS/2 environment. This course will teach students the critical skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement  more...

IBM DB2 Universal Database V6 1--Administration Course Overview This course will provide database administrators with the specific skills and knowledge needed to be successful with DB2 Universal Database (UDB) V6.1 database administration in a UNIX, Windows, or OS/2 environment. This course will teach students the critical skills needed for designing a new DB2 implementation and maintaining an existing database. L earn To: Implement  more...

Operations Management Fundamentals of Operations Management Operations Management: Fundamentals of Operations Management offers the student an overview of the components of operations management. The program defines each of the components and introduces the student to the concepts of quality and project management. In addition, the program offers examples of how changing operations affects a company a a s operation processes. Learn To  more...

CIW Site Designer Part 3 Using FrontPage Dreamweaver HomeSite Course Overview This third course in the series teaches learners how to use some of the more popular Web site development tools. It covers the basics of using Microsoft FrontPage, Macromedia Dreamweaver and Allaire HomeSite. Learn To • Identify FrontPage 2000 and how to create Web pages with tables, images, and image maps by using FrontPage. • Identify how to format Web pages,  more...

CIW Site Designer Part 4 Using Paint Shop Pro Flash JavaScript DHTML Course Overview This is the fourth course in a five part series. Students will learn the basics of using JASC Paint Shop Pro to create images for Web sites and Macromedia Flash to create animated Web sites. Subjects covered in this course include advanced Web design technologies, including JavaScript and DHTML. Learn To • Identify how to create, convert, modify and enhance image files  more...

Microsoft NET Tech Overview Part 1 NET Platform Framework This course gives an introduction and basic explanation of the Microsoft .NET Platform and its components, including the .NET Enterprise Servers (BizTalk Server, Application Center, Host Integration Center, Mobile Information Center Internet Security and Acceleration Server and SQL Server) as well as development tools and technologies (XML, ASP.NET, Visual Studio.NET, and SOAP). Other areas such  more...

Motivation Motivating Through Rewards Recognition In Motivation: Motivating Through Rewards and Recognition, you will learn how to use different types of reward and recognition to motivate employees. You will also learn what types of reward and recognition are de-motivating to employees. In addition, you will learn how using rewards and recognition can be beneficial for managers and how to develop a reward and recognition program. Learn To  more...

Operations Management Operations Management Tools Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.  more...

MS SharePoint Portal Server 2003 Introduction for Admins In Introduction to SharePoint Portal Server 2003 For Admins, you will learn the basic features of SharePoint Portal Server (SPS) 2003. This course covers Planning, Implementing and Designing of SPS 2003. Finally you will also learn SPS 2003 Administration, how to administer and customize SPS 2003, developing Web Parts, Backup and Restore Process. Learn To: Identify features of  more...

Six Sigma Management and Planning Tools In the 1970s, a group of seven "new" tools for quality management were developed in Japan. When they reached America in the 1980s and 1990s, they were renamed the Management and Planning (MP) tools. Used separately or in combination, they are powerful tools in the Six Sigma?? approach for insuring quality and continuous improvement. This course will cover the seven tools--affinity diagrams,  more...

Six Sigma DMAIC Measuring the Process Would you use your thumb and forefinger to measure how much carpet you need to buy for a new room in your house? By the same token, do you have the right tools for measuring a process in your organization that just isn't working? "Six Sigma DMAIC: Measuring the Process," provides Six Sigma Green Belts and team members with techniques for precisely pinpointing the source of problems--and precisely  more...

Design for X DFX Successful organizations, in both the manufacturing and service sectors, are becoming more customer focused. New products and services to meet the existing and future needs of customers are being introduced. In the continued quest for superior products and services, there is a drive to reduce cycle time and times to market while reacting faster to market and technology changes. A number of  more...

OSHA 30 Hour for Construction - Online OSHA 30 Training The OSHA 30 Hour Construction Training course is a comprehensive safety program designed for anyone involved in the construction industry. Specifically devised for safety directors, foremen, and field supervisors; the program provides complete information on OSHA compliance issues. OSHA recommends Outreach Training Programs as an orientation to occupational safety and health for workers covered by  more...

OSHA - 10 Hour Construction Outreach Training Program - Online The OSHA 10 Hour training for Construction is part of OSHA's Outreach Program to train workers in the basics of occupational safety and health. The 10 hour course is geared to the general laborer and new hires and serves as a safety orientation for work on a construction site. In this course, students will be introduced to the basic safe practices of identifying, reducing, eliminating and  more...