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From Human Resource & Organisational Development Consultancy (HRODC) Postgraduate Training Institute
Project Management in Action Managing World Bank Projects
Programme for - Project Management in Action:
Managing World Bank Projects
Leading to Diploma a Postgraduate a in World Bank Project Management
Objectives Contents, Concepts and Issues
Module 1 - Team Dynamics: Introducing Team leadership
Module Duration: 1 Day
Module 1 Objectives Contents, Concepts and Issues
By the conclusion of the specified learning and development activities,
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Project Management in Action Managing World Bank Projects
Programme for - Project Management in Action:
Managing World Bank Projects
Leading to Diploma a Postgraduate a in World Bank Project Management
Objectives Contents, Concepts and Issues
Module 1 - Team Dynamics: Introducing Team leadership
Module Duration: 1 Day
Module 1 Objectives Contents, Concepts and Issues
By the conclusion of the specified learning and development activities,
more...
Financial Accounting and Management Accounting


PROGRAMME OUTLINE
FINANCIAL ACCOUNTING
Part One: A conceptual framework: setting the scene
Module 1: Who needs accounting?
Learning outcomes
- Introduction
- The development of a conceptual framework
- The Statement of Principles
- Types of business entity
- Users and their information needs
- General purpose or specific purpose financial statements?
- Stewards
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Advanced Project Management


Objectives:
- Demonstrate their understanding of the concept of project management
- Illustrate the pertinent issues associated with project sustainability
- Portray a heightened understanding of project development
- Highlight and internalize crucial project planning issues
- Deconstruct team management in a problem solving setting
- Apply the most appropriate project management
more...
From Wintrac Inc.
Red Hat Enterprise Linux Systems Administration Troubleshooting Techniques and Tools
This course will teach the commands and methods needed to perform troubleshooting networking, security, and performance issues on a functioning RHEL system. The course will also use a problem solving approach in the lab exercises to teach system administrators a methodology of: discovery, analysis, tools, and solution in each area that is covered.
You can get a complete list of other linux
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From Learning Technologies, Inc.
Problem Solving and Decision Making



Our problem-solving decision-making programs focus on helping participants explore a fact-based problem-solving model that targets root causes, weeds out inappropriate solutions and gains buy-in. We also use a matrix analysis to examine how to make better, more consistent decisions (See Details Below).
Every LTI classroom program is designed to achieve specific results aligned with your
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Myers Briggs Type Indicator



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
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DiSC - Personality Assessment



At the heart of almost any training program lies a new perspective. Whether this is new content, a different vantage point, or targeting an existing issue that has not yet been resolved, they all represent a catalyst for change. Assessments are one of our most powerful tools for facilitating this process. From custom needs assessments, pre-program surveys, and team profiles, to personality
more...
From Simons-White & Associates, Inc.
Mistake Proofing



Course Description:
The purpose of this manual is to provide an overview of Mistake Proofing methodology. The text was developed for training purposes and to provide a reference for future use.
The text was written to provide for the reader techniques of mistake proofing to improve performance. Dr. Shigeo Shingo created the concepts of Mistake Proofing. Simons-White & Associates wrote the
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Problem Solving




Problem Solving
In todaya s business environment, finding the root cause of a problem is often a very difficult task. While a single individual might sometimes be able to solve certain problems, the more complex problems in business are better addressed by a multi-disciplinary team. This seminar focuses on a structured eight-step methodology used to find root causes and determine how to
more...
From LodeStar Institute
Lean Six Sigma Yellow Belt Training










The course is a Six Sigma team member training and highlights the basics of Lean Six Sigma and is targeted to a wide audience of team members who need familiarity with the overall process and the basic process improvement tools.
It is designed to provide a broad understanding of the Lean Six Sigma improvement methodology, concepts, and language, along with a complete toolbox of basic process
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From Meirc Training and Consulting
Creative Problem Solving and Decision Making


Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as a business tools. Analyze and solve actual problems facing them at work.
more...
Key Managerial Skills for New Managers and Supervisors - Management




By the end of the program, participants will be able to:
Discover their role as new managers or supervisors.
Apply different leadership styles to successfully lead and motivate their employees.
Learn how attitudes and personality types affect team performance.
Understand key components of Emotional Intelligence (EI)
Empower employees through delegation.
Understand how to successfully deal
more...
Six Sigma Quality Applications for Business Growth and Productivity



By the end of the program, participants will be able to:
Define and understand Six Sigma and why it is necessary to sustain business improvement.
Understand and apply the DMAIC problem solving method.
Understand the role of Six Sigma in customer service and continual improvement.
Implement and deploy Six Sigma.
Understand organization readiness.
more...
Creative Problem Solving and Decision Making - Interpersonal Skills


Apply logical and creative approaches to solving problems and making decisions.
Use traditional and creative tools for identifying causes and generating solutions.
Analyze and solve actual problems facing them at work.
more...
Creative Problem Solving and Decision Making - Interpersonal Skills and Self Development
By the end of the program, participants will be able to: Apply logical and creative approaches to solving problems and making decisions. Use traditional and creative tools for identifying causes and generating solutions. Utilize creativity and lateral thinking as a business tool. Analyze and solve actual problems facing them at work.
more...
Key Managerial Skills for New Managers and Supervisors - Leadership and Management
By the end of the program, participants will be able to: Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Understand how attitudes and personality types affect team performance. Understand key components of Emotional Intelligence (EI). Empower employees through delegation. Deal successfully with difficult
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Key Managerial Skills for New Managers and Supervisors


Discover their role as new managers or supervisors. Apply different leadership styles to successfully lead and motivate their employees. Empower employees through delegation. Build and manage winning teams. Know the Dos and Dona ts of managing meetings. Manage self, time, and stress in a restless work environment. Apply new tools and techniques to improve decision-making and
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Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
Creative Problem Solving and Decision Making
This program is designed for Managers and supervisors whose job involves solving problems, as well as making and implementing decisions. This program is worth 25 NASBA CPE s.Apply logical and creative approaches to solving problems and making decisions.Use traditional and creative tools for identifying causes and generating solutions.Analyze and solve actual problems facing them at work.'
more...
From Contacts Plus
Problem solving and decision making

Program Overview:
Effective decision makers are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. In this program, you will be provided with the training and tools necessary to become an inventive, logical decision maker. You'll explore a structured way to approach and dismantle problems, and you'll learn to clarify problems in
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Stress management

More and more employees are experiencing daily stress, pressure, long hours or rapid change. The nature of employment has now changed, and the idea of a job for life has been replaced by an emphasis on performance. How do you manage your stress levels? The relaxation and stress management classes are about crisis control a methods of restoring your sense of well being when things go wrong.
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Developing Training Program
Developing Training Program
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
How You Will Benefit, objectives:
Training is an essential element of development in any organization. Being knowledgeable and continuing to learn throughout your career can make you a very valuable asset. We also know that training and orientation for newly
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How to Manage Anger and Violence in the Workplace
How to Manage Anger and Violence in the Workplace
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
Violence of any sort has many roots. 99% of the time, there are warning signs of workplace violence. That is why this two days workshop will take a comprehensive look at workplace violence:
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Business Ethics for the Office
Business Ethics for the Office
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment.
Program Duration: 2 days
Program Overview:
What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another.
This two days workshop will not provide you with
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Facilitation Skills
Facilitation Skills
Target Audience: All trainers in training environment.
Program Duration: 2 days
Program Overview:
It is impossible to be part of an organization today and not attend meetings. Staff meetings, project meetings, planning and coordinating meetingsa they all take time.
There has been a growing realization that we have to pay attention to the process elements of
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Project Management Fundamentals
Project Management Fundamentals
Target Audience: HR Team, Managers, Heads of Department, Directors, & Supervisors in work environment
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra
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Understanding Project Management
Understanding Project Management
Target Audience: Supervisors, Seniors, &Team Leaders in work environment.
Program Duration: 2 days
Program Overview:
Project management isna t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments - and to get that
more...
Problem Solving Decision Making
Problem Solving & Decision Making
Target Audience: Supervisors, Seniors, Team Leaders, & All Staff in work environment.
Program Duration: 2 days
Program Overview:
As an individual, facts and knowledge can only go so far. Solving tough problems requires the ability to define the true problem, analyze the possible causes, create options, select the most feasible option, and then
more...
Building Your Self Esteem and Assertiveness Skills
Building Your Self Esteem and Assertiveness Skills
Target Audience: All Staff in work environment.
Program Duration: 2 days
Program Overview:
Building your self-esteem is essential for confidence and success, and it all begins with you. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be
more...
Developing High Performance Teams
Developing High Performance Teams
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
Your success as a manager can often depend on how well your team operates. How are their problem-solving skills? Are they enthusiastic and motivated to do their best? Do they work well together? There have been
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Business Leadership Becoming Management Material
Business Leadership a Becoming Management Materiala
Target Audience: HR Team, Managers, Heads of Department and Directors in work environment.
Program Duration: 2 days
Program Overview:
This workshop is a tool for your leadership development. It is designed to help you create and accomplish your personal best, and to help you lead others to get extraordinary things done. At its
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From SmartStorming: Unleashing Innovation Through New Ideas
3-D Ideation Intensive





This dynamic 1-day workshop will introduce your group to a radical new approach to idea generation, one that will dramatically increase its output of fresh, innovative thinking. The 3-D Ideation Intensive is designed to ignite enthusiasm, eliminate arbitrary assumptions or limiting beliefs that hinder idea generation, make it possible for participants to approach challenges from fresh
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From SETTEC
Management Supervision & Decision Making

The objective of this intensive course is to provide participants with technical knowledge and practical training on the methodologies and tools of Management and Decision Making
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Maximizing Innovation And Problem Solving

The Objective of this course is to familiarize the trainees with innovative thinking and how to practically think about solutions for the normal and stressful problems & challenges.
more...
From Resourceful Change
Licensed NLP Practitioner training 7- Day Intensive


Learn powerful NLP skills in small groups with experienced trainers and become certified as a Licensed NLP Practitionera through the Society of Neuro-Linguistic Programming (SNLP).
Course Focus:
* How to use language most effectively, both to communicate with yourself and others.
* How to change unwanted behaviours, develop inner resources and increase your personal effectiveness.
more...
Licensed NLP Master Practitioner training 9- Day Intensive


LICENSED NLP MASTER PRACTITIONERa (9- Day Intensive)
Learn NLP mastery in small groups with experienced trainers and become certified as a Licensed NLP Master Practitionera through the Society of Neuro-Linguistic Programming (SNLP).
Course Focus:
* Advanced language mastery, enabling more powerful and flexible communication and influence.
* Deeper understanding of thinking
more...
From Resources Unlimited
Power of Perception

Power of Perception
Thinking Skills | Decision Making | Problem Solving
Dr. Edward de Bono's Power of Perception gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. Power of Perception will enable you to have a broad and inclusive viewpoint. The Power of Perception tools create a framework for defining
more...
DATT (Direct Attention Thinking Tools) Certification


DATT Direct Attention Thinking Tools Certification
Thinking Skills Decision Making Problem Solving
Dr. Edward de Bono's DATT gives you 10 simple strategies for sharpening your perception and focusing your thinking in a more comprehensive, effective, and efficient way. DATT will enable you to have a broad and inclusive viewpoint. The DATT tools create a framework for defining a
more...
From Spectrum Training Services
Graduate Development - Developing Business Awareness

Introduction:
This programme has been designed to enable you to understand what the business values, and to provide you with the skills, behaviours techniques and tools that you require to make a huge and successful contribution to business in the oil and gas industry. The pace and complexity of change in the business world means that we all need to evaluate constantly how we interact with the
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From Create-Learning
Team Building Program Accountability and Team Cohesion


Problem:
Your team is suffering from a lack of team cohesion and accountability of actions (be they positive or negative).
While needing for a strong team sense of togetherness and remaining safe while involved in emergencies, the team has a challenging time admitting faults, holding others accountable and themselves accountable for actions that are damaging the team.
This lack of
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From Honig IdeaGuides
Finding the Solution Problem Solving and Decision Making





Learn the tools and processes to find the right solutions to most any problem or situation.
Finding the Solution is a highly interactive and memorable training workshop. The participants will learn specific tools for solving problems by doing...by solving problems. They will learn how to find solutions using 4 steps:
Focusing - Define, prioritize, focus and analyze problems.
Idea
more...
From NobleProg - IT training courses
Six Sigma Black Belt





Six Sigma is a data driven approach that tackles variation to improve the performance of products, services and processes, combining practical problem solving and the best scientific approaches found in experimentation and optimisation of systems. The approach has been widely and successfully applied in industry, notably by Motorola, AlliedSignal & General Electric. Black Belt is a qualification
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From London Financial Studies
Hedge Funds Risk Management Trade Performance Analysis





Review the key fundamentals of the hedge fund industry and develop a deep understanding of the quantitative principles of hedge fund modelling and analysis through applied problem solving and implementation using key techniques and methods.
Computer-based workshops (Excel and VBA) are very hands-on building on the basics through to some advanced hedge fund modelling and risk management
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From Illumine Training
Creativity for Logical Thinkers
The workshop provides a unique introduction to how the creative process works. Organisations and individuals are encouraged to bring along real life situations which are tackled by a broad range of practical creative techniques which can be used in the workplace.
Creativity for Logical Thinkers will maximise the return on your training investment, by combining creative thinking skills training
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From Global Innovative Campus
Theory and Practice of Nutrient Removal
Description
Operators, engineers, designers and managers involved with wastewater treatment plants aim for a thorough understanding of biological treatment processes in order to achieve the expected performance. The course stresses the understanding the fundamentals and bridges the theoretical considerations with the practical aspects of operation.
Objective
To provide comprehensive
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From mindXCEL Consultancy
Project Management with NLP
Project Management is the discipline of planning, organizing, and managing resources to bring about the successful completion of specific project goals.
It is a defined set of activities that uses resources (money, people, materials, energy, space, communication, motivation, etc.) to achieve the project goals.
Despite the sophisticated tools that have been developed over many years, still many
more...
From CC Pace
Scrum Team Training
This introductory course offers a new alternative to the Certified ScrumMaster (CSM) training. While CSM focuses solely on the ScrumMaster Role, Scrum Team Training focuses on the entire Team, including Project Managers, Business Analysts, Testers, Developers, and Architects. This team-based training will help you understand your role within the Scrum team structure and equip you with the
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From Future Media Concepts
Snow Leopard 401 Mac OS X Advanced System Administration v105
This five-day course builds on the foundations established in the Support Essentials v10. 5 and Server Essentials v10. 5 courses and is designed to empower students to meet the challenges faced by administrators deploying Mac OS X and Mac OS X Server in today's complex and dynamic data centers. Extensive use of the command line interface reveals a deeper scope of the course's subject material.
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From Last Minute Training
Building Cross Functional Teams for Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,
more...
Problem Solving and Decision Making Skills
This one-day course will help students to learn a rational process for problem solving, learn, and practice creative techniques for generating solutions to business problems and learn a rational process for making decisions:
* Solving Problems
* Brainstorming
* Metaplan
* Your Mind is Better than You Think!
* The Fishbone Diagram
* Force-Field Analysis
* The
more...
Building Cross Function Teams For Personal and Team Excellence
Participants who complete this workshop will:
Learn the nature of a team and its purpose.
Define the team's mission and objectives, while identifying procedures that support the team's goal.
Work with others from different disciplines to build mutual esteem and trust.
Explore clarity and problem solving tools including, Goal Setting,
more...
From Carpenter Group LLC
Root Cause Analysis


How often does your company keep battling the same issue over and over? This is called Fire Fighting, and is the result of trying to fix the effects of the problem rather than the problem itself. Using the root cause analysis techniques from this seminar you will begin to understand the relationship between cause and effect. Plus you'll learn to identify the true root cause! Only by identifying
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From Technology Ed
Leading Teams



Leading Teams
For registratio info, please visit:
http://www. technologyed. com/ courses/ c110/ index. php
Course Description
Leading Teams is a course that provides the knowledge and skills necessary to be an outstanding team or group leader. The course will also provide fundamental tools from the behavioral and social sciences that will improve your ability to analyze organizational
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From Amplios Academy
Innovation Techniques Workshop 1 Day



Training objectives
The purpose of this seminar is to:
> Communicate the importance of innovation in corporate survival
> Equip the participants with fundamental innovation skills
> Explain how to assess the typical innovation skills required by different organizations
Training method
The training method involves:
> Description of the theory
> Reinforcement of the theory by case studies
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From Treeline Training, Inc.
Conflict Resolution
This program offers approaches that will help you identify and enhance the most important aspects of conflict resolution. Develop communication skills that support conflict prevention and practice tools that will end conflict in even the most difficult situations. When you feel that conflict has gone beyond your means, this program offers the benefits of using a third party, as well as procedures
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From Adaptive Processes Consulting Pvt. Ltd.
IIBA Accredited business analysis training in Pune
Business analysis is a critical process that drives the project life cycle. The business analyst, acting as an intermediary between the business and technical communities, analyzes competing business needs and develops plans to implement the projects that support stakeholder objectives. In this course, you gain foundational knowledge of the role and function of the business analyst. You also learn
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IIBA Endorsed Business Analysis Training in Bangalore
IIBA Accredited Software Business Analysis Training in Bangalore
3 Days Classroom session and 2 Days Online training on Business Analysis Skills and Concepts)
Business analysis is a critical process that drives the project life cycle. The business analyst, acting as an intermediary between the business and technical communities, analyzes competing business needs and develops plans to implement
more...
IIBA Endorsed Business Analysis Training - 16th to 18th September 2011 - Bangalore
Business analysis is a critical process that drives the project life cycle. The business analyst, acting as an intermediary between the business and technical communities, analyzes competing business needs and develops plans to implement the projects that support stakeholder objectives. In this course, you gain foundational knowledge of the role and function of the business analyst. You also learn
more...
From Bpminstitute.org
Using BPM Discipline with Six Sigma Lean Methodologies




To provide students the ability to create a Customer focused a Process Enabled Enterprise. This requires a business process framework, established enterprise architecture, creating "real-time" business intelligence, and a link between continuous improvement projects and key business processes. Most businesses need to evolve from a bottoms-up Six Sigma (DMAIC) approach, to a strategic framework
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From The Outset Group
Business Analysis One Principles Skills and Tools of Business Analysis 32 IIBA CDU
A fast-paced, highly interactive overview of the professional domain of Business Analysis and the role of the Business Analyst. The primary reference is the (provided) IIBA Body of Knowledge (BABOK Guide VER 2. 0). This IIBA-endorsed seminar details the role of the Business Analyst across business and project responsibilities. Students leave with a working knowledge of the hierarchy of
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From LaMarsh & Associates, Inc.
LaMarsh MethodologyMaster(R) Certification







Learn our LaMarsh & Associates proprietary application consulting methodology
As an internal change management consultant or project manager...
... you are responsible for managing and leading the full life cycle of complex change initiatives. You are expected to develop the project change strategy, design the tactical work plans and deliverables to support that change strategy, build and
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LaMarsh Managed Change(tm) Project Workshop





Project teams carry a heavy burden. To operate effectively in today's fast-paced business environment, many changes are expected to occur within budget, in a limited timeframe, using few resources with minimal disruption of normal business operations. Often, these critical and complex change initiatives will determine the success or failure of an organization. Experts agree that when an
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From Apollo Consulting Group Limited
Advanced Negotiation for Sourcing Managers
Apollo Negotiation Training Workshop
In today's highly competitive business environment, whether you are in purchasing, sales or general management, negotiation skills are crucial to the company performance and your career success. This two days interactive event management workshop will provide participants with the tools to achieve success. This course will take your negotiation skills to the
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From System Concepts
Applied Industrial Ergonomics



A two day course where you will learn how to improve the health, safety and productivity of your workforce through practical ergonomics solutions.
This course provides the skills and tools to make simple and effective ergonomic improvements in the industrial environment. It emphasises hands-on problem-solving methodologies to recognise, evaluate, and control ergonomic risk.
Youa ll
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From PTR Training
Problem Solving and Creative Thinking
Creative thinking increases your ability to craft plausible solutions to problems. During this high-impact program, we will introduce tools and insights for applying creative thinking at work and in every facet of life. Youa ll learn to solve problems you have not been able to solve, develop a more creative organization, and to fully utilize the assets you already have.
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From Multidimension Training & Consulting
7 New Quality Circle Tools

After completing the course the participants will be able to:-
a) Understand the old and new QC Tools
b) Understand the concept of 7 new Quality Circle Tools
c) Understand the steps in building the said 7 QC Tools.
d) Apply the 7 new QC Tools techniques in problem solving and decision making process
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From BodhiH Training Solutions
Decision making skills and Problem solving skills
Corporate Training Programs in Bangalore, Chennai, Coimbatore, Ernakulam, Mysore, Hyderabad, Mumbai, Pune, Delhi, NCR Region, Chandigarh and other cities across India
Decision making skills and Problem solving skills
Decision making skills and Problem solving skills, a one-day program, introduces decision making process for making effective decisions using evaluation criteria that determine
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From Spaces School of Interior Redesign
Interior Redesign and Home Staging Certification Program

Spaces School of Interior Redesign and Decorating provides those wanting to start a career in Interior Decorating, Interior Redesign and Home Staging a Five Day Professional Certification Program that will teach you:
The Principles and Fundamentals of Interior Decorating
Essential concepts of Interior Redesign and Home
Staging, How to market and run your business effectively.
An
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From Expanding Thought
Targeted Breakthrough Thinking




What does your organization do when the same problems crop up again and again? How do people respond to new opportunities and challenges?
If your organization does not approach problems (chronic or new) with robust, dynamic, fresh, electric minds, you are missing the power of breakthrough thinking.
Targeted Breakthrough Thinking stretches participants approaches to problem solving, teaches
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From IDCON, Inc
Root Cause Problem Elimination Training

IDCON's Root Cause Problem Elimination training focuses on eradicating problems. This class will show you how to bring root cause analysis into your day-to-day realiability management process-and in a cost-effective manner. IDCON's RCPE training helps participants tie cause and effect together and apply logical thought processes to arrive at the problem's core. To illustrate the process, IDCON
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From Courage Speaks, LLC
Down and Dirty Grammar Tricks
Save time and end frustration with easy-to-use
formulas, memory tricks, and tips!
Course Description:
Master grammar by using simple, easy-to-remember memory tricks, formulas, and tips. Save time. End frustration and embarrassement by communicating with perfect grammar every time.
Content Includes:
Why grammar can be so confusing, and why memory tricks work
Learn five formulas to perfect
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How to Deal with Difficult Demanding Customers Amazing Phone and In-Person Strategies
November 18 9 AM - Noon Bellevue
MASTER THE SECRETS TO DEALING WITH DIFFICULT, DEMANDING CUSTOMERS
Reduce frustration, and know what to say when.
Handle challenging situations while delivering excellent service.
If you work in customer service, government agencies, or call centers, you may find yourself faced with challenging, difficult, frustrated or just plain rude people daily. Learn
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From The Ryan Group
Purchasing Negotiations

Whether you are a Purchasing Executive with a Fortune 100 company struggling with corporate downsizing issues, a Purchasing Manager negotiating long-term agreements with your certified supplier base or a Buyer struggling with balancing new cost-reduction goals and supplier performance issues...... this critically acclaimed Purchasing Negotiations Workshop will help you become more successful in
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Sales Negotiations

Whether you are the District Sales Manager at a Fortune 100 Pharmaceuticals Company or a Sales Trainee at a startup High Technology Firm......this critically acclaimed Sales Negotiations Workshop will help you become more successful in both your professional and personal lives. This Workshop is an extremely practical, results-driven and fast-paced program that develops your Problem Solving
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From Aspect Training
Problem Solving and Decision Making
Effective decision makers are those rare individuals who are able to consistently identify and choose the best option among multiple alternatives. Their decisions are imaginative, reasoned, and defensible.
Aspect Traininga s Problem Solving and Decision Making course will provide you with the training and tools necessary to become an inventive, logical decision maker. You'll explore a
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From Rapid Progress Marketing and Modeling, LLC
Advanced Data Mining and Predictive Modeling for Internet and Direct Marketers



DESCRIPTION
"Advanced" data mining and predictive modeling dives into the more sophisticated data mining and modeling techniques that an increasing number of enterprises are employing to generate huge impacts on their bottom lines, whether it be through the internet or through direct marketing channels.
Long gone are the days when data was scarce. In the modern world, wea re drowning in data
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From PERCON The Strategic Interveners
Analytical skills



To manage all aspects of analytical work assignments using effective strategies and approved formats to meet organisatonal mission management visions and customer expectations.
To create a positive learning environment through:
Explaining the background and objective of the program.
Beginning the process of breaking down communication barriers and the building of interpersonal rapport
Initiating
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From The Training Experts Ltd
Problem Solving Decision Making
From strategic direction through to selecting stationery, business is essentially about making decisions. This one day course enables participants to learn new ways to approach problem-solving, and develop the tools to generate, evaluate and implement ideas and solve pressing problems.
Target Group
This course is aimed at managers and senior staff in any organisation who are regularly tasked
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From ECO MAX Training & Learning Centre
7 QC TOOLS FUNDAMENTAL FOR QUALITY PRODUCTIVITY IMPROVEMENT
Introduction:
7 QC tools are the systematic tools used to understand and really know what your quality problems really are. These tools help problem solver solved the complicated as well as simple problems. These tools are scientific management tools, which are basic and easy to understand. They form the fundamental foundation for all problem solving and quality control activities.
Objectives:
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From i Training Expert
Unleash Your Creativity Critical Thinking Problem Solving Skills to Achieve Greater Heights
INTRODUCTION
This course has been specially restructured to include an intense session to enable you to break out of your comfort zones & think creatively. It is better you face the pressure & stress in the training room than out there in the brutal business environment & cut throat market place. Once you can face the pressure in the training room you are ready to tackle any obstacles,
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From ISO-Xpert Management & IT Consultants
GREEN BELT LEAN SIX SIGMA MODULE 1 2

Building on the knowledge gained from the Yellow belt training developing the DMAIC (Define, Measure, Analyze, Improve, Control) model. The Lean Six Sigma Green Belt plays an important role in organizations, normally leading process and quality improvement teams as part of their full time job. The degree of knowledge and associated skills are less than a Black Belt.
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From SEED Infotech Ltd.
Wearing The Green Hat
Introduction
Give your team a creative edge with a Wearing a green hat programa !
Wearing a green hat is an intensive course in creative thinking. This cutting edge
program is based on experiential learning methodology which involves many
games, activities and exercises. The program covers right from the basics of
creative thinking to advanced tools and techniques in creative thinking.
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From Next Levels Consulting
Employee Engagement and Retention Strategies
Duration: 2 days
Description and Learning Objectives:
Research shows that engaged employees not only stay longer, but also perform better! Employee turnover is a common problem faced by companies in a changing market dynamics, increasing employee awareness and incremental pressure for performance. Turnover not only leads to a discontinuity in performance, increased recruitment and selection
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From Knowledge Source Inc
Negotiation Skills for Project Managers
Course Overview
We constantly negotiate in order to meet our goals and objectives and to accomplish our project tasks and activities. Essential time is wasted and relationships damaged when parties focus on a positionsa versus the underlying a interesta which defines the problem. Often we attack each other in trying to reach an agreement that WE will accept versus attacking the problem
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From Xpert International
Training and Consultancy on ISO 9001 ISO 14001 OHSAS 18001 ISO 22000 ISO 27001 ISO 28001 RoHS ANSIESD S2020 SSQA Lean Six Sigma
Key Benefits you will enjoy with our service:
1. Customized management system in synergy with your organizational culture
2. Customized training programs to ensure training effectiveness and full competence of your personnel.
3. Implement a very simple yet effective and efficient management system.
4. You get ISO-certified in 5 - 6 months!
Consultancy and Training in the areas of:
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From Fands Infonet Pvt. Ltd.
Wearing The Green Hat - A course in creative thinking
Wearing a green hat is an intensive course in creative thinking. This cutting edge program is based on experiential learning methodology which involves many games, activities and exercises. The program covers right from the basics of creative thinking to advanced tools and techniques in creative thinking. The heart of the program lies in its wide practical applicability explained through relevant
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From SAI Global
Six Sigma Green Belt Training

Green Belts are practitioners that spend approximately 5-20% of their working hours in support of Black Belt projects or Six Sigma projects of their own. As a Six Sigma Green Belt, you will need to learn when to use many of the proven Six Sigma problem-solving methods and statistical tools to contribute to the success of your organization. This Six Sigma Green Belt course follows the DMAIC
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From Management Scholars Academy
The art of management and the science of management

The Art of Management
- Personal Time Management
- Effective team building
- Effective Delegation
- Managing Team Performance
- Creative problem solving
- TQM and Organizational Innovation
- Motivation through mentoring
- Communication and Presentation Skills
- Stress Management
- Professional Ethics and CSR
The Science of Management
- Project Management
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From Learningminds!
Creative Problem Solving Decision Making For Individuals Groups
Program Overview:
This unique program focuses on using creative inking to define problems, make effective decisions, and promote new ideas in a business environment.
Participants will learn how to:
* Identify and accept problems in their work environment
* Generate multiple creative solutions
* Develop strategies for selling creative solutions to others in the organization
* Keep
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From KnowledgeWorks IT Consulting Pvt. Ltd.
Innovation Flow Workshop at Bangalore
Innovation Flow Workshop
from ideas to innovations
Dates: 10th & 11th Feb 2012 at Bangalore
Hurry Register Today.
Dr. Shankar Venugopal
Innovation Leader & Guest Speaker
Watch Video
Innovation Flow:
Innovation Flow is our proprietary approach based on our insights into the science of growing Ideas into Innovations. Innovation Flow provides a structured framework, systematic
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From Case Western Reserve University - Executive Education
Lean Six Sigma Green Belt Certification
(8-day program; participants conduct project work and receive project coaching between the two sessions)
Organizations (non-profit and for-profit alike) face the ever increasing challenge to be more effective and efficient. This often means doing more with fewer resources, or freeing up resources in order to expand and grow in new ways. This kind of growth and improvement requires individuals
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From KnowledgeWorks IT Consulting Pvt. Ltd.
Certified Software Business Analyst Program
Certified Software Business Analyst Program
Contributes towards 21 contact hours required for CBAP certification.
Faculty is an Endorsed Education Provider of IIBA.
Dates: 4th, 5th & 6th Nov 2011 at Bangalore
3 Days Instructor Led Training
Hurry Register Today.
Business Analysis is a critical process that drives the project life cycle. The business analyst, acting as an intermediary between
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From Organizational Learning Systems
Lean Analytics


Workshop Description
Lean organizations are characterized by learning cultures that mobilize the experience and intelligence of their members in the continuous improvement and innovation of all operations and processes. A set of integrated methodologies grounded in the Shewhart Circle/ PDCA philosophy enables everyone from the shop floor to the office to apply analytical tools to control
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From Business Excellence Center - BEC
Lean Six SIgma Green Belt






Lean Six Sigma Green Belt
--------------------------------------------------------------------------------
Description: Process improvement Lean Six Sigma provides a competitive advantage. It is a technology for managing and improving business processes; which operate at the lowest cost; standardized; consistent with customer requirements; on time every time and with reliable quality.
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From NLP Centre of Excellence ltd
NLP Practitioner
NLP Practitioner Coach Training Certification
The NLP Practitioner Coach Course with Jimmy Petruzzi
The NLP Practitioner Coach Training is an 16 day course studied over a series of 8 weekends held one weekend a month or can be studied as a a Fast Tracka 10 day full time course. The course will provide the successful participant with an internationally recognized certificate to practice NLP
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From Honig Idea Guides
Creative Problem Solving
Participants will learn specific tools for solving problems that require creative thinking. Creative Problem Solving is highly interactive and memorable.
Why do it?
Develop awareness and understanding of the need to use a creative problem solving process
Use tools and a structured process for solving problems
Develop solutions to sticky problems
Apply the creative problem
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From Mega Yield Management Consultancy
List of training programs
1. 8D Problem Solving
2. 7QC Tools
3. 8 Wastes a Identification and Elimination
4. Advance Lean Manufacturing a TPS Way
5. Balanced Scorecard
6. Best Manufacturing Practices For Shopfloor Improvement
7. Change Management
8. Cheese Experience
9. Conflict Management
10. Creative Problem Solving & Decision Making
11. Cycle Time Management
12. Effective People Management
13. Effective
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From Six Sigma Concept
SPC 7 QC Tools training
The course is designed based on a proven problem solving model; known as PDCA (Plan-Do-Check-Act). 7 QC Tools are to be applied at different stages in the PDCA cycle. 7 QC Tools has been proven effective by Japanese Quality Guru Mr. Karou Ishikawa and he believed that more than 95% of the problem in a company can be solved by using 7 QC Tools.
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From Atlanta Challenge Team Building
Think Like a Team


Through a combination of cutting-edge tools, interactive learning and hands-on activities, your team will enhance their productivity, collaboration and problem solving skills. Each module includes our Thinking Styles Exercise which will give your team valuable insights into their own thinking and communication styles, and how to appreciate and better utilize the strengths of their team mates. Many
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From Hallmark Events - Corporate Seminars and Workshops
Creative Problem Solving Decision Making Skills
Problems and challenges are an element of the everyday corporate environment. How they are managed is up to the employee. Employees can view them as obstacles to be removed, or embrace them as opportunities for organizational development and personal as well as professional growth.
This workshop presents participants with effective tools and techniques for uncovering the true causes underlying
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From Sandbox Advisors
Singapore Training Programs Overview
We provide Corporate Training & Development services in Singapore, for individuals and groups.
The starting point is a consultation to determine your training and development needs, after which we will create a programme to fully meet those needs. For maximum effectiveness, we also work with you in developing a plan to ensure that the learning and skills acquired is transferred back to your
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From MBizM Sdn Bhd
Lean Six Sigma Training and Consultancy including Special Skills





MBizMa Sdn. Bhd. together with our partners are proud to offer a range of Six Sigma, Lean, Quality and Soft Skills training and consultancy programmes. Our trainers have decades of experience in delivering these courses in various industries in Malaysia and Overseas. Courses are delivered by certified consultants who have spent years in industry, solving real life problems in organizations. Our
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From Mike Schwarzer of StreetwisePeople
Want Your People to Work More with You and Less Against You?
Want Your People to Work More with You and Less Against You?
a then this Dynamic Leadership Approach for Organisations that want to Grow from and through Their People will help You to find the answers!
Ideal for the key influencer who has to lead, coach and mentor.
What does poor people management lead to?
Poor staff (talent) retention, poor financial awareness & performance, poor
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From Grow Wings And Fly Professional Development Training
Customer Service Excellence Understanding the client





Course duration: 1 day a Highly interactive
This course is designed to improve the standards and expertise of client service operators by developing the core values, principles, approaches and techniques for world class service approach.
The techniques and tools covered will establish a base-line to operate from by understanding the needs and core values of the customer both internally and
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From The Koenig Group
Customer Service
Customer Service Training
By
The Koenig Group
tom@koeniggroup. net
Customer service is the single most important factor in any business. Either face to face with a customer or over the telephone, good customer service is absolutely crucial to a company's success. Companies with great customer service survive and thrive. Those that provide poor customer service fail. In this training program
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From Real World Technologies
Job Oriented Business Analyst Training
Real World Technology is a technology consulting firm, providing IT solutions, IT training and staff augmentation services to fortune 500 clients. Our training division helps IT professionals to excel in business analyst careers. Practical knowledge is imparted to students guiding them with real projects, practical knowledge and problem solving tools. Trainings are job oriented; practical & domain
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From ProjectingIT
Microsoft Enterprise Project Server EPM Training Course for Project Managers and Administrators Online Classroom
Microsoft MS Project EPM Server Administrator Training, EPM Planning and Deployment Training, Project Web Access PWA Training, MS Project Server Installation, Project Server Project and Resource Center, MS Project Server Configuration, SharePoint Service, MS Project Server Training Course, Timesheets, Portfolio Server Training, Primavera Training, EPM Training, Project Server Deployment, Project
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From CustomerCentric Systems, LLC
CustomerCentric Selling Custom or Public Workshops
Sales Training Workshop Objectives
At the end of our public sales training seminar, attendees will understand:
a The pitfalls of traditional selling behavior
a Why some things are more difficult to sell than others
a How risk-averse, non-expert organizations buy products/ services they don't fully understand.
a How needs develop in the mind of the buyer
a How needs develop across an
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From RSVP Design Ltd
Breakthrough Thinking
This is a 7 hour workshop that can be delivered on one day or in two half-days. It is a face-to-face workshop for a group of up to 16 learners, led by one facilitator. It is a highly interactive workshop using a wide variety of practical creative thinking exercises, tools and techniques to encourage innovative thinking.
The programme makes a distinction between creativity and innovation and
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From TACH Solution
Statistical Process Control with Minitab analysis
Course Description
The course introduces participants to the concept if variation and shows how to apply this concept for continuous improvement. This course offers applications of the SPC techniques that are an integral part of the corporate-wide quality control reproducibility and repeatability. Various techniques for process analysis are reviewed, including process capability and performance
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From Lean Sigma Management Institute
Advance Statistical Tools


Advanced statistical tools are not being used very frequently but these tools are used to solve some of the cronic business issues. Black Belt/ Master Black Belt candidates , who are already trained in basic statistical and problem solving tools should go for this training.
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Problem Solving Tools


In any business endeavor, there are various processes working simultaneously to achieve a certain desired business objectives. Any deviation in the outcome of those processes from the desired outcome can be considered as a defect or a failure or an event or a problem.
For every problem, there is at least one simple, plausible and wrong solution. There are no a quick fixesa
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From Project Decision
High Impact Project Management Workshop
Course Introduction
This high impact workshop is based on class instruction and hands-on group exercises. You will gain invaluable knowledge from the experience of reality simulated project situations. You will learn and practice how to initiate, plan, execute, control and successfully close a project.
The project management processes, tools and best practices in the workshop are completely
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From JC Asia Training
Business Skills 1-day or multi-day training in Guangzhou China
This business skills training covers a wide range of soft skills (such as effective customer service) and analysis tools (such as Root Cause Analysis). The course is taught by combining lectures with activities and games. These activities all focus on demonstrating the lessons that are taught in lectures. In addition to teaching new skills, the games also serve as team-building opportunities.
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From VRDS
LEAN OFFICE TRAINING




2 days (can be compressed to 2 days)
Participants in this fun and experiential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the office environment. The class starts with participants walking into a room that is set up as cubicles and offices within a fictitious company. Each participant is assigned a job function and is an integral part of a
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LEAN HEALTHCARE TRAINING



Participants in this fun and experiential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the healthcare industry. The class starts with participants walking into a room that is set up as a familiar environment in a fictitious healthcare organization. Each participant is assigned a job function and is an integral part of a muti-departmental
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LEAN INFORMATION TECHNOLOGY (IT) TRAINING



Participants in this fun and experiential course learn the skills necessary to apply Lean problem solving and process efficiency concepts in the IT environment. The class starts with participants walking into a room that is set up as cubicles and offices within the IT department of a fictitious company. Each participant is assigned a job function and is an integral part of a muti-departmental IT
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From TACH Solution
7 QC Tools for Continuous Improvement

7QCT is fundamental for Continuous Improvement and is delivered in a take-back-and-do approach. This course will show the participants the basics of teamwork and problem solving. This course will ensure all team members have a unified approach to problem solving. Although this course appears simple, unless participants have the same approach, there will be undue waste of time since employees
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From Corporate Education Group
Team Facilitation & Coaching - Developing the 'Internal Consultant'
A leader's credibility often is recognized through his or her confidence and effectiveness in leading and facilitating teams through business critical/strategic decisions. This becomes all the more challenging when team members are more technically proficient than their leader. Leaders with proficiency in facilitation are able to transcend this technology gap to channel the expertise of others to
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Six Sigma Black Belt
The objective of our Black Belt curriculum (4 weeks) is to help participants develop a working knowledge of the Six Sigma Quality tools and statistics and to acquire the ability to apply those tools and statistics to solve business problems. The course is based on the Action Learning paradigm with a focus on skill acquisition: attendees are expected to come to the class with a project to work on
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Six Sigma Green Belt
The objective of our Green Belt Curriculum is to help participants develop a working knowledge of the basic Six Sigma quality tools and statistics and to acquire the ability to apply those tools and statistics to solve business problems and support Black Belts. Attendees are expected to come to the class with a project to work on over the course of the training, because having a project ensures
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Strategic Decision-Making and Problem-Solving for Leaders
We make decisions every day, so what makes a decision strategic? The difference lies in its degree of impact and downstream implications. Should we introduce a new product? What development approach should we take? I have three projects and one budget. How can I determine which project to fund that will have the highest value? These are strategic decisions that potentially affect the future of an
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From General Physics (UK) Ltd
Root Cause and Decision Analysis

The four processes taught are: 1. Concern Analysis. 2. Problem Solving (root cause analysis). 3. Decision Making. 4. Planning. Each will significantly improve participant capability to work for continuous improvement. Participants will learn how to break complex situations into separate issues, target high priority problems for containment and correction and perform a detailed problem solving
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From Corporate Education Group
Maximizing Global Success Designing and Managing Remote Operations
As the economy globalizes, competition requires companies to become more efficient and effective in a boundaryless manner. The remote individual and manager of remote operations needs new skill sets and tool kits to be successful. Technology tools may help to mitigate time and distance but, have limited effectiveness used absent of other methods. Project task design, communication strategies,
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From Zenergy PD Inc.
The Eureka Advantage

From the development of language to the use of tools all of the great human achievements have depended on the expression of human creativity. As the speed of change continues to increase, the need for creativity increases proportionally. Strategies that worked 10 years ago no longer generate the same result.
To deal with the rapid changes occurring in the market place, teams and
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From Groves Consulting
Problem Solving and Decision Making
Solving problems without the proper tools is as unproductive as any other type of work without the right tool for the job. A mechanic doesn t have only one tool in his arsenal and when it comes to solving a tough problem neither should we. This Problem Solving and Decision Making workshop can provide you with the right tools.
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