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From 123-CBT Computer Based Training
Problem Solving Determining and Building Your Strengths on-line e-learning cbt (computer based)cd rom Problem Solving: Determining and Building Your Strengths Achieving your problem-solving goals typically involves applying problem-solving skills and tools through various steps in an established problem-solving process. Whatever you think of your current problem-solving skills, it is always possible to improve upon them, and even to develop new skills. To improve, you first need to assess  more...
Problem Solving Digging Deeper on-line e-learning cbt (computer based)cd rom Problem Solving: Digging Deeper Norman Vincent Peale, who stressed the need for analyzing a problem at a granular level, once said, 'When a problem comes along, study it until you are completely knowledgeable. Then find that weak spot, break the problem apart, and the rest will be easy.' A fact-based, honest analysis happens at two key steps in the problem-solving process: first when you  more...
Decision Making Tools and Techniques on-line e-learning cbt (computer based)cd rom Decision Making: Tools and Techniques Napoleon Bonaparte once said, 'Nothing is more difficult, and therefore more precious, than to be able to decide.' Good decision making means choosing the course of action that optimizes the return on your investment of resources. But before you can make a good decision, you need to first identify and evaluate your alternatives. Fortunately, a number of  more...
Problem-Solving and Process Management Tools on-line e-learning cbt (computer based)cd rom Problem-Solving and Process Management Tools ASQ Certified Manager of Quality/Organizational Excellence Manager of Quality / Organizational Excellence Albert Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance  more...
Special Design Tools in Design for Six Sigma on-line e-learning cbt (computer based)cd rom Special Design Tools in Design for Six Sigma ASQ Six Sigma Black Belt (SSBB) Six Sigma offers many techniques and strategies to improve an organization's processes. This course covers the strategic and tactical special design tools that can be utilized as a Six Sigma team designs products, processes, or services. Strategic special design tools like Porter's five forces model, portfolio  more...
From Online Training Directory
How To Master Time Management on-line e-learning cbt (computer based)study at homecoursewareSelf Directed This course is designed to show students how to use the tools of Microsoft Outlook 2002 to manage time. It combines the best of the old and new theories of research of time management. Students will be encouraged to understand their time management challenges and adapt the suggestions to fit their management style/needs. The course is designed to show students how to use the tools of Microsoft  more...
Time Management Using Microsoft Outlook 2002 on-line e-learning cbt (computer based)study at homecoursewareSelf Directed The course is designed to show students how to use Microsoft Outlook 2002 to plan their time. The scope of the course includes understanding time management theory/philosophy, handling stress, developing a system of organization, identifying priorities, creative problem solving, and timing teamwork. The course is designed to show students how to use the tools of Microsoft Outlook 2002, such as  more...
Solving Problems as a Team on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- This course identifies some of the most useful group problem-solving techniques that teams can use. You will learn how to encourage collaboration on your team, work through problems together, and combine methods for complex problems. You will be given tools and techniques to help you follow a standard problem-solving process, and get team consensus and support. The course  more...
Lean Manufacturing Personal Training Library on-line e-learning cbt (computer based) The Lean Manufacturing Library gives one learner access to four core Lean Manufacturing courses: Lean Manufacturing, 5S ™s: Workplace Organization, 8D Problem-Solving, and Mistake-Proof It!. For a comprehensive understanding of the role statistics play in Lean Manufacturing, consider the Manufacturing Statistics Library as well. The Lean Manufacturing course provides a comprehensive  more...
Six Sigma Green Belt Personal Training Library on-line e-learning cbt (computer based) Six Sigma Green Belt Library gives one learner access to four core Green Belt courses: Six Sigma Start-Up, SPC Workout, DMAIC Problem-Solving, and Mistake-Proof It! The Green Belt Library is a prerequisite to the Black Belt Library. Many organizations use our courseware for their yellow belt, green belt, and black belt programs handling the project components internally on real life (versus  more...
NETS`S - National Education Technology Standards for Students on-line e-learning cbt (computer based) This course prepares students for meeting the widely adopted National Education Technology Standards for Students. The course completion is set for 90 Days but the student can take less or more time to complete (1 year max). A course designed to prepare students for the NETS*T certification standard. The ISTE National Educational Technology Standards for Students (NETS?S), developed by the  more...
From 123-CBT Computer Based Training
Technical Support Agent Skills Simulation on-line e-learning cbt (computer based) Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson  more...
CompTIA Server 2005 Troubleshooting Disaster Recovery on-line e-learning cbt (computer based)cd rom This course covers general information about troubleshooting techniques and the disaster recovery process. This course is divided into two units, Troubleshooting and Disaster Recovery. The Troubleshooting unit covers troubleshooting and problem solving techniques, shutdown options, and bottlenecks. The Disaster Recovery unit covers disaster recovery planning, fault tolerance, and backup and  more...
Team Leadership Conducting Productive Team Meetings on-line e-learning cbt (computer based)cd rom Team Leadership: Conducting Productive Team Meetings gives the student an overview of conducting meetings in a team setting and explains the development of meeting agendas. The program covers in detail the steps for developing agendas and conducting team meetings, the different types of meetings, and the guidelines for preventing ineffective team meetings. Learn To  more...
Operations Management Operations Management Tools on-line e-learning cbt (computer based)cd rom Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.  more...
Six Sigma Reducing Variation to Improve Quality on-line e-learning cbt (computer based) "What, do you expect everything to be perfect?" How would you respond if one of your employees said that to you? You might consider saying, "Well, yes " In fact, striving for near perfect quality is reasonable and achievable. It's a matter of reducing variation through the use of Six Sigma. "Variation," or deviation from what the customer wants, may be inherent in the business world, yet by  more...
Special Design Tools on-line e-learning cbt (computer based) Creative solutions to problems are easily recognizable, after they have been created. But how does one arrive at the solution in the first place? This course examines how TRIZ and axiomatic design have been developed to aid design decision making and related problem solving. It looks at the work of Genrich Altshuller, an engineer born in the former Soviet Union in 1926, who worked in the Soviet  more...
From B. F Environmental Consultant Inc
Six Sigma Training Certification - Black Belt on-line e-learning cbt (computer based)study at homeself directedcd romworkshop / seminarcomputer lab The Black Belt training program integrates online learning with hands-on data analysis. The course material provides an in-depth look at the DMAIC problem-solving methodology, as well as deployment and project development approaches. The course flow follows the DMAIC methodology, with the appropriate tools and concepts taught at each stage of project deployment. Black Belt candidates generally  more...
Six Sigma Training and Certification- Green Belt Training on-line e-learning cbt (computer based)study at homeself directedcd romcomputer lab The Six Sigma Greenbelt online program provides an overview of the Six Sigma concepts and tools including Six Sigma deployment practices, project development, and the DMAIC problem-solving approach. Six Sigma is a Quality Improvement methodology structured to reduce product or service failure rates to a negligible level (roughly 3. 4 failures per million opportunities). To achieve six sigma  more...
From Serebra Learning Corporation
Technical Support Agent Skills Simulation on-line e-learning cbt (computer based) Having evolved far beyond the "break-fix" model, today's technical support centers are staffed with TSA professionals who must add to their technical repertoire a high standard of customer-relations management, sales skills, and keen problem-solving ability. To test these skills, you will assume the role of a Level-1 TSA for Masterson Tool and Equipment. Through its catalog and web site, Masterson  more...
Troubleshooting and Closing the Project on-line e-learning cbt (computer based) The factors that can affect a project are numerous and often hard to pinpoint. Conducting meetings and using advanced tools, such as formulas and graphs, allow the project manager to properly define the health or status of the project. This course outlines how to conduct effective meetings and presents some troubleshooting tools that can be used during the project life cycle. It also presents the  more...
Investigating the Problem Use Investigative Tools on-line e-learning cbt (computer based) This course introduces process-oriented methods that assist in the analysis of various elements associated with a stated problem. Professionals who want to resolve workplace challenges more effectively.  more...
Investigating the Problem Interpret Data on-line e-learning cbt (computer based) This course explains how to use visual tools to interpret data. Professionals who want to resolve workplace challenges more effectively.  more...
Scoping the Six Sigma Project on-line e-learning cbt (computer based) Six Sigma Black Belts are called upon to solve problems that have no known solutions. This is a risky endeavor. Yet Six Sigma deployment has a track record of success. One of the keys to its success is proper project scoping. No one wants to try to do it all with a single opportunity. Six Sigma projects need to be selected mindfully and scoped appropriately. Yet, without known solutions,  more...
History of Organizational Improvement and the Foundations of Six Sigma on-line e-learning cbt (computer based) To successfully implement Six Sigma , it's useful to understand the history of organizational improvement and the contributions of various leaders in the field of quality. This course examines the concepts of quality, customer satisfaction, and continuous improvement that are common among Six Sigma, the Total Quality Management movement, and continuous improvement. It also discusses the continuum  more...
Problem Solving and Process Management Tools on-line e-learning cbt (computer based) Albert Einstein is reputed to have said, "The significant problems we face cannot be solved at the same level of thinking we were at when we created them." To solve quality and process-related problems, managers should continuously enhance their knowledge of organizational processes and quality management tools. These tools help managers find root causes of problems, an important step toward  more...
Design Team - Business Process Modelling on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd Design Team - Business Process Modelling enables communication between staff working upon the analysis and design of processes and information boundaries in an organisation and the boundaries and scope of a system. The Modelling activity produces diagrams which form the basis of both new information systems and business process engineering. This course teaches the whole process of applying each  more...
Cisco Internetwork Troubleshooting - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will  more...
Operations Management Operations Management Tools on-line e-learning cbt (computer based) Operations Management: Operations Management Tools offers the student options for improving operations management within the organization. The program provides processes for making decisions and solving problems. In addition, the program offers the student examples of maintenance strategies, ways to apply learning curves to operations, and E-commerce options that can enhance operations management.  more...
System Analysis and Design on-line e-learning cbt (computer based) The System Analysis and Design WBT provides an overview of various systems concepts, such as characteristics and elements, in an organization. It also describes the various phases involved in developing a new system and the role of the system analyst. Its discusses various steps and tools used for gathering information that will be required for preliminary investigation. The course identifies the  more...
Cisco Internetwork Troubleshooting - Part 2 on-line e-learning cbt (computer based)study at homeweb-based,online cbt,cd This is the second course in a five-part series on Cisco Internetwork Troubleshooting 4.0 (CIT 4.0). CIT 4.0 teaches students how to baseline and troubleshoot an environment using Cisco routers and switches for multiprotocol client hosts and servers. This is an advanced series that shows networking professionals troubleshooting processes on Cisco Routers and Catalyst Switches. This course will  more...
From ProTrain Online
Six Sigma Black Belt (ASQ) Certificate on-line e-learning cbt (computer based)self directed The Black Belt training program integrates online learning with hands-on data analysis. The course material provides an in-depth look at the DMAIC problem-solving methodology, as well as deployment and project-development approaches. The course flow follows the DMAIC methodology, with the appropriate tools and concepts taught at each stage of project deployment. Since software is used for data  more...
From Poseidon International University
MBA by distance learning Global study at homeself directed Master of Business Administration (MBA) Our MBA program is designed for mid-career professionals who have arrived at a stage in their lives where they feel that they have achieved, through professional work and experience, a level of competency whereby they may have already earned their formal academic degrees. Through thesis writing, students will be provided with new tools for problem solving  more...
From eCPD.
Mentoring in the Workplace on-line e-learning cbt (computer based)self directed If you have knowledge or experience or are simply a good listener you have probably already been a mentor a helping someone to learn, sort out a problem or devise a plan. It may have happened spontaneously and the word a mentora ™ may never have been used. The term a mentoringa ™ is being used more widely now in our society and people are often encouraged to seek out a mentor. In  more...
From Hrd200 Consulting Group, Llc
Conflict Resolution At the end of this workshop, participants should: a Understand what conflict and conflict resolution mean a Understand all six phases of the conflict resolution process a Understand the five main styles of conflict resolution a Be able to adapt the process for all types of conflicts a Be able to break out parts of the process and use those tools to prevent conflict a Be able to  more...
From PDHengineer. com-Decatur Professional Development, LLC
Leadership Fundamentals II on-line e-learning cbt (computer based) This online course will teach you how to develop practical leadership skills for use with any workforce regardless of educational, professional, or social background. You will learn effective and proven techniques in dealing with employee conflict, counseling employees effectively on work performance issues, a guide to developing an effective work team, problem solving with employees, and  more...
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