Instructor Led 8018 Training - Training Resources

itSMF Accredited ISO/IEC 20000 Consultant Course This course is aimed at process practitioners, project managers, internal auditors and consultants who are working with clients to develop their certification strategy and understand their clients current capability against the standard All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS  more...

itSMF Accredited ISO/IEC 20000 Auditor Course This course is aimed at auditors who are an employee or associate of a Registered Certification Body looking to undertake certification and/or surveillance audits. All of our accredited ISO/IEC 20000 courses now include our briefing note on the differences between the standard and its predecessors BS 15000, AS 8018 & SANS 15000  more...