Instructor Led 8 Issues Training in United Kingdom

Lotus Help Desk Training - Basic Troubleshooting For Domino 8 Are you ready to move up in the Help Desk and your career? This 2-day course is targeted at Lotus Notes 8 first-level Help Desk support representatives ready to become second-level support representatives. It is the most recent course in the Lotus Notes product line training for intermediate-level information. As a first-level Help Desk support specialist, you should be able to help  more...

Adobe After Effects This 2 day Introduction to Adobe After-Effects course is designed for those users who wish to take video, animation or stills to the next level of creativity. This course introduces delegates to the basic concepts of working with After Effects. It aims to give delegates the confidence to begin using the application in a professional environment to produce smooth animation and sophisticated  more...

Introduction To Business Objects By using Business Objects, you can have powerful reporting capabilities at your command. This two-day instructor-led course will bring the most powerful aspects into clear focus, so you can effectively use its tools to: - present and analyze information - distribute documents and reports throughout your business - use the major reporting features of Business Objects with remarkable ease and  more...

Facilitation Skills Training Facilitation is a key skill for anyone workin in or leading a team, or who manages departments or working groups. Good facilitation skills will give you the ability to guide others to solve their own issues and achieve their own objectives. Facilitators provide a structure and process to enabe groups to work effectively and to make good decisions. This Facilitation training course is highly  more...

Managing Poor Performance Managing poor performance is a responsibility that most managers find at best unpleasant, and at worst, extremely daunting. Unfortunately, this often means that poor performance is not actually managed - it is left to get slowly worse, in the hope that the person will eventually decide to leave of their own accord. Allowing poor performance to continue is not only bad news for person themselves,  more...

Business Improvement Review - Accreditation Programme The Business Improvement Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted  more...

Energy Markets Carbon Trading and Risk Management The objective of this two-day comprehensive practical based workshop is to cover the fundamental aspects of the energy markets, principles and practice of carbon trading and issues in effective risk management of energy portfolios. The interplay between the individual energy markets and their specific characteristics are of great importance in successfully understanding energy products and their  more...

Performance Analysis of Hedge Funds Since 2009 the hedge fund industry looks very different. Due to the poor performance of many funds, redemption issues and the Madoff scam, investors, service providers and other market participants interested in hedge funds will ask questions as to when and whether to invest into hedge funds. Key will be how to measure risks and returns and to what extent analysts can rely on past. A two-day  more...

Dealing With Discipline and Grievance Procedures Best practice in handling disciplinary and grievance issues Managers involved in dealing with employeesa ™ disciplinary or grievance situations must be aware of the current legislation concerning disciplinary action in organisations. In addition, it is important to know when to deal with difficulties a informallya and when they have reached a stage that requires intervention that is  more...

Introduction to Human Resources Understanding the role of human resources within the organisation Human Resources play a key role within the organisation and are paramount to the success of any business. Legislation is constantly changing and it is vital to understand the requirements and application of best practice as well as dealing effectively with personnel issues on a day to day basis. This programme is for you if  more...

QuarkXPress Level 2 Aims This programme is for you if you are a novice, or a junior designer, who knows the basics of page layout techniques, but now want to use QuarkXPress more effectively and expand on your skills, especially with regard to typography issues. In this programme, you will build on your existing skills and will learn some of the more advanced features of QuarkXPress, as well as some techniques that  more...

PRINCE2 Foundation Plus Aims This programme is aimed at anyone involved in project work needing a good understanding of PRINCE2 ® up to the standard of the PRINCE2 ® Practitioner examination, and who may wish to take the Registered PRINCE2 ® Practitioner qualification at a later stage and in particular, new and existing Project Managers working in a PRINCE2 ® environment. This three-day programme  more...

PRINCE2 Entry Level Foundation Aims This programme is aimed at anyone involved in project work needing a basic understanding of PRINCE2 ® up to the standard of the PRINCE2 ® Foundation examination. Advice is available from our Project Specialists for those uncertain about attending this programme as their first interface with project management. This two-day non-residential programme covers the full syllabus of the  more...

PRINCE2 Management Briefing Aims This programme is aimed at senior Management teams, especially those responsible for managing organisational change effectively and looking for an effective project management method. This programme will help participants appreciate the importance of handling change for business success. It provides a high level view of the essential features of PRINCE2 ® and demonstrates how it can  more...

PRINCE2 Practitioner Aims This programme is aimed at anyone involved in project work needing an in depth understanding of PRINCE2 ® up to the standard of the PRINCE2 ® Practitioner examination. In particular, Project Managers, Team Leaders and Managers, Project Assurance and Project Support roles working in a PRINCE2 ® environment and those intending to play a role in a project conducted in accordance  more...

PRINCE2 Re-Registration Aims This programme is aimed at Registered Practitioners who wish to retain their status and who must re-register within 3-5 years of their original certification. The course provides a refresher of the PRINCE2 ® method and provides the opportunity to sit the condensed re-registration Practitioner exam. When successful, Registered Practitioner status is confirmed for a further 5 years.  more...

Mentoring in the Workplace A confidential helper and guide Mentoring is confidential, personalised support from an experienced and trustworthy adviser, guide, or tutor, especially for methodical self-development. Usually, a mentor is someone outside your organisation, unit or team and chosen by you. There is a general acceptance that most people achieve better levels of professional success if they have the guidance and  more...

Due Diligence on Hedge Funds Due to the recent cases of fraud (Madoff scam et al) and other operational driven issues the hedge fund industry will look very different in 2010. Investors, service providers and other market participants interested in hedge funds will have to ask questions as to the stability of hedge funds. The trainer, Jacob H Schmidt, will cover all aspects of proper due diligence in this course.  more...

Global Collateral Management Intermediate-level course covering business drivers, risk, regulatory capital, legal framework, margining strategies, and optimisation of collateral against securities loans and repos as well as both OTC and exchange-traded derivatives. This course explains the rationale and current best-practice functioning of collateral management programmes for financial institutions. It is designed to build  more...

Prime Brokerage Intermediate-level course examining the requirements of a successful prime brokerage business and the key tax and legal issues in both principal ownership and agency ownership structures. This course covers the development of prime brokerage into the sophisticated package of services it is today. Day 1 examines the nature and key trading strategies of hedge funds and the allocation of margin. The  more...

PRINCE2 Foundation PRINCE2: 2009 Foundation Training Course Goals Our PRINCE2 ® Foundation course covers the basics of the PRINCE2 method. It is aimed at giving delegates an understanding of the philosophy behind the PRINCE2 method and preparing them for the PRINCE2 Foundation certification exam, which they sit at the end of the course. Participants & Benefits This course is suitable for project managers,  more...

Introduction to Dentistry and Dental Terminology This course is for those working in a dental environment but who do not have specific dental training. It is ideal for secretaries, receptionists, dental nurses and practice managers. The Introduction to Dentistry Course is a classroom based course and is designed to enable participants to understand common dental terminology and basic issues in dentistry in order to make them more efficient  more...

Lotus Help Desk Course - Domino Are you ready to move up in the Help Desk and your career? This 2-day course is targeted at Lotus Notes 8 first-level Help Desk support representatives ready to become second-level support representatives. It is the most recent course in the Lotus Notes product line training for intermediate-level information. As a first-level Help Desk support specialist, you should be able to help  more...

Time Line Therapy Practitioner Certification Course - 2 days in Bath Somerset Time Line Therapy is the overall most effective way of dealing with complex behaviours and ingrained reactionary negative behaviour is issues. Remove limiting decisions, behaviours, negative mind sets and release the attachment of the past to your clients every day lives allowing them to move forward easily leaving your job as the therapist so much easier. Only fully qualified NLP  more...

Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development, business & negotiation communication and therapy application. It is perfect for those wishing to become a therapist, use it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and  more...

Consultancy Skills for Training and Development Professionals Designed for you if: You are a training and development consultant, HR business partner or a training manager and you wish to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you. Outcomes You will be  more...

Problem Solving & Decision Making Recognise This Behaviour? Maybe Today - Maybe Not! You keep putting it off, moving it aside, and reassigning it to the bottom of the pile. It nags you. It bugs you to the point of frustration. You' put it off until the last minute, and then have to do it anyway. Stop procrastinating and start doing! Dont put off this opportunity to learn how to overcome your hesitation and make smarter critical  more...

Enhancing Management Effectiveness Maintaining effective people and process management in todaya ™s workplace requires consistency. Sometimes the challenges presented by operational issues force managers into being reactive and yet proactive and balanced management of people and resources are essential all managers. This programme provides an opportunity to develop new strategies for balanced management of people and  more...

Business and Strategy Development This workshop will introduce you to best practice techniques in strategic thinking and business planning, in order to help you to develop the skills to create plans which align with your corporate goals. Introduction Business managers are often so preoccupied with immediate issues that they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic  more...

Appraising for Peak Performance Introduction: Ita ™s that time of the year again, time for the performance appraisal discussion. A very small part of the performance management process that provides an incredible opportunity for the participants to engage in discussion about what motivates them towards goals and to seek support for the things that hold them back. So why is performance appraisal one of the greatest  more...

Investing in Recruitment & Selection Introduction: It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day  more...

Ecommerce 2 Day Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. UK shoppers spent a total of 38bn online in 2009 compared to 30bn in 2006. The ONS Omnibus Survey estimates that 18. 3 million households in the UK (70 per cent) had Internet access in 2009. It is estimated to reach a total of 37 million by 2014. On average, each UK consumer spent 1, 312 last year and online sales are growing.  more...

Ecommerce 1 Day Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. UK shoppers spent a total of 38bn online in 2009 compared to 30bn in 2006. The ONS Omnibus Survey estimates that 18. 3 million households in the UK (70 per cent) had Internet access in 2009. It is estimated to reach a total of 37 million by 2014. On average, each UK consumer spent 1, 312 last year and online sales are growing.  more...

Human Resource and Personnel Management If you are looking for a quality course that provides a complete insight into the fundamentals of HR and Personnel Management best practice as well as guidance on key employment issues then this is the event for you! With its comprehensive coverage of HR and Personnel Management best practice, easy to follow format, superbly written supporting materials, role plays and group exercises, feedback  more...

Investing in Recruitment Selection Introduction It can be difficult to quantify the cost of getting a recruitment decision wrong the cost of poor judgement can create morale issues, client dissatisfaction, imbalance amongst teams, and an impact on brand reputation. Recruitment is a costly and time consuming process; and it is therefore critical that the right candidate is appointed first time. This practical two day  more...

Introductory Certificate to Environmental Awarenes Level 1 NCFE The need for businesses to address environmental issues has never been greater. The aim of this course is to provide candidates with an overview of the main local and global environmental issues facing society today. The focus will be on identifying and understanding changes that can be made in the workplace or home to minimise this impact.  more...

Negotiation Skills for senior leaders and managers Course Objectives: Senior leaders and managers often have to present a concerted front in dealing with complex negotiation situations. Working as a team instead of as an individual involves different interpersonal skills. The other parties to such negotiations unconsciously observe body language and team dynamics which can help them look for opportunities to divide and conquer. This highly  more...

Facilitating with confidence Course Objectives: Dynamic facilitation is the very essence of strong leadership. It is about helping people face difficult issues creatively and collaboratively and achieving unanimous, win/ win solutions. It achieves this magic by eliciting nonlinear, heartfelt, transformational qualities of thinking called "choice-creating" as opposed to "decision-making", "problem-solving" or "creative  more...

Managing Effective Meetings Course Objectives: Managing Effective Meetings trains delegates in how to improve their ability as a meeting leader. They acquire the knowledge and skills they need to facilitate situation analysis, brainstorming, and decision making in meetings, as well as practicing and developing techniques for fostering creative thinking and dealing with conflict, difficult people and issues during the  more...

The art of effective communication Course Objectives: Confident and skilful communication in the workplace should be central to everyone's role, however too often issues arise purely as a result of poor or ill-thought out verbal communication. This practical short course will demonstrate tools and techniques you can use to communicate better with colleagues and customers. A variety of different day-to-day workplace situations  more...

ISO 90012008 - An Introduction to the Standard Course Objectives: With the move to a process focused management system, managers and those implementing ISO 9001: 2008 need to understand the implications for their business. This one-day course is designed to provide an understanding of the requirements and the impact and benefits a process based system can bring to your organization. Contents: Introduction to and overview of the ISO 9001  more...

COSHH Awareness Course Objectives: The Control Of Substances Hazardous to Health (COSHH) regulations place duties on employers to manage and control the use or production of substances in the workplace to protect employees and others from harmful effects. This half-day seminar style workshop looks at practical ways to address the issues and conduct suitable and substantive assessments of the levels of risk  more...

Fire Risk Assessment - The Fire Scotland Act 2005 Course Objectives: Under the new fire regulations, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. Well trained and competent staff are the best defence against the threat of fire and the most effective way of managing alarm  more...

Fire Safety Risk Assessment - The Fire Safety Northern Ireland Regulations 2006 Course Objectives: Under The Fire Safety (Northern Ireland) Regulations 2006, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. The aim is to simplify, rationalise and consolidate existing fire safety legislation. It will provide  more...

Fire Safety Risk Assessment - The Regulatory Reform Fire Safety Order 2005 Course Objectives: Under The Regulatory Reform (Fire Safety) Order 2005, employers, property owners, landlords and other duty holders are required to assess fire risks in the workplace and implement appropriate fire safety precautions including raising the alarm and evacuating the premises. The aim is to simplify, rationalise and consolidate existing fire safety legislation. It will provide for  more...

IOSH - Directing Safely Course Objectives: The purpose of this programme is to ensure that top level decision-makers develop an appreciation of the moral, financial and legal issues relating to workplace health and safety throughout the management process. Module 1: Aims and Objectives Overview and introduction to the programme Module 2: Health & Safety management good business sense Examining the reasons for  more...

Office Safety Course Objectives: The office is generally regarded as a safe environment but each year, many thousands of office workers are injured and fatalities are not unknown. Recent times have seen a dramatic increase in the incidence of a sick building syndromea , work related upper limb disorders, stress, staff security issues and so on, with all the associated human and financial costs.  more...

Working with Display Screen Equipment DSE Course Objectives: The use of Display Screen Equipment is widespread throughout almost every industry sector. Large numbers of employees use DSE as a significant part of their job. The Display Screen Equipment (DSE) Regulations require employers to assess workstations to minimise risks of occupational ill-health. This half-day course is designed to enable employers to conduct suitable DSE  more...

Six Sigma Black Belt Six Sigma is a data driven approach that tackles variation to improve the performance of products, services and processes, combining practical problem solving and the best scientific approaches found in experimentation and optimisation of systems. The approach has been widely and successfully applied in industry, notably by Motorola, AlliedSignal & General Electric. Black Belt is a qualification  more...

MongoDB for Developers This course covers everything a database administrator needs to know to successfully deploy and maintain MongoDB databases and shard clusters. In addition, course topics will include diagnosing performance issues, importing and exporting data, and establishing the proper backup and restore routines. We'll present ideal hardware configurations and discuss common pitfalls for new deployments. The  more...

MongoDB for Administrators This course covers everything a database administrator needs to know to successfully deploy and maintain MongoDB databases. Diagnosing performance issues, importing and exporting data, and establishing the proper backup and restore routines, overview of the MongoDB CRUD API, the command shell, and the drivers. are also covered. The audience of this course include people who want to:  more...

EFT Level 2 - Take Your Skills to the Next Level Why This Course? You may be having fun with EFT and getting great results at times, but other times feeling lost in the emotional forest, wondering where to start, which a treesa ™ to target, which tools to use. Whether you want to achieve Practitioner status or simply want to extend your skills for personal use on yourself, family and friends, come along and have some fun trying out  more...

EFT Level 1 - Introduction to the Essentials Why This Course? I hear it all the time from clients: a I love EFT. When I do a session with you I make so much progress, but when I try it on my own I just dona ™t know what to say. I feel like Ia ™m doing it wrong. I just dona ™t know where to start." I went through the same thing myself. EFT was so easy when I was working with someone, but when I was on my own I  more...

Commodities and Commodity Derivatives Course Outline The current explosion of activity in commodity markets - expressed by the amount of capital flowing into this asset class and the remarkable growth of hybrids, structured notes and commodities indexes - makes this course essential for all those needing a thorough and detailed understanding of both spot and derivative transactions. The programme will cover fundamental issues such  more...

Java Performance Tuning Training Course Overview What will you learn? Performance tips all come with a shelf life that is linked to the particular technology to which they are applied. Once that technology changes or is not longer used, the tips become useless at best and harmful at worst. For this reason we have purposely designed a course that focuses on providing you with something more than just tricks to get the latest and  more...

BIIAB Award in Responsible Alcohol Retailing The BIIAB Award in Responsible Alcohol Retailing (ARAR) covers the knowledge required by front-line employees working in the licensed retail sector who are authorised by the Personal Licence Holder or Designated Premises Supervisor to sell alcohol. The qualification acts as the starting point for further and more advanced qualifications as employees progress and become more valuable to the  more...

National Certificate for Personal Licence Holders NCPLH The National Certificate for Personal Licence Holders (NCPLH) is the prescribed qualification for anyone wishing to apply for a Personal Licence to sell and authorise the sale of alcohol in England and Wales. The NCPLH is a nationally recognised level 2 qualification, designed to provide the knowledge and information required by anyone wishing to apply to their local authority for a personal  more...

Facilitator Practitioner Training This in-depth course will turn you into a fully-trained independent facilitator. Youa ™ll learn about group dynamics, group development, workshop design, facilitation style, managing energy, dealing with issues, dealing with difficult personalities and a whole host of techniques for ideas generation, evaluation and selection. You will be able to generate high-quality output within compressed  more...

Udi Dahan Advanced Distributed Systems Design with SOA Leader and Nservice Bus project extraordinaire Udi Dahan, will be delivering his 5-day Advanced Distributed Systems Design with SOA course at Skills Matter. This advanced and highly intensive workshop, focuses on how to best build large scale distributed systems. You will learn a range of techniques on how to avoid common pitfalls in distributed systems and use loosely coupled messaging  more...

MongoDB for Developers Brendan McAdams, creator of both Casbah, a Scala toolkit for MongoDB, and mongo-hadoop, presents this essential MongoDB workshop for developers. Delivered by a fellow 10gen expert on MongoDB, this two-day course prepares you to better understand the MongoDB command shell, query API and driver tools. Through a variety of hands on labs and exercises, you will learn how to troubleshoot common  more...

Eric Evans Domain Driven Design Hands-On Immersion Workshop Eric Evans' 4 day Domain Driven Design Hands-On Immersion Workshop will teach you how to put the domain model to work. Finding and exploiting domain models is key to success with large software systems. By cultivating a strong connection between the language used by developers, appropriate models can dramatically accelerate the process of translating customer needs into working software. Strong  more...

Eric Evans Domain Driven Design Hands-On Immersion Finding and exploiting domain models is key to success with large software systems. In this Domain Modeling Workshop, a team will learn to cultivate a strong connection between the language used by experts, users, and developers, so that the right kind of models can dramatically accelerate the process of translating the customers' needs into working software. Upon completion of this Domain  more...

Developing with the Spring Framework Training - 4 days - UK In this intensive and highly practical 4-day Spring training course, you will learn how to use the Spring Framework to create well-designed, testable business applications in an agile manner. During this Spring 2. 5 course, you will learn Spring's features and how to use them. You will also become familiar with fundamental architectural issues, which you will need to be aware of when developing  more...

Java Power Tools Bootcamp - 5 days - UK The Java Power Tools Bootcamp is a comprehensive, innovative and hands-on workshop covering best-of-breed open source tools and techniques for Agile Development in Java. Learn how to optimise your development process, hone your programming skills and know-how, and ultimately produce better software. And have fun while you're doing it! The course is an intensive 5-day workshop, with a mixture of  more...