8 Issues Web-based Seminars - Training Resources

Operations Improvements Monthly Webinar each month on the 3rd Thursday, this Webinar series addresses one or more SPECIFIC issues facing OPERATIONS professionals in the maufacturing and distribution industries.  more...

Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers  more...

Wellness Strategies Following A Workforce Reduction Protect Profitability By Creating A Healthy Workforce You reduced your workforce to cut costs and become profitable. Yet, the profit strategy goes for naught if your healthcare costs skyrocket which will happen if you don't help the surviving employees adopt a healthy lifestyle. Increased stress, doubled-workload, and financial concern are creating health issues for your employees and their  more...

Put the Relate Back Into Relationship Strong client relationships emanate from understanding 'what s in it for the other person.' When your business relationships are all about the products and services you offer, then you become a commodity vendor that will eventually win business only based on your low price. Provide value beyond what your clients expect, and you become a true business partner, one where clients are willing to pay  more...

How to Prevent Foot in Mouth Disease - A Prescription from The PR Doctor for Healthy Media Relations Public relations is essential to any comprehensive marketing program. At its best, a well-run PR program can increase exposure to your business dramatically while significantly reducing your advertising costs. Poor public relations, on the other hand, create missed opportunities and can even do significant damage to your business s reputation. This webinar will present Public Relations DOs and  more...

Drive Employee Productivity in Challenging Times Strategies to Regain Focus of Your Team Budget cuts. Employee layoffs. Doubled workload. Your employees are being asked to do more with less with all of these factors contributing to productivity paralysis. Yet, as the manager, you re accountable for ensuring productivity goals are achieved despite all of these hurdles. How do you regain control in this sticky situation to achieve corporate  more...

Take the Cold Out of Cold Calling If you are involved in business development, sales, or account management in any way, you ve probably 'cold called.' Any time you meet with a prospect without knowing about them, their industry, their issues, and how your company is relevant to something they care about, you run the risk of losing credibility and worse, losing the deal. In 'Take the Cold Out of Cold Calling' you'll discover  more...

Coaching for Success The four step process in changing beliefs and outcomes Getting performance from others is one of the biggest challenges in business. Employees simply do not see things the same as the owners and managers! Yet, performance is needed and Managers and Leaders need to build people and performance in order to grow the business and stay competitive! One challenge is the vast variety of motives and  more...

Got Business Challenges, Issues & Opportunities? Then Get Strategic Thinking & Planning Now The day-to-day hassles of running a business can be overwhelming. Before you know it, all your time is spent working in the business instead of working on the business. This is a common mistake that can be costing you and your business BIG TIME over the long haul. In this webinar, participants will discover the benefits of implementing strategic thinking and planning in the execution of their  more...

Critical Thinking for Business Leaders How Outcome Based Thinking Can Change Your Results The higher you climb up the leadership ladder, the more important 'conceptual skills' are to your ability to drive organizational success. Leaders who possess conceptual thinking skills can leverage critical thinking and problem solving techniques that produce faster, better results. Those that continue to approach issues the same old way are  more...

How to Close More Sales by Shortening Your Sales Cycle Two of the side effects that this uncertain economy has had on sales is delayed closings and longer sale cycles. Most salespeople are not equipped to deal with these two additional issues in the face of the additional resistance they re seeing from prospects. This webinar will show you how to shorten your sales cycle and eliminate delayed closings by going more slowly through the sales process to  more...

Keys to Unlocking Your Employees Potential Strategies to Improve Employee Performance As a manager, you feel the pressure to keep your top performers happy and dedicate your time trying to get subpar performers to rise to the challenge. You've been tasked with delivering results, but unless your employees take ownership of their performance, the goals will not be met. If you haven't been trained how to develop your team or don't have the  more...

Get Your Sales Team Selling with Confidence! Remove Obstacles to Turn Problems into Profits Is your sales team delivering the results you desire? If not, there could be a reason, other than the economy, that is causing sales paralysis. While some issues may be skill related, oftentimes, it's 'head-trash' that keeps them from hitting the mark. How do you re-energize your team to meet and exceed sales goals? Melody Brooke brings a unique  more...

Drive Employee Productivity in Challenging Times Strategies to Regain Focus of Your Team Budget cuts. Employee layoffs. Doubled workload. Your employees are being asked to do more with less with all of these factors contributing to productivity paralysis. Yet, as the manager, you re accountable for ensuring productivity goals are achieved despite all of these hurdles. How do you regain control in this sticky situation to achieve corporate  more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and  more...

Driving Business Development Using Modern Principles of Productivity Get More Business By Getting More Done Business development is simple build relationships and secure clients/customers. But getting it done is hard. To develop business, you must consistently repeat a series of small steps, but executives and professionals often fail to do this because they lack a simple, easy-to-use method for getting it done. The result is missed opportunities to grow and  more...

Powerful Follow-up Techniques That Drive Prospects to Buy Sales Tactics to Unclog Your Sales Funnel Low closing ratios on outstanding proposals is one of the biggest issues plaguing sales organizations large and small. Most salespeople simply don't know how often to contact prospects, or what to do or say when they do contact them. They end up doing the same things their competitors do, with increased pressure to reduce price to close sales. David  more...

Blasting through Career Roadblocks Whether you are feeling blocked, frustrated, stressed or afraid to move forward, you can BLAST through these career roadblocks and be free to achieve your goals. The time is NOW to take charge of your life and declare your independence! Unleash the power of EFT and discover how quickly and painlessly you can achieve your goals. During this 60 minute hands on webinar, you will: Learn the Basic  more...