8 Levels Of Leadership Web-based Seminars

Lead Them or Lose Them - Webinar By TrainHR Employees today are looking for something different in their leader. Actually, it takes a "new" style of leadership, a different way of relating with employees that acknowledges and capitalizes on their talents and abilities. Leaders today are expected to be benevolent coaches, developing their people, while getting the job done. Combining the jobs of counselor, role model, and administrator,  more...

Coaching Skills for Leaders Coaching Skills are at the core of all good supervision, management and executive leadership. The nature of coaching in successful leadership is the engagement of team members and conducting a steady stream of performance enhancing communication. Effective leaders understand that coaching is at the core of the day-to-day operations and the most effective method of letting team members know how  more...

Teamwork and Team Performance-Webinar Teamwork and Team Building is a program designed to maximize a group's ability to work together towards common objectives and to reduce and eliminate some of the barriers to successful teamwork. The program will focus on an individual's ability to work within a group and a group's ability to solve problems, provide feedback and communicate effectively. All of the dynamics of successful  more...

Attracting Retaining Engaging the Next-Generation Workforce The Being of Soul-Inspiring Leadership Within Part 1 of this webinar series, you were made aware that a Tsunami-sized labor and leadership crisis is cresting ashore a right at your Contact Centera ™s doorstep. You were asked to consider how easy it is for you right now to attract and retain leadership bench strength that will propel you to thrive a not just survive. You confirmed ita ™s not easy. Tomorrowa ™s  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Lead People, Not Companies Create a People-Centric Culture to Improve Your Bottom-Line Companies aren't led, people are! You know it s critical now more than ever to lead your company. But what many business leaders don t recognize is that you can t lead a company you lead people. Your employees are the ones who can bring about financial change in your organization. In other words, you need to stop paying lip service to  more...

Motivating the Underachieving Employee How to have the tough conversation with employees who are not pulling their weight Employee underperformance affects team morale, productivity, and company profitability. If not addressed, the manager runs the risk of losing the respect of their team, making it even more challenging to achieve productivity goals. With companies running lean and mean, subpar performance must be addressed and your  more...

Improve Morale Following A Workforce Reduction Techniques That Reduce Stress and Gain Productivity 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t  more...

Managing Introverted Employees How to Identify and Motivate Introverts for Maximum Performance According to recent studies, an estimated 30% of the population is introverted. While some consider introverts to be an employer's Achilles heel, this personality type brings tremendous advantages to your business. As a manager, you need all of your employees to deliver peak performance in today's challenged economy. Discover how to  more...

Managing Employee Stress To Improve Morale and Drive Productivity 'My workload is overwhelming I m stressed to the max!' Fear, uncertainty, and doubt create unmanageable stress levels preventing employees from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t afford these ramifications. Dianne Crampton, author of 'Melting Your Stress Within 30 Days,' helps companies  more...

Improve Morale Following A Workforce Reduction Techniques That Reduce Stress and Gain Productivity 'My workload is overwhelming I m stressed to the max!' Employees who survive a layoff do not come away unscathed. Fear, uncertainty, and doubt create unmanageable stress levels preventing them from performing at optimal levels and reduces morale. Stress restricts creativity, damages morale, and reduces productivity...and your company can t  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Create A Winning Workplace Culture Learn How to Develop A Motivated Workforce to Drive Profits Employees want to work for a winner. Customers want to buy from a winner. Winning creates positive energy in the workplace where employees are inspired and over perform. Bottom-line, companies with winning workplaces succeed while losing ones fail. In this tough economy, it's more critical than ever to instill a culture founded on the  more...

Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...