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Six Thinking Hats Certification (Train-the-Trainer) instructor led trainingworkshop / seminartrain the trainer ...tification. 2) Prework: de Bono Online Complete the 60-90-minute tutorial, de Bono Online via the Internet. 3) Day 1: Experience the course as a participant. This model allows those certifying to experience an actual one-day training course and to observe the training as delivered by a Master Trainer. 4) Days 2 - 4: Trainer Certification The Six Thinking Hats are each covered in much  more...
From ITSM Academy
ITIL V3 Managing Across the Lifecycle Embedded into the five (5) day Managing Across the Lifecycle (MALC) course is our unique virtualization, Living the Lifecycle ®. Woven through all of ITSM Academy's ITIL ® V3 Certification classes, this virtualization brings V3 processes and concepts to life. Within a virtual business environment, as a group, we will introduce a service and then follow it from strategic decision through  more...
ITIL V3 Lifecycle Course - Service Transition ST The difference between a successful and failed IT Service often lies in the quality of its transition from the development to the production environment. Based on the Service Transition publication of the ITIL V3 library, ITSM Academya s course focuses on the planning, implementing and optimizing of the processes and structure of the Service Transition stage of the IT Service Lifecycle. The  more...
From Advanced Concepts
Personal Finance Training ...cial sciences, economics and business courses. INDUCTION: 90-minute module (Part of the 1 day basic course) This course is intended for staff of all ages, people who don t have grounding in financial matters. This really is an introduction to the world of personal finances. Young people haven t had to think about tax, mortgages and pensions and generally tend not to understand these important  more...
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