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From Jef Menguin Workshops and Seminars
Customer Service Professional
Course 100: The Customer Service Professional
Providing world class service shouldna t be an impossible questa or a personal ordeal. Like an athlete constantly in training, or a musician perfecting an instrument, you need to develop, evaluate, pace, and manage yourself as well as your performance. That means work, but it also means celebrating a job well done. How you feel about yourself
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Customer Service Professional
