Instructor Led 90-minutes Training in United Kingdom
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From WWP Training Ltd
ITIL Operational Support and Analysis
Aims
The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall
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ITIL Planning Protection and Optimisation
Aims
The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Capacity Management, Availability Management, ITSCM, Information Security Management, Demand Management and Risk Management processes as an integral part of its overall business-focused Services Framework.
Prerequisites
The course is suitable for
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ITIL Service Capatibility Release Control and Validation
Aims
The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focused Services
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ITIL Service Offerings and Agreements
Aims
The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management and Business Relationship Management as integral parts of its overall business-focused Services Framework.
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ITIL Continual Service Improvement
Aims
The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Continual Service Improvement (CSI) and the management and control of the activities and techniques within the CSI stage. The course also looks at the concept of CSI as a practice and at the interfaces between CSI and the other stages of the ITIL ® Service
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ITIL Service Design
Aims
The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Design and the management and control of the activities and techniques within the Service Design stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses).
The course also looks at
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ITIL Service Strategy
Aims
The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Strategy and the management and control of the activities and techniques within the Service Strategy stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses).
The course also looks
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ITIL Service Transition
Aims
The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Transition and the management and control of the activities and techniques within the Service Transition stage of the lifecycle but not the detail of each of the supporting processes (which are covered in detail in the capability courses).
The course also
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ITIL Service Operation
Aims
The course builds on the general principles covered in the ITIL ® Foundation course. It covers the Lifecycle aspects of Service Operation and the management and control of the activities and techniques within the Service Operation stage of the lifecycle; but not the detail of each of the supporting processes (which are covered in detail in the capability courses).
The course also
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ITIL Managing Across the Lifecycle
Aims
This course brings together the full essence of a Lifecycle approach to service management, and consolidates the knowledge gained across the qualification scheme.
The Managing Across the Lifecycle course is compulsory for those wishing to gain the ITIL ® Expert qualification and is worth 5 credits.
Prerequisites
Delegates are required to have achieved a minimum of 17 credits from
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From 2GC Active Management
Building Best Practice Balanced Scorecards



Building Best Practice Balanced Scorecards
A highly interactive, two-day residential course which provides more in-depth coverage of the Balanced Scorecard framework, combined with hands-on practical exposure to the design and development methods 2GC uses in its own work.
It is our firm belief that Balanced Scorecard cannot be taught by traditional chalk and talk lecturing alone. One has to
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From Priestley Training
CeRGI 4 Day Intensive Training Course





This is an intensive programme which is run over 4 consecutive days is a must to prove that you are interested in doing what s best for the customer and ensuring that your knowledge is up to date. Delegates are allocated structured homework of approximately 90 minutes per night. Please note IFS charge a fee for each exam taken. This is a recognised qualification for the mortgage sales
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From Distinction Fitness and Education
Personal Trainer Courses
QUALIFICATION
Personal Trainer Award, Level 3, Central YMCA Qualifications
COURSE CONTENT
This qualification covers all of the knowledge and skills you will need to become a Personal Trainer, over a period of 18 weeks. This Personal Trainer course will teach you:
Anatomy and physiology for exercise and health
Delivering personal training sessions
Programming personal training with
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