Instructor Led A Business Training in United Kingdom

Business English & Office Skills - (Effective Business Communication) Our students' favourite course This exciting self-paced programme will teach you how to communicate effectively in business by letter, email and telephone. You'll learn principles of grammar, letter layout, how to structure your CV and many other essential skills. Available at our High Holborn and Notting Hill training centres. Visit www.holborntraining.co.uk for more information.  more...

Telephone Skills Training This programme is available in-house, for groups of 6-12 delegates. There is a considerable amount of tailoring available to make the material closely relevant to the needs of the business. In one action-packed day, you'll learn: Professional answering Quality call transferring Excellent message taking The deadly sins of telephone behaviour Voice control Handling nerves on the  more...

Better Business Letters Seminar This seminar is available as an in-house training day for groups of 6 students or more, at your premises or ours. It's aimed at staff tasked with drafting effective business communication. During our intensive, one-day seminar students will learn: How to express themselves persuasively using plain English and the correct tone. The essential rules of grammar, punctuation and spelling  more...

Social Networking With IBM Lotus Connections 25 Workshop IBM Lotus Connections is social software for businesses that empowers you to be more innovative and helps you execute more quickly by using dynamic networks of coworkers, partners and customers. In this workshop, you will learn how this software enables you to promote collaboration and innovation by connecting people with common work objectives or professional interests. It helps you  more...

Lotus Sametime 85 Building Collaborative Communication Solutions Do you need to go beyond text based instant messaging? Is adding point-to-point live video important to your business or clients? Is the ability to integrate full Lotus Sametime capability within desktop applications of value? Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing? Now you can with Lotus Sametime 8. 5, the new  more...

Lotus Domino 85 System Administration Operating Fundamentals This course introduces you to basic concepts that provide the foundation for IBM Lotus Domino 8. 5 and IBM Lotus Notes 8. 5, and it is the point of entry to the entire core system administration curriculum. The course covers the foundational knowledge needed to perform basic administrative tasks in a Lotus Domino 8. 5 infrastructure but does not cover how to install, configure, maintain, or  more...

Telesales Training This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In one action-packed day, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Telesales For Success This programme is available in-company for groups of 6-12 delegates. All material and role plays are tailored to the specific needs of the business. In two action-packed days, you'll learn: What to plan for outbound and inbound calls Getting past the gatekeeper on cold calls Opening an outbound telesales call How to start the sales process on an inbound call Qualifying the  more...

Alexander Technique Voice Speaking Skills - Vienna 25th April 2009 ALEXANDER TECHNIQUE, VOICE AND SPEAKING SKILLS a workshop in English in Vienna at the Open University Business School, Fischerstiege 10, 1010 Vienna on Saturday, 25 April 2009, 10am-5pm This highly practical workshop offers you a space to explore and expand your vocal and presentation skills. Our inspiration will be the Alexander Technique, a method widely taught in performing arts colleges  more...

PRESENTATION SKILLS PLUS! PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 18th October 11 - 4. 30pm. 75 pounds (or 150  more...

Confidence Tricks CONFIDENCE TRICKS... Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. Reliable confidence is based on the repeated practice of surprisingly simple procedures Please enquire for upcoming course dates. Alan Mars has taught Alexander Technique and presentation skills within many top British and international companies (including:  more...

PRESENTATION SKILLS PLUS! PRESENTATION SKILLS PLUS All the World's a Stage - So Let's Rehearse... Polish your peak performance skills & speak with confidence. Using the most effective techniques drawn from the performing arts, business & psychology. Rehearse that presentation, interview or any challenging situation with expert coaching from Alan Mars and the group. 11th November 12 - 4.30pm. 35. Flat 1, 26 Ventnor  more...

CONFIDENCE TRICKS CONFIDENCE TRICKS Reliable confidence is based on the repeated practice of surprisingly simple procedures... Experience Alive Relaxation, Energy & Flow during presentations, meetings or any challenging situations. 16th November 6.30 - 9.30 pm. 30. Flat 1, 26 Ventnor Villas, Hove, BN3 3DE Contact & Bookings: alan.mars yahoo.co.uk 07930 323 057 01273 747 289 To secure a place on a course  more...

Microsoft Publisher On this 1 day Introduction to MS Publisher course, you will look at how to create a publication from scratch or use one of the hundreds of business and personal designs available in Publisher. Microsoft Publisher is an easy to use, flexible program for creating newsletters, brochures, business cards, postcards, flyers, among others for print, email, and the Web. Prerequisites No experience of  more...

Introduction To Business Objects By using Business Objects, you can have powerful reporting capabilities at your command. This two-day instructor-led course will bring the most powerful aspects into clear focus, so you can effectively use its tools to: - present and analyze information - distribute documents and reports throughout your business - use the major reporting features of Business Objects with remarkable ease and  more...

Business Objects Universe Designer This 1 day course will provide you with all the skills needed to efficiently create and maintain Universes for Business Objects, allowing you to easily access and run reports. This course is for individuals who need to design, build, document, maintain and distribute Business Objects Universes. COURSE CONTENT: Understanding Business Objects Universes Understanding How Universes Allow  more...

Introduction To MS Viso Microsoft Visio gives business and technical users the power to visualise and communicate ideas, information, and systems. Use the simple, flexible tools in Visio to easily create business and technical charts and graphics that capture your inspiration and communicate it with impact. This is a 1 day course. PREREQUISITES - No previous experience of MS Visio is required. COURSE CONTENT -  more...

Business Analysis Practice Training This 3-day Business Analysis Practice course (formerly Business Analysis Essentials) provides delegates with the skills required to become a business analyst. Business Analysis Practice training explores business analysis practice techniques including business activity modelling, stakeholder management, SWOT analysis, and gap analysis. Delegates attending the Business Analysis Practice course  more...

Requirements Engineering Training This 3 day Requirements Engineering training course introduces delegates to theoretical concepts which are reinforced through practical excercises and case studies. The participants can apply the skills and techniques of analysis in a realistic project simulation.  more...

Business Process Management Training Business processes are central to the new economy. When buesiness processes fail, so do our products and services, with obvious consequences for customers and stakeholders. As organisations grow and change, the more they have to pay attention to their stakeholder relationships, and also the management and design of business processes to ensure that companies, people and technologies work towards  more...

Key Account Management Training In the modern, competitive marketplace, reducing your price to make sales is no longer an option. Survival depends on a whole host of other factors beside the cost opf your product or servce. In a marketplace full of messages, yours must cut through to differentiate yourself from your competitors. Delegates attending this Key Account Management training course will learn how to influcence  more...

MSP Foundation Training MSP provides a proven set of principles and processes for effective management of programmes. It can be adapted to suit any organisation via its flexible approach for managing a full Programme lifecycle. This 3 day MSP training course will provide delegates with a comprehensive understanding of MSP and will also prepare you for the Foundation Exam taken on the third day of training. Once  more...

IOSH Managing Safely Training Providing Health & Safety Training for your managers can increase productivity and profitability, enhance business reputation and reduce your insurance premiums. This 4-day IOSH Managing Sagfely health & safety course provides a practical overview of health and safety regulations and legislation and gives attendees a recognised health and safety qualification.  more...

Scrum Product Owner Training This 2-day Certified Scrum Product Ownerr Training Course provides delegates with the practical knowledge required to become a certified Scrum Product Owner. Scrum is an Agile approach to Software Development Projects. The Scrum Product Owner is a key member of the Scrum Team and is responsible for bridging the gap between clients and business. .ScrumMaster training allows delegates to  more...

Programme Management Training This 1 day Programme Management training provides delegates with the skills and methods required to manage and deliver the expected benefits from a programme. It will provide delegates with the framework to implement business strategy and initiative in order to manage multiple projects.  more...

ISEB Requirements Engineering Training This 3 day Requirements Engineering training course introduces delegates to theoretical concepts which are reinforced through practical excercises and case studies. The participants can apply the skills and techniques of analysis in a realistic project simulation.  more...

Remote People Management Any manager will agree that people management has its own challenges but in today's fast-moving business environment, work has become more remote and more flexible, with people often working from a number of different sites. This presents a new set of challenges, with organisations requiring improved management processes and managers needing to develop new competencies and strategies. Managing  more...

Business Improvement Review - Accreditation Programme The Business Improvement Review is a tool for change agents to use with their clients. Many coaches and consultants start their diagnostic process in their comfort level - but what if the cause was just outside that capability? The Business Improvement Review is a holistic business review diagnostic, designed by qualified business advisors. Each part of the review has been specially crafted  more...

Get seen on the web - internet marketing for freelance professionals So you have a website and need to generate traffic and promote yourself. The difference between a real shop and a web site is that most real shops have 'passing trade' on the we that rarely happens - and certainly not enough to run your business for you. In the powerful workshop Mike will demonstrate how he has raised his web presence to over 30,000 unique visitors per month (more than many  more...

Licensed NLP Practitioner training 7- Day Intensive Learn powerful NLP skills in small groups with experienced trainers and become certified as a Licensed NLP Practitionera through the Society of Neuro-Linguistic Programming (SNLP). Course Focus: * How to use language most effectively, both to communicate with yourself and others. * How to change unwanted behaviours, develop inner resources and increase your personal effectiveness.  more...

Licensed NLP Master Practitioner training 9- Day Intensive LICENSED NLP MASTER PRACTITIONERa (9- Day Intensive) Learn NLP mastery in small groups with experienced trainers and become certified as a Licensed NLP Master Practitionera through the Society of Neuro-Linguistic Programming (SNLP). Course Focus: * Advanced language mastery, enabling more powerful and flexible communication and influence. * Deeper understanding of thinking  more...

Global Securities Lending A two-day Introductory overview of the business covering the motivations and roles of market players, the main demand drivers, risk and return, counterparty selection, alternative lending options, and the current state of the market. This course explains the mechanics of securities lending as well as the motivations of the various market players. It focuses on how the economic benefits of  more...

School of International Securities Operations A comprehensive and hands-on interactive program, using case studies, exercises and group sessions developed to ensure that the delegates gain the understanding of 1) how the industry and their specific interactions/ responsibilities interact within the overall scope of the international financial markets, 2) demonstrates the business links in their important contribution to the overall process of  more...

Introduction to Corporate Actions An introductory course designed to provide a detailed understanding of debt and equity corporate actions, what they are, where they originate, why they happen and especially the operational involvement. Sequential steps, critical factors and alternative choices for the investors as well as the relevant calculations and the critical time scales involved are included. The course covers a wide  more...

Operational Risk A course designed to establish, understand and explore the approaches to operational risk management. Delegates will discover the business benefits of appropriate risk control and the identification of key risk indicators and linking indicators to risk and control assessment. This course will be of benefit to those that are new to the subject or who are increasingly being involved in risk  more...

ISLA Introduction to Securities Lending Securities lending has been acknowledged by regulators around the world as an important part of the capital markets. Over the past two years investors, regulators and the media have dug deeper into this critical component of the securities trading universe.. FinTuition will inform delegates on the processes and practices of this low-risk business that spans the globe, generating substantial  more...

Understanding Investing and Managing UCITS III Hedge Funds VERVIEW The hedge fund and asset management industry is undergoing a major change: European politicians have been pushing for a more regulated, on shore industry. Hence offshore structures which are most common with hedge funds will be more difficult to distribute in Europe. This course within the UCITS framework examines the risks, strategies to win business and offshore vehicles. WHAT YOU  more...

HR as a Business Partner Transforming HR into a Value Adding Function A relatively recent HR model that helps reduce distances between the HR function and other departments of an organisation. HR business partnering also has a very high impact on HR as a function and on HR professionals. This programme is for you if you are new to or moving into the role of a Human Resources Business Partner and are looking for some  more...

Coaching Skills Coaching isa a A process providing an individual with feedback, insight and guidance on achieving their full potential in their business, or personal life.a Coaching is an extremely powerful technique that can have life-changing results. This programme will help you understand the responsibility that the coach has for the coachee, as well as show you how to facilitate the development of  more...

Introduction to Human Resources Understanding the role of human resources within the organisation Human Resources play a key role within the organisation and are paramount to the success of any business. Legislation is constantly changing and it is vital to understand the requirements and application of best practice as well as dealing effectively with personnel issues on a day to day basis. This programme is for you if  more...

Strategic Human Resource Management The Key to Improved Business Performance An organisationa ™s employees are its wealth and the means to achieve an organisationa ™s goals. This can be achieved successfully only if HR is completely aligned with an organisationa ™s strategy. This programme is for you if you are a senior HR professional working with top management in shaping the architecture of your organisation.  more...

Microsoft1 SharePoint 2007 for End Users Aims This course is aimed at individuals who have an understanding of SharePoint and wish to increase their knowledge of the business benefits of utilising the software. The course will be delivered using WWPa ™s SharePoint services. The course content may vary depending on the site set-up. Prerequisites Students who attend this course should have a basic understanding of SharePoint.  more...

Adobe Acrobat Level 1 Aims This course is aimed at people who want to create and modify PDF documents used to organise and share documents in a business environment. Prerequisites Students who wish to attend this course need to have a basic understanding of Windows, and should also have basic word processing skills, such as copying and pasting text, formatting text etc.  more...

Plain English A clearly written document can facilitate important business decisions by being easy to read and understand. Our programme focuses on giving you the confidence and skills to write business documents in a clear manner using Plain English and avoid using technical or industry jargon. This programme is for anyone who has to write formal business documents, customer service letters, standard  more...

ITIL Operational Support and Analysis Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Event Management, Incident Management, Request Fulfilment, Problem Management and Access Management processes, the Service Desk, Technical Management, IT Operations Management and Application Management functions as integral parts of its overall  more...

ITIL Planning Protection and Optimisation Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Capacity Management, Availability Management, ITSCM, Information Security Management, Demand Management and Risk Management processes as an integral part of its overall business-focused Services Framework. Prerequisites The course is suitable for  more...

ITIL Service Capatibility Release Control and Validation Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Change Management, Release and Deployment Management, Service Validation and Testing, Service Asset and Configuration Management, Request Fulfilment, Service Evaluation and Knowledge Management as integral parts of its overall business-focused Services  more...

ITIL Service Offerings and Agreements Aims The course builds on the general principles covered as part of the ITIL ® Foundation course. This enables the organisation to introduce Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management and Business Relationship Management as integral parts of its overall business-focused Services Framework.  more...

PRINCE2 Management Briefing Aims This programme is aimed at senior Management teams, especially those responsible for managing organisational change effectively and looking for an effective project management method. This programme will help participants appreciate the importance of handling change for business success. It provides a high level view of the essential features of PRINCE2 ® and demonstrates how it can  more...

Strategic Thinking and Business Planning Combining knowledge and foresight Strategic thinking is more than carefully planning your organisationa ™s work. It encompasses both knowledge about the present and foresight about the future, an approach that gives you flexibility in times of sudden market changes. This programme is for you if you want business planning with built-in agility, flexibility and ability to respond  more...

Introduction to NLP NLP a getting the best out of yourself When it comes to human excellence, Neuro-Linguistic Programming (NLP) sets the foundation for persuasion and influence, quality life skills and practical business applications. Tapping into the language of the mind, NLP enables you to consistently achieve your specific and desired outcomes. An innovative technology, NLP organises information and  more...

Introduction to Training Needs Analysis Accurate identification of learning needs All too often, the process of identifying training needs is undertaken quickly by piecemeal or even omitted altogether. To achieve real return on learning and development investment, it is important to find out where there are gaps in the existing skills, knowledge and attitudes of employees. It involves compiling a picture of employeesa ™  more...

Succession Planning Key to Business Continuity Progressive organisations in the corporate world place Succession Planning high on their list of priorities, in order to ensure business continuity and proactive career development for talented employees. This course gives an overview of approaches and processes. This programme is for you if you are an HR or OD professional responsible for improving employee and  more...

Developing and Implementing an Employee Engagement Strategy An Engaged Workforce is a Happy Workforce Engaged employees perform better than others. They experience increased job satisfaction and more positive attitudes and emotions towards their work, benefiting both individual and employer. This practical two day course provides the tools and techniques to develop, communicate and measure an employee engagement strategy in your organisation. This  more...

Facilitation Skills ...d techniques to be able to facilitate teams and groups in a business environment. You will learn just how valuable the art of facilitation is and how it differs from, and links to mentoring, coaching and managing teams and individuals. Importantly, you will also learn when adopting a facilitative approach is appropriate and when it is better to stand back from a situation and allow others to  more...

Writing Effective Letters and Emails Appreciate the importance of these vital business tools In this world of instant communication, we are becoming used to using a shorthand style for emails and texts. However, in the corporate world, we are still expected to be able to express ourselves clearly using the written word. This programme is for you if you want to be able to explain your ideas and concepts and communicate clearly  more...

Key Account Management Maintain your relationships and increase sales The ultimate goal for any sales professional is to build and maintain a long-term relationship with their customers. The potential of such relationships is critical to any organisationa ™s success and learning how to maximise and maintain the key accounts is essential. This programme will demonstrate how to achieve success by employing a  more...

Time to Succeed Make time for success The ability to manage time is an essential skill for effective people. Those who use these techniques routinely are the highest achievers in all walks of life, from business to sport to public service. This programme is for you if you seem to spend your days stressed, disorganised or frustrated at the a lacka of time you encounter. Intensive and time-efficient, this  more...

Developing your Project Management Skills ILM ENDORSED PROGRAMME This ILM endorsed programme provides an in-depth look into what makes for effective project management. It broadens and deepens the understanding of how a project integrates with other areas of the business and provides additional tools and skills for controlling and delivering projects more effectively. To conclude the course participants will complete a 1000 -1200  more...

Inspiring and Motivating Discover what drives you a and others a to business and personal success We all have common drivers: the need for food and shelter are powerful motivators, as is our need to be understood, affirmed, validated, and appreciated. At work, we are motivated when we can see a clear business reason for pursuing a particular course of action. Todaya ™s increasingly competitive world means that a  more...

Driving High Performance "A process that contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance." Armstrong and Baron Performance management should be strategic, in that it involves broader and longer-term organisational goals, whilst linking various aspects of the business, people management, individuals and teams. This involves identifying  more...

Financial Modelling with Microsoft Excel Build professional models to improve financial performance The widespread availability of computer spreadsheets has revolutionised budgeting, forecasting and planning. In the past, financial modelling was something done exclusively by accountants and as a result they had almost total control of financial information. Nowadays many managers are expected to have a much closer control and  more...

Manage your Time With Microsoft Outlook Get organised and stay organised There never seem to be enough hours in the day and the way in which you use your time has a major impact on the achievement of personal and business goals. Time is precious and irreplaceable but often we squander it. Inbox overload can make you feel out of control and lead to high stress levels and result in poor performance, but by learning how to use Microsoft  more...

Writing Impressive CVs Imagine a prospective employer having to sift through volumes of CVa ™s. Why are they more likely to reject your CV? How could you create a more favourable effect that allows you to stay in the race and gives you a head start over your competitors? This programme will show you how to transform your experiences, personal qualities and interests into marketable ingredients to include in  more...

Inbound Telephone Selling Skills Turning enquiries into sales Anytime a customer approaches us we have a golden opportunity to strengthen relationships and create additional business. Learn how to capitalise on inbound calls and turn order-taking into order-making. This programme is for you if You are required to take inbound calls from existing or new customers You would like to know how to generate more interest and be  more...

Introduction to Selling Your sales team are the face of your business. Out in the field they are responsible for maintaining relationships and creating new business. Are you 100% sure they are the best that they can be? This programme is for you if You are an external sales person / account manager who is new to selling or has not had any formal sales training You need to refresh / learn the skills to make your own  more...

Outbound Telephone Selling Skills Creating new business over the phone The telephone is one of the most powerful tools we have in business. Learn how telephone sales can maximise opportunities and generate revenue for your business. This programme is for you if You are required to make outbound sales calls to generate sales or appointments You would like more structure and confidence in your calls You would benefit from  more...

Principles of Customer Care Positive route to success Communication with internal and external customers is crucial to the success of any business. This programme is for you if you need to increase your awareness of customer relationship building and understand its importance to the organisation. You will also learn some simple and reliable techniques for dealing with difficult and challenging people.  more...

Customer Focus on the Telephone You never get a second chance to make a first impression! Your first ever contact with a customer will probably be over the phone. They will be forming an opinion of you from that moment a and that first impression can either have them keen to learn more about your products or services - or have them going elsewhere. Taking a professional approach to customer service on the telephone is  more...

Global Collateral Management Intermediate-level course covering business drivers, risk, regulatory capital, legal framework, margining strategies, and optimisation of collateral against securities loans and repos as well as both OTC and exchange-traded derivatives. This course explains the rationale and current best-practice functioning of collateral management programmes for financial institutions. It is designed to build  more...

Prime Brokerage Intermediate-level course examining the requirements of a successful prime brokerage business and the key tax and legal issues in both principal ownership and agency ownership structures. This course covers the development of prime brokerage into the sophisticated package of services it is today. Day 1 examines the nature and key trading strategies of hedge funds and the allocation of margin. The  more...

Creativity Creativity is the most prized ability in business today because new ideas can save you time, money and effort. However, despite its great value, few people know how to become more creative. One reason for that outlook is because many people think that creativity is an inborn skill. They couldn't be more wrong. Creativity is something we all have, to some degree, whether we realise it or not.  more...

High Quality Questions The world we live in can be a confusing place. There is more information available now than at any other point in human history. So when it comes to making good decisions, being well informed or understanding what people really mean, you need to get clear, accurate answers - and fast! Misunderstandings can be embarrasing, as well as wasting time and money, so we all need ways of cutting  more...

BTEC Level 2 Certificate in Lean Organisation Management Techniques Level 2 BTEC Certificate in Lean Organisation Management Techniques Lean is a term used to express a range of business improvement techniques. It originated from the need to constantly improve quality while reducing the costs of the production performance in the manufacturing industry. The concepts of this approach are now used as the basis for improvement in the workplace in nonmanufacturing  more...

PRINCE2 Foundation PRINCE2: 2009 Foundation Training Course Goals Our PRINCE2 ® Foundation course covers the basics of the PRINCE2 method. It is aimed at giving delegates an understanding of the philosophy behind the PRINCE2 method and preparing them for the PRINCE2 Foundation certification exam, which they sit at the end of the course. Participants & Benefits This course is suitable for project managers,  more...

MSP - Managing Successful Programmes MSP is unique in its status as a generic best practice framework; generic yet flexible in application. The Registered MSP Practitioner qualification is now established as the premier programme management qualification in many parts of the world. This course is based upon the third edition of the OGC Managing Successful Programmes. The course will provide you with a full and complete  more...

Advanced NLP Influence ADVANCED NLP INFLUENCE (3- Day Intensive) An advanced influence seminar for NLP practitioners, which is designed to provide the practical skills, attitudes and tactics for Influence, suitable for use in any area of life. Course Focus: * Attitudes, skills and tactics for unstoppable influence. * Patterns of persuasion modelled from the best in the business. * Advanced hypnotic  more...

Equity Finance and Structured Products Intensive overview of the international equity finance business covering the motivations and roles of market players, securities lending and repo, risk, prime brokerage, structured products, trading strategies, and electronic exchanges.  more...

Advanced courses in Microsoft Project for specific workflows (bespoke) Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...

Microsoft Project - Introduction One Day Training Course Microsoft Project is the leading application for project management and is designed to address the work and people management needs of today's organisations. MS Project gives you ways to plan, manage, and communicate project information, resulting in increased productivity and effectiveness. IT and business professionals to visualise, explore and communicate complex information. In this one day  more...

Microsoft Visio - Introduction One Day Training Course Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

Advanced courses in Microsoft Visio for specific workflows (bespoke) Microsoft Visio is the leading application for IT and business professionals to visualise, explore and communicate complex information. Visio allows users to go from complicated text and tables that are hard to understand to Visio diagrams that communicate information at a glance. Use the wide variety of diagrams in Office Visio 2007 to understand, act on, and share information about  more...

Vocal Impact & Voice Coaching Workshop (1-day Interactive Training Course in Manchester) ...e and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a FREE Followup Service by telephone or  more...

Vocal Impact & Voice Coaching Workshop (1-day Interactive Training Course in Central London) ...e and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a FREE Followup Service by telephone or  more...

Body Language Awareness Training Course (1-day Interactive Workshop in London) Although sometimes over hyped body language awareness is very important in many aspects of our everyday business and social life. If you're leading a meeting, delivering a proposal or trying to convince people that what you are saying is a good idea, your body language is also "communicating" as you speak. And if your body language is in sync with your message then you stand a far greater  more...

Voice Training & Vocal Skills - Edinburgh ...e and conviction and communicate more effectively in both a business and social environment. During the workshop you'll receive a course manual that's full of practical tips and further information to help you consolidate what you've just gained from the course and to ensure that you can continue to develop your skills further. Plus we also offer a FREE Followup Service by telephone or  more...

Social Networking With IBM Lotus Connections 25 Workshop IBM Lotus Connections is social software for businesses that empowers you to be more innovative and helps you execute more quickly by using dynamic networks of coworkers, partners and customers. In this workshop, you will learn how this software enables you to promote collaboration and innovation by connecting people with common work objectives or professional interests. It helps you  more...

Lotus Sametime 85 Building Collaborative Communication Solutions Do you need to go beyond text based instant messaging? Is adding point-to-point live video important to your business or clients? Is the ability to integrate full Lotus Sametime capability within desktop applications of value? Do you feel like you should be able to do more with Lotus Sametime than bots, chatting and online conferencing? Now you can with Lotus Sametime 8. 5, the new  more...

Lotus Notes Domino 8.5 Building Collaborative Applications Workshop This 3-day course is for customers who need to add more value and extend functionality beyond e-mail to Lotus Domino applications and collaborate in real time. Lotus Notes 8. 5 continues to incorporate the open standards of the Eclipse application development framework and a component-based service-oriented architecture (SOA). Developers and customers now have the ability to build Domino  more...

Lotus Domino 85 System Administration Operating Fundamentals This course introduces you to basic concepts that provide the foundation for IBM Lotus Domino 8. 5 and IBM Lotus Notes 8. 5, and it is the point of entry to the entire core system administration curriculum. The course covers the foundational knowledge needed to perform basic administrative tasks in a Lotus Domino 8. 5 infrastructure but does not cover how to install, configure, maintain, or  more...

Voice and Body Training Our Voice and Body training is an excellent addition to a staff well being programme or as a professional training in the use of the voice and body in public speaking, cultivating a presencea ™ and presenting ideal for teachers, lawyers or business people. We lead your staff through a whole day workshop in the techniques used by professional actors to develop an open, alive and  more...

Communication Skills Training Overview - Communication Skills Delivered in Opposite Lega ™s humourous and playful style, participants will: * Engage with their natural communication skills and resources * Begin to find and nurture those communication skills in themselves * Improve their listening skills * Learn how to build rapport through body language *  more...

Presentation Skills Presentation Skills a Performance This is a stand- alone course; you needna ™t provide us with any presentation examples or background material, so it works perfectly as part of a general staff training programme. All the hard work is done. The presentation is written and prepared. It is persuasive and convincing. You take the stage. Your voice begins to wobble. You feel yourself  more...

NLP Practitioner Course Bath Somerset March 2010 NLP Practitioner Certification Course ABNLP Accredited Institute in Bath, Somerset 29th March to 4th April 2010 Based in Bath and convenient for Bristol, Gloucester, Wiltshire and surrounding areas. Pre course study and 7 day practical Accelerated NLP course throughout the UK. This course is limited to 8 participants. Accredited by the world recognised ABNLP. Emma James is a leading UK  more...

Professional NLP Training & Certification Tonbridge 19-22 Sept & 3-5 Oct This NLP Course is a certificated ABNLP approved training but geared towards those who want to use it for personal development, business & negotiation communication and therapy application. It is perfect for those wishing to become a therapist, use it for personal & business success and growth, overcoming problems, confidence, assertiveness and so much more. Each class is kept to 10 people and  more...

Consultancy Skills for Training and Development Professionals Designed for you if: You are a training and development consultant, HR business partner or a training manager and you wish to develop your consultative selling skills to provide of client-centred tailored training solutions. If you want to understand the meaning and application of 'HR Mastery' in a personal and organisational context then this is the solution for you. Outcomes You will be  more...

Business Analysis Essentials Benefits # Gain the ISEB Essentials Certificate in Business Analysis (subject to passing the exam) # Develop the knowledge and skills essential for effective business analysis # This course is a core module for the ISEB Diploma in Business Analysis and a specialist module for the ISEB Diploma in Systems Development # Maps onto SFIA Level 5* # Enhance your CV and boost your career prospects  more...

Graduate Development - Developing Business Awareness ... of the production of goods and services can add value to a business. Business in the Community and its Environment External Factors affecting Business Types of Business Organizations: Ownership and Operation Comparing Businesses Business Objectives and Your Contribution Working effectively with cultural differences The Value of diversity - Appreciating, and understanding cultural  more...

Business and Strategy Development ... they lose sight of their ultimate objectives. That's why a business review or preparation of a strategic plan is a virtual necessity. This may not be a recipe for success, but without it a business is much more likely to fail. A sound plan should: Serve as a framework for decisions or for securing support/ approval Provide a basis for more detailed planning Explain the business to  more...

ISEB Business Analysis Foundation course Benefits # Gain the ISEB Foundation Certificate in Business Analysis (subject to passing the exam) # Gain a thorough understanding of business analysis # Enhance your CV and boost your career prospects Who should attend? # Anybody wishing to progress to specialist ISEB courses in Business Analysis, IS Consultancy and Business Change # Individuals who need to understand and provide a link  more...

Coordinating Corporate Development Introduction: This workshop is designed for those who work as training coordinators, trainers, or developers of training programmes. In this role they support and interact with line managers, organise, and possibly conduct, training activities, select external courses and trainers, link the training activities to the staff development process and plan the future training activity as a basis  more...

Working in a World of Difference Introduction: Congratulations on your exciting new appointment you must be excited about the opportunity to work in the Middle East! Perhaps you feel a little apprehensive, maybe you are uncertain about etiquette confused by religious beliefs and baffled by media coverage of the region. These concerns are an indication of your professionalism you have recognised that the ability to work across  more...

YouTube and Video Marketing Course ONE-TO-ONE Training Workshop, relevant to you and your business. In the context of internet marketing, video can be used to enhance the consumer experience by educating the viewer about product or services, putting a face on a company, and building a company brand. Video marketing offers a unique opportunity to connect with your audience in a personal and targeted way - and the ability to do  more...

Twitter For Business Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. Unless you never read the news, you cannot fail to have heard of Twitter. Twitter is a "micro-blogging" service that allows you to make posts with a maximum of 140 characters, known as a tweets.a ™ It is widely acknowledged to be the fastest growing social media tool in the world. According to research group Nielsen, the  more...

Social Media Marketing Training Course ...tion to the process of setting-up, designing and managing a business blog. You will see and learn about every stage of the production, hosting and posting process. In the UK a staggering 19 million people use Facebook. That's just under a third of the population. A large, growing portion of some of the most valuable demographics are spending more of their time and attention on Facebook and  more...

SEO Tools Tips and Tricks Course ONE-TO-ONE Training Workshop, relevant to you and your business. Having a website is great, but without traffic and website visibility, it's not going to do a lot for your business. Even after your most prolific on-page optimisation (SEO) techniques are in place, there are still a host of other factors to be considered with regards to the promotion of your website. Get the latest tools, tips  more...

Onsite Search Engine Optimisation SEO Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. As an Internet marketing strategy, Search Engine Optimisation (SEO) considers how search engines work and what people search for. In its simplest form SEO is the practice of modifying a website (text, titles, meta tags, alt tags, etc) so that it is considered to be search engine friendly. There is then an increased probability that  more...

Off Site Search Engine Optimisation SEO Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. Having a website is great, but without traffic and website visibility, it's not going to do a lot for your business. Even after your most prolific on-page optimisation (SEO) techniques are in place, there are still a host of other external (offsite) factors to be considered with regards to the promotion of your website. The  more...

Search Engine Optimisation SEO Training Course 2 Day ONE-TO-ONE Training Workshop, relevant to you and your business. As an Internet marketing strategy, Search Engine Optimisation (SEO) considers how search engines work and what people search for. In its simplest form SEO is the practice of modifying a website (text, titles, meta tags, alt tags, etc) so that it is considered to be search engine friendly. There is then an increased probability that  more...

Pay Per Click Marketing PPC Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. For many businesses being visible on the internet is crucial. While there can be no substitute for your website appearing high in the natural search engine listings, the reality is that in practice this can be a lengthy and difficult process. Pay per click marketing or PPC can be used to get top positions in the search engines, even  more...

MySpace Training Course For Businesses ONE-TO-ONE Training Workshop, relevant to you and your business. MySpace is a website where anybody in the world can create a free personal web page, hence the name a my space.a ™ MySpace boasts over 150 million members around the globe, 85% of those are aged 18 and over. In the UK it reaches 30% of adults aged 15-24 and ita ™s as common to have a MySpace page as it is to own a dog. It  more...

Linkedin Training Course For Businesses ONE-TO-ONE Training Workshop, relevant to you and your business. Linkedin is a professional networking website which allows you to interact and connect with professionals all seeking to share ideas and do business together. With over 58 million users worldwide and nearly 3. 5 million users are in the UK, it is the place to be online if you are in business. In fact, a new member joins Linkedin  more...

Keyword Research Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. Keyword research is perhaps the most crucial aspect of a successful internet marketing campaign. In PPC, youa ™re essentially paying for clicks on search queries. In SEO, you have to model your content around actual search queries. If you do a bad job at keyword research, nothing else will work optimally. When you are  more...

Google Maps Optimisation Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. It used to be that when people wanted a local business or service provider they grabbed the yellow pages. Well not any more... over 65% of people use the internet. If your customers are locally based, the importance of concentrating on the local optimisation of your website and local directory listings is paramount. Millions of  more...

Facebook For Business Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. In the UK a staggering 19 million people use Facebook. That's just under a third of the population. A large, growing portion of some of the most valuable demographics are spending more of their time and attention on Facebook and less on other channels and media. As a business owner, you need to be where your customers and prospective  more...

Ecommerce 2 Day Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. UK shoppers spent a total of 38bn online in 2009 compared to 30bn in 2006. The ONS Omnibus Survey estimates that 18. 3 million households in the UK (70 per cent) had Internet access in 2009. It is estimated to reach a total of 37 million by 2014. On average, each UK consumer spent 1, 312 last year and online sales are growing.  more...

Affiliate Marketing Training Course ...rewarded with a commission. If you've decided to start a business on the internet but don't have a product or any experience yet, affiliate programs offer a great solution. Affiliate marketing provides a low risk, entry level income opportunity for anyone to start a home business and earn commissions selling products and services for existing online affiliate businesses. Alternatively, for  more...

E-Bay Amazon Online Market Places Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. With high street rents going through the roof, taking sales online has become the cost-effective way to expand an existing business or start a new one. Online market places such as eBay and Amazon account for more than 25% of all online purchases worldwide. To overlook this means you're missing out on increasing your potential and  more...

Ecommerce 1 Day Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. UK shoppers spent a total of 38bn online in 2009 compared to 30bn in 2006. The ONS Omnibus Survey estimates that 18. 3 million households in the UK (70 per cent) had Internet access in 2009. It is estimated to reach a total of 37 million by 2014. On average, each UK consumer spent 1, 312 last year and online sales are growing.  more...

Blogging For Business Training Course ONE-TO-ONE Training Workshop, relevant to you and your business. Many companies are now incorporating blogs into their marketing strategies to interact directly with their audiences, give their brands a personality, drive targeted web traffic and increase engagement. Easy to set up and with a very low outlay, blogs give companies the chance to raise their profile and better connect with customers.  more...

How To Promote Your Business On The Internet Free to Attend Location: Web Worx, Albrighton, Wolverhampton Various Dates & Times Available 09. 30am - 12. 30pm As traditional retail struggles in the current market conditions online sales continue to grow expanding to nearly 20% of the total, national retail spend. This year the UK will be spending over 4 billion each month online. Can your business afford to miss out on this ever  more...

Competency Based Performance Management Competency Based Performance Management Duration: 3 Days Introduction Managing performance is not difficult. Its about practical ways of improving how you do things in your organisation. However, Managing performance involves much more than setting up a system. The mechanics, targets, indicators, and plans are only a small part of the process and they are easy to deal with in comparison  more...

Emotional Intelligence A managers emotional style and emotional self-management is critical to a company's culture. Emotional intelligence is about managing feelings so they are expressed appropriately and therefore enabling people to work together and towards common goals in a constructive and transparent environment. When the executive values feelings, so will the employees. Research confirms that emotions are  more...

Discover the leader in you Introduction Leadership always has been a key differentiator between successful and unsuccessful organisations. But what is leadership? One of the best definitions is the one that is said to have been used by the great Arab leader Tariq Ibn Ziyad who said that: Leadership is the art of getting people to do willingly what they would not ordinarily do. This exciting event will provide total  more...

Higher Programme in Business Efficiency for Environmental Sustainability The Environmental Academy has developed a new Higher Programme in Business Efficiency for Environmental Sustainability. This training programme is designed for individuals at supervisory level or above (e. g. Environmental champions/ supervisors/ Managers/ Directors). Completion of all 5 specialist workshops leads to an Environmental Academy certificate in Business Efficiency for  more...

Not Today Thank You! Essential Sales Skills Do you want to be known as a professional sales person and not just a person from sales? In just two days you will learn the skills that will make a significant difference to your sales figures and you will be able to apply them immediately. You rarely persuade people to buy something because people persuade themselves What will I gain from the course? The professional sales  more...

Advanced Selling Skills Course Objectives: The aim of this course is to enable delegates to forget the 'hard sell' approach, and to develop the skills required to achieve repeated success by improving their selling techniques. This course focuses particularly on the emotive reasons why people buy and how you can build the business of your existing client base and the tools you can introduce to help you win new business  more...

Business and Report Writing Skills Targeted, persuasive writing is an essential aspect of written communication in any successful organisation. Effective writing styles convey a professional and credible message and project the correct image. From formal reports to composing e-mails, polished communication is key. This course is designed to enable participants to: Increase their confidence in producing written material Adopt  more...

Coaching for Leaders Managers Course Objectives: Today, leaders and managers must do so much more than manage their operations and staff, they must be effective coaches. Staff work effectively for those who involve and encourage them to maximise their own potential. However, sometimes people need to learn to take responsibility for their behaviours and, to adapt those to the needs and requirements of their jobs. Effective  more...

Customer Care - Developing a Care Culture Course Objectives: Customer service is the cornerstone of a solid, thriving business. In commercial business terms, it costs up to thirty times more to get a new customer than it does to service and maintain the satisfaction and loyalty of existing ones. The aim of this training course is to enable delegates to create, maintain and build upon a positive and informed culture of customer care  more...

Finance for non-finance Managers Course Objectives: This financial training course has been specifically designed for employees at middle and senior management level who do not have day-to-day involvement in financial activities. This programme will help delegates understand and interpret key financial documents, describe and explain the importance of key financial ratios and understand different types of cost and how to manage  more...

Finding creative solutions to problems Course Objectives: Most problems at work are complicated. a One right answera ™ problems are rare and the most common are a wicked problemsa ™ and a vicious problemsa ™ where cause and effect can harmoniously damage productivity, relationships and the business as a whole. Useful approaches to problem solving include understanding how to work with other people as well as the  more...

Managing Excellent Customer Service Course Objectives: The most successful organisations recognise that merely satisfying customers is never enough. True customer loyalty can only be derived through exceptional customer service that really impacts on the customer experience. This course prepares delegates to face the management challenges of successfully implementing an empowered customer service function and communicating it  more...

ISO 90012008 - An Introduction to the Standard ...f the ISO 9001 requirements The relevance of ISO 9001 to a business management system What is meant by Management Commitment Objective setting and factually based decision making How ISO 9001 may be used by your organization for business improvement The format and features of a process based management system The key issues for successful implementation Also includes; A practical  more...

Construction Design and Management Regulations 2007 Course Objectives: The Construction (Design and Management) Regulations 2007 [CDM 2007] came into force April 1, 2007, replacing both the CDM Regulations 1994 and also the Construction (Health, Safety and Welfare) Regulations 1996. Key aims of CDM 2007 are to integrate health and safety throughout the design and management of a construction project and to discourage the unnecessary  more...

IOSH - Directing Safely Course Objectives: The purpose of this programme is to ensure that top level decision-makers develop an appreciation of the moral, financial and legal issues relating to workplace health and safety throughout the management process. Module 1: Aims and Objectives Overview and introduction to the programme Module 2: Health & Safety management good business sense Examining the reasons for  more...

Ethical Selling Techniques Course Objectives: Ethical Selling Techniques is an excellent one-day, hands-on workshop that introduces new sales people to the concept of effective selling, including identifying the needs of the customer and demonstrating to them the value of your product or service in meeting their need. We concentrate on the fundamentals of salesmanship whilst going well beyond traditional sales concepts.  more...

Managing the Salesforce Course Objectives: Sound motivation and communication skills are essential to good sales management practice. Both these skills are interwoven throughout this highly interactive two day course which is an invaluable programme for Sales Managers relatively new to the managerial role. This course is intended for Sales Managers who have gained some experience within their role, but have received  more...

Managing unacceptable employee behaviour Course Objectives: The aim of this course is to enable delegates to protect themselves and their organisation from grievance and legal disputes which could damage the reputation, operations and possibly profitability of their business. Contents: By the end of this course each delegate will be able to; Describe the seven types of difficult employees Identify different styles of  more...

Performance Management Course Objectives: This programme is designed for people who are responsible for managing others and their performance. Effective performance management of each individual member of the team is critical in today's increasingly competitive environment and the aim of this course is to enable delegates to achieve their business objectives by developing the skills of their staff and improving all  more...

Training Needs Analysis Course Objectives: Training Needs Analysis is designed to help you identify the precise areas where training is required for your organisation's employees. This intensive and interactive one-day programme has the added benefit of ensuring that training and development initiatives are aligned with organisational goals, objectives and culture; creating training solutions that are specific to the  more...

SQL Server 2005 Analysis Services SSAS This scenario-based presentation details how to use the Business Intelligence Development Studio (BIDS) to develop and deploy Analysis Services projects and to use the SQL Server Management Studio to manage the databases derived from these projects. Objectives: Upon completion of this presentation, the delegate should be competent to: - Build and deploy Analysis Services projects - Develop  more...

Advanced SQL Server 2005 Integration Services SSIS for Developers As SSIS is mainly an Extract, Transform and Load (ETL) tool and since ETL has been accepted as being between 70-80% of the data warehouse maintenance challenge, this course is accordingly dedicated. After discussing advanced features of the SSIS control and data flow engines, delegates will be taught how to design, develop and implement an SSIS-based ETL system, accounting for some of the more  more...

SQL Server 2005 Integration Services SSIS Fundamentals This presentation provides detailed treatment of the following SQL Server 2005 Integration Services (SSIS) topics: - Creating and managing SSIS packages - Connecting to, querying and transforming disparate data sources - Scripting - Business Intelligence and data warehousing considerations - Event handling - SSIS problem determination - And the like. Prerequisites: At least six (6)  more...

Strategic Business Modelling with the Business Motivation Model Through a combination of teaching and practical application, attendees will learn the principals behind the modeling of business strategy, and the specifics of doing so using the Business Motivation Model from the OMG. A number of case study examples will be explored during the training and modeled using Select Architect, effectively building a company business plan during the course of the day.  more...

BPMN Patterns and Practices Business process modeling using the BPMN (business process modeling notation) has gained a reputation for its complexity. This training course aims to teach the notation and principles of business process modeling by examining a series of patterns for common process scenarios, and how they might be represented in BPMN. These patterns are then applied in a number of practical exercises using BPMN  more...

Business Driven UML Targeted at individuals who are new to Object Orientation (OO), the Unified Modeling Language (UML) and Case Tools, this training course teaches how to deliver business-aligned solutions using Select Business Solutions' Select Solution Factory. The course explains how to model business strategy using BMM, business processes using BPMN, the use of the UML for analysis and design, and data modeling  more...

Business Analysis BABOK V20 IIBA Certification ...A business/ systems analyst solves business problems by designing information systems which execute the strategy defined by the business. These IT solutions generally achieve one of the following goals for the business: implement a new business process, increase efficiency and productivity of existing business processes, or reduce operating costs of existing processes. This course is  more...

Business Intelligence with SQL Server 2008 R2 SSAS SSIS SSRS Learn SQL Server Business Intelligence from the ground up using SQL Server 2008 R2. SSAS, SSIS, SSRS are covered in this full immersion 5-day course.  more...

UML for the IT Business Analyst One of the fastest growing roles in the IT industry is the IT Business Analyst. Business Analysts are found in almost organizations and are important members of any IT team whether in the private or public sector. This course provides a clear, step-by-step guide to how the Business Analyst can perform his or her role using state-of-the-art object-oriented technology.  more...

Specialist Practitioner in Neuro Hypnotic Repatterning NHR takes you beyond communication skills, beyond persuasion and enables you to utilize the chemistry and neurology of your own brain and body to bring changes in your beliefs, thoughts and feelings, moving you swiftly, painlessly and with laughter into the life you dreamed of. Business, Sales, Traditional and Complementary Medicine, Teaching, Training, Media and Advertising, Parenting,  more...

OCEB Technical Advanced Exam Preparation Training Course This course prepares you to OMG Certified Expert in BPM (OCEB) Technical Advanced Exam. http://www. omg. org/ oceb/ coveragemap-tech-inter. htm OCEB Technical Intermediate Certification is REQUIRED!  more...

OCEB Technical Intermediate Exam Preparation Training Course This course prepares you to OMG Certified Expert in BPM (OCEB) Technical Intermediate Exam. http://www. omg. org/ oceb/ coveragemap-tech-inter. htm  more...

OCEB Business Advanced Exam Preparation Training Course This course prepares you for OCEB Business Advanced exam. You must be OCEB Business Intermediate certified.  more...

OCEB Business Intermediate Exam Preparation Training Course This course prepares you for the OCEB Business Intermediate Exam. Valid OCEB Fundamentals certification is required.  more...

A Practical Guide to International Trade Why should you attend? We live and work in an increasingly global market which offers opportunities at every turn which we need to take. In some ways the world market is becomingly increasingly accessible, especially thanks to the internet. However, with the increased opportunities come increased competition and most of the complexities (about International Trade) remain in place. Knowing the  more...

A Practical Guide to Successful Pricing Strategies Why should you attend? We live and work in an increasingly global market which offers opportunities at every turn which we need to take. However, with those opportunities come increased competition and most of the complexities remain in place. Knowing the best ways to find and select the most suitable and competitive price for your product or services is crucial to the success and growth of  more...

BPMN 20 for Business Analysts This course has been created for business analysts who want to use BPMN 2. 0 extensively in their projects. It focuses on practical aspects of all BPMN 2. 0 specification as well as implementations of common patterns. It is a series of short lectures followed by exercises: the delegates will have a problem described in English, and will have to create a proper diagram for each problem. After  more...

Using The Internet As A Marketing Channel For Businesses Why Focus On Using The Internet As A Marketing Channel [for Promotion & Consumption of your products and/ or services]? Your company may have a superior product in terms of Brand Recognition, Pricing & Usability however - without giving adequate attention to the path that the product takes before it end up in the hands of the end user; your organization can quickly find itself losing significant  more...

Analysing Data with OracleBI Discoverer Plus 10g This course has been created for End Users, Sales Consultants. Business Intelligence Developer or Business Analysts who wants to learn how to Build Ad-Hoc queries, Create Advanced Reports, Schedule Reports, Share reports and analyses with other users, View reports and Create Discoverer Portlets.  more...

B2B Brand Management A lot of courses deal with Brand Management but only few of them focuses on Business to Business branding. This course focuses on B2B branding which is substantially different from B2C brand management.  more...

Macro Drivers of Asset Performance and TAA Strategy This course provides a framework to formulate global asset allocation and trading strategies through the business cycle. It includes discussion of the main themes forming the background to global markets a a exit strategiesa ™ from unconventional monetary policies, the sovereign debt crisis and the threat of higher inflation. The programme is designed to provide an overview of the  more...

Web Application Performance Testing with JMeter Training Course This course has been created for test managers, testers, business analysts, designers, developers, administrators and anyone interested in planning and performing web application performance tests. It covers how to set up a non-functional requirements, which indicators are most important in specific implementations, how to create a performance test plan, implement it in JMeter, execute it and  more...

Mind Mapping Speed Reading and Memory Workshop - 2 Days This 2 day course is the most comprehensive course available that provides strategies and skills to master information through Mind Mapping, Speed Reading and Memory techniques. You can develop the skills to manage large amounts of information and avoid overload, by combining Mind Mapping, Memory and Speed Reading techniques. For more information go to: www. illumine. co. uk/ aims  more...

Professional Presentations ...enior executives that make professional presentations. As a business professional you will be presenting every day through a multitude of formal and informal business conversations (meetings, sales calls, launches, training, one-to-one and many more). The purpose of this course is to develop your skills as a confident and powerful presenter, able to develop and sustain audience rapport and  more...

Writing Dynamics - Written Communication Skills This course will radically transform your business writing skills and plan, draft and edit technical and non-technical documents (including reports, emails, letters, manuals and guides, proposals and many more) more efficiently. You will write with authority and impact - and do it faster! For more information please go to www. illumine. co. uk/ wdyn  more...

The Power of Positive Thinking Positive thinking is infectious and leads to a 'can do' attitude within an individual, a team and an organisation. The session allows the group to consider the business consequences of negative thinking and learn the methodology to develop positive practices that can be achieved in the flick of a mental switch. For more information please go to: www. illumine. co. uk/ post  more...

Mind Mapping Workshop We take Tony Buzan's well known technique for effective thinking and learning, and show you how to apply it and benefit from it in your business environment. You will learn how to think more creatively and incisively, plan more effectively, improve your memory and raise your effectiveness at work and to ever higher levels. For more information go to www. illumine. co. uk/ bmap  more...

Effective Communication with NLP Effective Communication With NLP Excellent communication need not be the privilege of the few Communication is one of the most important and impressive skills in business life. Good communication skills can be the difference between achieving your potential and not. This programme incorporates tools and ideas used in Neuro-Linguistic Programming (NLP) and explores ways of communicating  more...

Oracle eBusiness Suite - HRMS Modules - HR This course covers major features in the Oracle HR module, a member of the Oracle eBusiness Suite HRMS modules set. Topics covered include organizations, jobs, positions, grades, and flexfields. During the course, concepts are elaborated theoretically, then the attendees are explained how such concepts can be mapped to real-life business needs.  more...

Oracle eBusiness Suite - HRMS Modules - Payroll Fast Formulas This course explains how to write Fast Formulas for Oracle Payroll processing. Topics include Fast Formula usages, syntaxes, and formula result rules. Real-life formulas will be used as case models.  more...

SOA- the Business View Training Course Basic Windows Knowledge Some exposure to Business process analysis  more...

EFT Level 2 - Take Your Skills to the Next Level Why This Course? You may be having fun with EFT and getting great results at times, but other times feeling lost in the emotional forest, wondering where to start, which a treesa ™ to target, which tools to use. Whether you want to achieve Practitioner status or simply want to extend your skills for personal use on yourself, family and friends, come along and have some fun trying out  more...

Project Management This popular one day course uses interactive exercises to identify various strategies for the setting up and continual assessment of projects. It also looks at risk management and how complacency and assumptions can ruin project implementation. The course will cover: a Strategies for setting up and continually assessing projects. a How to ensure projects are completed to the set  more...

Report Writing This 1 day Report Writing course will provide clarity to your reports, enabling them to be used effectively. The benefits of a successful report may be used in many ways including selling ideas, ensuring important messages are understood and helping to influence managers or team leaders. Using fun exercises and discussions, by the end of the day, delegates will have: a Learnt the  more...

Mind Mapping Speed Reading and Memory Workshop - 1 day This 1 day course is an intensive compact course that provides strategies and skills to master information through Mind Mapping, Speed Reading and Memory techniques. Suitable for: All levels of personnel in an organisation to help master information. Anyone looking for a management development programme that offers practical skills to manage the activities that take up time. Individuals taking  more...

Building Better Relationships for Sales Negotiation Whether selling products or services to valued customers, or wanting to communicate more effectively with other departments, trust based relationships are the key to long term success. Smarter 'Selling' is the workshop to build sustainable business relationships and help develop individuals, teams and groups that: -Sell products and want to understand customers' personal needs, build rapport  more...

Asset Allocation and the Business Cycle Course Outline Understanding how economic fundamentals influence the returns from bonds and stocks in a changing global environment is essential in determining an optimal portfolio asset mix. This course looks at asset allocation in the context of both business cycle dynamics and structural changes in the world economy, including changing patterns of inflation/ deflation, shifts in productivity  more...

Effective Speed Reading Speed Reading will give you the skills to increase reading speed without reducing comprehension or retention. This workshop has been designed exclusively for Illumine by the author of The Extraordinary Reader. It helps you to quickly power your way through books, briefings, reports, emails essential to be effective in business today. For more information go to www. illumine. co. uk/ read  more...

Strategic Planning in Practice Training Course This training course has been created for investors, business owners, directors, managers, executives and analysts who need to develop strategic planning skills. It is not designed for academic purposes, but to start realizing your dreams today. This course focuses on strategic planning for technology-based businesses in which flexibility and constant learning is the most important thing. The  more...

Exploring Your Business Environment Training Course This is a two day workshop will help you to analyse your business environment and make informed decisions accordingly.  more...

Business Plan building with Business Motivation Model Training Course Attendees will learn the principals behind the modeling of business strategy, and the specifics of doing so using the Business Motivation Model from the OMG. Delegates will build a company business plan during the course complying to the BMM standard  more...

Business Analysis Training Course ...A business/ systems analyst solves business problems by designing information systems which execute the strategy defined by the business. These IT solutions generally achieve one of the following goals for the business: implement a new/ novel business process, increase efficiency and productivity of existing business processes, or reduce operating costs of existing processes. This course is  more...

Business Process Analysis with UML and BPMN Training Course Course Goals: * Produce high-quality process diagrams * Model in the BPMN process notation * Capture as-is process information * Implement optimized process flows for people-intensive processes * Simplify complex process definitions and break them into more manageable pieces  more...

Design Patterns Training Course There are plenty of "tried and tested" patterns widely available to everyone. Sometimes it is a matter of changing the names and implementing the pattern in a specific technology. It can saves hundreds of hours, which otherwise would be spent on design and testing. Training Goals This course has two goals: first, it allows you to reuse widely-known patterns, second, it allows you to  more...

Managing Business Processes with ProcessMaker Training Course ProcessMaker is an OpenSource, free BPM software. It is light weight, written in PHP is fully web base tool which can compete with expensive enterprise solutions. This course presents you how implement process management with ProcessMaker, especially how to create a process definition, define roles, groups and users, start a processes from external application Requirements Familiarity  more...

Business Rule Management BRMS with Drools Training Course This course aims at enterprise architects, business and system analysts and managers who want to apply business rules to their solution. With Drools you can write your business rules using almost natural language, therefore reduce the gap between business and IT.  more...

Foreign Exchange and the Currency Markets for Business Training Course The course has been created for all people exposed to risks related to currency exchange. Importers, exporters, people sending monies abroad and all other people interested how to mitigate the risks related to foreign exchange.  more...

UML 20 Certification - Fundamental Exam Preparation Training Course Course Audience: Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process. Course Objectives: Prepares you to work with the most commonly encountered UML elements Teaches you how to create simple UML models Prepares you to be a member of a UML Development  more...

BPM for Managers and Analysts Overview ...ness process compliance and governance * How to make a business process more agile and enable it for a change * How to increase ability to scale best practices across a changing organization * How to improve communication, cooperation, coordination between teams * How to improve visibility of process pipeline * How to make operational forecasts more accurate * How  more...

UML 20 Certification - Advanced Exam Preparation Training Course Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process. Course Objectives: Prepares you to work with a broad range of UML elements Teaches you how to create complex UML models Allows you become a qualified to be a senior member of a UML Development Team.  more...

SOA for Architects and Managers Overview Training Course This course has been created for managers and architects planning to implement or currently implementing SOA solutions. It gives the overview of pros and cons of SOA and explains when, why and which part of SOA you should use. Some of the questions the course can answer: * What are the benefits of employing SOA * What are the risks associated with the SOA approach * What are  more...

UML 20 Certification - Intermediate Exam Preparation Training Course Course Audience: Developers, programmers, business analysts, project managers, software architects, testers, people responsible for documentation or anyone involved in the software development process. Course Objectives: Prepares you to work with a broad range of UML elements Teaches you how to create complex UML models Allows you become a qualified to be a senior member of a UML  more...

Drupal SEO Training Course With this course you can gain the knowledge you need to get your website to the top of search engines and to reach paying customers for your business with Drupal. Requirements Basic Drupal, SEO and HTML knowledge. A basic understanding of Drupal should be given. You should know what a "node" is, how to log into the admin area and how to install and activate modules. SEO skills are not  more...

Enabling SOA with BPM and BPMN Training Course Although SOA is not specific to BPM software, there are a number of natural synergies between BPM and SOA. Perhaps most obvious of these is the separation of business process management as an independent function, allowing processes to be designed independently of any single application and leveraged as shared business logic.  more...

Train the Coach In today's ever-changing business environment, coaching is probably the most effective method available to managers and team members to develop skills and thereby increase performance. Many organisations now support a coaching culture; however it is only the most dedicated of managers who implement this effectively as part of their management style. Coaching is the technique that enables us to  more...

Grammar on the Rocks - Brush Up on Grammar Skills This intensive half day refresher course focusing on what you must know about grammar. You do not need to know everything, but you do need to know which grammatical rocks may sink you. Noun, Verb, Adjective, Adverb, Preposition, Pronoun, Apostrophe, Plural, Subject-Verb Agreement, Verbal Gerbil, Colon, Semicolon, Punctuation of Lists, Was/ Were, I/ Me, Myself, Which/ That/ Who/ Whom, Hyphens,  more...