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From Jack Quinn Solutions, L. L.C
CPSM Certification Coaching Online Course - on-line e-learning cbt (computer based)group study and discussioncomputer lab CPSM Certification Coaching Gives You Strategies For Success a I passed the CPSM Exams in less than 30 days using the methods and strategies presented in the CPSM Certification Coaching seminar. a Dr. Randall M. Mauldin, USMC (ret), CPSM ®, PMP ® Over half the people who attended the LIVE CPSM Boot Camp passed ALL three exams within 30 days of the live course CPSM  more...
From QLogy Management Services Pvt. Ltd
ITIL V3 Foundation Training in INR 2000 on-line e-learning cbt (computer based)study at homee-book QLogy Offers ITIL V3F eLearning with 100% Passing Warranty....Pay just INR 2000 + 10. 3% S. T... If you are already ITIL V3 Foundation Certified go for ITIL Advance module. We are the only Company in INDIA to provide all the ITIL INTERMEDIATE MODULES. We provide TWENTY Sample papers, but you can pass by solving just SEVEN, Quality of eLearning can be judged by listening to FREE sample  more...
From Statistics & Analytics Consultants Group
Introduction to Surveys instructor led trainingon-line e-learning cbt (computer based)group study and discussioncoursewareworkshop / seminarcomputer lab This course is an introduction to survey design, methodology, implementation and execution. The course will also go through questionnaire design/ writing, sample design, data collection strategies, multivariate analyses, and presentation of tables/ graphs. For more information contact us directly. Our courses are offered in three formats a resident course at our office, a corporate course on  more...
From Kepner-Tregoe Inc
Live Webcast Thinking Correctly Under Pressure instructor led trainingon-line e-learning cbt (computer based) Thinking Correctly Under Pressure (TCUP) continues to gain more and more attention in companies that are committed to the idea of Service Excellence. The ability to "stay cool and focused" when the situation at hand gets hot is something that is required whenever we look at Incident Management, but could also be transferred into any other environment where effective decision making and proactive  more...
From Internet English Learn Online
English for Jobseekers Are you struggling to get a job in an English-speaking country, or for an English-speaking company? Do you think your level of English is holding you back from advancing in your career? Would you like to gain an advantage over those in a similar position to you and to speak English like a native? Well now you can . . . with IELO's specialised Jobseeking course. Your IELO teacher will  more...
From Linking Denver to Colorado Springs
Data Integration for Data Mining with Talend Open Studio OS instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware This course covers the many data integration procedures necessary to create a Customer Analytic Record (CAR) suitable for data mining operations. Talend OS is an Open Source tool; the client version is available for free download. The Talend company charges for the client/ server version of the tool and any support required for its installation and use. Data integration tools like Talend perform  more...
Introduction to Statistics Using Common Software Packages This course measurably increases your ability to interpret, conduct, & write comprehensive marketing reports using statistics while training using Popular Statistics software. The primary goal of the course is to be able to determine which analysis is appropriate given the question and type of data given. The course will focus on pragmatic business applications, interpretations, presentation, and  more...
From HR Learning Center LLC
PAPERLESS HR - LEGAL PITFALLS TO AVOID WHEN YOU DECIDE TO GO PAPERLESS instructor led trainingon-line e-learning cbt (computer based) Many companies are considering or moving towards having a paperless a HR Departmenta . This informative audio conference presented by our legal expert, Melissa Fleischer, Esq. will discuss and clarify what this means for your company. Ms. Fleischer will also provide an overview of some of the legal challenges that companies face when deciding whether to go paperless and how to avoid these legal  more...
Navigating the Alphabet Soup of Employment Law - What Every Manager Needs to Know FMLA, ADA, ADEA, GINA and USERRA. Learn how to avoid Employment Law liability under each of these statutes. Find out how each of these laws interacts with the others to ensure that your company is in full Employment Law compliance and adequately protected. Learn how to protect your company and yourself (managers can be held personally liable under most state fair Employment Laws, for example  more...
From Hiring To Firing What Every Manager Needs to Know instructor led trainingon-line e-learning cbt (computer based) FMLA, ADA, ADEA, GINA and USERRA. Learn how to avoid liability under each of these statutes. Find out how each of these laws interacts with the others to ensure that your company is in full compliance and adequately protected. Most employers do not know that in many states the state employment discrimination laws apply to employers with small numbers of employees such as 4 or more employees. In  more...
Employee Handbooks Dos and Donts instructor led trainingon-line e-learning cbt (computer based) Employee Handbooks are essential for employera ™s in todaya ™s litigious environment. They are the number one most important tool that an employer can have to protect itself from future liability. However, there are important mistakes that employers can make that reek havoc for employers. Learn what policies must be in your employee handbook as well as phrases and terms that you should  more...
Top Tips For Managers to Prevent Harassment in your Workplace instructor led trainingon-line e-learning cbt (computer based) The best protection is for managers to understand what their responsibilities are and learn tips to help them prevent harassment in the workplace. This interactive, informative sexual harassment prevention training, "Top 10 Tips for Preventing Harassment in Your Workplace," will provide the tips that managers should not be without. It includes a definition of sexual harassment and discussions  more...
From Webucator
Managing Business Risk This Managing Business Risk training course will help students identify special risk-management considerations for specific types of businesses and industries. It will also help students develop a strategic approach to risk, which, when understood across the organization, with commitment at the very highest level, can enhance a company ' s competitive advantage and contribute to the company ' s  more...
MOC 8811 - Foundation I in Microsoft Dynamics GP 10.0 This Microsoft Dynamics GP Foundation training class explores the basic elements of Microsoft Dynamics GP. Topics covered during this session include: system and company setup procedures, how to use reports and inquiries, how to use SmartList to expand inquiry and analysis capabilities, business alerts, process server and tips for the user to personalize shortcuts and checklists to streamline  more...
From Manufacturing Executive Institute
A Case for Routine Use of Statistical Process Control SPC in Manufacturing You are invited to attend the Manufacturing Executive Institutea ™s FREE June 2012 3rd Thursday - a Operations Improvement webinar, A Case for Routine Use of Statistical Process Control (SPC) in Manufacturing. Statistical Process Control is a term that describes a process for predicting failures and methodically determining the underlying cause(s) before the predicted failures can  more...
Keeping Work Order and Purchase Order Due Dates Accurate - A Key to Production Planning Success Does your company, at this very moment, have past due work orders or purchase orders? Does your company utilize a priority planning system (MRP, KanBan, etc.) to manage the flow of materials through the factory? Does your company have a materials management organization that responds to expedite activity more than to planned activity? This FREE 1-hour webinar will present some new thoughts and  more...
Measuring Performance of Your Global Procurement Organization How to Shape Behaviours in Global Purchasing You are invited to attend the Manufacturing Executive Institutea ™s November 8th, 2011 a Global Manufacturing Enterprise Seriesa FREE webinar, a Measuring Performance of Your Global Procurement Organizationa How to Shape Behaviors in Global Purchasing.a This montha ™s powerful 1-hour webinar has 2 important objectives: 1. Define the best alternatives for structuring a  more...
How to Dramatically Improve the Quality of Your Shipment ForecastsTechniques to Improve Forecast Inputs Supply-chain professionals must NEVER stop thinking about the integrity of the shipment forecast. This is because a shipment forecast represents independent demand for company product which in turn drives the Master Production Schedule (MPS) process. Start with an inaccurate shipment forecast and a poor performing MPS is sure to follow. Continue with a poor forecasting process and inventory will  more...
How to Factually Evaluate Critical Supplier Performance and Risks Manufacturers and distributors are choosing to source significant amounts of materials and components from global suppliers and are creating substantial risks within their supply chains. Companies are discovering that sourced-material disruptions can and often do, result in dramatic and unfavorable impacts to material delivery reliability, total material cost and received material quality.  more...
How to Calculate the Impact on Total Factory Costs from a One Percent Change in Planned Load You are invited to attend the Manufacturing Executive Institutea ™s September 2010 3rd Thursday - Operations Improvement Series FREE webinar, How to Calculate the Impact on Total Factory Costs From a 1% Change in Planned Load. The largest cost driver in most manufacturing companies, outside of the cost of direct material, is underutilization of semi-fixed and fixed costs. These costs are  more...
Building a Cost Reduction Curve to Estimate Future Raw Material Prices Annual raw material spend is usually the largest cost reduction opportunity in most manufacturing companies. By reducing the price of raw material items, a company is immediately reducing its cash outflow and increasing it liquidity. Further, reducing annual spend improves gross margins and allows for a more competitive finished goods pricing strategy if needed. The trick to systematically  more...
From GlobalCompliancePanel
Management Controls Under QSR and ISO 13485 - Webinar By GlobalCompliancePanel Overview: The top management of a company is responsible for ensuring that all regulatory requirements are met. This concept is codified in both the QSR and ISO 13485. FDA officials have repeatedly stated that the management controls subsystem is the central subsystem because it is the "glue that holds the quality system together." Tuesday, June 12, 2012 10: 00 AM PDT | 01: 00 PM EDT  more...
The Investigational Medicinal Product Dossier IMPD EU CTA vs FDA IND Comparing the Content and Agency Expectations - Webinar By Overview: This 90 minute training course will provide your company the opportunity for comprehensive understanding of the IMPD (Investigational Medicinal Product Dossier) and the structure and content differences between a EU CTA Application and an FDA IND Application. Additionally, this webinar covers many related processes sponsors will need to know, as they file for, conduct and close-out  more...
FDAs 21 CFR 11 Add-On Inspections - Recent Updates - Webinar By GlobalCompliancePanel This presentation will cover the scope, status and results of the surveillance inspections and what they may mean for the future of 21 CFR Part 11. This will enable you to determine whether your company is subject to the most common violations so you can take action to have a better inspection outcome. Tuesday, February 14, 2012 10: 00 AM PST | 01: 00 PM EST  more...
Portfolio Optimization for Global Drug Development - Webinar By GlobalCompliancePanel Strategic portfolio planning is crucial for developing long-term company strategy. The goal is to meet strategic objectives selecting the "best" portfolio of internal and external drug development programs for funding and balance company resources including money, manpower and manufacturing capacity. Projects could be interdependent, have multiple development scenarios, and are subject to multiple  more...
The Investigational Medicinal Product Dossier IMPD EU CTA vs FDA IND Comparing the Content and Agency Expectation - Webinar By G This 90 minute training course will provide your company the opportunity for comprehensive understanding of the IMPD (Investigational Medicinal Product Dossier) and the structure and content differences between a EU CTA Application and an FDA IND Application. Additionally, this webinar covers many related processes sponsors will need to know, as they file for, conduct and close-out effective  more...
How to Prepare for Manage and Follow-up to an FDA Inspection - Webinar By GlobalCompliancePanel The FDA inspection is the most nerve-wracking event in the life of a regulatory professional - you're in charge of compliance, usually in the background, and NOW you're in the spotlight, and if your performance is not good, it is not the show that may close, it is YOUR COMPANY! However, adequate planning, training, composure, and understanding should result in many encore presentations!  more...
Calculating Overtime Correctly - Webinar By TrainHR Overview : The information provided in this presentation covers proper procedures for calculating overtime and common pitfalls involved in the process. The importance of being thorough and correct when calculating regular rate of pay to avoid massive Department of Labor penalties is also highlighted as well as its importance in avoidance of suffering damages from civil law suits. Why you  more...
Introduction to Contamination Control Master Plans - By GlobalCompliancePanel Why you should attend: Manufacturers of human medical products have established myriad control programs to comply with FDA regulations regarding control of product contaminants. However, due to variable emphasis being placed on each of these control elements by FDA auditors, most manufacturers have developed their programs in a piecemeal fashion. Thus, each element in a manufacturer's control  more...
From ZaranTech.com
SAP FICO Online Competency Development Training program TRAINING DETAILS: Course Duration: 90 hours Training + Case Studies + 2 months Server access Training Materials: All attendees would receive a Assignment after each module, a Notes and study material for examples covered. a Access to the Training Blog Training Format: This course is delivered Online using Web and Audio Conferencing. Timing: Weekdays and Weekends after work  more...
Business Analyst Competency Development Program instructor led trainingon-line e-learning cbt (computer based)study at homecoursewaree-bookcomputer lab BUSINESS ANALYST Competency Development Program About Zarantech: Zaran Tech is a global IT training and consulting services company with one goal in mind a develop and deliver the highest quality consultants to our Clients and customer. As a consulting company, we help organizations to work smarter and grow faster. We consult with our clients to build effective organizations, innovate & grow,  more...
From GlobalCompliancePanel
Document Retention and Destruction You should attend this webinar to be sure both you and your staff in charge of records understands the responsibility and importance of knowing and following proper procedures. When auditing how information is kept by Human Resource Departments, many questions come up regarding where records are kept, how long they should be kept and when and how they should be destroyed in order to stay in  more...
Preventing Harassment in the Workplace by TrainHR This webinar will concentrate on what is considered sexual harassment as well as covering other types of harassment in the workplace. It will review the laws protecting employees from harassment and the recourses employees have. It will define who is covered and describe the two main kinds of sexual harassment in the workplace. It will cover what should be in an effective Harassment policy, how  more...
Auditing and Administrating Human Resources Policies and Practices by TrainHR This webinar will concentrate on making sure you have current human resources policies that are in compliance with applicable laws and convey the desired practices in your organization. Policy should be reviewed and updated periodically and through this webinar you can review your current policies, clarify policies for easier administration, and perhaps add new policies others to address new  more...
The 510k Submission Requirements Contents and Options - Webinar by GlobalCompliancePanel Overview: This presentation will provide an understanding of how to get a device requiring a 510(k) submission to market quickly. Knowing when and how to properly submit a 510(k) for a device or change to a device is critical to a company's regulatory and financial health. Your goal is to get the 510(k) through the review process as quickly as possible. This presentation will also distinguish  more...
Develop and Execute the Company Software VV Program - Webinar By GlobalCompliancePanel Overview: The verification and validation of medical software is coming under increased scrutiny by the U. S. FDA. This webinar will address the use of the FDA, GAMP, 21 CFR Part 11, "Electronic Records" / "Electronic Signatures", and other applicable industry software validation models, coupled with the ISO 14971 / ICH Q9 Product Risk Management models, to structure, run, and document  more...
Developing the Master VV Plan to Meet US FDA ISO 13485 and 14971 Requirements - Webinar By GlobalCompliancePanel Overview: FDA Warning Letters and recent high-profile recalls indicate major cGMP deficiencies in many companies. One major failing is lack of sufficient or targeted risk-based company-wide V&V planning. Starting with a Master Validation Plan, evaluating its elements against ISO 14971 hazard analysis / risk management, allows development of meaningful product validations. The roles of different  more...
Design History File DHF Device Master Record DMR Device History Record DHR and Technical File TF - Regulatory Documents Explaine Overview: This Webinar is designed for people involved in document preparation and maintenance, and those who have involvement with documentation. The FDA QSR and the Medical Device Directive specify certain documents or records that should be included in your organization's quality systems - Design History File (DHF), the Device Master Record (DMR) the Device History Record (DHR), and the  more...
Conducting Successful Product Complaint Investigations - Webinar By GlobalCompliancePanel Overview: This webinar will provide valuable assistance and guidance to the life sciences manufacturers engaged in various aspects of product complaint investigations. An effective complaint handling system is an extremely important part of any quality system. Manufacturers should understand that any complaint received on a product shall be evaluated and, if necessary, thoroughly investigated  more...
Understanding Attribute Acceptance Sampling including Z14 and c0 Plans -- Webinar By GlobalCompliancePanel Overview: This course provides the attendees with the tools needed to understand and implement acceptance sampling. We explain the basis for sampling plans, the binomial distribution, and show how it helps us understand the sampling plan's performance using the operating characteristic (OC) curve. Participants will gain a solid understanding of how the OC curve is built, how to use it, and how  more...
Purchasing and Supplier Controls in the Medical Device Industry - Webinar By GlobalCompliancePanel Overview: Supplier qualification and assessment is required in both the QSR regulations and ISO standards. Many companies spend a great deal of time and money in pursuit of compliance with this. Many companies can spend MUCH LESS time and money, and still be in control of their suppliers and in compliance with the regulations. This presentation will review the QSR and ISO requirements for  more...
FDAs Proposed Rule Regarding Device Establishment Registration and Listing and How to Register and List - Webinar By GlobalCompl Overview: Device firms, establishments or facilities that are involved in the production and distribution of medical devices intended for use in the U. S are required to register annually. Most establishments that are required to register with the FDA are also required to list the devices that are made there and the activities that are performed on those devices. FDA issued a 28-page Proposed  more...
Medical Device Recalls How to Manage Them and Recent Trends - Webinar By GlobalCompliancePanel Overview: Medical devices are classified into three classes, Class I, II, and III, based on the level of control necessary to assure the safety and effectiveness of the device. Recalls of Class II devices represent 61% of all device recalls over a review period, followed by Class III devices at 28%. This Webinar will provide a recent update on the latest trends and causes for device recalls and  more...
Project Management for Clinical Trials - Webinar By GlobalCompliancePanel Overview: This web seminar has been designed to provide you with a clear understanding of project management skills to apply to running clinical trials. It will ensure you gain a clear understanding of the tools and techniques of project management for clinical trial and how they can be applied to your own pharmaceutical projects in the work place. In addition to key project management tools  more...
Meet FDA Expectations for a Tougher Supplier Audit Program - Webinar By GlobalCompliancePanel Overview: There is a pervasive public perception that the FDA has been ineffective in protecting the public. Recent news events seem to support this perception. The FDA is working hard to change that perception. Industry must be prepared to adapt, and recognize that such adaptation will actually work to their long-term benefit. This webinar will discuss and evaluate the effects that this call  more...
Developing and Using the Product Risk Management FileReport - Webinar By GlobalCompliancePanel Overview: Expectations for meaningful hazard analysis, hazardous conditions, and documentation have always existed by regulatory agencies. There is an increased awareness of the importance of design activities to support the production of safe and effective product. Product risk management is a required tool to drive and direct resource constrained product design, manufacture and validation  more...
Change Control -- Your Companys GMP Weak Point - Webinar By GlobalCompliancePanel Overview: There is a pervasive public perception that the FDA has been ineffective in protecting the public. Recent news events in foods, drugs, and devices seem to support this perception. The "tougher" FDA is determined to change that perception. Industry must be prepared to adapt, and recognize that such adaptation will actually work to their long-term benefit. This webinar will discuss and  more...
Tougher US FDA cGMP Compliance Audits - When Youre Not Ready - Webinar by GlobalCompliancePanel Overview: There is an on-going major shift in the emphasis of U. S. FDA cGMP compliance audits. These changes in focus have a major impact on individual compliance objectives, efforts and measurements of success. The Agency has come under increasing negative publicity due to multiple drug recalls and pulling of product off the market, importation of tainted foods, lead based paint in toys, and  more...
Excel Spreadsheets and FDA Device Regulations - Webinar by GlobalCompliancePanel Overview: This webinar helps you understand the FDA device regulations related to Excel spreadsheets. These spreadsheets can be automated processes and create electronic records. Both of these aspects are regulated by the FDA, so device manufacturers must understand the regulations and how to apply them. The seminar begins with Excel methods to help ensure the spreadsheet produces the results  more...
Introduction to Contamination Control Master Plans - Webinar by GlobalCompliancePanel Overview: This webinar concentrates on the value of creating a master plan for contamination risks within a GMP manufacturing company. It provides an introduction to the creation, implementation, and maintenance of a Contamination Control Master Plan. Key benefits of this seminar include: * Achieve satisfactory inspections more easily * Higher assurance of new medical product  more...
International Financial Reporting Standards The Basics - Webinar by GlobalCompliancePanel Overview: Where business is concerned the world is becoming a smaller place. Trade boundaries are disappearing, and many companies have subsidiaries around the world. Multi-national corporations needed a simpler way to put together their consolidated financial statements. Already Australia, most of Europe, and many other countries have adopted International Financial Reporting Standards.  more...
Medical Device Changes and The 510k - Webinar By GlobalCompliancePanel Overview: This webinar will examine the broad range of issues to be considered by a company when reviewing 1) A series of minor changes or 2) One major change to an existing product having an existing 510(k), for the need for a new 510(k). Such a review takes on added urgency as a result of the stated intent of the Agency to get tougher across the board in its expectations for the medical  more...
Validating Excel and Word Applications Documents - Webinar By GlobalCompliancePanel ...hat benefits beside regulatory compliance can be achieved for a company? Areas Covered in the Session: * Tougher FDA and EU MDD Software V&V Expectations * Key COTS Software Apps V&V Requirements * Problem Areas * Product, Equipment/ Process, QMS and Apps Software and Part 11 Requirements * Realistic Limits of Apps Software V&V * Suggested Approaches *  more...
Project Management in a cGMP Environment - Webinar By GlobalCompliancePanel Overview: This webinar will provide valuable guidance to regulated companies in development and implementation of Project Management Planning and Techniques for new product development, regulatory compliance audit responses, proof of "progress against plan", and other activities requiring a planned documented rationale. Three of the most common tools will be discussed. One very simple approach  more...
Legal Risks in Social Media for Healthcare Providers - Webinar By GlobalCompliancePanel Overview: Most sophisticated businesses use social media sites such as Facebook, MySpace, Twitter, and LinkedIn to promote their services, connect with their customers, and as a overall component of their business strategy. Physicians and other healthcare providers have begun to experiment in the social media environment, but most are concerned that the special rules applicable to the  more...
Chemical Control for Food Manufacturers Ingredient Cleaning and Hazardous Materials - Webinar By GlobalCompliancePanel Overview: A comprehensive review of an ideal chemical control program will be presented. The guidelines presented will enable your company to implement programs that are cost effective and meet or exceed the expectations of major QSR, and GFSI audit criteria. This presentation will provide not only a provide schematic for management and control of chemicals, but an interactive and customizable  more...
Medical Device Reporting Regulations and Violations - Webinar By GlobalCompliancePanel Overview: This presentation will review the Medical Device Reporting regulations and common violations leading to Warning Letter filings by FDA. As part of the review, actual Warning Letter and FDA-483 citations of small and large medical device manufacturers will be explored for Medical Device Reporting issues. There is a great deal of concern at FDA over the quality of the information  more...
Operational Risk Management Ensuring Safety for Food Systems - Webinar By GlobalCompliancePanel Overview: With today's movement into more and more serious controls over food safety and security, the liabilities associated with recalls and deaths are creating new approaches to determine and reduce the likelihood of risks associated with contaminated foods. Risk assessment involves determining where and what types of risks are involved throughout any food process, assigning quantitative  more...
How to Prepare and Submit a Bullet Proof 510k and Latest FDA Proposed Changes to the Process - Webinar By GlobalCompliancePanel Overview: This 3 hour Webinar is a primer and overview to the premarket notification process, i. e., a 510(k). A 510(k) is a premarket submission made to FDA to demonstrate that your device to be marketed is at least as safe and effective, that is, substantially equivalent, to a legally marketed device that is not subject to PMA. There are three types of Premarket Notification 510(k)s that may  more...
Design History File DHF Device Master Record DMR Device History Record DHR and Technical File TF - Regulatory Documents Explaine Overview: The FDA QSR and the Medical Device Directive specify certain documents or records that should be included in your organization's quality systems - Design History File (DHF), the Device Master Record (DMR) the Device History Record (DHR), and the Technical File (TF). Do you know what information should reside in a DHF, a DMR and a DHR? This Webinar will define, explain and clarify the  more...
Understanding and Preparing for FDAs New Part 11 Inspection Program - Webinar By GlobalCompliancePanel Overview: Within the next few weeks and months the FDA will conduct a series of Part 11 related inspections. Planned routine inspections will be extended to evaluate the companies' practices to ensure accuracy, integrity, authenticity and availability of electronic records, and the FDA plans additional 'for cause inspections'. Inspections are planned for US but also in foreign countries. The  more...
Japan - Regulatory Filing Requirements and Compliance Processes for Life Sciences - Part I and Part II - Webinar By GlobalCompli Overview: This course specifically focuses on the overall regulatory compliance requirements and procedures for Pharmaceuticals, Medical Devices, Biologics and Combination Products in Japan. The course will cover topics relating to pre-clinical and clinical requirements, as well as, addressing the structure of the regulatory agencies in Japan. Content will also include descriptions of the  more...
Recalls Removals and Market Corrections in Compliance with FDA and ISO Requirements - Webinar By GlobalCompliancePanel Overview: To satisfy QSR and ISO 13485 requirements, medical device companies must respond to field reports swiftly and compliantly. There are certain circumstances in which a report from the field requires the device manufacturer to take steps regarding product in the field. It is critical that the company take the required steps in the required timeframes. FDA and ISO requirements overlap to  more...
101 cGMP To-Do List for 2011 - Webinar By GlobalCompliancePanel Overview: This webinar will examine the broad range of issues a company's senior management and QA/ RA need to consider in their annual Management Review of their existing quality management system. Such a review takes on added urgency as a result of the stated intent of the Agency to get tougher across the board in its expectations for the medical industry and what it (the FDA and industry)  more...
The FDAs Working Group Reports I II - New Directions - Webinar by GlobalCompliancePanel Overview: This webinar will examine the stated intent of the Agency to get tougher across the board in its expectations for the medical industry and what it (the FDA and industry) need to do internally. Examination of two recently published reports by the FDA's CDRH (devices) have identified major areas of concerns: 1) 510(k) Working Group's Preliminary Report and Recommendations, and 2)  more...
Good Documentation Practices in a Regulated Environment - Webinar by GlobalCompliancePanel Whether you work in production or in a laboratory or if you conduct investigations or finalize product release, sound data and information is essential to success and compliance. To ensure success, and avoid those frustrating, embarrassing discussions of missing or doubtful data, employees recognize and must follow Good Documentation Practices (GDP). These practices apply to all pharmaceutical  more...
Process Verification and Validation - by GlobalCompliancePanel This webinar will provide valuable guidance to regulated companies in development, implementation, or refinement of their manufacturing process verification and validation programs. It will evaluate validation practices that are more in agreement with ICH Q7 and Q8 than previously accepted validation methods, and will provide thought-provoking questions for FDA-regulated companies. Enhanced use  more...
Crisis Management and Risk Communication - Webinar by GlobalCompliancePanel As your company's system continues to grow, the potential for "crisis issues" to occur grows proportionally. The concern for food safety to your customers and employees must be a constant area of focus for all operators in the system. Ultimately, how well your company manages the crisis situations it will make a significant difference in how your company brand is perceived in the public's eyes  more...
Microbiological Foodborne Threat - Risk Mitigation and Crisis Management - Webinar by GlobalCompliancePanel As your company's system continues to grow, the potential for "crisis issues" to occur grows proportionally. The concern for food safety to your customers and employees must be a constant area of focus for all operators in the system. Ultimately, how well your company manages the crisis situations it will make a significant difference in how your company brand is perceived in the public's eyes  more...
Transfer of Analytical Methods FDA Expectations and Tools for Implementation - Webinar by GlobalCompliancePanel Laboratories that work in a GMP environment are required to have documentation to show they are qualified to run specific, consistent and reliable analytical test methods. Method qualification of a method can be achieved in three ways: Validation, Verification (Compendial Methods) and Method Transfer (company methods). Lack of such documentation can result in warning letters from both the FDA  more...
Value-Adding Internal Auditing Learn how to get your Internal Audit System to promote improvements and add real value to your or Auditing is a critical function of a medical product company. It provides management with information about how effectively a company controls the quality of their processes and products. Auditors must perform their jobs competently to ensure their company's compliance with pharmaceutical GMP regulations and other quality standards. This course provides information to increase an auditor's  more...
Project Management for FDA-Regulated Companies - Webinar by GlobalCompliancePanel This webinar will provide valuable guidance to regulated companies in development and implementation of Project Management Planning and Techniques for new product development, regulatory compliance audit responses, proof of "progress against plan", and ot Three of the most common tools will be discussed. One very simple approach using common Excel- or Word-type PC applications programs that  more...
Developing an Effective Supplier and Internal Auditing System - Webinar by GlobalCompliancePanel The FDA regulations contain a vast quantity of requirements, which govern tasks performed by your company's personnel every day. Are there going to be noncompliance? You bet. Are you going to correct these noncompliances? Only if you identify them. To ensure substantial compliance, your company needs an effective audit program for both internal and external processes. To have an effective audit  more...
Managing Product Medical Device Recall Efficiently and Effectively - Webinar by GlobalCompliancePanel Recall means the correction or removal of a device for human use where FDA finds that there is a reasonable probability that the device would cause serious, adverse health consequences or death. It is an action taken to address a problem with a medical device that violates FDA law. Recalls occur when a medical device is defective, when it could be a risk to health, or when it is both defective  more...
The FDA Tripod - Clinical Trial Regulations Compliance and GCP in Drug Development - Webinar by GlobalCompliancePanel This course provides a comprehensive review of Good Clinical Practice (GCP) and FDA regulations and requirements. Participants receive a foundation of knowledge about GCP, practical examples, and the underlying scientific and regulatory principles involved. Guidelines for each aspect of research are provided, as well as information on the structuring and preparation of protocols, consent forms,  more...
Preparing for and Surviving an FDA Inspection - Webinar by GlobalCompliancePanel The purpose of the FDA inspection is a verification activity that should demonstrate to the regulatory agency and provide assurance that products consistently meet quality expectations and that your company is operating in a consistent and compliant state of control. The key to a successful audit is being able to communicate how your quality systems assure this state of control. However, the  more...
Verification of Pharmacopeia Methods - Webinar by GlobalCompliancePanel Laboratories that work in a GMP environment are required to have documentation to show they are qualified to run specific, consistent and reliable analytical test methods. Method qualification of a method can be achieved in three ways: Validation, Verification (Compendial Methods) and Method Transfer (company methods). Lack of such documentation can result in warning letters from both the FDA and  more...
Key Modules of an Effective CAPA SOP - Webinar by GlobalCompliancePanel This webinar will examine the stated intent of the Agency to get tougher across the board in its expectations for the medical industry and its compliance to the cGMPs, especially CAPA. It will examine how these goals of the Agency have translated into action in the past half year, with trends evident in 483 observations and Warning Letters. A key to effective relations with the FDA is the emphasis  more...
From The Elite Consulting Group, LLC
Marketing on A Budget on-line e-learning cbt (computer based)self directed This workshop has helped and will help you, the small business owner, work from home parent and entrepreneur. When markeitng we are all looking for affordability as well as an effective way to market. This seminar willgo over the different areas of marketing, how to find the cost effective way to market based on your company goals.  more...
From GlobalCompliancePanel
PCI Data Breaches What happened What may have prevented it What if it happens to you If your organization is struggling to meet compliance requirements for PCI, you're in good company. Unfortunately, in this case there is no safety in numbers. Criminals do not necessarily attack big companies; they go after whatever is easy. The cost of responding to a breach is getting more expensive each year. In this webinar you will learn about the current threat environment, how some of  more...
Curtailing Microbial Excursions and Investigations in Pharmaceutical Water Systems GlobalCompliancePanel brings a new webinar on the topic of Curtailing Microbial Excursions and Investigations in Pharmaceutical Water Systems. Webinar will be on March 11, 2010. Webinar will be presented by Teri C. Soli. Mr. Soli has 25 years of diverse "Big Pharma" operating company experience. During his 30 year career he has lectured extensively at conferences, authored numerous papers and  more...
From ProfessionalOrganizers . com
Do I E-Shred This on-line e-learning cbt (computer based)study at home This webinar is a primer on handling electronic information. Learn how it's stored (not too technical, I promise!) and where it resides. Learn the 10 privacy principles that form the basis for most privacy legislation and how to use them as part of your or your client's environment. If you or your clients store electronic information, and almost all do, it's critical to include handling  more...
From The Database Diva
ACT Everyday instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware This training course replicates "a day in the life" of a busy connector who must manage a large list of customers, prospects, projects and marketing. Included in the 2. 5 hour curriculum are how to use the ACT! calendar, task list, email and letter mail merge functions, dynamic groups, company records and how to customize dashboards for a snapshot view of your action items and sales and marketing  more...
From ProfessionalOrganizers . com
Records Management 1 - Its A Lot More Than Filing - On-Demand Webinar Records Management is a critical function in all businesses no matter what size the organization is. The larger the company the more complex records management becomes. In this first webinar of the Records Management series, learn the basics about this profession. Start to understand the terminology and the key components such as classification schemes, retention schedules, and the management  more...
From The Modeling Agency
Data Mining Failure to Launch, How To Get Predictive Modeling Off The Ground And Into Orbit instructor led trainingon-line e-learning cbt (computer based)group study and discussioncourseware WHAT'S COVERED The vast majority of BI professionals are excited about the prospects of data mining and predictive analytics, but are fully mystified about where to begin or even how to prepare. Of those who did initiate a modeling initiative, a recent industry survey of predictive analytics practitioners reports that 51% of data mining projects either never left the ground, did not realize  more...
From Marigold Consulting
Sharpening Your Interpersonal Skills for Administrative Professionals Administrative professionals are the lifeblood of every company. Learn how to sharp your interpersonal communication skills with your peers, supervisors, and managers.  more...
From 4BS Solutions
webmethods 8 training on-line e-learning cbt (computer based)coursewareworkshop / seminar Mail: eai. architects@gmail. comwmtrainings@gmail. comAbout 4BS Solutions4BS Solutions is an Indian based fast growing Online Training company which offers World class training in webMethods, TIBCO, JCAPS, Websphere MQ/ MB &Other Technologies for everyone in the world (US, UK, AUS, UAE, Singaporea ) every week for your convenience time by a Real Time Professionals. WebMethodsTraining from Real  more...
From Avant Resources
FCPA and Global Anti-Bribery Compliance The first step in preparedness is knowledge; this program offers just that. During this 60-minute webinar we will examine: Why you should be concerned about the dramatic increase in prosecutions for violations of the Foreign Corrupt Practices Act (FCPA) and other international anti-bribery laws; The requirements of the FCPA, the U. K. Bribery Act 2010 and other global anti-bribery laws; Ways  more...
From EmBusTech Software Solutions Pvt Ltd
SAP APO DP SNP PPDS GATP SNC EmBusTech Software Solutions Pvt Ltd (www. embustech. com) is about to start instructor led, web based SAP APO Demand Planning training for a duration of 25-30 hours in total spanning across few days. Training will be conducted mostly over the weekends but also on weekdays depending on the convenience of participants. The entire APO DP training module would be divided into following  more...
From TrainHr
Best Practices for Creating a Professional Mentoring Program - Webinar By TrainHR Mentoring is becoming increasingly recognized as one of the most powerful strategies in helping new employees transition to a new company, in assisting existing employees to grow within the organization and is probably the most important strategy for diversity initiative  more...
FMLA In The Trenches Advanced Tips Tactics to Protect Your Company - webinar By TrainHR The U. S. Department of Labor's Employment Standards Administration, Wage and Hour Division (FLSA) administers and enforces the 1993 Family and Medical Leave Act (FMLA) for all private, state and local government and some federal employees. This webinar will give you a detailed overview of the FMLA, review court cases to assist you on how to best manage your FMLA administration, discuss the impact  more...
Principles for Becoming an Employer of Choice - Webinar By TrainHR As the Employer of Choice ®, yours will be the company candidates want to work for. You will have less stress and be more profitable  more...
Implementing a Grief in the Workplace Program in your Company Training for Managers HR - Webinar By TrainHR This presentation will provide attendees with a structured format for addressing grief as it enters the workplace by providing extensive information on grief, knowledge of what to expect from a grieving employee and how a grief in the workplace program can dovetail into already existing bereavement programs  more...
Business Communication - Dos Donts - Webinar By Trainhr In a fast-paced environment, having excellent communication skills is often the differential which gains a business advantage for your company as well as advances individual careers.  more...
Emergency Preparedness for Small to Midsized Companies - Webinar By TrainHR This webinar will highlight the basic areas which need to be addressed regarding the safety and security of your employees and your company. It will also cover topics for consideration in your Employee Policy Manuals, Safety Manuals, Procedural Manuals and Crisis Manual.  more...
From International Contact Center Academy
Before You Hit Send How to Write Business-Friendly Emails That Create Emotional Connections and Leave Customers Saying WOW Every email your employees send out has your company's brand in the signature line and it puts your corporate reputation on the line. A great email can completely restore customer confidence in your brand and regain goodwill. But, at the fingertips of a disgruntled customer, your emails can be plastered all over the Internet by way of a powerful blog. In Before You Hit Send, Myra shows your  more...
From SavanJoy Financial
Work Less Time, Get More Done with QuickBooks on-line e-learning cbt (computer based)study at homeself directedcd rom In just four hours you will receive fast, easy solutions to your QuickBooks problems and learn to use five hidden Reports that will impact your business immediately. Section One ... How to use QuickBooks to improve your business dramatically in the next 120 days. Section Two ... Company Setup Section Three ... Managing Lists: How QuickBooks will help you manage your cash flow cycle  more...
From Business901
Marketing Your Black Belt Marketing Your Black Belt How Good are you at Marketing Yourself? Presentation on "How to Market Black Belt Services!" All Attendees will receive a Free download of How to Achieve Expert Status in 2010 Cana ™t make this time, please contact us for other available times. I believe that Lean Six Sigma Consulting has the greatest opportunity ever and in my terms,  more...
From CSS Computer Education
Computer Education Franchisee registered study center CSS (College of Software Society) Computer Education has built a reputation as a global provider for quality computer education. CSS offers a wide range of long-term and short-term IT courses. CSS has long established itself as a global learning solutions provider, High-end IT Training & Induction Training for Software Developers. Our strong research orientation has helped us continuously  more...
From Ventureneer
Increase Your Success By Focused Spending This webinar will help you clarify what you company stands for, what its non-negotiable, bedrock values are. Once you know who you are, you can create priorities, organize them, and achieve them ... and attract customers, investors, donors, partners, and employees to your business. This free management training webinar will teach you how to make each dollar and minute count.  more...
From iGallant Solutions
CobiT Essentials COBIT ® Overview (Classroom / Online Live Instructor Training) The Control Objectives for Information and related Technology (COBIT ®) is a set of best practices (framework) for information technology (IT) management created by the Information Systems Audit and Control Association (ISACA), and the IT Governance Institute (ITGI) in 1996. COBIT ® provides managers, auditors, and IT  more...
From Nurture Talent Academy
Opportunities of Starting a healthcare venture Healthcare, today is one of the most promising sectors for Indian entrepreneurs. With continuous reduced involvement of the government in the healthcare sector of India, the scope for private players is growing immensely. Today, the conscious consumer is looking for Quality care at affordable prices. In today's session we will listen to an expert medical entrepreneur Anil Hebbar, speaking about  more...
From Global BioPharmaceutical Resources, Inc. (GBPR, Inc.)
21 CFR Part 11 the details of what it means This webinar takes the requirements of Part 11 and details them into specific things to do in all three primary areas: SOPs, product features, and validation. It describes what to do to be compliant thereby avoiding 483s and warning letters. All required IT SOPs are covered. All industry standards product features are discussed. The 10-step risk-based validation approach is outlined so that the  more...
From TSN Technology
6 Months Industrial Training in Delhi for B TechBEMCA TSN Technology, a global IT solution company providing full-cycle services in areas of Software Development, web design and development, web application development, professional ecommerce online shopping systems, Flash multimedia, website hosting, search engine promotion (SEO), portal development and graphics design. Combining our solid business domain experience, technical expertise, profound  more...
From Keen Info Solution
SAS BI online Training This course addresses 1. SAS Data Integration Studio, 2. SAS Data Quality Solution, 3. SAS Management Console, 4. SAS Intelligence Platform. 5. SAS Information Delivery Portal 6. SAS Web report Studio 7. SAS OLAP Studio 8. SAS enterprise Guide Note : any one database Connectivity is must ex: oracle MS Sql, or any ERP data Prerequisites the SAS programming language SQL  more...
From Staging and Redesign
Creating an E-Newsletter Creating Dynamic Newsletters For Agent Attention Instructor: Melissa Marro Webinar length: 90 minutes Investment: $35. 00 (USD) Date and Time: September 28, 2010 @ 7: 00 pm EST About the webinar: Perhaps best known for her success with e-newsletters, Melissa shares her marketing secrets in this 90 minute webinar. In this presentation you will learn: a The tips,  more...
Becoming the Go-To Company Becoming The "Go To" Company Instructor: Melissa Marro Webinar length: 60 minutes Investment: $35. 00 (USD) Date and Time: September 16, 2010 @ 7: 00 pm EST About the webinar: Becoming the a Go Toa company is the goal of any successful service oriented business. With the growth of press and awareness in the staging industry thanks to widespread TV media, agents and  more...
From Keen Info Solution
BPC 70 Online Training SAP - BPC 7. 0 Training Business Planning and Consolidation Topics: a SAP BPC 7. 0 Net weaver introduction a Key Differences between BPC 5. 1(Microsoft) and BPC 7. 0 (Net weaver) a Creation of Info providers, Info objects a Introduction to ABAP programming a Creation of  more...
Oracle Financial R12 Online Training ORACLE FINANCIALS Course: Oracle Finance Duration: 30 w. days Classes: 2 hrs a Introduction to ERP o Introduction  more...
Online Training for SAPBPC 70 with 6y Real Time Expert SAP - BPC 7. 0 Training Business Planning and Consolidation Topics: a SAP BPC 7. 0 Net weaver introduction a Key Differences between BPC 5. 1(Microsoft) and BPC 7. 0 (Net weaver) a Creation of Info providers, Info objects a Introduction to ABAP programming a Creation of  more...
Online Training for Oracle Financial R12 with 6y Real Time Expert instructor led trainingon-line e-learning cbt (computer based)computer lab ORACLE FINANCIALS Introduction to ERP o Introduction to ERP o What is oracle o History of Oracle & People behind Oracle Corp o What is Oracle Application/ E-Business suite o Versions available in Oracle o Versions available in Oracle Application o What are major modules available in Oracle Application o ERPa ™s available in the market o Why Oracle application  more...
From Honeypot IT Consulting Services
tech-star 2009 paper presentationcontest Participate in India's biggest ever, Technical paper presentation contest."TECH STAR-2009" Participate and Win Scholarships worth over Rs. 6, 00, 000. The contest is open for B. E./B. Tech/ M. Tech, MBA/ MCA/ MSC students of India. The contest is Sponsored by Honeypot IT consulting Pvt Ltd., based at Hyderabad(India) and conducting in association with Jawahar Knowledge center(JKC),Institute of  more...
From Business Expert Webinars
E-Mail Communication: Power, Peril, and Protocol Learn what to do before you press Send American businesses sent 1.4 trillion e-mails last year, and the vast majority were short missives hastily typed and fired off without much thought. You re addicted to its speed, but have you mastered the correct use of the tool? A poorly written e-mail can damage relationships, ruin a sales opportunity, and even limit your ability to move up within your  more...
Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...
Secrets to Delivering Presentations That Win Business Learn the key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your  more...
Effective Writing for Sales Professionals Learn to Use Sales Writing for a Competitive Edge With the economy in strife, there are fewer sales opportunities in play. How do you make sure you are the one who wins the account? You need a competitive edge that will push you over the top and there is one at your fingertips. Sales people who master written sales communication get the account and the commission. Dr. Julie Miller, author of  more...
Advanced Customer Service Planning for Services Firms Align Your Firm s Service Delivery With The Desires of Your Clients According to the American Society of Quality, 68% of clients leave because of an attitude of indifference from a company employee. Excellent customer service doesn't happen by accident. It is designed, planned, and scripted to account for every aspect of the customer service experience. Most services firms cross their fingers  more...
Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...
Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...
How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...
How to Run Effective Internal Meetings Increase Productivity with Well-Run Meetings As you are searching high and low for the costs that are dooming your business, you are forgetting one of the most expensive ones unproductive, unnecessary meetings. Talk to your employees and you will hear the complaints fly: being invited to meetings that are not geared toward them meetings that are poorly run and meetings that were not needed at  more...
Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...
Profitability Strategies for Service Firms Find the cost sinkholes that are draining your profits Business leaders in service firms are under enormous pressure to find opportunities to reduce costs. While you have already undergone a round of cost-cutting, the cuts did not produce the expected results to the bottom-line. The company is relying on you to create cost reduction strategies without damaging the brand, but you've exhausted  more...
Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...
Secrets to Delivering Presentations That Win Business Learn the key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your  more...
Lead People, Not Companies Create a People-Centric Culture to Improve Your Bottom-Line Companies aren't led, people are! You know it s critical now more than ever to lead your company. But what many business leaders don t recognize is that you can t lead a company you lead people. Your employees are the ones who can bring about financial change in your organization. In other words, you need to stop paying lip service to  more...
Wellness Strategies Following A Workforce Reduction Protect Profitability By Creating A Healthy Workforce You reduced your workforce to cut costs and become profitable. Yet, the profit strategy goes for naught if your healthcare costs skyrocket which will happen if you don't help the surviving employees adopt a healthy lifestyle. Increased stress, doubled-workload, and financial concern are creating health issues for your employees and their  more...
How to Re-Energize Your Sales Team In Tough Times Learn How to Re-engage and Motivate Your Sales Organization Budget cuts, lost accounts, and staff reductions have left your sales organization fatigued. Once, they were so committed to your company and product that they oozed with passion. Those days are gone. You can see the lost, unfocused look on their faces and you don't know what it will take to get them back on track. You tried praise  more...
Sarbanes-Oxley Compliance As A Growth Strategy The economic crunch is presenting serious challenges for every size business publicly traded firms, small businesses, and even non-profit organizations. Companies that cannot find a way to grow during these challenging times run the risk of failure. Yet, the secret weapon to drive growth could be in your back pocket Sarbanes-Oxley best practices. Dr. Peg Jackson is your trusted advisor as she  more...
Project Management Leadership Learn the Critical Steps to Lead a Successful Project You've been asked to be the lead on a critical project for your company and your team is relying on you for leadership and guidance. While you know the subject matter like the back of your hand, you don't feel as bullish about being the lead for the project. There's scope to define, cost to analyze, and status to report ... all key components  more...
Influencing Anyone and Everyone Whether we want to influence our management, negotiate with vendors, or create partnerships with other department or company leaders, we need to know how build trust and form strong partnerships that are a win-win situation for both parties. This session will cover: Understanding different communications styles Understanding how people want to receive information Understanding the  more...
The Sales Compensation Conundrum How to Develop a Truly Effective Sales Compensation Plan Developing a sales compensation plan can be a pretty intimidating undertaking. What are the most critical decisions you need to make? What compensation plan structure will motivate your salespeople to achieve the targets you set for them without producing unintended consequences? Sales performance expert Alan Rigg has helped hundreds of  more...
A Seat at the Table How Top Salespeople Connect and Drive Decisions at the Executive Level Are you a sales person who sells their wares or a business person who builds solutions? If you are tasked with calling into the executive suite, you best be the latter as the traditional seller will fail here. Executive-level selling requires a completely unique skill set, not only to get in the door, but to get the deal  more...
Advanced Negotiation Techniques: Hear more yes and a lot less no at the bargaining table When is the last time you heard . . . 'If you want this contract, then you need to do it our way.' 'No . . . that won t work.' 'You re not paying attention to us. We can t agree to that.' Ouch! Now you are back at square one! The other guy just rejected your counteroffer. The problem is, in your heart, you knew the solution would work. You re left thinking, 'What just happened?' If you  more...
Unconventional Marketing Strategies for Small Business Owners Boost revenue and profit in this stressed economy Small business owners are struggling now more than ever to grow revenue. Cash flow is limited and return on investment (ROI) dictates where this money is spent. You need to question where to invest marketing dollars how to measure performance and what to expect from ROI. Your marketing budget must be invested wisely or you will suffocate your  more...
Motivating the Underachieving Employee How to have the tough conversation with employees who are not pulling their weight Employee underperformance affects team morale, productivity, and company profitability. If not addressed, the manager runs the risk of losing the respect of their team, making it even more challenging to achieve productivity goals. With companies running lean and mean, subpar performance must be addressed and your  more...
Pricing Strategies for Profitable Growth How to Formulate the Right Price in a Service Business 'If I price it too high, they won t buy. If I price it too low, we barely break even.' The yin and yang pricing debate has been a staple in business since the beginning of time. When you are operating a service company, it is very easy to price yourself right out of business if you don t know all of the factors that affect profitability.  more...
Create A Synergistic Executive Team to Drive Profits Leverage Your Leadership Team for Peak Performance Your executive leadership team holds the secret formula for business success in tough times. But is this critical team operating at its true potential? Probably not. From back-biting, to conflicting perspectives, to uncooperative attitudes, the executive leaders of your company may not be performing optimally and their success determines yours.  more...
Performance-Based Sales Recruiting How to Hire More Top Sales Producers and Jump-Start New Hire Sales Performance How expensive are sales hiring mistakes? To answer this question, take a look at the difference in revenue, gross margin or profit (whichever number is most important to you) produced by your company s top sales producers and your bottom sales producers. Then add in the costs of recruiting and training new salespeople.  more...
Managing Difficult Employees In Key Positions Five Proven Strategies to Maximize Expertise and Minimize Angst Difficult people wreak havoc in your company. You know that. Difficult people who hold key positions are even more problematic. When leadership power, authority and decision-making fall into the hands of an employee with poor or non-existent people skills, you are likely to be losing up to 40% of your profits: money going out the  more...
Board of Directors Accountability Avoid Operational Catastrophes It's all over the news. Publicly traded, household named companies in the financial world out of business. As a business executive, you rely on your board of directors to reduce the risk to your company. Yet, many boards put their firm at risk of SEC action or even criminal investigation. How do you know if your board of directors is applying the appropriate level  more...
Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...
Why Your Sales Team Doesn't Work For You and Never Will Sales people don t wake up energized, wondering how they will make your company more money. What motivates people varies greatly between individuals. Often, management believes money is the only motivator needed for a sales staff but money alone does not have emotion tied to it. If the employee has a goal for retirement, education for a child, or a dream vacation, that is much more real and  more...
Successful Trade Show Strategies In A Down Economy Trade show exhibiting can cost tens of thousands of dollars per show which is why many companies are closely evaluating whether to cut trade shows from their budgets. While the knee-jerk reaction is to skip the show this year, it may not the best decision for your company. How do you select the right shows and maintain a strong booth presence when your dollars are limited? Barry Siskind, author  more...
Take the Cold Out of Cold Calling If you are involved in business development, sales, or account management in any way, you ve probably 'cold called.' Any time you meet with a prospect without knowing about them, their industry, their issues, and how your company is relevant to something they care about, you run the risk of losing credibility and worse, losing the deal. In 'Take the Cold Out of Cold Calling' you'll discover  more...
Cash Flow Strategies for Entrepreneurs Small business owners and entrepreneurs are specialists when it comes to their trade, but they are rarely financial specialists. As a result, when an owner wants to know what actions make sense to increase cash flow and profitability specific to their operations they rely on already overworked resources such as their accountants, controllers, bookkeepers, and CFOs to translate the company s  more...
Secrets to Delivering Presentations That Win Business Learn the key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your  more...
Secrets to Delivering Presentations That Win Business Learn the key presentation techniques that lead your prospects to buy from you Whether you are a small business owner or sales professional, your skill in grabbing your prospect's attention during a presentation determines whether you get the account or if it goes to your competitor. Many think that great presenters are born, not developed. Not true! You can learn the secrets to engaging your  more...
Customer Service Strategies to Increase Revenue See Your Business Through the Lens of Your Customer When dollars are tight, customer loyalty is easily lost. When the service with your company slips due to budget cuts, the customer exodus becomes massive compounding your bottom-line issue. You can't afford to have your customers feel your pain as they represent a tremendous opportunity to grow your business. It s critical to deliver WOW!  more...
Restore Employee Trust After A Workforce Reduction Learn The Steps To Regain Productivity After A Layoff 'Am I the next to go?' Workforce reductions destroy trust among the surviving employees. Yet, trust is one of the critical factors in restoring the productivity of the team. You made the tough decision to downsize; now you need to regain the trust and confidence of your employees to ensure your firm succeeds in these difficult times.  more...
Put Your Strategic Plan Into Action Implementation Strategies that Get Results! Many companies have the right strategic plan, but still don t grow their business! If effective execution is a major challenge when the economy is booming imagine what it is now that a recession is here and resources are scarce. Having the best strategic plan in the world won t help you increase profitability and grow your business if it's not  more...
Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...
Leading In A Bad Economy What Authentic Leaders Must Know to Make a Necessary Difference As a leader, do you ever feel like an impostor? Or, wonder why you ever thought you could pull off your vision? In this turbulent economy, you would be in good company if you were doubting your leadership. NO! Now is the critical time to take stock, step up, and shine as a leader to insure that your company not only survives, but  more...
How to Develop Your Employees with Little Investment Improve performance through self-directed learning Cuts hit the training budget hard. Yet, despite the economic crunch, employee development remains a critical requirement of a successful company. Resources are scarce, budgets are tight, but the companies that survive and thrive are those who learn the secrets to training their employees without breaking the bank. Tim Hagen, salesforce  more...
Forecasting & Pipeline Management How to Eliminate Stalled Opportunities from Your Company s Sales Opportunity Pipeline What is the condition of your company s sales opportunity pipeline? How many of the opportunities have been stalled at the same step in the sales cycle for weeks or months? If sales forecasts and opportunity pipelines are inaccurate, or if opportunities do not close in predictable time frames, it can wreak  more...
How to Grow Profits In a Recession Strategies to Protect Your Bottom-Line The economic squeeze has conditioned most business leaders to operate in reactive mode to ensure survival but this approach jeopardizes the future of the company. For your company to remain profitable now, and in the future, you need to become proactive so that you make prudent decisions not knee-jerk reactions. John Myrna, author of '100 Quick Tips for  more...
How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...
How to Build a High Performance Sales Engine Develop the foundation for your sales organization 'We have one guy who brings in 90% of the company s revenue. What are we doing wrong?' You re right to be concerned. Your company s financial success depends on the rainmaker s ability and motivation to sell. Plus, if you lose your top performer to a competitor, it could destroy your company. If this sounds like your company, you need to address  more...
Develop A Marketing Plan to Retain and Grow Your Customer Base Uncover the Secrets About Your Customer's Buying Habits You've heard it before. It's much more costly to find a new customer than to expand the buying relationship with an existing one. While the concept is not new or revolutionary, most companies don't know what drives their customers to buy, and what else they can sell them. Worse yet, they leave the door wide-open for their competitors to  more...
Hiring Strategies for Your Sales Organization Best Practices When Hiring Sales People 'I just found my rainmaker or did I?' Sales managers are often blinded by the star qualities and accomplishments of prospective sales candidates. The resume reads like the perfect sales rep met 150% of quota, grew the business 200%, and thrived with a competitor. If you re only looking at their track record, you may be missing key information that indicates  more...
Turn Business Blogging into Your Highest ROI Marketing Tool Learn the secrets to leveraging your blog to grow your business Blogging is more than the next new hip communications tool. It's the way that savvy companies even 12% of the Fortune 500 are generating business and driving profits. If your company doesn't have a business blog, you are missing out on a powerful, low-cost communication tool to reach your prospects and customers. Eric Knight, one of  more...
Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...
Drive Growth Despite the Recession Create the right strategic plan for your company Professional sports coaches don t send teams on the playing field without a game-plan they ll get crushed. Even when games are broadcasted, viewers see coaches and managers constantly reviewing strategies and updating plays to leverage strengths, eliminate weaknesses, and identify the gaps to win. Similarly, businesses without the right strategic  more...
Get Ready, Set, Go! How to implement profitable strategies in this uncertain economy! Feeling the stress of a strained economy? Economic challenges create great opportunities for the savvy business leader/owner. Cycles are a critical part of the business process for every organization. Learn to take advantage of the valleys by strategically positioning your organization for new opportunities. Implement improvements to your internal structure. Create profitable business strategies  more...
How to Become A Great Sales Leader Learn The Secrets to Building A Winning Sales Team Baseball managers don't throw a pitch or hit a ball. They lead their team through thick and thin to deliver victories. As a sales manager, you rely on your sales team to hit homeruns every day. In a challenged economy, your sales team may be finding it tough to take a good swing at the plate these days. Your sales team is looking to you for  more...
Fearless Cold Calling Overcome Your Fear of Cold Calling to Drive Sales Many sales professionals thrive selling face-to-face, but freeze at the thought of cold calling. There are many reasons why they avoid cold calling, but the number one reason is fear of rejection and failure. This fear causes an epidemic of sales paralysis that results in lost sales opportunities, missed quotas, and lower income. Leslie Buterin,  more...
Send Me Something in Writing! Dead-End or Opportunity? You made it to the gatekeeper talked to the executive and now they asked for 'something in writing.' It sounds like the classic brush off so you stuff the company brochure in the mail. It won t go anywhere or will it? Leslie Buterin, author of 'Secrets to Scheduling the Executive Level Sales Call,' and founder of 'Reach the Top Dog' methodology, revolutionized the  more...
Leadership Strategies for Turbulent Times What every business leader needs to know to succeed today and tomorrow... 'Business was great no matter what we did and then one day it all came to a screeching halt.' Now you re in survival mode trying to stay in business and avoid a total collapse. The strategy that made your business successful won't be the strategy that gets it out of peril. The effects of the current economic downturn create  more...
Organizational Skills For Professional Business Women Rediscover Your Productivity Mastery CRMs, PDAs, and cell phones were supposed to help you become more organized and productive. Instead, they've caused you to become more scattered, disorganized, and overwhelmed. Some data in here, some contacts in there, and appointments in all of them. Keeping yourself organized has never been more difficult or frustrating. As a professional business woman,  more...
Stop Stifling the Growth of Your Company! Learn how to remove the blinders that limit potential As a business owner and entrepreneur, are you focused on the big picture of where your company needs to go or do you only see a tiny microcosm and fight for crumbs? The Achilles' heel of many executives is that they have a vivid image of the little picture, but pay little attention to the big vision. They lead companies that have little  more...
How to Develop a Strategic Plan That Works For You The manager's key to creating competitive advantage Do you ever get the feeling that you are throwing darts while blind-folded? As a business leader, how can you expect to make this year your best year ever without having a well-defined plan? Perhaps, you have a strategic plan, but it s hiding under the cobwebs in your office. In these challenging economic times, having the right strategic plan  more...
How to Develop an Effective Sales Compensation Plan The most common sales compensation question my company receives is, 'What is the standard (salary, draw, commission percentage) for (an industry, product or service, geography)?' Unfortunately there are very few standards that apply to sales compensation. The variations in sales compensation plans are infinite, and there is little published research that provides compensation details (salary or  more...
Get New Sales People Generating Revenue Fast Develop a Plan That Quickly Gets New Hires Up to Speed As a sales manager, you rely entirely on your sales team for revenue performance; and succeed or fail based on how they do. Your ability to effectively onboard your newly- hired sales people will make or break your year. Every moment that your new sales person is not armed to sell translates to lost sales opportunities and is a glaring cost  more...
Use Customer Service to Win Loyal Clients Differentiate By Making Client Satisfaction Pervasive Throughout Your Organization When service is blas , price becomes the decision driver for customers. If you aren't committed to delivering a high-level service experience, be prepared for a never-ending price war that slashes your margins. Today's marketplace demands that companies deliver consistent, stellar service to retain their existing  more...
What Every CEO Should Know About Their Sales Organization Ask the right questions to know if your sales team is on track 'Where are the sales?!' Every CEO knows how to ask this question, but the response does not tell if the sales team is performing optimally or is aligned with the corporate vision. Revenue used to roll-in, almost magically, through the front door. Now that the economy has slowed, CEOs need better predictors of performance to  more...
Create Value in the Selling Process Drive Sales by Becoming Your Clients' Trusted Advisor When you meet with a prospect, what value do they get from the meeting? In the past, it was acceptable for a salesperson to be less than fully informed about the prospect s company, their industry and their challenges. All of that has changed! Business executives expect to get value when they meet with you. Sales people who cannot create  more...
Measuring the Value of Your Trade Show Program Over 73% of CFOs cite ROI as a critical factor in their evaluation of trade shows Yet, only a small handful of them have the metrics to justify their investment. Marketing programs that don't demonstrate a financial return for the investment are in danger of being cut from the budget. Who is accountable in your company for demonstrating the return on investment (ROI) from your trade show  more...
How to Build Strategic Alliances to Grow Your Business 'You're solution is just not as comprehensive as the other company.' Ouch! Lost again to the big guys! As a small business leader, it s frustrating to miss out on business opportunities because you don t have a broad offering to the marketplace. While you excel in your niche, the market is looking for breadth along with depth. How do you offer a comprehensive solution without breaking the bank?  more...
Become Your Prospect s Trusted Advisor How to Build Confidence that Turns Prospects Into Buyers Only 28% of buyers trust a message from a company. The Wall Street Journal found 92% have more confidence in information they find online themselves than from a company source. Prospects hit search engines first when they decide to solve a problem. They ask their friends and colleagues for referrals and opinions. They look for information  more...
Increase Lead Generation with Social Media How to Personalize E-Marketing to Attract Inbound Demand Buyers are only finding content relevant to their needs 42% of the time. If content isn t relevant, you ve lost leads without giving your company a shot. The top two marketing imperatives are increasing demand and enticing new audiences to engage. Company-focused messaging won t cut it. While it s long been touted that content is King, the  more...
Create a Sticky Lead Nurturing Process Use e-marketing to increase qualified leads and shorten sales cycles. According to Marketing Sherpa, 64% of companies with a lead nurturing process are dissatisfied with their results. Every company needs more sales-ready leads. But, unless nurturing content syncs with the way they think, the dissatisfaction will continue. Your leads have taken control of the buying process. They decide when or  more...
Customer Service for a Social Media World Techniques Designed To Delight Your Clients For Retention and Growth Customers are more demanding than ever and with social media; it's never been easier to share their customer service experience with the world. The question is whether that message is positive or negative. And customer satisfaction isn't just about keeping clients. Satisfied clients buy more services, provide references, and  more...
How to Handle Customers Who File for Bankruptcy What You Need to Know Before Working With A Claims Trader Another customer filed for Chapter 11 bankruptcy and the pain sets in that you will never see a penny of the outstanding receivables. Then, the call comes from a claims trader who offers you sixty cents on the dollar for the outstanding debt. It's as if a fairy has come to rescue you It's all too tempting, but there are legal risks when  more...
How to Audit Your Website s Performance From the User Perspective 'Google It!' It's the first thing every prospect does when they find your company. Credibility, visibility and brand awareness are all at stake when they arrive on your website especially when your website doesn't create a fantastic user experience. Your website is your most powerful marketing tool and the message it sends will create leads for you or your competitors.  more...
Conduct a Brand Audit Does Yours Pass the Test? Powerful branding is critical for every business small or large. A strong brand allows you to charge premium prices, build company value, and build customer loyalty resulting in decreased cost of sales and increased profitability. How do you know if your brand is aligned so that your marketing dollars are invested correctly and is generating the expected results? Shannon Kavanaugh, president and  more...
A Seat at the Table How Top Salespeople Connect and Drive Decisions at the Executive Level Are you a sales person who sells their wares or a business person who builds solutions? If you are tasked with calling into the executive suite, you best be the latter as the traditional seller will fail here. Executive-level selling requires a completely unique skill set, not only to get in the door, but to get the deal  more...
Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits Employee Health Strategies That Impact Your Bottom-Line 'There must be something I can do to address the rise in healthcare costs ' Like all business owners and leaders, you re searching for solutions to help rescue your company from the economic crunch. But you can only cut staff and spending so far. In the end, a healthier workforce will actually save money and deliver better results. To truly  more...
Time Management for Sales People Find More Time to Sell Without Working More Hours How many selling hours did you have last week? It's a frighteningly low number, isn't it? High-performing sales people spend 28% of their time selling actively, face to face sales under-performers spend just 14%. If only a small fraction of your time is spent on high-value selling activities, what chance do you have of hitting your revenue and  more...
Using Sales Compensation Plans to Achieve Revenue Targets One of the most critical decisions that a company makes is how to compensate its sales organization. Many plans don t align compensation reward with the desired sales activities, which leads to underperformance and frustration. When sales compensation plans are aligned with the goals of the company, the sales team has clear focus, motivation, and direction and the company gets the results it  more...
Help Your Employees Get Healthy, While Reducing Costs and Increasing Profits Employee Health Strategies That Impact Your Bottom-Line 'There must be something I can do to address the rise in healthcare costs ' Like all business owners and leaders, you re searching for solutions to help rescue your company from the economic crunch. But you can only cut staff and spending so far. In the end, a healthier workforce will actually save money and deliver better results. To truly  more...
Marketing Strategies to Reach the Gay and Lesbian Community Learn how to reach this powerful, niche market segment According to the Selig Center for Economic Growth, the gay and lesbian market is the 3rd largest consumer segment with a buying power of $720 billion. This rapidly growing market can be a key revenue source for your company - IF you know how to reach them. Fear and a lack of knowledge of this market segment may be keeping you from creating a  more...
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