A Pc Support eBooks - Training Resources

CIPT Accelerated Course Content This customized Cisco course is a five-day course intended for personnel who will implement, configure, and support a Cisco IP telephony solution. It is a combination of CIPT1 and CIPT2. The course prepares you for installing, configuring, and maintaining a Cisco IP telephony solution. It focuses on Cisco CallManager, the call routing and signaling component for the Cisco IP  more...

Training Program Evaluation This self-paced program is intended for practitioners wanting to measure and report on the impact of their workplace training programs. Do you need to measure the effectiveness of your training programs and report the results in financial or non-financial terms? With this comprehensive program, you will be able to demonstrate the impact of training on productivity, efficiency, quality, customer  more...

Writing Learning Outcomes Many training initiatives serve no useful purpose for the organization. A primary cause of failure is poorly defined course objectives and learning outcomes. This self-paced program is designed for trainers, facilitators, instructional designers and training managers who want to get more out of the training courses they design and conduct. By following this step by step program, you will  more...