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From 123-CBT Computer Based Training
Administrative Professionals Putting Your Best Foot Forward on-line e-learning cbt (computer based)cd rom Administrative Professionals: Putting Your Best Foot Forward As an administrative professional, there are many skills and competencies you must master, ranging from organizational skills to technical aptitude. In order to be truly successful, though, you must also master other essential skills like the ability to gain the trust, respect, and admiration of your boss and colleagues. You must  more...
Talent Management Developing and Engaging Talent on-line e-learning cbt (computer based)cd rom Talent Management: Developing and Engaging Talent Organizations depend on talented employees to help them achieve their goals. But without a talent management strategy focused on keeping these employees engaged, they may be sending out resumes rather than working to achieve those goals. Employee engagement and commitment are key success factors for any organization. This course describes how  more...
Customer Service in the Field on-line e-learning cbt (computer based)cd rom Customer Service in the Field How do you make a good impression when providing customer service in the field? When you meet customers on their turf, your initial meeting forms the basis for their overall impression of you, your abilities, and your company. You can enhance the impressions you make in the field by using a few tried-and-true techniques, including being prepared, practicing  more...
Initiating Outbound Sales Calls on-line e-learning cbt (computer based)cd rom Initiating Outbound Sales Calls Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the  more...
Using Business Etiquette to Build Professional Relationships on-line e-learning cbt (computer based)cd rom Using Business Etiquette to Build Professional Relationships Business etiquette is a fundamental element for building positive professional relationships. Whether it's interacting with colleagues, connecting with clients, or speaking to superiors, understanding the unspoken rules of business etiquette will help establish rapport and build trust. When you show that you recognize the nuances  more...
Administrative Professionals Representing Your Boss on-line e-learning cbt (computer based)cd rom Administrative Professionals: Representing Your Boss As an administrative support professional, every interaction you have with others leaves an impression of not only yourself but of your boss. The ability to represent your boss in a positive and professional light is essential to both your own and your boss's success. This course covers the skills you need to be successful as an  more...
Preparing to Interview on-line e-learning cbt (computer based)cd rom ...valuate candidates accurately and fairly, helps to create a positive impression, and shows that you are professional. It can also help you avoid common errors such as talking too much, or asking close-ended questions that tell you little about the candidate. Proper preparation can help you avoid legal troubles as well. This course covers key issues to consider when preparing to interview. It  more...
Making a Positive Impression in an Internal Interview on-line e-learning cbt (computer based)cd rom ...a Positive Impression in an Internal Interview Interviewing for a new job can be stressful. You can easily get caught up in the anxiety of wondering what the interview questions will be, what answers you should give, and how to leave a positive impression. This can get even worse when the interview is for an opportunity in your current organization, as you try to answers questions about  more...
From Online Training Directory
Interviewing Skills for Job Candidates on-line e-learning cbt (computer based)study at homecoursewareSelf Directed Course description -- Job Candidates will find that this course gives them the A-to-Z of interviewing for a new job. The Strategies and Tips provide specific recommendations for valuable preliminary work, and tools to prepare for the interviewera ™s questions. Key Points will help you promote your best image and create a positive impression. You will learn how to follow up with the  more...
Brilliant Business Writing and Communication on-line e-learning cbt (computer based)study at homecourseware This course helps business professionals write with confidence and precision while learning the principles of effective communication with their own writing coach. What does a business letter say about your company? What does a memo say about you? Countless business professionals are not trained writers, yet they`re expected to write every day, producing letters, proposals, and e-mail messages  more...
From 123-CBT Computer Based Training
Improving Your Image on-line e-learning cbt (computer based) Lee Iacocca. Madeleine Albright. Colin Powell. Are these people who suffer from an image problem? Hardly. Do you think they were born projecting the strong, self-assured images they do? Probably not. Like other powerful leaders in business, government, and the military, they likely received training in how to project, how to impress, how to lead. A confident, positive self image is no less crucial  more...
Administrative Professionals Representing Your Boss on-line e-learning cbt (computer based) As an administrative support professional, every interaction you have with others leaves an impression of not only yourself but of your boss. The ability to represent your boss in a positive and professional light is essential to both your own and your boss's success. This course covers the skills you need to be successful as an administrative professional, including communication skills,  more...
Communicating for Contacts on-line e-learning cbt (computer based) Although the old adage, "It's not what you know but who you know that counts" is not a firm basis on which to build your career, it is true that your ability to build relationships with influential people both inside and outside of your company has definite benefits. You know the importance of creating a good impression and raising your profile with those who can have a positive impact on your  more...
Delivering the Message on-line e-learning cbt (computer based) So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you  more...
Self Development Developing Rapport Through Communication on-line e-learning cbt (computer based)cd rom Self-Development: Developing Rapport Through Communication offers the student an overview of the information required to develop communication fundamentals, enhance connections, and create impact with his or her language. The program details how to communicate effectively in writing, in one-to-one and one-to-many conversations, and through nonverbal cues. The program also details how to make a  more...
Call Center Inbound Customer Service on-line e-learning cbt (computer based)cd rom ...require you to use your skills and leave each caller with a positive impression of your company. Unit 3: Satisfying Customers' Needs (0.5 - 1 hour) Understand the QLC process. Ask your customers appropriate questions. Listen effectively to customers. Confirm a customer's request.  more...
Essentials of Management Succeeding as a New Manager on-line e-learning cbt (computer based)cd rom Essentials of Management: Succeeding as a New Manager equips individuals with the skills needed to transition effectively into their role as a new manager. They learn how to make a positive first impression and what actions will enable them to gain respect as a new manager. In addition, students learn how to maintain control and enhance employee productivity. Learn To  more...
From Serebra Learning Corporation
Initiating Outbound Sales Calls on-line e-learning cbt (computer based) Fifteen seconds doesn't sound like very much time, does it? As an inside sales consultant, you will have a lot riding on what happens in those few seconds. That is usually all the time you have to make a solid, positive impression on your customer. Knowing how to initiate an inside sales call is a key to your success. In this course, you will learn the strategies for dealing with voice mail and  more...
Delivering Your Message on-line e-learning cbt (computer based) So, the presentation is prepared and practiced. Great. But this means nothing to the audience. When you stand there in front of them, all that matters to them is what you look like and what you say. This course is about delivering your message, and the techniques you need to do this. First of all, you have to make a positive first impression on your audience members by how and where you stand, by  more...
Essentials of Management: Succeeding as a New Manager on-line e-learning cbt (computer based) Essentials of Management: Succeeding as a New Manager equips individuals with the skills needed to transition effectively into their role as a new manager. They learn how to make a positive first impression and what actions will enable them to gain respect as a new manager. In addition students learn how to maintain control and enhance employee productivity.  more...
From JED New Media inc.
Recruitment Interview Pitfalls on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Conduct interviews in a professional manner and make a positive impression on candidates. To create a positive experience for you and your candidates, determine the key components of a successful recruitment process, learn how to avoid typical pitfalls, and take note of effective communication techniques. This is a 40-minute online tutorial useful to individuals as well as within a group  more...
Business Card Design on-line e-learning cbt (computer based)study at homegroup study and discussioncoursewareself directedcomputer lab Make a great first impression with your business card. A well-designed business card is an effective selling tool for highlighting the nature and forte of your business. Explore the basics of business card design and get inspired by illustrations of effective use of colors, fonts, designs, and borders. 40-minute online tutorial  more...
Embauchez : les pi ges a viter lors de l entrevue on-line e-learning cbt (computer based) Ce JEDlet d crit plusieurs situations embarrassantes v cues par des candidats. Vous apprendrez a diriger une entrevue d'une fa on professionnelle et a laisser a chacun des candidats une impression favorable de votre compagnie. En effet, vos candidats doivent tre consid r s comme s'ils taient des clients. Enfin, ce JEDlet vous guidera a travers les diverses composantes du processus de recrutement  more...
From VideoCoaching. tv
Presentation Skills on-line e-learning cbt (computer based) Whether communicating one-to-one, or to a large audience, the ability to present your ideas persuasively and effectively is vital. These videos shows you, in logical sequence, how to prepare, practice and deliver a stunning presentation that will achieve your objective and leave behind a positive impression of you with the audience.  more...
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