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From Online Training Directory
ABC+D Principles of Healing
Understand the principles of healing: Activate, Build, Cleanse and Direct Aids.
Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific
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ABC+D Principles of Healing
Understand the principles of healing: Activate, Build, Cleanse and Direct Aids.
Designed for the beginning herbalist, this course will help you understand the principles of healing: Activate, Build, Cleanse and Direct Aids. Being new to herbs you may be confused about when to use cleansing herbs and building herbs. Should you take them together, or at different times? What if you have a specific
more...
Introduction to XML
...ABC`s of XML tagging. Learn to read and write documents in XML, the key to new Web content and e-commerce.
In this self-directed course you learn why XML is becoming a key standard on the Web, how it changes the way you write content, and how XML tags take your text through a maze of software from your desk to the user.
You learn about the critical role of software called a parser that
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...ABC`s of XML tagging. Learn to read and write documents in XML, the key to new Web content and e-commerce.
In this self-directed course you learn why XML is becoming a key standard on the Web, how it changes the way you write content, and how XML tags take your text through a maze of software from your desk to the user.
You learn about the critical role of software called a parser that
more...
From 123-CBT Computer Based Training
Cost Accounting Decisions
Cost accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how cost accounting information is gathered, and how it is used by business professionals to make effective decisions. Topics such as Cost-volume-profit (CVP) Analysis, Standard Costing and Variance Analysis, and
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Cost Accounting Decisions
Cost accounting is an activity that provides financial and nonfinancial information to business managers and other internal decision makers of an organization. This course examines how cost accounting information is gathered, and how it is used by business professionals to make effective decisions. Topics such as Cost-volume-profit (CVP) Analysis, Standard Costing and Variance Analysis, and
more...
Delegation The Delegation Process
...delegation process developed around an easy to understand ABC model. By learning and using the model, learners can become much more effective delegators. Learn To To identify guidelines for prioritizing and grouping tasks To identify key issues to consider when appointing a delegate To identify guidelines
more...
...delegation process developed around an easy to understand ABC model. By learning and using the model, learners can become much more effective delegators. Learn To To identify guidelines for prioritizing and grouping tasks To identify key issues to consider when appointing a delegate To identify guidelines
more...
From Serebra Learning Corporation
Call Center Structures The Call Center Profession
This course describes the functions, structure and key players of a typical call center, and underscores the uniqueness of the profession. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
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This course describes the functions, structure and key players of a typical call center, and underscores the uniqueness of the profession. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
more...
Call Center Operations Performance Measurement
This course describes how the manager must balance the sometimes conflicting interests of the center s stakeholders. It also demonstrates how KPIs (Key Performance Indicators) are applied to evaluate both agent and call center performance. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance
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This course describes how the manager must balance the sometimes conflicting interests of the center s stakeholders. It also demonstrates how KPIs (Key Performance Indicators) are applied to evaluate both agent and call center performance. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance
more...
Call Center Operations Workforce Management
This course describes forecasting, scheduling, occupancy and staffing principles, and explains their impact on the life of an agent and the success of a call center. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.
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This course describes forecasting, scheduling, occupancy and staffing principles, and explains their impact on the life of an agent and the success of a call center. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.
more...
Call Center Operations Call Center Technologies
This course shows how technology can lead to excellence in customer service, through call routing applications at the agent level and performance management tools at managerial level. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.
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This course shows how technology can lead to excellence in customer service, through call routing applications at the agent level and performance management tools at managerial level. Agents who want to progress to an understanding of call center operations, including workforce management, technological applications and performance measurement for both agents and call centers.
more...
Call Center Structures Customer Relationships
This course defines the long-term value of a customer and illustrates how CRM (Customer Relationship Management) principles are applied to recognize, prize and respond preferentially to high-value customers. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
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This course defines the long-term value of a customer and illustrates how CRM (Customer Relationship Management) principles are applied to recognize, prize and respond preferentially to high-value customers. Agents who need an understanding of the fundamental structures and relationships in the call center profession.
more...
Inventory Management
In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick
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In today's economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers' expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective Inventory Management is no longer static- the emphasis is on movement, and quick
more...
Delegation - The Delegation Process
In "Delegation: The Delegation Process " you will learn to implement a delegation process developed around an easy to understand ABC model. By learning and using the model learners can become much more effective delegators.
more...
In "Delegation: The Delegation Process " you will learn to implement a delegation process developed around an easy to understand ABC model. By learning and using the model learners can become much more effective delegators.
more...
From ADIAN Collaborative Resolution Solutions Inc
Difficult people
Difficult people are encountered in every area of life. They can provide a challenge to interact with personally or professionally. This course will include how we typically handle difficult people and general ways we can increase effectiveness. Ten common types are defined, the reasons behind their behavior examined and specific tips to work with them detailed. A discussion of our own
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Difficult people are encountered in every area of life. They can provide a challenge to interact with personally or professionally. This course will include how we typically handle difficult people and general ways we can increase effectiveness. Ten common types are defined, the reasons behind their behavior examined and specific tips to work with them detailed. A discussion of our own
more...
From Lovecchio Consulting
Elements of accounting and management control
To get the basics of general ledger, income statement and balance sheet.
To understand the cash flow, the main economic and financial indicators, etc.
To read the composition of product costs.
Cost controlling is today key to stay on the market. The course helps to identify the more approriate techniques to identify the right metodology for your company.
An overview of ABC costing,
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To get the basics of general ledger, income statement and balance sheet.
To understand the cash flow, the main economic and financial indicators, etc.
To read the composition of product costs.
Cost controlling is today key to stay on the market. The course helps to identify the more approriate techniques to identify the right metodology for your company.
An overview of ABC costing,
more...
From JED New Media inc.
Dealing with Dementia II
Synopsis
Are you responsible for providing care to persons with dementia? Have you ever wanted to prevent defensive and catastrophic reactions before they occur? Developing proactive strategies for minimizing outbursts is essential to the improvement of quality of care in caregiving. The tips and hints on effective communication and prevention strategies provided here can help you to do so.
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Synopsis
Are you responsible for providing care to persons with dementia? Have you ever wanted to prevent defensive and catastrophic reactions before they occur? Developing proactive strategies for minimizing outbursts is essential to the improvement of quality of care in caregiving. The tips and hints on effective communication and prevention strategies provided here can help you to do so.
more...
Dealing with Dementia I
Synopsis
Are you responsible for providing care to persons with dementia? Have you ever had to deal with difficult behaviors and situations when caregiving? Understanding and identifying the symptoms of dementia and developing a specific behavioral management model are essential to the improvement of quality of care in caregiving.
This is the 1st of a two part series. this is a 60-minute
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Synopsis
Are you responsible for providing care to persons with dementia? Have you ever had to deal with difficult behaviors and situations when caregiving? Understanding and identifying the symptoms of dementia and developing a specific behavioral management model are essential to the improvement of quality of care in caregiving.
This is the 1st of a two part series. this is a 60-minute
more...
ABC de una disertaci n eficaz
Este JEDlet presenta algunas t cnicas que ayudan a sobreponerse al temor de hablar en p blico, a presentar las ideas claramente, a emocionar y a convencer a un p blico... en una palabra, a hacer exposiciones eficaces y convincentes.
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Este JEDlet presenta algunas t cnicas que ayudan a sobreponerse al temor de hablar en p blico, a presentar las ideas claramente, a emocionar y a convencer a un p blico... en una palabra, a hacer exposiciones eficaces y convincentes.
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L'ABC d'une pr sentation efficace
Ce JEDlet pr sente quelques techniques qui aident a surmonter la crainte de parler en public, a pr senter des id es clairement, a toucher et a convaincre un public en un mot, a faire des pr sentations efficaces et convaincantes.
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Ce JEDlet pr sente quelques techniques qui aident a surmonter la crainte de parler en public, a pr senter des id es clairement, a toucher et a convaincre un public en un mot, a faire des pr sentations efficaces et convaincantes.
more...
