Online Able eLearning - Training Resources

The Free-Lance Writing Toolkit The Toolkit is designed as a creative approach to help the learner design, implement, and practice his/her objective to become a successful free-lance writer. Using an easy to remember six-step approach, the learner will be able to build a reputation as a successful free-lance writer. This approach is invaluable to the learner as he/she becomes immersed in the process of acquiring and  more...

The Power of Animation: Learn Flash in Five Days ...s of Flash 5. Students will become familiar with, and be able to use the Flash 5 interface, as well as the tools and panels associated with this interface. Basic animation techniques and skills will be learned, as students learn how to create, edit, and export their own Flash movies! Whether you are simply looking to have some fun and explore the world of animation, or want to expand your  more...

Strategic Thinking ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Team Management - Enabling Teams ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Team Management - Leading Teams ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Team Management - Team Participation ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Teams Management - Managing Team Conflict ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

So You Wanna Be A Java Programmer You will get started on the Java track, with a good start, your leraning curve will be shortened significanly, you will be able to proceed effectively in learning & in using the skills.  more...

A Foolproof Method for Conduting a Job Search ...tion you need to uncover the hidden job market. You`ll be able to design a job search plan, customized to your individual needs, to give you maximum results in the shortest time. You`ll learn how to apply the three R`s of successful job searching: Research, Rusing and Recruiting. You?ll learn how to conduct an effective online job search and jump start your search with links to hundreds of the  more...

Learn How to Write the Kind of Cover Letter That Gets Results A highly effective writing approach that increases the chances of getting your resume reviewed. The main objective of this course is to equip you with a proven method and persuasive writing technique that gets results. The course, ?Learn How to Write a Cover Letter That Gets Results? is designed for individuals who want to get a potential employer to take action and give your resume thoughtful  more...

Creating Popular Web Content (Master Class)-Self Directed ...opulate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of  more...

Effective Business Presentations Using Flash ...resentations. Students will become familiar with, and be able to use the Flash 5 interface, as well as the tools and palettes associated with this interface. As the student develops his skills, he will learn how to create, edit, and export his own Flash presentations and demos! This class will culminate in the student?s creation of his own business presentation or product demonstration. Basic  more...

Introduction to ISO 9001:2000 ...he course is packed with practical ideas that you will be able to put right to work in your organization. Interactive exercises familiarize you with the standard. You may work at your own pace to understand how ISO 9001:2000 will affect your company. This course takes approximately 2 hours to complete. After you place your order, you will receive a user name, password and log-in instructions.  more...

Cisco CCNA Internetworking Technologies 1 ...rnetworking. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit explains the evolution of networks from the traditional host-based architecture to the global internetworking architecture of today. The unit also describes the various organizations that set standards for  more...

Cisco CCNA Monitoring and Security ...etween them. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the concept, purpose, and operation of the Access List. It explains two types of Access List, the Standard Access List and the Extended Access List, and the differences between them. The unit also  more...

Cisco CCNA WAN Protocols HDLC, PPP ... topologies. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the various WAN services, such as Frame Relay, ISDN, and X.25. It explains the connection parameters provided by a service provider in the assigning of a connection to a subscriber, defines  more...

Cisco CCNA WAN Protocols-Configuring X.25 ...able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the features and functions of X.25. In addition, you will become familiar with the concept of packet switching as well as with the features of two types of virtual circuits. You will be presented with information that describes the need for Address  more...

Cisco CCNA Configuring Frame Relay and ISDN ...able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces the features of Frame Relay technology. In addition, the unit defines the Frame Relay terms associated with bandwidth. It examines the process for transmitting data from the source to the destination over a Frame Relay network. Frame Relay terms, such as  more...

Cisco CCNA LAN Switching ...able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the history of networking and communication. The unit covers the Data Link sublayers, Logical Link Control (LLC), and Media Access Control (MAC). The LLC sublayer uses the connectionless and the connection-oriented services that bridge the MAC  more...

Java 2 -- Building Graphical User Interfaces ...f radio buttons by using the checkboxGroup classes that enable you to select one and only one check box in a group. This unit also covers defining a Choice class, which is used to create a pop-up list. Also, this unit will cover the List class that provides a compact, multiple choice scrolling selection list and its methods. You will also learn about TextArea classes that are needed when a  more...

Java 2 -- Advanced Java ...arn about the functions of the Locale class. You will be able to identify the classes involved in localizing resources. Finally, you will learn to write programs using the methods of the Calendar class and the TimeZone class. The fourth unit explains the component model and the relationship between JavaBeans and Java. The unit describes the basic structure of a Bean. It also covers the  more...

Java 2 -- Advanced Enterprise Java ... interfaces in the java.sql package. Finally, you will be able to write the code for adding, updating, and deleting records from a database. The second unit explains native methods and the procedure for invoking a native method. It explains how to write the native method implementations in C or C++. The unit also describes the Java Native Interface (JNI) and its methods. You will learn to  more...

Flash I: Mastering the Tools ...animations when you are finished this course. You will be able to interact with other students in online forums so that you can learn from the ideas and insights of others. Welcome to our Flash I: Mastering the Tools course Welcome to our Flash I: Mastering the Tools course. Flash MX is a multimedia application that will allow you to create powerful and eye-catching applications,  more...

Cisco CCNA Internetworking Technologies 2 ...ed in a Wan. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit describes the second and third layers of the OSI reference model, the Data Link layer and the Physical Layer. It describes functions include physical addressing, network topology, error notification, sequencing  more...

Cisco CCNA Router Configuration Basics ... management. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces you to the internal components of routers. You will learn about the information stored by the different router components and about the LAN and WAN interfaces on a router that provide network  more...

Cisco CCNA TCP/IP Addressing on CISCO Routers ...rence model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit describes various layers present in the TCP/IP protocol suite. The TCP/IP protocol suite maps roughly to the OSI reference model. In this unit, you will learn about the Application layer protocols. This unit  more...

Cisco CCNA IP Routing Concepts ...rence model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) In this unit, you will learn about the routing process, which determines the best path to destination networks for incoming packets. You will also learn about the addressing schemes of several Network layer protocols.  more...

Cisco CCNA IP Routing Configuration ...ocol (IGRP). This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate (CCNA). This unit defines static and default routes, lists the commands that can be used to configure static and default routes, and discusses the advantages of static routes. Routing tables are also defined in this unit. The  more...

Cisco CCNA IPX Routing ...rence model. This course is one of twelve necessary to be able to pass the qualification exams to gain the IT industry certification Cisco Certified Network Associate. (CCNA) This unit introduces IPX/SPX protocol suite, explains the protocols that constitute this suite, and maps the Novell IPX protocol suite to the OSI reference model. This unit also describes the communication process between  more...

Creating Popular Web Content (Master Class) ...opulate the web. Become a versatile Web writer or editor, able to handle whatever your boss throws at you. Develop a deep portfolio to show future employers and clients You?ll see how each genre has evolved as a virtual conversation between thousands of users, and thousands of writers, over time. Each element in the standard structure responds to a particular type of question asked by a lot of  more...

Writing for Business Professionals ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

The Internet - Applying the Basics to your Business Conducting business research through the Internet Module 1. Introduction to the Internet In this module, the basics of starting out on the Internet are explained,especially for those participants who have never used a computer before. It is user friendly and in easy to understand language, so it is not confusing to the participants. The basic language of what the Internet is, what are search  more...

The Entrepreneurship Certificate in Marketing Mastery Program ...ls that are needed to transform it into a real and sustainable business. Students will be given an opportunity to work on their own business concepts. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for  more...

The Trump Way to Wealth ...ngle day.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. The Trump Way to Wealth A Trump U Course The Trump Way to Wealth is an online series of seven  more...

The Art of Professional Telephone Communication ...se the telephone you are at the disadvantage of not being able to see your customer. There are verbal skills and strategies you can use to turn the telephone into a selling advantage. Tuning in to key words will indicate buying style and presentation preferences. You want to know how to ?read? your customer with those key words. Your use of both incoming and outgoing voice mail affects the  more...

The Art of Active Listening ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Starting and Growing a Business on the Internet Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Starting and Growing a Business on the Internet involves many things, many processes. In order to be successful online, there are certain steps that must be followed. Such steps include recognizing what type of business is best to  more...

Supply Management Contract Writing ...oes not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Supply Management Contract Writing You?ve noticed the changes in purchasing over the past few years, haven?t you? The changes that have purchasers doing less order processing and more contracting and relationship building with suppliers? This new role  more...

Soft Skills Using MS Office Applications ...g covers sentence and word choice so the students will be able to determine the most effective and appropriate words to use, as well as sentence length. The last section teaches Time Management Skills Using Outlook 2000. It`s designed to show students how to use Outlook`s tools, such as the journal, tasks, notes, reminders, the calendar, and the Rules Wizard to plan their time. However, tips on  more...

Six Sigma Black Belt Personal Training Library ...s-FMEAs (PFMEAs). By completing this training you will be able to effectively participate on an FMEA team and can make immediate contributions to quality and productivity improvement efforts. (3 Units; 3 Assessments; Approximately 7 hours of training.) The Advanced SPC course will help you develop a comprehensive understanding of advanced statistical process control techniques. Training topics  more...

Scaffold Safety Training Program ...afety training program, you won t wonder about your portable scaffolding capacity. Welcome to Scaffold Safety Training Program Do you remember building giant structures with Erector Sets, putting together tiny pieces of metal and then piling all your other toys on them to see how much they could hold? With our Scaffold Safety training program, you won?t wonder about your portable scaffolding  more...

SalesPlus ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Savings Strategy Development ...oes not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Savings Strategy Development Your CEO wants to know: "Are you executing a cost savings strategy or are you just 'winging it'?" Could you respond by producing a top-notch written strategy? If not, the highly personal and interactive online class "Savings  more...

Senior Professional In Supply Management (SPSM ) Certification Program ...ngraved glass award. Frequently Asked Questions Will I be able to work at my own pace? Yes. The online format of the instruction method allows you to proceed according to your own pace. Your personal schedule governs your completion time. The material is available on demand online.Are there any required books for the course? No. The courses are completely online and you will also receive a  more...

QuickBooks Pro 2008 ... your products, invoice customers, process accounts receivable, work with bank accounts, and accounts payable. The user is given 1 year access to this course. You may complete it as quickly as you care to, however be diligent to understand and apply the new knowledge in a satisfactory manner. QuickBooks Pro 2008 Quickbooks Pro 2008 is small business accounting software. With Quickbooks, you  more...

QuickBooks Pro 2005 ...rate purchase orders and invoices to grow your business Enable your company to use all the features QuickBooks has to offer Enroll today in this course to start your learning. Frequently Asked Questions How long will it take me to complete the course? The amount of time it takes to complete the course is dependent upon the time you are able to spend in study. The actual length of the video  more...

QuickBooks Pro 2006 ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length. Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you  more...

Professional Bar Management Mastery Level Certification ...If you don?t know what a bartender needs, you will not be able to purchase the proper tools. If you don?t know how they work, then you will not know which POS system is best. If a bartender doesn?t show up for work, you cannot fill in. If you don?t know how to bartend, you cannot properly interview and hire your staff of bartenders. The few hours you will spend on learning to bartend will be  more...

PowerPoint 2000 ...elements. In working with Slide Masters, students will be able to try out different design templates and change placeholders to customize their presentations. Additionally, students will learn how to add clip art and tables before finalizing and viewing their presentations. As students become more advanced, they will use masters, templates, and animation features, as well as learn how to  more...

PowerPoint 2000 Level 1 In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In this course, students will become familiar with the basic features of Microsoft PowerPoint 2000, including creating presentations and working with visual elements. In working with Slide Masters, students will be able to try out  more...

Pharmacy Technician Career Training Program ... submit these for grading. Your instructor is always available by email to answer your questions. Questions will be answered within 24 hours 7 days a week. Using state-of-the-art training techniques, computer technology and teaching methods we are able to deliver absolutely the best course to our students. Our instructor makes learning this material fun and easy! Here are descriptions of just  more...

Phlebotomy Technician Career Training ... specimen collection. Upon completion, students should be able to demonstrate competence in the theoretical comprehension of phlebotomy techniques. This course will cover the classroom portion only. Labs and externships are not part of the online program. For more details contact the Continuing Education program. Phlebotomy Technician Career Training This comprehensive course provides  more...

Powerful Negotiation For Successful Buying ...oes not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Powerful Negotiation For Successful Buying Have your suppliers figured out how to neutralize your negotiation strategies? Most savvy sellers go through negotiation training at least yearly. Unless you?ve been just as diligent at improving your negotiation  more...

Office 2000 Introduction ...and work with visual elements. They will work up to being able to try out different design templates and change placeholders to customize their presentations. Sending, receiving, and managing e-mail messages are some of the basic features that are taught in Microsoft Outlook. Students will also learn how to use the Calendar to schedule appointments. Building off of Outlook is a course on time  more...

Microsoft Excel XP Certification Our Excel XP gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. Welcome to Microsoft Excel XP Certification Our Excel XP gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. You'll be able to easily analyze data with charts, Microsoft PivotTable views and  more...

Microsoft Project For Purchasing Professionals ...u'll also learn project management principles that will enable you to successfully manage complex procurement projects and meet aggressive deadlines. You will need a copy of Microsoft Project 2000 or later. You can order a FREE evaluation copy of the software from Microsoft's website. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from  more...

Microsoft Excel 2003 (Levels 1-2-3) Our Excel 2003 gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. Microsoft Excel 2003 (Levels 1-2-3) Our Excel 2003 gives you the comprehensive tools to create spreadsheets and share them on the Web for universal viewing and collaboration. You`ll be able to easily analyze data with charts, Microsoft PivotTable views and  more...

Microsoft Excel For Purchasing Professionals ...rse "Microsoft Excel For Purchasing Professionals" will enable you to perform sophisticated purchasing analyses through exercises that are based entirely on the situations that you face in your purchasing work. The student can complete their course of study within anytime frame as long as it does not exceed 60 days from the stamped start date. Reasonable time should be given to digest all  more...

Market Leadership in an E-Commerce Age ...udy of the principles of e-commerce. The students will be able to apply their understanding to organizational and life situations. Participants will work with the assumption that e-commerce and the information age have permeated every aspect of their daily lives. The course is expected to raise that awareness through self-assessments and begin to look at the mechanisms and processes of this  more...

Manufactured Housing Appraisal/Valuation Course ...rtification. Successful completion of this course will enable the graduate to prepare for various exams that may lead to becoming a Certified Manufactured Home Appraiser. You will learn to complete appraisals for Bankruptcy Attorneys, testify at bankruptcy hearings, and for other Manufactured Home appraisal purposes. The successful applicant will also be able to work independently or with  more...

Mastering Purchasing Fundamentals ...oes not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Mastering Purchasing Fundamentals If you are new to purchasing, are you ready for the many challenges you'll face in the months ahead? The highly personal and interactive online class "Mastering Purchasing Fundamentals" walks you through the purchasing  more...

Learn HTML All By Yourself- Advanced .... In this course you will also create basic and advanced tables. Tables are great for summarizing large amounts of information and for structuring data. This course will teach you how to add a table to your web page. Frames are also becoming increasingly popular and a whole week is devoted to creating multiple frames on a web page. Finally, we conclude this course with an extensive look at  more...

Learn How To Write Effective Persuasive Written Communication Perfect short course for those seeking to persuasively communicate with their audience through written communication. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to  more...

Learn How to Write Persuasive Web-Based Text The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is specific to web-writing and is unique. It is designed specifically for content developers and practitioners who want to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are  more...

ISO 13485 Medical Devices General Employee Training ...stently meet customer (and regulatory) requirements applicable to medical devices and related services. This standard includes unique clauses for medical devices and excludes some of the requirements of ISO 9001 that are not applicable. Therefore, conformance to ISO 9001 does not imply conformance to 13485 and vice versa. They must be independently certified. ISO 13485 is primarily concerned  more...

ISO 9001:2000 General Employee Training ...o: Fulfill the customer's quality requirements Meet applicable regulatory requirements enhance customer satisfaction achieve continual improvement of its performance in pursuit of these objectives. After you place your order, you will receive a user name, password and log-in instructions. You will log-in and work through our interactive training for approximately 1/2 hour. The training  more...

Internet Explorer 7 Series ...ook and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. The student will have access to this course for 1 year. This self-directed course can be completed within 90 days or sooner depending on time and learning capabilities of the student. Welcome to Internet Explorer 7 Series  more...

HTML Lessons in Web Page Design - 10 Week Facilitator Led ... produce the best possible self-learning HTML course available today. The many examples are clear and easy to follow. Each week, you are e-mailed a new lesson which includes an assignment that you complete over the next 7 days. At that time or within the week, the solutions are e-mailed back to the facilitator to be marked. By the time you finish this ten week course, you will have a very firm  more...

How To Master Business Writing This series teaches the writing skills learners will need to effectively communicate in a business setting. They`ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. How To Master Business Writing This course provides students with a review of the skills needed to write effective letters, memos, minutes,  more...

HTML 4 ...to complete the course is dependent upon the time you are able to spend in study. The actual length of this interactive online video instruction is close to 12 hours. However to maximize the learning experience, that interactive online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular  more...

Expert Certificate Course in Medical Terminology ...nts are given instant access to the online course and are able to being their course of study. As you progress other materials will be shipped to you. Welcome to our Expert Certificate Medical Terminology course Learning medical terminology is like learning any foreign language. Along with the vocabulary, you need to learn how complex words are formed, and their origins. Our Expert medical  more...

Expert Certificate Course in Medical Transcription with Work Placement Program ...nts are given instant access to the online course and are able to being their course of study. As you progress other materials will be shipped to you. Welcome to our Expert Certificate Medical Transcription course This is our most comprehensive MT course, with 50% more dictation practice than our Advanced - a total of 2880 minutes of doctor-dictated reports to give you 288 hours of practice  more...

Expert Purchasing Management ...oes not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Expert Purchasing Management Are you a purchasing manager who worries about balancing the many demands of your leadership role? You're not alone. Today's companies are expecting more than ever from their purchasing managers. And today's environment is  more...

Excel 2000 MOUS ...ppearance, and manipulating charts. Students will also be able to apply the advanced features of Excel 2000 to work with records and ranges; sort, outline, and filter lists; and import and export data. This course familiarizes students with many features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts.  more...

Excel 2000 ...ng charts. As students become more advanced, they will be able to work with records and ranges, sort records, outline and filter lists, and import and export data. This course familiarizes students with the basic features of Microsoft Excel 2000, including entering text and formulas, moving data, formatting worksheet appearance, and manipulating charts. Beginning with opening a workbook,  more...

Database Design Concepts ...mplement a simple relational database. The course is suitable for all kinds of audiences, as it starts with the very basic concepts of database design and presents the subject in an easy manner. Coursework focuses on the real-life implementation of database solutions and on practical design and administration skills. By the end of this course you will be able to successfully design and  more...

Customer Service Plus ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Database Management ...urse is 10 weeks and is self-paced. An instructor is available to answer questions about your database projects. This course provides you with hands-on experience using Microsoft Access 2002. There are several database projects that stimulate hands-on learning and research. All course work and time frames for completion will need to be met according to the guidelines stated for this course.  more...

Crystal Reports XI ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 12 hours (including the hands-on practice simulations). However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as  more...

Crystal Reports 8 This self-paced interactive course will give the student in-depth knowledge of Crystal Reports 8 and all of its functionality. One of the greatest challenges in working with data and databases is creating useful, effective, and efficient reports that people will use to enhance the business capabilities of their companies. Upon completion of this course, the student will be able to quickly create  more...

Customer Astonishment: The Commitment to World-Class Customer Care ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

CSS ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you  more...

Copyright Basics for Librarians ...able the student to better understand copyright and make decisions based on solid baseline information, not rumor or possibly erroneous "common knowledge". Copyright Basics for Librarians Copyright is a hot topic in librarianship and commerce. Knowing what copyright entails and how to deal with the most basic copyright situations in library can help you avoid common copyright mistakes. After  more...

Build a Powerful Branding Strategy--Instructor-Led ...t market.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Build a Powerful Branding Strategy--Instructor-Led A Donald Trump Course- In this course, you`ll learn  more...

Build a Powerful Branding Strategy--Self-Directed ...t market.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much time is needed to take this class. As an extra added value, registered students will have unlimited access to course materials for 12 months from the day of enrollment. Build a Powerful Branding Strategy--Self-Directed A Trump U Course In this course, you`ll learn how to  more...

Basic Internet Specialist Certificate ...ill be automatically sent to a web page where you will be able to download your copy. In case something happens and you are not forwarded to the download page it is located here: http://courses.creatingwords.com/download.htm.Recommendations: Those students who successfully complete this program will be encouraged to take the Advanced Level Certifications program which will be offered in  more...

Bartending to the Max-Online ...se emphasizes ethics and customer service, which is invaluable knowledge for anyone who works in a bar or restaurant. The class is extremely beneficial to bar owners, managers, waitresses and novice bartenders, also. Hollywood bartender Kellie Nicholson has condensed over twenty-five years of experience into a course that will give you the confidence to step behind a bar anywhere. Serving  more...

Basics Of Smart International Procurement ...oes not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. Basics Of Smart International Procurement Are you responsible for increasing your organization?s international procurement and don?t know where to begin? International procurement is a challenge. Buying internationally is much more complex than buying  more...

Bartending the Easy Way-Online ...esperson, a customer service expert and an honest and valuable employee, skills that will help you succeed throughout life. The lessons taught are extremely beneficial to managers, waitresses and novice bartenders, also. Bartending the Easy Way-Online For those who are serious about becoming a professional bartender, this course could be completed in 1-2 weeks. All aspects of the business are  more...

AutoCAD 2006 2D ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 12 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you  more...

AutoCAD 2006 3D ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you  more...

AS9100 Aerospace Standard General Employee Training ...onsistently provide product that meets customer and applicable regulatory requirements. Customer satisfaction is increased through the application of the system and using a process approach for continual improvement of the system, much like ISO 9000. After you place your order, you will receive a user name, password and log-in instructions. You will log-in and work through our interactive  more...

Adobe PhotoShop CS ...echnical information and complex concepts so that you are able to quickly understand and apply his training. His engaging personality and technical expertise have made him one of the top-rated computer trainers anywhere. You will come away well prepared to fully utilize today?s up-to-the-minute computer technology to enhance your on-the-job effectiveness. Harold?s expertise in software  more...

Adobe PhotoShop CS to CS2 Upgrade ...echnical information and complex concepts so that you are able to quickly understand and apply his training. His engaging personality and technical expertise have made him one of the top-rated computer trainers anywhere. You will come away well prepared to fully utilize today?s up-to-the-minute computer technology to enhance your on-the-job effectiveness. Harold?s expertise in software  more...

Advanced Certificate in Technical Writing ...learning needs. Students enrolled in this program will be able to choose from over 20 different topic areas specific to Technical Report Writing and work with a seasoned Senior Technical Writing Practitioner/Educator who will serve to help guide and administer the program. Open to new and existing technical writers and those seeking a new career track. No perquisites required. Course can be  more...

Accounting In An Hour ...you?ll never achieve your career expectations if you?re unable to answer questions like these with confidence: What does EBITDA mean? Why is budgeting so important? What is the difference between cash flow and profitability? What is the difference between an Income Statement and a Balance Sheet? If you?re unsure about even one of those questions, that confirms you?re not able to contribute as  more...

Accelerate your Business Growth--Instructor-Led ...able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials. Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much  more...

Accelerate your Business Growth--Self-Directed ...able to adapt and change your competitors will. Only the innovative survive. In this course, learn to grow your business with new products and services. Professor Don Sexton of Columbia University Business School will show you how -- with real-world examples and video tutorials.Students may complete this course within a reasonable period of time. Contact Hours give an indication of how much  more...

5S TRAINING ...eaning up your area it is a discipline that truly can enable you and your organization to achieve greater results. You have access to this online course for 1 year but can complete it as quickly as you care to. We estimate that you could take up to 24 hours to complete this course but many students take much less time. 5S TRAINING 5S is more of a people process than it is a manufacturing  more...

7 Steps to A Lot More Sales ...thin their business. Upon completion participants will be able to implement the 7 STEPS and new bonus step on Internet Marketing to unlock the hidden sales opportunities discovered for exponential increases in sales and profits of 25%-100% or more in as little as 60-90 days without spending more money on traditional advertising! The course has proven to create sales and profit increases in  more...

5 Steps to Effective Persuasive Business Communication Get quick results with this proven method and technique. The main objective of this course is to equip you with a proven method and persuasive writing technique. This course is designed specifically for anyone who wants to get the "target audience" to take action or shift their opinion or point of view. Since no one can be expected to change their mind or take action if they are not predisposed  more...

14 Purchasing Best Practices ...oes not exceed 60 days from the stamped start date. Reasonable time should be given to digest all relevant course lessons and materials. 14 Purchasing Best Practices Wouldn't it be great if you could implement the purchasing best practices that are used by the world's top corporations? Do you think it is impossible because your existing staff is so busy and you don't have the budget to hire an  more...

QuickBooks Pro 2007 ... your products, invoice customers, process accounts receivable, work with bank accounts, and accounts payable. In the advanced level, you can learn additional features such as customizing Quickbooks, working with various Quickbooks accounts, creating reports, creating and use graphs, dealing with taxes, payroll, tracking jobs, writing letters, and synchronizing with client management software.  more...

Dreamweaver MX 2004 ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the video instruction is close to 6 hours. However to maximize the learning experience, that video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length.Will I be able to work at my own pace? Yes. The modular format of the instruction method allows you  more...

Delegation - Leveraging Through Others ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Basics of Organizational Communication ...to complete the course is dependent upon the time you are able to spend in study. The actual length of the online video instruction is close to 3 hours. However to maximize the learning experience, that online video instruction is broken into many smaller topic segments that tend to be 10-15 minutes in length, and many have optional activities as well.Will I be able to work at my own pace? Yes.  more...

Adobe Flash CS3 Professional: Essentials Adobe Flash CS3 Professional: Essentials Ranging from casual hobbyists to the most seasoned professionals, our users quickly learn new software applications and broaden their knowledge of programs currently used. Narrated in an entertaining format by industry experts and leading authors, our video-based software training titles are critical tools for anyone wanting to learn tips, techniques, and  more...

Business Writing Basics Course description -- You know what you want to say, but how do you say it? Do you even know the proper format to use for a memo, business letter, etc.? Writing is a part of everyday life, particularly in the work setting. This course will help you avoid common grammar and spelling blunders and outline ways you can make your writing more persuasive and professional. Once you`ve learned the simple  more...

Balancing Work and Family Course description -- Although most people must work in order to live, it is family that makes life worth living, and ita s important to be able to balance the requirements of these two major efforts in order to satisfy our personal needs. This course has tools and techniques for identifying basic values and assuring that efforts and time are spent in ways that bring the most reward and  more...

Negotiating to Mutual Benefit The key to being a skilled negotiator is understanding the difference between negotiating and giving money away. This course demonstrates the stages and rules that will gain you a win/win solution, and with it long-term business. If you follow the guidelines set out here, you will be able to handle customer strategies and still close the deal on terms that keep both your company and your customer  more...

Sales Communications Foundations William Safire, a columnist for the New York Times, said, "To communicate, put your thoughts in order; give them a purpose; use them to persuade, to instruct, to discover, to seduce." This is true especially for the sales professional. As a sales professional, you are a professional persuader. You must possess the communications skills to effectively instruct your prospective customers and help  more...

Views on Organizational Change ...l. But, to a large extent, organizations change in predictable ways and for predictable reasons. Similarly, the ways in which people respond to change tend to follow predictable patterns. Being able to think of yourself as part of this larger picture is a big help when you set out on a journey of change. "Views on Organizational Change" gives you an insight into the basic principles that drive  more...

Developing Excellent Time Management Habits ...the way you do things. For this to happen, you need to be able to develop good time management habits and avoid bad ones. An effective use of time also involves managing your environment, managing your use of technology, and managing the time-wasting activities of people around you. Today we are often overwhelmed by the amount of paperwork that crosses our desks, or the number of e-mails that  more...

Elements of Marketing Strategy You want to develop a powerful, and well-documented marketing strategy in order to get your new product or service approved. This course is designed to give you a strong start in developing your marketing vision, direction, and ultimately a plan. You'll get an overview of the key factors encompassing the broad scope of strategic marketing. You'll be able to discuss cost structures and their  more...

Developing Fundamental Critical Thinking Skills ...but regardless of position or industry, you do need to be able to analyze, reason, and communicate effectively. These and other critical thinking skills are increasingly consequential as organizational planning and decision making become more distributed and reliant on written and verbal communication factors. Developing Fundamental Critical Thinking Skills coaches you through the acquisition  more...

Problem Performance Identification ...identifying problem performance and a manager needs to be able to appreciate the differing points of view. Specifically the distinction between conduct and performance is crucial, because the responses to them need to be different. Another facet of the effective management of problem performance lies in identifying the causes of problem performance. There are performance problems that result  more...

Problem Performance Improvement ... performance problem. It is essential that the manager is able then to apply three techniques to support the under achieving worker. These are to use a specific training program to resolve the problem, to appoint a coach to support the worker and to apply rigorous supervision techniques to help the worker to improve. Sometimes though a manager needs to be aware that the individual worker does  more...

About 360-Degree Performance Feedback Are you ready for a change in the way your company evaluates and develops its management staff? Perhaps you are dissatisfied with the effectiveness of your current efforts to help your managers work to their potential? The 360-degree performance feedback process may be the solution to your needs. Although the use of 360-degree feedback is relatively new (approximately ten years old), public,  more...

The Coaching Skillset At its simplest, a coaching session is a conversation, a dialog between coach and coachee, and so all coaching interventions depend totally on communication. Within that simplicity however, are layers of subtle interaction, which a coachee needs to be aware of, alert to what both "sides" of the conversation are actually communicating--verbally, visually, and vocally. The first requirement for a  more...

Facilitating Meetings and Work Groups ...ating and the inherent group characteristics, you will be able to prepare for the meeting, establishing clear expectations and a realistic agenda. You can also determine if you are a match for this assignment, or if it would be better to find someone else. You will learn techniques to start and end meetings for groups of various sizes and purpose. By learning why, when and how to intervene in  more...

Managing Contingent Workers Contingent workers (on-call workers, independent contractors, workers provided by contract firms, and temporary help agency workers) are different than permanent employees in their expectations, roles, commitments and legal status. That means you need to manage them differently than you do full-time, core employees. This course will examine various aspects of successfully managing contingent  more...

Legal Pitfalls Regarding Independent Contractors Managing workers is a crucial component of your success as a manager. But not all workers are created workers. Some are employees, others are nonemployees, or independent contractors. This is an important distinction, because your company's obligations differ depending upon how workers are classified. Misclassification can result in stiff fines, penalties and back pay and benefit liability. This  more...

Working with Temporary Agencies ...an be the difference between high productivity at a reasonable price and inefficiency regardless of price. To efficiently manage peak time and special project staffing requirements, you need to be able to work with temporary agencies. This course will develop your skills at using temporary agencies to meet short-term staffing requirements. Applying these important strategies will help you hold  more...

Customer Satisfaction Analysis and Implementation ...elf is best conducted by your statistical team, you'll be able to use survey results more effectively if you understand how key analytical tools are applied.In this course, you'll examine how to transform data into information that can be acted on. You'll learn the tools of basic statistical analysis as well as those that show relationships and allow you to plan improvements. Equally important,  more...

Customer Service Procedures ...easingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to provide accurate documentation, and how to handle difficult customers. This course helps to prepare  more...

Managing the Quality of the Customer Support Service Center ...icant challenge to your company. If the support center is able to deal with incidents efficiently, your company can benefit enormously. Reputation and customer satisfaction can be restored and procedures can be established to recognize and prevent future incidents. This course examines the processes involved in incident management and how a support center can use them to best effect. The course  more...

Establishing Team and Customer Relationships This course will familiarize the learner with the underlying benefits and skills needed to establish team and customer relationships. Teamwork is a critical component of a Support Center. This course looks at the individual responsibilities of each team member, as well as the team as a whole. It also addresses the role of strong leadership in building and maintaining successful teams. In a  more...

Interacting with the Customer ...easingly dissatisfied customers. Organizations need to be able to address the needs of customers in an effective and efficient manner. This course is intended to show the proper procedures and processes needed to provide effective customer service: how to properly support a customer, how to overcome communication problems, and how to use active listening. This course helps to prepare learners  more...

Using Surveys to Measure Customer Satisfaction ...this accurately and appropriately with the resources available to you.The first lesson explains why it's imperative that you have firm objectives for the survey in mind before you embark on a project to measure customer satisfaction, whether this is being conducted in-house or by outside consultants. Not only must you measure the right areas--you must also have a system in place that will allow  more...

Bridge the Expectations Gap You have to be prepared to walk a mile in their shoes to understand more fully what customers experience when they deal with your company. There's nothing more effective in emphasizing the gap between what you believe their experiences to be and their realities than thinking and acting like a customer. This course takes you through several processes for doing exactly that, and you'll be shown how  more...

Customers Confrontation and Conflict ...ypes of potentially confrontational situations. You'll be able to identify elements of emotional response that interfere with good customer service. Staying cool, calm, and customer-connected is a critical learning objective for this course. Develop communication skills that defuse customer complaints. Learn and differentiate the best methods to handle difficult customers in person and over the  more...

The EXCEL Acronym Instilling Service Excellence ...ght questions in the right way. It's a great relief to be able to say, "Case Closed" when there's a problem area with a customer. But it takes planning and proactive thinking to stay ahead of trouble-spots, and in the "C" topic, this course gives you the steps to close off problematic customer issues by anticipating them. The next letter is "E" for EMPOWER YOURSELF, one of the most crucial  more...

The Customer s Voice ...plore the five key expectations dimensions, and you'll be able to assess your workplace in terms of meeting client needs. And you don't have to be James Bond to "gather intelligence" on your customers. By completing this course, you'll be able to master methods of compiling customer data and input. The final step in "hearing" your customer is creating compatibility. Explore how to align your  more...

Making Telephone Calls Count ...derstood? By fine-tuning your listening skills, you'll be able to deliver truly superior customer service. Different customers have different communication styles. By tuning into each customer's communication style and responding appropriately, you'll make stronger connections and build better rapport. In today's automated world, sometimes, just the act of getting a human being on the other end  more...

Establishing a Relationship with Internal Clients Even if your clients are internal to your organization, you still need to spend time getting to know them, and understanding what it is they require from you.When you are dealing with internal clients, there may be a temptation to think you know everything about them, and about the project. This course will stop you from making that mistake. It will enable you to understand your clients' needs  more...

Corporate Culture Building the Service Foundation ... corporate culture, and how it impacts service. You'll be able to identify on-the-job issues that are barriers to service excellence. Simple, but effective, exercises will enable you to differentiate between a healthy corporate culture, and an unhealthy one. At the completion of this course, you'll be able to develop a step-by-step action plan that sets the tone for an organization that prides  more...

The Fundamentals of Exceptional Customer Service You've seen the ad campaigns that boast, "Customer satisfaction guaranteed." But in today's marketplace, satisfaction isn't enough. This course is designed to take your goals beyond merely satisfying the customer to creating customer loyalty. The training takes aim at outdated modes of thinking, and establishes the building blocks for a service mentality that increases customer commitment, not to  more...

Available Presentation Resources ...dependent on them. You need to know what visuals are available to you, and be able to determine which one suits a particular need. You need to know what makes a successful visual. Finally, you need to be able to use PowerPoint and other software packages appropriately, with a clear idea of what they can do. Some presenters are afraid of questions from the audience because they seem to represent  more...

Managing Your Anger ...age your anger so that you will be less angry and will be able to channel your energy into more constructive activities. You will learn the three stages of managing your anger and techniques that will be useful for preventing your anger from getting out of control. This series provides techniques that a motivated person can use to deal with manageable anger. These techniques do not replace  more...

Business Etiquette for Supervisors ...able to energize their employees to give their best efforts. Other supervisors have to engage in a battle of wills to accomplish the simplest tasks. What's the difference? According to a 19th-century management thinker, a supervisor: "has the power to make employees happy or unhappy; and to make their jobs a pleasure or a burden. A supervisor's power lies in words and looks, things so  more...

The Process of Interpersonal Communication ...pends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not as easy as it may seem, and ineffective communication is often at the core of a high proportion of the errors, misunderstandings, and conflicts that occur in the workplace. This course is designed to give you an understanding of the prime causes  more...

Listening to Comprehend ...ning of a conversation or presentation? If you need to be able to identify what is said to you in a more effective manner, then this course is for you. This course teaches you how to comprehend verbal and visual messages to maximize your understanding of others. Because this course teaches listening skills, it is important to have your audio turned on for certain sections. In some instances,  more...

Coping with Criticism and Feedback We all need feedback so that we can learn and improve. What we often get is criticism, or feedback given to us in such a way that we feel defensive or angry. When your emotions get involved, it is difficult to be objective and to use the feedback effectively. This course links the concept of emotional intelligence, and EQ, to the practice of receiving feedback. By doing this, it provides you with  more...

Organizational Communication - The Fundamentals Organizational Communication: The Fundamentals gives the student a background in communication terms and organization basics. The program also gives the student guidelines for communicating effectively and motivating employees, as well as methods for overcoming barriers to organizational communication. By applying the provided guidelines, the student will be able to communicate effectively,  more...

Organizational Communication - Communicating in the Workplace Organizational Communication: Communicating in the Workplace is designed to help students understand how communication flows within an organization, how networks develop, and what roles individuals fulfill in an organization. The program also gives students guidelines for applying technology to organizational communication. By applying the guidelines, students will be able to communicate  more...

Organizational Communication - Managing Communication Organizational Communication: Managing Communication is designed to help students understand innovation and change, how environmental context affects communication, and how power and politics affect an organization. The program gives students guidelines for managing change, stress, conflict, and for empowering individuals. By applying the guidelines, students will be able to communicate  more...

Communicating to Get Results When you want something done, you have to either do it yourself or see to it that someone else does it. As adept as you may be at multi-tasking, there will be times when you'll need a colleague's help or buy-in to perform a task. But how can you effectively achieve results without any formal authority within the organization? Communication is the answer. Through the effective use of the various  more...

Problem Framing When you frame a picture, you intend for the viewer to examine everything within that border. Problem framing is similar in that you must not only consider what objectively makes up the problem itself but also what subjective tendencies influence your view of the situation. This course is designed to help you effectively frame problems so that you're sure your line of sight is aimed straight  more...

Problem Solving Generating Alternatives ... productive alternative generation strategies that will enable you to draw from a pool of expanded options. By so doing, you'll better recognize and act on the best possible business choice. You'll explore ways to begin generating alternatives and get into the flow of enlarging your store of possible solutions. Using both rational and creative approaches to problem solving, you'll be sure that  more...

Executing Monitoring Controlling and Closing a Project ...l be introduced to all of the associated processes and be able to describe the processes. The goal of the course is to provide learners with up-to-date knowledge that can either assist in preparing them for the PMI?? Project Management Professional (PMP) certification exam or prepare them to be more effective, hands-on project managers.This course is aligned with "A Guide to the Project  more...

Planning Project Procurement and Requesting Seller Responses ...u will also obtain the skills and knowledge required to enable you to: plan purchases and acquisitions, document contractual requirements, identify potential sellers, and get the relevant information, quotations, and proposals from potential sellers--all vital processes that ensure that you are able to procure the products, services, or results that will enable you to achieve project success.  more...

Adding Professional Features to an ASP NET User Interface To be able to create a user interface that incorporates user assistance features, accessiblity functionality, and advanced validation features  more...

Project Management Fundamentals ...ntrol of the work required to complete the project deliverable. Using established project management processes, coupled with the experience and skills of experienced workers, has allowed employers to adjust their mind-set when developing management and leadership skills from within. This course will enable someone who is not a professional project manager to learn the fundamentals of project  more...

Manager s Performance Guide - Team Conflict Skills ...forts add value to the organization, and that means being able to measure performance. Have behaviors changed? How can we determine behavioral change? During the past four decades, numerous models of training evaluation have been proposed. Donald Kirkpatrick created the one that's been most widely used, and most other models indirectly or directly build on Kirkpatrick's model. This course is  more...

Eliciting Requirements ...iness analysis and, as such, the business analyst must be able to elicit requirements that are complete, clear, correct, and consistent. In this course, learners will examine the preparation tasks, recommended practices, and proven techniques associated with eliciting requirements. This course is aligned with the International Institute of Business Analysis (IIBA) Body of Knowledge. It is  more...

Facilitating Virtual and On-site Teams Knowing how to facilitate maturing on-site and virtual teams is critical, because it is at this time that teams typically reach peak performance. Mature teams begin to perform independently, and it's important that the leader's role changes to that of a facilitator. This course will cover the facilitation of on-site and virtual teams as teams mature. It will introduce the development stages of  more...

Linux and CLI To understand OS terminology and be able to interact with the shell and commands via the command line interface  more...

Experiencing the Behavioral-based Interview How will you know if you're in a behavioral-based interview? What can you do to build rapport during the process? How should you formulate your answers? What will help you be most effective? The answers to all of these questions are contained in "Experiencing the Behavioral-based Interview." In this course, you'll get the inside information on what you'll be asked and how to respond. You'll be  more...

HR s Strategic Role in the Organization HRCI SPHR ...an ever-changing environment. HR professionals need to be able to anticipate, plan, and carry out change, using the tools at hand. Strategic management occurs as the result of a planning process that reviews internal and external factors affecting the ability of an organization to successfully achieve its goals. This course describes how to guide and lead the change process, how HR can impact  more...

The Reasons Why Diversity Matters ... do the new ideas come from? How will the company ever be able to see things from a different point of view? Without diversity in the workplace, companies run the risk of becoming monocultural organizations that see things from a very limited perspective. The effects of this are far-reaching, right down to the company's bottom line. Establishing diversity in the workplace is not limited to laws  more...

Creating and Analyzing an Operating Budget ...your company in the right direction--your company will be able to make critical decisions based on current facts and reasonable forecasts. In this course, you will learn the key components of an operating budget and be able to create a budget that you can manage and control. You will also learn various techniques to analyze your financial information, address variances, and, as a consequence,  more...

Effective Budget Management ...is to take steps to ensure that businesses create a manageable and controllable budget and to prevent cash crunch situations from developing. To effectively manage your budget, you need to understand the elements of the various budgets and understand the importance of ongoing monitoring and analysis of their individual components. In this course, you will learn how to develop a cash budget and  more...

Managing in a Global Business Environment ...e is imperative. In order to survive, managers need to be able to respond appropriately, not just for today, but for the organization's future success. This means they must plan, organize, direct, and control resources across time, distance, and cultures. Furthermore, in this ever-changing environment the manager must now attract, retain, and promote a diverse workforce. This course seeks to  more...

Managing for High Performance Managers today must deal with a myriad of business challenges. Often they must rely on their best personnel to get them out of a jam. But do they have the necessary skills and strategies for managing these key people? This course will examine what organizations need to do to ensure that they attract high performers, how they allow this talent to thrive, and, most importantly, how to avoid losing  more...

Managing as Coach and Counselor "The ripest peach is highest on the tree." "A man's reach should exceed his grasp." How do you motivate employees to go after "the ripest peach," or reach for the skill level that seems beyond their grasp? You do it by coaching. Coaching is what cultivates employee growth, not to mention employee loyalty. In Managing as Coach and Counselor, you'll learn to take people from adequacy to excellence.  more...

Becoming a Manager Responsibilities and Fears ...are used effectively. Apprehensions about whether you are able to do the job are natural--it merely indicates a healthy respect for the role. Taking some time to consider how you can best direct your current abilities toward the new task will be time well spent. It is inevitable that your co-workers' expectations of you will change. It may be hard for some of your former colleagues to accept  more...

Strategies for Building an Online Brand When a product lands on the Internet, the brand becomes more than a mere name; it becomes an interactive brand experience. This course will provide marketers with strategies for building strong online brands by maximizing the interactive nature of the Web. The course begins by identifying key branding objectives and provides useful strategies to take offline brands into an online environment.  more...

Pricing and Profitability for Product Managers ...ppen in a vacuum; the product manager will be held accountable for the success of the products he prices. Clearly, it's important for the product manager to understand the financial implications of his decisions. In this course, you'll learn about pricing factors and tactics that will affect your pricing decisions and then you will build on that knowledge to set pricing in a given business  more...

Master Budgets ...able to expand? Will you be able to afford that new piece of equipment? What kind of profit can be expected if you do? To answer these questions about your business will not require a fortune teller. It will require the creation of a master budget. No matter the size of your company, if you are to succeed and continue to grow, you must carefully plan for your company's future. Master budgets  more...

Raising Capital and Financing Decisions The goal of every financial manager is to maximize firm value and shareholder wealth. How does a manager reach this objective? To be successful, financial managers must be aware of the financing options available to them, and the procedures they must follow to begin financing. Most important, managers must be able to choose the best financing mix for their company.  more...

Introduction to Auditing ... which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies, concepts, and approaches to performing a quality audit. You will develop your knowledge of what audits are, how they are conducted, how they are recorded, and how they are followed up. In  more...

Leading by Enabling ...able your employees by providing more choices and fostering competence. You'll understand why offering visible support to your people makes them able to "make the call" when necessary. This course will also assist you in discovering common aspirations, improving your interpersonal skills, communicating your passion, and making your vision tangible. You will understand the importance of  more...

The Model Leader "Leaders...know how to dance the old dance. We all grew up in traditional organizations with conventional leader and role models. Now the music has changed. We don't know the new steps and there are not footprints on the floor." Peter R. Schools' words accurately reflect the challenges of leading today. You have to be able to develop a diverse team that can achieve optimum performance. You have to  more...

Oracle SQL PL SQL Using Procedure Builder Curriculum .... Prior to taking this curriculum, participants should be able to use a graphical user interface (GUI) and should be familiar with data processing concepts and techniques. Some prior knowledge of programming languages would be an advantage. This curriculum will help candidates prepare for test 1Z0-001, which applies towards the following Oracle Certified Professional (OCP) Program certification  more...

Oracle8i Performance Tuning Optimizing Sorts Minimizing Contention ...ving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be  more...

TCP IP Internetworking on Windows NT 4 0 Curriculum ...exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 688 Internetworking Microsoft TCP/IP on Microsoft Windows NT 4.0 C ontent Emphasis Skills-Based A udience This course series is intended for professionals seeking MCSE certification. Course Contents Course Series:  more...

Wndows NT Server 4 0 Enterprise Curriculum ...exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 689 Supporting Windows NT 4.0 Enterprise C ontent Emphasis Skills-Based A udience This course series is intended for professionals seeking MCSE certification. Course Contents Course Series: Implementing and Supporting Microsoft  more...

Windows NT 4 0 Core Technologies Support Curriculum ...exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 922 Supporting Microsoft Windows NT 4.0 Core Technologies C ontent Emphasis Skills-Based A udience This course series is intended for professionals seeking MCSE certification. Course Contents Course Series: Implementing and  more...

Windows NT 4 0 Administration Curriculum ...exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft Windows NT 4.0 C ontent Emphasis Skills-Based A udience This series is intended for professionals seeking MCSE certification. Course Contents Course Series: Administering Microsoft Windows NT 4.0  more...

Windows NT 4 0 Administration Curriculum ...exams and two elective exams that provide a valid and reliable measure of technical proficiency and expertise. L earn To: Microsoft Class - 803 Administering Microsoft Windows NT 4.0 C ontent Emphasis Skills-Based A udience This series is intended for professionals seeking MCSE certification. Course Contents Course Series: Administering Microsoft Windows NT 4.0  more...

Oracle8 Performance Tuning Optimizing Sorts and Minimizing Contention ...ving performance for sort operations. The student will be able to identify the SQL operations that require sorts, ensure that sorting is done in memory where possible, use direct writes for large sorts and allocate temporary space appropriately. The student will use Oracle tools to diagnose and resolve contention, given the possible causes of contention. Finally, the participants will be  more...

C Programming - Part 4 ...ents the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will teach students the skills and knowledge necessary to perform some more advanced tasks with the C language. Students will learn some important  more...

C Programming - Part 3 ...ents the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course begins to introduce some more advanced topics. Students will learn about some of the more advanced uses for pointers, explore the collection of special  more...

C Programming - Part 2 ...ents the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. In this course, students will learn about arrays, pointers, and user-defined data types. L earn To: Define, initialize, and manipulate one-dimensional  more...

C Programming - Part 1 ...ents the fundamental skills and knowledge necessary to be able to write syntactically correct C code, using the facilities of a standard ANSI C library, to create basic applications. This series is not environment or vendor-specific. This course will give students a basic understanding of some of the fundamental constructs of C. In addition to learning about the history of C, participants will  more...

SAP R 3 v4 x Invoice Verification ...ic competence in navigating through the SAP system and be able to describe how business processes are handled by the integrated modules of SAP. The following courses provide the education and training which will ensure most productive study of course 13179: 12749 SAP R/3 Fundamentals, 13181 Working with SAP R/3 and courses 13176 and 13177: FI Accounts Payable/Receivable. T otal Learning  more...

Brand Management Developing a Brand Strategy ... By applying the information in this program, you will be able to create a secondary or sub-brand, identify reasons new products might fail, and launch a brand internationally. Learn To Match ways to identify brand competition with descriptions of each. Given a situation, identify the action that is being taken to protect a brand.  more...

Brand Management Integrated Marketing ... By applying the information in this program, you will be able to integrate a brand within your company, convey brand identity through appropriate channels, and manage your resources effectively. Learn To Identify the benefits of integrated branding. Identify the process for strengthening a shallow brand.  more...

Brand Management Branding on the Web ... By applying the information in this program, you will be able to develop an online brand, determine appropriate situations for creating secondary brands, and introduce a brand on the Internet. Learn To Identify the steps for branding on the Internet. Select the steps for creating a secondary brand on the Internet.  more...

Oracle Database 10g Adminsitration Workshop I Part 3 ...d. After going through this course, the learners would be able to tune the system for best performance by configuring automatic alerts and thresholds. Learn To: Identify security practices and principles that are implemented in Oracle Database 10g. Identify advantages of revoking unnecessary privileges from the user group PUBLIC. Identify guidelines for restricting dictionary and  more...

C Programming - Part 4 ...o give learners some of the practical skills needed to be able to write and compile user-ready C++ applications. Learners will acquire skills needed to perform runtime exception handling, incorporate standard libraries, and create well-designed class hierarchies. L earn To: Implement the C++ exception-handling mechanism to enable programs to recognize and respond to run-time errors.  more...

C Foundation for Non-C Programmers - Part 1 ...h students the basic skills and knowledge necessary to be able to write, compile, and run basic C++ applications. Students will learn the language fundamentals, such as syntax, data types, and operators. In addition, they will learn how to create expressions and statements, apply flow control, and create and call functions. L earn To: Identify the basic program structure in C++.  more...

C Foundation for Non-C Programmers - Part 2 ...-specific. This course introduces the skills needed to be able to begin to use C++'s Object-Oriented (OO) features. Students will hearn how to create, use, and extend classes, as well as how to populate those classes with members and functions. They will also learn how to instantiate objects, incorporate error handling, and perform simple I/O. L earn To: Identify the features of  more...

Oracle SQL Tuning Diagnostics and Tuning Schema ...ex clusters, and hash clusters. Participants will then be able to test the results of their tuning efforts using performance analysis tools. L earn To: Identify the need and areas for tuning the performance of SQL statements. Identify tuning steps. Identify the tools that help you test an diagnose performance problems with a SQL statement. Use efficient data access methods  more...

Office 2000 - Web Integration ...oft Office users the skills and knowledge necessary to be able to take advantage of the enhanced web integration capabilities of Microsoft Office 2000. At the end of this course students will be able to create, publish, edit, share, and collaborate on web documents using Microsoft Office 2000 applications. L earn To: Create Web Documents in Office 2000. Publish and Edit Documents.  more...

Introduction to Microsoft Works Suite 2005 ...ic understanding of Microsoft Works Suite 2005. It will enable them to use Works as a handy all-in-one tool that has an option for every task. With the basic knowledge of Works, learners will be able to accomplish various tasks using the collection of programs provided by Works. Learn To: Open the Works Task Launcher from the Start menu. Identify features of the Works Task Launcher.  more...

SQL and PL SQL Basic SELECT ...ries. Customize SQL queries when selecting data from a table. Identify SQL*Plus environment, features, and commands. Restrict rows retrieved by a query. Identify comparison operators that can be used in defining row retrieval restrictions. Identify logical operators that can be used to define row retrieval restrictions. Sort rows retrieved by a query. Describe the types of SQL  more...

SQL and PL SQL Data Retrieval Techniques ...s course describes how to access data from more than one table using joins and aggregating data using group functions. This course also describes how to embed a SQL statement in a clause of another SQL statement to enhance the power of SQL queries. In addition, how to use SQL*Plus commands to build on basic SQL statements and create customized queries that retrieve the information and display  more...

SQL and PL SQL DML and DDL ...ry Language (SQL) to create and populate Oracle database tables. Learners create tables and other database objects and learn to maintain and modify these data objects. Learners also learn how to insert, update and delete data using SQL's Data Manipulation Language, and learn to control database transactions. Finally, the course teaches how to control both user and object level security in an  more...

Java for Procedural Programmers Java Concepts ...ing. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Java Language Syntax (2  more...

Project 2000 Proficient User ..., students will gain proficiency with Project Central, be able to customize a Project plan and use advanced functions. L earn To: Perform advanced functions to manage a project. Manage multiple projects, tasks, and resources. Create and applying a template to create a new project. Customize tables, views, groups, outlines, filters, timescales, bar styles, custom forms, and the  more...

Java for Procedural Programmers Java Concepts ...ing. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Java Language Syntax (2  more...

Crystal Reports 8 5 Introductory Report Design Part 2 ...ical maps. After completing this course, learners will be able to use some of the advanced Crystal Reports tools to create more interactive and visually appealing reports. Learn To • Identify the types of formulas and functions that are used in building reports and creating links. • Insert and format sections in a report. • Insert and customize cross-tab objects.  more...

SAP R 3 PP Program Planning MP MRP ...t works. Upon completing this course, the trainee will be able to describe the various planning strategies and their applicability in different types of industries and identify the integration points with Materials Management, Sales & Distribution, Financial Accounting and Controlling modules. Furthermore, the learner will identify the costing elements and their use in calculating planned  more...

SAP R 3 v4 6 AR Accountant ...t invoices and incoming payments. Furthermore, he will be able to display and process customer documents, and will be shown the tools provided by the R/3 System to help the Accounts Receivable accountant carry out periodic processing. Learn To: o Getting started with SAP R/3 4.6. o Starting the system and logging on. o Access options. o Basis. o Master data and postings. o The FI  more...

Java for Procedural Programmers Life Cycle ...ams. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Software Life Cycle and  more...

Java for Procedural Programmers Life Cycle ...ams. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Software Life Cycle and  more...

Stress Management Fundamentals for Managers ...techniques for addressing workplace stress, you should be able to take appropriate action to reduce the effects of stress on an organizational level. Learn To: Understand the importance of addressing stress management in the workplace and balancing your own stress management needs with those of your employees. Understand the causes and symptoms of employee stress and learn  more...

CompTIA Linux 2004 Installation ... systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study  more...

Budgeting Creating Analyzing a Budget ...sics. Through her questions and your answers, you will be able to identify the purposes of budgeting, distinguish between different types of budgets, and list common the steps of the budgeting process. Unit 2: Compiling the Parts of the Budget (0.5 - 1 hour) Match each element of a successful budget to its definition. Identify the elements of a successful budget. Identify the  more...

Java for Procedural Programmers Object Technology ...age. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Introduction to Object  more...

Organizational Communication The Fundamentals ... By applying the provided guidelines, the student will be able to communicate effectively, recognize appropriate situations for motivational methods, and develop leadership habits. Learn To Apply guidelines for effective communication. Identify common characteristics of organizations. Identify functions of organizational communication. Plan the organization and  more...

Organizational Communication Communicating in the Workplace ...mmunication. By applying the guidelines, students will be able to communicate effectively using technology. Learn To Given a situation, identify the role that is being fulfilled. Follow the process for analyzing change. Assist employees through a change. Apply the process for developing an individual-organizational relationship. Apply technology guidelines to an  more...

Java for Procedural Programmers Object Technology ...age. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Introduction to Object  more...

Organizational Communication Managing Communication ...individuals. By applying the guidelines, students will be able to communicate effectively in the different environmental contexts and situations. Learn To Identify conditions necessary for change. Apply strategies for innovation and change appropriately. Apply methods for managing stress. Use organizational communication to address organizational conflict. In a given  more...

Excellence in Service Communicating With Customers Virtually ...using various verbal techniques. In addition, you will be able to provide quality customer care by learning how to manage customer communication via the phone or e-mail. Learn To: Identify ways to provide superior telephone service. Identify ways to manage the telephone. Identify ways to effectively use e-mail. Audience: This course is for employees and managers who want to  more...

Call Center Mgt Managing an Inbound Call Center ...earning the material in this program, the student will be able to establish a call center, identify the call center managers' typical responsibilities, and determine the necessary technologies needed to best serve the company's customers. Learn To Select the functions of a call center. Identify the functions of an inbound call center  more...

Call Center Mgt Measuring Quality Performance ...ying the information in this program, the student will be able to establish service goals, identify areas for attention, and communicate effectively with executives. Learn To Identify guidelines for presenting a positive company image to your customers. Apply methods for managing call volume. Calculate a  more...

Call Center Mgt Managing Motivating Your Staff ...ying the information in this program, the student will be able to reduce turnover, motivate employees, and establish a fair and accurate monitoring system. Learn To Identify the universal reasons for turnover. Establish a plan to reduce turnover. Plan a training program for a call center.  more...

Interviewing Skills Preparing for an Interview ...s, including special skills and types of interviews. Be able to analyze aspects of your organization, such as jobs within it and the culture. Create success factors and define the job and culture. Understand how to plan interviews. Audience: The target audience for this course is primarily managers who want to learn how to prepare effectively for interviews. The audience can include  more...

Workplace Aggression Recognizing Aggressive Behavior ...kplace aggression is an important issue that they must be able to identify in their workplace. They will learn what sources contribute to workplace aggression, as well as the three stages of aggressive behavior. Upon completing this program, participants will also be able to identify the nine profiles of aggressive employees and the kinds of organizations that foster aggressive behavior.  more...

Java for Procedural Programmers Curriculum This curriculum provides an introduction to object technology and analysis, design and programming concepts and explores software life cycles and methodologies. It also explores Java language syntax and covers designing for change within a software system. This curriculum consists of four Skill Builder courses: Java for Procedural Programmers: Object Technology Java for Procedural  more...

Java for Procedural Programmers Curriculum This curriculum provides an introduction to object technology and analysis, design and programming concepts and explores software life cycles and methodologies. It also explores Java language syntax and covers designing for change within a software system. This curriculum consists of four Skill Builder courses: Java for Procedural Programmers: Object Technology Java for Procedural  more...

Business Problem Solving Problem Solving Fundamentals ... By applying the information in this program, you will be able to avoid inappropriate responses to problems, identify types of problem solvers, and overcome barriers to problem solving. Learn To Avoid an inadequate response to a problem. Select the information that you should know about a problem. Ask  more...

Business Problem Solving The Problem Solving Process ... By applying the information in this program, you will be able to identify a problem's root causes, develop and implement an effective solution, and track the success of your solution. Learn To Identify the characteristics of effective solution criteria. Complete the three phases of the problem-solving process.  more...

Business Problem Solving Critical Thinking Info Analysis ... By applying the information in this program, you will be able to analyze the reasoning and conclusions of others, perform both qualitative and quantitative analyses, and develop your creative thinking. Learn To Avoid errors in reasoning. Correctly calculate a pay back period. Apply the three  more...

Business Problem Solving Problem Solving Teams ... you will know your responsibilities as a team leader, be able to conduct an effective team meeting, motivate team members, and communicate effectively. Learn To Match problem-solving barriers to their solutions. Overcome barriers of problem-solving teams. Conduct a meeting.  more...

Managing Performance Overcoming Performance Appraisal Challenges ...s simulation, you will meet with Jennifer Braxton, a very able employee who has taken on many diverse duties within the area of office services in Icon's Consumer Products and Services division. She has performed with poise and dexterity in an environment that moves at break-neck speed, and she is interested in building her skill base by exploring new job functions. However, in order to do that  more...

Managing Change Implementing the Change Process ...earning the four steps of the change process, you will be able to transition through change in a controlled, logical manner. You will learn the processes you must follow to analyze a situation, prepare a plan for change, implement action, and monitor the progress of a change. Learn To Develop a change vision. Prepare a plan for  more...

Organizational Crisis Mgmt Managing a Crisis ...ed ''Star Polish,'' a product which was marketed as being able to make any car look like new. A dynamic marketing campaign surrounded the launch and included television advertising and in-store promotions. The success of the product is vital to the organization's survival, and it was hoped that the innovative ''Star'' would surprise competitors and reestablish Icon as a market leader.  more...

Team Participation Resolving Conflict in Teams ...ram's eight-step process for resolving conflict, they are able avoid many of conflict's negative consequences and maximize its real benefits. Learn To Differentiate between the content and process of conflict. Understand why lack of team conflict is unhealthy. Employ the eight-step process for resolving  more...

Oracle e-Business 11i System Admin Fundamentals 4 ...segment attributes. Identify guidelines for validating tables. Use a table to validate a descriptive flexfield (DFF) segment. Create a descriptive flexfield (DFF) that uses cascading dependencies to validate values. Audience: Functional implementers and technical consultants, including: Oracle Applications Implementation team member System analyst and administrators Application  more...

Site Server 3 0 Commerce Solutions Curriculum Course Overview The course provides students with the knowledge and skills necessary to implement, support, maintain, optimize and troubleshoot electronic commerce (e-commerce) sites using Microsoft Site Server version 3.0, Commerce Edition. This curriculum consists of 2 Skill Builder courses: 72508 Commerce Solutions With Microsoft Site Server 3.0 Part 1 72509 Commerce Solutions With Microsoft  more...

Oracle e-Business 11i System Admin Fundamentals 5 ...ions. After completing this course, the learner should be able to: - Manage workflow components - Manage workflow processes and notifications - Use Workflow Manager and Oracle Alert Deployment: e-Learning/Self-Study Language Options: US English Total Learning Time: 3 hours Objectives: Unit 1: Workflow Components (1 hour) Identify the components of the Oracle  more...

Java for Procedural Programmers Beyond Basic Java ...ons. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Designing for Change (2  more...

Java for Procedural Programmers Beyond Basic Java ...ons. Audience Learners should be programmers whom are able to program in a procedural Third Generation Language (3GL), such as COBOL or RPG with assistance. Deployment Options e-Learning Accreditation NASBA credits: 4 CPE Credits CEU credits: 0.70 CEUs Language Options US English Total Learning Time 6 to 8 hours Objectives Unit 1: Designing for Change (2  more...

Network Certification Curriculum The Computing Technology Industry Association (CompTIA) has developed this vendor-neutral IT certification program. It is intended to test skills required of a network technician, who needs to know more than an A+ industry novice but is not yet a MCSE/CNE network expert. This curriculum consists of three Skill Builder courses. Course 14181 Network+ a Part 1: Media and Topologies, Course 14182  more...

CompTIA Linux 2004 Management ... systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify components of a Linux directory structure, features of filesystems in Linux and commands for  more...

CompTIA Linux 2004 Security ... systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to configure Snort, and key  more...

CompTIA Linux 2004 Security ... systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. Learn To: Identify ways in which an Intrusion Detection System (IDS) works, ways to configure Snort, and key  more...

CompTIA Linux 2004 Hardware Documentation ... systems on workstations and servers. The learner will be able to explain fundamental open source resources/licenses, demonstrate knowledge of user administration, understand file permissions/software configurations and manage local storage devices and network protocols. When all five courses are taken in the Linux+ series (16260, 16261, 16262, 16263, & 16264), this is an authorized self-study  more...

IMS Essentials Curriculum This curriculum introduces the IMS Database Manager and the IMS Transaction Manager (IMS TM). It also covers data entry databases (DEDBs) and expedited message handling (EMH). This curriculum consists of three Skill Builder courses: IMS Essentials Part 1: IMS Database Manager IMS Essentials Part 2: IMS Transaction Manager IMS Essentials Part 3: DEDBs, Advanced IMS Systems, and DB2 Learn  more...

IMS Essentials Part 1 IMS Database Manager ...s. This course is current to IMS v.8, but generally applicable to v.7 and beyond. Learn To To identify features of Information Management System (IMS). To identify components of IMS. To identify advantages of a database. To identify features and functions of the application  more...

IMS Essentials Part 2 IMS Transaction Manager ...h. This course is current to IMS v.8, but generally applicable to v.7 and beyond. Learn To To match dependent region address spaces in the IMS Transaction Manager (TM) architecture with their functions. To identify functions of IMS system generation (IMSGEN) macros. To sequence the stages in the flow of a  more...

IMS Essentials Part 3 DEDBs Advanced IMS Systems DB2 ...t. This course is current to IMS v.8, but generally applicable to v.7 and beyond. Learn To To identify when Fast Path would be an appropriate technology to use. To identify the key aspects of Fast Path. To identify characteristics of a main storage database (MSDB). To identify  more...

Executive Level Leadership Becoming an Executive Leader ... prepared you are to move into such a position. If you're able to establish that you have a solid understanding of executive leadership, you'll be interviewed for the position at a later date. John will ask you a number of questions about the roles of executive leaders, how executive level authority can influence the organization and individual employees, as well as the political factors that  more...

Advanced Six Sigma Preparing for Black Belt Projects ...ou will learn the variety of tools a Black Belt should be able to use, as well as the Six Sigma processes you will need to utilize when leading Six Sigma projects. Learn To: Understand the role of the Black Belt. Understand how to plan and execute Black Belt projects. Understand how to present and close Black Belt projects. Audience: The target audience for this course is  more...