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From Matrix Mindset Pty Ltd
NLP Practitioner Certification Training






Accelerated NLP Practitioner Certification
Training Course: 7 days or 130 hours flexible.
We now offer modulised weekend trainings
An individual without information cannot take responsibility;
an individual who is given information cannot help
but take responsibility Jan Carlzon
Attend our fun and interactive NLP Training Seminar & become Certified as a NLP Practitioner!
Learn the
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From Courage Speaks, LLC
How to Deal with Difficult Demanding Customers Amazing Phone and In-Person Strategies
November 18 9 AM - Noon Bellevue
MASTER THE SECRETS TO DEALING WITH DIFFICULT, DEMANDING CUSTOMERS
Reduce frustration, and know what to say when.
Handle challenging situations while delivering excellent service.
If you work in customer service, government agencies, or call centers, you may find yourself faced with challenging, difficult, frustrated or just plain rude people daily. Learn
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Dealing with Difficult Demanding People Amazing Phone and In-Person Strategies
MASTER THE SECRETS TO DEALING WITH DIFFICULT, DEMANDING CUSTOMERS
Reduce frustration, and know what to say when.
Handle challenging situations while delivering excellent service.
If you work in customer service, government agencies, or call centers, you may find yourself faced with challenging, difficult, frustrated or just plain rude people daily. Learn what it takes to handle them
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From Cognitive Behavioural Coaching with Emotional Intelligence
The Cognitive Behavioural Coaching with Emotional Intelligence Workshop
For this course participants will work at learning and practising cognitive-behavioural-coaching (CBC) techniques designed to improve emotional intelligence (EI) for example in the areas of:- Interpersonal Communications, Attitude Issues, Self-Confidence. Stress, Assertiveness and Anger Management.
Participants will also be asked to complete the Bar-On EQ-i measure of emotional and social
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