About The Workshop Web-based Seminars

How to Estimate Early in a Project - I+II a How long will it take you?a is one of the scariest questions that business analysts have to answer. This question is always posed before you know what you are going to have to do to define the requirements. You have not yet done the analysis upon which to base your answer. Given that uncertainty, it is no wonder that whatever answer you come up with will be wrong, leading to a missed delivery  more...

How to Find and Build Test Cases from Business Requirements Test cases are situations taken from real life that will put a new or modified information technology solution through its paces. Business test cases should be designed to find existing errors and to increase your confidence in the applicationa ™s ability to survive the real world of production. The key to a successful suite of test cases is to use a wide variety of methods to discover and  more...

How to Define and Document Use Cases A business use case diagram is a visual tool that shows interaction between the environment and an evolving information technology solution. A single business use case is a textual tool for representing how individual end-users and other involved parties or systems (collectively referred to as "actors") will interact with the proposed system. Knowing why you need a business use case, when it  more...

How to Analyze and Improve Business Data Using business data model to identify potential business problems that are caused by missing or improperly defined business data is the next step in the progression from dataa asa aa problem to dataa asa aa valuablea resource. This on-line business analyst training workshop assumes you know how to draw business data models (entity/ relationship diagrams). It is designed to give you a  more...

How to Build Business Data Models Business data represents the atomic level of information systems. It forms the basis upon which everything else depends. In a very real sense if you get the business data right, the rest will follow. If you get the business data wrong, the system may never recover. In order to get the majority of the business data right, it is essential to have a picture of the data in form of a business data  more...

How to Plan Business Analysis Activities and Manage Risks Planning business analysis activities is often perceived as a project manager responsibility. Indeed, what makes the business analysis activities of a project any different than any other activity? Because study after study indicate that missed or misunderstood requirements are the number one cause of project failure, paying special attention to these critical areas would seem to be a good idea.  more...

How to Track and Monitor Business Analysis Activities Once your business analysis activities have been planned and scheduled, tracking the activities and monitoring progress on the project can consume a lot of the time allocated for business analysis. If not done properly, these activities can cause you to spend more time working in a project manager capacity and neglecting the requirements gathering activities that are the prime responsibility of  more...

How to Elicit Business System Requirements It is very early in your project. How will you, the business system analyst, and the business subject matter experts (SMEs) determine what the system should do when you are finished? There are many people involved, each with different expectations and needs. How can you deal with these difficulties, gather reasonable requirements quickly, and not waste the effort? This training workshop offers  more...

How to Write Effective Business Requirements Writing effective business requirements is a critical skill for subject matter experts who represent the business interests on an IT project and for business analysts. The challenge lies in defining business needs in the form of business requirements, stakeholder requirements, solution requirements, and transition requirements that other audiences will interpret as intended and use to design the  more...

How to Analyze Sets of Business Requirements Understanding the business requirements in the manner in which they were intended can be a very challenging proposition. If the requirements are going to do their job well, they need to be understood by several target audiences, namely the business community, the technical community, and the developer/ tester community. Each of these groups needs to be able to read the business requirements and  more...

How to Manage Changing Requirements Managing requirements change has been a major challenge even for the best-run projects. Keeping track of how the changing business environment impacts ongoing projects and production applications can be a nightmare without proper tools and techniques. The concept of requirements management is not new but with an increase in the use of off-shore developers and off-the-shelf solutions, it has become  more...

How to Package and Communicate Business Requirements One of the primary jobs of the business analyst is bridging the communication gap between the business community and the technology experts. Business, stakeholder, solution, and transition requirements describe what information technology has to deliver but making sure that both parties agree on just what these requirements mean is the real challenge. This virtual workshop presents concepts,  more...

How to Analyze and Improve Business Processes Business process analysis is one of the most critical business analyst skills. It is the activity that uses business process models for improving business processes without putting your project a or your organization a at risk. This online business analyst workshop assumes you know how to create business process models (context, data flow, activity, and swimlane diagrams) and builds on that  more...

Finding Your Online Voice Do you struggle to write interesting content for the Web? Do you use the same voice online as you do in an proposal or annual report? We offer a free Finding Your Online Voice Workshop for small business and nonprofit staff. The Webinar will help you add personality to your online content.  more...

Social Media Reality Check Workshop Are you looking for practical ways to use social media that don't require making it your full-time job? Are you skeptical about using social media for business purposes? We offer a free Social Media Reality Check Workshop for small business and nonprofit staff. The Webinar will help you apply professional techniques that reflect positively on your brand and further your cause or mission.  more...

CiviCRM Next Level Training Once you've attended our Getting Started with CiviCRM introductory workshop, you might want more in depth training on specific areas of CiviCRM. Our additional training levels would be a great follow-up for you. Training can be held privately for individuals or groups. You also can attend an upcoming public session, which is held in a Webinar format.  more...

Getting Started with CiviCRM Workshop Have you heard about CiviCRM and are wondering how it can assist your nonprofit? Do you want to move away from constituent relationship software that has recurring fees? We offer a free Getting Started with CiviCRM Workshop for nonprofit staff, board members, Web developers, and marketing agencies who are new to CiviCRM.  more...

FREE Online Resume Workshop for Career Changers FREE 90-minute online workshop targeting jobseekers who are in a career transition and/ or have little or no work experience within their chosen industry. This course will highlight key transferable skills and assist with the development of a functional resume. Cover letters and interview techniques are also briefly discussed. e-Course facilitated by Executive Life & Career Coach Niquenya D.  more...