Absenteeism Telephone Seminars
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From Lorman Education Services
Techniques to Prepare for Difficult Employee Discussions
...vior, poor communication and leadership skills, excessive absenteeism, and attitude problems - whether you're encountering commonplace or exceptionally serious employee relations issues, you'll need a down-to-earth strategy to protect yourself and your organization. Verbally addressing problems head-on can be a daunting task because of their confrontational nature, not to mention the record
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Techniques to Prepare for Difficult Employee Discussions
...vior, poor communication and leadership skills, excessive absenteeism, and attitude problems - whether you're encountering commonplace or exceptionally serious employee relations issues, you'll need a down-to-earth strategy to protect yourself and your organization. Verbally addressing problems head-on can be a daunting task because of their confrontational nature, not to mention the record
more...
Overcoming Employee Absenteeism and Tardiness
...absenteeism and tardiness can be a sticky issue - it is rarely a black and white issue. There are mandatory leave laws that have to be incorporated into your leave policies and some of those can create restrictions on how to administer your leave policies. There are also some restrictions on disciplining employees when they appear to abuse policies. This teleconference will help companies sort
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Key Components of an Effective Mentor Program
...lenges include improving attitudes about school, reducing absenteeism, keeping youth away from risky behavior (e.g., drugs, alcohol and gang activity) and improving their academic performance.
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nIt is widely accepted that one of the most popular and powerful initiatives to create positive youth development is mentoring. New research reports a reduction in depression among youth who are
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From International Contact Center Academy
HIGH PERFORMANCE COACHING WEBINAR SERIES UNLEASHING THE HUMAN POTENTIAL WITHIN HOW TO BOOST AGENTS PERFORMANCE
As competition heats up in the marketplace for talent, contact centers must find a way to retain the top talent or a cr me de la cr mea of their staff. It is not uncommon for rival firms to poach or entice your top talent to come work with them. "Coaching" isn't a category all by itself in a contact center. Instead, it's more helpful to think of coaching as a skill like leadership in which
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